ZXP8 User Manual (AC)
ZXP8 User Manual (AC)
ZXP8 User Manual (AC)
Cover www.alphacard.com
(877) 232-6799
COVER
User Manual
ZXP Series 8 Card Printer
P1045430-002
Copyright Notice
© 2013 ZIH Corp.
This document contains information proprietary to Zebra Technologies Corporation. This document and the
information contained within is Copyrighted by Zebra Technologies Corporation and may not be duplicated in
full or in part by any person without written approval from Zebra.
While every effort has been made to keep the information contained within current and accurate as of the date of
publication, no guarantee is given that the document is error-free or that it is accurate with regard to any
specification. Zebra Technologies Corporation reserves the right to make changes, for the purpose of product
improvement, at any time.
Trademarks
ZXP Series 8 is a trademark and Zebra is a registered trademark of Zebra Technologies Corporation. Windows
is a registered trademark of Microsoft Corporation in the United States and other countries. All other
trademarks or registered trademarks are marks of their respective holders.
Product Disposal
Product Disposal Information • Do not dispose of this product in unsorted municipal
waste. This product is recyclable, and should be recycled according to your local
standards. For more information, please see our web site at:
http://www.zebra.com/environment
P1045430-002 Rev. B
Contents
1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Laminator Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Controls, Connectors, and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Zebra Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2 • Installation and Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
General Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installing the Card Hoppers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Loading Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Opening the Printer Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installing the Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the Cleaning Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Loading the Transfer Film . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Loading a Print Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Loading the Laminate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connecting Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Connecting the Printer to your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Installing the Windows Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
3 • Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Card Type Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Printing a Test Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Manual Card Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Operator Control Panel (OCP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Ethernet Indicators -- Detail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Description
This manual contains installation, operation, and maintenance information for the Zebra ZXP
Series 8 Card Printers manufactured by Zebra Technologies Corporation.
Zebra ZXP Series 8 Card Printers use reverse transfer printing technology to create photo-
quality and over-the-edge images on plastic identification cards. Zebra’s reverse transfer
printers provide fast throughput and a range of encoding options for a variety of markets
and applications.
This manual describes single-sided and dual-sided ZXP Series 8 Card Printers and
dual-sided ZXP Series 8 Card Printers with either a single-sided or dual-sided Laminator.
The single-sided Laminator lays down and seals a laminating film on the top surface of the
printed card for added security; the dual-sided Laminator lays down and seals laminating film
on both the top and bottom surfaces of the printed card.
References to “the laminator” in this document apply to either the single-sided or the dual-
sided Laminator.
Printer Components
The following figure shows components of the Printer. If the Laminator is present, see page 3
for details.
Transfer Film
Take-Up
Transfer Station Card Slot
Transfer Film
Supply
Operator Control
Panel (OCP)
Laminator Components
The following figure shows components of the Laminator.
Heater
Output
Hopper
Enclosure
Lock
(optional)
Manual Advance Tool Lower Laminate Cassette Latch Lower Laminate Cassette
(dual-sided laminator only) (dual-sided laminator only)
OCP Display
OCP Buttons
Power
Switch
Ethernet
Connector
Power
Connector
Icons
Throughout this manual, different icons highlight important information, as follows:
Important • Advises you of information that is essential to complete a task, or points out the
importance of specific information in the text.
Hot Surface • Warns you of a situation where excessive heat could cause a burn.
Caution • Advises you that failure to take or avoid a specific action could result in
physical harm to you, or could result in physical damage to the hardware.
Zebra Supplies
Genuine Zebra supplies meet stringent quality standards and are recommended for optimal
printing quality and proper printer performance. The ZXP Series 8 printer is designed to work
only with Zebra True Colours® i Series™ Ribbons, Zebra True Colours i Series Transfer Film,
and Zebra True Secure™ i Series Laminates; see www.zebra.com/supplies for details.
General Information
This section will guide you through the installation and setup of your Card Printer. This
consists of the following procedures, which should be performed in the order presented.
The procedure to be followed for Packing the Printer for Shipment is given at the end of
this section.
Step 3. Remove the packing material and accessories from around the top of the Printer.
Important • Save all the packing material and the shipping carton in case the Printer needs to
be moved or shipped. If the original material is lost or damaged, a replacement Shipping Kit
can be ordered from Zebra.
Step 4. Make sure the following items are included with your Printer:
USB
If any items are missing, please contact your dealer. To reorder, refer to Appendix I of
this manual.
Step 5. Lift the Printer out of the carton by holding it with both hands.
Step 6. Place the Printer in a location that meets the following requirements:
• Flat surface at least 27 in (686 mm) x 28 in (711 mm) that can support the
weight of the Printer; additional space preferred. Allow a 4-inch clearance,
minimum, on all sides.
• AC power accessible.
Step 3. Remove the packing material and accessories from around the top of the Printer.
Important • Save all the packing material and the shipping carton in case the Printer needs to
be moved or shipped. If the original material is lost or damaged, a replacement Shipping Kit
can be ordered from Zebra.
Step 4. Make sure the following items are included with the Printer:
USB
Single-
and
Dual-
sided
Dual-
sided
only
If any items are missing, please contact your dealer. To reorder, refer to Appendix I of
this manual.
Caution • The Printer weighs approximately 44 lbs (20 kg); use two people to lift it out of
the shipping carton.
Step 5. With two people holding the carrying strap (colored blue, green, and red for clarity),
carefully lift the Printer out of the recess in the lower foam insert.
Step 6. Place the Printer in a location that meets the following requirements:
Step 1. Install the Input Hopper by sliding the hopper into the receptacle on the right side
of the Printer.
Input
Hopper
Output
Hopper
Output Hopper
The Output Hopper is positioned on the left side of the Printer (or the left side of the Laminator
if the printer includes a Laminator as shown above) and receives the printed cards.
Step 1. Install the Output Hopper by inserting the four tabs on the right side of the hopper
into the four slots on the left side of the Printer or Laminator.
Loading Cards
Caution • DO NOT bend cards or touch print surfaces as this can reduce print quality.
The surface of the cards must remain clean and dust free. Always store cards in an
enclosed container. Ideally, use cards as soon as possible.
Step 2. Holding the card deck by the sides (do not touch the print surfaces), hold it
vertically against a flat surface such as a desktop. If the deck is too thick for your
hand to hold it comfortably, use about half a deck at a time.
Step 3. Push the stack back and forth to an angle of about 45° from vertical, so as to separate
all of the cards.
Note • Static charges and edge burrs from the card die-cutting process can render individual
cards stuck together with significant adhesion force. These cards must be physically separated
from each other before inserting into the feeder; if not separated, feeding or printing problems
may occur.
Step 6. Place the cards in the Input Hopper in the orientation as shown (smartcard contacts, if
present, up and toward the body of the printer; mag stripe, if present, down and to the
rear). Ensure that the cards are seated flat on the bottom of the hopper.
Step 2. Observe that the Door releases and pops up approximately half an inch.
Step 4. Lift the Door to its upright position. It will remain in that position.
Step 1. Remove the Cartridge Frame and the Adhesive Roller from their packaging.
Step 2. Insert the Adhesive Roller into the Cartridge Frame. To avoid contamination, always
hold the frame and the roller by the ends.
Step 4. Open the Printer Door by pressing the Door Release button on the top of the Printer.
Step 5. Locate the area where the Cleaning Cartridge will be installed (adjacent to the Input
Hopper); circled below.
Step 7. With the cartridge at about a 30° angle (pointing downward), insert the lip of the
cartridge into the slot, until the cartridge seats against the back wall.
Step 8. Press the front of the cartridge down until it seats all the way down and latches with
an audible click.
Step 1. Remove the Cleaning Roller from its packaging. To avoid contamination, always
hold the roller by the ends.
Step 3. Open the Printer Door by pressing the Door Release button on the top of the Printer.
Step 4. Locate the area where the Cleaning Roller will be installed; circled below.
Step 7. Push down until the roller fully seats and latches.
Step 1. Locate the transfer film supply spindles and the transfer film take-up spindles. Note
that the Flanges and Spindles are color coded (white-to-white, green-to-green).
Take-up Spool
WHITE
Flange
Take-up Spindle
GRAY
Take-up Spindle
WHITE
Flange
Supply Spindle
GREEN Supply Spool
GREEN Supply Spindle
GRAY
Step 2. Unroll about 1 foot (30 cm) from the full roll of transfer film on the supply spool; and
wind it, 2 wraps, onto the empty take-up spool.
Step 3. Load transfer film supply spool onto the supply spindles, green flange side to
the left.
Step 4. Load the empty take-up spool onto the take-up spindles, white flange side to
the right.
Step 5. Make sure the spring-loaded spindles on the right seat into the spools.
Step 6. Make sure the transfer film comes off the bottom of the supply spool and feeds to the
bottom of the take-up spool.
Step 7. The figure below shows the proper installation of the transfer film.
Step 1. Locate the print ribbon supply spindles and the print ribbon take-up spindles. Note
that the Flanges and Spindles are color coded (blue-to-blue, purple-to-purple).
Take-up Spindle
BLUE
Take-up Spool
Take-up Spindle BLUE
GRAY
Flange
Supply Spindle
PURPLE
Step 2. Load the print ribbon supply spool onto the supply spindles, purple flange side to
the left.
Step 3. Load the empty take-up spool onto the take-up spindle, blue flange side to the right.
Step 4. Make sure the spring-loaded spindles on the left seat into the spools.
Step 5. Make sure the print ribbon comes off the bottom of the supply spool and feeds to the
bottom of the take-up spool.
Step 6. The figure below shows the proper installation of the print ribbon.
Step 2. Lift the Door to its upright position. It will remain in that position. Note that the
Lower Laminate Cassette is only present on the dual-sided laminator.
Step 2. Rotate the cassette to the mechanical stop in the direction indicated below.
Step 3. Remove the cassette(s) by pulling each cassette straight out from its spindle.
Step 4. Open the cassette(s), like a clam shell, by separating its two halves. Grasp the two
halves firmly with your fingers, then pull it apart. Do NOT use tools. (Upper
Laminate Cassette shown.)
Important • The geared flange on the laminate spool is removable, but do not remove it. If it
does come off, snap it back onto the end of the spool.
Step 2. Place the roll of laminate in the Upper Laminate Cassette (present on both the
single-sided laminator and dual-sided laminator). Note the orientation of the laminate
spool with respect to the laminate cassette as shown in the figure below.
Step 3. Pull out an inch or two of laminate past the lip of the cassette.
Step 4. Close the cassette by firmly pressing the “clamshell” together. You will hear a click
and feel a detent when the halves of the cassette seat together.
Step 5. Remove a second new roll of laminate from its packaging (for dual-sided
laminator only).
Step 6. Place the roll of laminate in the Lower Laminate Cassette (present on the dual-
sided laminator only). Note the orientation of the laminate spool with respect to the
laminate cassette as shown in the figure below.
Step 7. Pull out an inch or two of laminate past the lip of the cassette.
Step 8. Close the cassette by firmly pressing the “clamshell” together. You will hear a click
and feel a detent when the halves of the cassette seat together.
Step 9. Cut the laminate square (as close to perpendicular as possible) with scissors. Hold the
scissors in one hand. Hold the cassette with the other hand. Press the laminate firmly
against the white roller thereby keeping the laminate from moving while cutting.
Step 10. Rotate the core to adjust the laminate overhang. Stop when the end of the laminate is
just beyond the lip of the cassette, as shown below.
Important • Check for laminate overhang any time the locking lever is pressed or the
cassette is removed.
0 - 0.5 mm
0 - 1/32"
0 - 0.5 mm
0 - 1/32"
Step 2. Ensure the cassette is fully seated on the spindle. Gently press the cassette until it is
flush against the laminator frame.
Step 3. Rotate each cassette (in the direction indicated in the figure below) until it stops.
electrical contacts
rectangular cutout
index hole
Step 3. Load the smart card laminate into the cassette; see Page 24.
Step 5. Rotate the core to adjust the laminate overhang. Stop when the end of the laminate
(not the edge of the index hole) is even with the edge of the lips of the cassette.
Note • Since partial-width laminates are only used for the back (i.e., lower) surface of the
card, this section only applies to the dual-sided laminator.
“Full-Width” laminate is 2 in (51 mm) wide. The full-width laminate is used on the front (i.e.,
upper) or back (i.e., lower) surface of the card.
• 1.66 in (42 mm) wide laminate is used for cards with a writable signature panel
• 1.33 in (33 mm) wide laminate is used for cards with a magnetic stripe
For either partial-width laminate, a collar on the spool keeps the laminate positioned correctly.
2“
Full-Width
1.66“ BACK OF
FCCARD
Signature Panel
1.3”
Magnetic Stripe
Step 3. Load the partial-width laminate into the cassette. Note that the collar on the laminate
spool is on the end opposite the geared flange.
Collar
Step 5. Rotate the core to adjust the laminate overhang. Stop when the end of the laminate is
even with the edge of the lips of the cassette.
Connecting Power
Electric Shock Caution • Limit AC power supplied to the Printer to 100 – 230 volts,
60 ~ 50 Hertz. Limit excess current draw to 16 amps or less, using an associated circuit
breaker or other such device. Never operate the Printer in a location where operator,
computer, or printer can get wet. Personal injury could result. The Printer must be
connected to an earthed electrical power source and properly protected against electrical
surges and grounding faults; the electrical reliability of the Printer is based on the
reliability of the mains power source and with the earth connection.
The Printer’s power supply is an internal unit that can only be serviced or replaced by
trained and authorized personnel.
✓ 2
Step 2. Depending on your local AC voltage, plug the appropriate power cord into the
Printer’s power connector and a grounded AC power source connection.
USB Connection
Step 1. Connect the USB cable to the printer and the computer.
Step 2. Ensure that the printer’s power switch in the OFF ( ) position.
USB
Ethernet Connection
Step 1. Connect the Ethernet Port on the rear of the printer to an Ethernet Network Port.
10/100base-T
10/100base-T
Step 1. If not already done, connect power to the printer. Turn power OFF (O).
Step 2. Connect the USB port on the rear of the printer to the computer’s USB port.
Step 3. Ensure that the Printer’s power switch is in the OFF (O) position.
Step 4. Insert the User Documentation and Drivers CD into the CD drive of the host
computer. The Main Menu will open.
Step 5. From the Main Menu, click Install Zebra Printer Driver.
Step 6. If an older Printer and Driver is installed on your computer, the Welcome window
will be displayed; otherwise go to Step 8.
a. Select Modify to upgrade the older printer driver, click the Next button, and
follow the screen prompts. When the Maintenance Complete window
appears, click the Finish button. The upgrade is complete.
b. Select Remove to remove the older printer driver, click the Next button, and
follow the screen prompts. At the end of the uninstall process, you will be
asked to re-boot your computer. Re-boot, and start over with Step 5.
Step 8. The InstallShield Wizard window will open. To proceed with the installation, click
the Next button.
Step 9. Select Install USB printer drivers, and click the Next button.
Step 10. Ensure that the Printer’s power switch in the OFF ( ) position; and then click the
OK button.
Step 11. This will bring up the License Agreement window. To proceed with the installation,
select the I accept the terms of the license agreement option, and then click the
Next button.
Step 12. This will bring up the Customer Information window. Enter User Name and
Company Name; and then click the Next button.
Step 13. This will bring up the Choose Destination Location window.
• To accept the default destination location where setup will install the files, click
the Next button.
- or -
• Select a folder where setup will install the files, and click the Next button.
Step 14. This will bring up the Ready to Install the Program window. To continue, click the
Install button.
Step 17. At this point, turn on your printer; and then click the Next button. The Windows
New Hardware Found wizard will find the printer.
Step 18. When the InstallShield Wizard Complete window appears, select the Yes, I want to
restart my computer now radio button; and click the Finish button.
Step 20. To use the Printer, you would select it just like you would any other printer
connected to a Windows system.
Note • You may need to change the card setup (card type, orientation, etc.), encoding, and/or
black panel settings via the Printer Driver; Printing Preferences on page 78.
Important • The Ethernet Network must be configured correctly, with the Printer and the
host computer on the same subnet. If you are not sure how to verify this or change the
configuration, consult someone knowledgeable on Ethernet Networks.
Step 1. If not already done, connect power to the printer. Turn power ON ( ).
Step 2. Connect the Ethernet port on the rear of the printer to the Ethernet network
connection or directly to the computer’s Ethernet port.
Step 4. Insert the User Documentation and Drivers CD into the CD drive of the host
computer. The Main Menu will open.
Step 6. If an older Printer and Driver is installed on your computer, the Welcome window
will be displayed; otherwise go to Step 8.
a. Select Modify to upgrade the older printer driver, click the Next button, and
follow the screen prompts. When the Maintenance Complete window
appears, click the Finish button. The upgrade is complete.
b. Select Remove to remove the older printer driver, click the Next button, and
follow the screen prompts. At the end of the uninstall process, you will be
asked to re-boot your computer. Re-boot, and start over with Step 5.
Step 8. The InstallShield Wizard window will open. To proceed with the installation, click
the Next button.
Step 9. Select Install Ethernet printer drivers, and click the Next button.
Step 10. Ensure that you have powered ON ( ) the network printer and it is reachable from
the PC; and then click the OK button.
Step 11. This will bring up the License Agreement window. To proceed with the installation,
select the I accept the terms of the license agreement option, and then click the
Next button.
Step 12. This will bring up the Customer Information window. Enter your name and the
name of the company for which you work; and then click the Next button.
• Setup will search for the Ethernet printers in the network and display the
available printers. Select the desired printer, and then click the Next button.
- or -
• Enter the Printer IP Address directly (example circled below), and click the
Next button.
Step 14. Enter the location of the printer, and add any applicable comments; and then click the
Next button.
Step 15. This will bring up the Choose Destination Location window.
• To accept the default destination location where setup will install the files, click
the Next button.
- or -
• Click the Change button, select a folder where setup will install the files, and
click the Next button.
Step 16. This will bring up the Ready to Install the Program window. To continue, click the
Install button.
Step 18. When the InstallShield Wizard Complete window appears, click the Finish button.
Step 20. To use the Printer, you would select it just like you would any other printer
connected to the Ethernet.
Note • You may need to change the card setup (card type, orientation, etc.), encoding, and/or
black panel settings via the Printer Driver; Printing Preferences on page 78.
Introduction
Printing with the Card Printer is similar to printing with any other printer in a Windows
environment.
• The Printer Driver Software is installed on your computer (see Section 2).
• The Printer is connected to the power source and the computer (see Section 2).
• The Printer is selected by either the Operating System or the appropriate application
software program.
• Printer Properties are set (the factory default values will be appropriate for many
applications).
1. To access the Card Setup Tab, select Start > Devices and Printers. Right click on the
Zebra ZXP Series 8 Card Printer listing; and select Printing Preferences > Card Setup.
If your card type is not listed in the drop-down menu, select Custom; and fill out the Card
Specifications pop-up screen; see Card Setup Tab on page 79 and Appendix B for details.
For help setting the custom card specifications for your card type, contact the Zebra Card
Testing Service at:
2. Make the appropriate Card Type selection from the dropdown menu (circled above).
1. Select Start > Devices and Printers. Right click on the Zebra ZXP Series 8 Card Printer
listing; and select Printing Preferences > Card Setup.
2. Click on the Test Print button (circled above) to print the test card; see sample test
below. The printer may need to warm up to operating temperature before printing.
Access the Card Setup Tab: Select Start > Devices and Printers. Right click on the
Zebra ZXP Series 8 Card Printer listing; and select Printing Preferences > Card Setup.
1. From the Card source dropdown menu, select Single card feed slot (circled above).
3. For demonstration purposes, click on the Test Print button. Note that the Printer may
need to warm up to operating temperature before printing.
4. Insert a single card into the slot in the correct orientation. Do not feed more than one card
at a time.
Caution • DO NOT bend cards or touch print surfaces as this can reduce print quality.
The surface of the cards must remain clean and dust free. Always store cards in an
enclosed container. Ideally, use cards as soon as possible.
✔ X
✔
6. Once the printing job is complete, the card is ejected from the printer into the
Output Hopper.
ZXP Series 8
READY Message
Buttons
Messages
Your printer is equipped with an OCP Display to provide printer status information. The
readout is controlled by three OCP Buttons directly below the OCP Display. The messages
displayed fall into three categories:
Operational
Operational Messages are displayed during the Printer’s normal operation.
MESSAGE DESCRIPTION
ALARM An error message needs to be cleared before normal operations
can resume.
CANCELING The Cancel button was pressed, and the current operation is
being terminated.
CONFIG DATA Configuration data is being transferred from the computer to
the printer.
CONTACT OPERATION Contact Smart Card is being encoded; i.e., the card is in position
and data is being transferred.
CONTACTLESS OPERATION Contactless Smart Card is being encoded; i.e., the card is in
position and data is being transferred.
COOLING Ready to accept a print job, rollers cooling; e.g., when switching
from 2-sided printing to 1-sided printing.
COOLING Print job received, cooling rollers to temperature.
PRINT JOB WAITING
COOLING Cooling printhead to temperature.
PRINTHEAD TEMPERATURE
COOLING Ready to accept a print job, laminator cooling; e.g., when
WAITING TO LAMINATE switching from 2-sided laminating to 1-sided laminating.
DIAGNOSTIC Diagnostic testing in progress.
JOB DATA Data is being transferred from the computer to the printer.
MAG OPERATION A Magnetic Stripe Card is being encoded; i.e., card is in position
and data is being transferred.
MANUALLY INSERT CARD Waiting for manual card feed (this function is set via the Card
FROM FRONT Setup Tab on page 79).
OFFLINE Status toggled (offline/online) via the OCP Advanced
Settings Menu.
PRINTING Print job received, printing in process.
Warning Messages
Warnings alert the operator to action that should be taken; the printer will generally
continue operation.
WARNING DESCRIPTION
(Printer will still operate)
BOTH LAMINATES LOW Indicates that the Top Laminate cassette and the Bottom
Laminate cassette are low.
BOTTOM LAMINATE LOW Indicates that the Bottom Laminate cassette is low; see Loading
the Laminate, Section 2.
CLEAN FEEDER Indicates that the Feeder needs cleaning.
CLEAN FRONT CARD PATH Indicates that the Front Card Path (Y-Drive Rollers) needs
cleaning; see Cleaning the Printer, Section 6.
CLEAN LAM CARD PATH Indicates that the Laminator Card Path needs cleaning; see
Cleaning the Laminator, Section 6.
CLEAN LAM MED ROLLERS Indicates that the Laminator Media Feed Rollers need cleaning;
see Cleaning the Laminator, Section 6.
CLEAN LAM OVEN Indicates that the Laminator Transfer Path (Heated Rollers)
needs cleaning; see Cleaning the Laminator, Section 6.
CLEAN SIDE CARD PATH Indicates that the Side Card Path (X-Drive Rollers) needs
cleaning; see Cleaning the Printer, Section 6.
CLEAN TRANSFER PATH Indicates that the Transfer Path (Heated Rollers) needs
cleaning; see Cleaning the Printer, Section 6.
PRINT RIBBON LOW Indicates that the Print Ribbon spool is low; see Loading a Print
Ribbon, Section 2.
TOP LAMINATE LOW Indicates that the Top Laminate cassette is low; see Loading
the Laminate, Section 2.
TRANSFER FILM LOW Indicates that the Transfer Film spool is low; see Loading the
Transfer Film, Section 2.
Error Messages
Errors are displayed when a situation causes the printer to stop operating. Depending on the
cause of the error message, restarting the printer or clearing the displayed error may return the
printer to operational status; or the printer may require troubleshooting and repair.
Refer to Section 7, Troubleshooting, for a list of the error messages, possible causes, and
possible solutions.
PRINTER INFO Displays MCB FW Ver, HCB FW Ver, MAB FW Ver, MSN (Machine Serial Number),
and PH S/N (Printhead Serial Number).
CONFIGURATION INFO Displays RAM, Single or Dual Sided, and Options Installed: Mag, Encoder, Laminator.
TEMPERATURE INFO Displays Settings: Top and Bottom temperature; and Current Temperature: Top and Bottom.
CAL LUT INFO Displays Look-Up Table info for LUT1 and LUT2.
WIRELESS INFO Displays Settings: SSID, Channel Noise Floor, WEP, DHCP, IP, Mask, GW, and MAC. Only applies
to Printers with the Wireless option installed.
WIRELESS STATISTICS Displays RX Bytes, Discards, TX Bytes, Discards, Errors; TX Success, TX Retry, RX Success,
RX Duplicate, and RTS Success. Only applies to Printers with the Wireless option installed.
LAMINATOR INFO * Displays LCB, MAB, LSN, Top installed (yes/no), Bottom installed (yes/no).
LAM TEMPERATURE INFO * Displays Settings: Top and Bottom temperature; and Current: Top and Bottom temperature.
LAMINATOR ODOMETER * Displays Unit on (# days), Top on (# days), Bottom on (# days), # Laminated, # Processed.
Info Menu
PREV NEXT EXIT
Main Menu
MENU Button
(Operating Mode Display)
RETURN
PRINT TEST CARDS See Print Test Cards Menu on page 59.
Main Menu
UP DOWN SELECT
Main Menu
RETURN
COUNT Sets the number of Test Cards to be printed (1, 5, 10, ..., 100)
CARD TYPE Selects the type of card; e.g., Custom, PVC, PET, PETG, etc.
MID GRAY
GRID ON GRAY
Selects Test Card to be printed; see OCP Test Card Images on page 151.
Main Menu
SAVE SETTINGS
Main Menu
RETURN
FLUSH PRINT QUEUE Deletes all pending print jobs in the printer
RETURN
Refer to Section 6, Cleaning, for detailed cleaning instructions
CLEAN SIDE CARD PATH Use the X Roller Cleaning Card, and step through the cleaning process
CLEAN FRONT CARD PATH Use the Y Roller Cleaning Card, and step through the cleaning process
CLEAN HEATER ROLLERS Use the Hot Roller Cleaning Card, and step through the cleaning process
CLEAN LAM CARD PATH * Use the Laminator Cleaning Card, and step through the cleaning process
CLEAN MED LAM ROLLERS * Use the Cleaning Swab, and step through the cleaning process
CLEAN LAM OVEN * Use the Laminator Hot Roller Cleaning Card (with adhesive), and step
through the cleaning process
Main Menu
SAVE SETTINGS
SETUP WIZARD Connect your wireless printer to a wireless network via the
Wireless Setup Wizard.
To configure the printer for wireless printing, refer to the Zebra ZXP Series 8 Card Printer
Wireless Reference Manual, P/N P1035089-001 or Zebra ZXP Series 8 Card Printer Service
Manual, P/N 1013376.
Ethernet
Connector
Link/Activity Speed
LED LED
Introduction
This section describes settings and adjustments that can be made to your Windows ZXP
Series 8 Printer Driver. This consists of two major topics:
• Printer Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
• Printing Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Printer Properties
Printer Properties can be used to view the printer firmware/driver/hardware configuration and
installed media, to access advanced settings via the ZXP Toolbox, and to set features such as
security, ports, and color management.
To access the Card Printer Properties, select Start > Devices and Printers. Right click on the
Zebra ZXP Series 8 Card Printer listing, then select Properties.
General Tab
The General tab shows the selected printer and lists the features of the printer.
To access the General tab, select Start > Devices and Printers. Right click on the Zebra ZXP
Series 8 Card Printer listing. Select Properties > General.
• Comment - Lets you specify general information about the printer, such as the type
of print device and who is responsible for it. Once set, these fields can be displayed
by applications.
The Printing Preferences button takes you to Printing Preferences used to set selected
configuration parameters; see Printing Preferences on page 78.
The Print Test Page button sends the standard Windows test page to the printer.
Sharing Tab
On the Sharing tab (Sharing Property Page), you can choose to share the printer over the
network and install additional drivers to accommodate different operating systems.
To access the Sharing tab, select Start > Devices and Printers. Right click on the Zebra ZXP
Series 8 Card Printer listing. Select Properties > Sharing. Click on the Change Sharing
Options button to enable this tab.
• To share a printer, select the Share this printer radio button; and specify a name for the
shared resource. Click OK when you are finished.
• To change the shared name, simply enter a new name in the Share name field; and
click OK.
• To quit sharing a printer, deselect the Share this printer radio button. Click OK
when you are finished.
Drivers: If this printer is shared with users running different versions of Windows, you may
want to install additional drivers, so that the users do not have to find the print driver when
they connect to the shared printer. Click on the Additional Drivers button.
For Printer Sharing Configurations and Advanced Sharing Settings, refer to Appendix C
for details.
Ports Tab
Use the Ports tab to specify the computer port to which the printer is connected. This will have
been established at the initial installation of the printer.
To access the Ports tab, select Start > Devices and Printers. Right click on the Zebra ZXP
Series 8 Card Printer listing. Select Properties > Ports.
An exception to this is if you wish to use printer pooling, the ability to distribute print jobs to
multiple printers.
To enable printer pooling, select the Enable printer pooling checkbox, then check the
additional ports boxes. Each port should have a single Zebra printer installed on it. All the
pooled printers must be identical models with the same configuration (e.g., all with YMC
front, K back); and each must have its own printer driver installed.
Now, when you print to the “main printer” (that is, whichever printer you right-clicked in
Devices and Printers to get to this screen), this printer will get print jobs until it has buffered as
many jobs as it can take. The remaining jobs will then “spill over” to other printers until all
printers in the pool are busy.
Advanced Tab
The Advanced tab determines the spooling (queuing) of print jobs and determines how
spooled jobs are handled relative to the most recent job.
To access the Advanced tab, select Start > Devices and Printers. Right click on the Zebra ZXP
Series 8 Card Printer listing. Select Properties > Advanced.
You can make the printer always available by selecting the Always available radio button, or
you can limit availability by selecting the Available from radio button and specifying the
“Available from” and “To” times. Click the Apply button, and then the OK button.
To enable spooling: Select the radio button labeled Spool print documents so program
finishes printing faster.
• Select Start printing after last page is spooled if you want the entire document to be
spooled before printing begins. This option ensures that the entire document is sent to the
print queue before printing. If for some reason printing is canceled or not completed, the
job will not be printed.
• Select Start printing immediately if you want printing to begin immediately when the print
device is not already in use. This option is preferable when you want print jobs to be
completed faster or when you want to ensure that the application returns control to users
as soon as possible.
To disable spooling: Select the radio button labeled Print directly to the printer.
You should not have to change your color management settings. Change these settings only
if you have specific color management requirements that are not being met by your current
color settings.
To access the Color Management tab, select Start > Devices and Printers. Right click on the
Zebra ZXP Series 8 Card Printer listing, and select Printer properties > Color Management.
Click on the Color Management button to enable this tab.
When you click on the Color Management button, you will see the following three tabs:
• Devices Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
• All Profiles Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
• Advanced Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
For details on color management, click on the Understanding color management settings link
on the Color Management Devices tab.
Devices Tab
Use the Devices tab to select your printer and to view, add, and select profiles and behaviors to
use with your printer.
The Use my settings for this device checkbox must be selected to enable the following
button functions:
• The Add button allows you to add additional profiles to the color profile list.
• The Remove button allows you to remove profiles from the color profile list.
The Set As Default button allows you to set the selected profile as the default profile.
For details on color management, click on the Understanding color management settings
link (arrow above).
Step 4. Click on the Add button (in the Install Profile browse window).
Advanced Tab
Use the Advanced tab to check your Windows Color System Defaults settings, verify ICC
Rendering to WCS Gamut Mapping, and calibrate your display (Display Calibration).
This tab allows you to configure advanced color management settings to ensure accurate
display and printing of color information.
Security Tab
This is the standard Windows security screen, showing user access to various printer
control options.
To access the Security tab, select Start > Devices and Printers. Right click on the Zebra ZXP
Series 8 Card Printer listing. Select Properties > Security.
The Security tab allows you to assign the actual permissions that apply to the print queue.
You can apply permissions to both users and to groups. It is usually considered a better
practice to only apply security to groups.
Both “Print” and “Manage this printer” Allow checkboxes must be selected to ensure full
functionality of the printer.
The Advanced Security Settings properties sheet allows you to assign a more comprehensive
set of permissions than the basic Security tab found on the printer’s properties sheet does.
For details on security settings, click on the Learn about access control and permissions link
(arrow above).
To access the Device Settings tab, select Start > Devices and Printers. Right click on the
Zebra ZXP Series 8 Card Printer listing. Select Properties > Device Information.
• The Media Info button takes you to the Media Info screen; see next page.
• The ZXP Toolbox button takes you to the ZXP Toolbox which provides advanced
configuration capabilities and tools to manage the operation of your printer; see
Section 5 for details.
Note that the ZXP Toolbox is a separate application that works independently from the
printer driver.
Media Info
The Media Info screen shows ribbon status, transfer film status, top laminate status, and
bottom laminate status.
- Ribbon: Shows the ribbon type installed and the number of images remaining.
- Transfer film: Shows the transfer film type installed and the number of images
remaining.
- Top laminate: Shows the top laminate type and the number of images remaining.
- Bottom laminate: Shows the bottom laminate type and the number of images
remaining.
Printing Preferences
To access the Card Printer Printing Preferences, select Start > Devices and Printers. Right
click on the Zebra ZXP Series 8 Card Printer listing; and select Printing Preferences.
The Restore Defaults button restores the tab’s default setting values.
The OK button saves any changes that have been made and closes the page.
The Cancel button cancels any changes that have been made and closes the page.
The Apply button applies your settings.
The Help button will enable you to view a corresponding page of help information.
To access the Card Setup Tab, select Start > Devices and Printers. Right click on the Zebra
ZXP Series 8 Card Printer listing; and select Printing Preferences > Card Setup.
• Card options allows the user to select the card source, card destination, card type in use,
and image size.
- Card source
• Single card feed slot
• Card feeder (default)
• Already in printer (for third-party applications that use this feature)
- Card Destination
• Output hopper (default)
• Reject tray
• Leave in printer (for third-party applications that use this feature)
- Card type in use allows the user to specify the type of card being used. Based on the
selection, the printer automatically adjusts the transfer roller temperature and input
and output transfer speed for optimum print quality.
If none of the provided card types matches the actual user card type, or you are unable
to achieve desired results using any of the provided card types, then you may specify
your own parameters using the Custom 1 (arrow below) and Custom 2 selections; see
Appendix B, Setting Custom Card Specifications, for details.
For help setting the specifications for your card type, contact the Zebra Card
Testing Service at:
Phone: 866-569-9086 (Toll Free)
Email: cardtestingservice@zebra.com
Note that the you can rename Custom 1 and Custom 2 and then save the renamed
card type for future use. The card name must be less than 21 characters (printable
ASCII characters only). This change is persistent; i.e., on hardware host reboot or
printer initialization, the card type list will always display the user-defined name.
Also, any driver or firmware update will not overwrite user-defined Custom 1 or
Custom 2 card settings.
• In the case of multiple hosts to one printer, all driver hosts will see the new card
type list with the customer-specific name change(s).
• In the case of multiple printers the user will be responsible for editing and
managing consistent custom card name(s) across multiple printers.
- Image size is either Edge to edge (648 x 1024) or CR-80 Standard (578 x 952). Note
that the printing size is specified in pixels.
• Printing options allows the user to select the card orientation (portrait or landscape), to
print on both sides of the card, to rotate the card 180 degrees, and to specify the number of
copies to print. If you modify any of these settings, click the Apply button before printing
a test card. The Test Print button prints a test card; see Printing a Test Card on page 51.
- Ribbon type shows the type of ribbon (color or monochrome) installed in the printer.
- Ribbon combination allows you to select the combination of panels to be printed on
each side.
- Depending on the ribbon type installed, the Front and Back buttons let you set
options for:
• Black Panel Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
• Uv Panel Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
• Inhibit Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
• Laminator info and options shows the user if the Laminator option is installed (and if so
whether it is Single or Dual sided), whether Top Laminate and/or Bottom Laminate is
installed (and if so what type it is), and allows the user to change the Lamination mode
on a per-job basis.
If the laminate installed does not match the Lamination mode, then a Lamination Mode
Mismatch error will occur. To resolve the error, either the laminate will need to be
installed/removed; or the Lamination mode will need to be changed.
To access the Advanced Black Panel Options pop-up window, select Start > Devices and
Printers. Right click on the Zebra ZXP Series 8 Card Printer listing, and select Printing
preferences > Card Setup.
From the Card Setup tab, select a Ribbon Combination that has YMC and K all on the same
side. The Front K Extraction… and/or Back K Extraction... buttons will become active. Press
the appropriate button to open up the pop-up window. The figure below shows settings for the
front side of the card; settings for the back side of the card are identical.
To extract black areas from color images (use the K panel instead of the Y, M, and C panels),
several selections must be made:
- Disable black extraction does not use the K panel for any part of the image. This
selection will have the effect of rendering all black images as YMC composite.
- Print YMC composite and K black uses both the K panel and the Y, M, and C
panels to print the portions of the image that are identified as black. This selection will
result in a dark, black image; but the edges will be smooth (due to YMC printed under
the K), not the sharp edges typically desired for a barcode.
- Print all black data uses only the K panel to print the portions of the image that are
identified as being black. Note that the areas that are identified as black are based on
the threshold selections made in the black level area in the black extraction from color
images area; see Page 84.
Option 1. Black text applies black extraction to areas of the image identified as text; e.g.,
company name, address.
Zebra
Technologies
Option 2. Black graphics applies black extraction to areas of the image identified
as graphics primitives; e.g., lines, circles, rectangles, area fills, etc.
Option 3. Black monochrome bitmaps applies black extraction to areas of the image
identified as monochrome data in a bitmap; e.g., logos.
- Black level: Every dot of a printed image has an RGB color value that ranges
from 0, 0, 0 (pure black) to 255, 255, 255 (pure white). The black level setting
allows the user to specify the threshold value for any given dot to be treated as black.
The maximum setting is 25, 25, 25.
Area manager:
This option is enabled when either the Defined areas (extract inside the zone) or the
Undefined areas (extract outside the zone) radio button is selected.
To create a zone: Select the rectangle icon , click on an area of the image to establish
the first corner of the zone, drag the cursor until the zone is the desired size and shape,
then release the mouse button. Note that multiple zones can be defined.
To select, move, or resize a zone: Select the arrow icon , click on a zone to select it,
then drag it to move it, or drag on the edges to resize it.
To delete a zone: Select the rectangle icon with an "X" through it , then click on the
zone that you want to delete.
To print black during the print process, equal amounts of process colors Y, M, and C (printer
ribbon panels) are delivered, with maximum intensity, to create a near-black image.
• However, this “composite” image appears as a dark shade of gray and not machine
readable. For example, a visually-black barcode printed with Y, M and C will not be
detectable by most barcode readers and is not a true Visible Black color.
• The remedy for this is to “extract the black.” In other words, print the same text, graphics,
or barcode, using the K (black) panel, on top of the YMC barcode. (You can also choose to
print only in K, omitting YMC from that region.)
Depending on the application used to design the card layout, different elements of the card
image may be identified in different ways to the printer driver. The printer driver needs to
recognize four types of basic elements:
1. Black text
2. Black (monochrome) graphics -- lines, circles, rectangles, and area fills
3. Black monochrome bitmap images
These elements may not always be sent to the driver as expected. For example, a barcode may
be sent as black text, a series of black area fills, or a black monochrome bitmap. Results will
depend on the application used to create the card design. Another variable, again controlled by
the card design application, is the precedence (stacking order) of the various element types in
the event that one or more of them overlap.
If the printer is set up to print both YMC and K on the same side, text, lines and pixels, area
fills and monochrome bitmaps, if (and only if) designated black by the application, can be
directed to the K panel. For this to happen, the graphic type in question has to be selected on
the “Black Panel (K)” tab. For text, lines and pixels, area fills and monochrome bitmaps the
designation “black” is set at RGB values of 0,0,0. This threshold can be adjusted up to
25,25.25, with the Black level slider adjustment. Near-black doesn’t qualify.
In the Black Panel (K) tab, the “element selection” portion is straightforward – simply
designate any or all of the four graphic types to be printed in K, either K alone, or over process
black (YMC).
In the Black Panel (K) tab, the “element selection” portion is straightforward – simply
designate any or all of the four graphic types to be printed in K, either K alone, or over process
black (YMC).
Black extraction is quite different. It applies only to the fourth graphic type – the color bitmap
image.To perform black extraction, the driver generates a K image by looking for black
features (pixels) in the color bitmap, that is, instances where all three YMC values are at, or
close to, the maximum (full intensity). Each such true-black or near-black instance generates a
corresponding cluster of black pixels in the extracted image, which will be printed with the
K (black) panel either on top of the YMC image, or replacing it entirely – your choice.
A problem that can arise when K is extracted from an entire card image is over-emphasis of
every black cluster; e.g., dark hair in a portrait photo or scenic background. K overprinting in
such areas can be displeasing. To deal with this, set up exclusion zones within which no
extraction is performed. Six such areas are provided for on each side of the card,
independently. In the default state, all areas are null (0,0 offsets, and zero size).
There is a choice of black extraction within the defined areas or outside the defined areas; see
Print black with K panel: 84 for details.
Uv Panel Option
A Uv Panel is used to print invisible images (text or graphics) that will glow in the visible
spectrum when exposed to a Uv Light. The Uv Panel pop-up window allows you to manage
and configure printing with a Uv Panel. This window is only available when using Uv ribbons
(e.g., YMCUvK).
To access the Uv Panel pop-up window, select Start > Devices and Printers. Right click on the
Zebra ZXP Series 8 Card Printer listing, and select Printing Preferences > Card Setup.
Select Ribbon info ... > Front Uv ... or Back Uv ...
- Disable Uv . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
- Bitmap based Uv Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
- Uv image area extraction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
• Uv printing options:
Security ID automatically prints a unique text value in fixed locations on a card using the
UV panel; see Page 92 for details.
• Uv image extraction: This section is enabled when Uv image area extraction is selected
from the Select the Uv type dropdown menu. Options include Defined areas, Undefined
areas, Full card, and Extract Uv from current image.
• Bitmap-based Uv Print: This section is enabled when Bitmap based Uv Print is selected
from the Select the Uv type dropdown menu. To locate the bitmap (1-bit monochrome
bitmap), click on the Browse button to bring up a dialog for choosing the file.
• Area manager: This section is enabled when Uv image area extraction is selected from
the Select the Uv type dropdown menu.
- The Orientation selection sets the image orientation to either Portrait or Landscape.
- The Units selection sets the units to either inches or mm (millimeters). The X
dimension, X offset, Y dimension, and Y offset reflect these units.
To create a zone: Select the rectangle icon , click on an area of the image to establish
the first corner of the zone, drag the cursor until the zone is the desired size and shape,
then release the mouse button. Note that multiple zones can be defined.
To select, move, or resize a zone: Select the arrow icon , click on a zone to select it,
then drag it to move it or drag on the edges to resize it.
To delete a zone: Select the rectangle icon with an “X” through it , then click on the
zone that you want to delete.
Disable Uv
Bitmap based Uv Print allows you to import a bitmap image to print on the Uv panel; e.g.,
import a security seal.
1. Select Bitmap based Uv Print form the Select the Uv type dropdown menu.
2. Click on the Browse button (circled above) to bring up a dialog box for choosing
the file.
3. Locate and select the file (a specific .bmp file on local drive).
4. Select Uv printing options (Rotate 180, Double Pass, Grayscale, or Haftone),
as required.
5. Click on the OK button.
6. The Driver applies this .bmp as full Uv print on all print jobs sent to printer.
Uv image area extraction prints a specified image with the Uv panel in zones specified in the
Area Manager.
Unless you select the Extract Uv from current image checkbox, you must provide two images,
the second of which is the Uv image, as part of the print job.
1. Select Uv image area extraction form the Select the Uv type dropdown menu.
2. Select the desired Uv image extraction:
- Defined areas prints with the Uv panel inside the zones specified in the
Area Manager.
- Undefined areas prints with the Uv panel outside of the zones specified in the
Area Manager.
- Full card prints with the Uv panel anywhere on the card that the image is placed.
3. Define the area using the “tools” in the Area manager section.
4. Select Uv printing options (Rotate 180, Double Pass, Grayscale, Haftone), as required.
5. Click on the OK button.
Security ID
The Security ID option automatically prints a unique text value in a fixed location on a card
using the UV panel.
Inhibit Option
Note • The quality of magnetic stripes on cards varies from manufacturer to manufacturer
which can result in remnants of the transfer film remaining on the magnetic stripe and may
affect the readability of the magnetic stripe on some cards. The remnants will eventually rub
off the stripe with a few swipes through a reader, but the transfer film can be virtually
eliminated with the use of the YMCKI ribbon.
The Inhibit pop-up window allows you to specify areas on a card where you do not want
transfer film to be placed (magnetic stripe, smart card chip, signature panel, or other non-
printing areas of a card). This window is available only when using ribbons with an inhibitor
panel; e.g., YMCKI.
To access the Inhibit pop-up window, select Start > Devices and Printers. Right click on the
Zebra ZXP Series 8 Card Printer listing, and select Printing Preferences > Card Setup.
Select Ribbon info > Front Inhibit... or Back Inhibit...
The figure below shows settings for the front side of the card; settings for the back side of the
card are identical.
• Bitmap based inhibit panel area: This option is enabled when Custom file based inhibit
area is selected from the dropdown menu. To locate the bitmap, click on the Browse
button to bring up a dialog for choosing the file.
Step 1. Open a new image file in a drawing program; e.g., Microsoft Paint.
Step 3. Under Units, click the unit of measurement you want to use for the width and
height; e.g. inches.
Step 4. Type the measurements of the card in Width and Height; e.g., 3.370” by 2.125”.
Step 5. Under Colors, select the Black and White radio button.
Step 7. With the drawing tool, draw and fill with black the area on the card where you do not
want transfer film to be placed; in the example below, the signature panel.
Step 8. Save the image file as a 1-bit monochrome bitmap; e.g., < filename >.bmp.
Encoding Tab
To access the Encoding Tab, select Start > Devices and Printers. Right click on the Zebra ZXP
Series 8 Card Printer listing; and select Printing Preferences > Encoding.
• Magnetic encoding: The Coercivity option is set automatically by the Card Type In Use
selection made on the Card Setup tab. All other options are user-selectable.
- Disable magnetic encoding: Prevents the printer from encoding a card, whether the
job has magnetic encoding data in it or not.
- Encode only: Disables printing, whether the job has an image to be printed or not.
- Magnetic encoder verification: Verifies the data that is written to the card before
declaring the encoding action to be successful.
- Use Hex format to encode tracks: When selected, allows the entry of data in
hexadecimal values.
- Magnetic encoding type: Selections are ISO, AAMVA (American Association of
Motor Vehicle Administrators), CUSTOM, BINARY, and JIS-II (Japanese Industrial
Standard). The default will be whatever mag encoder is installed in the printer; i.e.,
ISO or JIS II. Custom and Binary settings are adjusted using the ZXP Toolbox; see
Magnetic Encoding on page 123.
- Coercivity: Set when the card type is selected via the Card Setup Tab on page 79.
To access the Black Panel (K) Optimization Tab, select Start > Devices and Printers. Right
click on the Zebra ZXP Series 8 Card Printer listing; and select Printing Preferences >
Black Panel (K) Optimization.
There is a separate optimization for the front and back side of the card.
• Optimize for: There is a separate optimization for Text, Barcode, Pictures, and Mixed for
the front and back side of the card.
• Monochrome conversions: This section is used to control multi-tone printing when using
one color ribbon. The available options are Dither error diffusion (default), Dither 6x6
halftoning, Dither 8x8 halftoning, Dither pure black on white, and Send as grayscale;
see next page for details.
• Front and Back Preheat: This function controls the intensity of the black panel image.
The higher the value, the darker the image and vice versa. Values range from -50 to 50,
default = 0.
Monochrome Conversion
The monochrome panels in the ribbon can only print binary (pure on or off) images.
Monochrome conversion is used to convert continuous tone 8-bit-per-pixel RGB or gray
image content into binary1-bit-per-pixel content.
• Color Image
The sample image to the right is the original color image used
to make the following monochrome conversions.
• Send as grayscale
This mode can be used when you have black anti-aliased text.
Black anti-aliased text is typically black in the center; but on
the edges, it has shades of gray that get lighter as you move out
form the center of the text. This anti-aliased text will have a
softer looking edge that is less sharp than non anti-aliased text.
With the “send as grayscale” mode enabled, converting the K-panel to binary is skipped so
the extra information contained with anti-aliased text is retained; and it prints K with a
slightly smoother edge. If the input K text is not anti-aliased, the text will look the same
with this mode as it would with the dither pure black and white mode.
SUMMARY
Dither pure black and white: Use on text, barcodes, line art, and simple graphics.
These color adjustments modify only how the pictures print. These adjustments do not
affect the image files. (That type of adjustment would be made in an image processing
application program.)
• Full color printing: Adjustments (-25 to +25 range) include Brightness, Contrast,
Gamma, Saturation, Red, Green, and Blue. Adjustments are reflected in the preview.
• Sharpening filter: Options are None, Low, Normal (default), and High. By default, the
image file is automatically sharpened; i.e., edges are enhanced within the image. If
sharpening has already been done, this function can be turned off (None). The Low and
High options are available if additional sharpening adjustment is required. Adjustments
are not reflected in the preview.
• Preheat: Adjustment ranges from -50 to 50, default = 0. Increasing the preheat value
affects the entire image and will darken up edges of fonts, fine lines, and color edges that
are against a white or very near white background. In some cases, increasing the preheat
value too much can cause the white or near white images to print with as light color cast.
Increasing the preheat might also improve color-to-color mis-registration that may occur
for certain images.
About Tab
The About Tab shows the copyright and the driver version for the Zebra ZXP Series 8
Card Printer.
To access the About Tab, select Start > Devices and Printers. Right click on the Zebra ZXP
Series 8 Card Printer listing; and select Printing Preferences > About.
Introduction
Important • Use of the ZXP Series Toolbox is intended only for advanced users and
system administrators.
The ZXP Series Toolbox provides advanced configuration capabilities and tools to manage the
operation of your printer. Note that the ZXP Series Toolbox is a separate application that
works independently from the printer driver.
The ZXP Toolbox can also be accessed via Start > All Programs > Zebra ZXP Series 8
Card Printer > ZXP ToolBox.
Important • If you have Administrator Privileges, and the ZXP Toolbox Security Roles
tab is not visible, you will need to access the ZXP Toolbox as follows:
Select Start > All Programs > Zebra ZXP Series 8 Card Printer. Right click on ZXP Toolbox;
and from the pop-up menu, select Run as administrator.
Information
Printer
This information cannot be edited or changed by the user; however, this information may be
useful for Zebra trained and certified personnel in diagnosing or evaluating printer status.
• Firmware and Driver lists the versions (Firmware, HCB, MAB, Laminator, Laminator
MAB, and Driver).
• Other shows the Interface, the Transfer type, and the Card type in use, RAM, Printer
serial number, and Laminator serial number.
• Options shows the options installed -- Magnetic encoding, Contact smartcard, Contactless
smartcard, and Laminator type.
• Status displays Warnings, Faults, and Status; Input and Output speeds (single and
double); Top and Bottom transfer temperatures.
• OCP shows the Language displayed in the Operator Control Panel and the LCD contrast
level selected.
• Odometer shows the number of Cards printed and the number of Printhead lines printed.
Printer Sensors
These characteristics cannot be edited or changed by the user; however, this information may
be useful for Zebra trained and certified personnel in diagnosing or evaluating printer
sensors status.
Media
This screen displays ribbon, transfer film, and laminate details. This data is automatically read
and updated from the installed media in the printer.
• Ribbon Details include Type, Description, Initial size, and Images remaining.
• Transfer Film Details include Type, Description, Initial size, Images remaining.
• Top Laminate Details include Type, Description, Initial size, Images remaining.
• Bottom Laminate Details include Type, Description, Initial size, Images remaining.
Laminator
This information cannot be edited or changed by the user; however, this information may be
useful for Zebra trained and certified personnel in diagnosing or evaluating laminator status.
• Status information includes Status, Top surface and Bottom surface temperatures, and
Line Voltage.
• Odometer shows Total up time, Top bulb on time, Bottom bulb on time, the number of
Cards processed, and the number of Cards laminated.
Wired Network
This information cannot be edited or changed by the user; however, this information may be
useful for network administrators in diagnosing or evaluating wired network status.
• Network Configuration
- Subnet mask - A number that identifies the IP addresses that belong to a subnet.
Wireless Network
This information cannot be edited or changed by the user; however, this information may be
useful for network administrators in diagnosing or evaluating wireless network status.
For details on the functionality of this screen, refer to the Wireless Reference Manual,
P/N P1035089-001.
The Save button saves your wireless settings as XML files. The XML files are stored in the
following default location: C:\ProgramData\ZXP Series 8\Config.
Configuration
Job Log
Note • Access to this feature is controlled via Advanced Security > Security Roles.
The Job Log is a utility that builds a text file with separators. The only data that is logged is
what is selected from the list in the contents area. The data set can be uploaded at any time to a
central archive, thus providing a means for security officers to validate a card by comparing it
with tamper-proof real data.
- If the “Create new log file each day” box is unchecked, the data is saved to a log file
of your choice (Filename).
- If the box is checked, the data is saved to log file with the day’s date; e.g.,
ZXPLog_2013_4_15.
- In addition to the Filename, you may wish to enter a special field Separator Character.
The default field Separator Character is “|”.
• Log File Contents - The Log File Contents group selects the data to be logged in the file
you specified above. The data will be logged in the order displayed on the screen, each
field being separated by the character specified in the Logfile Definition, Separator.
- Time: Logs the time a which the card was sent to the printer in the HH:MM:SS
format. The 24-hour clock is used, so 13:00:00 = 1:00 pm, and 05:00:00 = 5:00 am.
- Date: Logs the date the card was sent to the printer in the MM/DD/YYYY format.
- Printer serial number: Logs the serial number of the printer that printed the card.
- Static text: Adds the text in the text box (16 characters maximum) to the record.
- IP address: Logs the IP address of the PC that sent the card to the printer.
- Magnetic Track 1, 2, 3 Data: Logs the data sent to the printer to be encoded on
the card’s magnetic stripe.
- EIN data from Mag Track 2: Logs the EIN (Embedded Inventory Number)
pre-encoded on Track 2.
- Spooler job number: Logs the number which the card print job was assigned in the
Windows print spooler.
- User name: Logs the name of the person who is logged onto the computer sending
the print job.
- ZML Job ID: Logs the UUID; or, in a Windows environment, the GUID.
The Save Job Log Settings button saves the Job Log settings.
The Save Printer Log Files button creates the following XML Log Files:
- GetLogCleanHistory.xml
- GetLogErrors.xml
- GetLogEventHistory.xml
- GetLogServiceHistory.xml
Save/Restore
Note • Access to this feature is controlled via Advanced Security > Security Roles.
When you set up a printer, you can save the printer and driver configuration settings; then, if
you need to you restore the printer, you can use the saved configuration settings to ensure
configuration consistency.
• The Save buttons save the Driver Settings and/or Printer Settings in an XML file format.
• The Restore buttons restore the Driver Settings and/or Printer Settings saved in the XML
file format above.
1. Click the Restore button, and observe the list of files in the browser window.
2. Select the desired file, and click the Open button.
3. The configuration settings will be restored and displayed.
Note • Access to this feature is controlled via Advanced Security > Security Roles.
The Firmware and Lookup Tables screen allows you to install firmware. This screen also
allows you to save, restore, and install Lookup Tables (LUT).
Caution • Do not turn power OFF while the printer is downloading and/or updating the
new firmware.
- Select Firmware to Download: Use this option to install the firmware downloaded
from the Zebra web site at http://zebra.com under Drivers & Downloads.
• Lookup Tables
A Look-Up Table (LUT) is used to transform a range of input colors into a range of output
colors. Use this toolbox option to save and install LUTs, either Default or Custom.
Wireless Settings
Note • Access to this feature is controlled via Advanced Security > Security Roles.
The Wireless Settings screen allows you to connect a printer to a wireless network, or change
the printer or network settings after you have installed the printer.
For details on the functionality of this screen, refer to the Wireless Reference Manual,
P/N P1035089-001.
There are two approaches that can be used to configure the printer's wireless settings:
• If all the necessary information is known (SSID, BSSID, Channel, Security, Encryption
and Key), enter these parameters directly into the Wireless Configuration.
• The alternate approach is to request that the printer scan for wireless access points and
select one. This automatically fills in most of the Wireless Configuration parameters.
Printer Settings
The Printer Settings screen allows you to change the Operator Control Panel (OCP) settings,
set the network configuration parameters, make print performance settings, adjust the print
offset, and change the printhead serial number and resistance.
• OCP: This section allows you to change the Language displayed in the Operator Control
Panel (English, French, Spanish, German, Portuguese, or Italian) and adjust the LCD
Contrast level selected (the level ranges from 20 to 50).
• Wired Network Configuration: This section allows you to change the various network
configuration parameters (DHCP, SNMP, IP address, Gateway, Subnet mask, and
MAC address).
• Print Performance Setting: Performance options from the dropdown menu include:
- No error recovery (None): The printer provides high throughput with a hands-off
error recovery policy. This allows the host to have full control over how jobs are
retried, if at all. In this mode, there can be more than one job in the system at any
time. If there is any job in the system (i.e., printer or laminator) and an error occurs,
the job will not be automatically retried by the system after the error is cleared. In
addition, jobs already in the printer that were sent after the job that had the error are
aborted. Jobs ahead of the one with the error are not affected and are allowed to
proceed to completion if possible. This mode would be used in applications requiring,
for example, uniquely-serialized cards and having no automated means of validating
the mating of a job to a card.
- Standard error recovery (Medium): The printer provides high throughput with a
reasonable-effort error recovery policy. In this mode, there can be more than one job
in the system at any time. If a job suffers an error it will be automatically retried after
the error is cleared. Card jams, for example, are handled this way – after the printer is
opened, the jammed card removed, and the printer closed and re-initialized, a fresh
card is fed and the job reprocesses without host intervention. Jobs ahead of the job
that had the error are not affected and are allowed to proceed to completion if
possible. Jobs behind the one with the error are paused until the error is cleared, and
then they also proceed to completion.
- Full error recovery (High): The printer provides reduced throughput so that it can
recover any job automatically. In this mode, only one job is allowed into the system at
a time; and if a job errors anywhere in the system, the job will automatically be retried
by the system after the error is cleared.
If you have a single card type and you want to change the roller temperatures, you
would use custom card type; see Card Setup Tab on page 79.
If the printer seems to be running too cold or too hot for every card type, you would
use this adjustment to raise or lower the heated roller temperature for all cards. While
you will not see a change in card parameters for a given card type when using the
Transfer Temperature Offsets, you will see the change in the OCP Info screen that
shows the temperature set-points and current temperatures.
• Print Position:
Film print X offset (dots): This is the number of dots (300 dpi / ~3 mils/dot) to shift
the image along the long axis to align it on the card; see figure below. This parameter
can be used to center the image on the card, or to align it with an edge. The adjustment
range is: Minimum -50, Maximum 50.
–X
Leading Edge
Leading Edge X offset
–Y
Y offset
+Y +X
–X +X +Y –Y
X offset Y offset
Film print Y offset (mils): This is the number of mils to shift the image along
the short axis to align it on the card; see figure above. This parameter can be used
to center the image on the card, or to align it with an edge. The adjustment range is:
Minimum -100, Maximum 100.
• Print Head: Access to this feature is controlled via Advanced Security > Security Roles.
- Serial Number: When you replace the printhead, change this field to match the serial
number of the replacement printhead.
- Resistance (Minimum: 3150 ohms, Maximum: 3850 ohms): When you replace the
printhead, change this value to match the resistance of the replacement printhead.
Note that the values must be the same for the algorithms to work properly. This value
is located on a sticker on the printhead; e.g., R = 3380. The printhead resistance is also
written on the inspection report shipped with each printer.
The Save Settings button saves any changes you have made to this screen.
The Advanced Setting button provides access to service-related tests and adjustments. Use is
password protected and limited to Zebra-authorized service personnel.
Cleaning
Clean Printer
The Clean Printer screen gives you the option to clean the printer via the Toolbox; refer to
Section 6, for cleaning via the OCP.
When you click the Clean button, instructions will appear in the following sequence:
When you Click the Clean button, instructions will appear in the following sequence:
1. Insert a Y Roller Cleaning Card in the front feed slot, and click the Clean button.
2. Wait until the cleaning process completes. The card will eject through the front
feed slot.
3. Flip the cleaning card. Insert the card through front feed slot, and click the
Clean button.
4. Wait until the cleaning process completes. The card will eject through the front
feed slot.
5. Observe the message, Front card path cleaning has been completed successfully.
6. Click the Close button to conclude the front card path cleaning process.
• Heater Rollers
When you Click the Clean button, instructions will appear in the following sequence:
1. Open the printer cover, remove the transfer film, and close the cover. Then, click the
Next button.
2. Wait until the transfer temperature falls below 70o C.
3. Remove the backing from the Hot Roller Cleaning Card. Insert the card in the front
feed slot, and click the Clean button.
4. Wait until the cleaning process is completed. The card will be ejected through the
front feed slot.
5. Flip the cleaning card. Insert card in the front feed slot, and click the Clean button.
6. Wait until cleaning process is completed. The card will be ejected through the front
feed slot.
7. Remove the cleaning card. Open the printer cover, and install the transfer film. Close
the printer cover, and click the Close button to complete the cleaning cycle.
Clean Laminator
The Clean Laminator screen gives you the option to clean the laminator via the Toolbox; refer
to Section 6, for cleaning via the OCP.
When you click the Clean button, instructions will appear in the following sequence:
• Laminator Rollers (see Cleaning: Laminator Media Feed Rollers on page 136).
1. Open the laminator cover, remove both laminates, prepare an alcohol swab, and click
the Next button.
2. Click the Top button, and clean the top feed roller (with the alcohol swab) until it
stops turning.
3. Click the Bottom button, and clean the bottom feed roller (with the alcohol swab)
until it stops turning.
4. When completed, install both laminates; and click the Close button to conclude the
laminator rollers cleaning process.
3. Set the back side: same as Step Step 2, except click the Set As Back button.
4. When satisfied with your selection, click the Print Sample Card button to print the
sample card.
The Printing Preferences button takes you to the Printer Preferences, Card Setup Tab.
The Print Configuration Test Card button provides printer configuration data on a card.
The Reprint Last Card button sends a command to the printer to print the last card.
Technology
Magnetic Encoding
Note • Access to this feature is controlled via Advanced Security > Security Roles.
The Magnetic Encoding screen allows the user to test various magnetic encoding options. For
more information on magnetic encoding, refer to Appendix E.
• Settings
Before using this screen, set the following magnetic encoding properties:
1. Select the card type; see Card Setup Tab on page 79.
2. Select the magnetic encoding type; see Encoding Tab on page 95. Encoding types
supported are ISO, AAMVA, CUSTOM, BINARY, and JIS-II.
The screen above will reflect the choices made in Step 1 and Step 2.
• Encode/Read Data
Track selection:
- Read: Click the checkboxes to select Track 1, Track 2, and/or Track 3; select the
desired ISO format (ISO1, ISO2, or ISO3) for each track from the associated ISO
dropdown menus; click the Read button, and validate the data read.
- Encode: Click the checkboxes to select Track 1, Track 2, and/or Track 3; select the
desired ISO format (ISO1, ISO2, or ISO3) for each track from the associated ISO
dropdown menus; enter the data to be written; and click the Encode button.
- Get EIN: Click on the Get EIN button to read the EIN encoded on the magnetic
stripe. The EIN is read and displayed.
The Printing Preferences button takes you to Printing Preferences used to set selected
configuration parameters; see Printing Preferences on page 78.
The Restore Defaults button restores the magnetic encoding default values.
Smart Card
The Smart Card screen allows the user to test various smart card encoding options. For more
information on smart card encoding, refer to Appendix F.
• Card Readers:
• Card Types:
• Writing Data: Set the address, set the length, enter data in Input field, and click
the Write button.
• Reading Data: After writing data (above), click the Read button. “Read
successful” and the value read from the smart card will be displayed in the
Messages section.
• Click the Set PIN button to set the security code for the card.
• Click the Write Raw Data button to write “raw data” to a card.
The Get ATR button returns the ATR (Answer To Reset) result from the card reader.
This is useful to identifying the type of smart card inserted into the printer.
Advanced Security
Configure Security
Important • To manage this section, you are required to be the administrator of the local
computer or have administrative privileges.
• Toolbox Password
Enabling driver password protection prevents unauthorized persons from changing the
printer configuration settings. Access to various printer screens can be selectively disabled
based on the Windows User Login.
1. Enter the new password on the New password field. The password is case
sensitive, eight characters minimum.
- The Erase job data following successful card printing option erases the print job after
successful card printing.
- The Retain job data after card printing option allows the print job to remain in
memory for multiple prints via the OCP.
• Error Messages
Select the checkbox to suppress error message display from the driver.
• Passkey
The Enable Passkey button provides access to advanced security settings; i.e., Host
Authentication, Data Encryption, and Printer Lock Key.
Security Roles
Important • To manage this section, you are required to be the administrator of the local
computer or have administrative privileges.
Important • If you have Administrator Privileges, and the ZXP Toolbox Security Roles
tab is not visible, you will need to access the ZXP Toolbox as follows:
Select Start > All Programs > Zebra ZXP Series 8 Card Printer. Right click on ZXP Toolbox;
and from the pop-up menu, select Run as administrator.
Use this section used to establish security roles; i.e., grant and restrict access to various ZXP
Series Toolbox screens. The list of users in the drop-down menu (e.g., Guest, HelpAssistant,
Local User, localfix, etc.) is derived from the list of users o the system.
2. Use the arrow buttons (>, >>, <, and <<) to make specific ZXP Toolbox Features
available to or restrict specific features from the selected user.
3. When satisfied with the selection, click the Save button.
At the next login, the user will only see or have access to the features previously granted.
Print Viewer
When you print a PRN file, you print directly to the printer, bypassing computer applications
and associated printer drivers. This utility can be used to ensure that your printer is working
properly by isolating it from driver-related and communication-related issues.
Successfully printing the PRN file indicates that the printer and data communications to the
printer are set up and configured properly.
NEVER loosen, tighten, adjust, or bend, etc., a part or cable inside the printer.
NEVER use a high-pressure air compressor to remove particles from the printer.
Printer usage (total number of cards printed and total number of cards laminated) can be found
on the printer’s Properties, Device Information tab. To access the Device Information tab,
select Start > Devices and Printers. Then right-click on the Zebra ZXP Series 8 Card Printer
listing, and select Properties > Device Information.
When to Clean
• X-Roller and Y-Roller cleaning should occur every 5,000 cards.
• Heated Roller cleaning should occur every 20,000 cards. Note that a Heated Roller
Cleaning Card is not supplied with the printer; order Zebra Cleaning Card Kit
P/N 105999-801.
a. Press the MENU button on the Operator Control Panel (OCP). The OCP will
display the Main Menu.
b. Scroll through the Main Menu, and select Advanced Settings. The OCP will
display the Advanced Settings Menu.
c. Scroll through the Advanced Settings Menu, and select Clean Printer. The OCP
will display the Clean Printer Menu.
a. Select Clean Side Card Path to run the X-Roller Cleaning Routine.
d. When complete, the OCP will return to the Clean Printer Menu.
a. Select Clean Front Card Path to run the Y-Roller Cleaning Routine.
d. When complete, the OCP will return to the Clean Printer Menu.
NOTE • To avoid a long wait while the Heated Rollers cool to 70oC, perform cleaning
before the rollers heat; i.e., when first turned on and the rollers are still cold.
a. Select Clean Transfer Path to run the Heated Roller Cleaning Routine.
d. When complete, the OCP will return to the Clean Printer Menu.
e. Then use the Hot Roller Cleaning Card to clean the Platen; see Page 134.
Exit the Printer Menus by selecting RETURN at each menu level (Clean Printer Menu,
Advanced Settings Menu, and Main Menu).
Step 3. Manually run the Hot Roller Cleaning Card over the Platen.
Platen
NOTE • To avoid a long wait while the Card Transport Rollers cool to 60oC, perform
cleaning before the rollers heat; i.e., when first turned on and the rollers are still cold.
Step 1. Press the MENU button on the Operator Control Panel (OCP). The OCP will
display the Main Menu.
Step 2. Scroll through the Main Menu, and select Advanced Settings. The OCP will
display the Advanced Settings Menu.
Step 3. Scroll through the Advanced Settings Menu, and select Clean Printer. The OCP
will display the Clean Printer Menu.
Cleaning: Laminator
The default cleaning interval is once every 5000 cards.
Step 1. Select Clean Lam Card Path to run the Laminator Cleaning Routine.
Step 2. Use the Laminator Cleaning Card in the Laminator Cleaning Kit.
Step 4. When complete, the OCP will return to the Clean Printer Menu.
Step 1. Select Clean Lam Med Rollers to run the Laminator Media Roller Cleaning Routine.
Step 5. Use the Cleaning Swab in the Laminator Cleaning Kit. Bend the swab to release the
cleaning fluid.
Step 7. Clean the top media roller (circled below) by moving swab tip side-to-side as it turns
five full revolutions. Only use moderate force.
b. Use a second Cleaning Swab in the Laminator Cleaning Kit. Bend the swab to
release the cleaning fluid.
c. Press Bottom.
d. Clean the bottom media roller by moving swab tip side-to-side as it turns five
full revolutions. Only use moderate force.
Step 1. Select Clean Lam Oven to run the Laminator Oven Cleaning Routine.
Step 2. Observe the OCP, and wait until the laminator temperature goes below 60o.
Step 4. Remove the four thumb screws (circled below) holding the Heater Assembly
in place.
Step 5. Slide the Heater Assembly out of the Laminator (arrow above).
Step 6. Use the Laminator Hot Roller Cleaning Card (with adhesive) in the Laminator
Cleaning Kit.
Step 8. Insert the card into the slot (arrow below), adhesive side down.
Step 9. Pull the card all the way through the Heater Assembly thereby cleaning the
heater rollers.
Step 11. Turn the card over, adhesive side up; and repeat Step 8, Step 9, and Step 10.
Caution • Never use a sharp object or any abrasive to scrape deposits from the
Printhead. Permanent damage to the Printhead will result.
Caution • Do not touch the Printhead if the printer has been in service in the last
10 minutes. It could be very hot and cause a burn.
Step 4. Clean Printhead by moving Cleaning Swab tip side-to-side across the Printhead
elements. Only use moderate force. To re-order Cleaning Swabs, see the Media List
on the User Documentation and Drivers CD supplied with this printer.
Installation of the Card Cleaning Cartridge is described in Section 2 and is not repeated in
detail here.
Note • Before replacing the Card Cleaning Cartridge or its adhesive roller, clean the Printer
using the Cleaning Cards as described earlier in this chapter.
Cleaning Roller
The Card Cleaning Roller cleans the cards entering and exiting the Transfer Station. To ensure
print quality, the card cleaning roller requires periodic replacement. A new card cleaning roller
is included with each print ribbon or may be purchased separately. (To reorder, refer to the
Media List on the User Documentation and Drivers CD supplied with this printer.)
Installation of the Card Cleaning Roller is described in Section 2 and is not repeated in
detail here
The table on the next page offers causes and solutions to symptoms related to improper
operation. Check the table when experiencing any loss of operation or print quality.
Use the following figure of a Printer with a Laminator in conjunction with the table to help
locate the possible cause and effect a solution.
Printhead
Heater
Card Cleaning
Cartridge
Output Hopper
Operator Control
Panel (OCP)
Single Card
Feed Slot
5 FW UPGRADE ERROR Firmware upgrade incompatibility. Verify the version, and retry installing the
firmware.
6 DIAGNOSTIC ERROR Error encountered in Diagnostic Mode. Power cycle the printer, and retry.
7 FW UPGRADE ERROR Firmware upgrade failed. Verify the version, and retry installing the
firmware.
8 CRITICAL ERROR Major malfunction encountered. Contact Zebra Technical Support.
SHUTTING DOWN
3001 PRINTER OFFLINE Status toggled (offline/online) via the OCP Change status to online via the OCP
Advanced Settings Menu. Advanced Settings Menu.
4001 OUT OF CARDS • The Feeder Cartridge is empty. a. Load cards in the Feeder Cartridge.
• Card is stuck in Feeder Cartridge. b. Re-seat the Feeder Cartridge.
4002 INVALID CARD TYPE Encoding error. a. Ensure that you are using the correct
card type.
b. In the Encoding tab of the driver
Printing Preferences, check that the
settings are correct for the cards you
are using.
c. Ensure that the data conforms to
ISO Specifications.
d. Retry writing and reading.
4003 CARD JAM Card is jammed in the Printer Clear the card path.
4010 OUT OF FILM The transfer film has run out. Load new roll of transfer film.
4011 INVALID FILM Transfer film does not match the printer. a. Verify the part number of the transfer
film is correct on OCP.
b. Power cycle the printer.
4012 FILM JAM The transfer film is jammed. a. Check the transfer film.
b. Reinstall the transfer film.
c. Repair the break in the transfer film
and reinstall.
4013 FILM MOTION ERROR Transfer film not correctly responding to a. Check the transfer film.
motion commands. b. Reinstall the transfer film.
c. Power cycle the printer.
4014 CARD FEED ERROR Card is jammed in Feeder Cartridge. a. Clear card jam in Feeder Cartridge,
and re-seat Feeder Cartridge.
b. Ensure that cards are not stuck
together and that they are the correct
thickness (10 to 50 mil).
4015 CARD NOT INSERTED Card was not fed into the Single Card Retry and feed card into the Single Card
Feed Slot within 30-second period. Feed Slot, or cancel the operation.
4016 OUT OF CARDS • The Feeder Cartridge is empty. a. Load cards in the Feeder Cartridge.
• Card is stuck in Feeder Cartridge. b. Re-seat the Feeder Cartridge.
4017 INVALID FILM Transfer film does not match the printer. a. Verify the part number of the transfer
film is correct on OCP.
b. Power cycle the printer.
5001 OUT OF RIBBON Print ribbon has run out. Load a new roll of print ribbon.
5006 RIBBON BEMF ERROR Problem with the Back EMF (BEMF) of the Contact Zebra Technical Support.
ribbon motors.
5007 RIB COLOR DETECT ERR Print ribbon is not installed correctly. Reinstall the print ribbon.
5008 INVALID RIBBON Print ribbon does not match the printer. a. Verify that the part number of the
print ribbon is correct on OCP.
b. Power cycle the printer, and retry.
6001 - 6008 GENERAL MEMORY ERROR There is a problem when accessing Power cycle the printer, and retry.
general memory.
6009 FLASH ERASE ERROR There is a problem when accessing Power cycle the printer, and retry.
flash memory.
6010 FLASH ERASE VERIF ERR There is a problem when accessing Power cycle the printer, and retry.
flash memory.
6011 FLASH PROGRAM ERROR There is a problem when accessing Power cycle the printer, and retry.
flash memory.
6012 FLASH PROG VERIFY ERR There is a problem when accessing Power cycle the printer, and retry.
flash memory.
6013 INVALID FW SRECORD There is a problem when accessing Power cycle the printer, and retry.
flash memory.
6015 - 6025 GENERAL MEMORY ERROR There is a problem when accessing Power cycle the printer, and retry.
general memory.
7001 CARD FEED ERROR Card is jammed in Feeder Cartridge. a. Clear the card jam in the Feeder
Cartridge, and re-seat the Feeder
Cartridge.
b. Ensure that cards are not stuck
together and that they are the correct
thickness (10 to 50 mil).
7002 CARD CLEAN ERROR Faulty Card Cleaning Roller (if an error Replace the Card Cleaning Roller or
occurs during single card feed) or Card Card Cleaning Cartridge (rollers), as
Cleaning Cartridge (if cards fed from appropriate.
Feeder Cartridge).
7003 PRINTHEAD CABLE ERROR Printhead cable loose or disconnected. Check printhead cable connection,
reconnect if loose or disconnected.
7004 CARD EJECT ERROR Card from previous job is stuck in the exit Remove the card from the exit area.
area.
7005 PRINTHEAD TOO HOT Printhead temperature out of proper range Contact Zebra Technical Support.
(HOT).
7006 PRINTHEAD TOO COLD Printhead temperature out of proper range Contact Zebra Technical Support.
(COLD).
7008 COVER OPEN This warning will be displayed if the cover This warning will be cleared when the
protecting the Printer Module is opened. printer cover is closed.
7010 PRINTHEAD MOTION ERR Printhead did not move to proper position Power cycle the printer, and retry.
during initialization.
7017 REJECT ERROR A problem during the reject process. Contact Zebra Technical Support.
7018 SMARTCARD ERROR • Encoding error. a. Ensure that you are using the correct
• Faulty card. card type.
b. Check that the cards are loaded in
the correct orientation.
c. Ensure that the data conforms to ISO
Specifications.
d. Retry writing and reading.
7019 SCRIPT CONTENT ERROR Internal logic error. Power cycle the printer, and retry.
7020 SCRIPT SEND ERROR Internal logic error. Power cycle the printer, and retry.
7034 REJECT BIN FULL The Reject Bin is full. Remove the cards from the bin, and
REMOVE CARDS reset the reject bin card count to 0 via
the OCP (Main Menu > Advanced
Settings > Clear Reject Bin).
7036 - 7039 PRINT CARD JAM Card is jammed in Printer Module. Clear the card path.
9001 MAG READ ERROR • Encoding error. a. Ensure that you are using the correct
• Defective magnetic stripe. card type.
b. Check that the cards are loaded with
the magnetic stripe in the correct
orientation.
c. Ensure that the cards are set-up
correctly in the printer driver
(coercivity setting).
d. Ensure that the data conforms to
ISO Specifications.
e. Retry reading.
9002 MAG WRITE ERROR • Encoding error. a. Ensure that you are using the correct
• Defective magnetic stripe. card type.
b. Check that the cards are loaded with
the magnetic stripe in the correct
orientation.
c. Ensure that the cards are set-up
correctly in the printer driver
(coercivity setting).
d. Ensure that the data conforms to
ISO Specifications.
e. Retry writing.
17028 BOTTOM LAMINATE OUT The bottom laminate has run out. Load new roll of laminate.
17029 INVALID TOP LAMINATE Laminate does not match the type allowed a. Verify that the top and bottom
in the laminator or top and/or bottom has laminate cassettes are installed in the
been swapped. correct locations.
b. Verify the part number of the laminate
is correct on OCP.
c. Power cycle the printer, and retry.
17030 INVALID BOTTOM Laminate does not match the type allowed a. Verify that the top and bottom
LAMINATE in the laminator or top and/or bottom has laminate cassettes are installed in the
been swapped. correct locations.
b. Verify the part number of the laminate
is correct on OCP.
c. Power cycle the printer, and retry.
17031 BOTTOM LAMINATE • Improperly prepared registered Remove and recut laminate in the center
REGISTRATION ERROR laminate. of the index notch, re-install, and retry.
• Media misfeed.
• Patch length improperly set.
• Unexpected end of laminate roll
detected.
17038 LAMINATOR COVER OPEN This warning will be displayed if the cover This warning will be cleared when the
protecting the laminator is opened. laminator cover is closed.
17040 LAMINATOR INITIALIZING This warning will be displayed after the No action needed
laminator door is closed and laminate
spools are re-read/detected.
17041 LAMINATOR FIRMWARE LCB (Laminator Controller Board) Install the firmware.
MISSING Firmware is missing.
17042 LAMINATOR MAB Laminator MAB (Media Authentication Install the firmware.
FIRMWARE MISSING Board) Firmware is missing.
18001 ETHERNET COMM ERROR Ethernet communication problem. a. Disconnect and reconnect the
network cable.
b. Power cycle the printer, and retry.
19001 WIFI COMM ERROR Wireless Ethernet communication a. Power cycle the printer.
problem. b. Re-run the set-up wizard to
re-establish the wireless settings.
c. Contact Zebra Technical Support.
19002 WIFI ACCESS POINT Access point, specified by printer wireless Verify access point, specified by the
MISSING settings, not found during initial printer printer wireless settings, is properly
scan after power up. connected to the network and turned on.
Encode Only
No Image
GRID ON GRAY Solid black on top, gray grid Colored ribbon wrinkles in the black area, or clear/white
underneath transfer film wrinkles in the gray area
CYAN STRIPES Horizontal stripes next to Non-uniformity or horizontal banding within cyan box on
lighter vertical stripe right of card
2 PIXEL GRID 2 pixel wide grid lines on Mis-registration between color planes
white
DARK CYAN Maximum cyan only density Motion artifacts, transfer artifacts, scratches, dirt
image
MAX GRAY Maximum CMY (black) Wrinkles, snapping noise during printing, ribbon /
density image transfer-film tears or breaks, flash, card positioning
OFFSET DOTS Individual C, M, & Y dots Motion artifacts on specific color planes,
spaced at regular intervals mis-registration
MIN MAGENTA Flat uniform low-density Motion artifacts, banding, platen defects, density level,
magenta uniformity, bead position
MID MAGENTA Flat uniform mid-density Motion artifacts, banding, platen defects, density level,
magenta uniformity
MID CYAN Flat uniform mid-density cyan Motion artifacts, banding, platen defects, density level,
uniformity
MID YELLOW Flat uniform mid-density Motion artifacts, banding, platen defects, density level,
yellow uniformity
MOTION & Uniform cyan with registration Banding, mis-registrations, motion artifacts
REGISTRATION marks on sides
GRADIENT BOXES 3 sets of light-to-dark Used to create color calibration look-up table
grayscale ramps
DENSITY SETUP Used to measure mid and Density level of mid-gray and black
max densities
GRID ON GRAY 2 Less stressful version of the Colored ribbon wrinkles in the black area, or clear/white
grid-on-gray target transfer film wrinkles in the gray area
Ethernet Issues
If both LEDs are off, the printer has not detected the presence of a network cable. To solve
the problem:
Ethernet
Connector
Link/Activity Speed
LED LED
• Verify that the network cable is appropriate and has an RJ-45 connector.
• Remove the network cable from the printer. Plug the network cable back in until you hear
a positive click. Check the other end of the cable in the same manner. If the printer still
does not detect a cable, then continue.
• Connect the printer to a known good network. If the printer is still unable to detect the
network cable, contact Technical Support for assistance.
Standard Features
• Thermal transfer and dye diffusion to transfer film
• Full color or monochrome reverse transfer printing
• Single-sided and dual-sided printing
• Maximum print speed (batch mode; i.e., the same image repeatedly)
• Single-sided (Front Only)
YMC 190 cph
YMCK 160 cph
• Dual-sided (Front and Back)
YMCK (YMC Front, K Back) 170 cph
YMCKK (YMCK Front, K Back) 150 cph
• Photo quality image
• Over-the-edge printing on standard CR80 media
• Microsoft Windows Certified drivers
• Single-card feed capability
• 150 card capacity feeder (30 mil)
• 15 card reject hopper (30 mil)
• 100 card output hopper (30 mil)
• i Series™ intelligent media technology
• Auto calibration of media
• 21-character soft menu LCD text operator display
• 304 dpi (12.0 dots/mm) print resolution
• 64MB memory standard
• 2-year unlimited warranty on printer, lifetime limited warranty on printhead with
Genuine Zebra Supplies
Specifications
Encoding Options
• Smart card contact encoder – ISO 7816, PC/SC Compliant
• Magnetic stripe encoder – ISO 7811 and JIS-II (new and re-encoded; tracks 1, 2, and 3;
high and low coercivity; stripe down; 30 - 40 mil card thickness)
• Contact smart card encoder – EMV level 1 certified
• ISO 14443 MIFARE (13.56 MHz) and ISO 7816 contact encoder combo
• FeliCa contactless smart card RFID encoder
Communications Interfaces
• USB V2.0 / 1.1 protocol
• USB supports plug-n-play printer identification
• USB and internal 10/100 Ethernet (Standard)
Software
Microsoft Windows Certified Printer Drivers Supported
• Windows XP*, Windows Vista*, Windows 7*, Windows Server 2003*
*32-bit and 64-bit certified
Driver Features
• Graphical card orientation setting to visualize card printing setup and configuration
• Card type setting eliminates unnecessary setup and configuration settings
• Complete graphical control over area and element selection of black extraction parameters
insures true black and color printing exactly where you want it on the card
• Auto sensing of print ribbon type
ZXP Toolbox
• Printer configuration tools and utilities for complete control over all printer functions
and features
• Optional password protection setting to prevent accidental or unauthorized printer
configuration changes
• User role-based features enables true security printer operations
• Complete technology card management enables setup and testing of all printer and
encoder features and functionality
• Printer test cards and diagnostics utilities ensure error free printing and fast
troubleshooting capabilities
Card Compatibility
• Card Thickness: 30 – 40 mil
• Card Size: ISO 7810 format, Type ID-1, CR-80
• Card Material: ABS; PVC, Composite; TESLIN, Composite; PET; PETG;
Polycarbonate; PVC
Agency Approvals
Zebra ZXP Series 8 Card Printer complies with following applicable directives and standards
for the ITE: Residential, Commercial & Light Industry environments
• For US/Canada/Mexico/Australia&NZ
• FCC Class A, cfr47, Part 15 Subpart B
• Part15 Subpart C
• Canadian STD RSS-210
• NOM-ETL (Mexico)
• IEC 60950-1:2005/A1:2009
EN 60950-1:2006/A11:2009/A12:2011/A1:2010/AC:2011
UL 60950-1:2007 R12.11
CAN/CSA-C22.2 N0.60950-1-07/A1:2011
• EN60950: EN60950-1 Safety Standard (TUV & NRTL)
• C-Tick (Australia)
• For Europe:
• Applicable Directives and Supporting Standards:
• WLAN Enabled
• RFID Enabled
Electrical
• Single-phase AC power
• Auto-switching Power Supply
• 90V~264V AC RMS and 47-63 HZ (50-60 Hz nominal)
• Power Consumption, Printer only:
Idle 100 W
Printing 150 W
Initializing / Warm-up 300 W
Sleep 20 W
Note • Osprey printer setup temperature for composite card top @ 175C & bottom @ 180C,
then laminator setup for both sides lamination @ 140C. Power with 120VAC 60HZ.
Idle 160 W
Printing 340 W
Initializing / Warm-up 570 W
Sleep 20 W
Physical
• Printer only
Height (with card hoppers) 13.2" (334 mm)
Width (with card hoppers) 18.75" (476 mm)
Depth 20.4" (519 mm)
Weight (printer only) 27.5 lbs (12.5 kg)
Environmental
• Operating Temperature 59º to 95ºF (15º to 35ºC)
• Storage Temperature 23º to 131ºF (-5º to 55ºC)
• Operating Humidity 20% to 80% non-condensing
• Storage Humidity 10% to 90% non-condensing
• Shipping Temperature -40º to 140ºF (-40º to 60ºC)
• Shipping Humidity 10 to 90% non-condensing
Declarations of Conformity
ZEBRA TECHNOLOGIES CORPORATION
Declares that the following Information Technology Equipment
For a formal certificate, please contact the Compliance Office at Zebra’s Camarillo facility.
EUROPE: Norway Only: This product is also designed for IT power system with phase to phase
voltage 230V. Earth grounding is via the polarized, 3-wire power cord.
FCC Regulations
The Zebra ZXP Series 8 Card Printer has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and operated in accordance with the Zebra ZXP Series 8 Card
Printer User’s Manual, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not
expressly approved by Zebra may cause harmful interference and void the FCC authorization
to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and |
(2) this device must accept any interference, including interference that may cause
undesired operation of the device.
Japanese Notification
Chinese Notification
Proprietary Statements
FCC Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
Modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment under FCC
rules.
WARNING: Exposure to Radio Frequency radiation. To conform to FCC RF exposure requirements this device shall be used in
accordance with the operating conditions and instructions listed in this manual.
NOTE: This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used with the unit to insure
compliance. Changes or modifications to this unit not expressly approved by Zebra Technologies Corporation could void the
user's authority to operate this equipment.
" According to "Administrative Regulations on Low Power Radio Waves Radiated Devices" Without permission granted by the
DGT, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original
characteristic as well as performance to a approved low power radio-frequency devices. The low power radio-frequency devices
shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until
no interference is achieved. The said legal communications means radio communications is operated in compliance with the
Telecommunications Act.
The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave
radiated devices."
ߎߩᯏེߪޔή✢ᵄᢙࠛࡀ࡞ࠡࠍ↢ᚑ߅ࠃ߮↪ߒࠍࠄࠇߘޔߔࠆน⢻ᕈ߇ࠅ߹ߔߦ࡞ࠕࡘ࠾ࡑ࡙ࠩޔߡߞ߇ߚߒޕᓥߞߡ⸳⟎߅
ࠃ߮↪ߒߥ߆ߞߚ႐วޔή✢ㅢାࠆߪࡍࠬࡔࠞߥߤߩක≮ᯏჾߦኂߥᐓᷤࠍᒁ߈ߎߔߎߣ߇ࠅ߹ߔޕ
Other than conditions specified elsewhere in this manual, only one of the radio options can be installed in the printer at one time
and the antenna used for these transmitters must not be co-located or must not operate in conjunction with any other antenna.
AT BE CY CZ DK
EE FI FR DE GR
HU IE IT LV LT
LU MT NL PL PT
SK SI ES SE GB
Note: -Member states in the EU with restrictive use for this device are crossed out! This device is also authorized for use in all
EFTA member states (CH, IS, LI, NO)
The use of this frequency band in France is subject to restrictions. You may only use channels 10 and 11 (2457 and 2462 MHz)
on French territory, except in those French departments as listed in the table below where channels 1-13 (2412-2472 MHz) may
be used. For more information, see:
http://www.anfr.fr/ and/or http://www.art-telecom.fr.
Introduction
The Part Number of a particular printer is shown on a label affixed to the bottom of the printer;
that Part Number identifies the specific configuration for that printer.
The chart on the following page shows the configurations that are available.
Part Numbers
Z 8 _ Base Unit
_ _ 1 - _ _ _ _ _ _ _ _ _ _ _ _ Single-sided printing
_ _ 2 - _ _ _ _ _ _ _ _ _ _ _ _ Dual-sided printing
_ _ 3 - _ _ _ _ _ _ _ _ _ _ _ _ Dual-sided printing with single-sided lamination
_ _ 4 - _ _ _ _ _ _ _ _ _ _ _ _ Dual-sided printing with dual-sided lamination
Mag Encoders
_ _ _ - _ 0 _ _ _ _ _ _ _ _ _ _ None
_ _ _ - _ M _ _ _ _ _ _ _ _ _ _ ISO HiCo/LoCo Mag S/W Selectable
_ _ _ - _ J _ _ _ _ _ _ _ _ _ _ JIS II Compliant Mag
Security Options
_ _ _ - _ _ 0 _ _ _ _ _ _ _ _ _ None
_ _ _ - _ _ A _ _ _ _ _ _ _ _ _ Enclosure Lock
Interface
_ _ _ - _ _ _ C _ _ _ _ 0 0 _ _ USB + 10/100 Ethernet
_ _ _ - _ _ _ W _ _ _ _ E M _ _ USB + 10/100 Ethernet + Wireless LAN -- EMEA
_ _ _ - _ _ _ W _ _ _ _ J P _ _ USB + 10/100 Ethernet + Wireless LAN -- Japan
_ _ _ - _ _ _ W _ _ _ _ U S _ _ USB + 10/100 Ethernet + Wireless LAN -- United States
Software/Kit
_ _ _ - _ _ _ _ 0 _ _ _ _ _ _ _ None
_ _ _ - _ _ _ _ D _ _ _ _ _ _ _ Media Starter Kit (includes: 1 YMCK ribbon kit,
1 roll of InTM, 200 PVC cards)
Miscellaneous
_ _ _ - _ _ _ _ _ 0 0 0 _ _ _ _ None
Country Code
_ _ _ - _ _ _ _ _ _ _ _ 0 0 _ _ None
_ _ _ - _ _ _ _ _ _ _ _ A P _ _ Asia/Pacific
_ _ _ - _ _ _ _ _ _ _ _ A U _ _ Australia
_ _ _ - _ _ _ _ _ _ _ _ B R _ _ Brazil
_ _ _ - _ _ _ _ _ _ _ _ C N _ _ China
_ _ _ - _ _ _ _ _ _ _ _ E M _ _ EMEA (Europe/Middle East/Africa)
_ _ _ - _ _ _ _ _ _ _ _ J P _ _ Japan
_ _ _ - _ _ _ _ _ _ _ _ P H _ _ Philippines
_ _ _ - _ _ _ _ _ _ _ _ T H _ _ Thailand
_ _ _ - _ _ _ _ _ _ _ _ T W _ _ Taiwan
_ _ _ - _ _ _ _ _ _ _ _ U S _ _ United States
Custom Code
_ _ _ - _ _ _ _ _ _ _ _ _ _ 0 0 Reserved for future options
B.1 Introduction
This document is to be used for setting the specifications for cards not listed in the Card type
in use dropdown menu; arrow below. Setting the specifications for a non-listed card type is a
three-step process that uses the Card Setup Tab.
If you need help setting the specifications for your card type, contact the Zebra Card
Testing Service at:
start
print
card
examine
card
no
Refer to Section B.4.3
no
stop
Note • To access the Card Setup Tab, select Start > Devices and Printers. Right click on the
Zebra ZXP Series 8 Card Printer listing; and select Printing Preferences > Card Setup.
Note • Before making any adjustments, print and examine a test card (Step 3:). The quality
of the test card will determine whether or not to continue the process.
After selecting Custom 1 or Custom 2, the Card Specifications window will appear. Make the
recommended transfer temperature and/or transfer speed adjustment (Section B.4), and
click the OK button.
The quality of the test card will determine whether or not to continue the process.
B.4 Adjustments
Topics addressed in this section include:
There are four basic parameters to control, and these parameters differ for single-sided printing
and dual-sided printing for each card type:
Speeds are in inches per second (ips), and temperatures are in degrees Celsius (C).
It is very helpful to think about the energy being put into the card as opposed to just
temperature. Speed parameters are the “big knobs” for adjusting energy, while temperature
parameters are the “fine tuning knobs.” Slowing down only 0.1 ips has almost twice the
energy-increasing effect as raising the temperature 5oC. In terms of energy:
With respect to speeds, going slower in can help guarantee good transfer, while going faster
out can prevent the already-transferred card from remaining hot long enough to soften,
weaken, warp, and possibly even jam. Usually, the most reliable and stable speed settings
range between 1.2 ips and 2.6 ips, with lower generally being better for most card types.
With respect to temperatures, a top temperature which is slightly higher than the
corresponding bottom temperature normally works well for dual-sided transfer. For single-
sided transfer, there will be significantly lower temperatures for the back side of the card to
avoid accidental transfer. In general, a lower temperature difference between the front and
back sides will induce fewer warming/cooling cycles in the printer.
To compensate for interdependency issues, try adjusting the parameters in the following order:
Step 1. Start by correcting any partial transfer issues by using the procedure outlined in
Section B.4.2.
Step 2. Then attempt to improve warpage by using the procedure outlined in Section B.4.3.
Start with acceptable settings from Step 1. While adjusting parameters, ensure that the
transfer quality remains acceptable. Do not continue reducing temperatures or
increasing speeds if the transfer quality becomes unacceptable.
The thermal conductivity of the card fundamentally influences retransfer performance. Card
characteristics affecting retransfer include:
• Whether the card has a magnetic stripe – more prone to warp, especially low-
coercivity (LoCo) cards identifiable by a brown stripe instead of the common high-
coercivity black stripe, and
Even cards sold as ‘typical’ PVC may not all be similar in terms of retransfer behavior, given
their exact binders, fillers, pigmentations, and other materials ratios. While many competitive
retransfer printers tend to disavow PVC because it can be difficult to use in their retransfer
printers, a prime ZXP Series 8 advantage is the ability to successfully retransfer to economical
PVC cards.
Light or missing transfer on Spotty transfer anywhere on Light transfer on entire card
the sides the card
Front of card
Partial transfer is usually caused by lack of energy being transferred to the card, i.e. the
temperatures are too low or the speeds are too fast.
a. From the Card Specifications window, make a note of the default front transfer
temperature settings; see Section B.3.
a. From the Card Specifications window, make a note of the default transfer input
speed settings.
a. From the Card Specifications window, make a note of the default transfer output
speed settings.
Back of card
Partial transfer is usually caused by lack of energy being transferred to the card, i.e. the
temperatures are too low or the speeds are too fast.
a. From the Card Specifications window, make a note of the default back transfer
temperature settings; see Section B.3.
a. From the Card Specifications window, make a note of the default transfer input
speed settings.
a. From the Card Specifications window, make a note of the default transfer output
speed settings.
B.4.3 Warpage
Edges curled down
Warpage is usually caused by too much energy being transferred to the card; i.e., the
temperatures are too hot or the speeds are too slow.
a. From the Card Specifications window, make a note of the default front transfer
temperature settings.
a. From the Card Specifications window, make a note of the default transfer output
speed settings.
Edges curled up
Warpage is usually caused by too much energy being transferred to the card, i.e. the
temperatures are too hot or the speeds are too slow.
a. From the Card Specifications window, make a note of the default back transfer
temperature settings.
a. From the Card Specifications window, make a note of the default transfer output
speed settings.
Irregular Warpage
Warpage is usually caused by too much energy being transferred to the card, i.e. the
temperatures are too hot or the speeds are too slow.
a. From the Card Specifications window, make a note of the default transfer output
speed settings.
a. From the Card Specifications window, make a note of the default transfer input
speed settings.
Step 1. Click on the Start button, then select Devices and Printers.
Step 3. Click on the Add a printer option in the Taskbar (arrow above).
Step 4. Observe the What type of printer do you want to install window.
Step 5. Select Add a local printer (arrow above), and click the Next button.
Step 7. Select the Create a new port radio button (1st arrow above).
Step 8. From the dropdown menu, select Standard TCP/IP Port (2nd arrow above).
Step 11. Enter the IP address of your printer in the Hostname or IP address text box (circled
above). Note that the Port name will automatically be filled in when you enter the
IP Address. Do not change the Port Name.
Step 12. Ensure that the Query the printer ... checkbox is selected (arrow above).
Step 15. Select the Manufacturer and the Printer (arrows above).
Step 17. Observe the Which version of the driver do you want to use window.
Step 18. Select the Use the driver that is currently installed radio button (arrow above).
Step 21. Enter the printer name: use the default name, or add more information to indicate the
printer location; e.g., Ed’s Printer, Mike’s Office, Room 33, etc.
Step 22. Click the Next button.
Step 24. If appropriate, select the Set as the default printer checkbox (arrow above).
Step 25. Click on the Finish button to complete the Add Printer Wizard.
Printer Pooling
Setting Up Printer Pooling
Printer Pooling is a standard feature of Windows, which lets you spread your printed output
across a pool of several printers. In this example, we will install and setup the three network
printers to be used for pooling.
Step 1. Before proceeding to pool the printers, test them individually, and be sure they are
configured similarly. Specifically, check the following:
• Ribbon panel configuration (ribbon type, and what prints on which side of
the card).
• Mag encoding configuration.
• Black extraction configuration (if applicable).
To access the Ports tab, select Start > Devices and Printers. Right click on the Zebra
ZXP Series 8 Card Printer listing. Select Properties > Ports.
Step 4. Select the three printers by clicking on the associated checkbox (circle above).
Note • Send print jobs to the printer pool, not to an individual printer.
When the first printer has taken as many jobs as it can handle (that being two jobs - one to be
printed immediately, the other waiting), the following jobs “spill over” to the second printer,
and then to the third printer.
Note that if you are only printing two jobs, they would both go to the first printer. Pooling is
a spill-over methodology. It does not balance printer usage.
Once the pool has been set up, maintenance and configuration changes should be done
through the menus for each individual printer, not through the pool (which can produce
undesirable results).
Important • The effect of any maintenance and/or changes can (and should) be tested by
sending print jobs separately to each printer, not to the pool.
Printer Sharing
In the printer sharing configurations, the following Microsoft Windows host and client
combinations will be supported in USB and network (Ethernet) connectivity. Note that Printer
Pooling Sharing is not supported.
Introduction
This Appendix provides information about installing and connecting a Zebra ZXP Series 8
Card Printer (with the Wireless Option) to a wireless network.
Caution • Only use the antenna that is shipped with the printer to ensure regulatory
compliance for the transmit power.
A printer with the wireless option ships with the wireless radio pre-installed in the printer. An
antenna is shipped in the box with the printer. The antenna must be connected to the rear of the
printer before using the wireless interface. Lightly push the antenna onto the printer antenna
connector, and rotate the knurled antenna connector until finger tight.
The antenna orientation is important to maximize the wireless signal strength. Inspect the
access point antenna(s), and try to put the printer antenna in a similar orientation. After
connecting the printer to the wireless network, the antenna orientation can be adjusted to
maximize signal strength.
As the distance between the printer and the access point increases, the signal strength
decreases. If there are intervening walls, unpredictable signal strength attenuation will occur.
Decreasing signal strength results in automatic data rate reduction. At the longest distance,
network traffic can become very slow.
Printer location is important to ensure that adequate signal strength is achieved. Follow
these suggestions:
• Position the printer as close to the access point that it will connect to as possible.
• If possible, orient the printer such that there is a clear line of sight between the printer
antenna and the access point antenna.
• Locate the printer such that there are no intervening walls in the line of sight between
the antennas.
• Do not locate the printer close to devices that emit RF radiation in the 2.4 GHz range; such
devices might include: microwave ovens, cordless phones, wireless surveillance cameras,
baby monitors, wireless video transmitter and Bluetooth devices, etc.
Introduction
This Appendix includes operation and maintenance requirements for Printers with the optional
magnetic card stripe encoder.
The magnetic encoder can be set for either high or low coercivity, which must match the cards
being used. Use the printer driver to change the encoder setting.
Driver Setting
The Card Setup tab allows the user to specify the Magnetic Encoder Card Type in use.
Based on your selection, the printer automatically adjusts various printer properties for
optimum performance.
The Encoding tab allows the user to set various magnetic encoding options.
To access the Card Setup Tab or the Encoding Tab, select Start > Devices and Printers. Right
click on the Zebra ZXP Series 8 Card Printer listing; and select the desired tab.
Use a YMCKI or YMCKKI ribbon. This will allow you to select an inhibit panel area for
non-printing areas of your card , in this case, the mag stripe); see Inhibit Option on page 93
for details.
Before doing any magnetic encoding, set the following encoding properties:
1. Select the card type (arrow above); see Card Setup Tab on page 79.
2. Select the magnetic encoding type (circled above); see Encoding Tab on page 95.
Encoding types supported are ISO, AAMVA, CUSTOM, BINARY, and JIS-II.
3. Click the Apply button.
4. Click the OK button.
Place the cards in the Input Hopper in the correct orientation as shown (with the magnetic
stripe down and facing to the rear). Ensure that the cards are seated properly the hopper.
Caution • Never use a sharp object or any abrasive to scrape deposits from the Magnetic
Encoder. Permanent damage to the Magnetic Head will result.
Each track can be encoded and decoded with ASCII characters in the standard default ISO
data formats:
Track Density Bits per Character Length LRC Start End Start sentinel
(bits per character parity (characters) parity sentinel sentinel offset
inch) inches (mm)
The magnetic encoder can read or encode up to 3 tracks of digital information onto CR-80
cards incorporating a HiCo or LoCo magnetic stripe in the ISO 7811 format.
Encoding for the three tracks uses the ISO 7811 format.
• Track 1 uses 210 BPI (bits per inch) encoding in the International Air Transport
Association (IATA) format of 79 alphanumeric characters, at 7 bits per character.
• Track 2 uses 75 BPI encoding to store 40 numeric characters at 5 bits per character in
American Banking Association (ABA) format.
• Track 3 uses 210 BPI encoding of 107 numeric characters at 5 bits per character in
THRIFT format.
The ISO data formats include a preamble (all zeros), a start character, data (7-bit or 5-bit as
specified by ISO), a stop character, and a longitudinal redundancy check (LRC) character. The
7-bit data format has 6 bits of encoded data and a parity bit. The 5-bit data format has 4 bits of
encoded data and a parity bit.
The ISO data formats include a data field separator (or delimiter) that allows parsing of the
encoded track data. An example of separate data fields would be the ABA data format
(Track 2) that includes a Primary Account Number (PAN) field and an account information
field (for expiration date, country code, etc.).
AAMVA
The data stored on magnetic stripes on American driver's licenses is specified by the American
Association of Motor Vehicle Administrators (AAMVA).
Track Density Bits per Character Length LRC Start End Start sentinel
(bits per character parity (characters) parity sentinel sentinel offset
inch) inches (mm)
CUSTOM
If a custom format is desired, the ISO standard format may be used as a starting point. The
standard format can then be modified by assigning different values to any or all of the density,
character, and sentinel attributes. (If any of these attributes is missing, its corresponding
value in the standard ISO format will be substituted.)
BINARY
The binary option allows the user to specify directly the value for each bit on the mag stripe.
In this “direct binary” mode, it is the host’s responsibility to fully populate the magnetic stripe;
i.e., the hex data provided by the host must include the leading zeroes, start sentinel, data, end
sentinel, LRC, and trailing zeroes. Note that the magnetic stripe is encoded from the right-
hand end as viewed from the “stripe” side, with the stripe uppermost. The least significant bit
of the data is encoded first.
A sufficient number of leading zeroes should be prepended to offset the start sentinel by
approximately 0.3" (7.5 mm) from the right-hand end, as in the ISO format. Care should be
taken to ensure that the payload data does not exceed the capacity of the tracks at their
specified recording densities. (In the binary mode, out-of-range data is not recorded, and no
error condition will result.)
A CR-80 size card has a nominal capacity of 252 bits per track at 75 BPI, and 708 bits at
210 BPI. These capacities equate approximately to 31 hex bytes (248 binary bits) and 88 hex
bytes respectively.
JIS-II
JIS II data format is the Japanese Industrial Standard for magnetic stripe encoding. JIS-II data
format is used to encode a single track on a standard ISO magnetic stripe card.
The JIS II Data Format uses a 7-bit, 128-character set; i.e., the 7-bit ASCII Table with some
entries representing Japanese characters. The JIS II track is wide, covering ISO Tracks 1
and 2.
Encoding is 210 bpi, character size is 8, parity is even, the start sentinel is %, the start sentinel
offset (x0.001”) is 197, and the end sentinel is ?.
The application developer or user can use a preamble or Macro to indicate to the driver that
the data following the Preamble or Macro is to be mag encoded.
The user can have encoding and printing data on the same card, and the driver will filter out
the encoding data from the printing data. The user does not have to know job control syntax or
ZMotif commands to send mag encoding commands to the printer.
1. C01<Track1 Data>
C02<Track2 Data>
C03<Track3 Data>
2. ${1<Track1 data>}$
${2<Track2 data>}$
${3<Track3 data>}$
3. ~1=<Track1 data>
~2=<Track2 data>
~3=<Track3 data>
Introduction
This Appendix contains information on the additional operations of a Printer equipped with
one or more of the available Smart Card options.
Smart Cards can have a built-in microcomputer and/or memory to store fingerprints, voice
recognition patterns, medical records, and other such data. All other printer operations remain
the same as the standard models.
Driver Setting
The Card Setup tab allows the user to specify the Smart Card Type in use. Based on your
selection, the printer automatically adjusts various printer properties for optimum
printer performance.
To access the Card Setup Tab, select Start > Devices and Printers. Right click on the Zebra
ZXP Series 8 Card Printer listing; and select Printing Preferences > Card Setup.
Before doing any smartcard encoding, set the following encoding properties:
1. From the dropdown menu, select the card type (arrow above); see Card Setup Tab on
page 79.
2. Click the Apply button.
3. Click the OK button.
The printer responds to commands that position the card at the contact location, where the
printer connects to the contacts on the Smart Card. Data to be encoded onto the Smart Card,
and data read from the Smart Card, can interface via a connector on the printer’s rear panel
(Contact Station), or encoding/decoding can be performed by logic on the printer’s Main
PCBA (Contact Encoder).
An attached external Smart Card Programmer can be used to program Smart Card chips. The
following table shows the Smart Card Contact Points.
Pin Smart Card Contact Points DB-9 Smart Card Contact Points
1 C1 (VCC) 6 C6 (Vpp)
2 C2 (Reset) 7 C7 (I/O)
3 C3 (Clock) 8 C8 (RFU)
4 C4 (RFU) (GND when chip
9
5 C5 (GND) is at station)
Introduction
If the printer is to be shipped, it is important to use the original packing and shipping
material to prevent damage to the Printer.
If the original material is lost, a replacement Shipping Kit can be ordered from Zebra;
see the Spare Part Kits listing in the Service Manual or check the Partner Zone on
http://zebra.com
Procedure
Note • The specifics of the shipment and the printer’s condition may influence which of the
following steps are followed; common sense should prevail.
Step 1. Remove any cards from the Input and Output Hoppers.
Step 2. If the printer still has power applied and is turned on and is still connected to the
host computer, set the printer’s power switch (on the back of the printer) to the
OFF ( ) position; and disconnect the interface and power cables to the printer.
Step 4. Remove the Print Ribbon and Transfer Film. (If you wish to save the print ribbon and
film for future use, you may want to put them in a plastic bag for storage.)
Step 5. Remove the Card Cleaning Cartridge and Card Cleaning Roller, and place them in
the foam insert.
Step 7. Remove the Input and Output Hopper, and place them in the foam insert.
Note • In the figure below, the printer and accessories are shown in the bottom foam insert,
out of the shipping carton for clarity.
Card Cleaning
Roller
Card Cleaning
Cartridge
Input Hopper
Output Hopper
Step 10. Use both hands to carefully place the Printer into the recess in the lower foam insert.
Step 11. Place the upper foam insert onto the Printer, and gently press it down so it makes a
snug fit on the Printer -- the top of the upper foam insert should be even with the
upper edge of the Shipping Carton.
Introduction
If the printer is to be shipped, it is important to use the original packing and shipping
material to prevent damage to the Printer.
If the original material is lost, a replacement Shipping Kit can be ordered from Zebra; see
the Spare Part Kits listing in the Service Manual, or check the Partner Zone at
www.zebra.com.
Procedure
Note • The specifics of the shipment and the printer’s condition may influence which of the
following steps are followed; common sense should prevail.
Step 1. Remove any cards from the Input and Output Hoppers.
Step 2. If the unit still has power applied and is turned on and is still connected to the
host computer, set the unit’s power switch (on the back of the printer part of the unit)
to the OFF ( ) position; and disconnect the interface and power cables.
Step 3. Open the printer door, and remove the print ribbon and transfer film. If you wish to
save the print ribbon and transfer film for future use, we suggest you place them in
sealable plastic bags for storage so they do not dry out or get dirty.
Step 4. Remove the cleaning cartridge and cleaning roller, and place them in the cutouts in
the lower foam insert.
Step 7. Remove the laminate cassette(s). You can leave unused laminate in the cassette(s).
Step 10. Remove the input hopper and and the output hopper, and set them in the cutouts of
the lower foam insert. Tape the hoppers securely in place.
Note • In the following two illustrations, the protective plastic bag has been omitted for
clarity. Note that the strap loops have been colored (blue, green, and red) for clarity.
Step 12. Attach the carrying strap around the unit in the following order:
c. Place loop #3 around the Card Input and OCP Assembly on the printer side of
the unit.
2 1
Caution • The Printer weighs approximately 44 lbs (20 kg); use two people to lower it
into the shipping carton.
Step 13. With two people holding the carrying strap, carefully lift and place the unit into the
recess in the lower foam insert.
Step 14. Place the two corner blocks on top of the right front and left front corners of the
lower foam insert.
Step 15. Place the upper foam insert onto the unit, and gently press it down so it makes a snug
fit on the unit -- the top of the upper foam insert should be even with the upper edge
of the carton.
Step 16. Place the laminate cassette(s) in the cutout(s) of the upper foam insert. The interface
and power cables can be placed next to a rib in the upper foam insert.
For Technical Support or Repair Services, contact the appropriate facility listed below.
webform: www.zebra.com/repair
T: +1 877 ASK ZEBRA (877 275 9327)
E: repair@zebra.com
Zebra Website
(Knowledge Base)
www.alphacard.com
(877) 232-6799