Volunteer in Service Directorate Office, CUST

Volunteer Service Placement Report

Start Date:13-FEB-2024 End Date: 27-FEB-2024

Islamabad Expressway, Kahuta، Road Zone-V Sihala, Islamabad

Rana Zohaib Naseem

Khan
BCS203084

Capital University of Science and Technology, Islamabad

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 Table of Contents

Introduction......................................................................................................................................4
Organizational Profile......................................................................................................................5
Services Offered by Capital University of Science and Technology:..........................................5
1. Quality Education:................................................................................................................5
2. Research Opportunities:.......................................................................................................5
3. Career Development:............................................................................................................5
4. Student Support Services:....................................................................................................6
5. Community Engagement:.....................................................................................................6
6. Academic Reputation:..........................................................................................................6
7. Research Output:..................................................................................................................6
8. State-of-the-Art Facilities:....................................................................................................6
9. Global Partnerships:.............................................................................................................6
10. Student Success:.................................................................................................................6
Working of CUST Vis Office:......................................................................................................7
Overview..........................................................................................................................................8
Scope of VIS Activities:..................................................................................................................9
1. Introduction of VIS Program:..................................................................................................9
2. Focus Areas:.............................................................................................................................9
Community Service:.................................................................................................................9
Education and Literacy:............................................................................................................9
Healthcare Initiatives:...............................................................................................................9
Environmental Conservation:.................................................................................................10
Social Outreach:.....................................................................................................................10
Communication Enhancement:..............................................................................................10
Date/Day-wise Activities:..............................................................................................................11
13-02-24/Tuesday.......................................................................................................................11
14-02-24/Wednesday..................................................................................................................11
15-02-24/Thursday.....................................................................................................................11
16-02-24/Friday..........................................................................................................................11
19-02-24/Monday.......................................................................................................................12
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 20-02-24/Tuesday......................................................................................................................12
21-02-24/Wednesday..................................................................................................................12
22-02-24/Thursday.....................................................................................................................12
23-02-24/Friday.........................................................................................................................12
26-02-24/Friday.........................................................................................................................13
Summing Up..................................................................................................................................14
Lessons Learnt...............................................................................................................................15
Recommendations/Suggestions.....................................................................................................16
Views about Organization..............................................................................................................17
Working Pictures............................................................................................................................18
Placement Letters Assigning, Creating What’s group................................................................18
Files Discarding, MOU’s VIS Management..............................................................................19
DSE Report................................................................................................................................20
Feedback Calls...........................................................................................................................21
Field Visit, Shaukat Khanum.....................................................................................................21
Field Visit, Alkhidmat Foundation, Islamabad..........................................................................22
Field Visit, PFFB........................................................................................................................22
Compilation of VIS Data...........................................................................................................23
Attendance Record Form...............................................................................................................26
Evaluation of Placement................................................................................................................27
Evaluation of Volunteer.................................................................................................................29

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Introduction

My name is Rana Zohaib Naseem Khan, with registration number BCS203084, currently
enrolled in the Bachelor of Computer Science program at Capital University of Science
and Technology, Batch No: 203. I firmly believe that engaging in volunteer work should
not merely be a requirement for a degree; rather, it should be pursued with wholehearted
dedication and passion. My life's mission is to achieve success and to contribute to
solving people's problems. Rather than offering monetary assistance, my approach
involves empowering individuals to become self-sufficient.
I intend to dedicate my time to assisting the unemployed, providing literacy education,
and imparting skills that enable them to attain independence. My goal is to support them
in becoming literate and entrepreneurial.
You can reach me at:
Phone: 0332 6994251
Email: zohaibnaseem351@gmail.com

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Organizational Profile

Capital University of Science and Technology (CUST) is a renowned institution known

for its exceptional academic services and commitment to excellence. Established with a
vision to provide quality education and foster innovation, CUST has earned its place
among the highly ranked universities both nationally and internationally. With a diverse
range of programs and state-of-the-art facilities, CUST is dedicated to nurturing talent
and empowering students to become leaders in their respective fields.

Services Offered by Capital University of Science and Technology:

CUST offers a wide array of services aimed at enhancing the academic experience and
facilitating the holistic development of its students. Some of the key services provided by
CUST include:

1. Quality Education:
CUST is committed to delivering high-quality education through its comprehensive
curriculum, experienced faculty, and innovative teaching methods. The university ensures
that students receive a well-rounded education that prepares them for the challenges of
the modern world.

2. Research Opportunities:
CUST encourages research and innovation among its students and faculty members. The
university provides various platforms and resources to support research endeavors,
fostering a culture of inquiry and discovery.

3. Career Development:
CUST offers career development services to help students explore their career options,
acquire relevant skills, and connect with potential employers. The university organizes
career fairs, workshops, and seminars to facilitate networking and job placement
opportunities.

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4. Student Support Services:
CUST provides comprehensive support services to assist students throughout their
academic journey. From academic advising and counseling to accommodation assistance
and extracurricular activities, the university ensures that students receive the support they
need to succeed.

5. Community Engagement:
CUST is actively involved in community engagement initiatives, partnering with local
organizations and stakeholders to address societal challenges and contribute to the
community's well-being.

6. Academic Reputation:
CUST boasts a strong academic reputation, with faculty members who are experts in their
respective fields and a rigorous curriculum that meets international standards.

7. Research Output:
The university's focus on research and innovation has resulted in significant contributions
to various fields, enhancing its reputation both nationally and internationally.

8. State-of-the-Art Facilities:
CUST is equipped with modern facilities and infrastructure, providing students with
access to cutting-edge technology and resources to support their academic and research
endeavors.

9. Global Partnerships:
CUST has established partnerships with renowned universities and institutions around the
world, facilitating exchange programs, collaborative research projects, and international
exposure for its students and faculty.

10. Student Success:

The university's commitment to student success is reflected in its comprehensive support
services, career development programs, and opportunities for experiential learning,
ensuring that graduates are well-prepared for the challenges of the workforce.

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Working of CUST Vis Office:

The CUST Vis Office plays a crucial role in facilitating experiential learning
opportunities for students through its various functions and activities. The office is
responsible for managing the Vis (Volunteer Internship Service) program, which enables
students to gain practical experience and contribute to the community while earning
academic credit.
The Vis Office is involved in a range of activities, including data management,
organizing field visits, issuing placement letters to registered students, and liaising with
corporate partners and organizations. One of the key responsibilities of the Vis Office is
to oversee the allocation of students to partner organizations and ensure a smooth
transition into their internship roles.

Additionally, the Vis Office engages in ongoing communication with partner

organizations to monitor the progress of students, gather feedback, and address any
concerns or issues that may arise during the internship period. This includes conducting
feedback calls to evaluate the students' performance and satisfaction, as well as seeking
recommendations for improvement.
Moreover, the Vis Office maintains active partnerships with various organizations
through Memorandums of Understanding (MOUs), which outline the terms and
responsibilities of both parties. These partnerships enable students to gain valuable
hands-on experience in their chosen field while providing organizations with skilled and
motivated interns.

In summary, the CUST Vis Office plays a vital role in coordinating internship
opportunities for students, fostering partnerships with organizations, and ensuring the
successful implementation of the Vis program. Through its efforts, the Vis Office
contributes to the holistic development of students and strengthens the university's ties
with the broader community.

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Overview

Before starting my Volunteer Internship Service (VIS) at the Vis Office of Capital
University of Science and Technology, I had some apprehensions about the type of work I
would be assigned. However, I approached the opportunity with an open mind and a
willingness to learn. Despite any initial hesitations, I embraced every task assigned to me,
demonstrating my full potential and capabilities. I realized that by stepping out of my
comfort zone, I could acquire new skills and experiences that would contribute to my
personal and professional growth. Throughout my time in the VIS program, I tackled
challenges head-on, utilizing problem-solving skills and dedication to excel in my
responsibilities. Overall, my experience with VIS not only dispelled my initial doubts but
also instilled in me a sense of confidence and resilience, affirming the value of embracing
opportunities with determination and enthusiasm.

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Scope of VIS Activities:

1. Introduction of VIS Program:

The Volunteer Internship Service (VIS) program at Capital University of Science and
Technology (CUST) is a core component of the degree requirements,(but students must
have to take it as volunteer means do it with full potential and passion) focusing on
engaging students in voluntary work to address societal needs. Unlike traditional
internships, VIS involves students dedicating their time and skills to serve communities
and organizations without financial compensation. The program aims to foster a spirit of
altruism, social responsibility, and community engagement among students while
bridging communication gaps and addressing pressing social issues.

2. Focus Areas:

The VIS program at CUST emphasizes volunteer work in various focus areas, all aimed
at contributing to the welfare of society and reducing communication gaps. Some key
focus areas include:

Community Service: Students participate in volunteer projects aimed at serving

marginalized communities, such as assisting in disaster relief efforts, organizing
community clean-up drives, or providing support to underprivileged individuals.

Education and Literacy: Students engage in activities geared towards promoting

education and literacy, such as tutoring children from low-income backgrounds,
conducting literacy workshops, or assisting in adult education programs.

Healthcare Initiatives: Students contribute to healthcare initiatives by volunteering at

local clinics, participating in health awareness campaigns, or providing support to
individuals with medical needs.

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Environmental Conservation: Students play a role in environmental conservation
efforts, including tree planting initiatives, recycling campaigns, or raising awareness
about sustainable living practices.

Social Outreach: Students engage in outreach programs aimed at addressing social

issues such as poverty, homelessness, and inequality, through activities like distributing
food to the homeless, organizing clothing drives, or advocating for social justice causes.

Communication Enhancement: Additionally, the VIS program emphasizes reducing

communication gaps within communities by facilitating dialogue, organizing cultural
exchange events, or providing translation services to non-native speakers.

By participating in the VIS program, students not only fulfill their degree requirements
but also develop essential skills such as teamwork, communication, and leadership while
making a positive impact on society. The program serves as a platform for students to
apply their academic knowledge in practical settings, fostering personal growth and a
deeper understanding of community needs. Ultimately, the VIS program at CUST
embodies the university's commitment to producing socially responsible graduates who
are equipped to address the challenges facing society.

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Date/Day-wise Activities:

13-02-24/Tuesday
On the first day of the VIS program, I, Rana Zohaib Naseem, assisted in the assignment
of placement letters to students interested in participating in the program for the current
session. This involved compiling a list of students and collaborating with the VIS
manager to allocate them to their preferred organizations. For instance, I curated a list of
ten students for placement at Alhijra organization based on their proximity and student
preferences. Additionally, I facilitated communication by creating a WhatsApp group for
students placed at the 'Redo' organization.

14-02-24/Wednesday
The following day, I focused on compiling data for the VIS Report, which offers a
comprehensive analysis of the program's operations. This entailed tracking the number of
registered students, attendance at orientation sessions, and distribution of placement
letters. I also updated records to incorporate newly attending students into the database
for accurate reporting.

15-02-24/Thursday
I dedicated this day to compiling a detailed report on the activities and initiatives
undertaken by the VIS Directorate at Capital University of Science and Technology. This
involved consolidating reports from various events and initiatives conducted by the
university from January 2023 to December 2023, providing a comprehensive overview of
VIS activities.

16-02-24/Friday
On this day, I compiled a report focusing specifically on the activities and initiatives
related to environmental sustainability under the VIS Directorate. This report
encompassed events and initiatives undertaken by the university from January 2023 to
December 2023. Additionally, I attended a meeting chaired by Mr. Naemullah and Mr.
Naeem Saud, where we discussed strategies to enhance the VIS program, emphasizing
the importance of student involvement and dedication. I also documented the minutes of
the meeting for future reference.

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19-02-24/Monday
I spent the fifth day of the VIS program making feedback calls to students who were not
attending their assigned organizations. Gathering feedback, addressing concerns, and
providing guidance were the primary objectives of these calls. Additionally, I organized
and stored files deemed unnecessary or irrelevant in the VIS office, ensuring an organized
workspace for future activities.

20-02-24/Tuesday
This day involved assisting Mr. Naeem Saud in evaluating students' progress reports for
grading purposes. I reviewed completed reports, calculated completion percentages, and
coordinated with students to ensure all requirements were met. Furthermore, I received
reports from students who had completed their VIS and verified their compliance before
issuing acknowledgment slips.

21-02-24/Wednesday
Under the guidance of the VIS director, we conducted field visits to three organizations:
Pakistan Fighting for Blindness (PFFB), Shaukat Khanum, and Alkhidmat Foundation
Islamabad. During these visits, we conducted question sessions to understand the
organizations' motivations, goals, volunteer progress, and gathered recommendations and
feedback.

22-02-24/Thursday
Following the organization visits, I compiled detailed reports documenting the question
sessions and the responses provided by each organization, including PFFB, Shaukat
Khanum, and Alkhidmat Foundation.

23-02-24/Friday
This day was dedicated to compiling semester records, including the number of registered
VIS students, distribution of placement letters, and departmental breakdown.
Additionally, I compiled records for the Islamic Studies department.

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26-02-24/Friday
On this day, I created a comprehensive PDF detailing the demographic view of
organizations affiliated with the VIS program. This demographic view assists VIS office
managers in identifying areas where additional organization affiliations may be beneficial
based on student requirements.

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Summing Up

Throughout my tenure within the Volunteer Internship Service (VIS) program at Capital
University of Science and Technology (CUST), I engaged in a diverse range of activities
aimed at facilitating student involvement and enhancing the program's efficacy. Starting
with assisting in the assignment of placement letters and coordinating communication
among students, I progressed to tasks such as preparing comprehensive reports on VIS
activities and participating in field visits to various organizations. Additionally, I
contributed to the evaluation of student progress and facilitated feedback sessions to
guide their involvement effectively.
Through diligent record-keeping, file management, and active participation in meetings
aimed at program improvement, I demonstrated a commitment to the program's success
and the holistic development of its participants. My efforts throughout these activities
underscored the importance of effective communication, attention to detail, and a
proactive approach in ensuring the smooth functioning of the VIS program at CUST.

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Lessons Learnt

Through my involvement in the Volunteer Internship Service (VIS) activities at Capital

University of Science and Technology (CUST), I gleaned valuable lessons that have
profoundly impacted my personal and professional growth. Firstly, I learned the
significance of stepping out of my comfort zone and embracing new challenges with an
open mind. Initially hesitant about the tasks assigned, I realized that by approaching them
with enthusiasm and determination, I could expand my capabilities and acquire new
skills.
Moreover, engaging in community service and volunteering taught me the importance of
empathy and compassion towards others' needs. Witnessing the positive impact of our
efforts on individuals and communities reaffirmed my belief in the power of collective
action and social responsibility. Additionally, my involvement in organizing and
facilitating various activities honed my organizational and leadership skills, highlighting
the importance of effective communication and teamwork in achieving shared goals.
Furthermore, participating in meetings and discussions aimed at program improvement
exposed me to diverse perspectives and enhanced my ability to adapt to changing
circumstances and collaborate effectively with others. Overall, my experience with VIS
activities instilled in me a sense of purpose and a deeper understanding of the value of
service and community engagement in fostering personal development and making a
positive difference in the world.

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Recommendations/Suggestions

Implementing a robust communication system to streamline coordination, conducting

comprehensive orientation sessions to prepare participants adequately, establishing
regular feedback mechanisms for continuous improvement, diversifying placement
opportunities to cater to various interests, Reward based volunteer service, offering
professional development workshops for skill enhancement, implementing a monitoring
and evaluation framework to track progress, and launching promotion and awareness
campaigns to increase program visibility are some key recommendations to enhance the
effectiveness of the Volunteer Service (VIS) program at Capital University of Science and
Technology.

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Views about Organization
Throughout my involvement with the VIS Directorate at Capital University of Science
and Technology, I've been consistently impressed by the organization's unwavering
dedication to fostering meaningful engagement and experiential learning opportunities
for students. Under the visionary leadership of the VIS Director, the Directorate has
created a supportive and empowering environment where students can thrive and
contribute positively to society. The Director's guidance and mentorship have been
instrumental in shaping my journey within the VIS program, instilling in me a strong
sense of purpose and dedication to community service.

Moreover, the Directorate's commitment to continuous improvement and innovation has

ensured that the VIS program remains relevant and impactful, adapting to the evolving
needs of students and the community. Overall, my experience with the VIS Directorate
has been incredibly rewarding, and I am grateful for the opportunity to be a part of such a
dynamic and forward-thinking organization.

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Working Pictures

Placement Letters Assigning, Creating What’s group

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Files Discarding, MOU’s VIS Management

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DSE Report

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Feedback Calls

Field Visit, Shaukat Khanum

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Field Visit, Alkhidmat Foundation, Islamabad

Field Visit, PFFB

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Compilation of VIS Data

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Demographic Organizational View

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