Introduction To Operational Management
Introduction To Operational Management
Introduction To Operational Management
Operations Management
Course… ☺
1
Fall 2022 – Class Logistics
◼ We will have in-class sessions at SolBridge (Sec 2 – 706; 13.00 hrs,
Tue/Thu)
◼ However, some students are not yet here in Korea and are sorting out their
travel / Quarantine / etc.
◼ SolBridge has extended a brief grace period of for such students and you may
attend the class online for those initial few days
◼ I will be happy to support you online
2
For Students who are
currently online:
Once you join the meeting,
Please Enter your
Registration number followed
by your name in the chat
window (RegNo._Full name)
RegNo. – is your student number
3
Syllabus & Textbook
Pedagogy
Student Expectations
Textbook
Session Plan
4
Introduction to
Operations Management
These slides are only for the learning purposes of the
Operations Management course. Do not distribute these
slides. Slides are not a substitute for readings / textbook
and are only meant to complement the textbook and
readings.
5
Operations Management defined
◼ The management (Design, Operation and Improvement) of the
system that create & deliver the firm’s products & services
Control ◼ Storage
Feedback Feedback ◼ Physiological
◼ Informational
6
Success depends on…..
7
Operations & Supply Chain
Supply
Operations
Chain
Manufacturing and Processes that
service processes move information,
used to transform material and cash
resources into to and from the
products firm
8
Manufacturing Products Vs Delivering Services
Characteristic Manufacturing Service Characteristic Manufacturing Service
Industrial
Engineering
Maintenance
Distribution
Purchasing Public
Operations Relations
Legal
Personnel
Accounting MIS 10
Operations vs. Sales Strategy
ABC Inc.
60% of sales $ in supply chain
Business
Lean
process Production
improvement Project manager
improvement control analyst
manager
analyst
Watch the video: What do Operations Managers do? (Link on LMS week1)
Current Issues & Trends in OM
◼ Effective consolidation of operations during
Mergers
18