LENDI INSTITUTE OF ENGINEERING AND TECHNOLOGY

An Autonomous Institution
(Approved by A.I.C.T.E & Affiliated to JNTU,Kakinada)
Accredited By NBA & NACC With “ A ” Grade
Jonnada (Village), Denkada (Mandal), Vizianagaram Dist – 535 005
Phone No. 08922-241111, 241112
E-Mail: lendi_2008@yahoo.com Website: www.lendi.org
SALESFORCE QUESTION BANK

UNIT-1
BLOOMS
QUESTIONS MARKS
TAXONOMY LEVEL
Explain about
1 UNDERSTAND 14M
i)Trail ii) Badges iii) Ranks iv) Credentials v) Groups

Explain the process of installing an APP with

2 UNDERSTAND 14M
example.

With a neat sketch explain the architecture of

3 APPLY 14M
salesforce.

What is a picklist? Briefly explain about the parts &

4 UNDERSTAND 14M
types of picklists.

5 How the picklist values can be managed? Explain. UNDERSTAND 14M

a) What’s the big deal with Trailblazer

UNDERSTAND 10M
Community?
6
b) Give a short note about REMEMBER
i) Salesforce MVP’s 4M
ii) Community group leaders
a) Briefly explain about the components of setup UNDERSTAND
7 7M
menu in trailhead
b) Explain the concept of database in the context UNDERSTAND
7M
of salesforce.
Discuss the benefits of salesforce platform and
analyze how it can be used for the following profiles ANALYZE
8 i)HR , ii) IT Admin , iii) Finance manager iv)Supply 14M
Chain management v) Product Manager
vi) Operation manager
a) Create a global value set for picklist with the
label & name as ingredients
9 CREATE 10M
Values: Milk, Sugar, Butter, Vanilla, Brown
Sugar, Oat Meal.
b) Use the above created global value set to
APPLY 4M
create a picklist field.
a) With a neat sketch explain the how duplicate
10 APPLY 10M
management works.
b) Discuss about the advantages of duplicate free
UNDERSTAND 4M
data.
 LENDI INSTITUTE OF ENGINEERING AND TECHNOLOGY
An Autonomous Institution
(Approved by A.I.C.T.E & Affiliated to JNTU,Kakinada)
Accredited By NBA & NACC With “ A ” Grade
Jonnada (Village), Denkada (Mandal), Vizianagaram Dist – 535 005
Phone No. 08922-241111, 241112
E-Mail: lendi_2008@yahoo.com Website: www.lendi.org
UNIT-2
Create a custom object with labels as “favorite” CREATE
which allows you to choose the tab style field. And
1 14M
create a “look-up” Relationship for “favorite” object
with “contact” object.
Explain how do you import the data into APP and test UNDERSTAND
2 14M
it.
With a neat sketch , explain the Lighting App Builder
3 APPLY 14M
Interface and Lighting page Types
Create a validation rule on Account object with
following properties.
Rule Name: Account_Number_8_Characters
4 Formula : Account No Field Should Consists of 8 CREATE 14M
Characters
Error Message: Account Number must be exactly 8
characters
5 a) How do you visualize your data model. Explain. UNDERSTAND 7M
Explain Process & Creating an object with schema UNDERSTAND
5 b) 7M
builder.
HR recruiters need to enter lot of data about the Evaluate
candidates into the recurring app. What can be the
6a) 7M
solution for them to review about the candidates from
that data.
Create a custom formula field that calculates the Create
6b) 7M
overall score from the review object
Create a rollup summary field for “No of Reviews” Create
7a) 7M
on Job Application Object
Create a rollup summary field for “Review Scores” Create
7b) 7M
on Job Application Object
Create a custom formula field that calculates the Create
8 a) Average Review Score for the Job Application 7M
Object
Create a custom formula field that shows Create
Green/Yellow/Red colors on job application record
based on below average review scores.
8 b) 7M
Green Color if Average Review Score is >=3.5,
Yellow Color if Average Review Score is >=2.5,
Red Color if Average Review Score is >=0
Customize the Review Page Layout to help HR team Create
to access the information process with the following
hierarchy.
9 Section: 14M
 Core Competencies
 Leadership Skills
 Experience
 LENDI INSTITUTE OF ENGINEERING AND TECHNOLOGY
An Autonomous Institution
(Approved by A.I.C.T.E & Affiliated to JNTU,Kakinada)
Accredited By NBA & NACC With “ A ” Grade
Jonnada (Village), Denkada (Mandal), Vizianagaram Dist – 535 005
Phone No. 08922-241111, 241112
E-Mail: lendi_2008@yahoo.com Website: www.lendi.org
 Recommendation
What are the two methods salesforce offers for Understand
10a) 7M
Importing the data? When do we use them?
10b What are the two methods salesforce offers for Understand
7M
) Exporting the data?How do we use them?

UNIT-3
Create records to track your leads, and update the status of
each lead as you work with them to initiate a deal.
Create a lead:
 First Name: Chantal
 Last Name: Smith
 Company: Get Cloudy South
Update lead status: Create
1  Change Chantal Smith’s Lead Status to: Working - 14M
Contacted
Add a task on Chantal Smith’s record:
 Subject: Call Ms. Smith
 Due Date: any future date
Convert the lead to an account and contact:
 New Account Name: Get Cloudy South
 New Contact: Chantal Smith
2a) Explain the stages of how opportunity moves in salesforce Understand 7M
2b) Explain about i)Revenue Split ii) Overlay Split Understand 7M
Explain the process of creating a new process on account Understand
3a) object(Give the process name & type as Contact Address 7M
Change)
Understand
3 b) Describe the criteria that determines when the process runs 7M
Build a process for creating the interview records, with the
following information.
Name: Create Interviewer Record Create
Criteria Name: Hiring Manager Not Blank
Conditions which are to be met under criteria for
4 executing actions: 14M
 Field: Position : Hiring_Manager__c
 Operator : Does Not Equal
 Type : Global Constant
 Value : $GlobalConstant.Null

With a neat sketch explain how salesforce records are Apply

5 14M
approved inyour org
Create the dependency between picklists (Region & Zone) in
6 14M
Account object with following Region & Zone information.
 LENDI INSTITUTE OF ENGINEERING AND TECHNOLOGY
An Autonomous Institution
(Approved by A.I.C.T.E & Affiliated to JNTU,Kakinada)
Accredited By NBA & NACC With “ A ” Grade
Jonnada (Village), Denkada (Mandal), Vizianagaram Dist – 535 005
Phone No. 08922-241111, 241112
E-Mail: lendi_2008@yahoo.com Website: www.lendi.org
APAC: East Asia, Oceania, Southeast Asia Create
EMEA: Africa, Europe, Middle East, UK + Ireland
LATAM: Mexico, Caribbean, Central America, South
America
US: Midwest US, Northeast US, Southeast US, Southwest
US, West US
Canada: Northern Canada, Mountains and the West, The
Prairies
Explain the process of creating new profile & customizing Understand
7 a) 7M
the how profiles are viewed
Understand
7b) Expalin the different levels of data access 7M
How do you specify the trusted IP Range for the Understand 5M
8 a)
organization
Understand
8 b) How do you restrict login access by IP address using profiles 5M

8 c) How do you restrict login access by Time Understand 4M

Understand
9 a) Explain how to restrict field access with a profile 7M
Understand
b) Explain how to add field access with a permission set 7M
Understand
10 Explain the process of defining a Role Hierarchy 14M

UNIT-4
Explain the process of installing salesforce extension pack in Understand
1a) 7M
VS Code
Explain the process of searching files in VS Code Understand
1b) 7M
environment
What is Encryption? How shield Encryption works in sales Understand
2a) 7M
force?
Understand
2b) How to assign the permissions and create a tenant secret? 7M

3 a) Interpret the reasons for not encrypting all the information Apply 7M
We need to know which data need to be encrypted and how Apply
3 b) 7M
to do that securely & sustainably.
Understand
4a) Explain the process of installing & updating salesforce CLI 7M

4 b) What is CLI & mention the uses of CLI Remember 7M

What is a Shell? Explain different types of Shell and list the Understand
5 14M
differences between PowerShell and ZSH
What is an API? How Salesforce uses API? Understand
6a) 7M
 LENDI INSTITUTE OF ENGINEERING AND TECHNOLOGY
An Autonomous Institution
(Approved by A.I.C.T.E & Affiliated to JNTU,Kakinada)
Accredited By NBA & NACC With “ A ” Grade
Jonnada (Village), Denkada (Mandal), Vizianagaram Dist – 535 005
Phone No. 08922-241111, 241112
E-Mail: lendi_2008@yahoo.com Website: www.lendi.org
What are the benefits of API? Understand
6b) 7M

7 How Query event Log file works? Discuss in detail? Understand 14M
8 Explain how to download Event log files? Understand 14M
Networkable API’s are game changers? Do you agree? Evaluate
9 a) Justify your answer 7M

9 b) Explain the growth of API’s then and now Understand 7M

Explain about i) SOAP API ii) REST API iii) BULK API Understand
10 iv) PUB/SUB API 14M

UNIT-5

1a) Explain the process of creating an APEX class Understand 7M

1b) How to authenticate your playground Understand 7M
2 a) Explain about the Batch Apex with its syntax. Understand 7M
What is Queueable APEX. What are the benefits of Understand
2 b) 7M
Queueable Apex while compared to Future methods.
Explain how to get the data from the service & how to send Understand
3 14M
the data to a service
Understand
4 a) What is asynchronous apex? Explain about the benefits of it 7M

4 b) Explain about Future Apex with Future method syntax Understand 7M

What is the use of APEX Trigger? Explain the types of Understand
5 14M
triggers with an example using any context variable
Explain about the APEX Unit Tests and its benefits, with an Understand
6 14M
example
Explain about the following
i) Creating APEX Class
7 a) ii) Adding a Method to APEX Class Understand 14M
iii) Invoking and Testing the code
iv) Verifying the updated fields
8 a) Explain the setup process APEX Specialist Understand 7M
8 b) Explain about the challenges in asynchronous processing. Understand 7M
How to perform bulk SOQL & DML . Explain with trigger APPLY
9a) 14M
example
For the below apex code, write the apex class for the unit
10 test cases which checks for the following scenarios 14
i) Warm ii) Freezing Point iii) HighTemprature(Above
 LENDI INSTITUTE OF ENGINEERING AND TECHNOLOGY
An Autonomous Institution
(Approved by A.I.C.T.E & Affiliated to JNTU,Kakinada)
Accredited By NBA & NACC With “ A ” Grade
Jonnada (Village), Denkada (Mandal), Vizianagaram Dist – 535 005
Phone No. 08922-241111, 241112
E-Mail: lendi_2008@yahoo.com Website: www.lendi.org
50) iv) Negative Temprature CREATE
public class TemperatureConverter
{
public static Decimal
FahrenheitToCelsius(Decimal fh)
{
Decimal cs = (fh - 32) * 5/9;
return cs.setScale(2);
}
}