User Guide: USB 305 HSPA Modem
User Guide: USB 305 HSPA Modem
User Guide: USB 305 HSPA Modem
User Guide
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Preface
Important Notice
Duetothenatureofwirelesscommunications,transmission andreceptionofdatacanneverbeguaranteed.Datamaybe delayed,corrupted(i.e.,haveerrors)orbetotallylost. Althoughsignificantdelaysorlossesofdataarerarewhen wirelessdevicessuchastheSierraWirelessmodemareusedin anormalmannerwithawellconstructednetwork,theSierra Wirelessmodemshouldnotbeusedinsituationswherefailure totransmitorreceivedatacouldresultindamageofanykind totheuseroranyotherparty,includingbutnotlimitedto personalinjury,death,orlossofproperty.SierraWireless acceptsnoresponsibilityfordamagesofanykindresulting fromdelaysorerrorsindatatransmittedorreceivedusingthe SierraWirelessmodem,orforfailureoftheSierraWireless modemtotransmitorreceivesuchdata. DonotoperatetheSierraWirelessmodeminareaswhere blastingisinprogress,whereexplosiveatmospheresmaybe present,nearmedicalequipment,nearlifesupportequipment, oranyequipmentwhichmaybesusceptibletoanyformof radiointerference.Insuchareas,theSierraWirelessmodem MUSTBEPOWEREDOFF.TheSierraWirelessmodemcan transmitsignalsthatcouldinterferewiththisequipment. DonotoperatetheSierraWirelessmodeminanyaircraft, whethertheaircraftisonthegroundorinflight.Inaircraft,the SierraWirelessmodemMUSTBEPOWEREDOFF.When operating,theSierraWirelessmodemcantransmitsignalsthat couldinterferewithvariousonboardsystems.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Sierra Wireless modems may be used at this time.
Limitation of Liability
Rev 2 Aug.10
REVENUEORANTICIPATEDPROFITSORREVENUE ARISINGOUTOFTHEUSEORINABILITYTOUSEANY SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS AND/ORITSAFFILIATESHASBEENADVISEDOFTHE POSSIBILITYOFSUCHDAMAGESORTHEYARE FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY. Notwithstandingtheforegoing,innoeventshallSierra Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor inconnectionwiththeSierraWirelessproduct,regardlessof thenumberofevents,occurrences,orclaimsgivingriseto liability,beinexcessofthepricepaidbythepurchaserforthe SierraWirelessproduct.
ManufacturedorsoldbySierraWirelessInc.oritslicensees underoneormorepatentslicensedfromInterDigitalGroup. 2010SierraWireless.Allrightsreserved. HeartoftheWirelessMachineisaregisteredtrademarkof SierraWireless.SierraWireless,theSierraWirelesslogo,and theredwavedesignaretrademarksofSierraWireless. WindowsisaregisteredtrademarkofMicrosoftCorporation. MacintoshisatrademarkofAppleInc.,registeredintheU.S. andothercountries. Othertrademarksarethepropertyoftherespectiveowners.
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Preface
Contact Information
Sales Desk:
Post: Sierra Wireless 13811 Wireless Way Richmond, BC Canada V6V 3A4 Fax: 1-604-231-1109 Web: www.sierrawireless.com
Revision History
Revision number 1.0 1.1 1.2 2 Release date August 2009 August 2009 Sept. 2009 August 2010 New document Updated the description of the Mac OS X installation. Updates to regulatory and safety information. Removed the list of patent numbers from the Preface. Removed TRU-Install from the list of trademarks. Changes
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Contents
Introducing the USB 305 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Memory stick capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Services supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Your account and coverage area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 USB 305 modem software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Frequency bands supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Overview of installation steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Insert the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Insert the 305 USB modem directly into the USB slot . . . . . . . . . . . . . . . 13 13 14 15
Connect to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Using your USB 305 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Removing a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Using the microSD memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Removing the microSD memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Using the extension cable and notebook computer clip. . . . . . . . . . . . . . . . . 20 Connection management software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
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Care and Maintenance of Your USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . .25 FAQ and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 29 Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Regulatory and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Safety and hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Regulatory information for the United States of America . . . . . . . . . . . . . . . 32 Use of external antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
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Operating systems
YoucanuseyourUSB305modemonthefollowingoperating systems: Windows7 WindowsVista WindowsXP MacOSX10.4.11orlater
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Accessories
Dependingonyourserviceprovider,yourUSB305modem maycomewithsomeorallofthefollowingaccessories: USBextensioncableandscreenclip Carryingcase Externalantenna(SeeUseofexternalantennason page 34forinformationonthecorrectuseoftheexternal antenna.) microSDmemorycard
Services supported
YourUSB305modemsupportsthelatest3Ghighspeed networksandisalsocompatiblewith2Gnetworks. Examplesof3Gtechnologyare:HSDPA,HSUPA,HSPA,and UMTS.GPRSandEDGEare2Gtechnologies. Maximumtheoreticaldataspeeds1are: HighSpeedDownloadPacketAccess(HSDPA)upto 7.2 Megabitspersecond(Mbps) HighSpeedUploadPacketAccess(HSUPA)upto 2.0 Mbps ConcurrentHSDPA/HSUPA(HSPA)upto3.6Mbps downloadandupto1.5Mbpsupload UniversalMobileTelecommunicationsSystem(UMTS) 384 kilobitspersecond(kbps) EnhancedDataratesforGSMEvolution(EDGE) 236 kbps GeneralPacketRadioService(GPRS)56 kbps
1.
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YoumusthaveanaccountwithaGSMserviceprovidertouse theUSB305modem.Tousethemodems3Gcapability,your accountmustbewithaserviceproviderthatoffersHSDPA/ HSUPAorUMTSservice.(TheUSB305modemisbackwards compatiblewith2Gservice.) Whenyouobtainyouraccount,youaregivenaSubscriber IdentityModule(SIM)cardcontainingaccountinformation. TheSIMcardmustbeinsertedwheneveryouuseyourUSB 305modem. Yourabilitytoobtainservicedependsonthesefactors:
Note: The fee for service is usually higher when you are roaming (connected to a network other than the one belonging to your service provider).
NetworkcoverageYoumustbewithinthenetwork coveragearea. ServiceproviderIfyouarewithinthecoverageareaofa networkthatisnotoperatedbyyourownserviceprovider, youcanobtainserviceonlyifthereisaroamingagreement betweenyourserviceproviderandthenetworkoperator. AccountprovisionsYouraccountmayrestrictyour usagetocertainnetworksorlimittheamountoftimeyou canusethenetwork. FrequencybandYoucannotconnecttonetworks operatinginbandsnotsupportedbyyourUSB305 modem,regardlessofroamingagreementsoraccount provisions.
Mostserviceprovidershavecoveragemapsontheirwebsites.
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2: Getting Started
Followtheinstructionsinthischaptertosetupandstartusing yourUSB305modem. TouseyourUSB305modem,youllneed:
Note: Keep a written record in a secure place of the account information that your service provider gives you.
System requirements
TheUSB305modemissupportedon: Windows7 WindowsVista WindowsXP(HomeandProfessionalversions) MacOSX10.4.11orlater
ToinstalltheUSB305modem,yourequirethefollowing:
USB port I/O resources Memory 1 USB Type A slot (USB 1.1 or 2.0) 1 IRQ, 40 bytes I/O space 32 MB
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Note: To prevent the SIM card from becoming jammed in its slot, ensure the edge of the card is smooth before inserting it. Do not attach labels to your SIM card as this may also cause it to jam.
3.
Pulloutthetrayontherightside,asshownintheillus tration.
4.
PlacetheSIMcardinthetray,withtheSIMcardnotchin theouterrighthandcorner.
5.
SlidetheSIMtraybackintothemodem.
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Getting Started
Insert the 305 USB modem directly into the USB slot
1. 2. FlipopentheUSBconnector. Toachieveoptimalperformance,adjusttheangleofthe USBconnectorsoyoucaninsertthemodemintothe computerinanuprightposition,asshowninthestep3 illustration.
180
3.
GentlyinsertthemodemintotheUSBslot.Youcaninsert themodemdirectlyintothecomputer,asshowninthe illustrationoryoucanplacethemodeminthelaptopclip andusetheUSBextensioncabletoconnectittothe computer.(SeeUsing the extension cable and notebook computer cliponpage 20.)
Note: To ensure FCC RF exposure limits, insert the modem in an upright position, as shown in the illustration. For more safety and regulatory information, see page 31.
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Note: Do not forcefully insert the USB 305 modem as you may damage connector pins.
Note: Do not insert the USB 305 modem or the USB extension cable into a USB hub or, if your keyboard is separate from your notebook computer, a USB slot on your keyboard.
4.
Theinstallationprocessstartsautomaticallywhenyou insertthemodem. Ifitdoesnot: a. DoubleclickMy Computer(WindowsXP)orComputer (Windows7orWindowsVista)onyourdesktop. b. ClicktheTRU-Installdrive(usuallyE:orF:drive). c. UndertheTRUInstalldrive,gotoWin/ATTand doubleclicktheSetup.exe file.
Note: Users of Windows Vista must be logged in with administrative privileges. Users of Windows XP may require administrative privileges.
5. 6.
Followtheonscreeninstructions. Restartthecomputerwhenpromptedtodoso.
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LEDs
TheUSB305modemhastwoLEDsthatshowthecurrent statusofthemodem.
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LED Power
State Off
Indicates Indicates one of the following states: The modem is not inserted in the computer. The computer is off or in suspend and resume mode. The modem radio has been turned off using the connection management software. The power is on, the modem is working normally. The firmware is updating. Do not remove the modem from the computer. The modem is searching for service (initializing). Modem erroreither the modem is having a problem initializing (searching for service) or is offline because of a failure. Contact your service provider. The modem is unable to detect 2G or 3G service. The modem has detected a 2G network (EDGE, GPRS, GSM) and is ready to connect. The modem is connected to a 2G network and is able to send and receive data. The modem has detected a 3G network (UMTS, HSPA) and is ready to connect. The modem is connected to a 3G network and can send and receive data.
Data
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2.
RemovetheSIMcard.
Note: If the tray comes all the way out, do not discard it. Carefully insert the empty tray back into the modem.
4.
InserttheUSB305modemintothecomputersUSBslot.
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3.
GentlypullthemicroSDcardout.
20
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Note: Do not insert the USB 305 modem or the USB extension cable into a USB hub or, if your keyboard is separate from your notebook computer, a USB slot on your keyboard.
LEDs
USB connector
2. 3.
LEDs
Laptop screen
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4.
ConnectthelargerendoftheUSBextensioncabletothe USBconnectoronyourmodem.
5.
ConnecttheotherendoftheextensioncabletotheUSB slotonyourcomputer.
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Formoreinformationontheconnectionmanagersoftware, contactyourserviceprovider.
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6: Technical Specifications
Radio frequency and electrical specifications
Table 6-1: Radio frequency and electrical specifications
Compliance Transmit 3 GPP Release 6 GSM 1900 (PCS): 1850 to 1910 MHz GSM 1800 (DCS):1710 to 1785 MHz EGSM 900: 880 to 915 MHz GSM 850: 824 to 849 MHz WCDMA 2100 (Band I): 1920 to 1980 MHz WCDMA 1900 (Band II): 1850 to 1910 MHz WCDMA 850 (Band V): 824 to 849 MHz WCDMA 800 (Band VI): 830 to 840 MHz GSM 1900 (PCS): 1930 to 1990 MHz GSM 1800 (DCS): 1805 to 1880 MHz EGSM 900: 925 to 960 MHz GSM 850: 869 to 894 MHz WCDMA 2100 (Band I): 2110 to 2170 MHz WCDMA 1900 (Band II): 1930 to 1990 MHz WCDMA 850 (Band V): 869 to 894 MHz WCDM 800 (Band VI): 875 to 885 MHz 200 kHz (GSM) 5 MHz (WCDMA) 200 kHz 0.1 ppm
Receive
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Environmental specifications
Operating temperature Storage temperature Humidity Vibration 0C to +45C (+32F to +113F) -20C to +85C (-4F to +185F) 85%, non-condensing Random vibration, 10 to 1000 Hz, nominal 6G RMS in each of 3 mutually perpendicular axes. Test duration of 60 minutes for each axis, for a total test time of 3 hours (non-operating). 1 m on non-cushioned vinyl on each of 6 faces, 3 times
Drop
30
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Onboardaircraft InadditiontoFederalAviationAuthority(FAA)require ments,manyairlineregulationsstatethatyoumustsus pendwirelessoperationsbeforeboardinganaircraft.The USB305modemiscapableoftransmittingsignalsthat couldinterferewithvariousonboardsystemsandcontrols. Failuretoobservethisinstructionmayleadtosuspension ordenialofcellulartelephoneservicestotheoffender, legalaction,orboth. Someairlinesmaypermittheuseofcellularphoneswhile theaircraftisonthegroundandthedoorisopen.TheUSB 305modemmaybeusednormallyatthistime.
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Caution: The USB 305 modem must be 5 mm (0.2 inches) or more from the user and bystanders during operation to satisfy FCC (regulatory) RF exposure requirements. It is approved for use with normal-size notebook computers only (typically with 12-inch or larger display screens). For notebook computers with a display screen smaller than 12 inches or if the orientation of the USB slot does not allow for at least 5 mm between the modem and the user or bystanders, use the provided extension cable and clip to ensure a safe distance between the modem antenna and users or bystanders. To meet FCC requirements, use only the supplied USB extension cable and laptop clip; other cables and laptop clips should not be used.
Warning: (EMI) United States FCC Information This equipment has been tested and found to comply with the limits pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in an appropriate installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication. However, there is no guarantee that interference will not occur in a particular installation.
Whereappropriate,theuseoftheequipmentissubjecttothe followingconditions: Ifthisequipmentdoescauseharmfulinterferencetoradioor televisionreception,whichcanbedeterminedbyturningthe equipmentoffandon,theuserisencouragedtotrytocorrect theinterferencebyoneormoreofthefollowingmeasures: Increasetheseparationbetweentheequipmentand receiver Connecttheequipmentintoanoutletonacircuitdifferent fromthattowhichthereceiverisconnected Consultthedealeroranexperiencedradio/TVtechnician forhelp
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Index
A
accessories,10 account,11 antenna,external,34
M
MacOSXsupport,13 memorycard,10 memoryrequired,13 microexternalmemorycard,19 microSD,10,19 modem,inserting,15
C
careandmaintenance,25 channelraster,29 channelspacing,29 clip,20 connecttothenetwork,16 connectionmanagementsoftware,23 coveragearea,11
N
network connectingto,16 overview,11 notebookcomputerclip,20
E
electricalspecifications,29 environmentalspecifications,30 extensioncable,20 externalantenna,34 externalmemorystorage,10,19 externalSD,10,19 externalstoragecard,19
O
operatingsystemssupported,13
P
profile,13
R F
FAQ,27 flashdrive,19 frequencies receive,29 transmit,29 frequencybandssupported,12 frequencystability,29 radiofrequencyspecifications,29 receivefrequencies,29 regulatoryinformation,31 requirements,software,14 RFspecifications,29 roaming,11
S
safety cautionsforuse,31 RFexposure,33 servicessupported,10 SIMcard inserting,14 removing,18 software connectionmanagement,23 requirements,14 specifications,2930 electrical,29 environmental,30 radiofrequency,29
H
humidity,30
I
I/Ospace(input/outputspace),13 installation,overview,13 IRQ(interruptrequest),13
L
LEDs,17
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U
USB305modem,inserting,15 USBportrequirements,13
T
technicalspecifications,2930 temperature,30 transmitfrequencies,29 Troubleshooting,27 TRUInstall,9
V
vibration,30
W
Windows7support,13 WindowsVistasupport,13 WindowsXPsupport,13
36
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