1. Is a word that names person, place, concept, or object.

a. common nouns c. proper nouns

b. Nouns d. Pronouns
2. Basically, anything that names a “thing” is a ______?
a. common nouns c. proper nouns
b. Nouns d. pronouns
3. Category of nouns that was a General names?
a. common nouns c. proper nouns
b. nouns d. pronouns
4. Example of General names, EXCEPT.
a. Police station c. Pistol
b. crime d. murder
5. Category of nouns that was a Specific names?
a. common nouns c. proper nouns
b. nouns d. pronouns
6. Example of Specific names. EXCEPT.
a. Murder c. Kabacan Police station
b. Norinco pistol d. Crime
7. Are words that describe nouns?
a. verb c. Adjectives
b. Nouns d. Adverb
8. Are words that describe specific actions?
a. verb c. Adjectives
b. Nouns d. Adverb
9. Words that describe an adjective, a verb, or another adverb?
a. verb c. Adjectives
b. Nouns d. Adverb
10. Kinds of adverb that answers the question when?
a. adverb of time c. adverb of place
b. adverb of manner d. adverb of frequency
11. Kinds of adverb that answer the question where?
a. adverb of time c. adverb of place
b. adverb of manner d. adverb of frequency
12. Kinds of adverb that answer a question how?
a. adverb of time c. adverb of place
b. adverb of manner d. adverb of frequency
13. Kinds of adverb that answer a question how often?
a. adverb of time c. adverb of place
b. adverb of manner d. adverb of frequency
14. Indicate the relationship between the other words in a sentence.
a. verb c. prepositions
b. conjunctions d. adverbs
15. Make it possible to build complex sentences that express multiple ideas.
a. verb c. prepositions
b. conjunctions d. adverbs
16. Is a word that joins words, phrases, clauses, or sentences.
a. verb c. prepositions
b. conjunctions d. adverbs
17. Examples of conjunction, Except.
a. But c. since
b. because d. with
18. Kinds of conjunction that joined together words, phrases, and independent clauses.
a. coordinating conjunctions c. correlative conjunctions
b. subordinating conjunction d. composition conjunctions
19. Kinds of conjunction that always introduces dependent clauses, trying it to an independent clause.
a. coordinating conjunctions c. correlative conjunctions
b. subordinating conjunction d. composition conjunctions
20. Kinds of conjunctions come in pairs, and each word from the pair appears in a sentence to make them work.
a. coordinating conjunctions c. correlative conjunctions
b. subordinating conjunction d. composition conjunctions
21. Are words that you use with nouns, determines the noun.
a. memorandum c. articles
b. conjunction d. preposition
22. Is used to describe things that have already happened (e.g., earlier in the day, yesterday, last week, three years
ago).
a. present c. past tense
b. future tense d. past participle
23. Is used to describe things that are happening right now, or things that are continuous.
a. present c. past tense
b. future tense d. past participle
24. Tense describe things that have yet to happen (e.g., later, tomorrow, next week, next year, three years from
now).
a. present c. past tense
b. future tense d. past participle
25. Memorandum came from the latin word “______” which is to be “________”.
a. this, go c. that, remembered
b. that, go d. them, went
26. It is an informal record, in the form of a brief written note or outline, of a particular legal transaction or
document for the purpose of aiding the parties in remembering particular points or for future reference.
a. directive c. memorize
b. memorandum d. Report
27. Means an inter-office communications dealing with officials matters which is commonly used in police service.
a. directive c. memorize
b. memorandum d. Report
28. A vertical memorandum given from top (admin) to bottom (line).
a. directive c. memorize
b. memorandum d. Report
29. A memorandum from an operative to officers of the administration. (bottom to top)
a. directive c. memorize
b. memorandum d. Report
30. All materials above the first line of the body comprise the heading.
a. letter head c. heading
b. file reference d. Addressee
31. Printed letterhead stationery is normally used for the first page.
a. letter head c. heading
b. file reference d. Addressee
32. It is otherwise called the office symbol.
a. letter head c. heading
b. file reference d. Addressee
33. Refers to the initials of the originator and typist of the letter.
a. File reference c. identifying initials
b. addressee d. attention line
34. The person to whom the memorandum is written.
a. File reference c. identifying initials
b. addressee d. attention line
35. For faster routing, correspondence may be addressed to the individual or the head of a subdivision or by the use
of an office symbol.
a. File reference c. identifying initials
b. addressee d. attention line
36. Preceded by the word “FROM” is written in block style, with open punctuation and normally placed below the
addressee.
a. subject c. paragraphing
b. sender or originator d. Body
37. The subject line should contain not more than 10 words.
a. subject c. date
b. sender or originator d. Body
38. This refer to the date of signature or the present date.
a. subject c. date
b. sender or originator d. Body
39. It is the message itself.
a. paragraphing c. date
b. sender or originator d. Body
40. When a letter consists of only one paragraph.
a. paragraphing c. date
b. sender or originator d. Body
41. When there are two or more paragraphs, they are numbered consecutively.
a. indention c. sub-paragraphs
b. Number d. abbreviations
42. The first line of a paragraph is indented five bars spaces. The succeeding lines begin on the left margin.
a. indention c. sub-paragraphs
b. Number d. abbreviations
43. A memorandum allows abbreviations which are generally allowed in the police service.
a. indention c. sub-paragraphs
b. Number d. abbreviations
44. Publication must be specific and fully implemented.
a. page number c. dividing paragraph
b. references d. complimentary ending
45. The first page should not be numbered.
a. page number c. dividing paragraph
b. references d. complimentary ending
46. Three or fewer lines should not be divided between pages.
a. page number c. dividing paragraph
b. references d. complimentary ending
47. This refers to the materials found below the last paragraph of the body.
a. page number c. dividing paragraph
b. references d. complimentary ending
48. It should be shown when the correspondence is signed for the chief or head of an agency or office by an
individual authorized to do so.
a. complimentary ending c. authority line
b. enclosures d. Signature
49. It contains the name of the officer, usually his first name, middle initial and last name, signed in black or blue
black ink, never blue ink.
a. complimentary ending c. authority line
b. enclosures d. Signature
50. Are supplementary documents which are sent with the communication to provide additional information?
a. complimentary ending c. authority line
b. enclosures d. Signature
51. A notation concerning copy furnished should be typed immediately under, and separated by at least one line
from the listing of enclosure.
a. enclosure c. Signature
b. copy furnished to other offices d. features
52. Features of memorandum should be:
a. short c. concise
b. easy to read d. all of the above
53. Show your recipient clearly what the email will cover. Many people will decide whether they will open an email
depending on the subject line.
a. proofread every email you send c. use a clear, professional subject line
b. reply to your emails d. write your emails before entering the recipient email address
54. Make sure that there are no grammatical or professional errors.
a. proofread every email you send c. use a clear, professional subject line
b. reply to your emails d. write your emails before entering the recipient email address
55. It is always best practice to write the contents of your email first in case you accidentally send the message too
early.
a. proofread every email you send c. use a clear, professional subject line
b. reply to your emails d. write your emails before entering the recipient email address
56. There is nothing worse than sending an email to the wrong jess or a confidential document to the wrong client
or company.
a. ensure you CC all relevant recipients c. reply to your emails
b. you don’t always have to “reply all” d. double check you have the correct recipient
57. It is unprofessional to leave out a colleague or client from a relevant email chain. Be mindful of who should be
informed about a given matter and respect that.
a. ensure you CC all relevant recipients c. reply to your emails
b. you don’t always have to “reply all” d. double check you have the correct recipient
58. Think about who needs to read your response; no one wants to read an email chain from 20 people that has
nothing to do with them.
a. ensure you CC all relevant recipients c. reply to your emails
b. you don’t always have to “reply all” d. double check you have the correct recipient
59. Most people at some point have felt swamped by the large number of emails they have to sift through.
a. ensure you CC all relevant recipients c. reply to your emails
b. you don’t always have to “reply all” d. double check you have the correct recipient
60. If your recipient doesn’t know anything about you, they may be skeptical of the authenticity of your email.
a. keep emails brief and to the point c. Do reply promptly
b. Include a signature block d. use appropriate level of formality
61. For instance, begin with “Dear ______”, “use” please” and “thank you” where necessary, and always end you
email with the appropriate phrase.
a. keep emails brief and to the point c. Do reply promptly
b. Include a signature block d. use appropriate level of formality
62. No one wants to read an enormous chunk of text.
a. keep emails brief and to the point c. Do reply promptly
b. Include a signature block d. use appropriate level of formality
63. When you receive a text, try to respond in a prompt fashion. There is a certain etiquette to being timely with
texting and an expectation that the replies will come as soon as possible.
a. keep emails brief and to the point c. Do reply promptly
b. Include a signature block d. use appropriate level of formality
64. We’ve all witnessed it hard-core texters typing messages in movie theaters, during plays, funerals, and religious
services.
a. Do reply promptly c. do keep texts short
b. don’t text during in appropriate moments d. don’t text sensitive news
65. Text are a shorter medium of communication, a little bit like an answering machine message. If gets too long,
the text becomes a burden to the person on the receiving end.
a. Do reply promptly c. do keep texts short
b. don’t text during in appropriate moments d. don’t text sensitive news
66. It’s not fun (or polite) to be told via text that your husband wants a divorce.
a. Do reply promptly c. do keep texts short
b. don’t text during in appropriate moments d. don’t text sensitive news
67. They’re fun to giggle at when they’re posted to Facebook, but autocorrect errors aren’t always a laughing matter
when they happen to you.
a. do use proper grammar c. don’t send too many attachments
b. do re-read your texts before sending d. don’t forget to double-check the recipient
68. It’s fine to send an important photo or link, but texting too many especially if they’re risqué or boing and you
might be going too far.
a. do use proper grammar c. don’t send too many attachments
b. do re-read your texts before sending d. don’t forget to double-check the recipient
69. Be extra careful with the autofill function in the text’s send’ field.
a. do use proper grammar c. don’t send too many attachments
b. do re-read your texts before sending d. don’t forget to double-check the recipient
70. Your friends, family and co-workers might be in the dark about the latest texting abbreviations, so err on the
side of caution and use correct spelling and punctuation.
a. do use proper grammar c. don’t send too many attachments
b. do re-read your texts before sending d. don’t forget to double-check the recipient
71. Some people use their cell phone as an alarm clock, while others have a tone that goes off every time a text is
received.
a. don’t text while driving – ever c. don’t text too early or late
b. acknowledge the status message d. always start with a greet or seek permission
72. Drivers distracted by texting often cause fatal car accidents. If you have an urgent need to text, find a parking lot
and send your text from there.
a. don’t text while driving – ever c. don’t text too early or late
b. acknowledge the status message d. always start with a greet or seek permission
73. Have a look at the recipient’s status/availability before you start instant messaging.
a. don’t text while driving – ever c. don’t text too early or late
b. acknowledge the status message d. always start with a greet or seek permission
74. Start instant messaging with a greet like “Hi” or “hello”.
a. don’t text while driving – ever c. don’t text too early or late
b. acknowledge the status message d. always start with a greet or seek permission
75. Stay focused on the topic by having a brief and clear conversation. Make your conversation productive by
holding on to the subject of the conversation alone.
a. be appropriate c. keep the conversation short
b. be friendly and polite d. abbreviate only when needed
76. Reduce the usage of abbreviations, acronyms, and slangs.
a. be appropriate c. keep the conversation short
b. be friendly and polite d. abbreviate only when needed
77. Emojis can be used to express your feelings. But it is not etiquette to use more emojis in a conversation.
a. be appropriate c. keep the conversation short
b. be friendly and polite d. abbreviate only when needed
78. Being professional or formal doesn’t mean that you must be rude to other teammates.
a. be appropriate c. keep the conversation short
b. be friendly and polite d. abbreviate only when needed
79. IM’s are used in organizations to boost up productivity. Such messengers are not meant for the employees to
have personal chats.
a. be friendly and polite c. remember your chats are not private
b. properly end conversations d. be appropriate
80. When a conversation ends, it is an etiquette to send a “Thank you” message.
a. be friendly and polite c. remember your chats are not private
b. properly end conversations d. be appropriate
81. Means communication by exchanging letters with someone.
a. correspondence c. memo
b. message d. telegram
82. Tips in correspondence:
a. Always use polite and courteous words c. show interpersonal/people communication skills
b. maintain goodwill d. all of the these
83. Is a short message that’s typically used to communicate official business policies and procedures within a
company.
a. memorandum c. memo
b. message d. telegram
84. Sender’s identity and address, consists of the sender’s full name, title, address, and date.
a. Recipient’s address c. heading
b. salutation d. body
85. Address where the letter is sent.
a. Recipient’s address c. heading
b. salutation d. body
86. It sets the professional tone of your letter.
a. Recipient’s address c. heading
b. salutation d. body
87. Parts of the body except:
a. main content c. introduction
b. summation d. date
88. The complimentary close examples:
a. sincerely c. cordially
b. best wishes d. all of these
89. Is usually typed after the sender’s name and title.
a. reporting c. signature
b. personal letters d. exchanges of correspondence
90. This includes the address, line by line, with the last line being the date…
a. reporting c. signature
b. personal letters d. exchanges of correspondence
91. Always ends with a comma.
a. complimentary close c. signature
b. heading d. greeting
92. Also known as the main text.
a. complimentary close c. body
b. introduction d. greeting
93. Means communication through letters. Communication etiquette must be observed.
a. reporting c. signature
b. personal letters d. exchanges of correspondence
94. Is knowingly passing along information to someone else.
a. reporting c. signature
b. personal letters d. exchanges of correspondence
95. A record or log where all types of operational and undercover dispatches shall be recorded containing the five
“w”.
a. Initial report c. Police blotter
b. Blue Blotter d. Pink blotter
96. Contains the daily registry of all crime incident reports, official summaries of arrest, and other significant events.
a. Initial report c. Police blotter
b. Blue Blotter d. Pink blotter
97. Contains the daily registry of all crime incident reports involving violence against women and children, trafficking
in person, and other Gender based violence such as those provided for in PNP policies and Philippine laws.
a. Initial report c. Police blotter
b. Blue Blotter d. Pink blotter
98. Means gathering witness statements, reviewing video and otherwise collecting and reviewing relevant evidence
as deemed appropriate by the administration.
a. Initial report c. Police blotter
b. Blue Blotter d. Pink blotter
99. Should be submitted by the Case officer regarding the apprehension of other suspects.
a. after incident report c. follow-up report
b. progress report d. post operation report
100. Is particularly productive when follow-up investigations are actively pursued by police officers.
a. after incident report c. follow-up report
b. progress report d. post operation report
101. It is the government official’s effort to gather information and evidence after the initiation of he original
report and until the case is ready to go to court.
a. after incident report c. follow-up report
b. progress report d. post operation report
102. Is a victim statement regarding a crime. Often bank statements, letters and other supporting documents
are included.
a. after incident report c. follow-up report
b. progress report d. post operation report
103. It is a report that may be rendered after any successful police operation that leads to the arrest of any
member or some members of syndicated crime group.
a. after incident report c. follow-up report
b. progress report d. post operation report
104. It indicates the condition of the case and the action taken whether the case is filed in the prosecuror’s
office or is in court for trial.
a. follow up report c. status report
b. investigation report d. final report
105. Is a document that details the findings of an investigation as soon as a formal complaint is field or an
incident occurs.
a. follow up report c. status report
b. investigation report d. final report
106. This report contains a word picture of all information developed during the investigation.
a. follow up report c. status report
b. investigation report d. final report
107. It represents the direction of a report.
a. lateral report c. vertical of reports
b. periodic or evaluation report d. final report
108. Travels between the same organization level, such as the accounting department and finance
department and helps correlate work in bureau.
a. lateral report c. vertical of reports
b. periodic or evaluation report d. final report
109. Is a paper that examines whether a product, service, or process is working, according to a set of
standards.
a. lateral report c. vertical of reports
b. periodic or evaluation report d. final report