Crank But Not Start
Crank But Not Start
Crank But Not Start
Probable Causes
Diagnostic codes
Visible faults
Speed/timing sensors
Glow Plugs
Valve Lash
Recommended Actions
NOTICE
Do not crank the engine continuously for more than 30 seconds.
Allow the starting motor to cool for two minutes before cranking
the engine again.
Note: The procedures have been listed in order of probability. Complete the procedures in order.
1. Diagnostic Codes
A. Download the Warranty Report and the Product Status Report with Result: A diagnostic code is present.
Histograms before performing any troubleshooting or clearing any diagnostic
codes. Repair: Troubleshoot the code and then reset the
Diagnostic
histogram.
codes
Note: The downloaded information will be required by the Dealer Solutions
Network (DSN) if troubleshooting assistance is needed. Result: A diagnostic code is not present.
Proceed to Test Step 2.
B. Use the electronic service tool to check for active or logged codes.
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A. Crank the engine and observe the engine speed on the electronic service Repair: Test the speed/timing sensors. Refer to
tool status screen. Refer to Troubleshooting, "Speed/Timing - Test" for Speed/timing Troubleshooting, "Speed/Timing - Test".
additional information. sensor
Result: The speed/timing sensors are operating
Note: Upon initial cranking, the status for engine speed may indicate that the correctly.
engine speed signal is abnormal. This message will be replaced with an engine
speed once the ECM is able to calculate a speed from the signal. Proceed to Test Step 5.
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Table 1
Contact with high pressure fuel may cause fluid penetration and
burn hazards. High pressure fuel spray may cause a fire hazard.
Failure to follow these inspection, maintenance and service
instructions may cause personal injury or death.
NOTICE
Ensure that the pressure in the high-pressure fuel system has
been purged before any service or repair is performed on the
high-pressure fuel system.
Refer to Operation and Maintenance Manual, High-Pressure Fuel
Lines for the time taken for the high-pressure fuel system to be
purged.
Troubleshooting Test
Values Results
Steps
6. High-Pressure Fuel System High- Result: The absolute fuel rail pressure is less than 25 MPa (3625 psi).
pressure
A. Use the electronic service tool fuel system Repair: Perform the following procedure:
to check the absolute fuel rail
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pressure while the engine is Check that the inlet pressure at the fuel rail pump is greater than 50 kPa (7.25 psi). If the inlet
cranking at a minimum speed of pressure is less than 50 kPa (7.25 psi), repeat the diagnostic process from Test Step 5.
150 rpm.
Check for fuel leaks in the high-pressure fuel system. Rectify any fuel leaks and then recheck
the pressure in the fuel rail. If the fuel rail pressure is greater than 25 MPa (3625 psi), refer to
the troubleshooting steps below.
Use the electronic service tool to perform a solenoid test on the fuel rail pump. Refer to
Troubleshooting, "Solenoid Valve - Test".
If any service has been performed as a result of referring to the "Solenoid Valve - Test" above,
attempt to start the engine. If the engine will not start, return to Test Step 1.
Check the pressure relief valve in the fuel rail for leakage. If the pressure relief valve is leaking,
replace the valve and recheck the pressure in the fuel rail.
If the pressure relief valve in the fuel rail is not leaking, check for fuel in the engine oil system. If
fuel is suspected in the oil system, take an engine oil sample for analysis. Refer to the
Operation and Maintenance Manual, "Engine Oil Sample - Obtain". If the analysis confirms that
there is fuel in the engine oil system, investigate the cause.
If fuel is not found in the oil system, check the electronic unit injectors for excessive fuel leak
off. Refer to Special Instruction , KENR6938 , "High Leakoff of the Electronic Unit Injector".
If the leak off is greater than 38 mL (1.3 oz) in 30 seconds for a 6 cylinder engine or the leak off
is greater than 25 mL (0.85 oz) in 30 seconds for a 4 cylinder engine, replace the electronic unit
injectors
Note: The fault is not in the fuel rail pump. Do not replace the pump.
If the leak off is less than specified, ensure that the latest flash file for the application is installed
in the ECM. Refer to Troubleshooting, "ECM Software - Install".
Result: The absolute fuel rail pressure is less than 25 MPa (3625 psi).
Use the electronic service tool to make sure that the status of the electronic unit injectors is not
"Disabled". If the injectors are disabled but the injectors were not intentionally disabled with the
electronic service tool, ensure that the latest flash file for the application is installed in the ECM.
Refer to Troubleshooting, "ECM Software - Install".
If the electronic unit injectors are not disabled, use the electronic service tool to perform an
injector solenoid test.
If any service has been performed as a result of referring to the "Solenoid Valve - Test" above,
attempt to start the engine. If the engine will not start, proceed to Test Step 7.
Ensure that the latest flash file for the application is installed in the ECM. Refer to
Troubleshooting, "ECM Software - Install".
If the DSN recommends the use of a test ECM, install a test ECM. Refer to Troubleshooting,
"ECM - Replace".
Attempt to start the engine. If the engine will not start, install the original ECM and then check
the timing of the fuel pump. To check the timing of the fuel rail pump with the pump installed on
the engine, refer to Special Instruction , M0130765 , Additional Troubleshooting for Engine
Cranks but Will Not Start on Certain C4.4 and C6.6 Engines. To check the timing of the fuel rail
pump not on the engine, refer to Testing and Adjusting , Fuel Injection Timing - Check.
If the engine starts normally, stop the engine and then attempt to start the engine again. If the
engine will not start at the second attempt, replace the ECM again and then replace the fuel rail
pump. Verify that the fault has been eliminated. If the engine will not start, proceed to Test Step
7.
If the engine starts normally, reconnect the suspect ECM and then verify that the fault returns
when the suspect ECM is installed.
If the engine will not start with the suspect ECM, replace the ECM. Check that the engine starts
normally. If the engine starts normally, no further testing is required.
Replace the ECM again and then replace the fuel rail pump. Verify that the fault has been
eliminated. If the engine will not start, proceed to Test Step 7.
Check the timing of the fuel pump. To check the timing of the fuel rail pump with the pump
installed on the engine, refer to Special Instruction , M0130765 , Additional Troubleshooting
for Engine Cranks but Will Not Start on Certain C4.4 and C6.6 Engines. To check the timing of
the fuel rail pump not on the engine, refer to Testing and Adjusting , Fuel Injection Timing -
Check.
If the timing of the fuel rail pump required adjustment and the engine will not start, proceed to
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Test Step 7.
If the timing of the fuel rail pump was correct, replace the fuel rail pump. If the engine will not
start, proceed to Test Step 7.
7. Glow Plugs
Result: The results of the compression test are outside the specifications.
Note: Possible causes of low compression are shown in the following list:
9. Low Compression (Cylinder
Pressure) · Loose glow plugs
· Faulty piston
Cylinder
A. Perform a compression test. · Faulty piston rings
compression
Refer to Systems Operation, · Worn cylinder bores
Testing and Adjusting, · Worn valves
"Compression - Test". · Faulty cylinder head gasket
· Damaged cylinder head
Table 2
PIP-11029688
2022/10/21
11:14:48+08:00
i09402449
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