إشتراطات الفنادق 5 نجوم في مصر
إشتراطات الفنادق 5 نجوم في مصر
إشتراطات الفنادق 5 نجوم في مصر
A B C D E F G H I J
1 Constraints Items N° Criteria HOTELS 1* 2* 3* 4* 5*
1-Definition. Hotel is an establishment with a minimum
ﺗﻌﺮﯾﻒ capacity of 10 accommodation units, which
offers rental accommodation furnished and
equipped as rooms, suites, cottages, lodges or
villas .Hotel also provides restaurant/bar
service in some categories. Each
accommodation unit can only accommodate a
1 maximum of 4 people without extra bed that M M M M M
can be installed on demand
وﺣﺪات ﺳﻜﻨﯿﺔ ﻣﻮﺛﺜﺔ اﻟﻔﻨﺪق ھﻮ ﻣﻨﺸﺄة ﺑﮭﺎ ﻣﺎ ﻻ ﯾﻘﻞ ﻋﻦ
أو أﺟﻨﺤﺔ أو ﻣﻨﺎزل رﯾﻔﯿﺔ أو ﻣﺴﺎﻛﻦ أو،وﻣﺠﮭﺰة ﻛﻐﺮف
ﻛﻞ وﺣﺪة. ﺑﺎر ﻓﻰ ﺑﻌﺾ ﻓﺌﺎﺗﮫ/ اﻟﻔﻨﺪق ﯾﻜﻮن ﺑﮫ ﻣﻄﺎﻋﻢ.ﻓﯿﻠﻼت
إﻗﺎﻣﺔ ﺗﺴﺘﻮﻋﺐ ﻋﺪد أﺷﺨﺎص ﻛﺤﺪ أﻗﺼﻰ ﺑﺪون ﺳﺮﯾﺮ إﺿﺎﻓﻰ
اﻟﺬى ﯾﻤﻜﻦ إﺿﺎﻓﺘﮫ ﻋﻨﺪ اﻟﻄﻠﺐ
2
2-Garage , Garage or parking services is provided
Parking and car (outside contract offering same service is
waiting area accepted if close to the hotel).
* ﺟﺮاح وﻣﻜﺎن اﻧﺘﻈﺎر
2
وﺟﻮد ﺟﺮاج أو ﻣﻜﺎن إﻧﺘﻈﺎر ﻟﻠﺴﯿﺎرات )ﯾﻤﻜﻦ أن ﯾﻜﻮن ذﻟﻚ ﻣﻦ
N/r N/r 3 M M
اﻟﺴﯿﺎرات إذا ﻣﺎ ﻛﺎن- (ﺧﻼل اﻟﺘﻌﺎﻗﺪ ﻣﻊ ﺟﮭﺔ ﺧﺎرﺟﯿﺔ ﺗﻘﺪم ﻧﻔﺲ اﻟﺨﺪﻣﺔ
3 اﻟﻤﻜﺎن ﻗﺮﯾﺐ ﻣﻦ اﻟﻔﻨﺪق
Garage and / or parking are under video
surveillance
3 N/r N/r M M M
ﺟﺮاج أو ﻣﻜﺎن إﻧﺘﻈﺎر اﻟﺴﯿﺎرات ﺗﺤﺖ اﻟﻤﺮاﻗﺒﺔ ﺑﺎﻟﻜﺎﻣﯿﺮات
4 واﻟﻔﯿﺪﯾﻮ
Parking or garage guard on duty 24h/24H
and 7/7
4 N/r N/r 3 4 5
اﻟﺠﺮاج أو ﻣﻜﺎن إﻧﺘﻈﺎر اﻟﺴﯿﺎرات ﺑﮫ ﻓﺮد أﻣﻦ ﻋﻠﻰ ﻣﺪار اﻟﯿﻮم
5 طﻮال أﯾﺎم اﻷﺳﺒﻮع
A B C D E F G H I J
Car / bus waiting area in front of the hotel
entrance is provided
5 N/r N/r N/r 4 5
وﺟﻮد ﻣﻨﻄﻘﺔ ﻣﺨﺼﺼﺔ ﻹﻧﺘﻈﺎر اﻟﺴﯿﺎرات واﻷﺗﻮﺑﯿﺴﺎت أﻣﺎم
6 ﻣﺪﺧﻞ اﻟﻔﻨﺪق
Valet parking service is provided to the garage
or car waiting area.
6 N/r N/r N/r N/r 5
وﺟﻮد ﺷﺨﺺ ﯾﻘﻮم ﺑﺨﺪﻣﺔ ﺗﻮﺻﯿﻞ اﻟﺴﯿﺎرات ﻟﻠﺠﺮاج أو ﻣﻜﺎن
7 إﻧﺘﻈﺎر اﻟﺴﯿﺎرات
Parking, garage and car waiting area are well
7 maintained N/r N/r M M M
8 اﻟﺠﺮاج أو ﻣﻜﺎن إﻧﺘﻈﺎر اﻟﺴﯿﺎرات ﻣﺼﺎن ﺟﯿﺪا
Parking, garage and car waiting area are clean
8 N/r N/r 3 3 3
9
اﻟﺠﺮاج أو ﻣﻜﺎن إﻧﺘﻈﺎر اﻟﺴﯿﺎرات ﻧﻈﯿﻒ
3-Landscaping Landscapping/green area is provided.
10 * اﻟﻤﻨﺎطﻖ اﻟﺨﻀﺮاء
9
وﺟﻮد ﻣﻨﺎطﻖ ﺧﻀﺮاء ﻣﻨﺴﻘﺔ
N/r N/r 2 3 4
Landscapping /green area is well maintained
10 and clean. N/r N/r 3 3 3
11 اﻟﻤﻨﺎطﻖ اﻟﺨﻀﺮاء اﻟﻤﻨﺴﻘﺔ ﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻧﻈﯿﻔﺔ
A B C D E F G H I J
A B C D E F G H I J
Hotel could be independent building or part of one builiding
with a private entrance with the following conditions:
1 - If located on the ground floor and has many connected
floors; it is necessary to provide a separate entrance and a
separate stairs. If there is more than 3 floors an elevator is
required.
2 - If located on upper floors, a separate elevator is required
(to be used only for hotel guests). 3 - In case of
more than one hotel in a building, one is applied to the
following conditions: -
a- If the hotels are on the ground floor, it requires a separate
entrance for each hotel with separate stairs inside it (if exist).
18
A B C D E F G H I J
If hotel is part of building and located in upper
floors, directional signage is provided on the
entrance to the building, indicating the
18 elevators and floor numbers. M M M N/r N/r
ﻓﻰ ﺣﺎﻟﺔ ﻛﻮن اﻟﻔﻨﺪق ﺟﺰء ﻣﻦ ﻣﺒﻨﻰ وﯾﻘﻊ ﻓﻲ أﺣﺪ اﻷدوار
ﺗﻜﻮن ھﻨﺎك ﻟﻮﺣﺎت إرﺷﺎدﯾﺔ ﺑﻤﺪﺧﻞ اﻟﻤﺒﻨﻰ ﺗﻮﺿﺢ ﻣﻜﺎن،اﻟﻌﻠﯿﺎ
19 اﻟﻤﺼﺎﻋﺪ وأرﻗﺎم اﻷدوار
When building is independent, all air
conditioning units, heating and satellite
devices must be hidden from guest view from
19 ground floor, at all building façade. N/r N/r N/r M M
اﻟﺘﺪﻓﺌﺔ أو، ﺗﻜﻮن ﻛﻞ وﺣﺪات اﻟﺘﻜﯿﯿﻒ،إذا ﻛﺎن اﻟﻤﺒﻨﻰ ﻣﻨﻔﺼﻞ
أطﺒﺎق اﻷﻗﻤﺎر اﻟﺼﻨﺎﻋﯿﺔ ﻏﯿﺮ ﻣﺮﺋﯿﺔ ﻟﻠﻨﺰﯾﻞ ﺳﻮاء اﻟﻤﻮﺟﻮدة
20 ﺑﺎﻟﻄﺎﺑﻖ اﻷرﺿﻰ أو ﻋﻠﻰ واﺟﮭﺎت اﻟﻤﺒﻨﻰ
21
A B C D E F G H I J
Any balcony or terrace above ground have a
railing or wall barrier at a minimum of 1.1m
height, if front bars are used, bar distance not
to exceed 10cm between each bar
* 21
ﻓﻰ ﺣﺎﻟﺔ ﻛﻮن اﻟﺸﺮﻓﺔ أو ﺗﺮاس ﻣﺮﺗﻔﻌﺔ ﻋﻦ ﺳﻄﺢ
M M M M M
A B C D E F G H I J
Sensor operated door and /or doorman are
27 provided N/r N/r 4 M M
28 أو ﻋﺎﻣﻞ ﺑﻮاﺑﺔ/اﻟﺒﺎب ﻣﺰود ﺑﺠﮭﺎز اﺳﺘﺸﻌﺎر و
Ashtrays are available and clean
28 N/r N/r 3 3 3
29 وﺟﻮد طﻔﺎﯾﺎت ﻟﻠﺴﺠﺎﺋﺮ ﻧﻈﯿﻔﺔ
6-Hosting Area
A Hosting area is available ( check in, check
اﻟﻤﻨﻄﻘﺔ اﻟﻤﺨﺼﺼﺔ
out, lobby and lobby bar are included ).
ﻟﺨﺪﻣﺔ اﻻﺳﺘﻀﺎﻓﺔ 29 M M M M M
ﺗﺸﻤﻞ ﻣﻨﻄﻘﺔ اﻟﺘﺴﺠﯿﻞ واﻟﻤﻐﺎدرة- ﻣﻨﻄﻘﺔ ﻣﺨﺼﺼﺔ ﻟﻺﺳﺘﻀﺎﻓﺔ
30
ﻟﻠﻨﺰﯾﻞ واﻟﻠﻮﺑﻰ وﺑﺎر ﺑﺎﻟﻠﻮﺑﻰ
A B C D E F G H I J
A minimum of 2 sqm for each lodging unit of
the first 100 lodging units,1 sqm for any
additional lodging unit (Area connected to the
lobby and seating are included in calculation)
* 32
ﻣﺴﺎﺣﺔ ﻻ ﺗﻘﻞ ﻋﻦ ﻣﺘﺮ ﻣﺮﺑﻊ ﻟﻜﻞ وﺣﺪة إﻗﺎﻣﺔ
N/r N/r M N/r N/r
ﻣﺘﺮ ﻣﺮﺑﻊ واﺣﺪ ﻟﻜﻞ وﺣﺪة إﻗﺎﻣﺔ إﺿﺎﻓﯿﺔN ﯾﻠﻰ ذﻟﻚ، وﺣﺪة-
اﻟﻤﻨﺎطﻖ اﻟﻤﺘﺼﻠﺔ ﺑﺎﻟﻠﻮﺑﻰ وأﻣﺎﻛﻦ اﻟﺠﻠﻮس ﺗﺪﺧﻞ ﻓﻰ اﻹﻋﺘﺒﺎر ﻋﻨﺪ
34 ﺣﺴﺎب اﻟﻤﺴﺎﺣﺔ
A B C D E F G H I J
A B C D E F G H I J
A B C D E F G H I J
7-Luggage Room In hosting area, a separate lockable room with
ﻏﺮﻓﺔ ﺣﻔﻆ اﻟﺤﻘﺎﺋﺐ shelves and hangers - exclusively used for
luggage storage and for the storage of
wheelchair & crutches of those with special
* 56 needs - is available 1 2 3 M M
وﺟﻮد ﻏﺮﻓﺔ ﻣﺴﺘﻘﻠﺔ ﺑﺎﻟﻤﻨﻄﻘﺔ اﻟﻤﺨﺼﺼﺔ ﻟﻼﺳﺘﻀﺎﻓﺔ ﺗﻜﻮن ﻟﺤﻔﻆ
ﯾﻤﻜﻦ ﻏﻠﻘﮭﺎ- ﻓﻰ اﻟﻤﻨﻄﻘﺔ اﻟﻤﺨﺼﺼﺔ ﻟﻼﺳﺘﻀﺎﻓﺔ- اﻟﺤﻘﺎﺋﺐ
وﻣﺠﮭﺰة ﺑﺄرﻓﻒ وﺷﻤﺎﻋﺎت وﺗﺴﺘﺨﺪم ﻓﻘﻂ ﻓﻰ ﺣﻔﻆ اﻟﺤﻘﺎﺋﺐ
57 واﻟﻜﺮاﺳﻰ ﺑﻌﺠﻞ واﻟﻌﻜﺎزات اﻟﺨﺎﺻﺔ ﺑﺬوى اﻻﺣﺘﯿﺎﺟﺎت اﻟﺨﺎﺻﺔ
A B C D E F G H I J
9-Business Minimum of one desk with a computer,
Services printer, internet connection is available for
* ﺧﺪﻣﺔ رﺟﺎل اﻷﻋﻤﺎل 61 clients N/r N/r 3 4 M
وﺟﻮد ﻣﻜﺘﺐ واﺣﺪ ﻋﻠﻰ اﻷﻗﻞ ﺑﮫ ﻛﻤﺒﯿﻮﺗﺮ وطﺎﺑﻌﺔ ووﺻﻠﺔ
62 اﻧﺘﺮﻧﺖ ﻻﺳﺘﺨﺪام اﻟﻨﺰﻻء
All materials and cables are clean and properly
62 arranged N/r N/r 3 3 3
63 ﻛﻞ اﻟﺨﺎﻣﺎت واﻟﺘﻮﺻﯿﻼت اﻟﻜﮭﺮﺑﺎﺋﯿﺔ ﻧﻈﯿﻔﺔ وﻣﺮﺗﺒﺔ ﺑﺸﻜﻞ ﺳﻠﺒﻢ
10-Multipurpose
room
1 multipurpose room is provided
* ﻗﺎﻋﺔ ﻣﺘﻌﺪدة اﻷﻏﺮاض 63
وﺟﻮد ﻗﺎﻋﺔ ﻣﺘﻌﺪدة اﻷﻏﺮاض
N/r N/r 3 M N/r
64
2 multipurpose rooms are provided ( at least
for 200 people)
* 64
ﺷﺨﺺ وﺟﻮد ﻋﺪد ﻗﺎﻋﺔ ﻣﺘﻌﺪدة اﻷﻏﺮاض ﺗﺘﺴﻊ ﻟﻌﺪد
N/r N/r N/r N/r M
65 ﻋﻠﻰ اﻷﻗﻞ
Furniture is well maintained
65 2 3 4 5 6
66 اﻷﺛﺎث ﻣﺼﺎن ﺟﯿﺪا
Furniture is clean
66 3 3 3 3 3
67 اﻷﺛﺎث ﻧﻈﯿﻒ
Floors are well maintained
67 2 3 4 5 6
68 اﻷرﺿﯿﺎت ﻣﺼﺎﻧﺔ ﺟﯿﺪا
Floors are clean
68 3 3 3 3 3
69 اﻷرﺿﯿﺎت ﻧﻈﯿﻔﺔ
Walls are well maintained
69 2 3 4 5 6
70 اﻟﺤﻮاﺋﻂ ﻣﺼﺎﻧﺔ ﺟﯿﺪا
Walls are clean
70 3 3 3 3 3
71 اﻟﺤﻮاﺋﻂ ﻧﻈﯿﻔﺔ
A B C D E F G H I J
Ceilings are well maintained
71 2 3 4 5 6
72 اﻷﺳﻘﻒ ﻣﺼﺎﻧﺔ ﺟﯿﺪا
Ceilings are clean
72 3 3 3 3 3
73 اﻷﺳﻘﻒ ﻧﻈﯿﻔﺔ
11-Public Toilets
Separate toilets are available for males and
دورات اﻟﻤﯿﺎه اﻟﻌﺎﻣﺔ 73 females, clearly signed M M M M M
وﺟﻮد دورات ﻣﯿﺎه ﻣﻨﻔﺼﻠﺔ )رﺟﺎﻟﻰ وﺣﺮﯾﻤﻰ( ﺑﻌﻼﻣﺎت واﺿﺤﺔ
74
75
ﺻﺎﻓﻰ وﯾﻜﻮن ذاﺗﻰ اﻟﻐﻠﻖ
Full length mirror is provided
75 M M M M M
76 ﺗﻮﻓﯿﺮ ﻣﺮآة طﻮﻟﯿﺔ
Electrical extractor - good ventilation is
76 available in each cabin M M M M M
ﺗﻮﻓﯿﺮ ﺗﮭﻮﯾﺔ ﺟﯿﺪة ﻓﻲ ﻛﻞ ﻛﺎﺑﯿﻨﺔ- وﺟﻮد وﺳﯿﻠﺔ ﺷﻔﻂ ﻛﮭﺮﺑﺎﺋﯿﺔ
77
Extractor - extraction grids are well
77 maintained and clean 3 3 3 3 3
78 وﺳﯿﻠﺔ اﻟﺸﻔﻂ وﺷﺒﻜﺎﺗﮭﺎ ﺗﻜﻮن ﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻧﻈﯿﻔﺔ
Mirror is provided above basins
78 M M M M M
79 وﺟﻮد ﻣﺮآة أﻋﻠﻰ ﺣﻮض ﻏﺴﯿﻞ اﻟﻮﺟﮫ
Plumbing is hidden from guest view
79 1 2 3 4 M
80 ﻣﻮاﺳﯿﺮ اﻟﻤﯿﺎه ﻏﯿﺮ ﻣﺮﺋﯿﺔ ﻟﻠﻨﺰﻻء
Wash basin is provided
80 M M M M M
81 وﺟﻮد أﺣﻮاض ﻟﻐﺴﯿﻞ اﻟﻮﺟﮫ
A B C D E F G H I J
All toilet water tanks have dual flush
economizer system
81 1 2 3 4 5
ﺟﻤﯿﻊ ﺧﺰاﻧﺎت اﻟﻤﯿﺎه اﻟﺨﺎﺻﺔ ﺑﺎﻟﺘﻮاﻟﯿﺘﺎت ﯾﻜﻮن ﻟﺪﯾﮭﺎ ﻧﻈﺎم
82 ﻣﺰدوج ﻣﻮﻓﺮ ﻟﻠﻤﯿﺎه
All taps heads have economizing frother (air
82 mixer) 1 2 3 4 5
83 ﺗﻜﻮن ﺟﻤﯿﻊ رؤوس اﻟﺼﻨﺎﺑﯿﺮ ﻣﺰودة ﺑﺨﻼط ھﻮاء ﻣﻮﻓﺮ
All bathroom appliances are well maintained
83 and clean 3 3 3 3 3
84 ﺟﻤﯿﻊ ﺗﺠﮭﯿﺰات اﻟﺤﻤﺎم ﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻧﻈﯿﻔﺔ
Clothes hook is available in wash basin area
84 1 2 3 4 5
وﺟﻮد ﻋﻼﻗﺔ ﻣﻼﺑﺲ ﻓﻲ ﻣﻨﻄﻘﺔ أﺣﻮاض ﻏﺴﯿﻞ اﻟﻮﺟﮫ
85
Sufficient lighting is provided
85 M M M M M
86 وﺟﻮد إﺿﺎءة ﻛﺎﻓﯿﺔ
Cold and hot water are permanently available
86 M M M M M
وﺟﻮد ﻣﯿﺎه ﺳﺎﺧﻨﺔ وﺑﺎردة ﺑﺸﻜﻞ ﻣﺴﺘﻤﺮ
87
A B C D E F G H I J
Toilet cabin door is minimum width of 70 cm
91 net M M M M M
92 ﺳﻢ ﺻﺎﻓﻰ اﻻ ﯾﻘﻞ ﻋﺮض ﺑﺎب ﻛﺎﺑﯿﻨﺔ اﻟﺘﻮاﻟﯿﺖ ﻋﻦ
Closed toilet cabins with locks are provided
92 M M M M M
ﻛﺒﺎﺋﻦ اﻟﺘﻮاﻟﯿﺘﺎت ﺗﻐﻠﻖ وﻣﺰودة ﺑﺄﻗﻔﺎل
93
Toilet cabins are completely closed from floor
93 to ceiling N/r N/r 3 M M
94 ﻛﺒﺎﺋﻦ دورات اﻟﻤﯿﺎه ﻣﻐﻠﻘﺔ ﺑﺎﻟﻜﺎﻣﻞ ﻣﻦ اﻷرﺿﯿﺔ إﻟﻰ اﻟﺴﻘﻒ
Hooks are provided in cabins
94 M M M M M
95 وﺟﻮد ﻋﻼﻗﺎت ﻣﻼﺑﺲ ﻓﻲ اﻟﻜﺒﺎﺋﻦ
Toilets seat are seat with internal or external
95 water jet M M M M M
96 ﻗﺎﻋﺪة اﻟﺘﻮاﻟﯿﺖ ﺑﺸﻄﺎف داﺧﻠﻰ أو ﺧﺎرﺟﻰ
Toilet cabins have covered wastebasket to be
opened by foot, stainless steel and other one in
the wash basin area
96 M M M M M
وﺟﻮد ﺳﻠﺔ ﻣﮭﻤﻼت ﺳﺘﻨﻠﺲ ﺳﺘﯿﻞ ﺗﻔﺘﺢ ﺑﺎﻟﻘﺪم ﺑﻜﺎﺑﯿﻨﺔ
وأن ﺗﻜﻮن ھﻨﺎك ﺳﻠﺔ ﻣﮭﻤﻼت أﺧﺮى ﻓﻲ ﻣﻨﻄﻘﺔ،اﻟﺘﻮاﻟﯿﺖ
97 اﻷﺣﻮاض
Toilet paper on unwinder is available in toilet
97 cabins M M M M M
98 ﺗﻮﻓﯿﺮ ﺑﻜﺮ ورق ﺣﻤﺎم ﻓﻰ اﻟﻜﺎﺑﯿﻨﺔ
An extra roll of toilet paper on support in the
98 toilett cabin 1 2 3 M M
99 وﺟﻮد ﺑﻜﺮة إﺿﺎﻓﯿﺔ ﻣﻦ ورق اﻟﺤﻤﺎم ﻓﻲ اﻟﻜﺎﺑﯿﻨﺔ
If male urinals exist, they have side view
partition in male public toilets
99 M M M M M
ﯾﻮﺟﺪ ﺑﮭﺎ،ﻓﻲ ﺣﺎﻟﺔ وﺟﻮد ﻣﺒﺎول ﻓﻲ دورات اﻟﻤﯿﺎه اﻟﺮﺟﺎﻟﻰ
100 ﻓﻮاﺻﻞ
A B C D E F G H I J
Floors are anti slip surface
101 * 100
اﻷرﺿﯿﺎت ﻣﻀﺎدة ﻟﻼﻧﺰﻻق
M M M M M
Furniture is well maintained
101 2 3 4 5 6
102 اﻷﺛﺎث ﻣﺼﺎن ﺟﯿﺪا
Furniture is clean
102 3 3 3 3 3
103 اﻷﺛﺎث ﻧﻈﯿﻒ
Floors are well maintained
103 2 3 4 5 6
104 اﻷرﺿﯿﺎت ﻣﺼﺎﻧﺔ ﺟﯿﺪا
Floors are clean
104 3 3 3 3 3
105 اﻷرﺿﯿﺎت ﻧﻈﯿﻔﺔ
Walls are well maintained
105 2 3 4 5 6
106 اﻟﺤﻮاﺋﻂ ﻣﺼﺎﻧﺔ ﺟﯿﺪا
Walls are clean
106 3 3 3 3 3
107 اﻟﺤﻮاﺋﻂ ﻧﻈﯿﻔﺔ
Ceilings are well maintained
107 2 3 4 5 6
108 اﻷﺳﻘﻒ ﻣﺼﺎﻧﺔ ﺟﯿﺪا
Ceilings are clean
108 3 3 3 3 3
109 اﻷﺳﻘﻒ ﻧﻈﯿﻔﺔ
12-Public toilet
At least one suitably adapted toilet is required,
for weelchair
it could be unisex when completely separate
users
from the public toilets male & female
* دورات اﻟﻤﯿﺎه اﻟﺨﺎﺻﺔ 109
ﯾﻤﻜﻦ أن ﺗﻜﻮن،وﺟﻮد وﺣﺪة واﺣﺪة ﻋﻠﻰ اﻷﻗﻞ ﻣﺠﮭﺰة ﻟﻼﺳﺘﺨﺪام
1 2 3 4 5
ﺑﻤﺴﺘﺨﺪﻣﻰ اﻟﻜﺮاﺳﻰ
ﻣﻮﺣﺪة ﻟﻠﺠﻨﺴﯿﻦ ﻓﻲ ﺣﺎﻟﺔ وﺟﻮدھﺎ ﻣﻨﻔﺼﻠﺔ ﻋﻦ دورات اﻟﻤﯿﺎه
ﻣﺘﺤﺮﻛﺔ
110 اﻟﻌﺎﻣﺔ اﻟﺮﺟﺎﻟﻰ واﻟﺤﺮﯾﻤﻰ
A B C D E F G H I J
All the requirements and standards for public
toilets area applied on public toilets are
applied in toitets for those with special needs;
and to apply the additional following
110 M M M M M
specifications:
ﯾﺘﻢ ﺗﻄﺒﯿﻖ ﻛﺎﻓﺔ اﻻﺷﺘﺮاطﺎت واﻟﻤﻌﺎﯾﯿﺮ اﻟﺨﺎﺻﺔ ﺑﺪورات اﻟﻤﯿﺎه
اﻟﻌﺎﻣﺔ ﻋﻠﻰ دورات اﻟﻤﯿﺎه اﻟﻌﺎﻣﺔ ﻟﺬوى اﻹﺣﺘﯿﺎﺟﺎت اﻟﺨﺎﺻﺔ ﻣﻊ
111 ﺗﻄﺒﯿﻖ اﻹﺷﺘﺮاطﺎت اﻹﺿﺎﻓﯿﺔ اﻟﺘﺎﻟﯿﺔ
Door of those with special needs is outward
swinging, at least 100 cm wide net and with
handle between 90cm -120 cm height from
floor level. When toilets of those with special
needs are in each of the men's and women's
sections all doors leading to the cabin must
* 111 have the same characteristics. 1 2 3 4 5
ﯾﻔﺘﺢ اﻟﺒﺎب ﺑﺪورات اﻟﻤﯿﺎه ﻟﺬوى اﻹﺣﺘﯿﺎﺟﺎت اﻟﺨﺎﺻﺔ ﻟﻠﺨﺎرج أو
وﻻ ﯾﻘﻞ ﻋﺮﺿﮫ،اﻟﺪاﺧﻞ أو ﯾﻜﻮن ﺑﺎب ﻣﻨﺰﻟﻖ
ﺳﻢ ﺻﺎﻓﻰ وﯾﻜﻮن ارﺗﻔﺎع ﻣﻘﺒﻀﮫ ﻋﻦ ﺳﻄﺢ ﻋﻦ
وﻓﻰ ﺣﺎﻟﺔ وﺟﻮد اﻟﻜﺎﺑﯿﻨﺔ ﺿﻤﻦ.ﺳﻢ و اﻷرض ﻣﺎ ﺑﯿﻦ
دورات اﻟﻤﯿﺎه اﻟﺮﺟﺎﻟﻰ واﻟﺤﺮﯾﻤﻰ ﺗﻜﻮن ﻛﻞ اﻷﺑﻮاب اﻟﻤﺆدﯾﺔ
112 ﻟﻠﻜﺎﺑﯿﻨﺔ ﺑﺬات اﻟﻤﻮاﺻﻔﺎت
Toilet cabin minimum size is 120 cm x 150 cm
with a minimum of 100 cm net, clear in front of
* 112 toilet seat 1 2 3 4 5
ﺳﻢ ﺻﺎﻓﻰ ﺑﺪون × اﻟﺤﺪ اﻷدﻧﻰ ﻟﻤﺴﺎﺣﺔ اﻟﻜﺎﺑﯿﻨﺔ
113 وﺟﻮد ﻋﻮاﺋﻖ أﻣﺎم ﻗﺎﻋﺪة اﻟﺘﻮاﻟﯿﺖ
A B C D E F G H I J
Toilet seat height are between 43 cm - 49 cm
with internal or external water jet
113 1 2 3 4 5
و ﺳﻢ وﺗﻜﻮن ﯾﺘﺮاوح ارﺗﻔﺎع ﻗﺎﻋﺪة اﻟﺘﻮاﻟﯿﺖ ﻣﺎ ﺑﯿﻦ
114 ﺑﺸﻄﺎف داﺧﻠﻰ أو ﺧﺎرﺟﻰ
Wash basin is 50 cm width and 72- 74 cm
height from floor level with a sufficient space
under basin and a mirror over the basin with
height between 50 -80 cm and with a long arm
114 tap 1 2 3 4 5
ﺳﻢ وﺑﺎرﺗﻔﺎع ﯾﺘﺮاوح ﻣﺎ ﺣﻮض ﻏﺴﯿﻞ اﻟﻮﺟﮫ ﺑﻜﻮن ﺑﻌﺮض
و ﺳﻢ ﻣﻦ ﻓﻮق ﺳﻄﺢ اﻷرض ﻣﻊ وﺟﻮد ﻣﺴﺎﺣﺔ ﻛﺎﻓﯿﺔ ﺑﯿﻦ
ﺗﺤﺖ اﻟﺤﻮض وﻣﺮآة ﻓﻮق اﻟﺤﻮض ﺑﺎرﺗﻔﺎع ﯾﺘﺮاوح ﻣﺎﺑﯿﻦ
115 و ﺳﻢ وﻣﺰودة ﺑﺨﻼط ﻣﯿﺎه ﺑﺬراع طﻮﯾﻠﺔ
A B C D E F G H I J
125
* Corridors 124 minimum width of 1.2 m net 1 2 3 N/r N/r
ﻣﻤﺮات اﻟﻮﺻﻮل ﻣﺘﺮ ﺻﺎﻓﻰN أﻻ ﯾﻘﻞ ﻋﺮض ﻣﻤﺮات اﻹﻗﺎﻣﺔ ﻋﻦ
Lodging units corridors should have a
126
* 125 minimum width of 1.5 m net N/r N/r N/r 4 5
ﻣﺘﺮ ﺻﺎﻓﻰN أﻻ ﯾﻘﻞ ﻋﺮض اﻟﻤﻤﺮات اﻹﻗﺎﻣﺔ ﻋﻦ
A B C D E F G H I J
A B C D E F G H I J
A B C D E F G H I J
A second Food area is available - example " la
carte" or "Specialty food"
* 145
وﺟﻮد ﻣﻄﻌﻢ ﺛﺎﻧﻰ ﯾﻤﻜﻦ أن ﯾﻜﻮن ﻣﻄﻌﻢ ﺑﻨﻈﺎم أﻻﻛﺎرت أو ﻣﻄﻌﻢ
N/r N/r N/r M M
146 ﻣﺘﺨﺼﺺ
1 bar area is provided (open or enclosed areas)
146 ﯾﻤﻜﻦ أن ﺗﻜﻮن ﻣﻔﺘﻮﺣﺔ أو- "وﺟﻮد ﻣﻨﻄﻘﺔ ﻣﺨﺼﺼﺔ ﻛـ "ﺑﺎر N/r N/r M M M
ﻣﻐﻠﻘﺔ
147
1 extra bar area is provided (open or enclosed
areas)
* 147
ﯾﻤﻜﻦ أن ﺗﻜﻮن ﻣﻨﻄﻘﺔ- وﺟﻮد ﻣﻨﻄﻘﺔ ﻣﺨﺼﺼﺔ ﻛـ "ﺑﺎر" إﺿﺎﻓﻰ
N/r N/r N/r 5 M
148 ﻣﻔﺘﻮﺣﺔ أو ﻣﻐﻠﻘﺔ
Non smoking area should be available in all
Indoor Food & Beverage areas
148 N/r N/r 3 4 5
وﺟﻮد ﻣﻨﻄﻘﺔ ﻣﺨﺼﺼﺔ ﻟﻐﯿﺮ اﻟﻤﺪﺧﻨﯿﻦ ﻓﻲ ﻛﻞ اﻟﻤﻨﺎطﻖ
149 اﻟﻤﺨﺼﺼﺔ ﻟﻸﻏﺬﯾﺔ واﻟﻤﺸﺮوﺑﺎت داﺧﻞ اﻟﻤﺒﻨﻰ
Food and beverages prices list (in Arabic and
another language) in Egyptian pounds
included taxes and service charge included is
149 M M M M M
available
ﻗﺎﺋﻤﺔ ﺑﺄﺳﻌﺎر اﻟﻤﺄﻛﻮﻻت واﻟﻤﺸﺮوﺑﺎت ﺑﺎﻟﺠﻨﯿﮫ اﻟﻤﺼﺮى ﺑﺎﻟﻠﻐﺔ
150 اﻟﻌﺮﺑﯿﺔ وﻟﻐﺔ أﺟﻨﺒﯿﺔ ﻣﻮﺿﺢ ﺑﮭﺎ اﻟﻀﺮاﺋﺐ ورﺳﻮم اﻟﺨﺪﻣﺔ
Tablecloths, placemat, napkins are in good
150 condition and clean 3 3 3 3 3
151 ﻣﻔﺎرش اﻟﻤﺎﺋﺪة واﻟﻔﻮط ﺑﺤﺎﻟﺔ ﺟﯿﺪة وﻧﻈﯿﻔﺔ
A B C D E F G H I J
Buffet can be from fixed or mobile units, it
contains hot & cold sections - Chafing dishes
have full roll top and are equipped to operate
on electricity.
151 N/r N/r 3 4 5
ﺗﺤﺘﻮى،ﯾﻤﻜﻦ أن ﯾﻜﻮن اﻟﺒﻮﻓﯿﮫ ﻣﻦ وﺣﺪات ﺛﺎﺑﺘﺔ أو ﻣﺘﺤﺮﻛﺔ
ﻋﻠﻰ أﻗﺴﺎم ﻟﻸطﻌﻤﺔ اﻟﺴﺎﺧﻨﺔ واﻟﺒﺎردة ﻣﺘﻮاﻓﻘﺔ ﻣﻊ اﻟﻤﻮاﺻﻔﺎت
وأن ﺗﻜﻮن وﺣﺪات ﺣﻔﻆ اﻟﻄﻌﺎم ﻣﺠﮭﺰة ﺑﺄﻏﻄﯿﺔ ﻣﺘﺼﻠﺔ،اﻟﺼﺤﯿﺔ
152 وﻣﺠﮭﺰة ﻟﺘﻌﻤﻞ ﺑﺎﻟﻜﮭﺮﺑﺎء
If side station exists, they are well maintained
and clean
152 N/r N/r 3 3 3
ﻓﻲ ﺣﺎﻟﺔ وﺟﻮد دواﻟﯿﺐ ﻟﺤﻔﻆ أدوات اﻟﺨﺪﻣﺔ ﺗﻜﻮن ﻣﺼﺎﻧﺔ ﺟﯿﺪا
153 وﻧﻈﯿﻔﺔ
If Live Cooking station(s) exist, they have an
extraction hood with filters
153 N/r N/r M M M
ﯾﻠﺰم ﺗﻮﻓﯿﺮ،ﻓﻲ ﺣﺎﻟﺔ وﺟﻮد أﻣﺎﻛﻦ ﻟﻄﮭﻰ اﻟﻄﻌﺎم أﻣﺎم اﻟﻨﺰﻻء
154 ﺷﻔﺎط ھﻮاء ﻣﺰود ﺑﻔﻠﺘﺮ
Cabling of equipment and all working
equipment are well organized to have a proper
154 outlook or hidden from guest view N/r N/r 3 4 5
اﻷﺳﻼك واﻟﻜﺎﺑﻼت اﻟﻜﮭﺮﺑﺎﺋﯿﺔ ﻟﻜﻞ اﻷﺟﮭﺰة ﺗﻜﻮن ﺑﺸﻜﻞ ﻣﻨﻈﻢ
155 وذات ﺷﻜﻞ ﻣﻨﺎﺳﺐ وﻏﯿﺮ ﻣﺮﺋﯿﺔ ﻟﻠﻨﺰﻻء
A B C D E F G H I J
Glasses are with no stains and in perfect
156 conditions for client's use 2 3 4 5 6
157 اﻟﺰﺟﺎﺟﯿﺎت ﺑﺪون ﺑﻘﻊ وﺑﺤﺎﻟﺔ ﺟﯿﺪة ﻻﺳﺘﺨﺪام اﻟﻨﺰﻻء
Glasses are clean
157 3 3 3 3 3
158 اﻟﺰﺟﺎﺟﯿﺎت ﻧﻈﯿﻔﺔ
Chinaware with no stains, shining and in
perfect conditions for client's use
158 2 3 4 5 6
ﺑﺮاﻗﺔ وﺑﺤﺎﻟﺔ ﺟﯿﺪة،أدوات اﻟﻤﺎﺋﺪة اﻟﺨﺰﻓﯿﺔ ﺗﻜﻮن ﺑﺪون ﺑﻘﻊ
159 ﻻﺳﺘﺨﺪام اﻟﻨﺰﻻء
Chinaware are clean
159 3 3 3 3 3
160 أدوات اﻟﻤﺎﺋﺪة اﻟﺨﺰﻓﯿﺔ ﻧﻈﯿﻔﺔ
Silvers are with no stain, shining and in perfect
160 conditions for clients' use 2 3 4 5 6
ﺑﺮاﻗﺔ وﺑﺤﺎﻟﺔ ﺟﯿﺪة ﻻﺳﺘﺨﺪام اﻟﻨﺰﻻء،اﻟﻔﻀﯿﺎت ﺗﻜﻮن ﺑﺪون ﺑﻘﻊ
161
Silvers are clean
161 3 3 3 3 3
162 اﻟﻔﻀﯿﺎت ﻧﻈﯿﻔﺔ
A/C temperature is between 18°-26° C
162 M M M M M
163 و درﺟﺔ ﻣﺌﻮﯾﺔ درﺟﺔ اﻟﺤﺮارة ﺗﺘﺮاوح ﻣﺎ ﺑﯿﻦ
A/C is concealed or built in
164 * 163
أﺟﮭﺰة اﻟﺘﻜﯿﯿﻒ ﻏﯿﺮ ﻣﺮﺋﯿﺔ أو ﻣﺒﯿﺘﺔ
N/r N/r 3 M M
Tables and chairs are solid and stable
164 2 3 4 5 6
165 اﻟﻤﻨﺎﺿﺪ واﻟﻜﺮاﺳﻰ ﻣﻦ ﻣﺎدة ﺻﻠﺒﺔ وﺛﺎﺑﺘﺔ
Baby high chairs are available for ages from 1-
165 3 years N/r N/r 3 4 5
166 وﺟﻮد ﻛﺮاﺳﻰ ﻟﻸطﻔﺎل ﻷﻋﻤﺎر ﻣﺎ ﺑﯿﻦ ﺳﻨﺔ وﺛﻼث ﺳﻨﻮات
Baby high chairs are well maintained and clean
166 N/r N/r 3 3 3
ﻛﺮاﺳﻰ اﻷطﻔﺎل ﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻧﻈﯿﻔﺔ
167
A B C D E F G H I J
Furniture is well maintained
167 2 3 4 5 6
168 اﻷﺛﺎث ﻣﺼﺎن ﺟﯿﺪا
Furniture is clean
168 3 3 3 3 3
169 اﻷﺛﺎث ﻧﻈﯿﻒ
Floors are well maintained
169 2 3 4 5 6
170 اﻷرﺿﯿﺎت ﻣﺼﺎﻧﺔ ﺟﯿﺪا
Floors are clean
170 3 3 3 3 3
171 اﻷرﺿﯿﺎت ﻧﻈﯿﻔﺔ
Walls are well maintained
171 2 3 4 5 6
172 اﻟﺤﻮاﺋﻂ ﻣﺼﺎﻧﺔ ﺟﯿﺪا
Walls are clean
172 3 3 3 3 3
173 اﻟﺤﻮاﺋﻂ ﻧﻈﯿﻔﺔ
Ceilings are well maintained
173 2 3 4 5 6
174 اﻷﺳﻘﻒ ﻣﺼﺎﻧﺔ ﺟﯿﺪا
Ceilings are clean
174 3 3 3 3 3
175 اﻷﺳﻘﻒ ﻧﻈﯿﻔﺔ
Snacking service has a detailed price list
(Arabic and another language) in Egyptian
pounds included taxes and service charge
175 included N/r N/r M M M
ﺗﻜﻮن ﻗﺎﺋﻤﺔ اﻷﺳﻌﺎر اﻟﺨﺎﺻﺔ ﺑﺨﺪﻣﺔ اﻟﻮﺟﺒﺎت اﻟﺨﻔﯿﻔﺔ ﺑﺎﻟﺠﻨﯿﮫ
اﻟﻤﺼﺮى ﺑﺎﻟﻠﻐﺔ اﻟﻌﺮﺑﯿﺔ وﻟﻐﺔ أﺧﺮى ﻣﻮﺿﺢ ﺑﮭﺎ اﻷﺳﻌﺎر ورﺳﻮم
176 اﻟﺨﺪﻣﺔ واﻟﻀﺮاﺋﺐ
Snacking services are provided 24 hours
176 N/r N/r N/r N/r M
177 ﺳﺎﻋﺔ ﺗﻘﺪم ﺧﺪﻣﺔ اﻟﻮﺟﺒﺎت اﻟﺨﻔﯿﻔﺔ ﻋﻠﻰ ﻣﺪار
Snacking services are provided 18 hours
177 N/r N/r N/r M N/r
178 ﺳﺎﻋﺔ ﺗﻘﺪم ﺧﺪﻣﺔ اﻟﻮﺟﺒﺎت اﻟﺨﻔﯿﻔﺔ ﻋﻠﻰ ﻣﺪار
Snacking services are provided 16 hours
178 N/r N/r 3 N/r N/r
179 ﺳﺎﻋﺔ ﺗﻘﺪم ﺧﺪﻣﺔ اﻟﻮﺟﺒﺎت اﻟﺨﻔﯿﻔﺔ ﻋﻠﻰ ﻣﺪار
A B C D E F G H I J
16-Swimming
Swimming Pool (s) is/are available
180
* Pool 179
وﺟﻮد ﺣﻤﺎم ﺳﺒﺎﺣﺔ أو أﻛﺜﺮ
N/r 2 3 M M
ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ
At least one pool is heated
180 N/r N/r N/r 4 M
181 أن ﯾﺘﻮاﻓﺮ ﻋﻠﻰ اﻷﻗﻞ ﺣﻤﺎم ﺳﺒﺎﺣﺔ واﺣﺪ ﻗﺎﺑﻞ ﻟﻠﺘﺴﺨﯿﻦ
If there is swimming pool, certified lifeguard is
available during the opening periods of
181 swimming pool N/r M M M M
ﺗﻮاﺟﺪ ﻓﺮد إﻧﻘﺎذ ﺣﺎﻣﻞ ﻟﺸﮭﺎدة،ﻓﻲ ﺣﺎﻟﺔ وﺟﻮد ﺣﻤﺎم ﺳﺒﺎﺣﺔ
182 ﻣﻌﺘﻤﺪة ﻓﻲ ھﺬا اﻟﺘﺨﺼﺺ طﻮال ﻓﺘﺮة ﺗﺸﻐﯿﻞ ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ
Lifeguard is easily identifiable
182 N/r M M M M
183 ﺳﮭﻮﻟﺔ اﻟﺘﻌﺮف ﻋﻠﻰ ﻓﺮد اﻹﻧﻘﺎذ
Keeping a note book where daily water quality
records are recorded.
183 وﺟﻮد دﻓﺘﺮ ﯾﺘﻢ ﻓﯿﮫ ﺗﺴﺠﯿﻞ اﻟﻤﻼﺣﻈﺎت اﻟﺨﺎﺻﺔ ﺑﺠﻮدة اﻟﻤﯿﺎه N/r M M M M
ﺑﺼﻔﺔ ﯾﻮﻣﯿﺔ
184
Minimum 1 shower is visible and available
184 around each swimming pool N/r M M M M
185 وﺟﻮد دش واﺣﺪ ﻋﻠﻰ اﻷﻗﻞ ﻣﺮﺋﻲ ﺣﻮل ﻛﻞ ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ
Foot basin next to each swimming pool is
186
* 185 available N/r M M M M
وﺟﻮد ﺑﺎﻧﯿﻮ ﻗﺪم ﺑﺠﻮار ﻛﻞ ﺣﻤﺎم ﺳﺒﺎﺣﺔ
Pool depths markings are clearly visible on
pool side
186 N/r M M M M
ﺗﻮﻓﯿﺮ ﻋﻼﻣﺎت واﺿﺤﺔ ﻋﻠﻰ ﺟﻮاﻧﺐ ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ ﺗﻮﺿﺢ
187 اﻷﻋﻤﺎق
A B C D E F G H I J
Information board displaying opening times,
users' rules and regulations is available next to
each swimming pool area and in at least two
187 languages N/r M M M M
اﻟﻘﻮاﻋﺪ واﻟﻠﻮاﺋﺢ،وﺟﻮد ﻟﻮﺣﺔ ﺗﻌﻠﯿﻤﺎت ﻣﻮﺿﺢ ﺑﮭﺎ أوﻗﺎت اﻟﻌﻤﻞ
وﺗﻜﻮن ﻣﻮﺟﻮدة،اﻟﻮاﺟﺐ اﺗﺒﺎﻋﮭﺎ ﻣﻦ ﻣﺴﺘﺨﺪﻣﻲ ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ
188 ﺑﺠﻮاره ﺑﻠﻐﺘﯿﻦ ﻋﻠﻰ اﻷﻗﻞ
Sunbeds are provided, they are sun-resistant
188 and with adjustable back rest N/r M M M M
وﺟﻮد ﺷﺎزﻟﻮﻧﺠﺎت ﻣﻦ ﺧﺎﻣﺎت ﻣﻘﺎوﻣﺔ ﻟﻠﺸﻤﺲ ﺑﻤﺴﺎﻧﺪ ﻗﺎﺑﻠﺔ ﻟﻠﺘﻌﺪﯾﻞ
189
If mattresses are provided for sunbeds, they
have a height of 5 cm and should be made with
189 easy cleanable material N/r M M M M
ﯾﻜﻮن ارﺗﻔﺎﻋﮭﺎ ﺳﻢ، إذا ﻣﺎ ﺗﻢ ﺗﻮﻓﯿﺮ ﻣﺮاﺗﺐ ﻟﻠﺸﺎزﻟﻮﻧﺠﺎت
190 وﺗﻜﻮن ﻣﻦ ﻣﺎدة ﺳﮭﻠﺔ اﻟﺘﻨﻈﯿﻒ
If there are mattresses they are well
190 maintained N/r 3 4 5 6
191 ﺗﻜﻮن ﻣﺼﺎﻧﺔ ﺟﯿﺪا،ﻓﻲ ﺣﺎﻟﺔ وﺟﻮد ﻣﺮاﺗﺐ ﻟﻠﺸﺎزﻟﻮﻧﺠﺎت
If there are mattresses they are clean
191 N/r 3 3 3 3
192 ﺗﻜﻮن ﻧﻈﯿﻔﺔ،ﻓﻲ ﺣﺎﻟﺔ وﺟﻮد ﻣﺮاﺗﺐ ﻟﻠﺸﺎزﻟﻮﻧﺠﺎت
Sunbeds are well maintained
192 N/r 3 4 5 6
193 اﻟﺸﺎزﻟﻮﻧﺠﺎت ﻣﺼﺎﻧﺔ ﺟﯿﺪا
Sunbeds are clean
193 N/r 3 3 3 3
194 اﻟﺸﺎزﻟﻮﻧﺠﺎت ﻧﻈﯿﻔﺔ
Pool side tables with minimum 25 x 25 cm are
available
194 N/r 2 3 4 5
وﺟﻮد ﻣﻨﺎﺿﺪ ﻣﻮﺿﻮﻋﺔ ﻋﻠﻰ ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ
195 ﺑﻤﺴﺎﺣﺔ × ﺳﻢ
A B C D E F G H I J
Pool side tables are well maintained
195 اﻟﻤﻨﺎﺿﺪ اﻟﻤﻮﺟﻮدة ﻋﻠﻰ ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ ﺗﻜﻮن ﻣﺼﺎﻧﺔ ﺟﯿﺪا N/r 3 4 5 6
196
Pool side tables are clean
196 N/r 3 3 3 3
197 اﻟﻤﻨﺎﺿﺪ اﻟﻤﻮﺟﻮدة ﻋﻠﻰ ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ ﺗﻜﻮن ﻧﻈﯿﻔﺔ
Fixed or mounted to floor or with wind secure
197 foot-stand sun umbrellas are available N/r 2 3 4 5
وﺟﻮد ﻣﻈﻼت ﺛﺎﺑﺘﺔ أو ﻣﺘﺤﺮﻛﺔ ﺗﻜﻮن ﻣﺆﻣّﻨﺔ ﺿﺪ اﻟﺮﯾﺎح
198
Pool umbrellas are well maintained
198 N/r 3 4 5 6
199 اﻟﻤﻈﻼت ﺣﻮل ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ ﺗﻜﻮن ﻣﺼﺎﻧﺔ ﺟﯿﺪا
Pool umbrellas are clean
199 N/r 3 3 3 3
200 اﻟﻤﻈﻼت ﺣﻮل ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ ﺗﻜﻮن ﻧﻈﯿﻔﺔ
Clean towels are provided
200 N/r 3 M M M
201 وﺟﻮد ﺑﺸﺎﻛﯿﺮ ﻧﻈﯿﻔﺔ
Waste baskets area available, well maintained
201 and clean N/r 3 4 5 6
202 وﺟﻮد ﺳﻼل ﻣﮭﻤﻼت ﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻧﻈﯿﻔﺔ
The swimming pool is well maintained
202 N/r 3 4 5 6
203 ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ ﻣﺼﺎن ﺟﯿﺪا
The swimming pool is clean
203 N/r 3 3 3 3
204 ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ ﻧﻈﯿﻒ
Swimming pool surrounding is well maintained
204 اﻟﻤﺴﺎﺣﺔ اﻟﻤﺤﯿﻄﺔ ﺑﺤﻤﺎم اﻟﺴﺒﺎﺣﺔ ﻣﺼﺎﻧﺔ ﺟﯿﺪا N/r 3 4 5 6
205
If swimming pool -surrounding is clean
205 N/r 3 3 3 3
206 اﻟﻤﺴﺎﺣﺔ اﻟﻤﺤﯿﻄﺔ ﺑﺤﻤﺎم اﻟﺴﺒﺎﺣﺔ ﻧﻈﯿﻔﺔ
A B C D E F G H I J
17-Kids Kids swimming pool is provided, it can be part
Swimming Pool of the main swimming pool having a safety
* ﺣﻤﺎم ﺳﺒﺎﺣﺔ ﻟﻸطﻔﺎل 206 separation between the two parts N/r M M M M
وﺟﻮد ﺣﻤﺎم ﺳﺒﺎﺣﺔ ﻟﻸطﻔﺎل ﺳﻮاء ﻣﺴﺘﻘﻞ أوﺟﺰء ﻣﻦ ﺣﻤﺎم
207 اﻟﺴﺒﺎﺣﺔ اﻟﺮﺋﯿﺴﻲ ﻣﻊ وﺟﻮد ﻓﺎﺻﻞ آﻣﻦ ﺑﯿﻦ اﻟﺠﺰﺋﯿﻦ
Pool depths markings are clearly visible on
pool side
207 N/r M M M M
وﺟﻮد ﻋﻼﻣﺎت واﺿﺤﺔ ﺗﺒﯿﻦ أﻋﻤﺎق ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ ﺗﻮﺿﻊ ﻋﻠﻰ
208 ﺟﻮاﻧﺒﮫ
Swimming pool is heated
208 N/r N/r 3 4 5
209 ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ ﻗﺎﺑﻞ ﻟﻠﺘﺴﺨﯿﻦ
Swimming pool is under constant surveillance
209 during opening hours. N/r M M M M
210 ﯾﺨﻀﻊ ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ ﻟﻤﺮاﻗﺒﺔ ﻣﺴﺘﻤﺮة ﺧﻼل ﺳﺎﻋﺎت ﺗﺸﻐﯿﻠﮫ
The swimming pool is well maintained
210 ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ ﻣﺼﺎن ﺟﯿﺪا N/r 3 4 5 6
211
The swimming pool is clean
211 ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ ﻧﻈﯿﻒ N/r 3 3 3 3
212
Swimming pool surrounding is well
212 maintained N/r 3 4 5 6
213 اﻟﻤﻨﻄﻘﺔ اﻟﻤﺤﯿﻄﺔ ﺑﺤﻤﺎم اﻟﺴﺒﺎﺣﺔ ﻣﺼﺎﻧﺔ ﺟﯿﺪا
Swimming pool surrounding is clean
213 N/r 3 3 3 3
214 اﻟﻤﻨﻄﻘﺔ اﻟﻤﺤﯿﻄﺔ ﺑﺤﻤﺎم اﻟﺴﺒﺎﺣﺔ ﻧﻈﯿﻔﺔ
18-Fitness / Fitness room equipped with sports equipment
Health Club and / or bodybuilding are available - it can be
* اﻟﻨﺎدى اﻟﺼﺤﻰ 214 unisex N/r N/r 3 4 M
وﺟﻮد ﻗﺎﻋﺔ ﻟﻸﻟﻌﺎب وﻟﻠﯿﺎﻗﺔ اﻟﺒﺪﻧﯿﺔ ﻣﺠﮭﺰة ﺑﺎﻟﺘﺠﮭﯿﺰات واﻟﻤﻌﺪات
215 اﻟﻼزﻣﺔ وﯾﻤﻜﻦ أن ﺗﻜﻮن ﻣﻮﺣﺪة ﻟﻠﺠﻨﺴﯿﻦ
A B C D E F G H I J
A B C D E F G H I J
Sauna equipment is clean
223 N/r 3 3 3 3
224 أﺟﮭﺰة اﻟﺴﺎوﻧﺎ ﻧﻈﯿﻔﺔ
2 Steam rooms are available - one for male and
one for female
* 224
واﺣﺪة ﻣﺨﺼﺼﺔ ﻟﻠﺮﺟﺎل واﻷﺧﺮى- وﺟﻮد ﻋﺪد ﻏﺮﻓﺔ ﻟﻠﺒﺨﺎر
N/r 2 3 4 5
225 ﻟﻠﺴﯿﺪات
Steam room is well maintained
225 ﻏﺮﻓﺔ اﻟﺒﺨﺎر ﻣﺼﺎﻧﺔ ﺟﯿﺪا N/r 3 4 5 6
226
Steam room is clean
226 ﻏﺮﻓﺔ اﻟﺒﺨﺎر ﻧﻈﯿﻔﺔ N/r 3 3 3 3
227
228
ﻟﻠﻮﺟﮫ
Massage cabin and equipment are well
228 maintained N/r 3 4 5 6
229 ﻛﺎﺑﯿﻨﺔ وﺗﺠﮭﯿﺰات اﻟﻤﺴﺎج ﻣﺼﺎﻧﺔ ﺟﯿﺪا
Massage cabin and equipment are clean
229 N/r 3 3 3 3
230 ﻛﺎﺑﯿﻨﺔ وﺗﺠﮭﯿﺰات اﻟﻤﺴﺎج ﻧﻈﯿﻔﺔ
Jacuzzi is available (inside or outside)
231 * 230
ﻓﻲ اﻟﺪاﺧﻞ أو اﻟﺨﺎرج- وﺟﻮد ﻣﻜﺎن ﻟﻠﺠﺎﻛﻮزى
N/r 2 3 4 5
Jaccuzi are well maintained
231 N/r 3 4 5 6
232 اﻟﻤﻜﺎن اﻟﻤﺨﺼﺺ ﻟﻠﺠﺎﻛﻮزى ﻣﺼﺎن ﺟﯿﺪا
Jaccuzi are clean
232 N/r 3 3 3 3
233 اﻟﻤﻜﺎن اﻟﻤﺨﺼﺺ ﻟﻠﺠﺎﻛﻮزى ﻧﻈﯿﻒ
A B C D E F G H I J
Display of an internal regulation on the use of
sauna, steam room and jaccuzi
233 N/r 3 M M M
وﺟﻮد ﻟﻮﺣﺔ ﻟﻌﺮض اﻟﻘﻮاﻋﺪ اﻟﻤﻌﻤﻮل ﺑﮭﺎ داﺧﻠﯿﺎ ﻋﻨﺪ اﺳﺘﺨﺪام
234 اﻟﺴﺎوﻧﺎ وﻏﺮﻓﺔ اﻟﺒﺨﺎر واﻟﺠﺎﻛﻮزى
A B C D E F G H I J
Ceilings are clean
243 N/r 3 3 3 3
244 اﻷﺳﻘﻒ ﻧﻈﯿﻔﺔ
All equipments (reception, decoration, rest
room, vestiares) are in a good state of
244 maintenance N/r 3 4 5 6
ﻛﻞ اﻟﺘﺠﮭﯿﺰات واﻟﺘﺠﮭﯿﺰات واﻟﻤﻌﺪات ﺑﻤﻨﻄﻘﺔ اﻻﺳﺘﻘﺒﺎل واﻟﺪﯾﻜﻮر
245 ودورات اﻟﻤﯿﺎه ﺗﻜﻮن ﻣﺼﺎﻧﺔ ﺟﯿﺪا
All equipments (reception, decoration, rest
room, changing rooms) are clean
245 N/r 3 3 3 3
ﻛﻞ اﻟﺘﺠﮭﯿﺰات واﻟﺘﺠﮭﯿﺰات واﻟﻤﻌﺪات ﺑﻤﻨﻄﻘﺔ اﻻﺳﺘﻘﺒﺎل واﻟﺪﯾﻜﻮر
246 ودورات اﻟﻤﯿﺎه وأﻣﺎﻛﻦ ﺗﻐﯿﯿﺮ اﻟﻤﻼﺑﺲ ﺗﻜﻮن ﻧﻈﯿﻔﺔ
19-Lodging area
Lodging units are equipped for a minimum of 2
وﺣﺪات اﻹﻗﺎﻣﺔ
people in a double bed or two twin beds
246 M M M M M
ﻓﻲ ﺳﺮﯾﺮ،وﺣﺪات اﻹﻗﺎﻣﺔ ﻣﺠﮭﺰة ﻟﻌﺪد ﺷﺨﺺ ﻋﻠﻰ اﻷﻗﻞ
247
ﻣﺰدوج أو ﺳﺮﯾﺮﯾﻦ ﻣﻨﻔﺼﻠﯿﻦ
A B C D E F G H I J
A B C D E F G H I J
In case of the establishment does not display
in its customer information (internet,
brochures, Hosting area ....) that all
accommodation units are for non-smokers, a
minimum of 30% of Lodging units are for non
smokers and have appropriate signage
252 1 2 3 4 5
designating them as such
ﺑﻮاﺳﻄﺔ اﻹﻧﺘﺮﻧﺖ أو- ﻓﻲ ﺣﺎﻟﺔ ﻟﻢ ﯾﺘﻢ اﻟﺘﻨﻮﯾﮫ ﻟﻠﻌﻤﻼء
أﻧﮫ ﻏﯿﺮ ﻣﺴﻤﻮح- أوﻣﻨﻄﻘﺔ اﻹﺳﺘﻀﺎﻓﺔ أو ﻣﺎ إﻟﻰ ذﻟﻚ، اﻟﻨﺸﺮات
ﻻ ﺗﻘﻞ ﻧﺴﺒﺔ اﻟﻐﺮف اﻟﻤﺨﺼﺼﺔ ﻟﻐﯿﺮ اﻟﻤﺪﺧﻨﯿﻦ،ﺑﺎﻟﺘﺪﺧﯿﻦ ﺑﺎﻟﻐﺮف
ﻣﻦ وﺣﺪات اﻹﻗﺎﻣﺔ ﻣﻊ وﺿﻊ ﻻﻓﺘﺔ ﺑﺎﻟﻐﺮف٪ ﻋﻦ
253 اﻟﻤﺨﺼﺼﺔ ﻟﻐﯿﺮ اﻟﻤﺪﺧﯿﻦ ﺗﻮﺿﺢ ذﻟﻚ
254
ﺳﻢ وارﺗﻔﺎع
A B C D E F G H I J
258
ﺳﻢ ﺻﺎﻓﻰ ﻻ ﯾﻘﻞ ﻋﻦ
Electronic door key must be provided
258 N/r N/r M M M
259 ﺗﻮﻓﯿﺮ ﻛﺎﻟﻮن أﻟﻜﺘﺮوﻧﻰ ﻟﻠﺒﺎب
Mechanical door key must be provided
259 M M N/r N/r N/r
260 ﺗﻮﻓﯿﺮ ﻣﻔﺘﺎح ﻣﯿﻜﺎﻧﯿﻜﻰ ﻟﻠﺒﺎب
Do not disturb / Please make up room card is
available - new technology as an electronic
system validates the criteria.
260 1 2 3 4 5
وﺟﻮد ﻛﺎرت ﯾﻮﺿﺢ "ﻋﺪم اﻹزﻋﺎج" و "ﯾﺮﺟﻰ
وﯾﻤﻜﻦ اﻹﺳﺘﻌﺎﻧﺔ ﺑﺎﻟﻮﺳﺎﺋﻞ اﻟﺘﻜﻨﻮﻟﻮﺟﯿﺔ اﻟﺤﺪﯾﺜﺔ،"ﺗﻨﻈﯿﻒ اﻟﻐﺮﻓﺔ
261 ﻛﺎﻟﻨﻈﻢ اﻷﻟﻜﺘﺮوﻧﯿﺔ
Safety chain and spy hole are installed in
lodging units' doors with a height of 160 cm
261 from floor M M M M M
وﺟﻮد ﺳﻠﺴﻠﺔ أﻣﺎن وﻋﯿﻦ ﺳﺤﺮﯾﺔ ﺑﺎﻷﺑﻮاب ﻋﻠﻰ
262 ﺳﻢ ﻓﻮق ﻣﺴﺘﻮى اﻷرض ارﺗﻔﺎع
Official Lodging units' rates signed by the
representative of the Ministry of Tourism must
be visible by customer either behind main
262 M M M M M
door or inside the wardrobe door.
اﻹﻋﻼن ﻋﻦ أﺳﻌﺎر اﻹﻗﺎﻣﺔ اﻟﻤﻌﺘﻤﺪة ﻣﻦ وزارة اﻟﺴﯿﺎﺣﺔ ﺗﻮﺿﻊ
263 ﺧﻠﻒ ﺑﺎب اﻟﻐﺮﻓﺔ أو داﺧﻞ اﻟﺪوﻻب
A B C D E F G H I J
Emergency evacuation plan must be clearly
displayed on the back of the bedroom door,
indicating location of room, escape routes and
meeting point. Plan to be at least in two
263 M M M M M
languages
وﺿﻊ ﺧﻄﺔ اﻟﻄﻮارئ ﺑﮭﺎ ﺧﺮﯾﻄﺔ ﺑﻤﻜﺎن،ﺧﻠﻒ ﺑﺎب اﻟﻐﺮﻓﺔ
اﻟﻐﺮﻓﺔ وﻣﺴﺎﻟﻚ اﻟﮭﺮوب وﻧﻘﻄﺔ اﻹﻟﺘﻘﺎء ﻋﻨﺪ اﻟﻄﻮارئ وﺗﻜﻮن
264 اﻟﺨﺮﯾﻄﺔ ﺑﻠﻐﺘﯿﻦ ﻋﻠﻰ اﻷﻗﻞ
A/C temperature range is between 18° and
264 26°C M M M M M
265 و درﺟﺔ ﻣﺌﻮﯾﺔ درﺟﺔ اﻟﺤﺮارة ﺗﺘﺮاوح ﻣﺎ ﺑﯿﻦ
A/C is concealed or built in
265 N/r N/r 3 4 M
266 ﺟﮭﺎز اﻟﺘﻜﯿﯿﻒ ﯾﻜﻮن ﻏﯿﺮ ﻣﺮﺋﻰ ﻟﻠﻨﺰﻻء أو ﻣﺒﯿﺖ
From the entrance of the lodging unit 1
Control switch or similar as power saver -
(traditional switch is not accepted) can turn on
or off all electrical installations. Only
266 derogation the minibar. 1 2 3 4 5
وﺟﻮد ﻣﻔﺘﺎح ﻟﻠﺘﺤﻜﻢ أو ﻣﺜﯿﻞ ﻟﮫ ﻣﻮﻓﺮ،ﺑﻤﺪﺧﻞ وﺣﺪة اﻹﻗﺎﻣﺔ
واﻟﺬى ﯾﻤﻜﻦ ﺑﻮاﺳﻄﻨﮫ- اﻟﺒﺪﯾﻞ اﻟﺘﻘﻠﯿﺪى ﻏﯿﺮ ﻣﻘﺒﻮل- ﻟﻠﻄﺎﻗﺔ
ﺗﺸﻐﯿﻞ أو إﯾﻘﺎف ﺗﺸﻐﯿﻞ ﺟﻤﯿﻊ اﻷﺟﮭﺰة اﻟﻜﮭﺮﺑﺎﺋﯿﺔ ﻓﯿﻤﺎ ﻋﺪا اﻟﻤﯿﻨﻰ
267 ﺑﺎر
Electric light switch is at the lodging unit
entrance and bedside, some of which
267 reversible among each other 1 2 3 4 M
ﻣﻔﺎﺗﯿﺢ اﻟﻜﮭﺮﺑﺎء ﺗﻜﻮن ﺑﻤﺪﺧﻞ وﺣﺪة اﻹﻗﺎﻣﺔ وﺑﺠﻮار اﻟﺴﺮﯾﺮ
268 وﺗﻌﻤﻞ ﺑﻄﺮﯾﻘﺔ ﻋﻜﺴﯿﺔ ﺗﻮاﻓﻘﯿﺔ ﺑﯿﻨﮭﺎ وﺑﯿﻦ ﺑﻌﻀﮭﺎ
All electric switches are well maintained and
268 clean 3 3 3 3 3
269 ﻛﻞ ﻣﻔﺎﺗﯿﺢ اﻟﻜﮭﺮﺑﺎء ﺗﻜﻮن ﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻧﻈﯿﻔﺔ
A B C D E F G H I J
Entire room has 5 light units including bedside
lights
269 N/r N/r N/r 4 5
وﺟﻮد ﻋﺪد وﺣﺪات إﺿﺎءة ﺑﺎﻟﻐﺮﻓﺔ ﺑﻤﺎ ﻓﻲ ذﻟﻚ وﺣﺪة اﻹﺿﺎءة
270 ﺑﺠﻮار اﻟﺴﺮﯾﺮ
Entire room has 4 light units including bedside
lights
270 1 2 3 N/r N/r
وﺟﻮد ﻋﺪد وﺣﺪات إﺿﺎءة ﺑﺎﻟﻐﺮﻓﺔ ﺑﻤﺎ ﻓﻲ ذﻟﻚ وﺣﺪة اﻹﺿﺎءة
271 ﺑﺠﻮار اﻟﺴﺮﯾﺮ
Lighting with energy-saving bulbs - low
271 consumption. 1 2 3 4 5
272 اﻹﺿﺎءة ﺑﻠﻤﺒﺎت ﻣﻮﻓﺮة ﻟﻠﻄﺎﻗﺔ
Wardrobe is available
272 M M M M M
273 وﺟﻮد دوﻻب ﻟﻠﻤﻼﺑﺲ
Wardrobe depth is 60 cm and 210 cm height
273 1 2 3 4 5
ﺳﻢ ﺳﻢ وارﺗﻔﺎﻋﮫ ﯾﻜﻮن ﻋﻤﻖ اﻟﺪوﻻب
274
Dressing room is available
274 N/r N/r N/r N/r 3
275 وﺟﻮد ﻏﺮﻓﺔ ﻹرﺗﺪاء اﻟﻤﻼﯾﺲ
Sewing kit is provided
275 N/r N/r N/r 4 5
276 وﺟﻮد أدوات ﺧﯿﺎطﺔ
Shoe kit is provided
276 N/r N/r N/r 4 5
277 وﺟﻮد ﻣﻠﻤﻊ أﺣﺬﯾﺔ
Minimum 4 hangers with bars and 2 with clips
of the same category and display (absence of
wire hangers) are provided per person
277 N/r N/r N/r N/r M
وﺟﻮد ﺷﻤﺎﻋﺎت ﻋﻠﻰ اﻷﻗﻞ ﺑﺤﺎﻣﻞ وﻋﺪد ﺷﻤﺎﻋﺔ ﺑﻤﺸﺒﻚ
ﻻ ﯾﺴﻤﺢ،ﻟﻠﺸﺨﺺ اﻟﻮاﺣﺪ ﯾﻜﻮﻧﻮا ﺑﻨﻔﺲ اﻟﻤﺴﺘﻮى واﻟﺸﻜﻞ
278 ﺑﺎﺳﺘﺨﺪام ﺷﻤﺎﻋﺎت ﺑﺄﺳﻼك
A B C D E F G H I J
A B C D E F G H I J
Extra Luggage Rack is available- Can be fixed
or foldable.
284 N/r N/r 3 4 5
ﯾﻤﻜﻦ أن ﯾﻜﻮن ﺛﺎﺑﺖ أو ﯾﻜﻮن- وﺟﻮد ﺣﺎﻣﻞ ﻟﻠﺤﻘﺎﺋﺐ إﺿﺎﻓﻰ
285 ﻗﺎﺑﻞ ﻟﻠﻄﻰ
Bed sizes: single : 120 x 200 cm,
double: 160 x 200 cm,
twins: 2 beds of 100 x 200 cm
285 N/r N/r N/r M M
ﺳﻢ ﻟﻠﺴﺮﯾﺮ اﻟﻤﻔﺮد × :ﻣﻘﺎس اﻟﺴﺮﯾﺮ
ﺳﻢ ﻟﻠﺴﺮﯾﺮ اﻟﻤﺰدوج × و
286 ﺳﻢ × أو ﺳﺮﯾﺮﯾﻦ ﻣﻔﺮدﯾﻦ
Bed sizes: single: 100 x 200 cm,
double: 150 x 200 cm,
twins 2 beds 90 x 200 cm
286 N/r N/r M N/r N/r
ﺳﻢ ﻟﻠﺴﺮﯾﺮ اﻟﻤﻔﺮد × :ﻣﻘﺎس اﻟﺴﺮﯾﺮ
ﺳﻢ ﻟﻠﺴﺮﯾﺮ اﻟﻤﺰدوج × و
287 ﺳﻢ × أو ﺳﺮﯾﺮﯾﻦ ﻣﻔﺮدﯾﻦ
Bed sizes:
single: 90 x 190 cm,
double: 140 x 190 cm,
287 twins 2 beds 90 x 190 cm M M N/r N/r N/r
ﺳﻢ ﻟﻠﺴﺮﯾﺮ اﻟﻤﻔﺮد × :ﻣﻘﺎس اﻟﺴﺮﯾﺮ
ﺳﻢ ﻟﻠﺴﺮﯾﺮ اﻟﻤﺰدوج × و
288 ﺳﻢ × أو ﺳﺮﯾﺮﯾﻦ ﻣﻔﺮدﯾﻦ
Bed head board is available
288 2 3 M M M
289 وﺟﻮد ظﮭﺮ ﻟﻠﺴﺮﯾﺮ
Mattress height is of at least 25 cm
289 N/r N/r N/r N/r 5
290 ﺳﻢ ارﺗﻔﺎع اﻟﻤﺮﺗﺒﺔ ﻻ ﯾﻘﻞ ﻋﻦ
Mattress height is of at least 20 cm
290 1 2 3 4 N/r
291 ﺳﻢ ارﺗﻔﺎع اﻟﻤﺮﺗﺒﺔ ﻻ ﯾﻘﻞ ﻋﻦ
A B C D E F G H I J
Mattress is straight, in good condition and
291 clean 3 3 3 3 3
292 اﻟﻤﺮﺗﺒﺔ ﻣﺴﺘﻘﯿﻤﺔ وﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻧﻈﯿﻔﺔ
There is washable mattress protector (Melton)
292 above the mattress M M M M M
وﺟﻮد ﺣﺎﻓﻆ ﻟﻠﻤﺮﺗﺒﺔ )ﻣﻠﺘﻮن( ﯾﻤﻜﻦ ﻏﺴﻠﮫ ﯾﻮﺿﻊ ﻓﻮق اﻟﻤﺮﺗﺒﺔ
293
Mattress protector (Melton) above the
293 mattress is in good condition and clean M M M M M
294 اﻟﻤﻠﺘﻮن ﻓﻮق اﻟﻤﺮﺗﺒﺔ ﯾﻜﻮن ﺑﺤﺎﻟﺔ ﺟﯿﺪة وﻧﻈﯿﻒ
Extra beds such as Z – beds and sofa beds
should have a mattress with a minimum depth
294 of 10 cm 1 2 M M M
وﺟﻮد ﺳﺮﯾﺮ إﺿﺎﻓﻰ أو ﺻﻮﻓﺎ ﯾﻤﻜﻦ اﺳﺘﺨﺪاﻣﮭﺎ ﻛﺴﺮﯾﺮ ﺑﺎرﺗﻔﺎع
295 ﺳﻢ ﻣﺮﺗﺒﺔ ﻻ ﯾﻘﻞ ﻋﻦ
The bed wooden slides and sides are covered
in a good condition unless base of special
295 design N/r N/r 3 4 M
ﺗﻐﻄﯿﺔ اﻷﻟﻮاح اﻟﺨﺸﺒﯿﺔ وﺟﻮاﻧﺐ اﻟﺴﺮﯾﺮ )إﻻ إذا ﻛﺎن ھﻨﺎك
296 ﺗﺼﻤﯿﻢ ﺧﺎص ﻟﻠﺴﺮﯾﺮ( وﺗﻜﻮن ﺑﺤﺎﻟﺔ ﺟﯿﺪة
Body covering duvet with duvet cover is
296 provided N/r N/r M M M
297 وﺟﻮد ﻟﺤﺎف ﻣﻊ وﺟﻮد ﻏﻄﺎء ﻟﮫ
Body covering blanket is provided
297 M M N/r N/r N/r
298 وﺟﻮد ﺑﻄﺎﻧﯿﺔ
All bed linen is not worn and absent of holes
298 M M M M M
ﺟﻤﯿﻊ ﻣﻔﺮوﺷﺎت اﻟﺴﺮﯾﺮ ﺗﻜﻮن ﻣﺼﺎﻧﺔ ﺟﯿﺪا وﺑﺪون ﺛﻘﻮب
299
All bed linen is clean and is stainless
299 3 3 3 3 3
300 ﺟﻤﯿﻊ ﻣﻔﺮوﺷﺎت اﻟﺴﺮﯾﺮ ﺗﻜﻮن ﻧﻈﯿﻔﺔ وﺑﺪون ﺑﻘﻊ
A B C D E F G H I J
Bed sheet is well sized to fit mattress size
300 3 3 3 3 3
301 أن ﯾﺘﻨﺎﺳﺐ ﺣﺠﻢ ﻣﻼﯾﺔ اﻟﺴﺮﯾﺮ ﻣﻊ ﺣﺠﻤﮫ
One pillow is available per person
301 M M N/r N/r N/r
302 وﺟﻮد ﻋﺪد ﻣﺨﺪة ﻟﻜﻞ ﺷﺨﺺ
Two pillows are available per person
302 N/r N/r M M M
303 وﺟﻮد ﻋﺪد ﻣﺨﺪة ﻟﻜﻞ ﺷﺨﺺ
Pillow protection on all pillows are provided
303 M M M M M
وﺟﻮد أﻛﯿﺎس داﺧﻠﯿﺔ ﻟﻠﻤﺨﺪات ﻟﺤﻤﺎﯾﺘﮭﺎ
304
Pillow case on all pillows are provided
304 M M M M M
305 وﺟﻮد أﻛﯿﺎس ﺧﺎرﺟﯿﺔ ﻟﻠﻤﺨﺪات
1 bedside table per person
305 M M M M M
306 وﺟﻮد ﻣﻨﻀﺪة )ﻛﻮﻣﻮد( ﺑﺠﻮار اﻟﺴﺮﯾﺮ ﻟﻜﻞ ﺷﺨﺺ
A B C D E F G H I J
A B C D E F G H I J
Guest service directory exists in paper or
electronic form can also be on TV screen.
314 1 2 3 4 5
وﺟﻮد دﻟﯿﻞ ﺧﺪﻣﺔ ﻟﻠﻨﺰﯾﻞ ﻓﻲ ﺷﻜﻞ ورﻗﻰ أو إﻟﻜﺘﺮوﻧﻰ وﯾﻤﻜﻦ
315 أﯾﻀﺎ أن ﯾﻜﻮن ﺑﺎﻟﻌﺮض ﻋﻠﻰ ﺷﺎﺷﺔ اﻟﺘﻠﯿﻔﺰﯾﻮن
Net or voile curtain is available when there is a
vis-à-vis and the client is deprived of his
315 N/r N/r M M M
privacy.
316 وﺟﻮد ﺳﺘﺎرة ﺧﻔﯿﻔﺔ ﺗﻮﻓﺮ اﻟﺨﺼﻮﺻﯿﺔ ﻟﻠﻨﺰﯾﻞ
A B C D E F G H I J
A B C D E F G H I J
A list of available chain identified per channel
is available near the TV or electronic form can
also be on TV screen.
331 N/r N/r 3 4 5
ﻗﺎﺋﻤﺔ ﺑﺎﻟﻘﻨﻮات اﻟﺘﻠﯿﻔﺰﯾﻮﻧﯿﺔ اﻟﻤﺘﻮﻓﺮة ﺗﻮﺿﻊ ﺑﺎﻟﻘﺮب ﻣﻦ
اﻟﺘﻠﯿﻔﺰﯾﻮن وﯾﻤﻜﻦ أن ﺗﻜﻮن اﻟﻘﺎﺋﻤﺔ اﻟﻜﺘﺮوﻧﯿﺔ أو ﺗﻌﺮض ﻣﻦ
332 ﺧﻼل ﺷﺎﺷﺔ اﻟﺘﻠﯿﻔﺰﯾﻮن
Minibar is available and operating.
332 1 2 M M M
333 وﺟﻮد ﻣﯿﻨﻰ ﺑﺎر ﯾﻌﻤﻞ
Minibar is stocked on upon request with a
minimum of four different beverages and
displays a price list indicating all applicable
333 taxes and service charges. N/r N/r 3 4 5
وﺟﻮد ﻣﯿﻨﻰ ﺑﺎر ﯾﺘﻢ ﻣﻠﺆه ﻋﻨﺪ اﻟﻄﻠﺐ ﺑﺄرﺑﻊ أﻧﻮاع ﻋﻠﻰ اﻷﻗﻞ ﻣﻦ
ﻣﻊ وﺟﻮد ﻗﺎﺋﻤﺔ ﺑﺎﻷﺳﻌﺎر ﻣﻮﺿﺢ ﺑﮭﺎ اﻟﻀﺮاﺋﺐ،اﻟﻤﺸﺮوﺑﺎت
334 ورﺳﻮم اﻟﺨﺪﻣﺔ
Minibar is clean
334 3 3 3 3 3
335 اﻟﻤﯿﻨﻰ ﺑﺎر ﯾﻜﻮن ﻧﻈﯿﻒ
If minibar is stocked, drinking glasses are
available for the minibar - minimum 1 glass
per person (in supplement to bathroom
335 N/r N/r 3 M M
glasses)
ﯾﺘﻢ ﺗﻮﻓﯿﺮ ﻋﺪد ﻛﻮب،ﻓﻲ ﺣﺎﻟﺔ ﻣﺎ إذا ﻛﺎن اﻟﻤﯿﻨﻰ ﺑﺎر ﻣﻤﻠﻮء
336 ﻟﻜﻞ ﺷﺨﺺ ﺑﺨﻼف اﻷﻛﻮاب اﻟﻤﺘﻮﻓﺮة ﺑﺤﻤﺎﻣﺎت اﻟﻐﺮف
All TV, Minibar cabling are hidden
336 ﻛﻞ اﻷﺳﻼك واﻟﺘﻮﺻﯿﻼت اﻟﻜﮭﺮﺑﺎﺋﯿﺔ اﻟﺨﺎﺻﺔ ﺑﺎﻟﺘﻠﯿﻔﺰﯾﻮن 1 2 3 4 5
337 واﻟﻤﯿﻨﻰ ﺑﺎر ﺗﻜﻮن ﻏﯿﺮ ﻣﺮﺋﯿﺔ ﻟﻠﻨﺰﻻء
Room Service is available 24 hours per day, 7
337 days a week N/r N/r N/r M M
338 ﺳﺎﻋﺔ طﻮال أﯾﺎم اﻷﺳﺒﻮع وﺟﻮد ﺧﺪﻣﺔ اﻟﻐﺮف ﻋﻠﻰ ﻣﺪار
A B C D E F G H I J
Room Service is available 16 hours per day, 7
338 days a week N/r N/r 3 N/r N/r
339 ﺳﺎﻋﺔ طﻮال أﯾﺎم اﻷﺳﺒﻮع ﺧﺪﻣﺔ اﻟﻐﺮف ﻋﻠﻰ ﻣﺪار
Room service list is available in 2 languages
prices, indicating service charges and taxes,
339 amplitude of service and contact number N/r N/r M M M
وﺟﻮد ﻗﺎﺋﻤﺔ ﺑﺎﻷﺳﻌﺎر ﻟﺨﺪﻣﺔ اﻟﻐﺮف ﺑﻠﻐﺘﯿﻦ ﻣﻮﺿﺢ ﺑﮭﺎ رﺳﻮم
340 اﻟﺨﺪﻣﺔ واﻟﻀﺮاﺋﺐ ورﻗﻢ اﻟﺘﻠﯿﻔﻮن ﻟﻄﻠﺐ اﻟﺨﺪﻣﺔ
A B C D E F G H I J
Ceilings are clean
348 3 3 3 3 3
349 اﻷﺳﻘﻒ ﻧﻈﯿﻔﺔ
20-Lodging unit
Bathroom All lodging units have bathroom and toilet -
اﻟﺤﻤﺎﻣﺎت ﺑﻮﺣﺪات maybe closed, semi open or open space. When
اﻹﻗﺎﻣﺔ open space, toilet and shower must be closed
349 M M M M M
وﻗﺪ ﯾﻜﻮن ﻣﻐﻠﻖ أو ﻧﺼﻒ،وﺣﺪات اﻹﻗﺎﻣﺔ ﻣﺰودة ﺑﺤﻤﺎم وﺗﻮاﻟﯿﺖ
ﯾﺠﺐ أن، ﻓﻲ ﺣﺎﻟﺔ ﻣﺎ إذا ﻛﺎن ﻣﺴﺎﺣﺔ ﻣﻔﺘﻮﺣﺔ.ﻣﻐﻠﻖ أو ﻣﻔﺘﻮح
ﺗﻜﻮن اﻟﻤﺴﺎﺣﺔ اﻟﻤﺨﺼﺼﺔ ﻟﻠﺘﻮاﻟﯿﺖ واﻟﺪش ﺑﺤﺎﺟﺐ رؤﯾﺔ
350
A B C D E F G H I J
A B C D E F G H I J
A B C D E F G H I J
Toilet with seat, and with internal or external
water jet - integrated in the bathroom - is
374 provided M M M M M
وﺟﻮد ﺗﻮاﻟﯿﺘﺎت ﺑﻘﺎﻋﺪة ﻣﺰودة ﺑﺸﻄﺎف ﻣﯿﺎه داﺧﻠﻰ أو ﺧﺎرﺟﻰ
375 ﻣﺘﻜﺎﻣﻞ ﻓﻲ دورة اﻟﻤﯿﺎه
Toilet brush, clean, in good condition and
closed in stainless steel support ( in 1* & 2*
can be in plasitc)
375 M M M M M
وﺟﻮد ﻓﺮﺷﺔ ﺗﻨﻈﯿﻒ ﻧﻈﯿﻔﺔ وﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻟﮭﺎ ﻏﻄﺎء داﺧﻠﻰ ﻣﻦ
ﯾﻤﻜﻦ أن ﺗﻜﻮن ﻣﻦ اﻟﺒﻼﺳﺘﯿﻚ ﻓﻲ ﻓﻨﺎدق اﻟﻨﺠﻤﺔ- اﻟﺴﺘﺎﻧﻠﺲ ﺳﺘﯿﻞ
376 واﻟﻨﺠﻤﺘﯿﻦ
Toilet paper on holder is provided
376 M M M M M
377 وﺟﻮد ورق ﺗﻮاﻟﯿﺖ ﻋﻠﻰ ﺣﺎﻣﻞ
An extra toilet paper role on holder is
377 provided 1 2 3 4 5
378 وﺟﻮد ﺑﻜﺮة إﺿﺎﻓﯿﺔ ﻟﻮرق اﻟﺘﻮاﻟﯿﺖ ﻋﻠﻰ ﺣﺎﻣﻞ
Hygiene bags in holder are provided
378 1 2 M M M
379 وﺟﻮد أﻛﯿﺎس ﺻﺤﯿﺔ ﻋﻠﻰ ﺣﺎﻣﻞ
Bath tub or shower cabin or walk In shower is
379 available M M M M M
380 وﺟﻮد ﻣﻐﻄﺲ أو ﻛﺎﺑﯿﻨﺔ اﺳﺘﺤﻤﺎم
Shower head is adjustable between 140 and
380 210 cm height must be provided 1 2 3 4 5
ﺳﻢ و رأس اﻟﺪش ﯾﻜﻮن ﻗﺎﺑﻞ ﻟﻠﺘﻌﺪﯾﻞ ﻣﺎ ﺑﯿﻦ ارﺗﻔﺎع
381
A B C D E F G H I J
Security glass water screen in shower or on
bath tub is available - Shower curtains are not
382 accepted N/r N/r N/r N/r M
وﺟﻮد زﺟﺎج ﻟﻠﺘﺄﻣﯿﻦ أو ﻣﺼﺪ ﻣﺜﺒﺖ ﻓﻲ ﻣﻨﻄﻘﺔ اﻟﺪش أو
383 وﻻ ﯾﺴﻤﺢ ﺑﺎﺳﺘﺨﺪام ﺳﺘﺎﺋﺮ اﻟﺤﻤﺎم- اﻟﻤﻐﻄﺲ
Shower curtain is available-
383 M M N/r N/r N/r
384 وﺟﻮد ﺳﺘﺎﺋﺮ ﻓﻲ ﻣﻨﻄﻘﺔ اﻟﺪش
Shower curtain or Water screen are well
384 maintained and clean. 3 3 3 3 3
385 أن ﺗﻜﻮن ﺳﺘﺎﺋﺮ اﻟﺪش أو ﺣﺎﺟﺰ اﻟﻤﺎء ﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻧﻈﯿﻔﺔ
Safety handle on bath tub and shower wall is
385 available M M M M M
386 وﺟﻮد ﻣﻘﺒﺾ ﻟﻸﻣﺎن ﻓﻲ اﻟﻤﻐﻄﺲ أو ﺑﺤﺎﺋﻂ اﻟﺪش
A hanger string or similar solution is available
386 (indoor or outdoor) N/r N/r 3 4 5
387 وﺟﻮد ﺷﻤﺎﻋﺎت أو ﺣﻠﻮل ﺑﺪﯾﻠﺔ ﻓﻲ اﻟﺪاﺧﻞ واﻟﺨﺎرج
Towel support next to the wash basin is
387 installed M M M M M
388 وﺟﻮد أرﻓﻒ ﻟﻠﻤﻨﺎﺷﻒ ﺑﺠﻮار ﺣﻮض ﻏﺴﯿﻞ اﻟﻮﺟﮫ
Towel rack support next to the bathtub and/or
388 shower is installed M M M M M
389 وﺟﻮد رف ﻟﻮﺿﻊ اﻟﻤﻨﺎﺷﻒ ﯾﻜﻮن ﺑﺠﻮار اﻟﻤﻐﻄﺲ أو اﻟﺪش
A B C D E F G H I J
1 bath, 1 hand towel per person, 100% cotton
are provided
390 N/r N/r M M N/r
وﺟﻮد اﻟﻤﻨﺎﺷﻒ اﻵﺗﯿﺔ ﻟﻜﻞ ﺷﺨﺺ وﺗﻜﻮن
391 ﻟﻠﯿﺪ، ﻟﻺﺳﺘﺤﻤﺎم: ﻣﻦ اﻟﻘﻄﻦ% ﻣﺼﻨﻮﻋﺔ
1 towel per person is provided
391 M M N/r N/r N/r
392 وﺟﻮد ﻣﻨﺸﻔﺔ ﻟﻜﻞ ﺷﺨﺺ
2 bath mats are available
392 N/r N/r N/r N/r M
393 وﺟﻮد ﻋﺪد ﻣﻨﺸﻔﺔ أرﺟﻞ
1 bath mat is available
393 N/r N/r M M N/r
394 وﺟﻮد ﻋﺪد ﻣﻨﺸﻔﺔ أرﺟﻞ
Bath towel 150 x100 cm; hand towel 100 x
50; face towel 30 x 30cm; bath mat 60 x 90
cm are available
394 N/r N/r N/r N/r M
ﻣﻨﺸﻔﺔ،ﺳﻢ × ﻣﻨﺸﻔﺔ اﻻﺳﺘﺤﻤﺎم:ﻣﻘﺎﺳﺎت اﻟﻤﻨﺎﺷﻒ
ﻣﻨﺸﻔﺔ،× ﺳﻢ ﻣﻨﺸﻔﺔ اﻟﻮﺟﮫ، × اﻟﯿﺪ
395 ﺳﻢ × اﻷرﺟﻞ
Bath towel 140 x 70 cm; hand towel 100 x 50
cm; face towel 30 x 30cm; bath mat 60 x 90 cm
are available
395 N/r N/r M M N/r
ﻣﻨﺸﻔﺔ،× ﺳﻢ ﻣﻨﺸﻔﺔ اﻻﺳﺘﺤﻤﺎم:ﻣﻘﺎﺳﺎت اﻟﻤﻨﺎﺷﻒ
ﻣﻨﺸﻔﺔ،× ﺳﻢ ﻣﻨﺸﻔﺔ اﻟﻮﺟﮫ، × اﻟﯿﺪ
396 ﺳﻢ × اﻷرﺟﻞ
Bath towel 140 x 70 cm; hand towel 70 x 50
cm; bath mat 60 x 90 cm are available
396 ﻣﻨﺸﻔﺔ،× ﺳﻢ ﻣﻨﺸﻔﺔ اﻻﺳﺘﺤﻤﺎم:ﻣﻘﺎﺳﺎت اﻟﻤﻨﺎﺷﻒ M M N/r N/r N/r
ﻣﻨﺸﻔﺔ، × اﻟﯿﺪ
397 ﺳﻢ × اﻷرﺟﻞ
A B C D E F G H I J
1 Bathrobe per person, 100% cotton is
397 available N/r N/r N/r N/r M
398 ﻣﻦ اﻟﻘﻄﻦ ﻟﻜﻞ ﺷﺨﺺ% وﺟﻮد ﻋﺪد روب ﻟﻠﺤﻤﺎم
1 Bathrobe 100% cotton - upon request - is
398 available N/r N/r 3 4 N/r
ﻣﻦ اﻟﻘﻄﻦ ﻓﻲ ﺣﺎﻟﺔ اﻟﻄﻠﺐ% ﺗﻮﻓﯿﺮ ﻋﺪد روب ﻟﻠﺤﻤﺎم
399
Slippers are available
399 N/r N/r N/r N/r M
400 وﺟﻮد ﺧﻒ
Slippers upon request are available
400 N/r N/r 3 4 N/r
401 ﺗﻮﻓﯿﺮ ﺧﻒ ﻓﻲ ﺣﺎﻟﺔ اﻟﻄﻠﺐ
Telephone is available
401 N/r N/r N/r N/r 5
402 وﺟﻮد ﺗﻠﯿﻔﻮن
Weighing scale is available
402 N/r N/r N/r N/r 5
403 وﺟﻮد ﻣﯿﺰان ﺣﻤﺎم
The following is provided per person: 1
shampoo, 1 shower gel, 1 soap, body lotion
403 and/or conditioner N/r N/r N/r N/r M
، ﺷﺎور ﺟﯿﻞ، ﺷﺎﻣﺒﻮ:وﺟﻮد ﻣﺎ ﯾﻠﻰ ﻟﻠﺸﺨﺺ اﻟﻮاﺣﺪ
404 أو ﺑﻠﺴﻢ/ ﻣﺮطﺐ ﻟﻠﺠﺴﻢ و،ﺻﺎﺑﻮﻧﺔ
The following is provided per person: 1
shampoo, , 1 shower gel (Shampoo and shower
gel can be 2 in 1 or in dispenser) 1 soap.
404 N/r N/r M M N/r
ﺷﺎور ﺟﯿﻞ )ﯾﻤﻜﻦ، ﺷﺎﻣﺒﻮ:وﺟﻮد ﻣﺎ ﯾﻠﻰ ﻟﻠﺸﺨﺺ اﻟﻮاﺣﺪ
أن ﯾﻜﻮن اﻟﺸﺎﻣﺒﻮ واﻟﺸﺎور ﺟﻞ × أو ﻓﻰ دﯾﺴﺒﻨﺴﺮ( و
405 ﺻﺎﺑﻮﻧﺔ
The following should be provided per person:
405 1 shampoo, 1 soap M M N/r N/r N/r
406 ﺻﺎﺑﻮﻧﺔ، ﺷﺎﻣﺒﻮ:وﺟﻮد ﻣﺎ ﯾﻠﻰ ﻟﻠﺸﺨﺺ اﻟﻮاﺣﺪ
A B C D E F G H I J
On request: 1 conditioner, 1 body lotion, 1
shower cap, shaving set, tooth brush and tooth
paste and nail file are available
406 N/r N/r N/r 4 5
ﻏﻄﺎء، ﻣﺮطﺐ ﻟﻠﺠﺴﻢ، ﺑﻠﺴﻢ:ﻓﻲ ﺣﺎﻟﺔ اﻟﻄﻠﺐ
ﻣﺒﺮد، ﻓﺮﺷﺔ وﻣﻌﺠﻮن أﺳﻨﺎن، ﻣﺴﺘﻠﺰﻣﺎت اﻟﺤﻼﻗﺔ،ﻟﻠﺸﻌﺮ
407 أظﺎﻓﺮ
A B C D E F G H I J
Floor is antislip surface
414 * 413
اﻷرﺿﯿﺔ ﺗﻜﻮن ﻣﻀﺎدة ﻟﻺﻧﺰﻻق
M M M M M
Floors are well maintained
414 2 3 4 5 6
415 اﻷرﺿﯿﺎت ﻣﺼﺎﻧﺔ ﺟﯿﺪا
Floors are clean
415 3 3 3 3 3
416 اﻷرﺿﯿﺎت ﻧﻈﯿﻔﺔ
Walls are well maintained
416 2 3 4 5 6
417 اﻟﺤﻮاﺋﻂ ﻣﺼﺎﻧﺔ ﺟﯿﺪا
Walls are clean
417 3 3 3 3 3
418 اﻟﺤﻮاﺋﻂ ﻧﻈﯿﻔﺔ
Ceilings are well maintained
418 2 3 4 5 6
419 اﻷﺳﻘﻒ ﻣﺼﺎﻧﺔ ﺟﯿﺪا
Ceilings are clean
419 3 3 3 3 3
420 اﻷﺳﻘﻒ ﻧﻈﯿﻔﺔ
21-Lodging unit
and bathroom-
for wheelchair 1% of total rooms with a minimum of 1 room
users is available
* ﻏﺮف وﺣﻤﺎﻣﺎت
420
ﻣﻦ إﺟﻤﺎﻟﻲ اﻟﻐﺮف ﺗﺨﺼﺺ ﻟﻤﺴﺘﺨﺪﻣﻰ% وﺟﻮد ﻧﺴﺒﺔ
N/r N/r 3 M M
A B C D E F G H I J
Door handles are between 90-120 cm from
floor level
423 N/r N/r 3 4 5
ﺳﻢ ﻓﻮق ﺳﻄﺢ و ارﺗﻔﺎع ﻣﻘﺒﺾ اﻟﺒﺎب ﯾﻜﻮن ﻣﺎ ﺑﯿﻦ
424 اﻷرض
Safety chain and Spy -holes positioned
between 110-120 cm from floor level are
424 available N/r N/r 3 4 5
وﺟﻮد ﺳﻠﺴﻠﺔ أﻣﺎن وﻋﯿﻦ ﺳﺤﺮﯾﺔ ﻋﻠﻰ ارﺗﻔﺎع ﻣﺎ ﺑﯿﻦ
425 ﺳﻢ ﻓﻮق ﺳﻄﺢ اﻷرض و
Floor is of hard surface - can have fixed or
glued shaved carpet (no rugs allowed)
425 N/r N/r 3 4 5
ﯾﻤﻜﻦ اﺳﺘﺨﺪام اﻟﻤﻮﻛﯿﺖ وﻟﻜﻦ ﻻ- اﻷرﺿﯿﺎت ﻣﻦ ﻣﻮاد ﺻﻠﺒﺔ
426 ﯾﺴﻤﺢ ﺑﺎﺳﺘﺨﺪام اﻟﺴﺠﺎد
Main room lights are controllable from the bed
426 وﺣﺪات اﻹﺿﺎءة اﻟﺮﺋﯿﺴﯿﺔ ﺑﺎﻟﻐﺮﻓﺔ ﯾﺘﻢ اﻟﺘﺤﻜﻢ ﻓﯿﮭﺎ ﻣﻦ ﺟﺎﻧﺐ N/r N/r 3 4 5
اﻟﺴﺮﯾﺮ
427
A B C D E F G H I J
A B C D E F G H I J
Toilet seat height is between 43-49 cm with
internal or external water jet
436 N/r N/r M M M
و ﺳﻢ ﺑﺸﻄﺎف داﺧﻠﻰ ارﺗﻔﺎع ﻗﺎﻋﺪة اﻟﺘﻮاﻟﺒﺖ ﺗﻜﻮن ﻣﺎ ﺑﯿﻦ
437 أو ﺧﺎرﺟﻰ
Wash basin is 50 cm width and 72- 74 cm
height from floor level with a sufficient space
under basin and a mirror over the basin with
height between 50 -80 cm with a long arm tap
437 N/r N/r M M M
ﺳﻢ وﺑﺎرﺗﻔﺎع ﻣﺎ ﺑﯿﻦ ﺣﻮض ﻏﺴﯿﻞ اﻟﻮﺟﮫ ﯾﻜﻮن ﺑﻌﺮض
و ﺳﻢ ﻓﻮق ﻣﺴﺘﻮى اﻷرض ﻣﻊ وﺟﻮد ﻣﺴﺎﺣﺔ ﻛﺎﻓﯿﺔ ﺗﺤﺖ
و ﺳﻢ ﺑﺬراع اﻟﺤﻮض وﻣﺮآة ﻓﻮق اﻟﺤﻮض ﺑﺎرﺗﻔﺎع ﻣﺎ ﺑﯿﻦ
438 طﻮﯾﻞ
A B C D E F G H I J
Adjustable shower head between 120-150 cm
and a hinged shower seat 50 cm from floor
442 level is available N/r N/r M M M
ﺳﻢ ووﺟﻮد و رأس اﻟﺪش ﯾﻜﻮن ﻗﺎﺑﻞ ﻟﻠﺘﻌﺪﯾﻞ ﻣﺎ ﺑﯿﻦ
443 ﺳﻢ ﻣﻘﻌﺪ ﺑﻤﻨﻄﻘﺔ اﻟﺪش ﺑﺎرﺗﻔﺎع
23-Medical
A doctor is under contract for rapid
Medical Service 443 M M M M M
intervention
اﻟﺨﺪﻣﺔ اﻟﻄﺒﯿﺔ
اﻟﺘﻌﺎﻗﺪ ﻣﻊ طﺒﯿﺐ ﯾﻤﻜﻨﮫ اﻟﺘﻮاﺟﺪ اﻟﺴﺮﯾﻊ ﻋﻨﺪ اﻟﺤﺎﺟﺔ
444
Clinic is available
444 N/r N/r N/r 3 3
445 وﺟﻮد ﻋﯿﺎدة طﺒﯿﺔ
445 Clinic floors are well maintained and clean N/r N/r N/r 3 3
أرﺿﯿﺎت اﻟﻌﯿﺎدة اﻟﻄﺒﯿﺔ ﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻧﻈﯿﻔﺔ
446
Clinic walls are well maintained and clean
446 N/r N/r N/r 3 3
447 ﺣﻮاﺋﻂ اﻟﻌﯿﺎدة اﻟﻄﺒﯿﺔ ﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻧﻈﯿﻔﺔ
Clinic ceilings are well maintained and clean
447 N/r N/r N/r 3 3
أﺳﻘﻒ اﻟﻌﯿﺎدة اﻟﻄﺒﯿﺔ ﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻧﻈﯿﻔﺔ
448
All clinic furniture is well mantained
448 N/r N/r N/r 3 3
449 ﻛﻞ أﺛﺎث اﻟﻌﯿﺎدة اﻟﻄﺒﯿﺔ ﻣﺼﺎن ﺟﯿﺪا
All clinic furniture is clean
449 N/r N/r N/r 3 3
450 ﻛﻞ أﺛﺎث اﻟﻌﯿﺎدة اﻟﻄﺒﯿﺔ ﻧﻈﯿﻒ
An equiped First Aid box is available
450 وﺟﻮد ﺻﻨﺪوق ﺑﮫ ﻣﺠﮭﺰ ﻟﻼﺳﺘﺨﺪام ﻓﻲ اﻻﺳﻌﺎﻓﺎت اﻷوﻟﯿﺔ M M M M M
451
A B C D E F G H I J
26- If an approach of good environmental
Environmental management and sustainable development is
management verifiable by an adherence to Green key or
اﻹدارة اﻟﺒﯿﺌﯿﺔ adherence to criteria published by the GSTC
(Global Sustainable Tourism Council) or by the
establishment of internal regulations and / or
internal training plan to the company (in the
451 two cases the supporting documents must be 10 10 10 10 10
produced).
ﻓﻰ ﺣﺎﻟﺔ وﺟﻮد إدارة ﺑﯿﺌﺔ ﺟﯿﺪة ﺗﻌﻤﻞ ﻋﻠﻰ ﺗﺤﻘﯿﻖ اﻟﺘﻨﻤﯿﺔ
اﻟﻤﺴﺘﺪاﻣﺔ اﻟﻤﺘﻮاﻓﻘﺔ ﻣﻊ ﻣﻌﺎﯾﯿﺮ "اﻟﻤﻔﺘﺎح اﻷﺧﻀﺮ" وﺗﻠﻚ اﻟﺼﺎدرة
ﻋﻦ "اﻟﻤﺠﻠﺲ اﻟﻌﺎﻟﻤﻰ ﻟﻠﺴﯿﺎﺣﺔ اﻟﻤﺴﺘﺪاﻣﺔ" أو ﻣﺎ إذا ﻛﺎﻧﺖ
اﻟﻤﻨﺸﺄة ﻟﺪﯾﮭﺎ ﻗﻮاﻋﺪ داﺧﻠﯿﺔ أو ﺧﻄﺔ ﺗﺪرﯾﺐ داﺧﻠﯿﺔ
ﺷﺮﯾﻄﺔ أن ﯾﻜﻮن ذﻟﻚ ﻣﺪﻋﻢ ﺑﺎﻟﻮﺛﺎﺋﻖ واﻟﺴﺠﻼت- ﺧﺎﺻﺔ ﺑﮭﺎ
452
27-Staff quarters
The annex related to the restaurant, lockers,
ﺳﻜﻦ اﻟﻌﺎﻣﻠﯿﻦ
showers, toilets and staff housing should reach
100% of the mandatory criteria and at least
70% of the total points criteria
452 ھﺬا اﻟﻤﻠﺤﻖ ﻣﺮﺗﺒﻂ ﺑﺎﻟﻤﻄﻌﻢ ودواﻟﯿﺐ اﻟﻌﺎﻣﻠﯿﻦ واﻷدﺷﺎش 20 20 20 20 20
ﻣﻦ٪ ﺣﯿﺚ ﯾﺠﺐ ﺗﺤﻘﯿﻖ،واﻟﺤﻤﺎﻣﺎت ﺳﻜﻦ اﻟﻌﺎﻣﻠﯿﻦ
اﻟﻤﻌﺎﯾﯿﺮ اﻹﻟﺰاﻣﯿﺔ
ﻣﻦ إﺟﻤﺎﻟﻰ ﻋﺪد اﻟﻨﻘﺎط ﺑﺎﻟﻨﺴﺒﺔ ﻟﻠﻤﻌﺎﯾﯿﺮ٪ وﻣﺎ ﻻ ﯾﻘﻞ ﻋﻦ
453 اﻟﻤﺤﺪدة ﺑﺎﻟﻨﻘﺎط
A B C D E F G H I J
28-Cleanliness
and maintenance For the points related to the maintenance and
اﻟﻨﻈﺎﻓﺔ واﻟﺼﯿﺎﻧﺔ cleanliness of corridors, walkways, swimming
pools, restaurants / bars and lodging units. it
should reach 70% of the total number of
points of these criteria
453 30 30 30 30 30
ﺑﺎﻟﻨﺴﺒﺔ ﻟﻠﻨﻘﺎط اﻟﻤﺘﻌﻠﻘﺔ ﺑﺎﻟﺼﯿﺎﻧﺔ واﻟﻨﻈﺎﻓﺔ
اﻟﺒﺎرات/ ﺑﺎﻟﻤﻤﺮات واﻟﻤﺸﺎﯾﺎت وﺣﻤﺎﻣﺎت اﻟﺴﺒﺎﺣﺔ واﻟﻤﻄﺎﻋﻢ
ﯾﺠﺐ أن ﺗﻜﻮن اﻟﻨﺴﺒﺔ،ووﺣﺪات اﻹﻗﺎﻣﺔ
ﻣﻦ إﺟﻤﺎﻟﻲ ﻋﺪد اﻟﻨﻘﺎط ﺑﺎﻟﻨﺴﺒﺔ ﻟﻠﻤﻌﺎﯾﯿﺮ ﻣﺤﺪدة% اﻟﻤﺤﻘﻘﺔ
454 اﻟﻨﻘﺎط
455
456
457 Total mandatory criteria
463
A B C D E F G H I J
NOTE:
M = Mandatory must have item,
A number = flexible score item
464
N/r = not required
465