Harmonie Water Case MM
Harmonie Water Case MM
Harmonie Water Case MM
Harvard Business Review has an article entitled "How to Build a Global Brand" from 2007 with a
list of 5 characteristics all global brands have in common. Since Harmonie Water satisfies some
categories but not all of them, they are on the way to becoming a global brand but are not there yet.
The same positioning worldwide: No
Although this is what Antonie Comeau was striving for, Harmonie Water does not have the same
positioning worldwide. Every country had its own marketing strategy to advertise Harmonie Water
to their market. Harmonie Water has not standardized its positioning worldwide.
Although the focus on “quality water” is consistent across all countries, it doesn’t allow consumers
to feel part of a global community. Comeau is striving towards this, however.
The company conducts and provides annual water reports with information about water quality and
sources.
2. Based on the findings of Project Unify and Project Aqua, what has
Comeau learned about building a global brand identity?
Comeau learned how complex building a global brand identity is. Project Unify was created as a
way for finding a consistent image for Harmonie Waters products, emphasizing the Harmonie
Water values to be seen as the world’s best water. This way, the firm could capitalize on market
awareness and maintain their consumer base. In their research, they found that the brand should
highlight being “revitalizing” and “refined” to focus on the purity, unique origins, and company
dedication to “enhancement” to water and health. Project Aqua was created to go beyond Project
Unify. They went into markets like France, United Kingdom, Mexico, Brazil, United States, and
China to understand how bottled-water drinkers use the terms “revitalizing” and “refined” and how
Harmonie could capture those meanings in their advertising. Some countries found it important to
discuss the quality of Harmonie Water while others did not feel the same way about the importance
of quality reports. Through these insights, Comeau found a direction to take Harmonie Water and
was provided perspective on how difficult it would be to create marketing strategies that fit
characteristics of many countries and cultures to build a global brand. At the same time, this
allowed Comeau to gain broader market
5. What factors should Comeau consider in deciding how much Harmonie’s brand
identity and communications be standardized or customized?
Standardized:
Brand name
Logos
Slogans
Target customers
Social responsibility
Customized
Languages of ads