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Technical Report

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CHAPTER ONE

1.0 HISTORY OF SIWES

SIWES was established by ITF in 1973 to solve the problem of lack of adequate
practical skills preparatory for employment in industries by Nigerian graduates of
tertiary institutions. The Scheme exposes students to industry-based skills
necessary for a smooth transition from the classroom to the world of work. It
affords students of tertiary institutions the opportunity of being familiarized and
exposed to the needed experience in handling machinery and equipment which are
usually not available in the educational institutions. Participation in Industrial
Training is a well-known educational strategy. Classroom studies are integrated
with learning through hands-on work experiences in a field related to the student’s
academic major and career goals. Successful internships foster an experiential
learning process that not only promotes career preparation but provides
opportunities for learners to develop skills necessary to become leaders in their
chosen professions. One of the primary goals of the SIWES is to help students
integrate leadership development into the experiential learning process.

Students are expected to learn and develop basic non-profit leadership skills
through a mentoring relationship with innovative non-profit leaders. By integrating
leadership development activities into the Industrial Training experience, we hope
to encourage students to actively engage in non-profit management as a
professional career objective. However, the effectiveness of the SIWES experience
will have varying outcomes based upon the individual student, the work
assignment, and the supervisor/mentor requirements. It is vital that each internship
position description includes specific, written learning objectives to ensure

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leadership skill development is incorporated. Participation in SIWES has become a
necessary pre-condition for the award of Diploma and Degree certificates in
specific disciplines in most institutions of higher learning in the country, in
accordance with the education policy of government.

1.1 HISTORICAL BACKGROUND OF SIWES


The federal government of Nigeria Decree No. 47 of 8 th October 1971 amended in
1990 highlights the need capacity building in human resources in industry,
commence and government through training and re-training of workers in order to
efficiently provide the much-needed high quality goods and services in a dynamic
economy (Jereigh, 2003). This Decree led to the establishment of Industrial
Training Fund (ITF) in 1974. The growing concern among our industries that
graduates of our institutions of higher learning lack of the adequate practical
background study preparatory for employment in industries which led to the
formation of student Industrial Work Experience Scheme (SIWES), by the ITF in
1993/1994 (information and guidelines for SIWES 2002).

ITF major function is to work as cooperate entity which industries and commercial
establishments to govern students in institutions of higher learning to undertake
mid-career work experience attachment in industries which are compatible with
student area of study (Okorie, 2002 and A. Sikadi, 2003). According to the
European journal of social vol. 7 No. 3 2009 pg 43 “the student industrial work
experience scheme (SIWES) is skill training program designed to expose and
prepare student for industrial work situation, which they are likely to meet after
graduation (information and guidelines for SIWES 2002).

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1.2 IMPORTANCE OF SIWES
1. To help students integrate leadership development into the experiential
learning process.
2. To provide students the opportunity to test their interest in a particular career
before permanent commitments are made.
3. To develop students skills in the application of theory to practical work
situations

1.3 OBJECTIVES OF SIWES

The following are some of the objectives of SIWES:

1. To provide students the opportunity to test their aptitude for a particular


career before permanent commitments are made.
2. To develop students skills and techniques directly applicable to their careers.
3. To aid students in adjusting from college to full-time employment.
4. To provide students the opportunity to develop attitudes conducive to
effective interpersonal relationships.
5. To improve student sense of responsibility.
6. To prepare students into full-time employment in their area of specialization
upon graduation.
7. To help students acquire good work habits

1.4 ROLES OF STUDENT


1. Students are required and expected to report and subsequently register their
presence at their place of attachment often.
2. Be Punctual at their places of primary assignment.
3. Fill their log book at the end of every workday.

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4. In the case of any challenges, report to your place of work supervisor

1.5 OBJECTIVE OF THE REPORT


1. Serve to summarize the activities, experience and skills acquired with Ningi
micro Finance Bank, Ningi.
2. Serve as a cardinal guideline towards future report writing.

1.6THE LOG BOOK


5. The Look Book is a training register where Trainees and SIWES students
register their day to day work experience.

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CHAPTER TWO
2.0 HISTORY OF NINGI MFB
Ningi Micro Finance Bank Limited formerly known as Ningi Community Bank
Nigeria Limited was incorporated on 22 nd August, 1989 with a capital of two
hundred and fifty thousand naira only N250, 000.00. Ningi Micro finance Bank
Limited was licensed to operate in the same year. Full operations under
commenced in December, 1989. The Corporate Registered office of the bank is
located at 4, Bank Road, Ningi Local Government Area, Bauchi.
The Bank’s focus is on regular and specialized savings products, demand deposit
and investment products as well as micro and SME loans carefully designed to
empower Micro, Small and Medium Entrepreneurs in Agriculture and other
Sectors of Micro Economy. Its core values and qualities are built on products
innovation and valued service to its teeming customers.
2.1 OBJECTIVES OF Ningi Microfinance Bank
The Main objective of Ningi Microfiance Bank is to provide capital to Farmers in
form of loan and encourage the Small and Medium Scale enterprises grow.
Our Vision
To be the foremost Microfinance Bank in Nigeria by providing quality tailored
products and services to meet the needs and expectations of our esteemed
customers and stakeholders.
Our Mission
To provide highly efficient, value added and seamless Financial Services to all our
customers through qualitative and efficient service delivery offered at competitive
interest rates
2.2 ACHIEVEMENTS OF BANK
The Bank has provide highly efficient, value added and seamless Financial
Services to all their customers through qualitative and efficient service delivery
offered at competitive interest rates.
The Bank has been the foremost Microfinance Bank in Ningi for Providing quality
tailored products and services to meet the needs and expectations of their
customers and stakeholders.
CHAPTER THREE
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3.0 EXPERIENCE
I was attached to the Marketing Department of the Bank under the supervision of
the Head of marketing. At the department, I was able to acquire the following
experience which I might have not acquired in the classroom.
3.0.0. TECHNOLOGY EXPERIENCE
Even if you are not in a technical role, understanding technology is a necessary
skill for modern business professionals. For many business leaders, being able to
understand the concepts will be sufficient, though for positions such as a Chief
Technical Officer, hands on experience will be necessary.
Business professionals should be able to operate a computer, troubleshoot common
issues, and be proficient in office management software (Word, Excel, Google
Docs/Sheets, databases, customer relationship management software, email clients,
Zoom, etc.) Familiarity with technology is a must, as most companies rely
intrinsically on technology to coordinate business plans and communicate daily
with co-workers.
3.0.1. PROBLEM SOLVING
Business management requires critical thinking and problem-solving skills,
regardless of your position on the organizational chart. Business objectives are not
always easy to solve, and formulating a solution requires analysis, communication,
observation, and decision-making.
When problems arise, you must come up with a viable solution. Proactive
planning, contingency plans, and getting to the root of problems will make you a
valuable member of the corporate team.
3.0.2. ADMINISTRATIVE EXPERIENCE
Business managers and administrators are usually excellent at administrative
duties, as they maintain records, data, receipts, and documentation. Organizations
need people in key positions who are good at record-keeping and oversight of
operations.

3.0.3. ORGANIZATIONAL EXPERIENCE

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Organizational skills, in a management position, can entail creating systems for
maintaining order and efficiency in the company. These systems may include
methodologies for filing data, completing projects, or doing quality assurance for
ongoing tasks. Business administrators are responsible for making sure operations
run smoothly.
3.0.4. CUSTOMER SERVICE EXPERIENCE
Customer relationships are one of the most valuable assets to a company.
Maintaining stellar customer service is paramount to an organization’s long-term
success. The higher-performing business professional will provide outstanding
service to clients and customers, listening to concerns with courtesy and empathy.
The end goal is to retain customers and build a relationship between the client and
company, ensuring they keep their account with the company. A strong customer
service culture can help a company grow it’s revenue base over the long term.
3.0.5. COLLABORATION AND TEAMWORK EXPERIENCE
Organizations must have their teams on the same page when it comes to achieving
business objectives. The savvy business administrator can organize team roles and
responsibilities, foster a culture of teamwork, and get the entire team involved in
solving problems.
When employees work together to solve issues and reach goals, it drives the whole
organization forward. Effective business leaders will use processes,
communication, and collaboration to unify their teams in their efforts towards a
common goal.
3.0.6. SCHEDULING AND TIME MANAGEMENT EXPERIENCE
Whether you work for yourself, or work for someone else, time management is an
essential skill. Productivity and efficiency are key when resources are limited.
Planning and organizing your time in a fashion that allows you to complete your
necessary tasks when you have the most focus is the crux of time management.
Those who have mastered time management and scheduling learn how to work
when they have the least amount of distractions, even when multi-tasking is
unavoidable.
3.0.7. DECISION-MAKING EXPERIENCE
One of the most important skill I acquired as a business student is the ability to
make tough decisions in critical situations.

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3.0.8. INNOVATION AND CREATIVITY
In today’s business landscape, companies that innovate have a competitive
advantage. Corporate teams that can think outside the box and create new ways of
retaining customers, driving engagement, and adding revenue streams will flourish.
The ability to innovate is a major asset for any business candidate.

3.0.9 CASH BOOK HANDLING


Cash book is a financial journal that contains all cash receipts and disbursements,
including bank deposits and withdrawals. Entries in the cash book are then posted
into the general ledger.
A cash book differs from a cash account in that it is a separate ledger in which cash
transactions are recorded, whereas a cash account is an account within a general
ledger.
There are three common types of cash books: single column, double column, and
triple column.

Payment Voucher
Cash Book

3.1 Organizational Structure

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S/No Departments
1 Human Resources and Company Secretary
2 Risk Management
3 Credit & Marketing
4 Operation
5 Customer Service
6 Savings & Loan

3.1 Organogram of Ningi MFB

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3.3 ACCOUNTING
Ningi MFB is a financial deposit company under the supervision of National
Deposit Insurance Corporation. It is self–accounting in the sense that it generates
and expends all its revenue, i.e (50%) Fifty reimbursed to contributing investment
and (50%) Fifty for self-sustenance However, being self-accounting does not
preclude it from being audited by other regulatory agencies of government. Also
being self-accounting does not preclude NDIC from applying basic government
accounting principles such as Cash and Accrual Basis of Accounting. Also
preparation of financial statements that conform to International Accounting
Standards.
3.4 MARKETING
Ningi Micro Finance Bank a private limited liability company parastatal under the
supervision of the Corporate Affairs Commission. It creates its own marketing in
the financial sector in the sense that it markets itself to the entire public through
marketing expansion.
3.5 PERSONNEL
Ningi Micro-finance bank is a small micro finance bank incorporated by the
Corporate Affairs Commission with Headquarters at Ningi, Bauchi State. The
Bank has both trained, skilled and unskilled, professionals and unprofessional
personnel.
3.6 OPERATIONAL ENVIRONMENT
Ningi Micro Finance Bank provides financial service to traders, farmers and SMEs
of less than 13% interest paid by customers.

3.7 LEGAL (LAW)


The Fund operates consistently and painstakingly within the context of its enabling
laws of the Company and Allied Matters Act 1990. The objective for which the
bank was established has been pursued vigorously and efficaciously. In the four
decades of its existence, the Bank has not only raised supported Business in Ningi,

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but has also helped in generating improving business for economic growth and
prosperity.

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CHAPTER FOUR
4.0 CHALLENGES

During the early weeks of my internship, there was few numerous of SIWES
students in the Bank and this resulted to some students being overworked. More
students were however brought on during the course of my stay. One of the major
points in my IT was that we were divided into groups and given marketing work in
which we were given target though we were rewarded for the target. During the
marketing, we were to source for materials either from or within Bauchi State.
Also, the challenges of logistic, transporting myself from home to work every day
with the contemporary hike in petroleum products and other commodities however,
I resulted to trekking to workplace.

4.1 CONCLUSION

This industrial training has afforded me the basic practical and theoretical
knowledge that I may not have gotten from the lecture room. It also gave me the
opportunity to have a feel of what it would be like after graduation when I start
working. After my internship with Ningi Microfinance Bank:

 I can effectively handle the demands of Marketing Department or


Finance/Account Department of any Bank I find myself in future.
 I can effectively assist in the administration of Accounting and Auditing.
 Other benefits include:
Good working ethics: As a result of the close working relationship I had
with the Account and Finance department, I have been able to imbibe good
working ethics. These ethics includes been able to handle situation with little
or no help, being able to provide solutions to lingering problems, etc.

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Career Path: I have been able to use this training to explore various
avenues available at my disposal career-wise. It has given me the
opportunity to have a look into the future and access my readiness for
employment or entrepreneurship. Finally, the internship has bridged the gap
between academic theory and practical and has built a good degree of
confidence especially in my abilities to perform. It has also given me a first-
hand experience of the entire Business Administration and Management
industry, I can confidently say that the experience gotten from this training
was a worthwhile experience.

4.2 RECOMMENDATION

For subsequent trainees being taken up by Ningi Microfinance Bank, I strongly


recommend a more stringent supervision of their trainings. This will go a long way
in ensuring that trainees do not lose focus and will constantly remind them that
their services to the Bank remain valuable. Also I suggest ITF should liaise with
some companies where they will take up students for industrial training. This will
help students who find it difficult to find attachments or who end up in companies
where they do nothing.

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