How to Plan an Effective Advertising 2. Trial package.
Some advertising Avon company which is well-known for
campaigns have the objective of getting cosmetics advertises not only to create Campaign people to try the product. The theory is brand recognition but also to help open the ADVERTISING CAMPAIGNS that if the customer is able to try the door for its direct-selling salesmen. product, it will sell itself; thus, a loyal 6. To increase the use of the product. customer will be gained. Many Kleenex tissue sells more because In a very succinct way, the effect of selling a campaigns behind new food items have advertising has aptly pointed out the product with the aid. of advertising is usually this primary objective. Coupons are various uses: as table napkins, to clean thought of and described in terms of what are thus oftentimes used to encourage dirty mirrors, to wipe perspiration, to called as a "connected series of operations to people to try the product. cleanse lens of eyeglasses, etc. bring about some desired result primarily to 3. Influence buying decision. Not all 7. To increase the quantity purchased. boost more sales of the advertised product. customers have made up their minds of One popular marketing strategy is to Accordingly, initially, this involves pioneering what to buy. But with the use of offer the product in cartons containing work, competitive work or repetitive work, advertising, a powerful message is sent several units each; or bars of soap depending upon the stage of the product life to customers that tend to influence bundled together in sixes, etc. The cycle. But as in every campaign, the first task their buying decisions. As the slogan economy obtained from purchase revolves around the advertising campaign's says "it pays to advertise." involving multiple package is stressed in objectives. Only by comparing results with initial 4. Addition of value. Not a few advertisers advertising campaigns. objectives can the effectiveness of the campaign endeavor to add values to their brand. And, of course, there could be be evaluated. Through adroit advertising they hope to others not included in the foregoing shape the consumer's image of the Such objectives may refer to any one or all of enumeration and discussion depending article in the desired fashion, both de- the following: on the desired results by the signed to achieve a higher price for the advertiser. 1. To attain brand recognition and item and at the same time to make it acceptance. Some advertising is more appealing to the prospective There is unanimity of opinion that conducted to obtain market recognition customer the many uses of the product advertising helps bring about an and acceptance of the brand name. The that may not altogether appear increase in sales volume of the advertiser wants people to know that apparent. Advertising can increase the advertised product, hence, its his brand is on the market, recognize it item's image value. invaluable contribution to mass acceptable or possibly prefer it. 5. Aid in personal selling. Some production. However, that is not the Actually, a case could be made that all advertising campaigns try to pave the only thing that advertising can do. It can advertising campaigns include this way for the salesman. If a prospect also prevent sales decline by creating objective. Many of the campaigns recognizes the name of the company product awareness, bringing the behind industrial goods are largely for the salesman represents, he or she is far product message across to the the purpose of obtaining brand more likely give the salesman audience consumer. And advertising is also recognition. than if he or she never heard of the firm. instrumental in building institutional more the stores must have to spend on different Kilometrico ballpens, Baguio cooking oil, and goodwill. advertising media. San Migual beer, among others. For business concerns that are Regardless of the type of advertising used, The list of goods offered to the buying public operating under able and competent due regard and con- sideration must be made through the use of national advertising is almost management and hope to stay in the with respect to budgeting. Limited budgetary endless. Thus, in many instances, when people market continuously, the choice is not appropriation for advertising limits the intensity speak of "advertised products," they invariably between some advertising and no and frequency of advertising. In fact, it could refer to nationally advertised products. advertising but rather to deter- mine mean an on-and-off advertising campaign. how much and where will advertising 2. Retail advertising. Retail advertising consist Expressed in another way, continuous be made. of the dissemination of sales messages by retail advertising even if war- ranted by the kind of store operators through local media such as Factors That Influence Advertising. How product being offered for sale to the mass of newspaper and non-network radio directed much does a store need to spend on consumers is out of the question. towards consumers living within the trading advertising? The answer to this depends on a area of the advertiser. Although the retail store number of factors such as: the age of the store, may advertise manufacturers brands in the its policies with respect to sales, its size, its TYPES OF ADVERTISING ACCORDING same manner as used by the manufacturers location, the size of the trading area, competition, rates and circulation of media, TO OBJECTIVES themselves, the difference lies in the fact that retail advertising is localized, placed by a local general business conditions, the past experience dealer, and directs consumers to a specific on advertising of the store and competitors. The different types of advertising according store. Doubtless to say, the size of a store is a to their objectives are: Retail stores cannot exist without the factor. To make a profit, the big stores must 1. National advertising. National advertising is universal medium of display. Apart from the attract more customers than the small stores used chiefly by manufacturers of trademarked display, however, the newspaper is the most owing to the former's large overhead expenses. products that have actual or potential widely used medium. Advertising and selling are Thus, the big stores become constrained to distribution throughout the country. Such news - news about the store and the spend a larger percentage on advertising. They advertisers sponsors most of the full-page and merchandise it offers for sale. Perhaps, it could must build "store traffic" with advertising. double-page magazine advertisements, as well be stated correctly that newspaper advertising, Stores in good shopping distrincts enjoy a as the popular programs over radio and if properly prepared is one important medium decided advantage over those which are poorly television networks. As may be logical to expect, in retail advertising. When expertly presented situated, a circumstance that store owners try appropriation for this advertising is considerably by an advertising specialist, the advertising to offset through vigorous advertising, offering large. could prove as interesting as those found in the inducements that are not available elsewhere. news section. Equally important as a medium Neighborhood stores have different It is through national advertising that the for retail advertising is the radio, which has advertising problem. They make a personal average individual be- comes acquainted with achieved growing popularity on the part of appeal and rely considerably on point-of-sale products that carry brand names like Colgate retail stores. advertising. The larger the trading area, the toothpaste. La Pacita biscuits, Ivory soap, Both types of advertising may be said to fall 5. Institutional advertising. Institutional not only is the aware- ness of the target market under the broad category of product advertising or public service advertising, as it is sought but also the desire of developing a new advertising. sometimes called, was intensively developed in level expectation for the consequent attainment the United States during the Second World War. of a higher standard of living. 3. Trade advertising. Trade advertising is not Advertising as a device of public relations was addressed to the consumers of the product For example, before the advent of television, first used in the early 1900s by N. W. Ayer and advertised, but to the retailers who are to sell freezers, electric shavers, food processors, and Son for some of its clients, including National that product. In other words, its purpose is to the like, these represented a complete new Biscuits Company, the Standard Oil Company, generate enthusiasm among dealers. concept. and others. Before the war, institutional Thus, whenever a new product is added to advertising was relatively unused tool. Another circumtance that warrants the use of the list of goods that the manufacturer pioneering advertising covers those products or Examples of Philippine institutions which manufactures, the one recourse by which that goods of which the buying public is already utilize this type of advertising are the Manila new product could be known to potential familiar, but for the fact that new principles of Electric Company (MERALCO) and the Philippine buyers (dealers) is through this form of operation, construction, or use have been Long Distance Company (PLDT). MERALCO uses advertising. introduced with them. An example is that of the this type from time to time trying to educate electric iron that gives out steam as it is used in 4. Industrial advertising. This type of the public on the proper use of the lighting pressing clothes an improvement and new advertising is intended for buyers of industrial fixtures. addition to the product. Then, there is also what machines like printing press, textile machinery, All institutional advertising is aimed at the has come to be known as the answering rice thresher, equipment for use in bakeshops, establishment of good- will with the various machine which takes messages conveyed and others. publics the company endeavors to serve. through the phone when the would-be recipient Industrial advertising shares basic similarities of the call is out. This machine, simple as it with advertising of consumer goods. In both, seems, performs the function of a secretary to a the advertiser must measure his potential ADVERTISING STAGES certain extent. market; study the buying habits and motives of The advertising stage in which a product falls The Competitive Stage. Even after would-be potential users; deter- mine his advertising consumers are convinced of the desirability of objective; set up his budget, select media; and circumscribes the basic strategy for advertising the product. The advertising stages are as buying and using the advertised product, prepare and place the advertisements. nevertheless, they become bewildered with Nevertheless, one distinguishing characteristic follows. respect to the product's brand. Take the case of between the two types of advertising is that in The pioneering Stage. During this stage, toothpaste or dental cream. There are so many industrial advertising, the advertisement is advertisement used by the company producing brands of this product in the market such as designed to show the prospective customers a new product has for its objective the invitation Crest, Closeup. Pepsodent, Colgate, Aim, and that the product or service advertised will of attention of its marketing audience. Thus, others. So, consumers invariably ask: Which decrease cost, increase production, improve the advertising is directed to the product's brand shall he or she buy? salability of the product, or otherwise increase distiguishing features, and price. As such, this is profit. The purpose of advertising in the competitive known as pioneering advertising. Through it, stage known as competitive advertising is intended to show how a particular brand of termination of advertising objectives. It is volume of the advertised product or service product as compared to other brands will better management which has the responsibility to over a given period of time. satisfy consumers. So, as such, competitive identify these objectives. Designing the plan. If the objective of the advertising has persuasion as its objective. Advertising objectives must be reasonable. advertising campaign is simply to generate The Retention Stage. The third advertising Studies show that one major reason why some increasing awareness of the existence of the stage through which a product passes is the companies fail to achieve their advertising brand product among the population, a vastly retentive stage. When the public not only knows objectives is due to overambition. No attempt different plan is needed than if the objective is the advertised product but uses it regularly, it should be made to use advertisements intended aimed at having a highly segmented group to becomes the duty of the company to everyone, instead of likely ones. More- over, buy the brand product. manufacturing the product to hold the interest management should not endeavor to sell a If good objectives are developed and clearly of the public to use the product through product for all occasions just as it is wrong to stated, then all those who are concerned with reminder or repetition. This is why retentive ask and compel consumers to change their the planning of advertising programs can at- advertising is also known as reminder habits instead of their brands. tack the other problem areas with relative ease advertising. And this is necessary because while But, why set advertising objectives? and good purpose. Unfortunately, too often, the public is accustomed to use a product with a advertising objectives are not clear-cut. Many of particular brand, it is not far-fetched though to At the outset, there must be complete them are too general while others are hard to think that some consumers may try to agreement among the parties involved in the attain. experiment other brands of the product. Thus, advertising campaign development and in the case of San Miguel beer, continuous approval process that there are specific, Evaluating results. Unless results are advertisements are presented. measurable objectives for the campaign. In the evaluated against advertising objectives, absence of such an agreement, the campaign is management will never know whether it is wise doomed to fail from the very beginning if it ever to continue with the campaign or not. It will ADVERTISING OBJECTIVES gets off the ground. In addition to assuming never know whether the campaign is going or agreement among the planners and managers, coming. The wide diversity of occasions for the use of setting advertising objectives are important and advertising makes it both important and It is necessary to whoever makes the plan to necessary for four basic reasons. These reasons necessary for management to develop a clear have a full under- standing and grasp of the are: conception of what it specifically wants to situation of the brand prior to the campaign so achieve through its overall advertising effort as Measurement. Without advertising objectives that a correct evaluation of results may be well as through particular advertising campaigns set in writing it may be difficult, if not accomplished. down to specific ads. Defining goals is the key impossible, to determine whether or not the Relating advertising to other expenditures. requirement for effective advertising planning advertising campaign was successful. This Regardless of the kind of advertising used, and measurement of results. means setting some objectives or goals against expenses on the part of the advertiser are which actual results can be measured. In an It should be recognized that the important always involved. In fact, the plan of an advertising campaign, the measure of success area in the building of advertising programs and advertising campaign must be considered may range from the gains in aware- ness that launching the necessary campaign is the de- the product exists to an actual increase in sales always in the light of appropriations available 2. Behavioral effects. When advertising goals Creative Strategy. Any strategy must take into for that purpose. cannot be set directly in terms of final sales, it consideration the following: becomes necessary that a type of behavioral For this reason, today's management often 1. Objective what the advertising seeks to activity on the part of consumers be used to evaluates an advertising investment just as it accomplish. measure the effect of the advertising messages. would any other major expenditure on a cost- 2. Plan how to make an advertisement For example, some advertisers try to induce the return basis. Increasingly, therefore, which bring results. target market to take some sort of specific management is generally prone to ask 3. Target market - what particular action to their advertisements short of making a advertising people to justify the investment to segment of the market the purchase such as sending more in- formation, be made and to give some actual measures of advertisements seeks to reach. returning a reply card, and others. Through success for the money expended. 4. Consumer benefit - the cogent reasons these means, the advertiser will be in a position why consumers should buy and use the to identify who are responding to the product or service. advertisements and what results are being Types of Advertising Objectives 5. Support the main argument that will obtained. convince the would-be consumers of Many advertisers, if not all, set their 3. Communication effects. In the case of most the benefits in using or availing of advertising objectives in one of three ways: consumer goods that come in packages, the advertised product of service. advertising objective may be to measure the 6. Tone the "personality" of the product or 1. Sales. Since the aim of advertisements, by effects advertising has generated in terms of service that sets it apart from the and large, is to increase sales volume, some awareness, knowledge, or brand preference. others. types of marketers, primarily those in- volved in direct response, can easily set and measure Important Guidelines. In trying to develop a their advertising objectives in terms of units creative and affective strategy on which the sold or peso sales. Marketers can easily do that ADVERTISING STRATEGIES advertising campaign will be anchored upon, inasmuch as advertising is the only form of certain guidelines must be recognized. All advertising strategies involve a plan on marketing and selling used in moving the brand Otherwise, the company will not be able to how to project the product or service to the product from the marketers to the final reach its destination. attention and thinking of the consumers. consumers. The marketing channel seeks to Strategies are designed on how to reach the 1. Make the creative strategy fit the establish a link between the manufacturers and target market and make it act in accordance marketing plan. Never allow any room the consumers through various media. The with the expectations and desires of the for the product, price, and package to consumers either react with an order or simply company producing the product or offering the go off in one direction while advertising ignore the advertisements and thus refuse to service. goes off in another. The two must go buy. Understanding the market in depth helps in hand in hand if successful results are to Setting advertising goals in terms of sales is be achieved. the development of a purposeful and creative doubtless desirable when it can be done. 2. Objectives must be reasonable. Some strategy. To do this, facts on product, However, it just isn't possible in every consumer advertisements aim to attract the competition, and target customers must be product marketing situation. attention of the general mass of people gathered and analyzed. - an aim which is, overambitious and product. No amount of advertising can sales techniques and procedures. Research is impossible to attain. Moreover, the effectively sell a poor product. usually divided into two major fields: advertisements should not attempt to These are by no means the only important Opinion Research. This is designed and influence consumers change their things a planner should consider in trying to conducted purposely to people. Future habits instead of just their brand create a suitable and effective advertising consumer behavior may be mapped and the preference. strategy. There are still countless guidelines for manufacturer can prepare his sales and public 3. Ideas projected to the public must be the advertiser to think and consider. relations programs accordingly. Opinion simple. Not everyone is gifted with research also permits the manufacturer to intelligence as to be able to understand One last word. One should not overlook the design or change the specification of his product everything contained in the advertising fact that whenever an advertisement conflicts to conform it with the desires of his prospective message that is couched in words that with the personality of the brand product - the customers. may be difficult to understand. image management wants it projected and 4. Put the strategy in writing. This will known to the consumers - such advertisement Factual Research. This is used to uncover enable the advertiser (management) to should be consigned to the waste can because it facts concerning past or present consumer refer to the strategy in case of doubt. will not get management in the attainment of behavior. Data on buying habits, brand 5. Keep the strategy up-to-date. Nothing its advertising objectives. preferences, ownership and use of certain is constant. Every- thing goes through a products, and rate of renewed purchase of stage of constant change, even the merchandise are included in this type. market and consumers. Time was when ADVERTISING CAMPAIGNS Some of the research problems that require a particular advertising campaign was geared to the ""baby boom" after the A campaign begins with research. The solution are: war. That, no longer exists today. Rather, research department of the agency sets to work 1. Determination of the size, location, and there is today what is known as discovering the use of the product or service, its importance of the market for a new product. "suburban revolution." Many advantages, who buys it and where it is bought consumers have moved from the cities and, finally, what will persuade more people to 2. Determination of the possible acceptance of to the suburbs which fact must be taken buy it. Members of the research department a product or service and the evaluation of sales into account. use many means to gather this information. features in terms of likes and dis- likes of 6. Advertise salient points, not those that consumers. Research is not only concerned with the are obvious. Advertising on the obvious 3. The discovery of uses to which consumers discovery of new facts, their correct analysis is sheer waste of time, effort, and can put products (or services) unknown to their and interpretation but also of the revision of money. For example, pointing to the producers or the discovery of uses to which an accepted conclusions, theories, or precepts in advantage of buying food in cans where established product may be put. the light of such discovered facts. The ultimate all one needs to do is use a can opener. objective of advertising and marketing re- 4. The determination of opinions of consumers This is obvious, if not insulting, to the search is the discovery of facts which may be regarding products quality and service intelligence of the consumers. useful in the planning, creation and execution of rendered. 7. Have a better product. Effective more effective and profitable advertising and advertising starts with having a better 5. The gathering of composite industry statistic be to elicit awareness of the general public of or magazine, it then follows that an advertising such as the national sales volume for all the new product's existence in the market. campaign to be read. Newspaper schedules manufacturers in the field. must be worked up when the ads are. running If the product is already known in the market, in every issue for a specific period has a much 6. Determination of the trend of general then the objective could be the desire to greater chance to run end to end. business conditions in any area. increase its sales volume or prevent sales de- cline. The building of product prestige in the 6. Copy themes. Based on copy testing and 7. The reading (of newspapers and magazines), minds of consumers could be another objective other elements of a research phase of a listening (to radio) and viewing (of television) behind the advertising campaign. campaign, copy themes are prepared. The habits of the public. campaign or part of it is built around one or 2. Allocation of the advertising appropriation. 8. Determination of public attitudes towards more of the themes. The sum of money derived from capital asssets policies, activities, and management of the or from profits makes up the appropriation for A theme is a sales point or product feature company opinions. advertising during any specific period. The around which an ad- vertisement or advertising 9. Predicting the behavior of consumers by appropriation may be based upon the task campaign is built so as to create maximum eliciting current opinions. method, arbitrary method, or per- centage impression upon prospects. The theme may be method (percentage of previous year's sales or expressed in the body copy, headline, Advertising Campaigns. The effort of selling a estimated sales. for the coming year). illustration, slogan, or in any combination of product or ser vice with the aid of advertising is these. usually thought of in terms of campaigns which 3. Research. This may encompass a study of may be described briefly as a "connected series market conditions product salability, buying 7. Artwork. Suitable illustrations are conceived of operations designed to bring some desired habits of consumers, suitability of specific and produced with an eye appeal to prospective result." The goal of such effort appears obvious media in reaching desired prospects, and force consumers. to all: to sell the product. of competition coming from manufacturers of 8. Production. The transformation of the copy like product or offering the same service. Generally speaking, a campaign is launched and the artwork into the physical aspect of the when a series of advertising messages is 4. Definition of the area in which the campaign campaign is the responsibility of the production disseminated through one or more channels of is to run. This area may be national, regional, or manager. This is discussed in detail in a later communication and is often coordinated with local. If a new product is to be introduced, a chapter. other promotional and merchandising activities local area may be selected as the focus, from 9. Verification of media performance. a specific sales objective. which distribution may be generated regionally Newspaper tear sheets and magazines are and then nationally. Or the campaign may cover The elements that combine to make up an examined to determine whether the media the entire country through media or national advertising campaign are: inserted the advertisements as ordered. The coverage such as television, newspaper, and broadcast of spot announcements may be 1. Determination of objective. What actually is radio. verified by requesting an affidavit of the purpose or objective of launching an 5. Advertising schedule. Since a single performance from the station. advertising campaign for a new brand pro- appearance of advertisement may not be seen duct? As in many instances, the objective may 10. Recording of results. If the copy is keyed, by people who read every issue of a newspaper tabulation of response is made to and for each medium and for each insertion. Number of sales The difference in the thinking of advertising Top management, on the other hand, wants made by each dealer during the course of the men and top management surfaced during one from "ad" men the following: campaign in the selected area may be seminar. Many ad men said this was precisely 1. Understanding of management's problems determined by inventory check. the time to increase advertising efforts rather and goals. than slacken them, to blend institutional, 11. Evaluation of results. After the campaign "company-image" advertising with pro- duct 2. Long-range thinking, planning. has been ran, the following questions should be advertising so that overall advertising answered in the light of results: Has the 3. Organization of the advertising function effectiveness would not be lost. This need is campaign achieved its objectives? How well has coordinated with others corporate functions. particularly urgent because of the tremendous each medium per- formed in its attempt to emphasis on new products, it was further 4. Soundly based recommendations for the reach prospects economically? Which medium, pointed out. advertising plan (subject to management if any, should be struck from the list? Which unused media may be considered for future At this point, let us focus our attention on approval) and responsibility for the productive campaigns? what "ad" executives want from management:2 execution of the plan.
1. Clearly defined corporate objectives. 5. Improved methods of budget and cost
control. FIXING ADVERTISING 2. Clarification of advertising's responsibility and general management understanding that 6. Responsibility for advertising agency RESPONSIBILITIES performance. advertising is a vital member of the marketing Not all advertising men will agree that urgent team. 7. Selection and development of advertising action is needed to "bridge the gap" between personnel. 3. Management support and cooperation on advertising and management. Some insist that what advertising is expected to do and can do. 8. Better evaluation of advertising effectiveness. this gap is a figment of the imagination of frustrated advertising men in the lower ranks. 4. Coordination and close cooperation between "The lower you go down into a company's ranks, advertising and other marketing functions so the less understanding of management and the that information is available when and where more 'demands' one will surely find," observed needed. a business executive. 5. Advertising budget approval without the While advertising theory is admittedly an preconceived notion of arbitrarily cutting off 5% imprecise science, nevertheless, at the very or 10% to "get the water out of it. least, top management should be aware of the 6. Authority to say "yes" to the agency as well as need to take advertising men into its confidence "no." on board company objectives and to consult with the advertising department on such things 7. Funds to develop needed advertising as new products at the beginning of the new research on long-range as well as short-range product cycle. basis.