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    Raga Swaroopa Vivek

    Uploaded by

    prateek bhardwaj

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    © All Rights Reserved
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    Raga Swaroopa Vivek

    Uploaded by

    prateek bhardwaj
    20 views4 pages

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    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    20 views4 pages

    Raga Swaroopa Vivek

    Uploaded by

    prateek bhardwaj

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 4

    Raga Swaroopa N

    E-Mail: raga199202@gmail.com
    Mobile: +91-8939684555

    OBJECTIVE

    Having 9 years of experience in Mainframe Batch Support & Production Turnover. I’m aiming for
    a challenging career, where I can apply my experience and industrial expertise in an efficient and
    effective manner.

    Professional Summary:
    My main responsibilities as a Mainframe Technical lead include:
    Database Management: I work with mainframe databases such as IBM Db2 (formerly
    known as IBM DB2) to store and manage vast amounts of structured data. I design and
    implement database schemas, write SQL queries, and ensure data integrity and security.
    System Integration: I collaborate with other IT professionals to integrate mainframe
    applications with other systems, both within the mainframe environment and in
    distributed computing environments. This involves using technologies like web services
    and APIs to facilitate seamless data exchange.
    Performance Optimization: Mainframe applications often handle massive workloads. I
    analyse performance bottlenecks, optimize code, and fine-tune application performance
    to ensure efficient use of system resources and minimal processing time.
    Maintenance and Support: I provide ongoing maintenance and support for mainframe
    applications. This includes troubleshooting issues, addressing bugs, and implementing
    updates to keep the applications running smoothly and securely.
    Security and Compliance: Mainframe systems often store sensitive data, making
    security a top priority. I implement security measures to safeguard data, ensure
    compliance with industry regulations, and prevent unauthorized access.
    Documentation: Clear documentation is essential for maintaining and enhancing
    mainframe applications. I create and maintain documentation for code, processes, and
    system configurations to aid in knowledge transfer and troubleshooting.
    Overall, my role as a mainframe developer revolves around leveraging the capabilities of
    mainframe technology to build robust, efficient, and scalable software solutions that meet
    the unique demands of high-performance computing environments.
    Training and Certifications:
    Have undergone Scrum Master CSI Training.
    Achieved ITIL® Foundation certificate in IT Service Management with extensive
    contextual/functional knowledge in Banking Domain. [Certificate number: GR671469315UC]
    Certified Scrum Master CSM®, Safe Agilist® offered by SCRUM ALLIANCE®.
    Technical Skills
    Operating System Windows XP, Z/OS, MVS/ESP
    Environment Mainframe
    Programming Languages JCL, SQL, ESP
    Databases DB2, SQL server
    Scheduling Tools CONTROL M, Autosys, CA7
    Vendor Products ENDEAVOR, XPEDITOR, EAZYTRIEVE
    INTERTEST, FILE-AID, FILE MANAGER,
    CHANGEMAN
    Domain Banking
    Insurance

    EMPLOYMENT HISTORY:

    Name of the Company Designation From To Duration


    Crown India Solutions Pvt Technical Lead Feb Jul 29 Months
    Ltd 2021 2023
    HCL Technologies Pvt Ltd Business Feb Jan 52 Months
    (Contract to hire with Associate 2017 2021
    CORMETT SOLUTION)
    Cognizant Technology Sr. Software Oct Jan 15 Months
    solutions India Pvt Ltd Engineer 2015 2017
    Petro6 E&C Pvt. Ltd Internship Trainee June June 12 Months
    (Internship) 2014 2015

    Crown India Solutions Pvt Ltd


    Client: Grange Insurance
    Technical Lead (Feb 2021 – Jul 2023)

    Project Profile: Developer and Production Batch Support

    Industry / Client: Insurance.

    ROLES AND RESPONSIBILITIES:


    • Led a team of 5 developers in modernizing legacy COBOL applications, resulting in a
    30% improvement in processing speed and a 50% reduction in errors.
    • Collaborated with cross-functional teams to analyze business requirements and design
    efficient mainframe solutions.
    • Developed and maintained batch processing applications, ensuring data accuracy and
    system reliability.
    • Optimized code for performance and resource utilization, resulting in a 20% decrease in
    processing time.
    ● Ensure batch cycle is triggered on time and the same is completed within SLA.
    ● Performing Batch optimization by changing Class parameter and priority to ensure the
    milestone jobs are met the SLA.
    ● Performing file validation to ensure they are matching the counts that are planned to
    process on daily cycles.
    ● Performing Re Pulling of files as per business requirements.
    ● Ensure CICS online regions and its transactions are up and running without any issues.
    ● Performing Incident/Problem Ticket/Change Synch Up.
    ● Maintaining abend and issue logs and providing status updates on the same on daily basis.
    ● Assisting application team during change or project implementations.
    ● Actively Monitoring the Mainframe Environment are up and running.
    ● Performing DR and IPL as per business requirement.

    Cormet Solutions
    Client: HCL
    Business Associate (Feb 2017 – Jan 2021)
    Project Profile: AIG VALIC – Mainframe Developer

    Industry / Client: Insurance / Recruited for AIG.

    Roles and Responsibilities:


    ● Assisted senior developers in analyzing system requirements and coding complex
    features.
    ● Participated in code reviews, providing constructive feedback to enhance code quality.
    ● Developed automated test scripts, reducing testing time by 30% and improving testing
    accuracy.
    ● Attended professional development workshops to enhance skills in mainframe
    technologies.
    ● Collaborated with DBAs to develop and maintain database schemas, ensuring data
    integrity and accessibility.

    Cognizant Technology Solutions:


    Associate Engineer
    Project Profile: Discover Financial Services – Batch Developer– Oct 2015 to Jan 2017

    Industry / Client: BFS /Recruited for Discover.

    ROLES AND RESPONSIBILITIES:

    ● Responsible for running ESQM test Environment Mainframe and Distributed batches.
    ● Ensure nightly batch cycle is running on multiple Production Assurance environments and
    making sure that the end-user acceptance testing is not impacted during offshore business
    hours.
    ● Ensure CICS online regions and its transactions are up and running without any issues.
    ● Monitors system performance and coordinates resolution for any capacity or performance
    issues.
    ● Designed and implemented COBOL programs for financial transactions, increasing
    system efficiency by 25%.
    ● Conducted thorough testing and debugging to identify and resolve issues, ensuring high-
    quality deliverables.

    Petro6 E&C Pvt. Ltd.


    Trainee Software Internship – June 2014 to June 2015:

    Project Profile: BATCH Support

    Industry / Client: Credit Card / First Data Inc.

    Roles and Responsibilities:


    ● Working in 24/7 Batch support and Defect solving for SIT, UAT and PRODUCTION
    Regions of FDI – LACBAU.
    ● Developed Job/Sort cards and batch programs for ADHOC tasks and Incidents.
    ● Support multiple batches at a time, resolving numerous job abends from all subsystems of
    resolving real time batch issues to finish batch on time with desired output.
    ● Keeping track on the abends by preparing daily abend log.
    ● Monitoring batch flows.
    ● Was involved in daily interaction and have maintained good communication with clients
    in updating the daily status of the batch in regular interval.

    EDUCATIONAL QUALIFICATION:
    Title of the Degree with Branch College/University
    Bachelor of Engineering (Electronics and Saveetha Engineering College,
    Electrical) Thandalam Chennai

    Personal Details:
    Spouse’s Name : Vivek R
    Marital Status : Married
    Date of birth : 02 May 1992
    Sex : Female
    Pan Number : AKNPN2107L
    Permanent Address : C1001, Starwood Navins Towers, Medavakkam, Chennai 600126

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