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SALES

DEPARTMENT

PREPARED BY :
RICA MAE CRUZ
DAVERLIE MARQUEZ
JERONE BELLEZA
JAY DOMINGO
KOBE FONTEJON
JANDREI LAUS
AL JAVIER MORALES
JOHN RAMOS
REFERENCE
LETTER
FINANCE SALES CORPORATION

Rica Mae B. Cruz


54 Del Valle Street, Metro Manila
financesalescorp@gmail.com

22 September 2023

Donny Pangilinan
CEO
Starla Corporation

Dear, Mr. Pangilinan

I am writing to recommend Belle Mariano. She worked with us at Finance Sales


Corporation as a Financial Manager and worked with me as CEO.

As an employee, Belle Mariano was always punctual and diligent in her craft.
During her time on my team, she improved the team's work ethic.
I've always put a premium qualification on my team members, and Belle
Mariano always succeeded in delivering.

Belle Mariano is a delight to work with, and I wouldn't hesitate to hire her again.
Should you have any further questions about her, please reach me at
09884563791.

Thanks,
CRUZ
ADJUSTMENT
LETTER
FINANCE SALES CORPORATION

Customer Service
54 Del Valle Street, Metro Manila
financesalescorp@gmail.com

Dear Sir, Kevin

We already received your letter on September 21, 2023 regarding damaged


vacuum cleaner you received.

We deeply apologize for what happened. We already discovered that the


incident that occurred during delivery is what caused the defect in the vacuum
cleaner you received.

In response to our error, we immediately provided a replacement vacuum on


(date), gave you a refund for the 20% you spent with a 50% discount when you
planned to buy another, and gave you a 7-month membership with a 10%
discount on the full period's purchases.

Once more, we sincerely apologize for the delay or problem and the trouble it
has caused you, and we promise you that every effort is being made to address
the issue at its source and prevent anything similar from happening in the
future.

We promise to work harder and make sure this situation doesn't happen again
so everyone may enjoy our products without any disputes, and we sincerely
hope we can carry on with business as usual. In order to contact us, dial this
number 09884563791.

Thanks,
CUSTOMER SERVICE
INQUIRY
LETTER
FINANCE SALES CORPORATION

54 Del Valle Street, Metro Manila


financesalescorp@gmail.com
September 22, 2023

Registrar Office
University of Makati
JP Rizal, West Rembo,
Makati City

Dear Registrar,

We hope this letter finds you well. We are writing this letter to inquire about the information
of the University of Makati post graduate programs. Our company is so interested in
obtaining detailed information regarding these programs.

We would greatly appreciate it if you could provide us with materials like brochures and any
relevant materials that outline the post graduate program available at your university. We
are interested in the programs that involve Sales or Business Management. If possible,
could you also include additional information like the requirements for admission, duration of
the program, fees that need to be paid to enroll, scholarships that your university has, and
any other information that can be beneficial to our company when deciding whether or not to
study at the University of Makati.

To ensure that the requested document is safe when it is going to be delivered, we have
included a self-addressed stamped envelope. This will enable your office to be stress free
and can easily send the documents to the address provided.

Thank you in advance for your assistance. If you have any questions or further information
regarding our requested documents, don't hesitate to contact our company via phone or
email.

We look forward to receiving the requested materials.

Sincerely,
Finance Sales Corporation
SALES
LETTER
FINANCE SALES CORPORATION
Customer Service
54 Del Valle Street, Metro Manila
financesalescorp@gmail.com
September 22, 2023

Dear Jayson,

I hope you are well and reading my letter. I wanted to personally get in touch with you to
let you know of a fantastic opportunity that will help you in your house chores. At
VacuMax, we specialize in cleaning supplies, particularly this high-end vacuum cleaner
I'm about to introduce to you.

Here are some justifications for purchasing the item I'm recommending to you:

1. AI CONTROLLED: Our product may be simply managed or made to complete a


task by connecting it to a computer or other device.
2. DEEP CLEAN: This product removes all filth, not just on the surface but also from
the sofa or bed's pits.

That's not all, though. We are willing to modify our vacuum to match your individual
requirements because we understand that each company must be special. Whether it be
for using it to clean your entire house without hassle, we are here to assist you in
achieving that goal.

We appreciate you taking a look at this opportunity, Jayson. We’re looking forward on
doing business with you and assisting you in improving your quality of life at home.

To learn more about our product visit our website at VacuMax for additional information,
or feel free to contact me directly at 09884563791 or salesdep@gmail.com.

I look forward to hearing from you soon and exploring how we can upgrade your lifestyle
at home.

Sincerely,
Customer Service
REQUEST
LETTER
FINANCE SALES CORPORATION
JANDREI LAUS
89 Pembo, Metro Manila
jandrielaus@gmail.com
September 22, 2023

Registrar's Office
University of Makati
J.P. Rizal Extension, West Rembo
Makati City,Philippines,1215

Dear Registrar's Office,

I hope this message finds you well. I am writing to kindly request your assistance in
obtaining my original transcript of record from the University of Makati as soon as
possible.

I have recently been accepted for the position of Administrative Officer in the HR
Department of Finance Sales Corporation, and one of the original requirements is the
submission of my transcript. Due to the urgency of this request for my employment, I
would greatly appreciate your prompt assistance in expediting the process if possible.

Thank you for your attention to this matter, and I look forward to your positive response.

Sincerely,
JANDREI
COMPLAINT
LETTER
FINANCE SALES CORPORATION
Sales Department
54 Del Valle Street, Metro Manila
financesalescorp@gmail.com
September 22, 2023

Dear: Sir Andrie

I am writing this letter to express my dissatisfaction with the services provided by


your company
as a supplier. Our company been a loyal customer of your company for three
years and have always
expected high-quality products and reliable service. However, recent experiences
have disappointed us and compelled us to bring this matter to your attention.
I want to outline the specific concerns we have experienced:

1. Quality of products: On multiple occasions, the products delivered by your


company have yet to meet the agreed-upon quality standards. This has resulted
in delays, additional costs, and
customer dissatisfaction. We must receive products that meet the specified
requirements consistently.
2. Timeliness of Deliveries: there have been instances where the deliveries
have been delayed
without prior notice or explanation. This has caused disruptions in our production
schedule and
affected our ability to meet customer demands. Punctual and reliable deliveries
are essential for
our business operations.
3. Communication and Responsiveness: I have found it challenging to
communicate with your
company’s representatives regarding order updates, inquiries, and resolving
issues. Timely and
effective communication is crucial for maintaining a solid supplier-client
relationship.
I understand that occasional issues may arise in any business relationship, but the
frequency and severity of these problems have become unacceptable. As a valued
customer, I expect a higher level of service and reliability from your company. Please take
immediate action to address these concerns. I hope for a prompt resolution to the issues
mentioned above and a commitment to improving the quality of your service moving
forward. Additionally, I would appreciate regular update on the progress made in resolving
these matters.

Please consider this letter a formal complaint, and I hope we can work together to rectify
these issues and restore a mutually beneficial business relationship. However, if these
concerns are not

Adequately addressed, I may have to explore alternative supplier options. I look forward to
your prompt
response and satisfactory resolution to this matter. Thank you for your attention to this
complaint.

Sincerely,
SALES DEPARTMENT
REFUSAL
LETTER
September 22, 2023

Dear Mr. Santiago,

I hope this letter finds you well. I wish to express my sincerest gratitude for
considering me for the position of HR Supervisor at HIJK Company. It was truly
an honor to receive your acceptance letter, and I deeply appreciate the time and
effort that you and your team invested in the interview process.

After careful consideration, I have decided to remain with my current employer,


Finance Sales Corporation. I recently accepted a position within their
organization, and I believe that it aligns well with my career goals and
aspirations at this point in time.

This decision has not been an easy one, as I was genuinely impressed by HIJK
Company and its esteemed reputation. I have great respect for your organization
and the work that you do.

I hope you can understand that this decision is purely based on my current
career circumstances and does not reflect in any way on HIJK Company. I hold
HIJK Company in high regard, and I am grateful for the opportunity you
presented to me.

I wish HIJK Company continued success and growth, and I hope that our paths
may cross again in the future. Please consider me as a potential candidate for
any suitable positions that may arise down the line.

Thank you once again for your understanding, and I apologize for any
inconvenience this may cause. I appreciate your professionalism throughout this
process.

Sincerely,

Al Javier
ACCEPTANCE
LETTER
FINANCE SALES CORPORATION
Human Recourses
54 Del Valle Street, Metro Manila
financesalescorp@gmail.com
September 22, 2023

Dear Ms. Mariano

We regretfully accept your resignation as Financial Manager of Finance


Sales Corporation.

We understand the demands that you should go out of your comfort zone.
The management and employees appreciate all of the hard work you have
done and your pleasing contribution to the company's development.

Should the situation allow, we are happy to work with you in the future.

Sincerely,
HR
ACKNOWLEDGMENT
LETTER
FINANCE SALES CORPORATION
Customer Service
54 Del Valle Street, Metro Manila
financesalescorp@gmail.com
September 22, 2023

Dear, Alyssa Valdez

I want to express our gratitude for your prompt payment. We have received your
recent installment payment by check, and it has been processed successfully.

Your commitment to making timely payments is greatly appreciated, and it


ensures the smooth progress of your installment plan.

If you have any questions or need further assistance, please feel free to reach
out to our customer service team at Customer Service Contact Information.

Thank you for choosing us as your provider, and we look forward to serving you
further.

Sincerely,
CUSTOMER SERVICE
COLLECTION
LETTER
FINANCE SALES CORPORATION
Customer Service
54 Del Valle Street, Metro Manila
financesalescorp@gmail.com
September 22, 2023

Dear Ms. Valdez

I trust this letter finds you well. We sincerely value your business and the trust you have
placed in Finance Sales Corporation as you purchase insurance in our company

Invoice Reference: 00893


Purchase Date: June 14, 2023
Outstanding Amount: 45,000

We want to ensure that your experience with Finance Sales Department remains a
positive one. To that end, we kindly request your attention to this matter and encourage
you to reach out to our customer service team at financesalescorp@gmail.com or
09884563791 as soon as possible.

Our dedicated team is here to assist you and explore potential solutions to bring your
account up to date. We understand that unforeseen circumstances may have arisen, and
we are open to discussing flexible arrangements that can help ease the financial burden
while ensuring your continued satisfaction with our products.

This letter serves as a formal notice of the outstanding balance on your account, and we
hope to resolve this matter amicably without the need for further actions.

Your continued satisfaction and trust in Finance Sales Corporation are of utmost
importance to us. We believe that, together, we can find a suitable resolution that meets
your needs.

Thank you for your prompt attention to this matter. We look forward to assisting you and
working towards a positive resolution.

Warm regards,
Customer Service
COMMENDATION
LETTER
FINANCE SALES CORPORATION
Human Resources
54 Del Valle Street, Metro Manila
financesalescorp@gmail.com
September 22, 2023

Dear Jerone

I am writing this letter to say my congratulations on you being awarded the title
of “Employee of the Month.” This recognition is the proof of your exceptional
performance, hard working attitude, and a lot of big contributions you made to
our company as a whole.

We had witnessed how you are so hardworking and how consistently you put
yourself in the work to accomplish your objectives. Your performance improves
so much in our company and you delivered consistently good projects that sets
you apart as a better employee than everyone. Your attitude, behavior, and
characteristics in the workplace have been one of the key factors why our
company keeps growing. Additionally, you display an exceptional work ethic,
positive attitude and good communication skills to collaborate with your team
members to achieve your goals as a team. You volunteer and extend your skills
and knowledge to your colleagues that results in becoming a good team leader
and you motivate them to become a better version of themselves. I hope you can
continue on improving yourself every month in our company and continue to lead
our team in greater success.

Once again, congratulations on winning this well deserved recognition. You are
exceptional employees this month and I look forward to working with you in the
future.

Thank you for your continued commitment and dedication you have shown to our
company.

Sincerely,
HR
TRANSMITTAL
LETTER
FINANCE SALES CORPORATION
Sales Department
54 Del Valle Street, Metro Manila
financesalescorp@gmail.com
September 22, 2023

Dear, Mrs. Timothy,

I'm hoping you're feeling well and happy to receive my letter. I'm delighted to provide
you the sales proposal from Finance Sales Corporation, an incredibly prestigious
business. This sales proposal was created by our team at Finance Sales Corporation
with a focus on meeting the unique needs of Manila Hotel Inc. after a significant amount
of time and effort. To present you with a solution that is specifically designed for your
firm and will considerably benefit it, we have carefully examined your requirements,
conducted comprehensive market research, and added creative ideas.

The sales proposal includes comprehensive details about our services, pricing, and
terms and conditions. It describes the special qualities and benefits of our offerings that
distinguish us from our rivals. Case studies and success tales of earlier clients who
benefited from our solution are also presented. Additionally, the proposal contains a
thorough cost-benefit analysis outlining the return on investment your business can
anticipate when deciding to use our goods and services. We think that working together
with Finance Sales Corporation will improve operational effectiveness, boost customer
happiness, and result in considerable cost savings.

Thank you for your thoughtfulness and time to sincerely for taking a look at our
proposal. We are certain that our services will surpass your expectations and fulfill your
business objectives. This transmittal letter is a formal request for your evaluation and
consideration. We eagerly anticipate your reply and the chance to establish a lasting and
advantageous cooperation with ManilaHotel Inc.

If you have any additional questions, feel free to contact me anytime at


financesalescorp@gmail.com or 09684380824. I look forward to speaking with you
further on this project.

Sincerely,
Sales Department
RESIGNATION
LETTER
finance Sales Corporation
54 Del Valle Street, Metro Manila
financesalescorp@gmail.com
September 22, 2023

Dear RIca Mae Cruz,

I am writing to inform you that i've decided to resign from my position at the
company. My last day of work will be 21th September 2023.

I would like to express my gratitude for the opportunities and experiences I had
while working at this company. I have learned a lot and grown both personally
and professionally here.

I hope that we can work together to ensure that my departure goes smoothly. I
am willing to assist in training my replacement and ensure that all my
responsibilities are properly handed over.

Thank you for your understanding and support during my time at the company.

Sincerely,
DENISE
MEMORANDUM
LETTER
FINANCE SALES CORPORATION
Human Resources
54 Del Valle Street, Metro Manila
financesalescorp@gmail.com
September 22, 2023

Dear Sales Department Team,

I trust this letter finds you all in good health. I am writing to inform you about a vital
initiative that concerns the well-being of our employees and our collective effort in
combating the COVID-19 pandemic.

Importance of Vaccination:
As you know, the COVID-19 pandemic has presented numerous challenges, and our
priority remains the health and safety of our employees, clients, and the community. To
this end, we are pleased to introduce our company's COVID-19 vaccination program.
The COVID-19 vaccine is a crucial tool in preventing the spread of the virus and
safeguarding the health of our workforce. By getting vaccinated, not only do you protect
yourselves, but you also contribute to the safety of your colleagues and the broader
community.

Please rest assured that all information regarding your vaccination status or any medical
concerns will be treated with the utmost confidentiality.
We firmly believe that our vaccination program is a critical step towards overcoming the
challenges posed by the pandemic. Your participation is integral to creating a safe and
healthy workplace for all.

If you have any questions or require assistance with the vaccination process, please do
not hesitate to contact our HR department.

Thank you for your cooperation in ensuring the well-being of our team and community.

Warm regards,
HR

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