E.

MANPOWER SKILLS REQUIREMENT

Job Analysis

Position: GENERAL MANAGER

Job Qualifications:

 A bachelor's degree in business administration, management, finance, or a related field

is typically required.
 Previous experience in a managerial or leadership role is usually essential. This may
include experience as a department manager, assistant manager, or in other supervisory
positions.
 Effective communication is crucial for a general manager to interact with employees,
customers, and other stakeholders. This includes both verbal and written communication
skills, as well as the ability to listen actively and empathetically.
 An understanding of financial principles and the ability to manage budgets, analyze
financial reports, and make financially sound decisions is important for a general
manager.

Job Descriptions: The general manager shall be charged with the improvement of efficiency
and increase in department profit, as well as overall company performance. They oversee a
number of elements in the company, such as hiring staff, operating expenditure and launching
price promotions that could attract more customers.

Duties & Responsibilities:

 Oversee day-to-day operations

 Maintain budgets and optimize expenses
 Ensure employees work productively and develop professionally
 Oversee recruitment and training of new employees
 Ensure staff follows health and safety regulations

Job Analysis

Position: MARKETING/ DESIGN MANAGER

Job Qualifications:

 A bachelor's degree in marketing, graphic design, communications, business

administration, or a related field is often required. A master's degree or professional
certifications in marketing or design could be advantageous.
  Strong understanding of marketing principles, including market research, branding,
positioning, and campaign development. Proficiency in digital marketing strategies,
including social media marketing, email marketing, content marketing, and SEO/SEM.
 Proficiency in graphic design software such as Adobe Creative Suite (Photoshop,
Illustrator, InDesign) or other relevant design tools. Ability to create visually appealing
marketing materials including advertisements, brochures, infographics, and digital
assets.
 Proficiency in analyzing marketing data and metrics to evaluate campaign performance,
identify trends, and make data-driven decisions. Experience with tools such as Google
Analytics, Adobe Analytics, or other marketing analytics platforms.
 Understanding of the industry landscape, market trends, and competitive landscape.
Ability to adapt marketing strategies and design concepts to meet changing market
dynamics and consumer preferences.

Job Descriptions: In order to ensure a consistent brand message and visual excellence, this
role shall be responsible for developing and implementing strategic marketing plans while
supervising the design process. In order to drive the awareness, participation and growth of a
brand by means of strategic marketing campaigns and persuasive visual assets, the Marketing
Design Manager will work in close cooperation with diverse teams.

Duties & Responsibilities:

 Lead the Marketing Design team in defining and executing our overall design strategy
with the goal of attracting and maintaining clients.
 Oversee the day to day operation of the Marketing Design team to produce visual and
graphics for our marketing and business development efforts, including landing pages,
advertisements, brochures, presentations, webinars and more.
 Organise the marketing design function, providing leadership and coaching to the team
as needed.
 Ensure that all design materials used across all marketing channels are optimised for
education or conversion.

Job Analysis

Position: DIGITAL MARKETING MANAGER

Job Qualifications:

 Bachelor's degree in Marketing, Digital Marketing, Communications, Business

Administration, or a related field. A Master's degree may be preferred for senior-level
positions or specific industries.
 Proven working experience in digital marketing.
 Proficiency in digital marketing tools and platforms, including Google Analytics, Google
Ads, Facebook Ads Manager, LinkedIn Ads, and other relevant platforms.
  Knowledge of content management systems (CMS) such as WordPress or Drupal for
website management and optimization.
 Familiarity with HTML, CSS, and JavaScript is often beneficial for making website
updates and implementing tracking codes.
 Excellent communication skills, both written and verbal, with the ability to articulate
complex concepts and ideas clearly and persuasively.

Job Descriptions:

A digital marketing manager is responsible for maintaining a brand's online presence and sales
through working on various advertising campaigns. They are responsible for researching,
strategizing with other professionals and creating content for successful campaigns.

Duties & Responsibilities:

 Research, track, and analyze consumer behaviors and trends and implement research
into digital marketing campaigns
 Brainstorm new and creative growth strategies.
 Implement Search Engine Optimization best practices to improve organic search
visibility and rankings for relevant keywords and phrases.
 Collaborate with cross-functional teams, including marketing, sales, product, and IT, to
align digital marketing efforts with broader business initiatives.
 Stay updated on industry trends, emerging technologies, and best practices in digital
marketing, and share knowledge with the team to foster innovation and growth.

Job Analysis

Position: SALES MANAGER

Job Qualifications:

 BS/MS degree in business administration or a related field.

 Successful previous experience as a sales representative or sales manager, consistently
meeting or exceeding targets.
 Excellent communication, interpersonal, and organizational skills.
 Strong business sense and industry expertise.

Job Descriptions: A sales manager shall be a professional who shall be responsible for the
success of the company's sales department. They set goals for their team and produce monthly
forecasting reports to see how well they’re doing in achieving those targets and budgets based
on what’s happening with revenue streams so that everything runs smoothly from month to
month.
Duties & Responsibilities:

 Meet with potential clients and grow long-lasting relationships that address their needs.
 Analyze market trends, competitor activities, and customer needs to identify
opportunities for growth.
 Provide coaching, mentoring, and support to sales staff to improve performance.
 Forecast sales volumes and revenues based on historical data, market trends, and other
relevant factors.
 Attend workshops, seminars, and conferences to enhance sales skills and knowledge.

Job Analysis

Position: SALES DOCUMENTARIST

Job Qualifications:

 A high school diploma or equivalent is usually required. However, a bachelor's degree in

business administration, finance, marketing, or a related field can be beneficial.
 Prior experience in sales administration, document management, or a similar role is
often preferred. This could include experience with data entry, record-keeping, or
customer service.
 Strong attention to detail is essential for accurately documenting sales transactions,
contracts, and other paperwork. Even small errors can have significant consequences,
so meticulousness is key.
 Collaboration with sales teams, administrative staff, and other departments is common,
so being a team player is important for success in this role.

Job Descriptions: A sales documentarist shall be responsible for the management and
organisation of documents relating to selling practices within a company. They are primarily
responsible for ensuring that all sales related documents, e.g. contracts, agreements, purchase
orders, invoices and sales reports shall be properly documented, maintained and stored. In
order to gather the necessary information and ensure compliance with company policies and
regulations, they may cooperate closely with sales teams, legal departments, financial units or
other relevant parties.

Duties & Responsibilities:

 Overseeing the organization, categorization, and storage of sales-related documents,

both physical and digital.
 Maintaining accurate records of sales transactions, including customer information,
product details, pricing, and terms of sale.
 Assisting customers or clients with inquiries related to sales documentation, such as
order status or invoice clarification.
  Providing training and support to sales personnel on document management
procedures, software tools, and compliance guidelines.

Job Analysis

Position: PRODUCTION MANAGER

Job Qualifications:

 A degree in business management would be advantageous.

 Proven experience as production director.
 Experience in reporting on key production metrics.
 Strong decision-making skills and a results-driven approach.

Job Descriptions: A production manager is a professional who supervises the manufacturing

process and shall coordinate all activities to ensure that there are sufficient resources on hand.
In order to ensure that the work is carried out in a timely manner, they can plan workers'
schedules, estimate costs and draw up budgets.

Duties & Responsibilities:

 Develop objectives and understand requirements by working together with the rest of the
managers.
 Monitor production to resolve issues.
 Determine amount of necessary resources (workforce, raw materials etc.)
 Approve maintenance work, purchasing of equipment etc.
 Ensure output meets quality standards.
 Report to upper management.

Job Analysis

Position: FLOOR MANAGER

Job Qualifications:

 Bachelor’s degree or 5 years of experience.

 Experience in customer service and sales, with a track record of achieving targets and
goals.
 Ability to effectively communicate with staff, customers, and management.
 Ability to prioritize tasks, manages multiple projects simultaneously, and meet deadlines.
 Collaborative mindset and willingness to work effectively as part of a team.
 Stamina and energy to work in a fast-paced environment.

Job Descriptions: As a Floor Manager, you will be responsible for overseeing the daily
operations and activities on the floor of our [retail store/restaurant/hospitality establishment].
Your primary focus will be on ensuring exceptional customer service, maintaining a clean and
organized environment, and maximizing sales and profitability. You will lead and motivate a
team of floor staff, set performance standards, and work closely with management to achieve
company objectives.

Duties & Responsibilities:

 Maintaining a payroll system for all employees, including hourly and salaried personnel,
ensuring that all hours are accounted for and effective time cards are issued.
 Ensure that all employees are adequately trained and fully qualified to perform job
duties.
 Monitor the inventory levels of all materials, tools, and equipment.
 Assist the operations manager in recruiting, hiring, and training new employees as
needed.
 Maintain a positive work environment.

Job Analysis

Position: FINANCE MANAGER

Job Qualifications:

 BS/MA degree in Finance, Accounting or Economics

 Proven experience as a Financial Manager.
 Strong interpersonal, communication and presentation skills.
 Able to manage, guide and lead employees to ensure appropriate financial processes
are being used.
 Proficient user of finance software.

Job Descriptions: The key person responsible for making sure that the organization's finances
are sound is a finance manager. In order to ensure the long term success of the company, they
carry out accurate data analysis and offer advice to senior management on strategies to
maximize profits.

Duties & Responsibilities:

 Provide financial reports and interpret financial information to managerial staff while
recommending further courses of action.
 Analyze costs, pricing, variable contributions, sales results and the company’s actual
performance compared to the business plans.
 Oversee operations of the finance department, set goals and objectives, and design a
framework for these to be met.
 Manage the preparation of the company’s budget.
  Correspond with various other departments, discussing company plans and agreeing on
future paths to be taken.

Job Analysis

Position: FINANCE ASSISTANT

Job Qualifications:

 Strong mathematical and analytical skills are essential for handling financial data,
calculations, and reports accurately.
 Organizational and time-management skills
 Knowledge of financial software and tools such as Excel, QuickBooks, or SAP.
 Previous experience in a finance-related role, such as accounting clerk, financial analyst,
or bookkeeper, is beneficial.

Job Descriptions: A financial assistant is a professional who is responsible for the

management of the organization's finances. They are responsible for entering data into
databases, preparing financial statements, processing invoices and supporting other staff in all
accounting procedures.

Duties & Responsibilities:

 Assist in maintaining accurate financial records by recording transactions, such as

accounts payable and accounts receivable entries.
 Assist in analyzing variances between budgeted and actual expenses and revenues.
 Ensure compliance with accounting standards and regulatory requirements in financial
reporting.
 Analyze financial data and trends to identify areas for improvement or cost-saving
opportunities.
 Help maintain and update financial databases and systems as necessary.
 Communicate effectively with team members, managers, and external stakeholders
regarding financial matters.