Solution Manual For Ebusiness A Canadian Perspective For A Networked World Canadian 4Th Edition by Trites and Boritz Isbn 0132482037 9780132482035
Solution Manual For Ebusiness A Canadian Perspective For A Networked World Canadian 4Th Edition by Trites and Boritz Isbn 0132482037 9780132482035
Solution Manual For Ebusiness A Canadian Perspective For A Networked World Canadian 4Th Edition by Trites and Boritz Isbn 0132482037 9780132482035
CHAPTER 2
Internet Business Models and Strategies
LEARNING OBJECTIVES
When you complete this chapter you should be able to:
KEY TERMS
asynchronous (p. 36)
banner ad (p. 31)
brokerage site (p. 33)
business model (p. 23)
channel conflict (p. 30)
clickthrough count (p. 31)
internet business model (p. 23)
reverse auction (p. 26)
strategy (p. 23)
TEACHING OVERVIEW
Chapter 2 focuses on three key elements of all ebusinesses: how business strategy can
impact the success of an ebusiness venture, how identifying the core values of an
ebusiness through classification can help define its revenue model, and the necessity to
define steps that help align strategic planning between the corporate and ebusiness goals.
Quick reference to dot com failures such as pets.com and Napster.com clarify how losing
track of basic accounting principles (like revenue – expenses = profit), or infringing on
copyright laws, can lead to business disaster.
particular plan, but in reality strategic planning (when done properly) is an exercise that
can increase flexibility and allow companies to be prepared for change well in advance of
market conditions.
This chapter also introduces students to the numerous types and classifications of internet
business models. By adapting the ebusiness models of Michael Rappa, instuctors are
given a broad base of models to discuss and debate with students. Rappa’s classifications
provide a number of examples—brokerage, advertising, merchant, subscription—but
additional examples can also be discussed since companies often fall into several of the
categories described.
MEDIA GUIDE
Internet Exercises
1. Pure Plays
Advanced Book Exchange (www.abebooks.com)
Many new business models have evolved with the introduction of the Internet.
Review the AbeBooks.com website to gain an understanding of the business.
Questions:
A. What type of ebusiness model has this site adopted?
B. In what countries does the company do business?
C. To what markets does the company appeal?
D. Who are the company’s customers?
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Chapter 2 Internet Business Models and Strategies
Questions:
What combination of ebusiness models has this site adopted? How do the for-profit
and not-for-profit objectives merge?
Site is clearly a merchant model because of the sale of physical products. It also has
elements of the community model because it seeks to foster user participation and
identification with a social-awareness community.
The stylized products are sold from the website with a portion of the revenue being
directed to charitable organizations. Additionally, participants are encouraged to
share their efforts to promote random acts of kindness.
Site takes advantage of social media sites like Facebook and Twitter to increase
awareness and spread awareness.
Site displays a map of the countries of origin of its participants, reinforcing a global
perspective.
What logical partnerships could Three Square Feet pursue that would be consistent
with its mission?
This business is similar in concept to the cancer awareness "think pink" product
marketing or the rubber wristband for a cause concept that was popular in the early
2000s.
The concept has a identifying product logo (stylized number three in a square), a
philanthropic objective (donation of a portion of the revenue), and a social
participation directive (spread local acts of everyday kindness)
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Copyright © 2013 Pearson Canada Inc.
Chapter 2 Internet Business Models and Strategies
4. Subscription Model
Newspapers are struggling with maintaining their long-run viability in the face of new
media channels and changing consumer preferences. Access The New York Times
website at www.nytimes.com to review their business model.
Questions:
website access plus smartphone app ($15 for 4 weeks at time of review)
website access plus tablet app ($20 for 4 weeks at time of review)
website access on all configured devices ($35 for 4 weeks at time of review. Note:
that site is not configured for all devices in the marketplace)
the website has some publicly accessible content available without charge or
subscription
Blog entries and user-generated commentary are website-based and not presented
on the traditional paper-based offering.
Online content allows use of typical online tools (search capability in classifieds).
Weblinks
Expedia
www.expedia.ca
Workopolis
www.workopolis.com
Salesforce
www.salesforce.com
Government On-Line
www.tpsgc-pwgsc.gc.ca/apropos-about/fi-fs/ged-gol-eng.html
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Copyright © 2013 Pearson Canada Inc.
Chapter 2 Internet Business Models and Strategies
Ariba
www.ariba.com
Government of Canada
www.canada.gc.ca
Rogers’ Chocolates
www.rogerschocolates.com
McDonald’s
www.mcdonalds.ca
Canadian Tire
www.canadiantire.ca
Sears
www.sears.ca
Future Shop
www.futureshop.ca
Netflix
www.netflix.com
1-800-FLOWERS.COM
www.1800flowers.com
Grocery Gateway
www.grocerygateway.com
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Copyright © 2013 Pearson Canada Inc.
Chapter 2 Internet Business Models and Strategies
iTunes
www.apple.com/itunes
Kindle
www.amazon.com/kindle
Nike
www.nike.com
Cisco Systems
www.cisco.com
AOL
http://aol.ca
BusinessWeek
www.businessweek.com
Skype
www.skype.com
BizRate.com
www.bizrate.com
Perfect Commerce
www.perfect.com
JDA Software
www.jda.com
Cornerstone OnDemand
www.cornerstoneondemand.com
Grooveshark
www.grooveshark.com
Spotify
www.spotify.com
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Chapter 2 Internet Business Models and Strategies
Affiliates World
www.affiliates-world.com
MyPoints.com
www.mypoints.com
Workopolis
workopolis.com
ChemConnect
www.chemconnect.com
TD Waterhouse WebBroker
https://webbroker.tdwaterhouse.ca
CarsDirect.com
www.carsdirect.com
Expedia
www.expedia.ca
Hotels.ca
www.hotels.ca
Groupon
www.groupon.ca
Guru.com
www.guru.com
PayPal
www.paypal.com
Edmunds.com
www.edmunds.com
OneSpout
http://onespout.com
RoboShopper
www.roboshopper.com
mySimon
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Chapter 2 Internet Business Models and Strategies
www.mysimon.com
Shopbot.ca
www.shopbot.ca
Priceline.com
www.priceline.com
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Chapter 2 Internet Business Models and Strategies
SUGGESTED SOLUTIONS
IN-CHAPTER BOXES
1. What are the main components of Digg’s business model? What are their
strengths and weaknesses?
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Copyright © 2013 Pearson Canada Inc.
Chapter 2 Internet Business Models and Strategies
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Copyright © 2013 Pearson Canada Inc.
Chapter 2 Internet Business Models and Strategies
It will be difficult to retain advertisers if traffic on its site keeps dropping. A small
drop in users can lead to a large drop in advertising revenues if advertisers lose
confidence in Digg’s attractiveness to users.
With Facebook’s “Like” button, it is difficult to see what added value Digg
brings.
1. How do the three business models (download, subscription based streaming, and
advertising supported streaming) described in this case respond to the realities
of purchasing music in the age of the internet?
Model
Subscription (like renting) Permits continuous access to music at much lower cost
since listener doesn’t need to own a copy of the music.
Napster
With many devices to manage, users may prefer
subscription to owning because they can easily switch
between devices such as smartphone, tablet, notebook,
etc.
Advertising supported (free) Similar to subscription, but permits access to music for
free.
Grooveshark
Users prefer to get music for free.
2. What aspects of these business models are likely to be viable, and what do you think
will still need to be done to improve them and keep pace with changes in customer
demand for music, videos, and movies?
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Copyright © 2013 Pearson Canada Inc.
Chapter 2 Internet Business Models and Strategies
Model
What needs to Need access to more Need access to more Need access to more
improve? music and need to music and need to music and need to
track, anticipate and track, anticipate and track, anticipate and
keep up with changing keep up with keep up with
tastes of users to keep changing tastes of changing tastes of
a large enough user users to keep a large users to keep a large
base to earn enough user base to enough user base to
downloading fees. earn subscription attract advertisers.
renewals.
Need contracts with Need to protect
content suppliers to Need to maintain users’ privacy to win
ensure access to speed of streaming their trust and
supply of content that and to keep costs of sharing of personal
will appeal to users. operating down so information with
that subscription fees advertisers.
Need to provide don’t have to
services to users that increase to cover
will encourage them to costs and potentially
pay for downloads lose a portion of the
rather than simple customer base.
subscribe to a
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Copyright © 2013 Pearson Canada Inc.
Chapter 2 Internet Business Models and Strategies
streaming service.
Pros Cons
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Copyright © 2013 Pearson Canada Inc.
Another random document with
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outline straight and declinate to the nostrils, then direct and slightly
concave, the sides sloping and concave at the base, broadly convex
toward the end, the edges soft, with about forty short erect lamellæ
internally on each side, the unguis linear-oblong, suddenly decurved
and directed backwards, its lower part transversely expanded and
serrulate. Nostrils in an oblong depression covered with skin, medial,
rather small, linear oblong, pervious. Lower mandible flattened, a
little recurved, its angle very long and narrow, the laminæ about a
hundred and forty and extremely small, the unguis oblong.
Head rather large, oblong. Eyes of moderate size. Neck short and
thick. Body full, much depressed. Legs short and placed rather far
behind; tibia bare for a short space; tarsus very short, compressed,
with an anterior series of small scutella, an outer short series going
to the fourth toe, the rest reticulated. Hind toe very small, with a free
inferior web; anterior toes very long, slender, the middle toe double
the length of the tarsus, the outer almost as long, the inner
considerably shorter, and having a broad lobed margin; the webs
reticulated. Claws rather small, slender, compressed, slightly arched,
acute.
Plumage dense, blended, on the upper parts very soft; on the fore
part of the head stiffish; on the lower parts with a silky gloss, and
stiff, having the extremities broad, and the barbs strong and pointed.
Wings very short, of moderate breadth, concave, pointed; primaries
tapering, the first longest, obliquely rounded. Tail short, much
graduated, of eighteen stiff, narrow feathers, of which the shaft is
very strong, and runs out in a flattened concave point.
Bill and edges of eyelids greyish-blue. Iris hazel. Feet dull greyish-
blue; webs inclining to dusky; claws greyish-brown. Upper part of the
head and nape deep bluish-black, that colour running to a point
about the middle of the neck; a large white patch on each side of the
head, from the bill to behind the ear, narrowed on the throat. Neck all
round, and all the upper parts, as well as the sides of the rump, rich
glossy brownish-red or chestnut; the lower parts greyish-white,
tinged with brown, and marked with transverse interrupted bands of
dusky. Wing-coverts, quills, and tail-feathers, blackish-brown.
Length to end of tail 14 3/4 inches, to end of wings 12 1/2, to end of
claws 15, to carpal joint 7 3/4; extent of wings 21 1/2; wing from
flexure 6 1/4; tail 3 1/2; bill along the ridge 1 5/8, along the edge of
1/
lower mandible 1 5/8; tarsus 1 1/4; hind toe and claw 4 2/8; inner toe
1 3/4, its claw 1/4; middle toe 2 3/8, its claw 3/8; outer toe 2 3/8, its claw
1/ . Weight 1 3/4 lb. Average measurements of six individuals.
4
The black on the head of the male is sometimes marked with a few
white feathers.
Adult Female in summer. Plate CCCXLIII. Fig. 2.
The plumage presents the same characters as in the male. The bill
is of a darker greyish-blue; iris as in the male; feet darker. The top of
the head, and all the upper parts, are dark reddish-brown, minutely
dotted and undulated with dusky; wings and tail as in the male; lower
parts duller than in the male, but similarly marked; the throat, and a
band from the base of the upper mandible to beneath the eye,
brownish-white.
Male one year old. Plate CCCXLIII. Fig. 3.
Bill, eyes, and feet as in the adult. A similar white patch on the side
of the head; upper part of head and hind neck dull blackish-brown;
throat and sides of the neck greyish-brown; lower part of neck, dull
reddish-brown, waved with dusky; upper parts as in the adult, but of
a duller tint; lower parts greyish-white.
Young in December. Plate CCCXLIII. Fig. 4.
Bill dusky; iris hazel; feet yellowish-green, webs dusky. All the upper
parts dull reddish-brown tinged with grey, and barred with dusky;
wings and tail dark greyish-brown. Cheeks, fore part and sides of
neck, and all the lower parts, dull yellowish-white, undulated with
dusky; as is the rump above; the lower tail-coverts white.
The tongue of a male is 1 inch 8 twelfths long, and of the same
general form as that of the Fuligulæ, but a little more dilated at the
end. The œsophagus is 1/2 inch in diameter until its entrance into the
thorax, when it contracts, and again expands to 6 twelfths, to form
the proventriculus, of which the glandules are oblong, small, and
very numerous, occupying a space of 2 1/4 inches in length. The
stomach is a strong gizzard, of a roundish form, 1 inch 5 twelfths
long, 1 1/2 inch broad; its lateral muscles very large, and about 8
twelfths thick; the epithelium confined to two round spaces 1/2 inch in
diameter, opposite the lateral muscles. The intestine is 5 feet 1 1/2
inch long, its diameter varying from 5 twelfths to 3 1/2 twelfths. The
rectum is 2 inches 10 twelfths long; the cœca 4 inches 2 twelfths
their greatest diameter 2 1/2 twelfths.
The winter plumage differs considerably; the bill, iris, and feet, are as
above. The upper parts are brownish-grey, the head narrowly
streaked with dusky; the rump as in summer; the scapulars plainly
margined with whitish; the quills as in summer. The band over the
eye lighter, the loral space grey; the fore part and sides of the neck
greyish-white, longitudinally streaked with grey, the sides similar, and
with the lower tail-coverts barred with grey, the rest of the lower parts
white.
Length to end of tail in a male 9 inches; extent of wings 16 1/2; wing
from flexure 5 1/4; tail 2 4/12; bill along the ridge 1 6/12, along the edge
of lower mandible 1 7/12; bare part of tibia 1; tarsus 1 7/12; hind toe
1/ 1/ 1/
and claw 4 /12; middle toe 9
2 /12, its claw 2
12 /12.
2
The roof of the mouth is flat, with three rows of papillæ. The tongue
is 1 inch 5 twelfths long, emarginate and papillate at the base, very
slender, concave above, tapering to a point. The œsophagus is 4
inches long, very narrow, its diameter 2 twelfths. The proventriculus
is oblong, 7 twelfths in length, 3 1/2 twelfths in diameter. The stomach
is a strong gizzard of a roundish form, compressed, 8 twelfths long,
7 1/12 twelfths broad; its lateral muscles large, its epithelium very
dense, thick, longitudinally rugous, and of a reddish-brown colour.
The intestine is 12 1/2 inches long, its anterior part 2 3/4 twelfths in
diameter, the hind part 1 1/2 twelfth. The rectum is 1 1/2 inch long; the
cœca 11 twelfths long, 1 twelfth in diameter, obtuse.
The trachea is 3 inches long, slender, its diameter at the upper part
1 3/4 twelfths, gradually diminishing to the lower part, where it is 1
twelfth. The rings, about 110 in number, are slender and unossified,
the two last divided. The bronchi have about 15 half rings. The
contractor muscles are thin, the sterno-tracheal slender; and there is
a pair of inferior laryngeal muscles going to the first bronchial rings.
In another individual, the intestine was 13 1/4 inches long, the rectum
1 1/2 inch, the cœca 1 inch.
The contents of the gizzard in both were fragments of shells, small
black seeds, and much sand and gravel.
AMERICAN WIDGEON.
Anas Americana, Gmel. Syst. Nat. vol. i. p. 526.—Lath. Ind. Ornith. vol. ii. p.
861.—Ch. Bonaparte, Synopsis of Birds of United States, p. 384.
American Widgeon, Anas Americana, Wils. Amer. Ornith. vol. viii. p. 86, pl.
69, fig 4.
Mareca Americana, Stephens, American Widgeon, Richards. and Swains.
Fauna Boreali-Americana, vol. ii. p. 445.
American Widgeon, Nuttall, Manual, vol. ii. p. 389.