An Exploratory Study To Understand The Marwari Business Community's Approach To
An Exploratory Study To Understand The Marwari Business Community's Approach To
An Exploratory Study To Understand The Marwari Business Community's Approach To
Nihar Amoncar
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November 2017
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ProQuest Number: 28136215
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Acknowledgement
This thesis is dedicated to my family, without whom my journey to this point would not
have been possible. I would like to thank my father Krishnanath Amoncar and mother
Preeti Amoncar who never ceased to believe in my capabilities, despite my best efforts
to prove otherwise. Their only goal in life was to help their kids succeed and they left
no stone unturned to provide me with the best of education and comfort while
sacrificing their own. Their efforts in making me succeed in life are deeply ingrained
in my brain and were a major driving force in my pursuit of a Doctorate. I can only
humbly hope to achieve what they think I am capable of achieving. This thesis is also
dedicated to my greatest support through this journey – my wife, Paridhi Amoncar. This
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all started in 2012 and I never had to look back, I am fortunate to have her with me. Her
patience with me as I devoted more time to my work than family, her ability to motivate
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me when I felt lost and her pure love towards me kept me going, you did not nor ever
will let me give up and with you as an example I shall always give my best efforts in
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everything I do. Your sacrifices are equal if not more than mine. This is just the start;
the best is yet to come!!
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List of Publications
Amoncar, N., Deacon, J. and Stephens, P. (2017). The pursuit of Economic prosperity
– Exploring the Entrepreneurial philosophy and approach of the Marwari Business
community in India. In 50th Academy of Marketing conference. Hull, 03 July 2017.
Academy of Marketing.
(AWARDED Best Paper in Entrepreneurial and Small Business Marketing track at the
50th Academy of Marketing conference at Hull University – 2017)
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for creating New Markets Effectually. Asia Pacific Journal of Advanced Business and
Social Studies. 2 (1), pp.29-42.
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(AWARDED- Best Paper in Business track at the Asia Pacific Conference on
Contemporary Research, KL, Malaysia in 2015)
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Deacon, J. and Amoncar, N. (2016). The notion of growth: a research agenda for SMEs
and Entrepreneurs. e-Organisations and People. 23 (2), 12-21.
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Table of contents
List of figures and tables 9 - 13
Abstract 14
1.0 Chapter 1 – Introduction 16
1.1 Introduction 16
1.2 Methodological issues 23
1.3 Method of approach 25
1.4 Limitations 26
2.0 Chapter 2 – Literature review 27
2.1 Introduction 27
2.2 Aspects of Entrepreneurship theory 30
2.3 Aspects of Culture and Ethnic Entrepreneurship theory 37
2.3.1 Research issues relevant to this study 46
2.4 Effectuation 49
2.4.1 Research issues relevant to this study 56
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2.5 Indian context – Historical Perspectives 60
2.6 Empirical research framework - approach 75
3.0 Chapter 3 – research methodology 80
3.1 Introduction 80
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3.2 Nature of research 82
3.2.1 Research ontology 83
3.2.2 Research epistemology 85
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3.5.3.2 Entrepreneurial approach 135
3.5.3.3 Role of Ethnic socio-cultural system 136
3.6 Limitations of the research and methodological issues 137
3.7 Ethical considerations 139
4.0 Chapter 4 – Findings, analysis and discussion 140
4.1 Introduction 140
4.2 Case findings, analysis and discussion 142
4.2.1 Detailed analysis of Case 1 142
4.2.1.1 Case history: Rahul (P1) 142
4.2.1.2 The entrepreneurial approach 143
categories and dimensions in context
4.2.1.3 Summary of analysis for Rahul (P1) 151
4.2.2 Detail analysis of Case 2 154
4.2.2.1 Case history: Rachit (P2) 154
4.2.2.2 The entrepreneurial approach 155
categories and dimensions in context
4.2.2.3 Summary of analysis for Rachit (P2) 164
4.2.3 Detail analysis of Case 3 167
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4.2.3.1 Case history: Ajay (P3) 167
4.2.3.2 The entrepreneurial approach 168
categories and dimensions in context
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4.2.3.3 Summary of analysis for Ajay (P3) 177
4.2.4 Detail analysis of Case 4 180
4.2.4.1 Case history: Rohan (P4) 180
4.2.4.2 The entrepreneurial approach 181
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5.2.2.1 Reputation 264
5.2.2.2 Legacy 267
5.2.2.3 the Marwari identity 268
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5.2.2.4 The variant 274
5.2.2.5 Summary 276
5.2.2.6 Discussion 277
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6.3.1.3 The effectual categorisation 309
6.3.1.4 The predictive categorisation 310
6.4 Development of a descriptive model and relevant 311
definitions
6.5 Implications of the descriptive model for theory 317
6.6 Implication of the descriptive model for Policy makers 319
6.7 Implication of the descriptive model for Practitioners 321
6.8 Implications of the descriptive model for further research 324
6.9 Conclusion 327
7.0 References 331
8.0 Appendices 358
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List of Figures and Tables
the unknown
Figure 3.5 Multi-dimensional positioning map for comparing 136
entrepreneurial approach
Figure 4.1 The multi-dimensional positioning ‘footprint’ for Case 1 153
mapped against the four categories and three dimensions
discussed in Section 3.5.3 the criteria for analysis
Figure 4.2 The multi-dimensional positioning ‘footprint’ for Case 2 166
mapped against the four categories and three dimensions
discussed in Section 3.5.3 the criteria for analysis
Figure 4.3 The multi-dimensional positioning ‘footprint’ for Case 2 179
mapped against the four categories and three dimensions
discussed in Section 3.5.3 the criteria for analysis
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Figure 4.4 The multi-dimensional positioning ‘footprint’ for Case 4 192
mapped against the four categories and three dimensions
discussed in Section 3.5.3 the criteria for analysis
Figure 4.5 The multi-dimensional positioning ‘footprint’ for Case 5 206
mapped against the four categories and three dimensions
discussed in Section 3.5.3 the criteria for analysis
Figure 4.6 The multi-dimensional positioning ‘footprint’ for Case 6 220
mapped against the four categories and three dimensions
discussed in Section 3.5.3 the criteria for analysis
Figure 4.7 The multi-dimensional positioning ‘footprint’ for Case 7 232
mapped against the four categories and three dimensions
discussed in Section 3.5.3 the criteria for analysis
Figure 4.8 The multi-dimensional positioning ‘footprint’ for Case 8 243
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mapped against the four categories and three dimensions
discussed in Section 3.5.3 the criteria for analysis
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Figure 4.9 The composite multi-dimensional positioning ‘footprint’ for 252
the discussed cases mapped against the four categories and
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by strength of individualism
Figure 5.2 The family-community category of all cases within the study 276
shown by strength of family-community influence
Figure 5.3 The Marwari socio-cultural system elements and their 277
relationship
Figure 5.4 The Marwari entrepreneurial approach – a balance of 286
Effectuation and Prediction
Figure 5.5 The effectual category of all cases within the study shown 290
by strength of Effectuation
Figure 5.6 The predictive category of all cases within the study shown 294
by strength of Prediction
Figure 5.7 the agglomerated process view of the ‘Dynamic’ Marwari 295
entrepreneurial approach
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Figure 6.1 The flow and focus of the thesis 299
Figure 6.2 Conceptualization of research issues derived from a review 302
of extant literature thought to lie within the scope of the
study aim
Figure 6.3 Descriptive model – part one 311
Figure 6.4 Descriptive model – part two, the agglomerated process 312
view of the ‘Dynamic’ Marwari approach to
Entrepreneurship
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Table no. Description Page
no.
Table 2.1 Principles of Effectuation 50
Table 2.2 Predictive v/s Effectual logic differentiation 52
Table 2.3 Framework identifying criteria required to be considered to 76
understand Marwari entrepreneurial approach
Table 3.1 Differences between Positivist and ‘Interpretivist’ research 88
paradigms
Table 3.2 Details concerning the participants included within this study 107
Table 3.3 Range of qualitative interviews – focus of this study 114
highlighted
Table 3.4 The individual/family-community and Effectual/predictive 128
continua
Table 3.5
Table 4.1 Case1. Key findings/insights
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Entrepreneurial approach continuum meanings 130
151
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Table 4.2 Case 2. Key findings/insights 164
Table 4.3 Case 3. Key findings/insights 177
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Table 5.2 Composite of family-community categorisation of 263
entrepreneurial approach
Table 5.3 Composite of effectual categorisation of linguistic usage 279
continuum
Table 5.4 Composite of predictive categorisation of entrepreneurial 291
approach
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ABSTRACT
Purpose:
The purpose of this study is to explore and understand the Marwari business
community’s approach to Entrepreneurship.
Design:
The study adopts an ‘interpretivist’ paradigm to aid theory building within the subject
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domain of Entrepreneurship. The study leverages responsive interviewing and
observation with an adaptation of ‘inquiry from inside’ approach to gain in-depth
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insights into the Marwari Entrepreneurship and socio-cultural context. A case study
method is used to generate data via a hermeneutic approach. An individual and cross-
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case analysis is undertaken against a set ‘criteria for analysis’ to allow theory building.
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Findings:
The study identifies ‘intangible’ elements of the Marwari socio-cultural system that
have a ‘tangible’ influence on their approach to Entrepreneurship. The study emerges
with a descriptive model of Marwari Entrepreneurship approach which is characterized
by a balance of Effectuation and Prediction in order to manage the effects of the socio-
cultural elements on Entrepreneurship.
Research implications:
The emerging descriptive model identifies unique elements such as the Marwari
identity, Reputation, Legacy and Fear of failure which inform the Effectual and
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Prediction adoption within the Marwari approach to Entrepreneurship. The emerging
descriptive model carries implications for further development of Effectuation theory
within Ethnic business community contexts by arguing that the unique socio-cultural
elements of a community can influence Effectuation adoption and adaptation. The study
also carries practitioner implication for Entrepreneurs with regards to quicker decision-
making process in an uncertain and competitive environment with limited availability
of information. Further, the study carries implications for Western businesses seeking
to develop International business ties in India by identifying factors that remain
important for consideration when forging business ties with successful Indian family
businesses. The study also carries implications for Policy makers by arguing that
effective leveraging of the Indian business communities can drive regional
Entrepreneurship and Economic development. The study identifies key areas for future
research on the Marwari business community by adopting Institutional theory lens,
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Social capital perspective, Competitive Succession and Entrepreneurial Ecosystem
framework. The study also presents a descriptive model of Marwari approach to
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Entrepreneurship which the author argues needs to be applied against other Indian
business communities such as Gujarati’s, Jain’s and Parsi’s.
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1.0 Chapter 1 – Introduction
1.1 Introduction
This chapter aims to build the context for this PhD study by highlighting the area of
knowledge the thesis aims to address. The chapter identifies gaps in existing literature
on Effectuation theory and Ethnic-entrepreneurship and demonstrate how this thesis
can contribute to further understanding and knowledge in Effectuation theory and
Ethnic-entrepreneurship literature.
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encountered the theory of Effectuation, the components of which seemed interestingly
relevant to the functioning of the researchers own business. The researcher undertook
a Masters dissertation via an ethnographic study of their business via an Effectuation
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theory lens. The outcome of the dissertation highlighted that although Effectuation
theory was developed in a very specific environment i.e. ‘white, male, North American,
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via the family context. However, these texts although highlighting the ‘entrepreneurial
characteristics’ of the Marwaris did not further understanding of the ‘nature’ or the
‘process’ through which Marwaris engage in entrepreneurial activity. The research aim
of this study was developed at this point to be:
The Marwaris were considered to have a “phenomenal appetite for risk” (Timberg,
2014) and were known for their innovating problem solving (Damodaran, 2008). These
characteristics matched the Western definition of an entrepreneur as the researcher then
expanded the reading into the broad Western academic literature on Entrepreneurship.
The researcher reached a point wherein it was found that academic literature
acknowledge that culture had a tangible influence on approach to Entrepreneurship
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(Shapero and Sokol, 1982). This led the researcher to explore Ethnic-Entrepreneurship
literature wherein it was clear that varying culture meant variance in the unique socio-
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cultural elements that emerge in Ethnic entrepreneurial contexts.
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The researcher realised at this point that the socio-culturally complex Eastern societies
present a challenge to adopting a Western theoretical lens to study Entrepreneurship as
the local Ethnic variations emerge as impediments to achieve a universal definition of
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Entrepreneurship. For example, Western academia has argued the lack of protestant
work ethic and the mystical beliefs of Eastern societies such as India create constraints
to Entrepreneurship development. However, authors such as Gupta (2008) and Timberg
(2014) have argued otherwise. Despite many notable scholarly achievements in the
field of Ethnic Entrepreneurship, the links between Ethnic and entrepreneurial
behaviour remain limited and unclear especially in the ‘non-western’ context. Iyer
(2004) argues that one unique feature in Eastern societies was the emergence of
‘business communities’ which had their origin within the broader socio-economic
structure. Such communities emerged more as a consequence of religious philosophy
and traditional social structures rather than as a result of market or economic reforms.
Such business communities in the East have been argued to have become prominent in
trade and business by several authors (Bayly, 1983; Cottam Ellis, 1991; Iyer, 1999;
Timberg, 1978). Wielecki (2015) asserts that Ethnic Entrepreneurship emphasizes an
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economic behaviour that is socially embedded and thus does not fit into the paradigm
of homo economics as proclaimed by neoclassical economics.
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are different between societies, in which some of them may affect economic activities
according to Anggadwita, et al., (2017). Rath (2000) expresses a similar opinion
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wherein he emphasizes that the opportunities and strategies of entrepreneurs are
embedded within the socio-economic and political environments, and that these
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external factors have great influence on the behaviour and development of Ethnic
entrepreneurs. At this point, the researcher through literature review had established
that in order to explore the Marwaris approach to Entrepreneurship, it was necessary to
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understand the nature and components of its socio-cultural system and understand
whether it was unique and influenced their approach to business. The research
objectives as a result were set to be:
1.1.2. to apprehend, elucidate and report those facets of the Marwari socio-cultural
system that influence their entrepreneurial behaviour and approach.
The review of Entrepreneurship literature also highlighted that the Western academia’s
understanding of Indian Entrepreneurship was via a Western perspective of rationality
and they considered India’s reliance on mysticism and religion as an impediment to
Entrepreneurship (Morris, 1967) with authors such as Weber (1904) and Schumpeter
(1932) asserting that the Industrial revolution did not come to India as they lacked the
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Western Protestant work ethic. It was at this juncture that the researcher understood that
Western literature was over-relying on rationalism seen via studies done by Taylor
(1911) and Weber (1904). However, these rationalistic studies such as Bureaucracy
theory failed to explain why entrepreneurial firms behaved differently. The author
hence reviewed the extant literature on Effectuation theory as during the Masters
dissertation the researcher has found that Effectuation theory was one which turned
predictive rationality upside down by questioning its logic. The research asserts that as
seen earlier, the investigation of complex Eastern context via Western lens can be
complex and can lead to misleading observations. For example, despite Western
scholars arguing religion to be impediment to India’s Entrepreneurship, the Marwaris
are a business community evolved through the Indian Hindu religious philosophy with
a religious duty to ‘pursue economic prosperity’ and are accounted for a quarter of
Indian names on the Forbes billionaires list (Timberg, 2014).
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Hence, the researcher adopts the Effectuation theory (Sarasvathy, 2001) framework as
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a non-rational lens to explore the Marwari approach to Entrepreneurship, as Indian
approach to entrepreneurship is known to lack rationality. This approach is suitable to
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attempt to provide judgements on its effectiveness. There are further aspects of the
Marwaris that have relevance to Effectuation theory which are worth investigating to
further develop Effectuation theory by applying its model in non-Western Ethnic
contexts such as the Marwaris to understand whether the process of Effectuation
changes. Reuber et al., (2016) posits that entrepreneurial behaviour is informed by
institutional norms, which reserves scope to explore how the process changes or adapts
in a ‘community’ of entrepreneurs. The Marwaris being a ‘community’ of
Entrepreneurs present themselves as a perfect case study in Effectuation theory
development. Reuber et al., (2016) further acknowledge the lack of knowledge of
Effectuations’ impact in varied contexts and argue that the meaning of important
Effectuation concepts can be changed through implementation of Effectuation in
different contexts. For Effectuation theory to allow induction of new and unique
theoretical insights, its exploration in varied ‘Ethnic’ contexts are essential for further
knowledge development. For example, the Marwaris are known to leverage networks
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and family to progress in business with Timberg (2014), which bears relevance to the
‘whom I know’ principle of logic of Effectuation. Ethnic Entrepreneurship literature
also suggests the role wider community and networks play in Ethnic Entrepreneurship.
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to base the Marwari approach to business by helping identify whether the Marwaris are
predictive of effectual within their approach, whether they value affordable loss or
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maximum profitability and whether the ‘community’ aspect of Marwaris has an
influence on Effectual route adoption.
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1.1.3. to identify and report the attributes of the Marwari entrepreneurial approach with
a focus on individual and family-community level.
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Figure 1.1 illustrates the discussion above via a Venn diagram, highlighting the area of
focus within this study which is the combined overlapping area of Entrepreneurship,
Ethnicity and the theory of Effectuation. The following chapter will review the relevant
literature within this area to build a background to this study and help conceptualise the
research questions further.
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Entrepreneurship
Ethnicity
(Marwari Effectuation
case)
The full detailed account of the contribution made by this study to theory, practice,
policy and future research is presented in Chapter 6.
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1.2 Methodological issues
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businesses as against the traditional ‘corporate’ large scale firms. As a consequence,
the Western firms face complexities in understanding the social contexts within which
such firms operate and their approach to doing business; understanding of which is
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important for successful contract enforcement in terms of partnerships (joint ventures,
strategic alliances, intermediary selection).
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In the West, the small firm sector is understood to be highly heterogeneous, complicated
by social contexts and a high degree of individualism wherein the rationale of the owner
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is the rationale of the firm (Deacon and Corp, 2004). Deacon and Harris (2011) while
speaking from a Marketing perspective argue that several intrinsic and extrinsic factors
influence the small firm owner managers in the West. On the other hand, Eastern
cultures such as Indian culture have been identified as collectivist (Hofstede, 1981) and
Banerjee (2008) highlights that Indian tend to believe more in group performance and
collective success rather than individual achievement. However, Gupta (2008)
highlights that these characteristics have since changed with Indian male entrepreneurs
recently showing increased individualism. It is important for Western firms engaging
in India to understand the socio-cultural contexts of Indian businesses, many of which
remain large scale, successful family enterprises (Gupta, 2008). Many of such family
businesses are owned and operated by individuals belonging to the ‘Vaishya’ caste of
the Indian classical social system (Damodaran ,2008). Within the ‘Vaishya’ caste, there
exist multiple business communities namely the Marwaris, Gujaratis and Jains
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