Merchant/user Agreement

The User Online Registration Form, User E-Sign Consent, User

Term and Conditions along with our Privacy Policy and Chargeback
Policy (collectively this "Agreement") forms the terms and
conditions of use of our services ("Services"). This Agreement is a
legal document between the User (as defined below) and Stefront
Technologies Private Limited ("PAYGRT", "we", "our" or “us" or
“company”) governing the Users' relationship with PAYGRT. (The
terms "User(s)"/"you"/ "your" shall hereinafter refer to the
“distributor” or “merchant” or “user” as the case maybe).

IMPORTANT

This is an important document which you must consider carefully

when choosing whether to use PAYGRT Services at any time. Please
read the terms of this Agreement (along with Links to this
Agreement) carefully before agreeing to it. This Agreement also
highlights certain risks on using the PAYGRT Services together
with guidance on how online payments through PAYGRT can be
facilitated.

You are solely responsible for understanding and complying with

any and all laws, rules and regulations of your specific jurisdiction
that may be applicable to you in connection with your business
and your use of the PAYGRT Services.

BY CLICKING THE ACCEPTANCE BUTTON OR ACCESSING,

USING OR INSTALLING ANY PART OF THE SERVICE, THE USER
EXPRESSLY AGREES TO AND CONSENTS TO BEING
IRREVOCABLY BOUND BY THIS AGREEMENT AND ALL OF THE
TERMS SET OUT HEREIN. IF THE USER DOES NOT AGREE TO
ALL OF THE TERMS OF THIS AGREEMENT, THE BUTTON
INDICATING NON-ACCEPTANCE MUST BE SELECTED. PAYGRT
WILL PROMPTLY CANCEL THE ASSOCIATION AND THE USER
MAY NOT ACCESS, USE OR INSTALL ANY PART OF THE
SERVICE.

PAYGRT SHALL HAVE DEEMED TO HAVE ACCEPTED THIS

AGREEMENT AND THE CONTRACT SHALL ONLY BE
CONSIDERED TO BE DULY EXECUTED, VALID AND BINDING
AFTER THE RECEIPT OF THE USER INFORMATION FROM THE
USER, DUE VERIFICATION OF THE SAME BY PAYGRT AND A
VERIFICATION OF THE CONTRACT BEING SENT BY PAYGRT TO
THE USER AS MORE SPECIFICALLY STATED BELOW.

THE CONTRACT SHALL BE DEEMED TO HAVE BEEN RECEIVED,

ACCEPTED AND FORMED AT PAYGRT'S REGISTERED OFFICE,
AT 203, Pearl Best Height-1, NSP, Pitampura, Delhi-110034 ,
INDIA.

Web Application User Terms and Conditions

This document is an electronic record in terms of Information

Technology Act, 2000 and rules thereunder as applicable and the
amended provisions pertaining to electronic records in various
statutes as amended by the Information Technology Act, 2000.
This electronic record is generated by a computer system and does
not require any physical or digital signatures.

This document is published in accordance with the provisions of

Rule 3 (1) of the Information Technology (Intermediaries guidelines)
Rules, 2011 that require publishing the rules and regulations,
privacy policy and Terms of Use for access or usage of a computer
resource.

These terms and conditions (“Agreement” or “Terms and

Conditions”) set forth the terms and conditions that apply to your
access and use of www.PAYGRT.com and PAYGRT mobile
Application (hereinafter collectively referred to as “Sites”) as owned
and operated by Stefront Technologies Private Limited (“Stefront" or
“PAYGRT,” “we,” “our” or “us”) and/or our affiliates and payment
facilitation services including Bill Payment Services provided by us
(hereinafter collectively referred to as “Services”).

The term Sites will also include all pages that are sub-domains or
are associated or within each Site and all devices, applications,
features, content, technologies, functionalities and other services
including updates and new releases that PAYGRT operates or
offers, from time to time, through such Sites.

THIS IS AN IMPORTANT DOCUMENT WHICH YOU MUST

CONSIDER CAREFULLY WHEN CHOOSING WHETHER TO USE
THE SERVICES AT ANY TIME. PLEASE READ THE TERMS OF
THIS AGREEMENT CAREFULLY BEFORE AGREEING TO IT.

BY CHECK-MARKING ACCEPTANCE OR ACCESSING, USING OR

INSTALLING ANY PART OF THE SERVICES, YOU EXPRESSLY
AGREE TO AND CONSENT TO BEING LEGALLY AND
IRREVOCABLY BOUND BY THIS AGREEMENT AND ALL OF THE
TERMS SET OUT HEREIN. IF YOU DO NOT AGREE TO THIS
AGREEMENT, THEN YOU SHALL NOT USE THE SERVICES,
PAYGRT WILL PROMPTLY CANCEL THE ASSOCIATION AND YOU
SHOULD NOT ACCESS, USE OR INSTALL ALL OR ANY PART OF
SERVICES.

THE CONTRACT SHALL BE DEEMED TO HAVE BEEN RECEIVED,

ACCEPTED AND FORMED AT PAYGRT'S REGISTERED OFFICE,
AT 203, Pearl Best Height-1, NSP, Pitampura, Delhi-110034 ,
INDIA.

1. REGISTRATION FOR SERVICES

You must register with us and open a PAYGRT account (“PAYGRT

Account”) in order to use the Services. We allow both individuals
and Legal Entities to register with PAYGRT. You agree to:
(a) provide only current, accurate and complete information about
yourself in the course of registering to use the Services (such
information being the "Registration Information"); and
(b) maintain and promptly update the Registration Information, as
necessary, to keep it true, accurate, current and complete at all
times. If you provide any information that is untrue, inaccurate,
not current or incomplete, or we have grounds to suspect that such
information is untrue, inaccurate, not current or incomplete, we
may suspend or terminate your account and refuse any and all
current or future use of the Services (or any portion thereof) and
you will not have any cause of action against us for such
suspension or termination of your account.

You represent that you are the legal owner of, and that you are
authorized to provide us with, all Registration Information, account
information and other information necessary to facilitate your use
of the Services.

For registration of your business as individual or as a business

entity, you are permitted to apply and enroll only if you represent a
legitimate business and have the authority to enter into these
Terms and Condition on behalf of the business. You represent and
warrant that you are duly authorized by the business entity to
accept this Agreement and have the authority to bind such
business entity to the terms and conditions given in this
Agreement. Further, you represent and warrant that the business
entity will continue its acceptance through the then authorized
signatories, the terms of this Agreement as may be modified from
time to time as long as such business entity continues using the
Services.

You further represent and warrant that the business entity has all
the requisite consents, approvals, certificates, agreements,
registrations and licenses in accordance with the laws, regulations,
rules and guidelines in force in India from time to time.

2. ELIGIBILITY REQUIREMENT FOR OPENING A PAYGRT

ACCOUNT

By creating/opening a PAYGRT Account, you represent and

confirm that
(a) you are 18 (eighteen) years of age or older;
(b) are not 'incompetent to contract' within the meaning of the
Indian Contract Act, 1972; and
(c) are entering into and performing this Agreement, as per
applicable law.

(d) your not involved in any criminal matter and/or no

investigation/trail is pending against you in India.

(e) Your account is subject to documents and identity verification

by the company after submission of relevant documents such as ID
proof, Address proof, Business registration certificate(if applicable),
PAN card (For tax deduction purpose) and online execution of this
agreement.

You further represent and confirm that you are not a person
debarred from using the PAYGRT Sites and/or receiving the
Services under the laws of India or other applicable laws.

Your right to access and use the Sites and the Services is personal
to you and is not transferable by you to any other person or entity.
You are only entitled to access and use the Sites and Services for
lawful purposes.

3. USER NAME AND PASSWORD

As part of the PAYGRT registration process, you will create a

username and password for your PAYGRT Account. You must
choose a reasonably descriptive username that clearly identifies
you or your business. In addition, your password should not
contain any details about you that is easily available or identifiable.
You are responsible for maintaining the confidentiality of the
password and the PAYGRT Account. For security purposes, we
recommended that you memorize your password and do not write
it down. You agree not to disclose these credentials to any third
party. Any person to whom you give your password will have full
access to your payment information, and you assume all risk of
loss resulting from any such access. All information and
instructions received from your PAYGRT Account will be deemed to
have been authorized by you and the recipients of this information
shall rely on its authenticity based on the use of your password.
You will be responsible for all actions taken by anyone accessing
the Services using your username and password.

In the event of any dispute between two or more parties as to

ownership of a particular PAYGRT Account, you agree that PAYGRT
will be the sole arbiter of such dispute. PAYGRT's decision (which
may include termination or suspension of any account subject to
dispute) will be final and binding on all parties.

4. VERIFICATIONS OF INFORMATION

We may share some or all of the information you provide with the
Payment System Providers, Card Associations, issuing banks,
Nodal Banks, Merchants/ Billers (defined hereinafter) and other
statutory, regulatory and governmental authorities. By accepting
these Terms and Conditions, you authorize PAYGRT to request for
supplemental documentation at any time (before or after your
PAYGRT Account has been activated), in order to verify your
identity, the accuracy of the information provided. If we cannot
verify that this information is accurate and complete, we may deny
your use of the Services, or close your PAYGRT Account at any
time. At any time, PAYGRT and/or the Payment System Providers
may conclude that you will not be permitted to use the Services.

5. OUR RELATIONSHIP WITH YOU

We provide online payment facilitation services. Through the

PAYGRT aggregate payment gateway services, we facilitate you in
making payments to our registered merchants/sellers
(“Merchants”) for purchase of goods and services or to our
registered billers (“Billers”) for paying your bill using your debit
card, credit card, net banking and any other acceptable modes of
payment mechanism provided by us and also hassle free transfer of
money to third parties at your request. These transactions are
between the Merchants/Billers/third parties and you. We are only
acting as an intermediary. We facilitate the collection of payments
from you and facilitate the settlement of such payments to the
respective biller or merchant or entity. We are not involved in the
clearing or payment of the transaction. In order to serve in this
role, we have entered into agreements with various Nodal Banks,
Payment System Providers, as defined under the Payment and
Settlement Systems Act, 2007, Card Associations and other
payment processing system providers, to enable use of internet
payment gateways developed by/for them in order for them to
effect payments between you and the Merchants/Billers and
provide clearing, payment and settlement services with respect to
your transaction. It is to be clarified that the payment instructions
are authenticated, authorized and processed by the Card
Associations and your issuing bank through the Payment System
Provider’s payment gateway and we does not have any role in the
same.

In addition, we provide value added services such as bill

presentment, bill reminders, and dashboard for transparency of
transactions, loyalty points and discounts etc.
As a part of the Service offerings, we also provide a cobranded e-
wallet by the name of PAYGRT wallet issued by Paytm Payments
Bank Limited (“e-Wallet”). This e-Wallet is a semi-closed pre-paid
instrument which is issued by Paytm Payments Bank Limited and
marketed and distributed by PAYGRT on the Sites. This e-Wallet
may only be used on the PAYGRT Site to make payments for goods
and services purchased from registered merchants or make bill
payments to registered billers or for transfer of funds from one
walletholder's e-Wallet to another walletholder's e-Wallet or for any
such other reasons as mutually agreed from time to time. If you
avail the Services of the e-Wallet, you agree and accept the terms
and conditions provided by us.

Use of our Services may be available through a compatible mobile

device or other device, Internet and/or network access and may
require software. You agree that you are solely responsible for
these requirements, including any applicable changes, updates and
fees as well as the terms of your agreement with your mobile device
and telecommunications provider.
PAYGRT MAKES NO WARRANTIES OR REPRESENTATIONS OF
ANY KIND, EXPRESS, STATUTORY OR IMPLIED AS TO:
(i) THE AVAILABILITY OF TELECOMMUNICATION SERVICES
FROM YOUR PROVIDER AND ACCESS TO THE SERVICES AT ANY
TIME OR FROM ANY LOCATION;
(ii) ANY LOSS, DAMAGE, OR OTHER SECURITY INTRUSION OF
THE TELECOMMUNICATION SERVICES; AND
(iii) ANY DISCLOSURE OF INFORMATION TO THIRD PARTIES OR
FAILURE TO TRANSMIT ANY DATA, COMMUNICATIONS OR
SETTINGS CONNECTED WITH THE SERVICES.

6. RIGHTS YOU GRANT TO US

By submitting information, data, passwords, user names, other

log-in information, materials and other content to us, you are
granting us the right to use that for the purpose of providing the
Services. We may use and store the content in accordance with this
Agreement and our Privacy Statement, without any obligation by
us to pay any fees or be subject to any restrictions or limitations.
By using the Services, you expressly authorize PAYGRT to access
your account information and payment information and submit the
same further for processing your payments to any party to whom it
is required to be submitted for the purpose of providing you
Services. We shall be acting as an intermediary, while providing
you payment facilitation services. You agree that our role is limited
to facilitating your payment instructions and providing other
values added services.

7. YOUR OBLIGATION TOWARDS PAYMENT SYSTEM PROVIDERS

AND CARD ASSOCIATIONS

As you will be using the services of Payment System Providers and

Card Associations to process your payment instructions, you
consent and agree to comply with the rules, guidelines, directions,
instructions, requests, etc. (“Guidelines”) made by the Payment
System Providers and Card Associations from time to time.
Notwithstanding our assistance in understanding the Payment
System Providers and Card Association Guidelines, you expressly
acknowledge and agree that you are assuming the risk of
compliance with all applicable Guidelines. You further acknowledge
that the Payment System Providers, Card Associations and your
issuing bank may also put limitations and restrictions on you, at
its sole discretion. You are responsible for keeping yourself up -to-
date and compliant with all such Guidelines. In addition, the
Payment System Providers and Card Associations have the right to
reject payments made by you for any reason whatsoever. If you fail
to comply with your obligations towards the Payment System
Providers, we may suspend or terminate your PAYGRT Account.
8. REJECTION OF AUTHENTICATION AND AUTHORIZATION

You understand that the Payment System Providers and/or Card

Association and/or your issuing bank may reject authentication
and/or authorization of transaction placed by you for any reason
including but not limited to insufficient funds, incorrect
authentication details provided, expired card/bank account, risk
management, suspicion of fraudulent, illegal or doubtful
transactions, selling of banned items, use of compromised cards or
bank account numbers, use of banned/blacklisted cards or bank
account numbers, use of suspicious API or in accordance with the
RBI, Acquiring Banks, Issuing Institution and/or Card Association
rules, guidelines, regulations, etc. and any other laws, rules,
regulations, guidelines in force in India.

You further acknowledge that as a security measure we and/or the

Payment System Providers may at our sole discretion, permanently
or temporarily, block any card number, account numbers, group of
cards or transactions from any specific blocked or blacklisted cards
/, accounts, specific, group of IP addresses, devices, geographic
locations and / or any such risk mitigation measures it wishes to
undertake.

As a risk management tool, we and/or the Payment System

Providers reserve the right to limit or restrict transaction size,
amount and/or monthly volume at any time. We will consider a
variety of factors in making a decision and such determination will
be at our sole discretion.

9. TRANSACTION CONFIRMATION AND ACCOUNT HISTORY

When your payment instructions are successfully processed with

respect to a transaction, we will update your PAYGRT Account
activity and provide you with a transaction confirmation. This
confirmation will serve as your receipt. You acknowledges that we
will only release the transaction confirmation upon receiving
confirmation with respect to the authentication, authorization and
processing of such Transaction (your bank account or debit or
credit card being debited or charged) from the Payment System
Provider ("Transaction Confirmation").We will not be responsible for
any transactions that have not been confirmed to us by the
Payment System Providers.

The summary of your transaction history is available on your

PAYGRT Account dashboard. Except as required by law, you are
solely responsible for

(a) compiling and retaining permanent records of all transactions

and other data and
(b) reconciling all transaction information that is associated with
your PAYGRT Account. If you believe that there is an error or
unauthorized Transaction activity that is associated with your
PAYGRT Account, you agree to contact us at support@paygrt.com
immediately not later than 5 (five) days.

10. RISK MONITORING; UNUSUAL OR SUSPICIOUS

TRANSACTIONS

In an effort to manage our risk, we may monitor your transactions

and processing activity for high-risk practices or for fraudulent
transactions. We may also engage third-party service providers to
assist in these efforts and other elements of the Service. If we
believe there is suspicious or unusual activity, we may temporarily
or permanently suspend your access to the Service. Suspicious or
unusual activity includes, but is not limited to changes in your
average transaction amount or processing pattern or use of
different payment accounts.

11. ADDITIONAL CLAUSES FOR BILL PAYMENT SERVICES

• Description and Fees of Bill Payment Service: We provide you
with bill payment services that enables you to make
payments (“Bill Payment Services”) to Billers. To be eligible to
use the Bill Payment Services, you will need to provide us
with your account information with Billers you choose (such
as customer account number/ consumer identification
number/code) and any information necessary for us to
access your accounts with such Billers ("Bill Payment
Account Information"). By using the Bill Payment Services,
you expressly authorize us to store, use and access the Bill
Payment Account Information, on your behalf for the
purpose of providing Bill Payment Services to you. You may
access information about your bill payment requests by
logging into your PAYGRT Account.

• Accuracy of Information: You understand and acknowledge

that you are responsible for the accuracy of the information
you provide about each payment request made by you,
including the Bill Payment Account Information, telephone
number, the amount of the transaction, etc.

• Scheduling your payments: Payment posting times will vary

depending upon the Biller you select and actual posting of
payments and may take between 48 to 72 hours from the
time the payment is made by you. When we receive a
payment instruction, you authorize us to send instruction to
the Payment System Provider’s to debit your card/ bank
account/prepaid account/card and remit payments to Billers
on your behalf. However, since we have no control over when
a Biller will actually process your payment after receipt, we
are not responsible if a Biller credits a payment at a later
date or denies acceptance of your payment. Further, if your
payment due date falls on a weekend or holiday, you must
submit the payment sufficiently in advance to include time
 for processing of the payment. It is solely your responsibility
to submit payments so they arrive by the Biller’s due date.
Payments are subject to the policies and procedures of
Billers. We are not liable (including for any penalties or late
charges) for late or delayed posting of payments against your
billing account either due to processing delays by the Biller
or otherwise. You are responsible for paying any and all late
charges and penalties imposed by a Biller.

• Payment history: We do not send periodic statements

showing your bill payment history. You may access
information about your bill payment requests through your
PAYGRT Account. You should also confirm your bill payment
requests against any statements or payment records
provided by the Biller and your payment source.

12. 'ONE TAP' FEATURE

By availing the complete 'One Tap' feature, you will be able to

process your payment requests made using your debit or credit
card stored with us by simply selecting the faster checkout saved
card and clicking the “Make Payment” or “Pay Now” button.

One Tap feature may be divided in two parts:

Faster Checkout option: When you enter your debit card/debit
card details for the first time while making a payment, we will
provide you an option to save such card details for faster checkout.
If you select the ‘store card’ option (now called ‘faster checkout’
option), you understand and agree that we will save your card
details in a manner compliant with our PCI DSS certification.

The next time you make a payment using the Services, you will not
be required to enter your saved card details. You can simply click
on the saved card, while making a payment request and your
payment instructions will be sent to the Payment System Providers
for authentication, authorization and processing.

While the faster checkout option is available on all PAYGRT Sites,

the second part ‘auto-read OTP’ option is currently only available
on your mobile application.

Auto-Read of One Time Password (“OTP”)

OTP is a one-time password, which is provided by your issuing

bank in order to carry out the second factor authentication of your
debit/credit card. If you register for our ‘One Tap’ feature, you
understand that we will be able to retrieve your OTP from the
message received on your mobile and populate and submit the OTP
on the issuer’s page for second factor authentication of your
debit/credit card.

In order to avail the entire ‘One Tap’ feature, you may go to the
settings page of your PAYGRT Account and activate the same.

You understand that you have agreed to select the ‘One Tap’
feature in whole or in part at your own risk and for your
convenience. You agree that we are only acting as your technology
intermediary and eliminating the need for you to manually enter
your card details or OTP. All information and instructions received
from your PAYGRT Account will be deemed to have been authorized
by you and we shall not be liable for any unauthorized use of your
PAYGRT Account or any unauthorized transactions made using the
whole or any part of the ‘One Tap feature’.

It is to be clarified that the ‘One Tap’ feature doesn’t avoid the two-
factor authentication system, it only provides a technology platform
which eliminates the need of manual typing of card details and
OTP by you. We emphasize that we are not involved in the
authentication, authorization and processing of you payment
request and only facilitate you in sending such payment
instruction to the Payment System Provider.

In the event that your device (mobile, tablet, laptop, etc.) is

stolen/lost or your suspect any unauthorized use of your PAYGRT
Account, please ensure you go to the settings page of your PAYGRT
Account and de-activate the ‘One Tap’ feature immediately. You
should also inform us of the same after de-activation at
support@paygrt.com.

For further instructions on how you can protect yourself from any
misuse or unauthorized use of your PAYGRT Account and the ‘One
Tap’ feature, please carefully read the entire Terms and Conditions
provided herein with special emphasis on clause 13 below.

13. SECURITY PROCEDURES

Unauthorized access to your financial information: To help prevent

unauthorized access to your personal financial information, You
agree to:

(a) maintain the security of your account by not sharing your

password with others and restricting access to your account on
your computer or mobile or other device;
(b) ensure that you logout from your PAYGRT Account each and
every time you use it;
(c) ensure that you have a lock such as a pattern lock, password
protection, etc. on your device and not leave your computer or
mobile or other device unattended or unlocked; and
(d) take responsibility for all activities that occur under your
PAYGRT Account and accept all risks of unauthorized access. If
you believe your password or devices has been lost or stolen, or if
you suspect any fraudulent activity, please immediately de-activate
the ‘One Tap’ feature as detailed above and report this to us
immediately at support@paygrt.com.
You are solely responsible for any unauthorized access to your
personal or financial information that result from your failure to
properly follow the Security Procedure detailed in these Terms and
Conditions. PAYGRT will not be liable for any loss, damage or other
liability arising from your failure to comply with the terms and
conditions herein or from any unauthorized access to or use of
your PAYGRT Account. We will also have no liability and you agree
to assume all risk of loss that arises out of or relates to any loss or
theft of your device or any information contained within any device.

Risks: The use of a device such as mobiles, tablets and laptops

involves risks as also does the usage of internet. For example,
sensitive personal information or financial data that is transmitted
from or to a device or internet may be intercepted and used by
third parties without your knowledge. Viruses, spyware and other
“malicious code” can also be downloaded to your devices without
your knowledge. By using a device and internet to access the Sites,
you assume all of those risks and agree that we will have no
liability whatsoever to you for any loss or theft (including identity
theft) occurring as a result of such risks.

PCI DSS AND ISO Certification: We provide Payment Card Industry

(PCI) Data Security Standard (DSS) certified Level 1 and ISO 27001
certificated services. We have implemented technical and
organizational measures designed to secure your personal
information from accidental loss and from unauthorized access,
use, alteration or disclosure. However, we cannot guarantee that
unauthorized third parties will never be able to defeat those
measures or use your personal information for improper purposes.
You acknowledge that you provide your personal information at
your own risk.

Encryption: Data transferred via the Sites is encrypted in an effort

to provide transmission security. Notwithstanding our efforts to
ensure that the Sites are secure, you acknowledge that mobile
transmissions and the Internet are inherently insecure and that all
data transfers, occur openly and potentially can be monitored and
read by others. We cannot and do not warrant that all data
transfers utilizing our Sites will not be monitored or read by others.

Additional Security Procedures: We may from time to time use

reasonable additional or alternative procedures to ensure the
security and confidentiality of your payment transactions through
our Sites. At all times you agree to comply with all security
procedures we may impose in connection with your use of the
Sites. You agree that all security procedures we use are
commercially reasonable, and to the extent allowed by law, you
assume all risk of loss for unauthorized transactions where we
have followed our then-current security procedures.

Duty of Reasonable Care: We will exercise good faith and

reasonable care in processing your transactions in accordance with
these Terms and Conditions. You will similarly exercise good faith
and reasonable care in:-
(i) using the Sites,
(ii) observing and maintaining security procedures,>
(iii) communicating with us, and>
(iv) In reviewing your transaction records for any errors or
discrepancies.

Dropped calls, lost signals: If the internet connection to your device

is interrupted or disconnected at any time before signing off, you
must confirm that your payment requests have been received by
us. We are not responsible for disconnections or interruptions in
service or for failing to complete any payment request that we have
not received as a result of any disconnection or interruption of the
internet connection on your device.
Compatibility: The protocol that we use may be different from that
used by your device or internet carrier. We make no
representations or warranties that your device or any carrier will be
compatible with our system requirements or otherwise allow you to
make payment requests using the Sites.

14. BANK ACCOUNT VERIFICATION

You hereby agree that at the time of creation of your paygrt

account, your bank account details shall be verified. You hereby
agree that money transfer shall only be accepted from a verified
bank account associated with your account and no third party
money is accepted on your behalf. By creating the account your
undertake not to carry our any third party inward transaction(s).

You understand that once you use the create a paygrt account, you
are sole responsible for any transaction conducted from you
account and you may not be able to return or restore any
transaction conducted by you. All the services are provided on an
“as is” basis and any transaction is at your sole risk.

15. DISCLAIMER REGARDING SELLERS, SELLER'S PRODUCTS

AND RELATED THIRD PARTIES

All obligations with respect to the delivery of goods and services

and/or acknowledgement of payment will be solely that of the
Merchant/Biller and not of PAYGRT. Notwithstanding the dispute
resolution assistance provided by PAYGRT, all disputes regarding
quality, merchantability, non-delivery, and delay in delivery or
otherwise will be directly between you and the Merchant/Biller
without making us and/or the Payment System Providers, a party
to such disputes.

We make no representations or guarantees regarding

Merchants/Billers utilizing our Services. Use of our Services in no
way represents any endorsement by us of a Merchants/Billers
existence, legitimacy/legality, ability, policies, practices, beliefs as
well as the Merchants/Billers goods and services or reliability. The
Merchant alone will be responsible to you and we will not have any
responsibility or liability towards you in this respect.

The relationship between us and the Merchants/Billers is on

principal-to-principal basis. We have no connection or interest of
whatsoever nature in the business of the Merchants/Billers or the
goods/services offered / marketed by the Merchant/Biller. We do
not in any manner take part in their business, directly or indirectly
and are nowhere concerned or connected to the revenue of the
Merchants/Billers. We will only provide payment aggregator and
collection services to the Merchant/Buyer in our capacity as an
intermediary. For the use of our services, the Seller pays us Fees
as posted on our website and we nowhere connected or concerned
about the revenues of the Seller or the Payment System Providers.

Further it is not our responsibility to monitor in any manner the

use of the payment mechanisms by you for purchasing goods and
services from the Merchant or aiming your bill payment to the
Billers. You agree and understand that we have no liability to issue
you any invoice for any payment and the same shall be the
responsibility of the seller or merchant or biller to whom you make
the payment using the PayGrt. You are using the payment
mechanisms at your sole option and risks.

16. LIMITED LICENSE TO USE THE SERVICES

We grant you a personal, limited, non-exclusive, revocable, non-

transferable license, without the right to sublicense or assign, to
electronically access and use the Services solely to access and use
the Services for their intended purpose of enabling you to instruct
a payment transaction, view your PAYGRT Account dashboard and
use other valued added services. You will be entitled to download
updates to the Services, subject to any additional terms made
known to you at the time, when we makes these updates available.
All other uses are prohibited.

While we want you to enjoy the Services subject to these Terms

and Conditions, you should not yourself or permit any third party
to do any of the following:

• (a) access or monitor any material or information on our

system using any manual process or robot, spider, scraper,
or other automated means unless you have separately
executed a written agreement with us referencing this clause
that expressly grants you an exception to this prohibition;

• (b) copy, reproduce, alter, modify, dismantle, create

derivative works, publicly display, republish, upload, post,
transmit, resell or distribute in any way material or
information from us;

• (c) transfer any rights granted to you under these Terms and
Conditions;

• (d) violate the restrictions in any robot exclusion headers on

the Services, work around, bypass, or circumvent any of the
technical limitations of the Services, use any tool to enable
features or functionalities that are otherwise disabled in the
Services, or decompile, disassemble, decode or attempt to
decode or reverse engineer the Services or to in any way
override or break down any protection system integrated into
the Services;

• (e) Post or transmit any file which contains viruses, worms,

Trojan horses or any other contaminating or destructive
features, or that otherwise interfere with the proper working
of the Services;

• (f) perform or attempt to perform any actions that would

interfere with the proper working of the Services, prevent
 access to or use of the Services by us to others, or impose an
unreasonable or disproportionately large load on our
infrastructure;

• (g) create a derivative software program;

• (h) any resale or commercial use of the Services such as

permit any third party to use and benefit from the Service via
a rental, lease, timesharing, service bureau or other
arrangement;

• (i) the distribution, public performance or public display of

the Services or any materials therein;

• (j) downloading (other than page caching) of any portion of

the Services or any information contained therein, except as
expressly permitted by us; or

• (k) Otherwise use the Services except as expressly allowed

under this Agreement.

Any use of the Services other than as specifically authorized herein

may result in, among other things, termination or suspension of
your right to use the Services. Such unauthorized use may also
violate applicable laws, including without limitation copyright and
trademark laws and applicable communications regulations and
statutes. Unless explicitly stated herein, nothing in these Terms
and Conditions shall be construed as conferring any license to
intellectual property rights, whether by estoppel, implication or
otherwise. This license is revocable at any time, and will continue
until such time as you cease to use or access the Services or your
use or access to the Services is terminated by us.

17. OWNERSHIP AND INTELLECTUAL PROPERTY RIGHTS

The Service are protected by copyright, trademarks, patents, trade

secret and/or other intellectual property laws. We own the title,
copyright and other worldwide intellectual property rights in the
Services and all copies of the Services. In addition, this Agreement
does not grant you any rights to the intellectual property rights in
the Services;

In addition, "PAYGRT", "PAYGRT.com", "PAYGRT Destination",

“PAYGRT Application”, “PAYGRT Biz”, and any other name, brand
name, logo, wordmark, trademark, service marks, slogan of
PAYGRT are trademarks of Stefront Technologies Private
Limited or of our affiliates, group company, service providers, etc.
and should not be copied, imitated or used, in whole or in part,
without our prior written permission or the applicable trademark
holder.

You should not use any metatags or any other "hidden text"
utilizing "PAYGRT" or any other name, trademark or product or
service name of PAYGRT without our prior written permission. In
addition, the look and feel of the Services, including all page
headers, custom graphics, button icons and scripts, the service
mark, user interface, trademark and/or trade dress of PAYGRT and
may not be copied, imitated or used, in whole or in part, without
our prior written permission.

Nothing contained herein authorizes you to use or in any manner

exploit any intellectual property rights of ours or our affiliates,
group companies, service providers, the Payment System Providers,
without our prior written consent, expect where consent is already
provided under these Terms and Conditions.

You may choose to, or we may invite you to, submit comments or
ideas about the Services, including without limitation about how to
improve the Service or our products. By submitting any idea, you
agree that your disclosure is gratuitous, unsolicited and without
restriction and will not place us under any fiduciary or other
obligation, and that we are free to use the idea without any
additional compensation to you, and/or to disclose the idea on a
non-confidential basis or otherwise to anyone. You further
acknowledge that, by acceptance of your submission, we do not
waive any rights to use similar or related ideas previously known to
us, or developed by our employees, or obtained from sources other
than you.

18. COUPON REDEMPTION

Coupon redemption is purely subjected to standard and specified

terms and conditions mentioned by the respective issuer of the
coupon. Coupons are issued on behalf of the respective issuer of
coupons. We cannot be held liable for any damages, injuries, losses
incurred by the end you by use / non-use of such coupon.

19. OFFERS, DISCOUNTS, CASHBACK, USER PROGRAMS

If you avail any offers, discounts, cashbacks, coupons and you

programs, etc. (“Offers”) provided by us or our partner, you are
agreeing to comply with and accept the terms and conditions
provided in respect of such Offers. Further, you understand that all
terms and conditions provided with respect to any Offer shall form
part of this Agreement and shall be read in conjunction with this
Agreement.

20. ONLINE AND MOBILE ALERTS AND COMMUNICATION

POLICY

We may from time to time provide automatic alerts and voluntary

PAYGRT Account or payment related alerts. Further automatic
alerts may be sent to you following certain changes to your
PAYGRT Account or information, such as a change in your
Registration Information.

Voluntary account alerts may be turned on by default as part of

the Services. We may add new alerts from time to time, or cease to
provide certain alerts at any time upon our sole discretion. Each
alert has different options available, and you may be asked to
select from among these options.

By accepting te terms and conditions and/or using the Services,

you accept that we may send the alerts to your registered mobile
phone number and/or registered email id. You acknowledge that
the alerts will be received only if the mobile phone is in ‘On’ mode
to receive the SMS. If the mobile phone is in ‘Off’ mode then you
may not get / get after delay any alerts sent during such period.

Electronic alerts will be sent to the email address provided by you

as your primary email address for the Services. If your email
address changes, you are responsible for informing us of that
change. You can also choose to have alerts sent to a mobile device
that accepts text messages. Changes to your email address or
mobile number will apply to all of your alerts.

We will make best efforts to provide the Service and it shall be

deemed that you shall have received the information sent from us
as an alert on your registered mobile phone number or email id
and we shall not be under any obligation to confirm the
authenticity of the person(s) receiving the alert. You cannot hold us
liable for non-availability of the service in any manner whatsoever.

You acknowledge that the SMS service or email service provided by

us is an additional facility provided for your convenience and that
it may be susceptible to error, omission and/ or inaccuracy. In the
event you observe any error in the information provided in the
alert, you shall immediately inform us about the same. We will
make best possible efforts to rectify the error as early as possible.

You further acknowledge that the clarity, readability and

promptness of providing the service depend on many factors
including the infrastructure, connectivity of the service provider.
We shall not be responsible for any non-delivery, delayed delivery
or distortion of the alert or for any errors in the content of an alert;
or for any actions taken or not taken by you or any third party in
reliance on an alert in any way whatsoever.

Because alerts are not encrypted, we will never include your

passcode. However, alerts may include your user name and some
information about your PAYGRT Accounts. Depending upon which
alerts you select, information such as a PAYGRT Account balance
or the due date for your bill payment may be included. Anyone with
access to your email will be able to view the content of these alerts.

You agree to indemnify and hold us harmless and the SMS/email

service provider including its officials from any damages, claims,
demands, proceedings, loss, cost, charges and expenses
whatsoever including legal charges and attorney fees which we and
the SMS/email service provider may at any time incur, sustain,
suffer or be put to as a consequence of or arising out of
(i) misuse, improper or fraudulent information provided by you,
and/or
(ii) you providing incorrect number or providing a number that
belongs to that of an unrelated third party.

You also agree to receive information regarding what we perceive to

be of your interest based on your usage history via SMS, email &
phone call. This includes offers, discounts and general information.

By accepting the terms and conditions you acknowledge and agree

that PAYGRT may call the mobile phone number provided by you,
while registering for the Service or to any such number replaced
and informed by you, for the purpose of collecting feedback from
you regarding the Services.

Grievances and claims related to Services should be reported to

PAYGRT Care Team in the manner provided on the website.

21. OUR FEES

You understand that you may be charged a fee with respect to your
use of the Services. Further, we may also charge a fee with respect
to certain optional valued added services that you elect to use. The
amount of the fee will be displayed to you on the payment page.
You agree to pay all such fees and charges as may be applicable to
the Services you use and authorize us to add the fee to the amount
of the bill payment you request or bill you separately for such fees.
We agree and accept that reserve the right to change the fee
structure from time to time.

22. DORMANT ACCOUNTS

If there is no activity in your PAYGRT Account (including access or

payment transactions) for a period of six (6) months, we may close
your PAYGRT Account.

23. PRIVACY

Your privacy is very important to us. Upon acceptance of these

Terms and Conditions, you confirm that you have read, understood
and accepted our Privacy Policy.

24. TERMINATION

Our Right: We reserve the right, without notice and in its sole
discretion, to terminate your access to, and use of, of the Services
and to block or prevent your future access to, and use of, the
Services. Upon termination, you must uninstall any copies of the
Services from your computer and/or mobile or other devices. We
will not be liable to you for the termination of the Services or for
any consequence arising out of termination of the Services.

Your Right: You may terminate this Agreement by closing your

PAYGRT Account at any time. Upon closure of a PAYGRT Account,
any pending transactions will be canceled.
Force Majeure: We will have to the option to suspend or terminate
this Agreement and the Services with immediate effect on the
occurrence of a force majeure event including the act of
government and act of god or any other circumstance beyond the
control of parties.

25. EFFECT OF TERMINATION

We will not be liable to you for compensation, reimbursement, or

damages in connection with your use of the Services, or any
termination or suspension of the Services. Any termination of this
Agreement does not relieve you of any obligations to pay any fees or
costs accrued prior to the termination and any other amounts
owed by you to us, and/or the Payment System Providers as
provided in this Agreement.

26. DISCLAIMER

The Services are provided on an "as is" and "as available" basis.
Use of the service is at your own risk. To the maximum extent
permitted by applicable law, the Services is provided without
warranties of any kind, whether express or implied, including, but
not limited to, implied warranties of merchantability, fitness for a
particular purpose, or non-infringement.

Without limiting the foregoing, we, Payment System Providers, and

its processors, (and their respective subsidiaries, affiliates, agents,
directors, and employees) do not warrant that the content is
accurate, reliable, correct or error free; that the Services will meet
your requirements; that the Services and the Payment System
Providers' payment mechanism will be available at any particular
time or location, uninterrupted or secure; that any defects or errors
will be corrected; or that the Services is free of viruses or other
harmful components; that the hyperlinks will function properly at
all times; at any particular time, that information on the Services
will at all times or at any particular time be correct, complete or
timely; or that all portions of the Services are secure. We further
make no warranty with regards to the products or services that are
paid for with the Services or the time or date in which scheduled
payments are completed with the Services.

Any content downloaded or otherwise obtained through the use of

the Services is downloaded at your own risk, and you will be solely
responsible for any damage to your property or loss of data that
results from such download. No advice or information, whether oral
or written, obtained by you from us or through the Services will
create any warranty not expressly stated herein.

We will not be liable to you for any loss or damage whatsoever or

howsoever caused or arising, directly or indirectly, including
without limitation, as a result of loss of data; interruption or
stoppage of access to payment gateway; interruption or stoppage
PAYGRT Sites; non-availability of connectivity links/hyperlinks.

Our sole obligation and your sole and exclusive remedy in the
event of interruption in Services or loss of use and/or access to
Services, will be to use all reasonable endeavours to restore the
Services and/or access as soon as reasonably possible.

The Services are controlled and operated from and in India. We

make no representations that the Services are appropriate or
available for use in other locations. Those who access or use the
Services from other jurisdictions do so at their own volition and are
entirely responsible for compliance with all applicable Indian laws,
rules, regulations, guidelines including but not limited to export
and import regulations and RBI regulations. You should not use
the Service if you are a resident of a country embargoed by the
India, or are a foreign person or entity blocked or denied by the
Indian government. Unless otherwise explicitly stated, all materials
found on the Services are solely directed to individuals, companies,
or other entities located in India.

27. INDEMNIFICATION

You agree to defend, indemnify and hold harmless PAYGRT, our

independent contractors, Payment System Providers and our
directors, employees and agents, from and against any claims,
damages, costs, liabilities and expenses (including, but not limited
to, reasonable attorneys' fees) arising out of or related to
(a) any actual or alleged breach of these Terms and Conditions or
any other terms, policies or guidelines provided by us, Payment
System Providers or Card Associations; (b) any actual or alleged
violation of applicable laws or rules of any payment card
association, network or company; (c) your wrongful or improper
use of the Services; or (d) your violation of the rights of any third
party (e) any loss/damage /expense incurred to Paygrt or Stefront
Technologies Private Limited due to your acts of omissions and the
company shall be entitled to recover the same as per the dispute
resolution clause mentioned herein below.

28. LIMITATION OF LIABILITY

In no event shall we, our directors, employees or agents, be liable

to you for any direct, indirect, incidental, consequential, punitive,
special or exemplary damages or for any damages of any kind,
including but not limited to loss of use, loss of profits or loss of
data, whether in an action in contract, tort (including but not
limited to negligence) or otherwise, arising out of or in any way
connected with the use or inability to use the Services, including
without limitation any damages caused by or resulting from
reliance by you on any information obtained from us or that result
from mistakes, omissions, interruptions, deletion of files, errors,
defects, viruses, delays in operation or transmission or any failure
of performance, whether or not resulting from acts of god,
communications failure, theft, destruction or unauthorized access
to our records, programs or services.

In no event shall our aggregate liability, whether in contract,

warranty, tort (including negligence, whether active, passive or
imputed), product liability, strict liability or other theory, arising
out of or relating to the use or inability to use the Services exceed
any fee, you pay to us, if any, to access or use the Services.

In addition, we shall not be liable for errors you make in using the
Service, including the following:
- you erroneously direct us to submit a payment instructions to a
Merchant/Biller /third party multiple times;
- you direct us to submit the wrong amount to a
Merchant/Biller/third party;
- you direct us to submit a payment instruction for a wrong
Merchant/Biller/third party; or
- you provide us with incorrect or incomplete information

You understand and acknowledge that we do not have control of,

or liability for, the goods or services that are paid for via the
Service.

Your liability: Except as otherwise provided by law, you will be

liable for any loss or damage resulting from your breach of this
Agreement or you negligence, or which resulted from unauthorized,
fraudulent, or dishonest acts by others (other than us). You are
liable for all payments that you make or which are made or
requested under your PAYGRT Account, even if that payment is
unauthorized.

Some jurisdictions do not allow limitations on implied warranties

or the exclusion or limitation of certain damages. If these laws
apply, some or all of the above disclaimers, exclusions or
limitations may not apply. You agree that, if you are dissatisfied
with the Services or any portion thereof, your exclusive remedy
shall be to stop using the Services.

29. GOVERNING LAW AND JURISDICTION

This Agreement will be governed by and construed in accordance

with the laws of India. You agree that any legal action or
proceedings arising out of this Agreement may be brought
exclusively in the competent courts/tribunals having jurisdiction
in New Delhi in India and irrevocably submit themselves to the
jurisdiction of such courts / tribunals.

30. RIGHT TO AMEND OR MODIFY

We reserve the right at any time and from time to time to modify or
discontinue, temporarily or permanently, the Sites or Services with
or without notice. We may also change the Services, including
applicable fees, in our sole discretion. If you do not agree to the
changes, you may stop using the Services. Your use of the
Services, after implementation of the change(s) will constitute your
agreement to such change(s). You agree that we shall not be liable
to you or to any third party for any modification, suspensions, or
discontinuance of the Services.

We may modify these Terms and Conditions from time to time. Any
and all changes to this Agreement may be provided to you by
electronic means (i.e., via email or by posting the information on
the Sites). In addition, the Agreement will always indicate the date
it was last revised. You are deemed to accept and agree to be
bound by any changes to the Agreement when you use the Services
after those changes are posted.

31. THIRD PARTY SERVICES AND LINKS TO OTHER WEB SITES

We may display third party content or advertisements through the

Services and may provide links that will take you to web pages and
content of third parties that are not under our control (collectively,
"Third Party Content"). We make no representation, warranty,
promise or guarantee whatsoever concerning any aspect of any
Third Party Content, including without limitation regarding its
accuracy or completeness. You agree that your use of all Third
Party Content is entirely at your own risk. We provide Third Party
Content solely as a convenience to you, and the provision of such a
link is not an endorsement by us of any aspect of the Third Party
Content. You acknowledge and agree that we are not responsible or
liable in any manner for any Third Party Content and undertake no
responsibility to update or review any Third Party Content.

Please remember that when you use a link to go from our website
to another website, our Privacy Policy is no longer in effect. If you
browse and interact on any other website, including those that
have a link on our website, this will be subject to that website's
own rules and policies.

32. ASSIGNMENT

These Terms and Conditions, and any rights and licenses granted
hereunder, may not be transferred or assigned by you. We may
assign, in whole or in part, the benefits or obligations of this
Agreement. We will provide an intimation of such assignment to
you, which will be binding on the parties to these Terms and
Conditions.

33. FORCE MAJEURE

We will not be liable for failure to perform under this Agreement as

a result of any event of force majeure like acts of god, fire, wars,
sabotage, civil unrest, labour unrest, action of statutory authorities
or local or state, central governments, change in laws, rules and
regulations, affecting our and/or the Payment System Providers
performance.
34. WAIVER

Unless otherwise expressly stated in this Agreement, the failure to

exercise or delay in exercising a right or remedy under these Terms
and Conditions will not constitute a waiver of the right or remedy
or a waiver of any other rights or remedies, and no single or partial
exercise of any right or remedy under these Terms and Conditions
will prevent any further exercise of the right or remedy or the
exercise of any other right or remedy.

35. SURVIVAL OF PROVISIONS

The terms and provisions of these Terms and Conditions that by

their nature and content are intended to survive the performance
hereof by any or all parties hereto will so survive the completion
and termination of this Agreement.

36. SEVERABILITY

If any provision of these Terms and Conditions is or becomes, in

whole or in part, invalid or unenforceable but would be valid or
enforceable if some part of that provision was deleted, that
provision will apply with such deletions as may be necessary to
make it valid. If any court/tribunal of competent jurisdiction holds
any of the provisions of these Terms and Conditions unlawful or
otherwise ineffective, the remainder of these Terms and Conditions
will remain in full force and the unlawful or otherwise ineffective
provision will be substituted by a new provision reflecting the
intent of the provision so substituted.

37. NON-EXCLUSIVITY

It is agreed and clarified that this Agreement is on a non-exclusive

basis and the Parties are at liberty to enter into similar terms and
agreements with others.

38. NOTICES
All notices, requests, demands, waivers and other communications
required or permitted to be given under these Terms and
Conditions will be in writing to be sent to the following addresses:

For PAYGRT:
Attn: Legal Department
203, Pearl Best Height-1, Netaji Subash Place
Pitampura, Delhi-110034

For you: To the name and address provider for at the time of
registration.

Or, in each case, at such other address as may be specified in

writing to the other parties in accordance with the requirements of
this clause. All such notices, requests, demands, waivers and other
communications will be deemed duly given
(i) if by personal delivery, on the day after such delivery,
(ii) if by certified or registered mail, on the 5th day after the mailing
thereof,
(iii) if by courier service or similar service, on the day delivered, or
(iv) if emailed, on the day following the day on which such email
was sent.

39. SECURITY

You agree to deposit two cheques one for and amount of Rs. 5000
(five thousand) for verification of your bank account before your
account could be activated by us and second as a security cheque
duly signed and issued in favour of the company and you authorise
the company that the said security cheque may be filled and
presented to clear any outstanding due reflected in your account.
You assure that the said cheque shall be honoured on
presentation.

40. ADVANCE
In case you request the paygrt to make payment to third parties on
your behalf in urgent situation specially in case wherein you do not
have sufficient balance in your paygrt account, the said amount
shall be treated as interest free loan and you agree to clear the
same within 15 days of such payment. In case of delay you shall be
liable to pay an interest @18% per annum on the outstanding due.

Failure to clear the outstanding due within said period of time may
result into suspension/ termination of your paygrt account and
initiation of recovery proceedings. You also authorise the company
to present the said security cheque before its banker for clearing
the said due.

41. DISPUTE RESOLUTION - ARBITRATION

In case of any dispute arising out of this agreement and/or your

paygrt account, the same shall be resolved by a sole arbitrator duly
appointed by Ms. Manvi Rajvanshy, Advocate. The language of the
arbitration shall be english and the Venue/seat of arbitration shall
be New Delhi. The parties further agree that the said arbitration
shall be a fast track arbitration solely based on the documents and
shall be as far as practicable concluded within 120 days of
completion of pleadings. The award passed by the said arbitrator
shall be final and binding upon the parties. The expenses of the
arbitration and the fee of the arbitrator shall be borne by the
parties is equal share. The cost of litigation shall be recoverable
from the defaulting party.

42. RESTRICTIONS ON THE USER

You acknowledge that the information and transaction between

you and the company is principal to principal basis. You are not an
agent or assignee of the company hence you are not allowed to
make any promises, assurance, representation on behalf of the
company before any third party or other
merchants/billers/retailers associated with the company.

You further acknowledge that the disclosure of the information

related to your transaction with the company may cause
irreparable loss to the company hence you undertake not to
disclose any information related to your commission/money
transaction/terms of the agreement etc. before any third party. Any
loss incurred to the company due to your illegal acts or omission(s)
shall be recovered from yo.

43. E-AGREEMENT

Since it is not possible for the parties to physically sign this

agreement, mere clicking the “I Accept” button at the time of
creation of account coupled with submission of documents (KYC),
cheques etc shall mean be understood that the present agreement
is binding upon the parties and the parties hereto undertake to
abide by the terms of the agreement.