MR3 - GROUP1 - Cocoon (Customer Intention)
MR3 - GROUP1 - Cocoon (Customer Intention)
MR3 - GROUP1 - Cocoon (Customer Intention)
Overview:
This research was made to investigate several impacts of Cocoon products on customers’
intention to purchase, especially paying attention to GenZ. Cocoon was founded in 2013 and
currently is one of the pioneering companies in manufacturing vegan products in the Vietnamese
market. Besides, Cocoon also succeeded in engaging customers by formulating attractive and
equality.
Research context:
1. Cocoon’s interest
Cocoon’s slogan is “COCOON - Pure vegan cosmetics - for the pure beauty of Vietnam” and
uses only natural components sourced from Vietnam. Market research in Vietnam is crucial for
Cocoon to understand consumer perceptions, identify market trends, develop new products,
position its brand, plan effective campaigns, and increase its market reach. It’s an essential part
of Cocoon’s strategy to enhance the beauty of Vietnamese people with simple, natural
ingredients.
2. Cocoon’s society
With special attention to environmental issues, Cocoon has launched many campaigns, such as
refilling products at Cocoon retail stores with economical prices, and reducing plastic waste
through releasing new products. Notably, Cocoon has purchased used product packages in
exchange for gifts. In 2023, Cocoon launched the campaign "Joining hands to help street dogs
and cats" under Animals Asia AAF, facilitating street dogs and cats to have a better life by the