Career

Preparatory
&
Support Services

23/05/19 1
This presentation will help you understand

● Learner journey
● Outcomes - T, A, P
● Elements of career services
○ Resume assistance tool
○ Interview Prep on Career Center
○ Placement assistance
○ Personalised Industry sessions (live & interactive)
○ 1:1 Career Mentorship
○ High Performance coaching
○ Just in time interview prep (JIT)
● Outcomes achieved
● Success stories and transitions
 Learner Journey
Interventions:
Creating a personalized learning journey to deliver target outcomes to ● Learning Initiatives
learners. ● Networking
Alumni
● Peer circles
● Business Integrated Success Stories
● Customer Recovery
Career ● Referral Programs & Remarketing Effort
Interventions:
● Personalisation of content through separate tracks Phase
● Support on profile building and increasing
technical footprint
● Soft-skill & communication guidance and
Interventions:
ice-breaking sessions
In-Program (50-100%) ● Dedicated career coaching
● Just-in-time interviews scheduled in short TAT
Phase ● Personalised guidance and 6-month action
plan on aligned outcomes
● Just-in-time interviews scheduled in short TAT
● Interview prep on career centre

In-Program (0-50%)
Phase
Interventions:
● Career landscape understanding
● Outcome (TAP) alignment with learner
● Guidance on track selection
● Resume Assistance and LinkedIn profile
evaluation tools on Career Center
 Features 1st Half 2nd Half Career P. Mapping & Personalization Details

~75% elective courses, 25% core

Pev Exp, CTC,
Content Interest
- Separate transition track
- Leadership and industry electives

- Separate live tracks for various

Webinar TG/outcomes: Transition, mid-senior
A/P, Leadership

Outcome Req, 1:1 career mentorship by the right

Exp, Tech/ Non expert, providing career landscaping
Tech guidance based on Outcome Required

Outcome Req, Customized PI Sessions (1:16) to foster

Exp, Tech/ Non peer learning network,build technical
Tech skills, profile, and communication etc

1:1 High Performance Coaching with

in-house experts facilitating Profile
building/IDP/CEAP & Job search

Highly
Legend
Personalised
T.A.P Methodology

T ❏ Seeking a role change outside his/her current organisation.

Transition ❏ Seeking internal growth opportunities.
■ Through lateral movement

❏ Promotion within the same functional hierarchy (level up at same job

A role)
Acceleration ❏ Performing better at the existing role.

❏ Seeking professional confidence

P ■ To become a domain expert
Professional ■ To grow internally or externally in the long run
Confidence ■ To further pursue higher education
❏ Looking for long term investments in L&D to become future ready
Elements of Career Services

1:1 Career Mentorship Personalized Industry

Sessions Sessions

Career Center High Performance

Coaching
Resume Builder Tool On Career Centre

Create strong
impression with an
excellent resume.
20+ personalized
ATS friendly
templates
Resume Assistance

● upGrad’s Career Services team supports the

learner in developing resume basis
feedback from hiring managers
● The Career Center also features an easy to
use Resume preparation tool.
● Unique Features of the Resume Tool :
○ Resume Score: AI-Driven Resume
Score along with recommendations to
improve
○ JD Matching: Job Matching Score
against a Job Description
○ LinkedIn Profile Review: Linkedin
Profile Score
○ Cover Letter: Templatized cover
letters
● Have multiple resume versions depending
on company/domain/jd
Resume builder tool on career centre
LinkedIn Review on Career Centre

Get real time evaluation of

your LinkedIn profile.
1. Upload your profile
2. Get instant scores
3. Improve the quality of your
profile by following the
suggestion.
Cover Letter tool on Career Centre

Cover Letters are

essential too !
Easy to use
personalized
templates
Jobs on Career Centre

Filter, Search, Apply

Choose from a pool of
personalised job openings.
Jobs on Career centre
Interview Prep on Career Centre

Need last minute

prep ?
Choose from 16+
interview prep
sections
Interview Prep - Overview

● Interview Prep on Career Center enables learners to

prepare for their upcoming interviews and achieve their
desired outcomes. Some key topics are:
○ Interview Questions
○ Resume writing & Cover Letter
○ Job Search and Interview Preparation
○ Soft Skills
○ Communication Skills
○ Salary Negotiation
○ Guesstimates… (and much more)
Interview Prep on Career Center
Placement Assistance

● upGrad placement team works directly with corporates to

source jobs most relevant to the programs being
completed by the learners.
● Access to these jobs provided by means of the jobs section
on the career centre.
● upGrad has over 500 hiring partners and at any given point
in time around 100 open positions are present.
● In addition to the vacancies, there are job fairs conducted
every quarter for popular domains.
● Internship opportunities are also being sourced for various
programs.
● Access to thousands of relevant jobs by means of industry
wide collaboration.
Personalised Industry sessions (PI Sessions)
● 90 min live sessions over the weekends (conveniently
scheduled) by industry experts to induce hands on
learning in an elaborate series tailored to program and
tracks.
● Truly small group (pupil teacher ratio is ~ 16:1)
● Career, Technical & Communication practice sessions
● Career landscape sessions for T learners in applicable
programs.
● Doubt resolution by industry experts.
● Focussed teaching and personalised feedback.
● Interact and network with your peers of similar persona
● Using flip classrooms to help apply concepts and engage
better by making learners participate actively.
● Improved soft skills.
PI Sessions - What the learners have to say

“The PI Sessions form an important and integral part of the “Sessions are really useful as a learning
upGrad learning. They give you an industry lens to the platform to hear practical experiences.”
learning hence accelerating the progress.”

Saravanan [~26 years experience]

Darshan [~1 year experience] Vice President - Digital & Analytics [Olam Information
Trainee Decision Scientist [Mu Sigma Inc] Services Pvt Ltd]

“The PI sessions bridge the gap between “PI Sessions clearly showcases industry significance of
what we learn and industry best theory we read during the course. It provides a platform to
practices, I always look forward to the PI discuss the concerns and finally get a satisfactory outcome. It
Sessions.” helped me to hone interview skills. The concepts discussed
on the platform are also helpful during the course final exam.”

Kumar [~10 years experience] Deepak [~12 years experience]

ETL Software Developer [Compunnel Software Group Inc] Deputy Manager [JSW Steel Limited]
1-1 Career Mentorship Sessions

● 1:1 interaction with (experienced) Industry experts to align

your career outcomes.
● Outcome focused guidance towards achieving career
goals in sync with learner background.
● Personalised discussion on career opportunities and
progression.

01 02 03 04
Guidance and Mock technical Network with Reduce time spent
motivation along with interviews with senior industry on unstructured
clear actionables and detailed feedback. professionals. research.
detailed personalized
action plan.
1:1 Mentorship - What the learners have to say

“Thanks to Rajendra Mehta for the excellence “I have attended industry mentor calls through career
guidance and relentless effort that helped in a services and that has immensely helped to get directions
smooth transition from Manufacturing to Data on what should I do next and how. I have moved to
domain” managing Big Data Hadoop platform internally in my
company. This is been backbone for data science team to
perform analysis.”
Rahul Sharma

Alpesh Patel
“I was entrenched in my current role and the
timing of interaction with Mentor Rajendra was
perfect. With the help and guidance I have got “Thank you for organising the call with Mentor Jagannath,
the role and it slots in my career plan” he mentored me well and now I am shortlisted for final
rounds in two more companies”

Amrit Panigrahy Chandana

1:1 Mentorship - What the learners have to say

Excellent Guidance &

Relentless effort
Mentor pushed learner to start Job search
Mentor: Rajendra Mehta
Mentor: Soumik Bhattacharya Learner: Rahul sharma
Learner: Vishwanath Iyer Transition Company: Star wire India
Transition Company: Allscripts to Civica to Samsung
Transition Role: MS Associate System Analyst to Data warehouse Transition Role: DA system Engineer
Eng. to senior data engineer
Just in time (JITs) Interview Prep

● For upcoming job interviews in a short turnaround time,

JITs are conducted for eligible programs.
● Organised within a notice of 24-48 hours on working days.
● Industry experts from relevant domain will conduct the
interview

● Understand interview process of target role/company.

● Partake in mock or informational interview.
JIT Interview Prep - What the learners have to say

“The mock interview arranged by Upgrad was “I prepared for the topics suggested by Ark and thanks to the
very helpful in cracking interviews as it catered guidance my second round went well with Tech Mahindra and
to the kind of role I was looking to get into” I have cleared it.”

Aishwarya Singh
MOHAMMAD TABISH BEG

“My mentor Avadhoot is a wonderful guide..and a real

experienced data scientist
“The interview prep helped me immensely and And the materials he sent me on mail helped me in preparation
enabled me to crack the interview” of HR rounds.. and increased my confidence a lot.”

Pramai Das Ranajoy Bhattacharya

High Performance Coaching

● 1 to 1 high performance coaching customised to target

outcome.
● Craft a personalised career progression plan. [All]
● Develop a Job search Strategy and learn to tap into the
hidden job market. [T]
● Perfect the art of growing within your current
organisation. [A]
● Tips and tools to improve productivity, time management,
etc. [All]
● Personalised resume feedback & creating the perfect
LinkedIn profile [T and others too]
● Building a technical profile & portfolio (eg. github/kaggle
etc) & utilise professional network. [All]
● Cultivate your personal brand and impact others. [A/P]
● Mock hiring manager interviews and personalized
feedback. [T & A too]
Understanding the learner profile

CEAP

Career
Self-Evalu
ation

Skill
Mapping

SWOT

Action
Plan
Career self evaluation

Career
Self-Evalu
ation

Skill
Mapping

SWOT

Action
Plan
Individual Development Plan

IDP
Skill mapping

Career
Self-Evalu
ation

Skill
Mapping

SWOT

Action
Plan
Career path predictor
nce
S cie
ta
Da
SWOT

Career
Self-Evalu
ation

Skill
Mapping

SWOT

Action
Plan
Action Plan

Career
Self-Evalu
ation

Skill
Mapping

SWOT

Action
Plan
High Performance Coaching -
What the learners have to say
“They are highly helpful as they align you and “Career services has been of prime importance in
your preparation in the direction of your goal my journey to make my dream turn into reality.
and after this you feel your goal is right next to Starting from the mock interview preparations,
you” resume writing, linkedin profile building to crash
courses on various critical topics before the hiring
Navya Somesh drives contributed a lot in improving my profile as
well as my chances of standing out in the crowd.”
“This high performance coaching/ support
services are great. No other learning platform Sheikh Junaid
ever explains the approach to job search or
target achieving. I gained immense “The high performance coaching guided me well in
confidence through it. Will like to always thank order to frame my profile. Moreover the workshops
Vikram Anand Sir and upGrad.” are really fruitful for me to crack the interview”

Mahima Bansal Shobhit Sinha

High Performance Coaching -
What the learners have to say
“This high performance
coaching/ support services
are great. No other learning
platform ever explains the
approach to job search or
target achieving. I gained
immense confidence
through it. Will like to
always thank Vikram Anand
Sir and Upgrad.”
Constant support boosted Learner’s Mahima Bansal
confidence 9 yrs of traditional marketing exp/
detractor/ lost job- Started his own
Coach: Pritam venture
Learner: Mansi Bhatia
Transition Company: Got her first job at Coach: Pritam
Publicis Media Learner: Vishal Deshpande
Transition Role: DM Trainee Work : Had not been working for 2 years;
Outcomes achieved

45%
85%
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Transition (T) Acceleration (A) Confidence (P)
Growth
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Success Stories & Transitions
Career Transition stories
Career Acceleration stories
Professional Confidence stories
Questions ?
Thank you !