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Index
Ⅰ. Introduction ............................................................................................................................. 1
1. Welcome .............................................................................................................................. 1
2. Safety Information ................................................................................................................ 1
Ⅱ. About the Printer .................................................................................................................... 3
Ⅲ. Software Installation ................................................................................................................ 5
1. Install the Microsoft Runtime Required to Run the Printer Software ............................... 5
2. Install the UltraPrint Software ............................................................................................ 5
3. Install the PrintEngine Software .......................................................................................... 7
Ⅳ. Work Process ........................................................................................................................... 8
Ⅴ. How is the Cloth Treated.......................................................................................................... 9
Ⅵ. How to Make a Picture that needs to be Printed? .............................................................. 10
Ⅶ. UItraPrint Output Software Instructions ............................................................................... 15
1.Software Instructions .......................................................................................................... 15
2. UltraPrint Image Printing Settings .................................................................................... 19
Ⅷ. PrintEngine Print Software Instructions............................................................................... 22
Ⅸ. Common Faults and Troubleshooting Methods .................................................................. 28
Ⅹ. Disassembly and Cleaning of the Nozzle ............................................................................. 29
1. Disassembly ........................................................................................................................ 29
2. Clean The Print Head ...................................................................................................... 29
Ⅺ. Daily Maintenance Instructions............................................................................................. 32
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Ⅰ. Introduction

1. Welcome
Thank you so much for your smart selection with this product, congratulations to you for having a
multifunctional machine with diversified printing objects and wild application fields. We hope you
can have a machine with good use and good maintenance so before start, please follow the
manual and read carefully ‘red color fonts’. Pay attention to the sentences with ‘note’ ‘notice’
‘important’ ‘attention’ ‘warning’. Please keep the manual safe for further use.

Disclaimer: With the update of products, the content of this manual is subject to change without further notice. None
of the units, institutions or individuals are allowed to copy any part of this manual, including modification and
translation, without any permission of KMBYC company, otherwise the company will investigate its legal liability.

All losses or personal injuries caused by the user’s violation of any of the following clauses shall be
borne by the user.
① All losses caused by the user's failure to operate the parts of "warning", "attention" and "important "
emphasized in the operation instructions;
② All losses and personal injuries caused by juveniles.
③ Loss and personal injury caused by improper placement of equipment, falling off and side falling;
④ Improper placement of consumables by operators may result in loss and personal injury;
⑤ Fire and personal injury caused by wrong power supply and circuit connection;
⑥ The possible losses may be caused when using this device which is not guaranteed
⑦ To be compatible with all types of computers and operating systems. Please use original accessories and
ink of KMBYC. If the printer damage caused by using non-KMBYC accessories and ink is not covered by
the warranty
⑧ To ensure the machine stable, please do not change the original parameter settings of the printer without
authorization (Original: fog spray - depth eclosion setting- unidirectional printing - car speed 80%. If there’s
any special requirements, please consult after-sales service on time), otherwise all losses caused shall be
borne by users;
⑨ Please do not fill ink before the printer starts.

2. Safety Information
Please read this instruction carefully and operate in strict accordance with the instruction
to avoid equipment damage or personal injury. Any damage to the equipment caused by
failure to follow the instructions is not covered by our warranty.
Safety notice: please read the manual carefully, follow the instructions strictly to avoid equipment damage
and human damages. Any losses or damages caused by failure to follow the instructions will not covered by
our warranty.

【!】Warning: Personal injury or equipment damage may occur due to improper operation if these instructions
are ignored. Please pay attention to these warnings.
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【!】Notice: If ignore these instructions, improper operation may result in personal injury or equipment
damage. Please pay attention to these notices.
【!】Important: If ignore these instructions, improper operation may result in personal injury or equipment
damage. Please pay attention to these important signals.

【！】Warning--Place the Printer

1. Avoid places where the temperature and the humidity changes drastically. The printer should avoid direct
sunlight, strong light or heating. Strong light may cause the printer sensor loss of function.
2. Avoid placing in places where dust pollution, electric shock and vibration are likely to occur.
3. Keep enough room around the printer to ensure adequate ventilation, ensure that the printing flatbed have
enough space to move in and out, up and down.
4. Place the printer on a stable workbench, the size of the workbench should exceed the base of the printer.
5. If the printer is tilted, the printer will not work properly, please keep it flat.
6. Place the printer close to the power socket to ensure that the power plug is easy to plug in and out.
7. Keep the printer away from magnets or devices containing magnets.
8. The best temperature is 20 ~ 35 ℃, and the humidity is 55% ~ 65%.
Note: The temperature drops sharply in winter, which will seriously affect the fluency of the ink.
Before starting the machine, make sure that the temperature of the ink on the machine reaches
above 20 degrees. Otherwise, it will cause the ink floating, the ink path system and nozzle will be
blocked, which will damage the printing quality.
【！】Attention - Select the Power Supply
1. Only use the power which allowed in this manual. Incorrect power supply voltage will cause fire or electric
damage.
2. Use only the power cable that came with the printer. Other power cables may cause fire or electric shock.
3. Do not use damaged cables. Otherwise machine damage or casualties may occur.
4. Do not use wet hands to touch the power cables.
5. The plug must be completely inserted into the power socket.
6. Make sure that the power socket connected to the printer has qualified ground wire configuration. If there
is no qualified ground wire configuration in the user's area, please connect the ground wire manually.
【！】About Ink
1. Keep ink bottles out of the reach of children.
2. If the ink gets on the skin, wash it thoroughly with soap and water. If ink gets into your eyes, rinse
immediately with water and seek medical attention immediately.
3. It is recommended that the colors ink should be used up within 3 months, white ink for 2 months after
unsealing. Every time shake the ink evenly before use. The ink should be stored in a cool dry. and dark place,
the temperature should be at 20 ~ 25 ℃, and the humidity should be with 55% ~ 65%
Important—When Using the Printer
1. Do not reach into the printer or touch other moving parts during printer working.
2. Don't try to repair the printer by yourself without the guidance of professional technician.
3. Do not spill liquid on printer, especially on the circuit and signal transmission parts.
4. When using cable (data cable) to connect printer and computer, make sure to use standard cable (data
cable) and connect the interface correctly.
5. Do not operate the printer when the printer is on self-testing.
6. Please do not plug or plug the cable (data cable) of the printer when it is turned on.

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Ⅱ. About the printer

1. Screen Window. Display the current state of the machine. When the display OFF is the printer on-line
failure, check whether the USB cable and the computer are properly connected; whether the USB cable is
loose and damaged; whether the PrintEngine software is opened; and whether the USB driver is installed
normally. When showing Ready to prove that the printer online normal, such as print;
2. Main Power;
3. Emergency Stop Power, which can be pressed when the machine encounters emergency to avoid
machine been damaged;
4. Y Axis Belt. Control Y axis moves；
5. Y Axis Guide Rail. Control the flatbed moves. In order to ensure the printing quality, please keep the
guide rail lubrication (note: please use machine Liquid lubricant);
6. Up Button for Platform;
7. Forward Button for Platform;
8. Down Button for Platform;
9. Back Button for Platform.;
10. Ink Indicator. When the ink level lower than normal print level, please add ink；
11. Grading Strip. Please keep the grating strip clean all the time.
12. X-Axis Belt. X-axis belt controls X-axis moving, please ensure the belt tight, when there’s any loose
please tight it or contact our after-sells technician on time.
13. X-Axis Guide Rail. In order to have good printing please keep the guide rail lubrication (note: please
use machine Liquid lubricant);
14. Waste Ink Box. Clean up regularly about a week;

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15. USB Socket;

16. Power Jack；
17. Ink Box. Please add it according to the label; please make sure to add more than 80% of the ink bottle
volume to each ink bottle. Due to the particularity of the ink, in order to ensure the normal printing effect, the
ink in the ink bottle should be replaced every 2 months. If the ink in the ink bottle has not been used up for
more than 3 months, in order to ensure the normal printing effect and avoid clogging the print head, be sure
to discard the original ink, and then add new ink.
19. Rubber Scraper. Every time after automatic head cleaning by computer there would be ink residue on
the rubber scraper, it would be highly recommended to clean the rubber scraper by ‘dust-free tissue’ or
tissue. If the ink becomes hard, use cleaning solution to help clean it.
20. Ink Mat. Every time after automatic head cleaning by computer there would be ink residue on the mat
too, please keep it clean. (The print head would seal with the mat when power off, if there’s any damage of
mat would let the printhead stay in the air and it will cause the head clog after the long time.)

21.Print Head. The key part of the printer, please don't touch. When the head been hit during printing, it will
cause irreversible damage to the print head. So please pay highly attention of the print height when printing.
22.Print Head Plates. The plates are the protection of the print head. Every time after automatic head
cleaning by computer there would be ink residue there, please keep it clean (Note: do not touch the print
head when do cleaning.)

Notice: the print head, ink supplies are consumables, no warranty!!!

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Ⅲ. Software Installation

1. Install the Microsoft Runtime Required to Run the Printer Software

(If there is anti-virus software, please uninstall the anti-virus software, otherwise it will be unstable to use later)

Find the attached Metal USB flash drive, plug it into the computer, find ,
double-click installation;
After the installation is complete, restart the computer

2. Install the UltraPrint Software

2.1 No need to install UltraPrint software

Find the compressed package , you can copy it to the computer disk and right-click to unzip it, find

it inside, right-click to create a desktop shortcut, find and double-click to open it

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2.2 Install UltraPrint software package

Double-click the installation file , Click“next”

Customizable installation path

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3. Install the PrintEngine Software

Find the software zip on the Metal U-Disk , Unzip it. Find the match diver ,

choose the , install the diver.

Then find , Double-click to open.

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Ⅳ. Work Process

1. Use heat press machine to pretreat the cloth and make the surface flat. Spraying cloth
processing solution uniformly in the printing range is beneficial to enhance the printing pattern color
brightness and color fastness.

2.Photoshop sets the printing image size, printing color effect, spot color channel creation and so
on. After setting, save the image format in TIFF (save the image name as English or Arabic
numerals).
3. Use UltraPrint opens the TIFF image, and sets the final printing Ink
amount, Resolution, Pass speed and so on in UltraPrint. Save the image in PRN format.

4. Use PrintEngine software to open the PRN pattern and click "Print".

5. After printing, do not directly touch the printing pattern on the cloth surface, and use the Heat
Press Machine for pressing again. Removing excess moisture from textile ink helps to enhance the
color fastness of printed patterns.

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Ⅴ. How is the Cloth Treated

➢ Prepare Tools:
Heat Press Machine, Lint Roller, High Temperature Insulating Cloth, Light Color Cloth, Dark Color
Cloth, Pretreatment Liquid(for light color cloth), Fixing Agent Liquid (for dark color cloth)

➢ Process conditions:
1. Temperature of Heat Press Machine: 165℃-175℃.
2. Two small watering cans . The light color Pretreatment Liquid and the dark color Fixing Agent
Liquid should be distinguished.
【Water blending ratio for Pretreatment Liquid solution is 1:1 (1 part of treatment solution with 1 part of water)
and for dark color Fixing Agent Liquid solution, water blending ratio is 7:3 (7 parts of treatment solution with
3 parts of water)】

➢ The Cloth Processing Steps Before Printing:

1. Use a Lint Roller to remove the wool from the surface of the cloth (light/dark);
2. After treating the fluff on the surface, put the high-temperature thermal insulation cloth on the its
surface. Then press it with a Heat Press Machine for 30 seconds (the light-colored cloth can be
heat pressed for 15 seconds to prevent yellow), then take off the high-temperature thermal
insulation cloth and put it on one side;
3. Put the prepared treatment solution into a small spray bottle in proportion, spray evenly on the
cloth printing area.
Then, press for 30 to 45 seconds (the light-colored cloth can be heat pressed for 15 seconds to
prevent yellow).
4. After heat pressing, carefully
observe whether the surface of
the cloth has any hair standing
up, and press again if there is
any; If not, it can be fixed on the
printer's T shirt Trays , and make
sure the height of the cloth and
sprinkler head is 3-5mm;

➢ The Cloth Processing Steps

After Printing:
Be careful when removing the fabric
after printing, the ink isn‘t dry, do not
touch ink now！
Put the fabric on the pressing
machine and bake it for about 30 to
1min seconds (bake it for a while,
the effect is good), and press it for
about 30 to 45 seconds.

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Ⅵ. How to Make a Picture that needs to be Printed?

--Photoshop for set positioning frame, creates a new spot color channel.

1. Set positioning frame

①Open photoshop, now use phone case as an example.
Create a new document, set the parameters with needs. See following picture:

A. Set the actual size of the printing objects’ frame, the more precise the better;
B. Resolution of the printing objects, need to be more than or equal to 500 DPI;
C. Color mode: select RGB mode
Enter the above parameters and confirm
Tips : If the layer has a lock, hold the lock and put it into the trash can to unlock it. (see picture below)

②“CTRL+A” to select entire canvas, right-click the selected area, choose stroke.

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③The stroke can be about 15-20px (mainly based on the size of the picture, the larger the picture, the larger
the width). Please choose a color that can be printed out very clear (for example black or red)
Location: choose inner (that is means the picture you’ve been printed will be inside the stoke)

④Or “Ctrl + click the picture layer” ,then choose on right side manual choose “New
Spot Channel” Set spot channel as 100%

⑤ File → Save as
Select the save location（such as desktop）named the file and the format is TIF. Show as below:
Click save, select format as

TIF or TIFF then save (TIFF options as following).

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2. Print Picture Setting
①Go back to the picture which just set the positioning frame, delete the stroke picture, you will get
the picture as below:

②Insert a picture. Then select “Image”→”image size” to change the image width and height to fit positioning
frame.

Normally the picture is not a square. For example, enter the same width as the positioning frame, regardless
of the height, and choose the resolution same as the frame picture, then click "ok" (shown below).

③Use drag the picture to the positioning frame, see below:

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Click “Edit → Free Transform” in pop-up manual(Ctrl + T), then press Shift，use mouse to drag the four
corners of the picture zoom in and out proportionally. If you need to rotate the picture, right-click the picture
and choose the rotate options (see pictures below). Then the picture is ready to print.

④Spot color.
How to make white spot color
Before making the spot color, need to think that when print the picture, the white may larger than the picture
itself, so you need to make the white smaller than colors. For example, the full size picture you need to
increase the canvas size (image → canvas size) by 1 mm, and then zoom out.
First press “ctrl+left click the picture” to select the picture. Then “select→ modify → contract →
contract option”, choose the px（Normal in 5-8 px）, then “ok”.(Tips: the px which zoom in or out depends
on the size of the picture. For example, when picture smaller than 1.42MB then zoom out about 1-2 px）

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Then choose channel on right hand side →”new spot channel”, here will have an option window. In new
spot channel option, do not change the name, choose any color you like (Normally can use red, see picture
below),solidity have to be 100%.

How to only print color picutre:

Just save the picture in TIFF Format.

Save as TIFF format.

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Ⅶ. UItraPrint Output Software Instructions

1. Software Instructions

① Open the software: double-click the icon to open ；

② Set the printer: “File” → “Printer Settings”. Select "XP600" and set it to "Default Print", otherwise it will
not print normally, as shown in the figure below:

Set the canvas: "File" → "Canvas Settings". As shown below:

③Software output function Settings: Click "Setup" → "Option" , as shown in the figure below:

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Here you can set the output parameter:【Tips: Each setting, need to click “apply” first then click “ok”】
A. Output Path: Specify the save location of the print file, which is only valid when the output port is a file port.
B. Temporary File Path: specified the location of temporary files generated during program processing. When
the temporary files are exited, the program will be automatically deleted.
C. Halftoning: Select the suffix of 2bitsd.
D Priority: Select the priority of the printing process when printing
E. White Ink: Choose to have the spot which you have been done in the photoshop.
F. W/oil deepen. The white ink density is set to Max.
G. Default. Click this button to restore the relevant settings on the current option page to the default settings.
H. Advanced: Select the advanced button then you will see the following window, shown as below:
This option is mainly for choose the curve (ICC) for color compensation. When choose to print some
common pictures, for example portraits, landscape pictures, etc., choose the Standard ICC Mode. Facial
colors will be more real and delicate. When printing some single colors such as big red, big green, and
big purple etc., the general mode must be increased, so that the color saturation of the pattern will be
much higher;

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④ Curve addition and use: The details are as follows:
a. Find the " " folder in the UltraPrint installation directory, and create a folder such as XP600
(4260\4050\3350\6060\6090\1290) according to the model in this folder, and set the pointing linearization file
(***. CUV) copy to the corresponding folder;
b. Find the " " folder in the UltraPrint installation directory, create a folder such as XP600
(4260\4050\3350) according to the model in this folder, and copy the pointing curve file (***.icm) to the
corresponding folder Inside;
c. Curve usage: When printing, according to the size of the ink dots in PrintEngine, the accuracy of the print
output in UltraPrint corresponds to the same ICC. The letter -B behind the curve is the large dot, and -M is the
midpoint. There are only precision, ink dots and curve one. One correspondence can get good results;

⑤ Toolbar operation introduction: as shown in the figure below:

A. Create a new canvas, open the software to create a new canvas;

B. Open the canvas, this option is almost unnecessary; C. Save the canvas, this option is almost unnecessary;
D. Print the current drawing file; E. Place the image;
F. Delete the image; G. Forward and backward current operation steps;
H. Copy the current task, you can paste a single object and multiple objects;
I. Rotate the selected object; J.K. zoom in and out the current canvas;

A. Alignment of multiple pictures; B. The way the picture is centered; C. Arrange multiple pictures at intervals;

⑥ Add a picture: click the "place image" button on the toolbar (or right-click the mouse in the
box → add image), open the picture that needs to be printed, and edit the picture according to actual
requirements, as shown in the following figure:

Note:
The position of the picture printed on
the working platform of the machine
ultimately has nothing to do with the
position of the canvas where
UltraPrint is located. It is depends on
the X Marign, Y Marign of the Printing
software.

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⑦ Print output and settings: click or Ctrl+p, and set according to actual needs, the program will
pop up a print confirmation dialog box, as shown in the figure below:
⚫ Curve description: First select the curve according to your requirements, mainly depending on the accuracy and
the number of passes in the curve (in the red box in the figure).
⚫ The larger the number of passes, the higher the accuracy, but the slower the printing speed. Generally, white cloth
is recommended to be printed with 720x1080 resolution & 12Pass, with moderate resolution & speed, the printing
effect is suitable for most customers. Black cloth printed with 720x1440 or 2160 resolution 16pass or 24pass.

A. Resolution: select the corresponding Resolution according to the curve.

B. PASS: select the corresponding PASS number according to the curve.
C. Color: select the color mode required for current printing, CMYK for four-color ink machine.
D. Port: If you want to save the picture as a file for easy printing later, then you can select the "FILE" option. It is
recommended to use the filex option to print, use TCP/IP to print, if the picture is too big, the data cannot be
transmitted, resulting in printing failure.
【Note: If the printer is turned on normally at this time, PrintEngine is softly turned on and connected to the
computer normally. The selected FILE is selected, the printed image will be output into PRN format. The file
saved at this time will store the color and resolution setting information and cannot be modified, so that the information
will not be lost no matter how long it
takes. The output PRN format file
can be opened directly through the
PrintEngine software and printed
directly. Document processing
waiting time, especially for relatively
large files, this mode is
recommended.】
E. Ink volume adjustment: When
the color saturation of the printed
picture is too dark or too light, it can
be completed by adding or
subtracting the ink volume, which
can be divided into full color and
single color according to actual
requirements, as shown in picture.

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2. UltraPrint Image Printing Settings
① UltraPrint software, "File" → "New".

② Add pictures.

Click the "Place Image" button on the toolbar (or right-click the mouse in the box → add image)，select
the TIFF format picture.

Or

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③"Setup" - > "option".
1. Set the white ink concentration for printing. If you need to print spot color, select "spot " in white ink. If you need
to increase the amount of white ink, select the corresponding data at the concentration of white ink, and the
maximum is 100%.
2. "Advanced " → "Standard ICC Mode" → "OK";
3. After confirming the information is ok in the setting options, click "Apply" → "OK"

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④Print output and settings: click or Ctrl+p
Generally, white cloth is recommended to be printed with 720x1080 resolution and 12Pass, with moderate
resolution and speed, the printing effect is suitable for most customers. Black cloth printed with 720x1440 or 2160
resolution 16pass or 24pass.

⑤After setting, click “Print”.

Save the location of their own choice, save the name can only be English or Numbers!
The printed image will be output in PRN format, and the saved document will store the corresponding color and
precision setting information without modification, so that the information will not be lost no matter how long it
takes. The output PRN format file is opened directly through the PrintEngine software.

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Ⅷ. PrintEngine Print Software Instructions

1.Main Interface

① The Functional Module Area is divided into seven sub-modules (from lift to right)
Task Manager: Current interface;
Param Setting: Parameter settings for printing;
Calibration: Setting of software parameter calibration
Advanced Param: Color channel configuration, sports, UV light, clean settings;
Voltage Set: Voltage adjustment setting;
Help: Board logic and software CFG information;
Motion Console: Control software front, back, left, right and reset;

② Introduce of the Function (from left to right)

Open: Find and load the file to be printed by opening, support PRN and PRT formats;
Stop: Stop printing work;
Print: After selecting the task, click "Print" to start printing;
Pause: Click Pause during printing to pause printing, and click again to continue printing;
Clean: To clean the print head, you can select the print head to be cleaned according to the options;
Flash: Click on the flash and keep it on;
Test: Click to print the head status;

③ Regional Functions
X Margin: Horizontal printing start position;
Y Margin: Vertical printing start position (tick the blank box to work);
Print Speed Options: The default "high speed" mode;
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Uni-direction and Bi-direction Selection: Default "One way to the right" mode;
Step Adjustment: Adjust Bi-direction fine tuning during printing;

④ The Default Path Configuration of the Print File

After configuring the default path of the file, the print file previews under the path would all displayed in the ⑥
area（Note: pictures should be PRN format）.

⑤ Detailed Information of the Current Tasks

⑥File Preview
Previews of all printable files under the default path (the path selected at ④).
Right click in this area to "Refresh, Repreview, Repreview All And Add To Print List"

Tips: "Double-click" the picture or select "Add to Print List" to configure the task mode, and then add the task
to the task list.
In the task mode you can set: Horizontal Frame Number, Vertical Frame Number, Horizontal Space, Vertical
Space, Reprinting Times, Custom Horizontal Space, Multiple Color Ink and Multiple White Ink.
After setting the parameters, click "OK". The task enters the print list, waiting for print.

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⑦Task Area
Display the list of printed tasks and detailed information of the tasks, right-click to select operation and
configurations.

Print Task: print selected task;

Delete Task: delete selected task;
Task Attributes: pop-up window will show the attributes of the task;
Task List Set: you can choose to delete task when finish or not by tick the second box (note: first and third box
cannot be change);

⑧Status Bar
USB Link Status: Green "overspeed, high-speed, low-speed" ; Red "disconnected" ;
Flash Status: "on" and "off". Keep it open;
Carriage Unit Position: display the X, Y , Z for the coordinate position of the current carriage unit(need connect
with the printer ,then the parameter available) ;
Error Message: When an exception occurs, the lower right corner flashes red error code, click will see detailed
exception information pop up;

2.Print Setting
Material Settings: Default
Common Option: Printing speed: the moving speed of Y axis during printing. Default to “Low”; Average mode:
Default to “Close”;
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Flash: You can setting the “Flash Frequency, Flash Ontime, Flash Off time”. Usually just keep the default.
Eclosion: Default Type in "Avg", Range can be adjusted as needed, max to the 100%;
Clean: Normally keep the default state;
Color Bar: Normally keep the default state;
Jump Empty: Default to use “Run Once”;
Filling Ink: Select single-head ink or all ink according to your needs, about 5 seconds at a time. Click "Stop"
when finished;
Auto Run Paper: Tick to enable. Default setting 26;
Apply: After each setting, click "Apply" to enable that (Pay Special Attention);
White Ink Print: Tick to enable. Default to use “W-Spot”
White Ink Loop: Tick to enable. Normally keep the default state;
Other: Normally keep the default state;

3. Calibration

① Head Horizontal Distance : Color print head on the left, white print head on the right, default setting is
"-1654"; Color print head on the right, white print head on the left, default setting is "400";
② Print Head Physical Installation Calibration:
A. Check Nozzle Status: print the status of the nozzle, if the lines broken, then clean until it change to normal.

B. Vertical adjust: printed line through adjusting the physical position of the print heads to make it print as shown
in the figure below.
C Horizontal adjust: Alignment of white, color and varnish.
③ Color Table: White, color and varnish alignment correction.
④ Apply: After each setting, click "Apply" to enable that (Pay Special Attention)
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4. Advanced Parameter
A. Advance Parameter: Default Settings without modification.

B. Motion Parameter: Default Settings without modification.

①X Motor Gear: Click "Move", then click "Repos" after the carriage unit stops. You can increase the number of
pulses appropriately, increase the stroke, and measure several times, finally click "Apply" to save it.
②Y Motor Gear: Make the mark then click "move", measure the movement value and fill in the "Real length" ,
then click "calculate", And then click "Apply" to save. Repeat the measurement until the alignment is right.
③X Motor Parameter: Normally keep the default state.

④Y Motor Parameter: Normally keep the default state.

Apply: After each setting, click "Apply" to enable that (Pay Special Attention)
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C. UV Lamp Control: Default Settings without modification.

D．Clean Settings: Default Settings without modification.

5. Motion Console
Control the Platform forward, backward & back, the print head moves to the left & right, and reset the print head.

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Ⅸ. Common Faults and Troubleshooting Methods

1. Double-clicking the Print exp control software has no response and prompts an error
In order to allow the machine operators to use the machine faster, you have debugged each machine when it
leaves the factory, so there is no need to install software, just unzip the file package and use it, but some
computer systems lack runtime files, so The software may not run normally, so you need to manually install the
runtime software. For details, see Software runtime installation.

2. The printer and the printing software can’t be connected, and the computer has no response when
plugged into the USB interface software
① Check whether the driver is installed;
② Check whether the Computer USB interface works normally.

3.Turn on the machine and software, move the print head carriage unit, the carriage unit moves to
the left and can't stop, or the software always displays the position of the carriage unit as 0
① Check whether the grating ruler is stuck in the middle of the grating decoder, or the grating decoder is too high
to read the reading;
② If the check configuration is normal: check whether the wiring of the grating decoder is connected (reverse
connection may burn the decoder), whether the grating decoder has been burned, you can replace the grating
decoder and test again;
③ If you change the raster decoder and it still doesn’t work, you can first check with the raster decoder on the
machine that can be used normally now to see if the raster value can be read. If it cannot be read, it may be the
raster of the board interface not work. If the interface is broken, the board can be replaced for testing. But almost
no such situation occurs, most of which are caused by unconnected wires.

4. Obvious color spots (lack of color) appear on DTG Printer printing

① The machine step is not well adjust; ② The error of step adjust is large.

5. The print prompts that there is an error reading the data mapping file or reading PASS data error
① The format of the file is problematic. Try to output to the file, and then set in PRN format.
② Restart printer and software;
③ The computer transfers data is unstable. You can install a PCI to USB3.0 adapter card on the computer.

6. The printing color is not as bright as before

① The print head is blocked and lacks ink; ② The ink is precipitated (circulating ink is needed);
③ The printing resolution is too low, improve the printing accuracy.

7. Ink floating on the edges of printed patterns

① The print head is aging which is oblique spray. Pls replace the print head.
② The distance between the printed object and the print head is too far. It better in 3-5mm.
③ If the static electricity on the surface of the printed object is too high, do anti-static treatment.

8. The printer print the print has watermarks or color bar

①USB dongle isn’t plugged into the computer ; ②USB dongle is damaged;

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Ⅹ. Disassembly and Cleaning of the Nozzle

1. Disassembly
① Power off the printer, move the head car to the middle.
② Remove the screw on the right and left side of the head cover (as the screws in the red circle in the picture).
Then remove the protective cover.

③ Remove the head cable connecting the head as the direction of the arrow in the picture.
④ Remove the head fixing screws that need to be removed (as the screws in the red circle in the picture)
Remove the damper as the direction of the arrow in the picture. When pulling out the damper, you can only hold
the front and back positions of the ink bag, not the left and right positions. Then shake the damper back and forth,
pull it out and put it in a bag to prevent the damper drop the ink onto the head and cable.

2.Clean The Print Head

Note: Please strictly follow the steps below to clean the print head !!!
The Print heads are Consumable and Vulnerable. Once sold (or sold with the machine), there
is no warranty, please understand!

Warning: Please be careful that don't touch the print head cleaning liquid & ink directly with skin. If
you accidentally touch it, please wash it with soap (Or washing powder) immediately; If it gets into
your eyes, please rinse immediately with water; If you feel unwell, please seek medical advice
immediately!!!

When cleaning the print head, please be careful that the ink and cleaning liquid don't drip to the head cable and
the connection between the print head and the print head bottom plate. If it is accidentally dripped, it should be
cleaned immediately and dried with a hair dryer. To avoid burning the print head and mainboard, please wait for
complete evaporation, then you can put it on the printer later.

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① Preparation Tools
Printhead, a New Syringe, a Hose, corresponding
to textile cleaning liquid etc.

② Connect the syringe to the hose

③ Pump air out

Connect the syringe to the ink guide column on the head and gently pull back.
After pulling back 1ml, pause for a while to buffer the nozzle hole, and repeatedly
pull back 20ml-30ml. All the 6 ink channels on the nozzle should be pulled back
twice, and then clean the syringe. If it springs back directly when air is pumped
back, it means that the nozzle is blocked and needs to be soaked first. (Please
see step 7)

④ Pump air in
The syringe is filled with air, connect the syringe with the ink guide column on the
print head and gently press down syringe , can see the print head surface of ink
out.
All ink channels need to do this, and each channel needs to repeatedly press air
twice. This is to clean the nozzles and prevent the nozzles from mixing with
residual ink during subsequent cleaning with cleaning fluid and causing nozzle
blockage. 【If you can't push the air down or the resistance is great, you can't
push hard at this time. Because the nozzle passage is blocked or in the state of half block, if pushing hard will
penetrate the internal channel of the nozzle. At this time, need to soak the head. (Please see step 7)】

⑤ Cleaning with cleaning liquid, the cleaning time is usually 1-2 days, repeat the operation this step
Suck 3-5ml syringe cleaning liquid and connect it with the ink guide column on
the nozzle, gently press down the syringe, and when you see the
droplet-shaped cleaning liquid flowing out of the nozzle surface, draw the
syringe upward. At this time, the residual ink in the nozzle will be pumped into
the syringe and then take the ink out. After cleaning the syringe with a small
amount of cleaning liquid in the cleaning syringe cup, pour it into the waste ink
cup. According to this method, clean each channel two to three times.
Let the print head stand still, repeat this operation every 10 minutes, the
residual ink of the print head will become less and less. Let it stand still again,
and repeat the operation every 30 minutes until there is no remaining ink out
which a long time of standing.

⑥ Increase efforts to clean the head and check the status of the head
After confirming that there is no ink remaining in the water droplets that flow out
under light pressure, the syringe will change from a droplet shape to a water
column shape when you use a little bit more pressure. If printing with "pass line"
effect, part of the water will be inclined to spray when cleaning (Don’t vigorously,
otherwise the head will be damaged). At this time, need to soak the head.
(Please see step 7)

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⑦ Soak the head
If use Syringe to pressure air into the nozzle, has a hard resistance rebound, so
the nozzle blockage or in the state of half block, you can try to soak. Find a flat
container, leave enough room for the head. Then pour in the cleaning solution.
Don't need too much, just dip the liquid for the nozzle mirror. Soak for 15 minutes,
then clean it again. (The head shouldn't be soaked for a long time)

⑧ Empty the cleaning liquid in the nozzle channel

After the nozzle is cleaned, place a clean dust-free cloth or paper towel on a
stable table and place the nozzle on the dust-free cloth or paper towel.
The syringe is filled with air, connect the syringe with the ink guide column on
the print head and gently press down syringe, and repeat each channel for 4-5
times. Make the inside of the channel dry and free of liquid, to prevent the
residual cleaning liquid will mix with the ink when it used on the machine, so will
blocking the nozzle.

⑨ Install the head.

Wipe clean the cleaning liquid and ink in the ink guide column and the tank to prevent ink and cleaning liquid
from dripping on the head cable and the connection between the head and the head base plate, causing
damage to the print head.
Wait for the print head to dry completely before putting it on the machine, so as not to burn the print head and
mainboard!

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Ⅺ. Daily Maintenance Instructions

Flatbed printer is a high-resolution printing output equipment, some operators do not understand its performance and
operation skills, it is easy to cause a variety of problems, resulting in the reduction of the service life of the instrument,
to the production of enterprises bring great losses. Therefore, at ordinary times of work, do a good job of daily
maintenance of the printer is very important. So as an operator, how should the tablet printer be maintained?

1. Environmental requirements
① Indoor temperature requirements
The flatbed printer should be placed in the corner, to avoid high temperature and direct sunlight. The
suitable indoor temperature is 20℃～30℃, and the humidity is 25%～65%.
② Stable and flat working platform
Ensure that the working platform on which the printer is placed is flat and stable. (“Stable” means that
when the printer is normal working process, the working platform will not shake due to the movement of
the printer) The whole flatbed printer is very heavy. If the working platform of the old printer is not flat, the
printing platform will tilt and the printer will swing, which will affect the printing effect.
③ It is forbidden to place sundries on the printer
Especially beverages, tea cups, and liquids are strictly prohibited to prevent the liquid from entering the
printer and causing short circuit and burning the circuit board, causing irreparable losses. Wipe the dust
on the surface of the printer with a cloth regularly to prevent dust accumulation.
④ Avoid heavy load on the printing platform
It is forbidden to put heavy things on the platform, which will cause deformation or even rupture of the
printing platform, thus affecting normal use.

2. Maintenance of print head

The print head is the core component of the flatbed printer, and also the most expensive component. The
maintenance of the print head is directly related to the service life of the print head and the quality of the
pattern printing.
Due to the difference in ink quality and inadequate maintenance during use, the life of the print head will
be greatly shortened. During the normal use of the machine, please do not change the ink at will. The ink
composition of different manufacturers is different. When mixed together, the ink will undergo a chemical
reaction and solidify and agglomerate, causing the nozzle to block.
① The print head keeps in flash status
When the machine is in standby, please click the "reset icon" on the tool bar to let the carriage unit stay at
the flash position. Through the print head is keeps flash, to ensure the ink flow of the print head well. (It
will flash at the flashing position, and it will not jet at other positions)
② Print Head Reset Seal
Normal shutdown sequence, first turn off the control software, and move the carriage unit to the right
back to the ink pad. The ink absorbing pad plays a role of sealing and moisturizing the print head. It is
strictly forbidden to expose the print head to the air after the power is cut off directly. This will cause the
ink to dry out so that the ink will be solidify and block the nozzle.
③ Print Head Moisturizing and Anti-blocking
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When the machine is determined not to be used for 7 days or more, it is recommended that you remove
the print head and clean the ink repeatedly with cleaning solution. Then inject the moisturizer into the
print head and fold the dust-free cloth into a square about the size of the metal mirror surface of the print
head. Add a little moisturizer to the cloth and place it on the surface of the print head for further
moisturizing.
(The best that moisturizing liquid shoulds not be too much, not to spill out) Then seal it with plastic wrap or a
sealed bag to prevent the moisturizer from evaporating, rinse the print head every 15 days and refill the
moisturizer. When the print head is placed, the surface of the metal mirror must be downwards. It is strictly
prohibited to turn it upside down.
④ Clean the print head cover and head base plate
If there is ink in the head cover and head base plate accidentally, please use a paper towel to dry it in
time. Prevent the ink from penetrating into the internal circuit board of the print head, causing a short
circuit and damage the print head and control board.

3. Machine Maintenance
① Weekly cleaning and maintenance of X and Y axis guide rail and lifting gear and rack
Clean X axis guide rail and Y axis work platform with cloth, add liquid lubricating oil to X axis guide and Y
axis guide, add grease or solid lubricating grease to lifting screw.
② Prevent liquid splashing inside the machine
Ink and cleaning liquid are highly corrosive, do not touch the electrical components and wires. If ink,
cleaning liquid or other liquids are splashed accidentally, power off and wipe it off immediately.
③ Clean grating strip every week
There are many scales on the raster. If the scale is covered with ink and dust for a long time, it will lead to
printing fuzzy size deviation, which will affect the final printing effect.
④ Opened ink must be used in a timely manner
If not must be sealed, because this will cause the evaporation of ink or contact with the air and
deterioration, causing print head blockage, and may affect the color fastness of the printed picture on the
product.
⑤ The ink bottle on the machine must be gently shaken every two days
Shaking time about one minute. To ensure the fluency of the ink and prevent ink precipitation and block
the print head.

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昆明博易创科技开发有限公司
Kunming Boyichuang Science & Technology Development Co.,Ltd

S 深圳易龙三维科技开发有限公司
Shenzhen Yilong 3D Science & Technology Development Co.,Ltd
地址深圳市龙岗区横坪公路 89 号数字硅谷 E 栋 4 楼
4F Building E, Digital Silicon Valley,NO.89 Hengping Rd, Henggang St,Longgang District,Shenzhen,China
TEL:+86-0755-89352274 400-8316492

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Website：www.dmbyc.com

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