Got a general question?

0800 1693630
8am-8pm Monday to Friday
8am-4pm on Saturday

MR MIRCEA ANDREI Account date

1A 18th February 2023
CONNAUGHT STREET
NORTHAMPTON
NN1 3BP

Supply address
1A CONNAUGHT STREET, NORTHAMPTON, NN1 3BP

Account number Period of charge

161384284 1st April 2023 - 31st March 2024

Your Bill Amount...

Water charge £351.33

Sewerage charge £379.00

Your previous balance £919.98

Total bill amount £1650.31

Payment information
Please pay as soon as possible. We've passed your account to Orbit to collect the amount you owe us. Please
pay your bill by 5 March 2023. Or phone 01653 604434 to talk about setting up a new payment plan.

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YOUR CHARGES IN DETAIL...
You are on our Standard water and sewerage tariff.

Your bill charge is made up of a charge based on the Rateable Value of your property multiplied by a fixed price
for your water and sewerage services and a Standing Charge.

You can find details of all charges and tariff options at anglianwater.co.uk/charges

1st April 2023 - 31st March 2024 - on our Standard tariff

Rateable Charge per Charge for this

Value £ of RV period (366 days)

Water 187 x 18.20p = £34.03

Sewerage 187 x 17.81p = £33.30

Charge for this

Standing charge period (366 days)

Water £317.30

Sewerage - Foul & Surface £345.70

Total charges £730.33

YOUR BILL AMOUNT IN DETAIL ...

Your last bill amount £1179.98

Payments received since your last bill

7th March 2022 Payment £100.00 cr
15th April 2022 Payment £90.00 cr
11th May 2022 Payment £70.00 cr
Total amount paid £260.00 cr

Remaining balance on your last bill £919.98

Charges since your last bill £730.33

Total bill amount £1650.31

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CONTACTS & INFORMATION
Website Post
For lots of information, help, advice or if you'd like us to Write to us at Anglian Water, Customer Services, PO
'call you back' go to anglianwater.co.uk Box 4994, Lancing, BN1 19AL or fax us on 01522
341321. Please quote your account number.
You can also keep up to date with what's going on by
signing up to our 'In your area' alert service. Watercare
Need bills in braille or large print? Need a constant
If the surface water from your property doesn't go into supply of water for medical reasons? Want to secure
our sewer system check to see if you can reduce your your details with a password? For more information, or
bill at anglianwater.co.uk/swdrainage to register, go online or call 03457 919 155.
E-mail Contact us via our online form. Code of practice and charges scheme
Phone Our code of practice and charges scheme is on our
website or you can call 03457 919 155. In these
Lines are open from 8-8 Mon to Fri and 9-1 on Sat documents you will find lots of information you may
unless otherwise stated. need including details about meters and our charging
Bill and customer service queries policies.
Call us on 03457 919 155 or request a call back on Got a problem?
our website. To tell us you've paid call 0800 032 6237 Call us on 03457 919 155 and our Customer Care Team
and self serve. will do everything they can to resolve your query. If you
followed our complaints process but are still unhappy, the
Supply problems or emergencies
Consumer Council for Water offers free independent
Water or sewerage, supply or quality query call 03457 advice. Visit their website ccwater.org.uk or call on 0300
145 145 or request a call back on our website. Lines 034 2222 or write to them at 23 Stephenson Street,
are open 24 hours a day. Birmingham, B2 4BH.
Privacy Information
Spotted a leak 0800 771 881 Lines are open 24 hours
a day. You can be safe in the knowledge that we always follow
the Data Protection Act 2018, which reflects and
Speech or hearing difficulties supplements the General Data Protection Regulation,
Call our minicom service on 0800 917 5901. for any personal information we collect, hold and use. If
you want to know more about what we do with people's
Check an employees identity information, including how to exercise your data
Beware of bogus callers 0800 145 145. Lines are open protection rights and how we share information with
24 hours a day. Credit Reference Agencies, please read our Privacy
Notice on our website anglianwater.co.uk/privacy or
Home or telephone banking call us on 03457 919 155. You can also get further
You'll need: our bank account number 90011916, Sort information on your data protection rights and our
code 20-43-71 and your Anglian Water account obligations under the Act by visiting the Information
number. Commissioner's website www.ico.org.uk or by calling
Problems paying your bill them on 0303 123 1113.
If you are having problems paying, call our helpline on
0800 169 3630. We'll work with you to come up with a
payment plan.
Moving home?
Let us know online
anglianwater.co.uk/changing-address or by calling on
03457 919 155.

These charges are due to Anglian Water Services Ltd.

Registered Office: Lancaster House, Lancaster Way,
Ermine Business Park, Huntingdon, Cambs. PE29 6XU
Registered in England 2366656
VAT Reg. No: 514060002

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