SAREESH POLASSERY S

API World Tower, Dubai Holding Group, Sheikh Zayed Rd. PB.No 42020 Dubai, U.A.E (+971) 50 9786013 (Mob), (+971) 50
6314060  Email: sareesh.polassery@gmail.com

IT S UPPORT ENGINEER / IT C O - ORDINATOR

Professional Objective
Talented, creative, result-oriented IT Networking, Hardware and Software Professional with a proven record of over 5 years with
accomplishment as Technical Lead in the field of IT and Retail Fashion Industries with expert management acumen,
complimented by a skilled ability to build high level client loyalty and referrals. Demonstrated success driving growth in targeted
implementation of key projects, able to build & guide top-performing software teams. Seeks career advancement within dynamic,
highly professional multinational organization where my management and technical content skills and expertise will have a
valuable impact in building up the organization growth worldwide.

Career Achievements

 Established a centralized IT administration system for Dubai Holding Group and Al Shamsi Holding group.
 Established a complete IT infrastructure having a series of servers and more than 100 clients. Especially Email server,
proxy server and database server.
 Team Leader for ERP Administration, Navision Microsoft Business Solution.
 Established a complete IT problem reporting scenario and a IT team.
 Implemented the Complete Wi-Fi project for the one of the first Wi-Fi campus in kerala, Vidya Academy of Science
and Technology.
 Established a complete Linux working environment for an engineering college having more that 500 desktops and more
than 2000 students.
 Excellent team player.

Current Role & Responsibilities

 IT Co-ordinator for the 53 fashion retail outlets

 Group Leader for the IT projects
 Set up the retail infrastructure with fashion standards, with support of France, Portugal, Spain and Malasya.
 IT Project Planning & Effort Estimations
 ERP Administration MICROSOFT BUSINESS SOLUTION-NAVISION
 Email Server and Database Server Administration.

 Team Building, Training & Developments

T ECHNICAL S TRENGTHS

Primary Skills Secondary Skills

OS Platforms Windows XP/2K/98/Vista/ Suse/RedHat Fedora/Mac operations
OS Server Windows 2000/ 2003 RedHat AS.
Domain Active Directory
Email Exchange 2003 / Mdaemon Send Mail/squirrel Mail
ERP Microsoft Business Solution - NAVISION Unisoft – GB3
DBMS SQL 2000, MS Access Foxpro
Programming C/C++/Visual Basic 6 ALP C/C++
IBM POS, Symbol scanner, printer, pricing
Machine, PDA, HP, PDT, IPAQ, Cash
POS
Drawer, Display, [9B, 3A, 5A,71, 4A],
Ordering system
Ms Office/ AutoCAD/Adobe/SharePoint
Packages Frontpage
Designer 2007 with SharePoint 2003
Multimedia Tools Macromedia Flash MX Adobe Photoshop, Adobe PageMaker
Internet ADSL, Dail Up, Broadband, Leased Line
Networking Structured N/W, Designing IP, Routers

E DUCATION & C REDENTIALS

Diploma in Computer Science and Engineering, 2001  Govt. Polytechnic KunnamKulam – Kerala, INDIA

AMIE (IT), 2007  Doing – Banglore INDIA, Correspondance.

MBA [Business] * Doing –Columbus University, Dubai, United Arab Emirates.

Microsoft Certified Professional Windows 2003 server [MCP]

Networking and Computer Hardware Diploma

CCNA / RHCE Completed.

P ROFESSIONAL
E XPE
RIEN
CE

Present Status:

2007 March – to –date: IT Co-ordinator / IT Support Engineer [In Dubai Holding Group, Suit 2904, API
World Tower, Sheikh Zayed Road. PB.42020, PH: 04 3 32 32 32]

Dubai Holding Group [www.dubaiholdinggroup.com] and AL SHAMSI HOLDING Group(Sister

concern)is the one of the leading Fashion retail business group based on UAE having 8 International
Brands and having 42 stores all over GCC.
Brands :

ZARA Promod Stradivarius Gerard Darrel

Women Secrete Okaidi-Obaibi Vincci Parfois

Responsibilities Include:
  Administration for 53 fashion outlets all over GCC [UAE, Oman, Bahrain, Kuwait]

 Set up the Infrastructure for the retail outlets, like POS, Birtch Screen, Symbol Scanner, printer,
Pricing scanner, PDA, IPAQ, .etc.

 Retail Software administration like, Master file updating, daily sales transaction, replication,
ordering system..etc.
 Maintaining Mdeamon Email server and SQL database server
 Usual IT administration
2006 Nov – to – Feb: IT Coordinator [in Point of Sales IT Peripherals Distribution, Rolla Sharjah,
UAE Ph. 06-5634003 / 06-5638506 ]

Responsibilities include:

 IT Purchase Co-ordinator
 Web Hosting.
 Maintaining Switch, Backbone, Structured Cabling.
 Software updating.
 Operating System updating.
 Assembling & Installation.

2003 Oct - To- 06 Nov : VIDYA ACADEMY OF SCIENCE & TECHNOLOGY ENGINEERING
COLLEGE (AICTE Affiliated under Calicut University).
Trissur, Kerala India Ph 0091 4885 287751/ 52 .
: Computer Programmer / Network Administrator.

Joined as Computer Programmer and Network Administrator in Engineering College with over 340 workstations
and supporting servers (mail and data servers) and I am responsible all computer programming related to the
College, setting up and maintenance of the network system/servers.
Responsibilities include:

 Network Administration for 340 Workstations for the Students, Teaching and other Administration Staff
members.
 Implemented Wi-Fi Networks in various blocks in college premises.
 Administration of Campus Automation software.
 Computer & Network Troubleshooting.
 Maintaining Switch, Router, Backbone, Structured Cabling.
 Configuring Exchange Server, Web Hosting.
 Software updating.
 Assembling & Installation.
 Documentation of Dept. Submission, stores, purchase, services & maintenance.
 Assisting Programming Practices [C, C++, Java, ALP, VC++, VBasic].
 Demonstrator of Computer Hardware & Designing Lab.
 Interfacing.

Jan 2003 - Sept 2003 : KPTC, Kodungallur, Kerala India.

: Programmer (Part-time).
Worked as a Program Developer on part time basis
Job responsibilities include :

 Worked As Program Developer in C++ & Java.

 Worked as Assistant .Network Administrator.
 Worked as IT Support Engineer.
 Troubleshooting.
May 2002 - Nov. 2002 : NIC SYSTEMS PVT. LTD.
Trissur, Kerala, India.

: IT Technician.
After obtaining Diploma in Computer Engineering I have joined the Company as IT Technician and was
responsible for IT related duties and gained sound knowledge and adequate experience in the IT field.

P ROJECTS

Personal Achievements
Secured 4th Prize in project work (as part of curriculum), at National level symposium for project exhibition during
academic year.

Project
Parallel Port Communication (Through Parallel Ports): Capable of handling the communication
between PC's without any hardware devices, only through data cable having 24 pins.
Motive
Be positive and you can really change the world if you care enough

K EY P ERSONAL D ETAILS
Nationality  Indian

Date of Birth  05-10-1983

Marital Status  Single

Language  English, Hindi, Malayalam

Marital Status  Single

Passport No  E9513438

Reports to  Manager

Notice Period  20 days

Sareesh Polassery S
Dated: 01, January 2008