T&I Assignment - Id37 Bcm2sem
T&I Assignment - Id37 Bcm2sem
T&I Assignment - Id37 Bcm2sem
Topic:ZOMATO LTD.
IPOReview|ZomatoLtd ICICIDirectResearch
Exhibit2:ComparisonofIndia,USandChinamarket
ICICISecurities|RetailResearch 2
IPOReview|ZomatoLtd ICICIDirectResearch
Internetpenetration
With the launch of Reliance Jio in 2016, data prices became affordable
atlessthanUS$1perGBandIndia’sinternetadoptionskyrocketedfrom310-330
million internet users in 2015 to 660-690 million users in 2020. At thesame
time, there has been significant growth in adoption of smartphones,driven
by availability of low-cost alternatives from local as well as globalbrands.
Easy availability of smartphones, cheap data and high speed
4GconnectionshaveenabledIndianstoembracedigitalapplications.However,
comparedtoChina,thedigitalpenetrationinIndiaisstilllowandisexpectedtogro
wrapidly.Itislikelytoreachover985millionusersby2025.
Exhibit4:Analysisofpopulationwithaccesstointernet–India&China
Growthinurbanisation
AsperWorldBankestimates,34-
35%ofIndia’spopulation(or~470millionpeople), resided in urban towns and
settlements in 2020. This is likely toincrease to ~37-38% by 2025, as per
United Nations Population Divisionestimates. This trend is expected to
reflect in greater purchasing power
inurbancentreswithstrongergrowthopportunitiesacrossindustries.
ICICISecurities|RetailResearch 3
IPOReview|ZomatoLtd ICICIDirectResearch
Companybackground
FoundedbyDeepinderGoyalandPankajChaddahinAugust2008,Zomatowasin
itiallylaunchedasFoodiebay.ItgainedinstantmediaattentionwhenInfo Edge
founder Sanjeev Bikhchandani offered to fund the company.Zomato is
currently present in 525 cities in India and 23 countries outsideIndia. Its
technology platform connects customers, restaurant partners anddelivery
partners, serving their multiple needs. The company also providesrestaurant
partners with industry-specific marketing tools, which enablethem to
engage and acquire customers to grow their business while
alsoprovidingareliableandefficientlastmiledeliveryservice.Italsooperatesao
ne-stop procurement solution, Hyperpure, which supplies high
qualityingredientstorestaurantpartners.
Exhibit5:Keyoperatingandfinancialmetrics
Overthepast12years,ithasgrownfromafooddiscoveryplatformtoafoodservic
eplatformwithfourmajorsegments.
Fooddelivery(B2C)-
ThecompanyisaleaderinthissegmentasperRedSeer.Ithasseenarapidgro
wthwithordersincreasingby13.2xfrom
3.06croreinFY18to40.3croreinFY20.However,itcamedownto23.9crorein
FY21duetoCovid.Thecompanyhas1,69,802deliverypartnersand1,48,384
activefooddeliveryrestaurants
Zomato
Pro–Itisapaidmembershipprogramme,whichunlocksflatpercentagedis
countsforitscustomers.ItallowsProRestaurantPartnerstomarketthemse
lvestoaselectaudience.AsofMarch2021,ithad1.5million Pro Members
and over 25,443 Pro restaurant partners in India.Revenue from sale of
subscription product, Zomato Pro for FY19,
FY20andFY21was|56.2crore,|87.9croreand|57.5crore,respectively.
ICICISecurities|RetailResearch 4
IPOReview|ZomatoLtd ICICIDirectResearch
Businessstoryincharts
Exhibit1:Monthlyactiveusers(MAU)havegrownatCAGRof73% Exhibit2:….whilemonthlytransactingusershavegrownexponen
duringFY18-20… tiallyfrom9lakhinFY18toover1croreinFY20…
1.50
5.0
4.2
4.0 1.0
3.2 1.00
2.9
3.0
0.6
0.50 0.5
2.0 1.4
1.0 0.0
0.00
0.0
FY18 FY19 FY20 FY21 FY18 FY19 FY20 FY21
Exhibit3:Sharpriseingrossordervalue(GOV) Exhibit4:Trendsinnumberoforders
50.0
15000 40.3
11220. 40.0
12000 9482.8
30.0
9000 23.9
538 20.0 19.1
6000
1334. 10.0
3000
3.1
0 0.0
FY18 FY19 FY20 FY21
FY18 FY19 FY20 FY21
GrossOrderValue(GOV)-|crore
Nooforders(Incrore)
ICICISecurities|RetailResearch 5
IPOReview|ZomatoLtd ICICIDirectResearch
InvestmentRationale
Strong network effects driven by unique content,
transactionflywheels
The end-to-end food services approach makes Zomato the most uniquefood
services platform globally combining the offerings of platforms such asYelp
(lets user post reviews and rate business), DoorDash (online
platformforfoodorderanddelivery)andOpenTable(restaurantstablereservati
on)in a single mobile app. They collect and curate all structured content
usinga feet-on-street approach, aided by in-house developed technology,
whichhelpsthemdothisinacosteffectivemanner.Theirfocusoncontentattractsa
large number of customers to their platform organically. Their
customersvaluetherichcontentoftherestaurantlistingsontheirplatformandf
urtherenhance the richness of the restaurant listing content by adding
their
ownreviewsandphotostotheplatform,whichleadstoavirtuouscycleofmorene
w customer acquisitions. During FY21, 68% of new customers
wereacquiredorganicallyandnotbypaidadvertisements.
Exhibit5:Flywheeleffect–stageI
These network effects increase the stickiness and loyalty of both customersand
restaurant partners, creating an interlinked virtuous cycle. The chartbelow
reflects the indexed growth in annual GOV by customer cohort, witheach
cohort representing customers who placed their first orderon platformin a
given fiscal year. For example, the cohort for FY18, which includes
allcustomerswhoplacedtheirfirstorderontheplatforminFY18,hascollectively
increased their spends ontheplatformto 2.4xover thepastthreeyears.
Exhibit6:IndexedgrowthinannualGOVbycustomercohort
ICICISecurities|RetailResearch 6
IPOReview|ZomatoLtd ICICIDirectResearch
Consistentgaininmarketshareincompetitivemarket
Food services is a competitive market in India comprising food
deliveryplayers like Zomato and Swiggy, cloud kitchens like Rebel Foods
andbranded food services players (including quick service restaurants
likeDominos, McDonalds and Pizza Hut, among others). Food delivery
playersalso compete with multiple other participants in the food services
industryincluding restaurants, which own and operate their own delivery
fleets,traditionalofflineorderingchannels,suchastake-
outofferingsandphone-
basedordering,localpublications,andothermedia,bothonlineandofflinewher
erestaurantsplacetheiradvertisementstoattractcustomers.
In this competitive market, Zomato has consistently gained market shareover the
last four years to become the category leader in the food
deliveryspaceinIndiainterms
ofgrossordervalue(GOV).Thechartbelowrepresentsyearon-yeargrowthof
Zomatoandtheindustry.
Exhibit7:Marketsharetrend
Source:RHP,ICICIDirectResearch
Focusonuniteconomics
Zomato has made significant investments in marketing and promotions
toaccelerate customer adoption of food delivery and promote their brand.
Allthese investments have resulted in customers coming back to their
platformorganically for repeat purchases. As a result, their advertisement and
salespromotion expenses per order have reduced over time. Further, with
rapidgrowth in the business since 2019, the unit economics of the food
deliverybusinesshasalsoimprovedconsistently.
Exhibit8:Advertisementexpensesas%oftotalincome Exhibit 9: Unit economicsoffood delivery business
Particulars(|) FY20 FY21
Commissioncharges 43.6 62.8
Deliverycharges 15.3 27.0
Deliverycost (52.0) (45.7)
Discounts (21.7) (8.3)
Othercosts (15.7) (15.3)
Profit/(Loss) (30.5) 20.5
ICICISecurities|RetailResearch 7
KeyRisks
Competition
According to the RedSeer, in India, Zomato competes with other
fooddelivery companies, such as Swiggy, chain restaurants that have their
ownonline ordering platforms, such as Pizza Hut, McDonalds and
Dominos,cloudkitchenslikeRebelFoods,otherrestaurantsthatownandoperat
etheirown delivery fleets and companies that provide point of sale
solutions
andrestaurantdeliveryservices.Further,demandforafooddeliveryplatformish
ighlysensitivetoarangeoffactors,including,deliverychargeschargedbydeliver
ypartners,incentivesgiventodeliverypartnersandthecommissionscharged
to restaurant partners. New restaurants and existing
restaurantpartnersmaychoosecompetitorsiftheychargelowercommissions,
marketing or other fees, if restaurant partners do not find
company’smarketingandpromotionalserviceseffective.
Emergenceofnewdisrupters
Fooddeliveryplatformsdonotsharecustomerdatawithrestaurants.Hence,
i) restaurants find it difficult to create patronage and ii) food
deliveryplatforms charge a high fee (over 22% take rate), which significantly
impactsprofitability. In order to address the issue of consumer data and
highcommissions, some restaurants are working with SaaS platforms
such asDotPeandThrivetocreateseamlessorderingsystems.
Historyoflosses,likelyhigherspending,goingforward
The company expects its costs to increase over time while losses
maycontinuegivensignificantinvestmentsexpectedtowardsgrowingbusines
s.Higheradvertisingandsalespromotioncostsmaycontinue,goingforward,to
attract customers and restaurant partners to the platform,
developingplatform, including expanding platform’s offerings, developing
or acquiringnew platform features and services, expanding into new
markets in India,andexpandingdeliverypartnernetwork.
8
IPOReview|ZomatoLtd
Managementorganisationchart
9
Detailsofshareholdersholdingover1%ormoreofpaid-
upcapitalofcompanybeforeIPO
NameoftheShareholders Sharesheld (In cr) % ofpre-offer equitysharecapital
10
Financialsummary
11
12
ICICISecurities|RetailResearch 13