SS90-Site PrepGuide
SS90-Site PrepGuide
SS90-Site PrepGuide
BCC5-0000-5400
Issue A
The product described in this document is a licensed product of NCR Corporation.
NCR is a registered trademark of NCR Corporation. NCR SelfServ is a trademark of NCR Corporation in the United States and/or
other countries. Other product names mentioned in this publication may be trademarks or registered trademarks of their
respective companies and are hereby acknowledged.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks
of HDMI Licensing LLC in the United States and other countries.
Where creation of derivative works, modifications or copies of this NCR copyrighted documentation is permitted under the terms
and conditions of an agreement you have with NCR, NCR's copyright notice must be included.
It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become
available. NCR, therefore, reserves the right to change specifications without prior notice.
All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances,
photographs are of equipment prototypes. Software screen images are representative, and in some cases, may not match a
customer’s installed software exactly. Therefore, before using this document, consult with your NCR representative or NCR office
for information that is applicable and current.
To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization, and value of this book.
Please use the link below to send your comments.
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Copyright © 2019
By NCR Corporation
Global Headquarters
864 Spring St NW
Atlanta, GA 30308
U.S.A.
All Rights Reserved
i
Preface
This is a contractual document. It contains important information about properly
preparing a site for the NCR SelfServ™ 90 (7709). You are advised to read it carefully.
It is the responsibility of the customer to assure that all installation preparations are
complete and in compliance with NCR specifications and requirements and all
applicable national, state, or local codes, regulations, and laws.
Audience
This book is written for hardware installer/service personnel, system integrators, and
field engineers.
Notice: This document is NCR proprietary information and is not to be disclosed or
reproduced without consent.
• A customer has been notified that a full or partial consultant service is available
and/or that NCR will be willing to undertake a preliminary or final site survey and
• The customer shall have entered into a formal contract with NCR for provision of
the same.
No comment, suggestion, or advice offered or not offered about preparation of the site,
nor any inspection of the site, whether before of after preparation, is to be taken as
approval of the location of the site and equipment or its preparation. NCR will not be
liable in respect to any comment, suggestion, or advice given by its staff or in respect to
any failure to give advice.
Finally, only the customer can know the full extent of the damage that may be caused to
his business by reason of failure of the equipment that is to be installed. For this reason,
it is the customer's responsibility to ascertain the extent of any such possible damage to
his existing or planned business, and to effect full insurance in respect of it.
Safety Requirements
The NCR SelfServ™ 90 (7709) conforms to all applicable legal requirements. To view the
compliance statements see the NCR SelfServ™ Kiosks Safety and Regulatory Information
(B005-0000-2063) document.
Caution: The on/off switch is a logic switch only. The AC line voltage primaries are live
at all times when the power cord is connected. Therefore, disconnect the AC power
cord before opening the unit to install features or service this terminal.
IT Power System
This product is suitable for connection to an IT power system with a phase-to-phase
voltage not exceeding 240 Vac.
Peripheral Usage
This kiosk should only be used with peripheral devices that are certified by the
appropriate safety agency for the country of installation (UL, CSA, TUV, VDE) or those
which are recommended by NCR Corporation.
Warning: DO NOT connect or disconnect any serial peripherals while the terminal
is connected to AC power. This can result in system or peripheral damage.
iii
Grounding Instructions
In the event of a malfunction or breakdown, grounding provides a path of least
resistance for electric current to reduce the risk of electric shock. This product is
equipped with an electric cord having an equipment-grounding conductor and a
grounding plug. The plug must be plugged into a matching outlet that is properly
installed and grounded in accordance with all local codes and ordinances. Do not
modify the plug provided – if it will not fit the outlet, have the proper outlet installed by
a qualified electrician. Improper connection of the equipment-grounding conductor can
result in a risk of electric shock.
The conductor with insulation having an outer surface that is green with or without
yellow stripes is the equipment-grounding conductor.
If repair or replacement of the electric cord or plug is necessary, do not connect the
equipment-grounding conductor to a live terminal. Check with a qualified electrician or
service personnel if the grounding instructions are not completely understood, or if you
are in doubt as to whether the product is properly grounded.
Use only 3-wire extension cords that have 3-prong grounding plugs and 3-pole
receptacles that accept the product’s plug. Repair or replace damaged or worn cords
immediately.
Pedestal Mount
If the NCR SelfServ™ 90 (7709) is mounted on a pedestal, the pedestal MUST be
anchored to the floor. This prevents the product from being accidentally knocked over
and striking someone.
iv
Warranty
Warranty terms vary by region and country.
All parts of this product that are subject to normal wear and tear are not included in the
warranty. In general, damages due to the following are not covered by the warranty.
• Improper or insufficient maintenance
• Improper use or unauthorized modifications of the product.
• Inadequate location or surroundings. Site installation must conform to guidelines
listed in this document, the NCR Workstation and Peripheral AC Wiring Guide, and the
NCR Ethernet Communications Wiring Guide.
For detailed warranty arrangements please consult your contract documents.
References
• NCR SelfServ™ 90 (7709) Hardware Installation Guide (BCC5-0000-5401)
• NCR SelfServ™ 90 (7709) User Guide (BCC5-0000-5402)
• NCR SelfServ™ 90 (7709) Service Guide (BCC5-0000-5403)
• NCR SelfServ™ 90 (7709) Parts Identification Manual (BCC5-0000-5404)
• NCR SelfServ™ Kiosks Safety and Regulatory Information (B005-0000-2063)
• NCR Workstation and Peripherals AC Wiring Guide (BST0-2115-53)
• NCR Ethernet Communications Wiring Guide (BST0-2118-82)
v
Table of Contents
Revision Record
Introduction
Available Models
Model Name Description
Within the model are many standard features and several optional features. There are
also three major installation configurations: Wall Mount, Counter Top Mount, and
Pedestal Mount.
Site preparation varies according to the installation configuration. Therefore, the
installation configuration and installation location must be identified when preparing
the site for installation.
An optional Counter Top Security Scale feature also needs to be considered for site
preparation and installation when it is ordered.
NCR SelfServ™ 90 (7709) Site Preparation 3
Customer Responsibilities
Before the system can be installed, the customer must do or provide the following:
• When required by NCR, provide the NCR Customer Services representative with
appropriate drawings that indicate:
• Location of the equipment.
• Site wiring (power and communications, paths and lengths).
• Location of other equipment that may generate electrical noise, electromagnetic
interference, or heat.
• Make building alterations necessary to meet wiring and other site requirements.
• Provide and install all communications cables, wall jacks, special connectors, and
associated hardware.
• Provide and install necessary power distribution boxes, conduits, grounds, lightning
protection devices, and associated hardware.
• Make sure all applicable codes, regulations, and laws (including, but not limited to,
electrical, building, safety, and health) are met.
• Provide and install auxiliary power or other equipment as required.
• Provide storage or service areas as required.
• Meet all system/unit environmental requirements.
• Provide and install floor coverings and environmental systems that limit or control
static electricity build-up and discharge.
In general, keep the NCR equipment area free from dust, smoke, lint, and other
particles. Restrict smoking, eating, and drinking around the equipment. Avoid locating
the equipment near other machines that generate ink, carbon, and paper dust particles.
4 NCR SelfServ™ 90 (7709) Site Preparation
Environmental Requirements
Barometric Pressure
The NCR SelfServ™ 90 (7709) operates within the following barometric pressure
conditions.
• Maximum operating altitude: 3,000 m (9,843 ft)
• Operating range of pressure: 105 to 69 kPa (15.2 to 20.0 lb/in.)
Temperature
The NCR SelfServ™ 90 (7709) operates over the following temperature ranges. Avoid
continuous operation at or near the indicated temperature extremes, or in locations
where the temperature changes beyond the restrictions.
Humidity
The NCR SelfServ™ 90 (7709) operates within the following humidity ranges. Avoid
continuous operation at or near the indicated humidity extremes, or in locations where
the humidity changes beyond the restrictions. Never expose the kiosk to condensation.
LAN Communications
The NCR SelfServ™ 90 (7709) supports Ethernet 10/100/1000baseT Local Area Network
(LAN) communication protocol. For Ethernet communications wiring specifications,
refer to the NCR Ethernet Communication Wiring Guide document.
6 NCR SelfServ™ 90 (7709) Site Preparation
AC Wiring Requirements
The customer must provide suitable AC power for the NCR SelfServ™ 90 (7709) and any
associated equipment and devices. NCR recommends a dedicated unswitched power
line dedicated to the NCR equipment installation. Refer to the NCR Workstation and
Peripherals AC Wiring Guide for store AC wiring requirements. The AC outlet must be
installed near the kiosk and easily accessible to the operator.
Power Requirements
The kiosk's external power supply has a maximum output of 150 watts and provides
power to the kiosk and its powered peripherals.
The following table shows the power consumption for the SS90 kiosk.
NCR SelfServ™ 90 (7709) Site Preparation 7
Power Cord
The AC Power Cord plugs into the Power Supply, goes through the NCR SelfServ™ 90
(7709) cabinet, and connects to the AC Receptacle. The kiosk should be located close to
the AC Receptacle. The following AC Power Cords are presently available.
• US Power Cord
• UK Power Cord
• Australia Power Cord
• Argentina Power Cord
• International Power Cord
• China Power Cord
• Switzerland (SEV) Power Cord
• 120V Twist Lock
The Power Supply mounts in a bracket inside the cabinet on the right side of the kiosk.
A DC Power Cable connects the Power Supply to the Mother Board.
8 NCR SelfServ™ 90 (7709) Site Preparation
Transient Protection
AC Power Line Transient Protection
In the process of power distribution, transient electrical energy (including, but not
limited to, lightning strikes, intermittent short circuits, and switching transients) can be
introduced onto power lines. Such transient energy can be very damaging to electronic
hardware, and can also cause data corruption. Under these circumstances, NCR
recommends the use of AC power transient suppressors. Such protection devices are
intended to guard against power line transients that can result in hardware damage and
various system or program errors.
Improvement of any deficiencies in power quality is a customer responsibility.
Malfunction and/or component failure as a result of power quality problems are/is not
covered by the NCR Maintenance Agreement. NCR accepts no liability for any such
occurrence or for its consequences.
When power transient suppression is required, the suppressors used should meet the
following minimum requirements:
• Dissipate energy to match the appropriate application categories as defined by IEEE
Standard 587.
• Be of the voltage limiting (clipping), or tracking filter type. The suppressor must not
clamp the voltage to zero, and must self-recover after the passage of the transient.
The suppressor may be of the hybrid type construction that makes use of various
technologies in order to meet speed and dissipation requirements.
• Upon failure, exhibit a positive indication of its failure such as a blown fuse or
tripped breaker.
• Be listed by the accepted safety organization for the country involved (UL, CSA,
VDE, ETL, and so on) and the installation must conform to local, state, and national
electrical codes and regulations.
NCR SelfServ™ 90 (7709) Site Preparation 9
Weight
Following are the NCR SelfServ™ 90 (7709) hardware weights for the various installation
configurations. Kiosk weights can vary slightly based upon the actual kiosk
configuration; therfore, the following weights are maximum values.
Kiosk Dimensions
The NCR SelfServ™ 90 (7709) can be installed in different configurations, depending on
the features, kits, and components ordered. Following are the dimensions of the
available SS90 configurations.
Accessibility of Devices
The dimensions in this section show the accessibility of devices for all users especially for
persons with disabilities. Depending on the type of the NCR SelfServ™ 90 (7709) unit
installed, refer to the following:
Touchscreen/Display Top of active display area 484 mm (19.06 in.) 188 mm (7.4 in.)
MSR Center of chute 308 mm (12.13 in.) 118 mm (4.65 in.)
Handheld Scanner Center of mount 211 mm (8.31 in.) 212 mm (8.35 in.)
Receipt Printer Center of paper exit slot 206 mm (8.13 in.) 59 mm (2.32 in.)
NFC Reader Center of scan area 174 mm (6.85 in.) 44 mm (1.73 in.)
Barcode Scanner Center of scan area 174 mm (6.85 in.) 44 mm (1.73 in.)
PIN Pad 4 (Lane No. 5 button 152 mm (5.98 in.) -52 mm (-2.05 in.)
5000)
Coupon Chute Center of paper entry slot 135 mm (5.31 in.) 26 mm (1.02 in.)
PIN Pad 2 (IPP350) No. 5 button 131 mm (5.16 in.) 11 mm (0.43 in.)
PIN Pad 1 (VX820) No. 5 button 117 mm (4.61 in.) 10 mm (0.39 in.)
PIN Pad 3 (MX915) No. 5 button 115 mm (4.53 in.) 22 mm (0.87 in.)
28 NCR SelfServ™ 90 (7709) Site Preparation
Touchscreen/Display Top of active display area 1391 mm (54.76 in.) 188 mm (7.4 in.)
MSR Center of chute 1214 mm (47.8 in.) 119 mm (4.69 in.)
Handheld Scanner Center of mount 1118 mm (44.02 in.) 212 mm (8.35 in.)
Receipt Printer Center of paper exit slot 1111 mm (43.74 in.) 59 mm (2.32 in.)
NFC Reader Center of scan area 1081 mm (42.56 in.) 44 mm (1.73 in.)
Barcode Scanner Center of scan area 1081 mm (42.56 in.) 44 mm (1.73 in.)
PIN Pad 4 (Lane 6000) No. 5 button 1059 mm (41.69 in.) -57 mm (-2.24 in.)
Coupon Chute Center of paper entry slot 1040 mm (40.94 in.) 26 mm (1.02 in.)
PIN Pad 2 (IPP350) No. 5 button 1038 mm (40.87 in.) 11 mm (0.43 in.)
PIN Pad 1 (VX820) No. 5 button 1024 mm (40.31 in.) 10 mm (0.39 in.)
PIN Pad 3 (MX915) No. 5 button 1022 mm (40.24 in.) 31 mm (1.22 in.)
*The recommended installation height from the ground is 907 mm (35.71 in.).
NCR SelfServ™ 90 (7709) Site Preparation 31
Touchscreen/Display Top of active display area 1389 mm (54.68 in.) 260 mm (10.24 in.)
MSR Center of chute 1214 mm (47.8 in.) 191 mm (7.52 in.)
Handheld Scanner Center of mount 1116 mm (43.94 in.) 284 mm (11.18 in.)
Receipt Printer Center of paper exit slot 1111 mm (43.74 in.) 131 mm (5.16 in.)
NFC Reader Center of scan area 1079 mm (42.48 in.) 116 mm (4.57 in.)
Barcode Scanner Center of scan area 1079 mm (42.48 in.) 116 mm (4.57 in.)
PIN Pad 4 (Lane 6000) No. 5 button 1057 mm (41.61 in.) 15 mm (0.59 in.)
Coupon Chute Center of paper entry slot 1040 mm (40.94 in.) 98 mm (3.86 in.)
PIN Pad 2 (IPP350) No. 5 button 1036 mm (40.79 in.) 83 mm (3.27 in.)
PIN Pad 1 (VX820) No. 5 button 1022 mm (40.24 in.) 82 mm (3.23 in.)
PIN Pad 3 (MX915) No. 5 button 1020 mm (40.16 in.) 103 mm (4.06 in.)
Basket Shelf Center of top surface 705 mm (27.76 in.) 74 mm (2.91 in.)
Bag Rack Center and top of bag rack 508 mm (20 in.) 120 mm (4.72 in.)
34 NCR SelfServ™ 90 (7709) Site Preparation
Pedestal Installation
NCR SelfServ™ 90 (7709) Site Preparation 39
Mounting Guidelines
Note: Be sure that the mounting is adequate to support the weight of the kiosk and
security scale. Also, be sure that the location provides adequate access and service
clearance for the kiosk as identified earlier in this document.
40 NCR SelfServ™ 90 (7709) Site Preparation
Pedestal Configuration
Caution: In Pedestal Configuration, the pedestal must be fastened to the floor to
prevent if from being moved or knocked over.
The floor construction determines the type of anchors to use. The anchors are not
shipped with the kiosk and must be obtained locally. There are four anchor holes on the
Pedestal Base. The diameter of these holes is shown in the image below.
Note: Make sure that the anchors do not extend up above the top of the Pedestal Base
more than 12.7 mm (0.5 in.).
Note: The floor must have bolt holes and anchors must be available prior to the NCR
Customer Engineer coming to install the NCR SelfServ™ 90 (7709).
NCR SelfServ™ 90 (7709) Site Preparation 43