10 17261-Pressacademia 2019 1039-745173
10 17261-Pressacademia 2019 1039-745173
10 17261-Pressacademia 2019 1039-745173
MEASURING THE EFFECTS OF MARKETING EXPENSES AND EXTERNAL FACTORS ON HOUSING SALES
TRANSACTIONS
DOI: 10.17261/Pressacademia.2019.1039
JBEF- V.8-ISS.2-2019(1)-p.82-92
1 2 3
Mehmet Emre Camlibel , Ali Hepsen , Olgun Aydin
1
Bogazici University, Civil Engineering Department, ,Istanbul, Turkey.
emre.camlibel@re-pie.com, ORCID: 0000-0002-4095-9377
2
Istanbul University, School of Business, Department of Finance, Istanbul, Turkey.
ali.hepsen@istanbul.edu.tr, ORCID: 0000-0002-3379-7090
3
Mimar Sinan University, Institute of Science, Department of Statistics, Istanbul, Turkey.
olgun.aydin@ogr.msgsu.edu.tr, ORCID: 0000-0002-7090-0931
Date Received: April 10, 2019 Date Accepted: May 12, 2019
ABSTRACT
Purpose- In recent years, with the support of urban regeneration movements, the real estate sector has become one of the locomotive sectors
in terms of economic and social development, particularly for the developing countries. When the real estate sector is examined, it is seen that
the housing sector, which directly touches to the end user and is considered sometimes for use sometimes for the investment purposes, comes
to the forefront. It is observed that the competition among the developer firms also increased in parallel with the investments made. In this
study, the 2004-2017 period was examined, the statistical models were created to help the developers in developing the housing marketing
strategies, the marketing strategies affecting the house sales trends and the external factors were highlighted. Our paper is the first academic
study that identifies this relationship in Turkish housing market.
Methodology- Within the scope of this study; R programming language and Wilcoxon Rank was used to analyze the different housing marketing
campaigns of one of the pioneer real estate firms in Turkey and their effect on the sales figures; the rank sum test was conducted; and, the VAR
models were constructed and Impulse Response analysis, Pearson Correlation Coefficient were used for the relationship analyses.
Findings- According to the results of the study, it is seen that the social events, long-term holidays, rainfall and snowfall, campaigns of the
competitors have no statistically significant effect on the net sales and gross income. However, it was determined that the Ramadan period and
the digital marketing had a significant effect on the net sales and gross income. It is determined that the use of outdoor billboard, which is
expected to affect the housing sales, was inversely proportional to the net sales and gross income, that is, it had a negative effect when applied.
Conclusion- It is thought that this study can be more improved as a result of including the followings into the model: more detailed classification
of the social events, remodeling the Ramadan periods according to either they coincide with the summer month or the winter month,
assessment of the effect of rainfall and snowfall considering the climate zone Turkey is in, more detailed analysis of the effect of the campaign
of competitors, that the effect of digital marketing will be higher as the technology develops.
It is expected that the modeling of the findings reached in this study (or which will be detailed in later studies) by using an algorithm will provide
a cost-benefit optimization.
Keywords: Housing sector, marketing costs, marketing, housing sales transaction, modelling.
JEL Codes: O18, M31, C52
1. INTRODUCTION
Breaking a record for the annual house sales with 936,215(TUIK, House Sales Statistics) house sales in 2017, the Turkish real
estate sector has achieved a significant growth in the last 10 years despite the local and global fluctuations with the changing
demographic structure of the country, the developing macroeconomic indicators, and the need for earthquake-oriented urban
transformation. In Turkey, the population, of which was the third largest population of the Europe, grew 1.25% to reach 81
million in 2017(TUIK, Population Statistics), the population growth rate constitutes one of the most important dynamics of the
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housing sector. With the effect of the household size falling to 3.5(TUIK, Household Statistics) in 2017, the number of the
households increased by 5,5 million in the last 10 years. In other words, only these two factors caused the need for
approximately 550,000 housing to arise per year. If the internal and external migrations received by the metropolises are
considered together with the increasing urbanization rate, the calculated housing need will increase to over 550,000 per year.
Table 1: Population, Household Size, and the Number of Household by Years
Year Population (Million) Household Size No. of Household (Million)
2017 81.0 3.5 23.4
2007 70.5 4.0 17.6
2004 68.0 4.0 17.0
Having an economic size of $392 billion in 2004 and reaching an economic size of $851 billion by increasing more than twofold
in 2017, Turkey's economy was the 18th largest economy in the world and the 8th largest economy in Europe as of 2017(World
Bank). According to the report of PwC titled “The World in 2050,” it was estimated that Turkey would become the 14th largest
economy in the world (PWC, 2015) At the same time, the national income per capita, which was $5,818 in 2004, has increased
by nearly twofold in 2017 and reached to $ 10,540 (TUIK). Increased by the similar positive macroeconomic data, the level of
welfare also caused an increase in demand in the housing sector between 2004 and 2017. After the Marmara earthquake in
1999, the better management of the disaster risk emerged as a necessity, consequently many construction specifications and
building related codes were amended from 2001 onwards, and eventually in 2012 the urban transformation thrust came in force
with “the Law on Transformation of the Disaster Risky Areas (Act. No. 6306).” In this context, 14 million houses were intended
to be transformed in the next 20 years, and the construction cost of this transformation was estimated to be around $500 billion
(TUIK). Given the dynamics in question, it is expected that in the long term the Turkish housing sector will continue to grow, and
the housing demand will at least keep the current level because of the ongoing demand and need but with new housing
companies entering the market the housing sales in the metropolises will be subject to a serious competition that increases
every year. With this increased competition, the new technologies, and innovative marketing methods; on which fields the
marketing budgets will be used has become a key issue in terms of both the project cost budgets and the sales and cash flow
success. In the current situation, the housing developers are open to trying new methods, but they do not keep applications
details and results of these practices in a data bank and do not carry out an optimization (or any other type of) modelling or
analysis. The aim of this study was, in this competitive environment, to statistically measure the impact of the different
marketing activities and external factors on the housing sales and to ensure that the marketing budget expenditures are
optimized according to these factors. The housing developers and marketing consultants will be able to review the sample case
and have an idea about how to approach the challenge and maybe also if the case matches their situation; on which marketing
activity and in which proportion and how often they should allocate the budget.
2. LITERATURE REVIEW
Real estate development, including hosing development, is an idea that comes to completion and use the bricks and mortar put
in place by the development team. This definition implies that the real estate development is not a single or a simple activity. It
is a long-term continuing process including different types of activities such as marketing. "Marketing" is a social and managerial
process by which individuals and groups obtain what they need and want through creating, offering, and exchanging products of
value with others. The classic definition of marketing should be altered to the nature of real estate, it would be defined as
marketing of real estate is a social and managerial process by which individuals and groups obtain what they need and want
through offering and exchanging land; and creating, offering and exchanging buildings directly and indirectly to others. In
literature, related to marketing, most studies analyze sales advertising in the housing market by selecting a correct method to
target the consumer in a successful manner (Terri, 2003 and Miles et. al, 2001).
Especially literature review analyzing the relation between Turkish real estate market and marketing consists of important
studies. For instance, Polat and Ferman (2015) presented the factors of marketing practice and applications of 'branded housing
projects' around the Istanbul metropolitan area. They noted that customer satisfaction and corporate structure are perceived to
be the most important factors resulting in marketing success when considering the importance of the factors. Competitive
structure and market conditions are both determined as relatively less important factors leading to marketing performance. In
addition, Cengel (2006) mentioned that for increasing sales construction firms should implement customer-oriented marketing
strategies initially. In addition, image and prestige studies regarding the sector should be organized. In the long-run, as a tool to
identify services from each other, the firms within the sector should move towards “branding”. Komurlu et. al (2013) found that
development and marketing strategies for residential construction depends on buyers’ preferences. Their study focused on
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developers’ perceptions of buyers’ preferences. Nine factors, including economic factors, developer brand, location, means of
transportation, architectural functions, existence of social facilities, legal issues, quality of construction, and compliance with
seismic codes, are investigated and ranked using the analytic hierarchy process (AHP). They indicated that developers perceive
the price of the property, the quality of the developer, and the location of the property to be the three most important buyer
preferences. On the other hand, Cizmeci and Ercan (2015) presented that for housing companies in Turkey, marketing tools that
create “paid digital content” (corporate web site, search engine pages, e-mail communication, etc.) had a greater impact than
those which created “proactive content” (social media, etc.). Researchers also found that there was consensus among the
housing companies in the creation of brand awareness, digital marketing tools such as Facebook or Twitter which create the
latter content will become more important in the future.
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Table 2: Effect of the Social Events on the Net Sales and Gross Income
Social Events Gross Income (Mean Value-TL) Net Sales (Mean Value)
No 2,351,892 7.564103
Yes 2,822,962 8.153846
Table 3: Wilcoxon Rank Test for Measuring the Effect of the Social Events on the Net Sales and Gross Income
Social Events Gross Income (Mean Value-TL) Net Sales (Mean Value)
No 2,351,892 7.564103
Yes 2,822,962 8.153846
Wilcoxon Rank Test
W 285.5 323
When the effect of Ramadan on net sales and gross income average is examined, as it can be understood from the Table 4, it
can be stated that the month of Ramadan period has a negative effect on the sales. The effect of the Ramadan period can vary
depending on whether the month of Ramadan coincides with summer or winter. In the future studies, this analysis can be
repeated by classifying this subject in detail. The effect of the Ramadan period should be considered along with the expectation
of a long holiday and its preparation. Some housing firms tried to reduce the negative effect of this period by inviting to an iftar-
meal (fast-breaking meal) or revising their working hours in the sales offices, but it did not provide any benefit.
Table 4: Effect of the Ramadan Period on the Net Sales and Gross Income
Month of Ramadan Gross Income (Mean Value-TL) Net Sales (Mean Value)
No 2,581,558 8.104167
Yes 1,126,875 3
The Wilcoxon Rank test was applied, and it was tested whether the difference between the Ramadan period and the other
periods was statistically significant. According to the results in the Table 5, it is possible to state that there is a statistically
significant difference between the net sales in the Ramadan period and in the other periods. During the Ramadan period, the
net sales decrease compared to the other periods. It cannot be indicated that there is a statistically significant difference
between the Ramadan period and the other periods in terms of gross income.
Table 5: Wilcoxon Rank Test for measuring the Effect of the Ramadan Period on Net Sales and Gross Income
Month of Ramadan Gross Income (Mean Value-TL) Net Sales (Mean Value)
No 2,581,558 8.104167
Yes 1,126,875 3
The effects of the long holiday periods on the net sales and gross income were examined and the results are shown in Table 6.
Looking at the Table 6, it is seen that the long holiday periods do not have a significant effect on the gross income and net sales.
However, it should be tested whether this difference is statistically significant. Therefore, the Wilcoxon Rank test was applied,
and it was tested whether the change between the two periods was statistically significant.
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Table 6: Effect of the Long Holidays on the Net Sales and Gross Income
Long Holidays Gross Income (Mean Value-TL) Net Sales (Mean Value)
No 2,559,102 7.883721
Yes 2,042,319 6.888889
Looking at the Table 7, it can be stated that the long holiday periods do not influence the gross income and net sales. It is
possible to state that there is no statistically significant difference between the net sales and gross sales during long holiday
periods. With which season the long holidays coincide is an important factor. It is possible that the effect of the long holidays
coinciding with to the summer season when the schools are on holiday may be different from the others.
Table 7: Wilcoxon Rank Test for measuring the Effect of the Long Holidays on the Net Sales and Gross Income
Long Holidays Gross Income (Mean Value-TL) Net Sales (Mean Value)
No 2,559,102 7.883721
Yes 2,042,319 6.888889
Wilcoxon Rank Test
W 177 182
P Value 0.7035 0.7801
When the effect of rainfall and snowfall on the net sales and gross income average is examined, according to the results in the
Table 8, it can be stated that the rainfall and snowfall do not have a negative effect on the sales. The Wilcoxon Rank test was
applied to test whether the difference in the gross income and net sales was statistically significant between the rainy or snowy
days and the no rainfall days.
Table 8: Effect of the Rainfall and Snowfall on the Net Sales and Gross Income
Rainfall and Snowfall Gross Income (Mean Value-TL) Net Sales (Mean Value)
No 2,139,722 6.64
Looking at the Table 9, it is possible to state that there is no statistically significant difference between the snowy or rainy days
and no rainfall days in terms of the net sales and gross income. These results should be interpreted by taking the climate zone
Turkey is in and the examined years into consideration, it should be known that the pluvial periods last a short time and the
precipitation intensity is not high.
Table 9: Wilcoxon Rank Test for Measuring the Effect of the Rainfall and Snowfall on the Net Sales and Gross Income
Rainfall and Snowfall Gross Income (Mean Value-TL) Net Sales (Mean Value)
No 2,139,722 6.64
Yes 2,775,156 8.703704
Wilcoxon Rank Test
W 418 411.5
The effect of the campaigns of competitors on the net sales and gross income averages was examined and the results in the
Table 10 were obtained. It can be stated that the campaigns of competitors do not have a statistically significant negative effect
on the net sales and gross income of the firm concerned.
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Table 10: Effect of the Campaigns of Competitors on the Net Sales and Gross Income
Campaigns of Competitors Gross Income (Mean Value-TL) Net Sales (Mean Value)
No 2,494,937 8.1
Yes 2,463,640 7.619048
The Wilcoxon Rank test was applied and it was showed whether the difference in the gross income and net sales is statistically
significant between the days when the competitors run a campaign and do not run a campaign. According to the Table 11, it is
possible to state that the campaigns of competitors has no effect on the net sales and gross income of the firms concerned. This
situation should be analyzed in the light of the fact that the advertisement of a firm has a boosting effect on the visits to the
firms in the same region and that the firms can very quickly copy each other's campaigns with the intelligence.
Table 11: Wilcoxon Rank Test for Measuring the Effect of the Campaigns of Competitors on the Net Sales and Gross Income
Campaigns of Competitors Gross Income (Mean Value-TL) Net Sales (Mean Value)
No 2494937 8,1
In the days when the digital marketing expenditures were made, it was examined whether the net sales and gross incomes have
changed and the results in the Table 12 were obtained. As can be seen in the Table 12, the sales and gross income increased
considerably during the days when the digital marketing expenditures were made. Especially in the light of recently developed
artificial intelligence applications, that the smart phones can identify the consumer’s preferences and profiles and offer
appropriate products are highly effective. It should not be forgotten that the digital advertisements are dynamic in this
framework, rather than static, and use the smart algorithm engines. Therefore, it is expected that the search engines havingthe
developed software technology and the more efficient algorithms will be more effective and more preferred in the future.
Table 12: Effect of the Digital Marketing Expenditures on the Net Sales and Gross Income
Digital Marketing Gross Income (Mean Value-TL) Net Sales (Mean Value)
No 1,920,402 6.3125
Yes 3,348,470 9.95
The Wilcoxon Rank test was applied, and it was tested whether the difference between the days when the digital marketing
expenditures were made and not made was statistically significant. As seen in the Table 13, it is possible to state that there is a
statistically significant difference in the digital marketing expenditures in terms of the net sales and gross income. Digital
marketing campaigns create a boost effect on the net sales and gross income.
Table 13: Wilcoxon Rank Test for Measuring the Effect of the Digital Marketing Expenditures on the Net Sales and Gross
Income
Digital Marketing Gross Income (Mean Value-TL) Net Sales (Mean Value)
No 1,920,402 6.3125
W 485 473.5
P Value 0,001546 0.003756
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It was desired to measure the difference between the net sales and gross income on the days when the billboard
advertisements were made and the net sales and gross income on the other days, and the results in the Table 14 were obtained.
As seen in the Table 14, the billboard advertisements did not have a boost effect on the net sales and gross income in the days
when the billboards were posted. The Wilcoxon Rank test was applied to test whether this effect was statistically significant.
Table 14: Effect of the Billboard Expenditures on the Net Sales and Gross Income
Billboard Expenditures Gross Income (Mean Value-TL) Net Sales (Mean Value)
No 3,806,111 11.28
Yes 1,232,204 4.407407
It is possible to state that the billboard expenditures make a statistically significant difference in terms of the net sales and gross
income. Billboard advertisements alone were not able to increase the sales. It is possible to state that once the billboard
advertisements are terminated and the other mediums are introduced the sales rise upwards. The explanation of this situation
may be that the outdoor billboards are usually in such places where the traffic is heavy, they are overlooked when the traffic
runs fast, and they are not within the consumer’s psychological area of interest during the traffic congestion. Digital marketing,
on the other hand, coincides with the time the consumer chooses and is most comfortable in terms of psychology and attention.
Table 15: Wilcoxon Rank Test for Measuring the Effect of the Billboard Expenditures on the Net Sales and Gross Income
Billboard Expenditures Gross Income (Mean Value-TL) Net Sales (Mean Value)
No 3,806,111 11.28
Yes 1,232,204 4.407407
Wilcoxon Rank Test
W 29 63
As it is understood in the analysis above, the digital marketing campaigns have a significant effect on the sales and gross income.
The fact that the digital marketing campaigns also support other marketing campaigns is inevitable. Therefore, the correlations
between the total marketing expenditures and the net sales and gross income were examined. First, the relationship between
two variables was visualized with scatter plots.
Figure 1: Relationship between the Total Marketing Expenditures and the Net Sales and Gross Income
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As seen in the Figure 1, it is possible to state that there was a very high and positive correlation between the two variables.
Table 16: Correlation Matrix for the Total Marketing Expenditures and the Net Sales and Gross Income
Total Marketing Cost Main Newspaper Other Newspaper Newspaper Brand
Brand Cost Brand Cost Cost Total
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The effect of TV marketing expenditures on the gross income is shown in Figure 3.TV marketing expenditures had a serious
effect on the gross income until the 2nd week and then lost its effect. At this point, it may be advisable that TV marketing
expenditures are made in parallel times with the digital marketing, or that there is not too much time lag between them, and
that the campaigns with parallel content are arranged in both mediums.
Figure 3: Response of the Gross Income to the TV and Marketing Expenditures
The effect of all marketing expenditures on the gross income is shown in the Figure 4. All marketing expenditures had a serious
effect on the gross income until the 2nd week and then lost its effect. At this point, it is very important to optimize the time
intervals when making the marketing expenditures.
Figure 4: Response of the Gross Income to the Total Marketing Expenditures
The effect of all marketing expenditures on the net sales is shown in the Figure 4. All marketing expenditures had a serious
effect on the net sales until the 2nd week and then lost its effect. At this point, it is very important to optimize the time intervals
when making the marketing expenditures.
Figure 5: Response of the Net Sales to the Total Marketing Expenditures
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After analyzing the relationship between the marketing expenditures and the sales, it was desired to model to what extent
these expenditures affected the net sales. Because the net sales were a discrete variable, the generalized linear models were
used and when the modeling is carried out, the distribution must come from the discrete distribution families. For this reason, it
was tested whether the net sales comply with the two largest candidate Poisson and negative binomial distributions.
Figure 6: Q-Q Pot for the Net Sales
As seen in the Figure 6, the net sales seem to fit to the negative binomial distribution. Now, the generalized linear model can be
constructed using the negative binomial distribution family. The model results are given below. The marketing expenditures on
the main newspaper create more effect on the net sales than the other newspapers. The digital marketing expenditures are the
most effective. They are followed by Hürriyet newspaper, other newspapers, and TV expenditures, respectively.
Table 17: Results of the Negative Binomial Regression Model Constructed for the Factors Affecting the Net Sales
Digital Marketing Cost TV Cost Other Newspaper Brand Cost Main Newspaper Brand Cost Total
Coeff. 0.0000425 0.0000322 0.0000124 0.00001891
Srd. Error 0.00000218 0.00000127 0.00000412 0.000003172
T 1.951 2.534 2.73 5.961
P Value 0.05686 0.01461 0.00882 0.0000
5. CONCLUSION
Due to its demographic structure, its need for urban transformation, and being a growing economy in the category of
developing countries; Turkey is a market that has a continuous new housing demand/need. Although the basic dynamics are in
favor of the producers in such markets, there are also times when the economy slows down and the competition rises.
Especially in such times, in general at all times, the correctly selecting the marketing methods and the channels used by the
housing firms (being optimal in terms of cost benefit) can highly affect the sales success of the firms. Therefore, the marketing
strategies that the housing developers will implement at the right time and on the right channel will be able to positively
distinguish their projects from the competitors. Within the scope of this study; R programming language and Wilcoxon Rank was
used to analyze the different housing marketing campaigns of one of the pioneer real estate firms in Turkey and their effect on
the sales figures; the rank sum test was conducted; and, the VAR models were constructed and Impulse Response analysis,
Pearson Correlation Coefficient were used for the relationship analyses. According to the results of the study, it is seen that the
social events, long-term holidays, rainfall and snowfall, campaigns of the competitors have no statistically significant effect on
the net sales and gross income. However, it was determined that the Ramadan period and the digital marketing had a significant
effect on the net sales and gross income. It is determined that the use of outdoor billboard, which is expected to affect the
housing sales, was inversely proportional to the net sales and gross income, that is, it had a negative effect when applied.
According to the correlation analysis, it was observed that there was a strong positive correlation between the total marketing
expenditures and the gross income and net sales, that there was a poor positive correlation between the advertising expenses
spent on the main newspaper and the net sales and gross income, that there was a medium positive correlation between the
advertising expenses spent on the other newspapers and the net sales and gross income, that there was a medium positive
correlation between the advertising expenses spent on all newspapers and the net sales and gross income. It was concluded
that it would be advantageous that the digital marketing campaigns are launched in maximum two-week periods that the
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advertisements appearing on TV are launched at the same or near time with the digital marketing campaigns, that the time
intervals of all marketing expenditures are optimized.
In the last phase of the study, the binomial distributions were used, and it was determined that the most effective marketing
channel was the digital marketing. This is followed by the main newspaper, other newspapers, and TV expenditures,
respectively. It is thought that this study can be more improved as a result of including the followings into the model: more
detailed classification of the social events, remodeling the Ramadan periods according to either they coincide with the summer
month or the winter month, assessment of the effect of rainfall and snowfall considering the climate zone Turkey is in, more
detailed analysis of the effect of the campaign of competitors, that the effect of digital marketing will be higher as the
technology develops. It is expected that the modeling of the findings reached in this study (or which will be detailed in later
studies) by using an algorithm will provide a cost-benefit optimization.
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