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    Symantec VIP Web Based RDP - User Guide

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    אבירן נועם בקל
    Symantec VIP is a cloud-based authentication service that provides a dynamic 6-digit security code through its VIP Access app. This code is used in addition to username and password to access Radware's network from non-Radware computers. The user guide provides instructions on downloading VIP Access, installing Pulse Secure SSLVPN, and adding new personal stations. IT support can be contacted through the helpdesk for any installation issues.

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    Symantec VIP Web Based RDP - User Guide

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    אבירן נועם בקל
    21 views6 pages
    Symantec VIP is a cloud-based authentication service that provides a dynamic 6-digit security code through its VIP Access app. This code is used in addition to username and password to access Radware's network from non-Radware computers. The user guide provides instructions on downloading VIP Access, installing Pulse Secure SSLVPN, and adding new personal stations. IT support can be contacted through the helpdesk for any installation issues.

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    Symantec VIP is a cloud-based authentication service that provides a dynamic 6-digit security code through its VIP Access app. This code is used in addition to username and password to access Radware's network from non-Radware computers. The user guide provides instructions on downloading VIP Access, installing Pulse Secure SSLVPN, and adding new personal stations. IT support can be contacted through the helpdesk for any installation issues.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    21 views6 pages

    Symantec VIP Web Based RDP - User Guide

    Uploaded by

    אבירן נועם בקל
    Symantec VIP is a cloud-based authentication service that provides a dynamic 6-digit security code through its VIP Access app. This code is used in addition to username and password to access Radware's network from non-Radware computers. The user guide provides instructions on downloading VIP Access, installing Pulse Secure SSLVPN, and adding new personal stations. IT support can be contacted through the helpdesk for any installation issues.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 6

    Overview

    Symantec VIP is a leading cloud-based strong authentication service that enables enterprises to secure
    access to their network while preventing access by malicious unauthorized attackers.

    The “VIP Access” application provides a dynamic 6-digit security code. This code is used in addition to the
    domain username and password when trying to access your Radware office machine / Outlook Web
    Access / Terminal server from a Non Radware computer.

    IT has created this user guide to help you through VIP Access and Pulse Secure installation process. In
    addition, this guide provides you with guidelines on how to remotely connect to your office machine (and
    how to add a new machine), Outlook Web Access and Terminal server using a dedicated URL.

    Key of content

    Chapter 1: Downloading VIP Access.

    Chapter 2: Installing Pulse Secure SSLVPN.

    Chapter 3: Adding a new Personal Station

    If you encountered a problem with installation, you can approach IT Support by creating a Helpdesk
    Ticket in one of the following methods.

     Open via web https://helpdesk.radware.com/


     Send an email to IT Helpdesk at HelpDesk@Radware.com
     Call the Helpdesk 24/7 Hotline at +972-72-270-5757 or 8888 from internal phone.
    Downloading VIP Access App
    1. Download to your mobile phone and install the Symantec VIP app called VIP Access.

    2. Once installed, send your Credential ID to: Helpdesk@radware.com

    3. IT Helpdesk will assign the token to your name and send you confirmation e-mail once process is
    complete.
    Installing Pulse Secure SSLVPN

    1. Open Internet Explorer browser and type the following URL to connect to Pulse Secure RDP URL.

    https://gwjuil.radware.com/rdp

    2. Fill in your credentials as instructed below, then click Sign In:

    Your Domain
    User name

    Your Domain The 6-digit


    password Security code from
    your VIP Access app

    3. Install the Juniper plugin by clicking on Install located on the pop-up bar at the bottom of the screen.
    4. After accessing the Welcome Page, follow the instructions below:

    Access to the
    Outlook Web Access

    RDP Connection to
    Terminal Server with RDP connection to
    your profile your work PC
    Adding a New Personal Station
    When replacing a computer name or trying to access another computer, which is not on the Terminal
    Sessions list, a new station needs to be added as instructed below.

    1. Click on the Plus icon.

    2. Next to Bookmark Name, enter a name for the new station.

    3. Next to Host, enter the new Computer Name or IP.

    4. Under Color Depth, select 32-bit (True Color).

    5. Click on Add.
    6. A new Terminal Session will appear on the main screen.
    Log-out then Login in order to access the station.

    Good Luck

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