OWNER'S MANUAL

FRIDGE&
FREEZER

Read this owner's manual thoroughly before operating the appliance and keep
it handy for reference at all times.

EN ENGLISH AR ‫العربية‬

www.lg.com

Copyright © 2018 - 2019 LG Electronics Inc. All Rights Reserved.

TABLE OF CONTENTS This manual may contain images or
content different from the model you
purchased.
This manual is subject to revision by the
manufacturer.

SAFETY INSTRUCTIONS........................................................3
IMPORTANT SAFETY INSTRUCTIONS..................................................... 3

INSTALLATION.......................................................................11
Compartments........................................................................................... 11
Notes for Movement and Transport........................................................... 12
Notes for Installation.................................................................................. 12
Dimensions and Clearances...................................................................... 12
Ambient Temperature................................................................................ 13
Removing the Door.................................................................................... 13
Refitting the Door....................................................................................... 14
Adjusting the Height of the Door................................................................ 15
Connecting the Water Line (For Plumbed models Only)........................... 16

OPERATION............................................................................18
Parts and Functions................................................................................... 18
Notes for Operation................................................................................... 22
Using Control Panel................................................................................... 24
Water and Ice Dispenser........................................................................... 26
Automatic Icemaker................................................................................... 27
Door in Door (Optional)............................................................................. 29
Fresh Vegetable Drawer (Optional)........................................................... 30
Other Functions......................................................................................... 30

SMART FUNCTIONS..............................................................31
Using LG SmartThinQ Application............................................................. 31
Using Smart Diagnosis™.......................................................................... 33

MAINTENANCE.......................................................................34
Notes for Cleaning..................................................................................... 34
Cleaning the Door Basket.......................................................................... 34
Cleaning the Shelf..................................................................................... 35
Cleaning the Vegetable Drawer................................................................. 35
Cleaning the Water Dispenser................................................................... 36
Replacing the Water Filter (For Plumbed models Only)............................ 36

TROUBLESHOOTING............................................................37
SAFETY INSTRUCTIONS EN

The following safety guidelines are intended to prevent

unforeseen risks or damage from unsafe or incorrect
operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’
as described below.

This symbol is displayed to indicate matters and

operations that can cause risk. Read the part with this
symbol carefully and follow the instructions in order to
avoid risk.
WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the product.

IMPORTANT SAFETY INSTRUCTIONS

WARNING
To reduce the risk of explosion, fire, death, electric shock,
injury or scalding to persons when using this product,
follow basic precautions, including the following:
Children in the Household
•
•This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised
to ensure that they do not play with the appliance.

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• the appliance is equipped with a lock (some models only), keep

•If
the key out of reach of children.
Installation
•
•This appliance should only be transported by two or more people
holding the appliance securely.
•
•Ensure that the socket outlet is properly grounded, and that the
earth pin on the power cord is not damaged or removed from the
power plug. For more details on grounding, inquire at an LG
Electronics customer information centre.
•
•This appliance is equipped with a power cord having an
equipment-grounding conductor and a grounding power plug. The
power plug must be plugged into an appropriate socket outlet that
is installed and grounded in accordance with all local codes and
ordinances.
• the power cord is damaged or the hole of the socket outlet is
•If
loose, do not use the power cord and contact an authorized
service centre.
• not plug the appliance into a multi socket adapter which does
•Do
not have a power cable (mounted).
• not modify or extend the power cable.
•Do
•
•Avoid using any extension cords or double adaptor. The appliance
should be connected to a dedicated power line which is separately
fused.
• not use a multi socket outlet which is not properly grounded
•Do
(portable). In case of using a properly-grounded multi socket outlet
(portable), use the multi socket outlet with the current capacity of
the power code rating or higher and use the multi socket outlet
only for the appliance.
•
•Install the appliance in a place where is easy to unplug the power
plug of the appliance.
• careful not to point the power plug up or let the appliance lean
•Be
against the power plug.
•
•Install the appliance on a firm and level floor.

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• not install the appliance in a damp and dusty place. Do not

•Do
install or store the appliance in any outdoor area, or any area that
is subject to weathering conditions such as direct sunlight, wind,
rain, or temperatures below freezing.
• not place the appliance in direct sunlight or expose it to the
•Do
heat from heating appliances such as stoves or heaters.
• careful not to expose the rear of the appliance when installing.
•Be
• careful not to let the appliance door fall during assembly or
•Be
disassembly.
• careful not to pinch, crush, or damage the power cable during
•Be
assembly or disassembly of the appliance door.
• not connect a plug adapter or other accessories to the power
•Do
plug.

Operation
• not use the appliance for any purpose (storage of medical or
•Do
experimental materials or shipping) other than any domestic
household food storage use.
•
•Unplug the power plug during a severe thunderstorm or lightening
or when not in use for a long period of time.
• not touch the power plug or the appliance controls with wet
•Do
hands.
• not bend the power cable excessively or place a heavy object
•Do
on it.
• water penetrates electrical parts of the appliance, disconnect
•If
power plug and contact an LG Electronics customer information
centre.
• not place hands or metallic objects inside the area emitting the
•Do
cold air, cover or heat releasing grille on the back.
• not apply excessive force or impact to the back cover of the
•Do
appliance.

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• not put animals, such as pets into the appliance.

•Do
• careful of nearby children when you open or close the
•Be
appliance door. The door may bump the child and cause injury.
•
•Avoid the danger of children getting trapped inside the appliance.
A child trapped inside the appliance can cause suffocation.
• not place heavy or fragile objects, containers filled with liquid,
•Do
combustible substances, flammable objects (such candles, lamps,
etc.), or heating objects (such as stoves, heaters, etc.) on the
appliance.
• there is a gas leakage (isobutane, propane, natural gas, etc.),
•If
do not touch the appliance or power plug and ventilate the area
immediately. This appliance uses a refrigerant gas
(isobutane,R600a). Although it uses a small amount of the gas, it
is still combustible gas. Gas leakage during appliance transport,
installation or operation can cause fire, explosion or injury if
sparks are caused.
• not use or store flammable or combustible substances (ether,
•Do
benzene, alcohol, chemical, LPG, combustible spray, insecticide,
air freshener, cosmetics, etc.) near the appliance.
•
•Immediately unplug the power plug and contact an LG Electronics
customer information centre if you detect a strange sound, odour,
or smoke coming from the appliance.
• with potable water only into icemaker or dispenser water tank.
•Fill
• not damage the refrigerant circuit.
•Do
• not place any electronic appliance (such as heater and mobile
•Do
phone) inside the appliance.

Maintenance
•
•Disconnect the power cord before cleaning the appliance or
replacing the inside lamp (where fitted).
•
•Securely plug the power plug in the socket outlet after completely
removing any moisture and dust.

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•
•Never unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the socket
outlet.
• not spray water or inflammable substances (toothpaste,
•Do
alcohol, thinner, benzene, flammable liquid, abrasive, etc.) over
the interior or exterior of the appliance to clean it.
• not clean the appliance with brushes, cloths or sponges with
•Do
rough surfaces or which are made of metallic material.
•
•Only qualified service personnel from LG Electronics service
centre should disassemble, repair, or modify the appliance.
Contact an LG Electronics customer information centre if you
move and install the appliance in a different location.
• not use a hair drier to dry the inside of the appliance or place
•Do
a candle inside to remove the odours.
• not use mechanical devices or other means to accelerate the
•Do
defrosting process.
•
•Connect the water supply line (for plumbed models only) to a
potable water source only. Otherwise, impurities in the water may
cause illness.

Disposal
•
•When discarding the appliance, remove the door gasket while
leaving the shelves and baskets in place and keep children away
from the appliance.
•
•Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can
cause suffocation.

Technical Safety
•
•Keep ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction.
• not use electrical appliances inside the refrigerator.
•Do

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•
•The refrigerant and insulation blowing gas used in the appliance
require special disposal procedures. Consult with service agent or
a similarly qualified person before disposing of them.
•
•Refrigerant leaking out of the pipes could ignite or cause an
explosion.
•
•The amount of refrigerant in your particular appliance is shown on
the identification plate inside the appliance.
•
•Never start up an appliance showing any signs of damage. If in
doubt, consult your dealer.
•
•This appliance is intended to be used in household and similar
applications only. It should not be used for commercial, or catering
purposes, or in any mobile application such as a caravan or boat.
• not store explosive substances such as aerosol cans with a
•Do
flammable propellant in this appliance.

Risk of Fire and Flammable Materials

This symbol alerts you to flammable materials that can

ignite and cause a fire if you do not take care.

•
•This appliance contains a small amount of isobutane refrigerant
(R600a), but it is also combustible. When transporting and
installing the appliance, care should be taken to ensure that no
parts of the refrigerating circuit are damaged.
• a leak is detected, avoid any naked flames or potential sources
•If
of ignition and air the room in which the appliance is standing for
several minutes. In order to avoid the creation of a flammable gas
air mixture if a leak in the refrigerating circuit occurs, the size of
the room in which the appliance is used should correspond to the
amount of refrigerant used. The room must be 1 m² in size for
every 8 g of R600a refrigerant inside the appliance.
•
•When positioning the appliance, ensure the supply cord is not
trapped or damaged.
• not locate multiple portable socket-outlets or portable power
•Do
supplies at the rear of the appliance.

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CAUTION
To reduce the risk of minor injury to persons, malfunction,
or damage to the product or property when using this
product, follow basic precautions, including the following:

Installation
• not tilt the appliance to pull or push it when transporting.
•Do
•
•Make sure not to get a body part such as a hand or foot stuck
while moving the appliance.

Operation
• not touch frozen food or the metal parts in the freezer
•Do
compartment with wet or damp hands. It may cause frostbite.
• not place glass containers, bottles or cans (especially those
•Do
containing carbonated drinks) in the freezer compartment, shelves
or ice bin that will be exposed to temperatures below freezing.
•
•The tempered glass on the front side of the appliance door or the
shelves can be damaged by an impact. If it is broken, do not
touch it with hands, as this may result in injury.
• not place heavy objects on top of the door in door.
•Do
• not use the door in door as a chopping board and ensure it is
•Do
not scratched by a sharp tool, as this may cause appliance
damage.
• not hang from the appliance door, storage room, shelf or fridge
•Do
door in door or climb up into it.
• not store an excessive amount of water bottles or containers
•Do
for side dishes on the door baskets. The basket may break or
your hand may bump into the surrounding structure, causing
injury.
•
•Keep food organized inside the appliance.
•
•Prevent animals from nibbling on the power cable or water hose.
• not open or close the appliance door with excessive force.
•Do

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• the hinge of the appliance door is damaged or operates

•If
improperly, stop using the appliance and contact an authorized
service centre.
• not clean glass shelves or covers with warm water when they
•Do
are cold. They may break if exposed to sudden temperature
changes.
•
•Never eat frozen foods immediately after they have been taken
out in the freezer compartment.
• not insert your hands into the mechanical part of the automatic
•Do
icemaker such as the ice bin or the ice dispenser.
• not use a thin crystal cup or chinaware when dispensing.
•Do
• not remove the cover of the automatic icemaker. Touching any
•Do
mechanical part of the automatic icemaker. It may result in injury.
•
•Make sure not to get a hand or foot stuck upon opening or closing
the appliance door.
• not open the door of the appliance with the door in door open,
•Do
or do not open the door in door while the door of the appliance is
open. The door in door may be struck by the edge of the
appliance and damaged.

Maintenance
• not insert the shelves upside down. The shelves may fall,
•Do
causing injury.
• remove frost from the appliance, contact an LG Electronics
•To
customer information centre.
•
•Dispose of the ice inside the ice bin in the freezer compartment
during an extended power outage.

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INSTALLATION EN

Compartments

Movable Egg Box (Optional) Freezer Basket Owner's Manual

Spanner Ring Sheet

••The appearance or components of the appliance may differ from model to model.

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Notes for Movement and ••After connecting the power supply cord (or
plug) to the outlet, Wait two or three hours
Transport before you put food into the appliance. If you
add food before the appliance has cooled
••Remove all food from inside the appliance.
completely, your food may spoil.
Then, transport the appliance only after fixing
fragile parts such as shelves and the door ••After installing the appliance, connect the
handle with tape. Failure to do so may cause power plug into a socket outlet. Before moving
appliance damage. and discarding the appliance, disconnect the
plug from the socket outlet.
••Pull the power plug out, insert and fix it into
the power plug hook at the rear or on top of
the appliance. Failure to do so may cause
damage to the power plug or floor scratch. Dimensions and Clearances
••When transporting the appliance, more than ••Too small of a distance from adjacent items
two people should transport the appliance may result in the degradation of freezing
carefully. Dropping the appliance, which is capability and increased electricity costs. Allow
extremely heavy, may cause personal injury or over 50 mm of clearance from each adjacent
appliance failure. wall when installing the appliance.
••When transporting the appliance over a long
distance, keep the appliance upright. The A
appliance may fall over, causing malfunctions. D
Never transport the appliance laying down as
it can cause a refrigerant circulation F E
malfunction when it is turned back on again. B

Notes for Installation G

C
••Install the appliance on a solid and flat area.
−−If the appliance is installed on an uneven
floor, it can cause vibration and noise - Size
causing the appliance to fall resulting in A 912 mm
injury. It could also cause the doors not to B 1785 mm
close correctly and introduce moisture inside
the unit during operation. C 904 mm
−−If the appliance front or rear is not level, D 5 mm
adjust the front feet so that it can be E 899 mm
corrected. Severe cases may need the floor F 1366 mm
to be packed out with strips of thin timber. G 1713 mm
••Avoid placing the unit near heat sources,
direct sunlight or moisture.
••Connect the power supply cord (or plug) to
the outlet. Don't double up with other
appliances on the same outlet.

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 EN

Ambient Temperature Removing the Door

••The appliance is designed to operate within a When it is necessary to move the appliance
limited range of ambient temperatures, through a narrow opening, removing the doors
depending on the climate zone. Do not use is the recommended procedure.
the appliance at a temperature exceeding the
limit. WARNING
••The internal temperature could be affected by ••Disconnect the power cord, house fuse or
the location of the appliance, the ambient circuit breaker before installing or servicing the
temperature, the frequency of door opening appliance. Failure to follow these instructions
and so on. may result in death, fire or electric shock.
••The climate class can be found on the rating If your entrance door is too narrow for the
label. appliance to pass through, remove the
appliance doors and pass the appliance
Ambient Temperature laterally.
Climate Class
Range ºC
SN (Extended
+10 - +32
Temperate) [For freezer door only]
N (Temperate) +16 - +32
ST (Subtropical) +16 - +38 1 Hold the 2 tube connectors at the bottom of
the appliance with your fingers and pull
T (Tropical) +16 - +43 / +10 - +43* them out so that the hoses can then be
carefully removed by following the
*Australia, India, Kenya
instructions in step 2.

NOTE
••The appliances rated from SN to T are
intended to be used at an ambient
temperature between 10 ºC and 43 ºC.

2 While pressing the collet part of the tube

connector, remove the connected water
tube.
Tube connector
Collet

Water tube

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[For both freezer and fridge] 6 Lift the upper hinge fixed between the
appliance and the appliance door and then
3 Remove the screw of the hinge cover on remove it.
top of the appliance by rotating it Upper hinge
counterclockwise.

Door

7 Remove the freezer and fridge compartment

door by lifting it upward. At this time, the
4 While pressing (1) hook of the link of the door should be lifted enough for the steel
electrical connectors, remove the link by pipe to be completely pulled out.
pulling it in both directions.

NOTE
5 Remove the hinge lever by tapping the end ••When moving the freezer door, be careful not
to damage the water tubes. The doors should
of it toward the outside edge of the cabinet.
be laid down on a blanket in a safe area once
they have been removed.
••If the water tube end is damaged, it should be
trimmed to ensure it does not leak when
refitted.

CAUTION
••When removing the upper hinge, be sure to Not straight Damaged Stretched
support the door as it will fall forwards. It is
recommended that two or more people carry
out the door removal and refitting. Refitting the Door
Mount the doors in the reverse sequence of
their removal once the appliance has been
passed through all access doors.

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Adjusting the Height of the

Door If it is impossible to adjust the height of the
If the door of the appliance is not level, adjust appliance door through the above method, level
the difference in the height of appliance door the door according to the following guide.
using the following method.
[Method2]
NOTE
••Because the hinge pin may fall out, do not 1 When the appliance door is removed,
loosen the screw at the bottom of the lower
adjust the height of the appliance door more hinge.
than 3 mm.

[Method1]
*Reference

Keeper nut

Spanner
Adjustment hinge pin
2 Insert the appropriate number of ring sheets
between the lower hinge and the lower
bracket. (Total number of ring sheets: 2)
1 Loosen the keeper nut by rotating it Lower Lower
counterclockwise using a 19 mm spanner. hinge bracket

Ring sheet

To loosen the nut

3 Resecure the bracket screw after fitting the

ring sheets before refitting the door. When
2 Adjust the difference in the height of the
the door is refitted, steps 1, 2 and 3 of
appliance door by rotating the adjustment
hinge pin clockwise or counterclockwise adjusting the height of the door can then be
with an 8 mm spanner. repeated.

Down

Up

CAUTION
3 After adjusting the difference in the height
••When tilting the appliance backward to loosen
of the appliance door, fasten the keeper nut
by rotating it clockwise. the screw at the bottom of the appliance, two
or more people should hold the handles at the
bottom and rear top side of the appliance.

To tighten the nut

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Connecting the Water Line NOTE

(For Plumbed models Only) ••This water line installation is not covered by
the appliance warranty.

Accessories
Connecting to the Appliance
1 Unscrew the metal threaded collar nut at
the back of the appliance and place it over
one end of the water tube.
Water Filter Water Tube

2 Firmly push the water tube onto the water

inlet valve and tighten up the collar nut.

Installation Parts

Water Supply Requirements

A cold water supply with water pressure
between 138 kPa and 827 kPa (1.4-8.4 kgf/cm²) Connecting to the Water Filter
is required to operate the water dispenser. If the
refrigerator is installed in an area with low water There are two types of filters. The methods of
pressure (below 138 kPa), you can install a connection are different. One has a threaded
booster pump to compensate for the low plastic nut fitting and the other uses a self
pressure. locking push fit connectors. The filter is marked
with the direction of the water flow from the
If a reverse osmosis water filtration system is
water tap to the appliance.
connected to your cold water supply, the water
pressure to the reverse osmosis system needs <Nut Type>
to be a minimum of 138 kPa to 827 kPa
(1.4-8.4 kgf/cm²) 1 Cut the tubing end squarely, then check for
and remove any burrs. Push the fitting onto
WARNING the end of tubing, making sure the end is
fully sealed.
••Unplug the appliance before carrying out any
work on connecting the water line. Failure to
do so may cause electric shock.
(1)

(2)
••Only connect the water line to a cold water
supply. Failure to do so may cause the water
filter to malfunction. Water hammer (water
banging in the pipes) in house plumbing can Colored line in the water filter
cause damage to appliance parts and can
lead to water leakage or flooding. 2 Tighten the screw cap until the colored line
in the water filter is no longer visible.
••Connecting the water line must only be
installed by a qualified plumber and in
accordance with local legislation and
regulations governing water quality.

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3 Unlock the fitting by twisting until the Checking the Water Connection
colored line in the water filter is visible and
a clicking sound is heard. Press the collet 1 Turn on the water supply and switch on the
squarely against the face of the tubing to appliance. Carefully check all fittings for
remove it from the fitting. possible leaks due to poorly fitted hoses.

(1)

(2)
2 Press and hold the Water Filter button for
(3) three seconds. That resets the Replacement
Filter icon. The new water filter has been
activated.
(2)

3 Place a cup under the water dispenser to

verify that water is flowing through the
appliance.
<Push fit Connector Type>
1 Firmly push the water tube connected from
4 Check the connecting tube and joints for
the appliance into the end that has the
leaks once again.
arrow pointing outward. Push the tube all
the way in (approx. 10-12 mm).
5 The water filter should be fixed at a
appropriate place where it is easy to reach
for replacement purposes.

2 After inserting the tube securely into the

filter, fit the locking clip into position under
the pull up collar.

3 Repeat on the other end of the filter using

the remainder of the water tube.

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OPERATION EN

Parts and Functions

1 Control Panel
Displays the ice maker and dispenser modes the water filter status.

2 Door in Door (Optional)

The Door in Door is a double layered door system. It can be opened individually or together with
the main door. You can conveniently locate and access your favourite snacks or food items.

3 Door in Door Lever (Optional)

This lever opens Door in Door.

••The appearance or components of the appliance may differ from model to model.

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(1)

1 Automatic Icemaker
This is where ice is automatically produced and stored.
••When not being used to make ice, the icemaker can be used as a freezer door basket.

2 Freezer Door Basket

This is where small packages of frozen food can be stored.
••Do not store ice cream or food which will be stored for a long period of time within these
baskets.

3 LED Lamp
The LED lamps inside the appliance light up when you open the door.

4 Freezer Shelf (Optional)

This is where frozen foods such as meat, fish, and ice cream can be stored.

5 Freezer Drawer (Optional)

This is for long-term storage of frozen items.

NOTE
••The 2-star section ( ) basket or drawer can be used to store ice and food from -12 °C to
-18 °C for short periods.
••The top shelf of the freezer(1) will reach the set temperature the most quickly.

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1 Smart Diagnosis Unit

Use this function when contacting LG Electronics customer information centre to help make an
accurate diagnosis when the appliance operates abnormally or a failure occurs.

2 LED Lamp
The LED lamps inside the appliance light up when you open the door.

3 Hygiene Fresh
This function minimizes bacteria and odor inside the appliance.

4 Fridge Shelf
This is where refrigerated foods and other items are stored.
••Store the foods with higher moisture content at the front of the shelf.
••The actual number of shelves will differ from model to model.

5 Fresh Vegetable Drawer (Optional)

This is where fruits and vegetables are stored to help maintain freshness by adjusting the
humidity controller.

6 Vegetable Drawer
This is where fruits and vegetables are stored to remain fresh for as long as possible.
••The actual number of drawers will differ from model to model.

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7 Door in Door (Optional)

This is where foods which are taken out frequently such as beverages and snacks are stored.

8 Fridge Door Basket

This is where small packages of refrigerated foods, drinks and sauce containers are stored.

9 Movable Egg Box (Optional)

This is where eggs are stored.
••You can move it to and use it at a desired position as needed. However, do not use it as the
ice bin or place it on the shelf on top of the fridge or the vegetable drawer.

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Notes for Operation ••Please note that a temperature rise after

defrosting has a permissible range in the
••Do not use the ice water dispenser tank for appliance specifications. If you wish to
beverages other than drinking water. minimise the impact this may have on the
••Users should keep in mind that frost can form. food storage due to a temperature rise, seal
If the door is not closed completely, if the or wrap the stored food in several layers.
humidity is high during the summer, or if the ••The automatic defrosting system in the
freezer door is opened frequently. appliance ensures that the compartment
••Ensure there is sufficient space between food remains free of ice buildup under normal
stored on the shelf or door basket to allow the operating conditions.
door to close completely. Storing Foods Effectively
••Opening the door lets warm air enter the
appliance, and may cause the internal ••Store frozen food or refrigerated food inside
temperature to rise. sealed containers.
••Do not open or close the appliance door ••Check the expiration date and label (storage
excessively. instructions) before storing food in the
appliance.
••The LED lamp is only intended for use in
domestic appliances and is not suitable for ••Do not store food for a long period of time
household room illumination. (more than four weeks) if it spoils easily at a
low temperature.
••If you are leaving the appliance turned off for
an extended period of time, remove all food ••Place the refrigerated food or frozen food in
and unplug the power cord. Clean the interior, each fridge or freezer compartment
and leave the doors slightly ajar to prevent immediately after purchasing.
mold from growing in the appliance. ••Avoid refreezing any food which has been
completely thawed. Freezing any food which
has been completely thawed again will lower
Suggestion for Energy Saving its taste and nutrition.
••Do not wrap and store vegetables with
••Ensure there is sufficient space between newspaper. Printing material of newspaper or
stored foods. This allows cold air to be other foreign substances may smear and
circulated evenly and lowers electricity bills. contaminate food.
••Store hot food only after it has cooled in order ••Do not overfill the appliance. Fill less than 70
to prevent dew or frost. % of the space. Cold air can not circulate
••When storing food in the freezer compartment, properly if the appliance is overfilled.
set the freezer temperature lower than the ••Cool hot food before storing. If too much hot
temperature indicated on the appliance. food is placed inside, the internal temperature
••Do not set the temperature of the appliance of the appliance can increase and negatively
lower than needed. For ice making in normal affect other foods stored in the appliance.
climates, the freezer temperatures should be ••If you set an excessively low temperature for
set to -19 °C or colder. food, it may become frozen. Do not set a
••Do not put food near the temperature sensor temperature lower than the required
of the fridge compartment. Keep a distance of temperature for the food to be stored correctly.
at least 3 cm from the sensor. ••Always keep the appliance clean.

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••If there are chill compartments in the

appliance, do not store vegetables and fruits
with higher moisture content in the chill
compartments as they may freeze due to the
lower temperature.
••In the event of a blackout, call the electricity
company and ask how long it is going to last.
−−You should avoid door openings while the
power is off.
−−When the power supply gets back to normal,
check the condition of the food.

Max Freezing Capacity

••The Express Freeze function will allow the
freezer to its maximum freezing capacity. This
generally takes up to seven hours, however, it
will automatically turn off after a given time
and can also be turned off manually at any
given time.
••To get better air circulation, insert all inner
parts like baskets, drawers, and shelves.

Maximum Storage
••To get better air circulation, insert all drawers.
••If large quantities of food are to be stored, all
the freezer drawers shall be taken out of the
appliance except the bottom one and the food
shall be stacked directly on the freezer
shelves in the freezer compartment.

NOTE
••To remove the drawers, first pick the food out
of drawers. Then use the handle of drawers,
pull out the drawers carefully. It may cause
injury.
••The shape of each drawer may be different,
insert in the right position.

23
 EN

Using Control Panel

Units and Functions

1 Hygiene Fresh 6 * Lock

••This sets the Hygiene Fresh function. ••This locks the buttons on the control
panel.
2 Express Freeze
7 * Wi-Fi
••This sets Express Freeze functions. ••This sets the appliance to connect to your
home’s Wi-Fi network.
3 Freezer Temperature
••This sets the freezer target temperature. 8 Water Dispenser
••This sets the function of Cubed ice, Water,
4 Fridge Temperature Crushed ice.
••This sets the fridge target temperature.

5 Replacement Filter (Optional)

••This shows the replacement period of the
water filter automatically (plumbed models
only).

••The actual control panel may differ from model to model.

24
 EN

Notes for Using the Control Panel Setting the Temperature

••The control panel will turn on in any of the This sets the fridge temperature or freezer
following cases. temperature.
−−When the power is turned on ••Press the Fridge button or Freezer button to
−−When a button is pressed adjust the temperature.
−−When the appliance door (fridge ••The initial temperature is set.
compartment, freezer compartment, door in −−Fridge : 4 °C
door) is opened −−Freezer : -19 °C
••The control panel will turn off automatically for ••The temperature can be adjusted.
energy saving in any of the following cases.
−−Fridge : from 1 °C to 7 °C
−−When one minute has passed after turning
on the power −−Freezer : from -14 °C to -24 °C
−−When no button operation is carried out for ••The actual inner temperature varies
20 seconds after a desired button is pressed depending on the food status, as the indicated
setting temperature is a target temperature,
−−When 20 seconds has passed after the not actual temperature within the appliance.
appliance door (fridge compartment, freezer
compartment, door in door) is opened and NOTE
closed ••The default temperature setting may vary
••If there is any finger or skin contact to the depending on the appliance.
control panel while cleaning it, the button ••Wait until two or three hours have passed
function may operate. after connecting the appliance to the outlet
before storing food in the appliance.
Setting Hygiene Fresh
Bacteria and odor inside the appliance can be
minimized with the Hygiene Fresh function.
However, the function is only effective for
bacteria floating in the appliance, not bacteria
adsorbed onto food.
••Each time you press the Hygiene Fresh
button, the Hygiene Fresh function mode will
change to Auto → Power → Off → Auto
alternatively.

Setting Express Freeze

The function can quickly freeze a large amount
of ice or frozen foods.
••When you press the Express Freeze button,
the Express Freeze icon lights on the control
panel.
••The function is enabled and disabled in turn
each time you press the button.
••The Express Freeze function automatically
terminates after a specific period has passed.

25
 EN

Setting and Resetting Lock Water and Ice Dispenser

This locks the buttons on the control panel. You can dispense cubed ice, water and crushed
••Press and hold the Lock button for 3 seconds ice by pressing the respective button for the
. When the Lock function is set, all buttons are desired mode.
locked. ••When you press the Cubed, Water or Crushed
••When you press the Lock button for 3 button on the control panel, the lamp on the
seconds, the Lock icon on the control panel control panel will turn on and the desired
lights. The function is enabled and disabled in mode will be set. At this time, when you press
turn each time you press the button. the dispenser lever, the selected function
(cubed ice, water and crushed ice) will be
••If you press a button other than lock when the
dispensed.
lock is set, the button will not function.
••The function is enabled and disabled in turn
••When you press a button other than lock
each time you press the button on the control
when the lock is set, the Lock icon on the
panel.
control panel will flash 3 times.
••To change a setting, first press the Lock
button for three seconds to disable the
function.

CAUTION
••Keep children away from the dispenser to
prevent children playing with or damaging the
controls.
••Throw away the first few batches of ice (about
20 cubes and 7 cups of water). This is also
necessary if the appliance has not been used
for a long time.

26
 EN

NOTE ••Discard ice produced for the first time without

••If you open the freezer door while water is using it.
being dispensed, the water supply will stop ••While the automatic icemaker is operating, do
and the control panel will return to the initial not touch it with your hands directly.
screen. ••If ice cubes are stored in the ice bin for a long
••If you open the fridge door while water, cubed period of time, they may clump together and
ice or crushed ice is being dispensed, may not be separated easily. In such a case,
dispensing will be paused. When you close clean the ice bin before using it.
the door, the selected item for the previously
set mode will continue to be dispensed.
••If the cup rim is small, water may splash out Switching the Automatic Icemaker
of the glass or miss it completely. On and Off
••Use a cup with a rim of over 68 mm in
diameter when dispensing water, cubed ice or 1 Hold and remove the cover of the automatic
crushed ice. icemaker by lifting it upward.
••When the ice maker produces smaller ice
cubes, or the cubes become lumped together,
the amount of water supplied to the ice maker
may be low due to insufficient water in the
water tank. If ice is not used frequently, it may
also lump together.

Automatic Icemaker
2 When the automatic icemaker is not used,
The automatic icemaker can automatically make the ice bin can be used as a freezer basket
6 cubes at a time, 50-60 pieces within a 24hr after selecting the icemaker switch to the off
period if conditions are favorable. This amount position.
may vary according to the environment
(ambient temperature around the appliance,
frequency of the door being opened, amount of
food stored in the appliance, etc.).
••If the ice bin is completely filled with ice, ice
production will stop.
••Sound of ice dropping into the ice bin is
normal.
••The icemaker produces ice normally when
approximately 48 hours have passed after the
appliance is initially installed.

27
 EN

Removing the Ice Bin (Optional) ••The ice passage may become blocked with
frost if only crushed ice is used. Remove the
Hold the ice bin with both hands and pull it out frost that accumulates by removing the ice bin
while lifting it upward. and clearing the passage with a rubber
spatula. Dispensing cubed ice periodically can
also help prevent frost buildup.
••If discolored ice is dispensed, check the water
tank and the water supply for a possible
source. If the problem continues, contact the
LG Electronics customer information centre.
Do not use the ice or water until the problem
••When the automatic icemaker is not used, the is corrected.
ice bin can be used as a freezer basket. ••Never use thin crystal glass or crockery to
••If the ice bin is completely filled with ice, it collect ice. Such containers may chip or break
may be heavy. Remove it using both hands. resulting in glass fragments in the ice.
••Dispense ice into a glass before filling it with
WARNING water or other beverages. Splashing may
••Do not touch the automatic icemaker occur if ice is dispensed into a glass that
mechanical parts with your hand or a tool. already contains liquid.
Otherwise, appliance damage or injury may ••Do not touch the ice outlet or the automatic
occur. icemaker with your hand or a tool. Otherwise,
••Caution should be taken, as the automatic appliance damage or injury may occur.
icemaker operates continuously after the ••When refitting the ice bin, ensure it is placed
freezer door is opened when the automatic correctly. If it is tilted or unleveled, it may not
icemaker switch is set to the on position. continue to make ice due to sensor disruption.
••Do not disassemble, repair or alter the ••Never use a glass that is exceptionally narrow
automatic ice maker. These tasks should only or deep. Ice may jam in the ice passage and
be done by a service technician. appliance performance may be affected.
CAUTION ••Keep the glass at a proper distance from the
ice outlet. A glass held too close to the outlet
••Throw away the first few batches of ice (about
may prevent ice from dispensing.
20 cubes and 7 cups of water). This is also
necessary if the appliance has not been used ••Dispose of the ice inside the ice bin in the
for a long time. freezer compartment if you go out on vacation
or an extended power outage occurs. Water
••The first ice and water dispensed may include
from melting ice may drop from the dispenser
particles or odor from the water supply line or
onto the floor.
the water tank.
••Keep children away from the dispenser.
Children may play with or damage the
controls.

28
 EN

Door in Door (Optional) Removing the Baskets from the

Pull the lever at the bottom of the door upwards Door in Door
until the door in door opens.
There is plenty of storage space inside the door
1 Hold both edges of the basket and remove
it by lifting it upward.
in door and its surrounding baskets, allowing
you to store food in an organized manner.

2 Lift the fixed basket up as shown in (1) and

remove it by pulling it out as shown in (2).
Removing the Case from the Door
in Door
Hold the case from inside the door in door with
both hands and remove it by lifting it upward.

Refitting the Baskets to the Door

in Door
Mount them in the reverse order of the removal
process.
Refitting the Door in Door Case
Mount them in the reverse order of the removal
process.

29
 EN

Fresh Vegetable Drawer Other Functions

(Optional) Door Open Alarm
The Humidity in the vegetable crisper drawer
The alarm sounds 3 times in 30 second
can be controlled by sliding the lever in either
intervals if the door (fridge compartment, freezer
direction.
compartment, door in door) is left open or not
If moved to the left side, the air guide will be completely closed for one minute.
open and allow air to circulate through the
••Contact the LG Electronics customer
drawer for reduced humidity. And if moved to
information centre if the alarm sound
the right side, the air guide will be closed and
continues even after closing the door.
will maintain any humidity that is currently in the
crisper drawer.
The closed state is recommended for storing Failure Detection
vegetables, and open state is recommended for
storing fruit. The appliance can automatically detect
problems during the operation.
••If a problem is detected, the appliance may
not operate and an error code is displayed
even when any button is pressed.
••When this occurs, do not turn off the power
Type 1 Type 2 and immediately contact the LG Electronics
customer information centre. If you turn off the
power, the repair technician from the LG
Electronics customer information centre may
have difficulty finding the problem.

30
SMART FUNCTIONS EN

Using LG SmartThinQ ••If the appliance is having trouble connecting to

the Wi-Fi network, it may be too far from the
Application router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
••For appliances with the or logo
••The Wi-Fi connection may not connect or may
The LG SmartThinQ application allows you to
be interrupted because of the home network
communicate with the appliance using a
environment.
smartphone.
••The network connection may not work
Before Using LG SmartThinQ properly depending on the Internet service
provider.
1 Check the distance between the appliance
••The surrounding wireless environment can
and the wireless router (Wi-Fi network).
make the wireless network service run slowly.
••If the distance between the appliance and
••The appliance cannot be registered due to
the wireless router is too far, the signal
problems with the wireless signal
strength becomes weak. It may take a
transmission. Unplug the appliance and wait
long time to register or installation may
about a minute before trying again.
fail.
••If the firewall on your wireless router is
enabled, disable the firewall or add an
2 Turn off the Mobile data or Cellular Data exception to it.
on your smartphone. ••The wireless network name (SSID) should be
••For iPhones, turn data off by going to a combination of English letters and numbers.
Settings → Cellular → Cellular Data. (Do not use special characters.)
••Smartphone user interface (UI) may vary
depending on the mobile operating system
(OS) and the manufacturer.
••If the security protocol of the router is set to
WEP, you may fail to set up the network.
Please change it to other security protocols
3 Connect your smartphone to the wireless (WPA2 is recommended) and register the
router. product again.

Installing LG SmartThinQ
Search for the LG SmartThinQ application from
the Google Play Store or Apple App Store on a
smart phone. Follow instructions to download
NOTE and install the application.
••To verify the Wi-Fi connection, check that
Wi-Fi icon on the control panel is lit.
••The appliance supports 2.4 GHz Wi-Fi
networks only. To check your network
frequency, contact your Internet service
provider or refer to your wireless router
manual.
••LG SmartThinQ is not responsible for any
network connection problems or any faults,
malfunctions, or errors caused by network
connection.

31
 EN

LG SmartThinQ Application Re-registering the Appliance or

Features for Wi-Fi models Registering Another User
Communicate with the appliance from a smart Press and hold the Wi-Fi button for 3 seconds
phone using the convenient smart features. to temporarily turn it off. Run the LG
SmartThinQ application and follow the
Firmware Update instructions in the application to register the
appliance.
Keep the appliance performance updated.
NOTE
Smart Diagnosis™ ••To disable the Wi-Fi function, press and hold
If you use the Smart Diagnosis function, you will the Wi-Fi button for 3 seconds. Wi-Fi icon will
be provided with the useful information such as be turned off.
a correct way of using the appliance based on
the pattern of use.
Open Source Software Notice
Settings Information
Allows you to set various options on the To obtain the source code under GPL, LGPL,
refrigerator and in the application. MPL, and other open source licenses, that is
NOTE contained in this product, please visit http://
opensource.lge.com.
••If you change your wireless router, Internet
service provider, or password, delete the In addition to the source code, all referred
registered appliance from the LG SmartThinQ license terms, warranty disclaimers and
application and register it again. copyright notices are available for download.
••The application is subject to change for LG Electronics will also provide open source
appliance improvement purposes without code to you on CD-ROM for a charge covering
notice to users. the cost of performing such distribution (such as
the cost of media, shipping, and handling) upon
••Functions may vary by model. email request to opensource@lge.com. This
offer is valid for a period of three years after our
Connecting to Wi-Fi last shipment of this product. This offer is valid
to anyone in receipt of this information.
The Wi-Fi button, when used with the LG
SmartThinQ application, allows the appliance to
connect to a home Wi-Fi network. The Wi-Fi
icon shows the status of the appliance’s
network connection. The icon illuminates when
the appliance is connected to the Wi-Fi network.

Initial Appliance Registration

Run the LG SmartThinQ application and follow
the instructions in the application to register the
appliance.

32
 EN

4 After the data transfer is complete, the

Using Smart Diagnosis™ service agent will explain the result of the
Smart Diagnosis™.
••For appliances with the or logo

Smart Diagnosis™ Through the NOTE

Customer Information Centre ••Position the phone so that its microphone is
aligned with the speaker hole.
Use this function if you need an accurate ••The Smart Diagnosis™ sound is generated
diagnosis by an LG Electronics customer after pressing the Freezer button for three
information centre when the appliance seconds.
malfunctions or fails. Use this function only to
contact the service representative, not during ••Hold the phone to the upper right speaker
normal operation. hole and wait while the data is transmitted.
••Do not take the phone off the speaker hole
while the data is transmitted.
1 Press the Lock button to activate the lock
function. ••The data transfer sound may be harsh to the
••If the display has been locked for over 5 ear while the Smart Diagnosis™ data is being
minutes, you must deactivate the lock and transmitted, but do not take the phone off the
then reactivate it. speaker hole for accurate diagnosis until the
data transfer sound has stopped.
••When the data transfer is complete, the
transfer completion message is displayed and
the control panel is automatically turned off
and then on again after a few seconds.
Afterwards the customer information centre
explains the diagnosis result.
••The Smart Diagnosis™ function depends on
2 Open the fridge door and then hold the the local call quality.
phone on the upper right speaker hole.
••The communication performance will improve
••Position the phone so that its microphone and you can transmit a better signal if you use
is aligned with the speaker hole. a land line home phone.
••If the Smart Diagnosis™ data transfer is poor
due to poor call quality, you may not receive
the best Smart Diagnosis™ service.

3 Press and hold the Freezer button for three

seconds or longer while continuing to hold
your phone to the speaker.

33
MAINTENANCE EN

Notes for Cleaning ••Never clean the shelves or containers in the

dishwasher.
••When removing a shelf or drawer from inside −−The parts may become deformed due to the
the appliance, remove all stored foods from heat.
the shelf or drawer to prevent injury or
damage to the appliance. ••If the appliance is equipped with an LED
lamp, do not remove lamp cover and LED
−−Otherwise, injury may occur due to the lamp in any attempt to repair or service it.
weight of stored foods. Please, contact the LG Electronics customer
••If cleaning the outside air vents of the information centre.
appliance by means of vacuuming, then the
power cord should be unplugged from the
outlet to avoid any static discharge that can Cleaning the Door Basket
damage the electronics or cause an electric
shock. Removing the Fridge/Freezer
••Detach the shelves and drawers and clean Door Basket
them with water, and then dry them
sufficiently, before replacing them. Hold both edges of the basket and remove it by
••Regularly wipe the door gaskets with a wet lifting it upward.
soft towel.
••Door basket spills and stains should be
cleaned as they can compromise storage
ability of the basket and could even be
damaged.
••After cleaning, check if the power cable is
damaged, warm or improperly plugged. Refitting the Fridge/Freezer Door
••Keep the air vents on the exterior of the Basket
appliance clean.
−−Blocked air vents can cause fire or appliance 1 Hold both edges of the door basket, gently
damage. push one edge to assemble, and then in the
••Waxing external painted metal surfaces helps same manner assemble the other edge.
provide rust protection. Do not wax plastic
parts. Wax painted metal surfaces at least
twice a year using appliance wax (or auto
paste wax). Apply wax with a clean, soft cloth.
••When cleaning the inside or outside of the
appliance, do not wipe it with a rough brush,
toothpaste, or flammable materials. Do not
use cleaning agents containing flammable
substances.
2 After assembling, tap the door basket gently
to fix it horizontally.
−−This may cause discoloration or damage to
the appliance.
−−Flammable substances: alcohol (ethanol,
methanol, isopropyl alcohol, isobutyl alcohol,
etc.), thinner, bleach, benzene, flammable
liquid, abrasive, etc.
••For the appliance exterior, use a clean sponge
or soft cloth and a mild detergent in warm
water. Do not use abrasive or harsh cleaners.
Dry thoroughly with a soft cloth.

34
 EN

Cleaning the Shelf 2 Lift the vegetable drawer up and remove it

by pulling it out.
Removing the Fridge/Freezer
Shelf
Remove the shelf by pulling it out.

Refitting the Vegetable Drawer

1 If the vegetable drawer has a cover, lift it.

Refitting the Fridge/Freezer Shelf

Remove the shelf by pulling it out while slightly
lifting the rear edge of the fridge shelf.

2 Insert the bottom of the vegetable drawer

into its original position and gently push it
Cleaning the Vegetable back in while lowering it.
Drawer
Removing the Vegetable Drawer
1 Remove the contents of the drawer. Hold
the handle of the vegetable drawer and pull
it out completely until it outward gently until
it stops. CAUTION
••Please note that injuries can be caused by the
weight of stored foods when removing the
vegetable drawer.

35
 EN

Cleaning the Water Dispenser Replacing the Water Filter

Cleaning the Dispenser Tray (For Plumbed models Only)
Replace the disposable water filter when
The dispenser tray may become wet easily due
indicated on the Replacement Filter icon or at
to spilled ice or water. Wipe the entire area with
least every 6 months.
a damp cloth.
To give you enough time to get a new filter, the
light will come on just before the capacity of the
current filter runs out. Changing the filter on
time ensures that you always get fresh and
clean water from the appliance.

1 Unplug the appliance.

2 Turn off the water supply to the appliance.

Cleaning the Water and Ice Outlet
Wipe the water or ice outlet frequently with a
clean cloth as it may get dirty easily. Please
3 Remove the disposalbe water filter.
note that lint from a cloth may adhere to the
outlet. 4 Install the replacement water filter by
follwing the 'Connecting to the Water Filter'
section.

Water Outlet
Ice Outlet 5 Turn on the water supply and switch on the
appliance.

6 Press and hold the Water Filter button for

three seconds. That resets the Replacement
Filter icon. The new water filter has been
activated.

36
TROUBLESHOOTING EN

Symptoms Reason Solution

••Check the power of other
There is no Is there a power interruption?
appliances.
refrigeration or
freezing. If the power plug unplugged ••Plug the power plug in the outlet
from the outlet? properly.
Is the fridge or freezer ••Set the fridge or freezer temperature
temperature set to its warmest to 'Medium'.
setting?
Is the appliance in direct ••Check the installation area and
sunlight, or is it near a heat reinstall it away from heat generating
generating object such as objects.
cooking oven or heater?
••Cool the hot food first before putting
There is poor Did you store hot food without it in the fridge or freezer
refrigeration or cooling it first? compartment.
freezing.
••Maintain an appropriate space
Did you put in too much food? between food.
••Completely close the door and make
Are the appliance doors sure that stored food is not
completely closed? obstructing in the door.
••Adjust the installation position to
Is there enough space around make enough space around the
the appliance? appliance.
Is the fridge or freezer ••Set the fridge or freezer temperature
temperature set to 'Warm'? to 'Medium'.
Did you put in food with a ••Store foods with strong smells in a
The appliance strong smell? sealed containers.
contains a bad smell. ••Throw away rotten vegetables and
Vegetables or fruit may have clean the vegetable drawer. Do not
spoiled in the drawer? store vegetables too long in the
vegetable drawer.
••It is not possible for customers to
replace the inside lamp in the
The inside lamp in the Does the inside lamp in the appliance as they are not
appliance does not serviceable. If the inside lamp does
appliance turn off?
turn on. not turn on, please contact the LG
Electronics customer information
centre.
Is the appliance leaning ••Adjust the front feet to raise the front
forward? side slightly.
Were the shelves properly ••Refit the shelves if needed.
The appliance door is assembled?
not closed tightly. ••If you apply too much force or speed
when closing the door, it may remain
Did you close the door with briefly open before closing. Make
excessive force? sure that you do not slam the door
closed. Close without force.

37
 EN

Symptoms Reason Solution

••If you try to open the appliance door
within one minute after you closed it,
you may have difficulties because of
It is difficult to open Did you open the door right the pressure inside the appliance.
the appliance door. after you closed it? Try to open the appliance door again
in a few minutes so that the internal
pressure stabilizes.
••Cool the hot food first before putting
Did you store hot food without it in the fridge or freezer
cooling it first? compartment.
••Although the condensation will
Did you leave the appliance disappear soon after you close the
There is condensation door open? appliance door, you can wipe it with
inside the appliance a dry cloth.
or on the bottom of
the vegetable drawer ••Condensation can form due to the
cover. Do you open and close the temperature difference from the
appliance door too frequently? outside. Wipe out the dampness with
a dry cloth.
Did you put warm or moist ••Store food in a covered or sealed
food inside without sealing it container.
in a container?
••Check if the food item inside the
Doors may not be closed appliance is blocking the door and
properly? make sure that the door is tightly
closed.
••Cool the hot food first before putting
Frost has formed in Did you store hot food without it in the fridge or freezer
the freezer cooling it first? compartment.
compartment.
••Make sure that air entry or exit is not
Is the air entry or exit of the blocked so that the air can circulate
freezer compartment blocked? inside.
Is the freezer compartment ••Maintain an appropriate space
overfilled? between items.
Did you open and close the
appliance door frequently or is ••Frost or condensation can form if the
outside air penetrates inside the
the appliance door improperly appliance.
Frost or condensation closed?
has formed inside or ••Condensation can appear on the
outside the appliance. exterior of the appliance if the
Is the installation environment installation area is too humid or on a
humid? humid day such as a rainy day. Wipe
off any moisture with a dry cloth.

38
 EN

Symptoms Reason Solution

Is the appliance installed on a ••Install the appliance on a solid and
weak floor or improperly
flat area.
leveled?
••Adjust the installation position to
The appliance is Does the rear of the appliance allow enough clearance around the
noisy and generates touch the wall? appliance.
abnormal sounds.
Are objects scattered behind ••Remove the scattered objects from
the appliance? behind the appliance.
Is there an object on top of the ••Remove the object on top of the
appliance? appliance.
••The heat releasing pipe to prevent
condensation is installed on the front
There are anti condensation and side of the appliance. You may
The side or front of pipes fitted to these areas of feel it particularly hot right after the
the appliance is the appliance to reduce appliance is installed or during the
warm. condensation forming from summer. You can be assured that
around the door area. this is not a problem and is quite
normal.
Is there water leakage around ••Check if the water has leaked from a
There is water inside the appliance? sink or another place.
or outside of the ••Check if the water is from the
appliance. Is there water on the bottom of thawed frozen food or a broken or
the appliance? dropped container.
••The ice maker produces ice normally
Did you install the appliance when approximately 48 hours have
recently? passed after the appliance is
installed.
The automatic Did you connect the water ••Connect the water supply pipe to the
icemaker does not supply pipe to the appliance appliance and open the supply valve
produce ice or and open the supply valve? completely.
produces a small
amount of ice. ••If the water supply hose is bent, the
Is the water supply hose bent? water flow could be compromised.
••It takes approximately 24 hours to
Have you dispensed a large produce more ice in the automatic
amount of ice recently? icemaker. Please wait.

39
 EN

Symptoms Reason Solution

••Press I on the automatic icemaker
Did you set the ice maker switch or set ON for the automatic
switch or the automatic icemaker button on the control
icemaker button on the control panel. (For more details on how to
panel to ON? use, visit LG electronics website or
use your smart device.)
••If the set temperature is too warm,
Is the temperature of the ice will be produced slowly or not at
freezer compartment set too all. Set the Freezer temperature to
The automatic high? -18 °C for normal operation of the
icemaker does not automatic icemaker.
produce ice or
produces a small ••If you open the appliance door
amount of ice. frequently, cold air will escape,
Have you been opening the lowering the speed of ice production.
appliance door frequently? Do not open and close the appliance
door frequently.
••If the appliance door is not
completely closed, the temperature
Is the appliance door of the freezer compartment will
completely closed? increase, slowing down the ice
production speed. Close the
appliance door completely.
••Check whether there is ice in the ice
Is there ice in the ice bin? bin.
••Separate the ice bin and shake it.
Is the ice clumped in the ice Discard the remaining clumped ice
bin? after shaking the ice bin.
Ice is not dispensed. ••In the control panel, select the
Unable to hear the sound of modes for cubed ice and crushed ice
ice coming out? alternately to dispense the ice.
••Ice may not be dispensed properly if
Is the ice path blocked? (You the ice passage is blocked. Check
can check the ice passage by the ice and clean the ice path
separating the ice bin.) regularly.
The supply valve may be
turned off? (For Plumbed ••Open the water supply valve.
models Only)
The water dispenser tank may
be empty? (Non plumbed ••Fill the water dispenser tank.
models only)
Water does not come Is the water supply valve
out. closed? (For Plumbed models ••Open the water supply valve.
Only)
••Unfiltered water can contain a large
amount of various heavy metals or
Are you using unfiltered foreign substances, so the filter may
water? be clogged in the early stage
regardless of the life of the filter.

40
 EN

Symptoms Reason Solution

Is the taste of water different ••Has the purified water or cold water
when comparing it with the
not been used for an extended
taste of water from the period of time?
previous water purifier?
••If an expired filter is used, the
Has it been a long time since purification performance may
you installed and replaced the decline. It is recommended to
filter? replace the filter according to the
filter replacement period.
••When you install or replace the filter
for the first time, you need to remove
air and activated carbon residue
Water tastes strange. from inside the filter. Use the
Have you flushed out the filter appliance after dispensing and
properly in the initial stage discharging approximately 5 litres of
after installing it? purified water from the dispenser by
pressing the water dispensing lever.
(Activated carbon is harmless to
humans.)
••The taste of old water may change
due to bacterial growth. Use the
Has the purified water or cold product after dispensing and
water not been used for an discharging approximately 5 litres
extended period of time? (approximately three minutes) from
the water dispenser.
The defrost control will click
when the automatic defrost
cycle begins and ends. The
Clicking noises thermostat control (or ••Normal Operation
appliance control on some
models) will also click when
cycling on and off.
Rattling noises may come from
the flow of appliance, the
water line on the back of the ••Normal Operation
unit (for plumbed models
only), or items stored on top of
or around the appliance.
Rattling noises Appliance is not resting evenly ••Floor is weak or uneven or leveling
legs need to be adjusted. See the
on the floor. Door Alignment section.
••Normal operation. If the compressor
Appliance with linear does not stop rattling after three
compressor was moved while minutes, turn the power to the
operating. appliance off and then on again.

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Symptoms Reason Solution

Evaporator fan motor is
circulating air through the
••Normal Operation
fridge and freezer
Whooshing noises compartments.
Air is being forced over the
condenser by the condenser ••Normal Operation
fan.
Appliance flowing through the
Gurgling noises ••Normal Operation
cooling system
Contraction and expansion of
Popping noises the inside walls due to ••Normal Operation
changes in temperature.
If the side or back of the
appliance is touching a cabinet ••To eliminate the noise, make sure
Vibrating or wall, some of the normal that the sides and back do not make
vibrations may make an any contact with any wall or cabinet.
audible sound.
••Find the Wi-Fi network connected to
The password for the Wi-Fi your smartphone and remove it, then
that you are trying to connect register your appliance on LG
to is incorrect. SmartThinQ
••Turn off the Mobile data of your
Mobile data for your smartphone and register the
smartphone is turned on. appliance using the Wi-Fi network.
••The wireless network name (SSID)
The wireless network name should be a combination of English
(SSID) is set incorrectly. letters and numbers. (Do not use
special characters.)
Your home appliance
and smartphone is ••Only a 2.4 GHz router frequency is
not connected to the supported. Set the wireless router to
Wi-Fi network. 2.4 GHz and connect the appliance
The router frequency is not 2.4 to the wireless router. To check the
GHz. router frequency, check with your
Internet service provider or the
router manufacturer.
••If the distance between the
appliance and the router is too far,
The distance between the the signal may be weak and the
appliance and the router is too connection may not be configured
far. correctly. Move the location of the
router so that it is closer to the
appliance.

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Importers
Country Trade Name Address
UAE LG Electronics Gulf GF-Jebel Ali Main Warehouse,
Jebel
Ali Free Zone, P.O. Box : 61445
Dubai,
UAE
Al Yousuf Electronics Al Yousuf Electronics (LLC) PB#25,
Al Yousuf Bldg, Al Quoz, Dubai
Bahrain A.J.M. Kooheji Group B.S.C. © A.J.M. Kooheji Group B.S.C. (C)
P.O. Box74, Manama kingdom of
Bahrain
Oman Oman Gulf Enterprises LLC Oman Gulf Enterprises LLC
PO Box : 421, PC 118, Sultanate of
Oman.
Ruwi : 24793072; Wattayah:
22307000.
C.R. No.: 1/33586/3
Qatar Video Home and Electronics Centre Video Home and Electronics
WLL Centre WLL PO BO 4668, Doha
Qatar
Kuwait AL-Babtain Electronics Company Al-Babtain Electronics
WLL COMPANY WLL Al Babtain
P.O Box 599, Safat 13006 Kuwait
Yemen Salem Mohammed Shammakh & Salem Mohammed Shammakh
Co. & CO. PO Box 3372, Hodeidah
Republic of Yemen
Saudi United Yousef Mohammed Naghi United Yousef Mohammed Naghi
Co Ltd. Co Ltd.
Al Khumra Warehouse King Faisal
Street, Khumra, After Naval Base,
Near to Weighing Station.
Jeddah, Saudi Arabia

Warranty period of Linear Compressor :

Ten (10) years from the date of original retail purchase.
Part only (Consumer will be charged for labor)
Noises associated with normal operation and failure to follow instructions found in the use and care
and installation guides or operating the unit in an unsuitable environment will not be covered under
this warranty.

For any Suggestion, Opinion & Complaints,

Within UAE please Call 800 54 (LG)
Out side UAE please contact to our local dealer or log
into www.lg.com
LG Customer Information Center Printed in Korea

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