Miele CM6350 Coffee Machine

Operating instructions
Coffee maker
To avoid the risk of accidents or damage to the appliance, it is

essential to read these instructions before it is installed and used for
the first time.
en – AU, NZ M.-Nr. 11 619 020

Caring for the environment
Packaging material Disposing of your old

The packaging material used protects appliance
the machine during transportation. Electrical and electronic appliances
Please retain the original box and often contain valuable materials. They
polystyrene pieces so that you can also contain specific materials,
pack the machine securely, should you compounds and components, which
need to transport it in the future. were essential for their correct function
The original packaging should also be and safety. These could be hazardous
kept in case the machine ever needs to to human health and to the environment
be returned to Miele for servicing. if disposed of with your domestic waste
or if handled incorrectly. Please do not,
therefore, dispose of your old appliance
with your household waste.
Please dispose of it at your local

community waste collection / recycling
centre for electrical and electronic
appliances. You are also responsible for
deleting any personal data that may be
stored on the appliance prior to
disposal. Please ensure that your old
appliance poses no risk to children
while being stored prior to disposal.
2
Contents
Caring for the environment .............................................................................. 2
Warning and Safety instructions...................................................................... 6
Guide to the appliance ..................................................................................... 16
Controls and display ......................................................................................... 18
Operating principles.......................................................................................... 20
Symbols in the display ........................................................................................ 21
Miele@home....................................................................................................... 22
Before using for the first time .......................................................................... 23
Filling the water container ................................................................................ 25
Filling the coffee bean container ..................................................................... 26
Switching on and off ......................................................................................... 27
Cup heating........................................................................................................ 28
Adjusting the central spout to the correct cup height................................... 29
Making drinks .................................................................................................... 30

Making coffee drinks with and without milk........................................................ 30
Milk preparation................................................................................................... 31
Using a milk carton with the milk siphon ...................................................... 31
Making a coffee drink.......................................................................................... 33
Cancelling preparation ........................................................................................ 33
DoubleShot.......................................................................................................... 33
Making 2 portions ( sensor)............................................................................. 34
Coffee pot............................................................................................................ 34
Making drinks with ready ground coffee ............................................................. 35
Adding ready ground coffee........................................................................... 35
Tea ....................................................................................................................... 36
TeaTimer......................................................................................................... 37
Making tea...................................................................................................... 37
Preparing warm and hot water ............................................................................ 38
Expert mode....................................................................................................... 39
Grinder setting................................................................................................... 40
Adjusting the grinder setting ............................................................................... 40
3
Contents
Parameters......................................................................................................... 41
Displaying and changing parameters .................................................................. 41
Portion size.......................................................................................................... 41
Amount of coffee................................................................................................. 42
Brewing temperature ........................................................................................... 42
Pre-brewing ground coffee.................................................................................. 42
User profiles....................................................................................................... 43
Creating profiles .................................................................................................. 43
Preparing User profile drinks............................................................................... 43
Changing drinks in a profile................................................................................. 43
Editing profiles..................................................................................................... 43
Setting change of profile ................................................................................ 43
Changing a name ........................................................................................... 44
Deleting a profile ............................................................................................ 44
MobileStart......................................................................................................... 45
Settings .............................................................................................................. 46
Displaying and changing Settings....................................................................... 46
Language............................................................................................................. 46
Timer: Switch off after ......................................................................................... 46
TeaTimer.............................................................................................................. 46
Volume................................................................................................................. 46
Display brightness............................................................................................... 46
Lighting................................................................................................................ 46
Info (display information) ..................................................................................... 46
Altitude ................................................................................................................ 46
Performance mode.............................................................................................. 46
Eco mode ....................................................................................................... 46
Barista mode .................................................................................................. 47
Latte mode ..................................................................................................... 47
Party mode ..................................................................................................... 47
Water hardness ................................................................................................... 47
System lock  .................................................................................................... 48
Miele@home ........................................................................................................ 48
Remote control.................................................................................................... 49
RemoteUpdate .................................................................................................... 49
Software version.................................................................................................. 50
Showroom programme (Demo mode) ................................................................. 50
Factory default settings ....................................................................................... 50
Cleaning and care ............................................................................................. 51

Cleaning intervals - Quick guide ......................................................................... 51
4
Contents
Cleaning by hand or in the dishwasher ............................................................... 52
Unsuitable cleaning agents ................................................................................. 53
Drip tray and waste container ............................................................................. 54
Cleaning the drip tray cover ................................................................................ 55
Water container ................................................................................................... 55
Removing and cleaning the water container filter ............................................... 56
Dismantling and cleaning the central spout ........................................................ 56
Cleaning the steam jet......................................................................................... 59
Cleaning the milk tube and rinsing valve............................................................. 59
Cleaning the milk siphon ..................................................................................... 60
Cleaning the milk flask ........................................................................................ 61
Bean container and ground coffee chute............................................................ 61
Cleaning the housing........................................................................................... 62
Opening the "Maintenance" menu ...................................................................... 62
Rinse appliance ................................................................................................... 62
Rinsing the milk pipework ................................................................................... 62
Cleaning the milk pipework (maintenance programme) ...................................... 62
Degreasing the brew unit and cleaning the interior............................................. 64
Descaling the appliance ...................................................................................... 66
Problem solving guide ...................................................................................... 69

Messages in the display...................................................................................... 69
Unusual performance of the coffee machine ...................................................... 72
Unsatisfactory results.......................................................................................... 80
Transporting the machine................................................................................. 82

Evaporating the coffee machine.......................................................................... 82
Packing................................................................................................................ 82
After sales service and warranty ..................................................................... 83

Contact in case of fault ....................................................................................... 83
Warranty .............................................................................................................. 83
Accessories ....................................................................................................... 84
Saving energy .................................................................................................... 85
Electrical connection ........................................................................................ 86
Installation.......................................................................................................... 87
Appliance dimensions....................................................................................... 88
Technical data.................................................................................................... 89
5
Warning and Safety instructions
This coffee machine complies with all current local and national
safety requirements. However, inappropriate use can lead to
personal injury and damage to property.
Read the operating instructions carefully before using the coffee

machine. They contain important information on the installation,
safety, use and maintenance of the appliance. Familiarity with
these instructions will help to prevent personal injury and damage
to property.
In accordance with standard IEC 60335-1, Miele expressly and
strongly advises that you read and follow the instructions in
"Installation", "Electrical connection", as well as in the "Warning
and Safety instructions".
Miele cannot be held liable for injury or damage caused by non-

compliance with these instructions.
Keep these instructions in a safe place and pass them on to any

future owner.
6
Correct application
 The coffee machine is intended for use in private households.
 The coffee machine is not suitable for outdoor use.
 This coffee machine must not be used at altitudes above 2,000 m.
 The machine is intended only for the preparation of drinks such as
espresso, cappuccino, latte macchiato, tea etc. Any other usage is
at the owner's risk.
 This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning its use by a person responsible
for their safety, and are able to recognise the dangers of misuse.
7
Safety with children

 Danger of burning and scalding on the dispensing spouts.
Children's skin is far more sensitive to high temperatures than that
of adults.
Ensure children do not touch hot surfaces of the coffee machine or
place parts of their body under the dispensing spouts.
 Install the coffee machine out of reach of children.

 Young children must be kept away from the coffee machine and
the mains connection cable and plug/socket.
 Older children may only use the coffee machine if its operation
has been clearly explained to them and they are able to use it safely.
They must be aware of the potential dangers caused by incorrect
operation.
 Children should be supervised when they are near the coffee
machine. Do not allow them to play with it or to use the controls.
 Young children must not be allowed to clean the coffee machine.
Cleaning may only be carried out by older children under the
supervision of an adult.
 Remember that coffee and espresso are not suitable drinks for
children.
 Danger of suffocation! Whilst playing, children may become
entangled in packaging material (such as plastic wrapping) or pull
the packaging material over their head, presenting the risk of
suffocation. Keep packaging material away from children.
8
Technical safety
 A damaged coffee machine is dangerous. Check it for any visible
damage before setting it up. Never attempt to use a damaged coffee
machine.
 Before connecting the appliance to the mains supply, make sure
that the rating on the data plate corresponds to the voltage and
frequency of the household supply. This data must correspond in
order to avoid the risk of damage to the appliance. Consult a
qualified electrician if in any doubt.
 The electrical safety of this appliance can only be guaranteed
when continuity is complete between it and an effective earthing
system. It is most important that this basic safety requirement is
present and tested regularly and, where there is any doubt, the
household wiring system should be inspected by a qualified
electrician.
 Reliable and safe operation of the coffee machine can only be
guaranteed if it is connected to the mains electrical supply.
 Do not connect the machine to the mains electricity supply by a
multi-socket adapter or an extension lead. These do not guarantee
the safety of the appliance (e.g. danger of overheating).
 This appliance must not be installed and operated in mobile
installations (e.g. on a ship).
 Unplug the coffee machine from the power supply immediately if
you notice any damage or smell scorching, for example.
 Ensure that the mains connection cable cannot be pinched or
damaged by any sharp edges.
 The mains connection cable should not hang down. Someone
could trip over it with the risk of injury and the machine could be
damaged.
9
 Only use the coffee machine in rooms where the ambient

temperature is between +10 °C and +38 °C.
 Position the coffee machine at a height of at least 850 mm from
the floor.
 Danger of overheating! Ensure that there is sufficient ventilation
around the coffee machine. Do not cover the coffee machine with
tea towels etc. while it is in use.
 If the coffee machine is installed behind a kitchen furniture door, it
may only be used with the furniture door open (see "Installation" for
the minimum niche dimensions). Heat and moisture can build up
behind a closed furniture door. This can result in damage to the
appliance and/or furniture unit. Do not close the furniture door while
the coffee machine is in use. Leave the furniture door open until the
coffee machine has cooled down completely.
 Protect the coffee machine from water and water spray. Do not
immerse the machine in water.
 Repairs and other work by unqualified persons to the machine
and the connection cable could be dangerous. The manufacturer
cannot be held liable for unauthorised work. Repairs may only be
carried out by a Miele authorised service technician.
 The manufacturer's warranty will be invalidated if the appliance is
not repaired by a Miele approved service technician.
 Miele can only guarantee the safety of the appliance when original
Miele spare parts are used. Faulty components must only be
replaced by original Miele spare parts.
10
 Before any repair work is carried out, the appliance must be

completely disconnected from the electricity supply. The appliance is
only completely isolated from the electricity supply when:
- it is switched off at the wall socket and the plug is withdrawn from
the socket. Do not pull the mains connection cable but the mains
plug to disconnect your appliance from the mains electricity
supply.
- the mains circuit breaker is switched off.
 Never open the outer casing of the machine. Tampering with
electrical connections or components and mechanical parts is highly
dangerous to the user and can cause operational faults or electric
shock.
 Only use original Miele spare parts and accessories. If other spare
parts and accessories are used, warranty, performance and/or
product liability claims will be invalidated and Miele cannot accept
liability.
11
Correct use
 Danger of burning and scalding on the dispensing spouts.
The liquids and steam dispensed are very hot. Heating surfaces
have residual heat after use.
Keep well away from the area underneath the spouts when hot
liquids and steam are being dispensed.
Do not touch hot components.
Hot liquid or steam could spatter from the spouts. Ensure that the
central spout is clean and fitted correctly.
Water in the drip tray can also be very hot. Take care when
emptying it.
 Risk of injury to the eyes!

Never look directly at the lighting or use optical instruments
(magnifying glass or similar) to look at it.
 Please note the following regarding water:

- The water quality must conform to the requirements for drinking
water in the country in which the coffee machine is being used.
- Only use cold, fresh tap water to fill the water container. Hot or
warm water or other liquids can damage the coffee machine.
- Change the water every day to prevent a build-up of bacteria.
- Do not use carbonated water.
 Only fill the bean container with roasted espresso or coffee beans.
Do not fill the bean container with coffee beans which have been
treated, e.g flavoured or caramelised, or with ground coffee.
 Do not fill the bean container with any type of liquid.
 Do not use green (unroasted) coffee beans or mixtures of coffee
beans which contain green coffee beans. Green coffee beans are
very hard and still contain residual moisture. These can damage the
coffee machine grinder as soon as grinding begins.
12
 Do not use coffee beans which have been treated with caramel,
sugar or other substances. Sugar will damage the coffee machine.
 Only fill the coffee chute with ground coffee beans.
 Do not use any caramelised ready ground coffee. The sugar in the
coffee will stick to and block the brew unit of the coffee machine.
The cleaning tablets for degreasing the brew unit will not remove this
type of deposit.
 Only use milk without additives. Additives in milk usually contain
sugar and this will stick to the milk pipework.
 If using cow's milk, only use pasteurised milk to prevent a build-
up of bacteria in the appliance.
 When making tea, please follow the instructions on the packaging.
 Do not place flaming alcohol mixtures underneath the central
spout. The flames could ignite plastic components and cause them
to melt.
 Do not use naked flames, e.g. a candle, on or near the coffee
machine. The coffee machine could catch fire with the risk of the fire
spreading.
 The machine must not be used for cleaning objects.
13
Cleaning and care

 Please refer to the relevant instructions in "Cleaning and care".
 Clean the coffee machine and the milk flask (supplied as
accessory depending on model) daily, particularly before using for
the first time.
 All parts of the milk system need to be cleaned thoroughly and
regularly. Milk contains bacteria which proliferate rapidly with
inadequate cleaning.
 Do not clean the machine with a steam cleaner or immerse it in
water as this will damage the machine. Steam or water could reach
the electrical components and cause a short circuit.
 Descale the coffee machine regularly depending on the water
hardness level in your area. Descale the machine more frequently in
areas with very hard water. Miele cannot be held liable for damage
arising from insufficient descaling, the use of incorrect descaling
agents or the use of a descaling agent which is not of the
appropriate concentration.
 Degrease the brew unit regularly with Miele cleaning tablets.
Depending on the natural oil content of the coffee used, the brew
unit can become blocked quite quickly.
 Used coffee grounds should be disposed of with the organic
rubbish or on the compost heap. Do not empty them down the sink,
as they could block it.
14
The following applies to appliances with stainless steel

surfaces:
 Do not adhere stickers, adhesive tape or any other adhesive
materials to the stainless steel surfaces.
 Stainless steel scratches very easily and even magnets can cause
damage to the surface.
15
Guide to the appliance
a Hot water spout i Height-adjustable central spout

b Control panel j Drip tray with lid and waste
c Cup heating* container
d Water container k Milk tube aperture
e Ground coffee chute l Lower panel with drip tray cover
f Bean container * depending on model: CM 6360,

g Grinder setting (behind the CM 6560
appliance door)
h Brew unit (behind the appliance
door)
16
Guide to the appliance
a Milk flask*
b Milk siphon
c Milk tube with rinsing valve
* depending on model: CM 6360,

CM 6560
17
Controls and display
a On/Off  sensor g “DoubleShot”  sensor

For switching the coffee machine on For a making a particularly strong
and off and aromatic coffee with twice the
b Display amount of ground coffee, but the
For showing information about the same amount of water
current action or status h OK sensor
c Drink sensors For confirming display messages and
For making drinks saving settings
d Optical interface i Arrow sensors 

(for service technicians only) For scrolling through lists of options,
highlighting a selection or changing
e  sensor values
– For making other drinks: Ristretto, j “Back”  sensor
Cappuccino italiano, Flat white, For going back a menu level and
Caffè latte, Café au lait, Hot milk cancelling unwanted actions
and Milk froth, Hot water, Warm
water, Coffee pot function k MobileStart  sensor
Activate remote start for drink
– Maintenance programmes
dispensing via the Miele@mobile App
– User profiles
– Settings
f "2 portions“  sensor
For dispensing two portions of a
drink at the same time
18
Controls and display
Drink sensor symbols

 Espresso
 Coffee
 Long coffee
 Cappuccino
 Latte macchiato
 Espresso macchiato
 Tea water
19
Operating principles
Sensor controls To select a menu option, keep pressing

the arrow sensors  until the option
To operate the coffee machine, touch
you want is highlighted.
the sensors with your finger.
The OK sensor lights up orange as soon
An audible signal is generated each as a value, setting or prompt can be
time a sensor is touched. You can confirmed.
adjust the volume of the signal tones
or switch the tones off (see “Settings – Touch OK to confirm your selection.
Volume”). The setting in a list which is currently
selected will have a tick  beside it.
Drinks menu
When Select drink appears in the display,
Exiting a menu or cancelling an
you are in the drinks menu: action
Touch the  sensor to exit the current
Miele menu.
Alternatively, touch the sensor
highlighted in orange to return to the
Select drink
drinks menu.
You can find more drinks in the Other

( sensor) menu.
Selecting a menu and

navigating within a menu
To select a menu, touch the relevant
sensor, e.g. the  sensor.
Miele
Other drinks
User profiles
Maintenance
You will then be able to start an action

or change settings in the menu. A bar
on the right-hand side indicates that
further options or text are available.
20
Operating principles
Symbols in the display

The following symbols may also appear in the display in addition to the text and
drinks symbols:
Symbol Explanation
 This symbol indicates the “Settings” menu and the
“Language” menu option.
 This symbol indicates that there is additional information
and advice about using the coffee machine. Select OK to
confirm the information.
 This symbol appears if the system lock is activated.
Operation is locked.
 The TeaTimer minute minder has been started (see “Tea -
TeaTimer”). The remaining brewing time is shown next to the
symbol.
 This symbol appears while the appliance is being descaled.
(This symbol can also be found on the water container: fill
up to this mark).
 If Miele@home is activated for the coffee machine, the Wi-Fi
 connection is indicated with these symbols. The symbols
indicate the strength of the Wi-Fi connection in gradations
 from strong to not connected.


21
Miele@home
Your coffee machine is equipped with sporadic or even complete connection

an integrated Wi-Fi module. failures. Therefore, a constant
availability of featured functions cannot
In order to use it you need: be guaranteed.
- a Wi-Fi network
Miele@home availability
- the Miele@mobile App
The ability to use the Miele@mobile App
- a Miele user account. The user depends on the availability of the
account can be created via the Miele@home service in your country.
Miele@mobile App.
The Miele@home service is not
The Miele@mobile App will guide you available in every country.
as you connect your coffee machine to
For information about availability,
your home Wi-Fi network.
please visit www.miele.com.
Once your coffee machine is connected
to your Wi-Fi network, you can use the Miele@mobile App
App, for example, to carry out the
You can download the Miele@mobile
following activities: ®
App from the Apple App Store or the
- Call up information on the operating Google Play Store™ free of charge (only
status of your coffee machine functional in selected countries).
- Change the settings of your coffee
machine
- Operate your coffee machine
remotely
Connecting your coffee machine to your
Wi-Fi network will increase energy
consumption, even when the coffee
machine is switched off.
Before installing the coffee machine

in its final location, ensure the signal
strength of your Wi-Fi network is
sufficient.
Availability of the Wi-Fi

connection
The Wi-Fi connection shares a
frequency range with other appliances
(including microwave ovens and remote
control toys). This may result in
22
Before using for the first time
Before using for the first time Switching on for the first time
 Remove any protective foil and  Touch the On/Off  sensor.
stickers from the machine. Exception:
Please do not remove any labels (e.g. Selecting the display language and
the data plate) which are visible when country
you pull out the lower panel.  Select the required display language.
 Then select the country.
Setting up the network (Miele@home)

You can connect your coffee machine
to your local Wi-Fi network.
The following appears during set-up:
Set up Miele@home
Useful tip: You can also set up

Miele@home for your coffee machine at
a later time. In this case, select Skip.
 Remove the protective foil from the  Make sure that the signal of your Wi-
drip tray cover and place the drip tray Fi network is sufficiently strong in the
cover into the lower panel. place where you want to set up your
 Place the coffee machine on a level, coffee machine.
flat surface that is not sensitive to  Touch Continue.
water (see “Installation”).
 Select the connection method you
Clean the appliance thoroughly wish to use.
before filling it with water and coffee
beans (see "Cleaning and care").  Follow the instructions in the coffee
machine display and in the
 Insert the plug of the coffee machine Miele@mobile App.
into the electrical socket and switch it Connection successfully established
on at the socket (see "Electrical appears in the display.
connection").
 Touch Continue to continue setting up.
 Remove the water container and fill it
with cold, fresh tap water. Only fill the Setting the water hardness level
water container up to the “max.”
marker and then refit it in the machine Contact your local water supplier to
(see "Filling the water container"). find out your local water hardness
range if necessary.
 Take the lid off the coffee bean
container, fill it with roasted coffee See “Settings - Water hardness” for
beans and replace the lid (see "Filling more information.
the coffee bean container").
23
Before using for the first time
 Enter the local water hardness level Switch the coffee machine off with
(in °dH) and confirm with OK. the On/Off  sensor. Do not switch
off at the power socket to switch off
Selecting Performance mode
the coffee machine. If you
Select the most suitable mode disconnect the coffee machine from
depending on your coffee preferences the electrical supply while using it for
(see “Settings - Performance mode”). the first time, you will have to set it
- Eco mode: This is an energy saving up for use again.
mode.
For the first coffee drinks, a larger
- Barista mode: This mode is quantity of coffee beans is ground and
optimised for perfect coffee powder from the coffee grounds may
enjoyment. adhere to the lid of the drip tray.
- Latte mode: In this mode drinks with
milk can be made significantly faster.
 Select the required mode and confirm
this with OK.
Your machine has been successfully set
up and is ready for use.
 Confirm with OK.
The coffee machine heats up and rinses
the pipework. The water used for
rinsing will run out of the central spout.
 Before making drinks with milk for the
first time, rinse the milk pipework (see
“Cleaning and care – Rinsing the milk
pipework”).
Please note that the full aroma of the

coffee and typical crema will not
develop fully until several coffees have
been made.
To ensure that any coffee residues

from the factory testing process are
removed from the brewing system,
please pour away the first two cups
of coffee when using the coffee
machine for the first time.
24
Filling the water container
 Risk to health due to

contaminated water.
Bacteria can develop in water which
has been sitting in the water
container for too long and is a risk to
your health.
Change the water in the water
container every day.
Pour out the water from the water
container if a drink has not been
prepared for a long time.
 Press the water container lid on the
right-hand side.
 Risk of damage due to incorrect
operation.  Pull the water container up by the lid
to remove it.
Unsuitable liquids such as hot or
warm water or other liquids can  Fill the water container with cold,
damage the coffee machine. fresh tap water up to the “max.”
Carbonated water leaves too much mark.
limescale in the coffee machine.
 Push the water container back into
Only use cold, fresh tap water to fill the machine.
the water container.
If the water container sits a little too
high or at an angle, check that it is
fitted correctly or whether the
surface that it sits on is soiled. The
drain valve may not be able to be
sealed and water will run out. Clean
the surface underneath the water
container if necessary.
25
Filling the coffee bean container
Coffee or Espresso can be made from
whole roasted coffee beans which are
freshly ground for each portion. This
requires the coffee bean container to be
filled with coffee beans.
Alternatively, you can make coffee
drinks with ready ground coffee (see
"Making drinks with ready ground
coffee").
 Risk of damage to the grinder

due to incorrect operation.  Take the lid off the coffee bean
The coffee machine will be damaged container.
if the bean container is filled with  Fill the container with roasted coffee
unsuitable substances such as beans.
liquids, ground coffee or coffee
beans treated with sugar, caramel or  Refit the lid.
similar. Useful tip: Only add enough beans to
In addition, green (unroasted) coffee last for a few days.
beans or mixtures of coffee beans Contact with air causes coffee beans to
which contain green coffee beans lose their aroma.
can damage the grinder. Green
coffee beans are very hard and still
contain residual moisture. These can
damage the coffee machine grinder
as soon as grinding begins.
Only put roasted coffee beans in the
bean container.
Useful tip: You can use a nut or seed

grinder to grind green coffee beans.
These types of grinder generally have a
rotating stainless steel blade. You can
then add the ground green coffee one
portion at a time to the ground coffee
chute and make the desired coffee
drink.
26
Switching on and off
Switching the coffee machine Switching the coffee machine

on off
 Touch the On/Off  sensor.  Touch the On/Off  sensor.
The coffee machine heats up and rinses If a drink has been dispensed, the
the pipework. Hot water will run out of coffee machine will rinse the pipework
the central spout. automatically before switching off.
When Select drink appears in the display, Switching off for longer
you can prepare drinks.
periods of time
If the coffee machine is already at If the coffee machine is not going to be
operating temperature, rinsing will not used for a longer period of time, e.g. if
take place. you are going on holiday, please do the
If you do not touch any sensors or run following:
any maintenance programmes, the  Empty the drip tray, the waste
display will switch itself off after approx. container and the water container.
7 minutes to save energy. The OK
sensor will flash on and off as long as  Clean all parts thoroughly, including
the appliance is switched on. the brew unit.
 Touch any one of the sensors to wake  If necessary, switch off the coffee
the coffee machine up again to make machine, switch it off at the socket
a drink. and unplug it to disconnect it from
the power supply.
27
Cup heating
(depending on model: CM 6360, Pre-heating cups
CM 6560)
Cups should always be pre-heated to
allow the flavour of the coffee to
develop and be retained.
The smaller the volume of the coffee/
espresso and the thicker the cup, the
more important it is to pre-heat the cup.
You can pre-heat cups or glasses on
the cup heating surface on the top of
the coffee machine.
When the cup heating surface is  Arrange the cups or glasses on the
activated, the cup heating surface will cup heating surface on the top of the
be heated continually until the coffee coffee machine.
machine is switched off.
Switching cup heating on or off

 Touch the  sensor.
 Select Settings  | Cup heating.
 Select the option you want and
confirm this with OK.
The setting is now saved.
28
Adjusting the central spout to the correct cup height
You can adjust the central spout to suit
the height of the cup you are using so
that the coffee or espresso will not cool
down as quickly and the crema will
have a better consistency.
 Pull the central spout down until it is

at the same level as the rim of the
cup.
Alternatively, push the central spout
up until there is enough room to fit a
larger cup or mug underneath.
29
Making drinks
 Danger of burning and scalding - Cappuccino Italiano has the same

on the dispensing spouts. proportions of milk froth and
espresso as a cappuccino. The
The liquids and steam dispensed are
difference is that the espresso is
very hot and can cause scalding.
added first and then the milk froth.
Keep well away from the area
underneath the spouts when hot - Espresso macchiato is an espresso
liquids and steam are being with a small amount of milk froth on
dispensed. top.
Do not touch hot components. - Flat white is a special variation of the
cappuccino: a much greater amount
Making coffee drinks with and of espresso compared to milk froth
without milk creates an intensive coffee aroma.
The following drinks can be made: - Café au lait is a French coffee

speciality made from coffee and milk
- Ristretto is a strong, concentrated froth. Café au lait is normally served
espresso. It is prepared with the in a bowl.
same amount of coffee as for an
espresso but with much less water. Hot milk or milk froth can also be
made separately.
- Espresso is a strong aromatic coffee
with a thick hazelnut brown coloured
froth - known as the crema - on top.
We recommend using espresso
roasted coffee beans to make an
espresso.
- Coffee differs from espresso by the
increased amount of water and the
roast of the beans.
We recommend using coffee beans
with the appropriate roast to make
the coffee.
- Long coffee is a coffee with
considerably more water.
- Cappuccino consists of approx. 2/3
milk froth and 1/3 espresso.
- Latte macchiato consists of 1/3
each of hot milk, milk froth and
espresso.
- Caffè latte consists of hot milk and
espresso.
30
Making drinks
Milk preparation the milk flask lid. The connecting piece

is easy to push out from the inside of
Additives containing sugar or milk the milk flask lid.
alternatives, e.g. soy milk, can clog
the milk pipework and milk carrying The "seam" on the milk tube and the
parts. Residues from unsuitable central spout facilitates the correct
liquids may adversely affect correct assembly.
preparation.
Do not use milk with additives.
Use only pasteurised cow's milk.
If you have not made any milk drinks

for a while, rinse the milk system
thoroughly before making the first
drink.
Useful tip: Using cold cow's milk

(< 10 °C) with a protein content of at
least 3% will produce the perfect milk
froth.
You can select milk with a fat content Using a milk carton with the milk
according to preference. With full cream siphon
milk (at least 3.5% fat), the milk froth The milk siphon enables you to prepare
will be slightly creamier than with low- milk directly from milk cartons and the
fat milk. like.
You can prepare milk with the milk
siphon or milk flask (supplied as
standard depending on model).
The connection piece is supplied as

standard and is attached to either the
milk siphon or the lid of the milk flask.  First insert the connecting piece onto
The connecting piece is either supplied the long stainless steel tube (milk
loosely with the machine or is fitted in siphon). Make sure that the slanted
end of the stainless steel tube is
pointing downwards.
31
Making drinks
 Attach the rinsing valve to the
connecting piece.
 Open the milk carton and dip the milk a Connecting piece
siphon into the milk. Place the milk
b Lid
carton to the right of the coffee
machine. c Sealing ring
 Connect the milk tube to the aperture d Stainless steel tube
in the central spout. e Glass
Useful tip: Rinse the milk siphon under
running water after use. Using the milk flask
Milk flask  Insert the connecting piece into the
lid from above until everything sits
depending on model: CM 6360, flush.
CM 6560
 Connect the stainless steel tube to
Milk is not cooled in the milk flask. the inside of the lid. Make sure that
Use cold milk (< 10 °C) to produce a the slanted end of the stainless steel
good quality milk froth. tube is pointing downwards.
 Fill the milk flask with milk up to a
maximum of 2 cm below the rim. Seal
the milk flask with the lid.
32
Making drinks
 Select a drink: touch the sensor
control for the drink you want.
Alternatively, select a drink in the
Other | Other drinks ( sensor) menu.
Dispensing will start.
Cancelling preparation
 Touch the symbol illuminated in
orange on the control panel again.
If you are making drinks with more than
 Place the milk flask to the right of the one component, e.g. latte macchiato,
coffee machine. you can cancel the preparation of each
component early.
 Attach the milk tube rinsing valve to
the lid of the milk flask.  Touch OK when Stop appears in the
display.
 Connect the flask to the coffee
machine by attaching the tube to the
aperture in the central spout. DoubleShot
Select the DoubleShot  function to
If you have not made any milk drinks make a particularly strong and aromatic
for a while, rinse the milk system coffee. In this case, more coffee beans
thoroughly before making the first will be ground and brewed halfway
drink. through brewing. Due to the reduced
extraction time, fewer unwanted aromas
Making a coffee drink and bitter substances are released.
DoubleShot can be activated for all

coffee drinks except "Ristretto".
Making a DoubleShot  of coffee

 Touch the  sensor immediately
before or after you have started
making a drink.
Preparation starts and the  sensor
lights up. Two portions of coffee beans
will be ground and brewed.
 Place a cup or glass under the central
spout.
33
Making drinks
Making 2 portions ( sensor)  Select Other | Other drinks | Coffee pot

and confirm with OK.
You can also dispense two portions of a
drink into one large cup or dispense  Select the number of portions you
two portions into two cups at the same want to dispense (3 to 8).
time.
Each cup of coffee will be brewed and
dispensed individually. The display will
inform you about the progress.
Cancelling preparation
 To prepare two cups at the same

time, place one cup under each of
the coffee spouts.
 Touch the  sensor immediately
before or after you have started
making a drink.
The  sensor lights up.
The dispensing starts and 2 portions of
the desired drink will be dispensed.
Coffee pot
You can make several cups of coffee
one after the other automatically with
the Coffee pot function (max. 1 litre).
The drinks menu is displayed.
Useful tip: Before starting Coffee pot,
ensure the bean container and the
water container are sufficiently filled.
 Place a sufficiently large container
under the central spout.
34
Making drinks
Making drinks with ready  Close the coffee chute.

ground coffee Making drinks with ready ground
To make drinks using ready ground coffee
coffee, add a portion of ground coffee Prepare ground coffee? appears in the
to the ground coffee chute. display.
This allows you to prepare a
decaffeinated coffee, for example, even  Select Yes and confirm with OK.
if the bean container is filled with You can now select which type of drink
regular coffee beans. you would like to make with the ground
Only 1 portion of coffee or espresso coffee.
can be made at a time when using  Place a cup or glass under the central
ready ground coffee. spout.
Place a maximum of 12 g in the  Select a drink.
ground coffee chute.
If too much ground coffee is added, The coffee machine will prepare the
the brew unit will not be able to desired drink.
process the coffee. If you select No and confirm this
with OK, the ground coffee will be
Adding ready ground coffee disposed of in the waste container
The coffee machine will use all the without being brewed. The appliance
ground coffee which has been added to rinses.
the chute to make the next coffee.
 Open the ground coffee chute.
Place a maximum of 12 g in the

ground coffee chute.
 Add ready ground coffee to the

chute.
35
Making drinks
Tea - Herbal tea is an aromatic infusion

drink made up of dried leaves or
This coffee machine is not intended fresh parts of plants.
for commercial or scientific purposes. Dispensing temperature:
Temperatures given are approximate approx. 78 °C; brewing time:
and can vary according to ambient approx. 8 minutes
conditions.
- Fruit tea consists of dried pieces of
To make tea, you can select from the fruit and/or parts of plants, e.g. rose
following options: hip. The flavour varies depending on
the plants used and their blend.
- Japanese tea is a high quality green
Many fruit teas are also flavoured.
tea and has a delicate, fresh, “green”
Dispensing temperature:
flavour.
approx. 78 °C; brewing time:
Dispensing temperature:
approx. 8 minutes
approx. 65 °C; brewing time:
approx. 1.5 minutes The type of tea determines the preset
temperature.
- White tea is a green tea where only
The respective dispensing temperatures
the young buds of the tea plant,
are recommended by Miele for making
which are still white, are used and
these types of tea.
processed very gently. White tea has
a particularly mild flavour. You can change the dispensing
Dispensing temperature: temperatures of individual teas by
approx. 70 °C; brewing time: changing the brewing temperature for
approx. 2 minutes a particular tea (see “Parameters -
- Green tea gets its green colour from Brewing temperature”). Temperatures
the leaves of the tea plant. The tea given are approximate and can vary
leaves are processed gently in according to ambient conditions.
different ways – either roasted or
Whether you use loose tea leaves,
steamed – depending on the region.
blended tea or tea bags depends on
Green tea can be infused multiple
your own personal preferences.
times.
Dispensing temperature: Follow the instructions for making
approx. 78 °C; brewing time: tea on the tea packaging.
approx. 2.5 minutes
- Black tea gets its dark colour and The amount of tea to use varies from
typical flavour from the fermentation one type of tea to the next. Always
of the tea leaves. Black tea can be follow the recommendations of the
drunk with a little lemon or with milk. manufacturer on the packaging or of
Dispensing temperature: the supplier. The amount of hot water
approx. 78 °C; brewing time: used can be adjusted depending on the
approx. 3 minutes type of tea and the size of the cup (see
“Portion size”)
36
Making drinks
TeaTimer  Place the tea filter or the tea bag in
You can use the TeaTimer function to the tea cup.
start a minute minder when making tea.
A specific brewing time is preset for the
selected type of tea. You can change
the preset brewing time (max. 14:59
minutes). The changed brewing time will
be saved.
While the brewing time is counting
down, you can continue to use the
coffee machine as normal. An audible
tone will sound and the  symbol will
flash after the brewing time has
elapsed.  Place the cup under the hot water
spout.
Setting the TeaTimer
 Touch the  sensor.
You can select from the following
options:  Select the type of tea you want and
confirm your choice with OK.
- Automatic: The TeaTimer starts
automatically when tea dispensing Hot water will be dispensed into the
has finished. cup.
- Manual: When tea dispensing has If you have selected the TeaTimer |
finished, you have the option of Automatic setting, the minute minder for
starting the TeaTimer. the brewing time will start after
dispensing the water for the tea.
Starting the TeaTimer manually
TeaTimer appears in the display as soon
 Select Settings  | TeaTimer. as the water for the tea has been
 Select the setting you want and dispensed.
confirm with OK.  Touch OK.
Making tea The editor will open with a suggested
If you touch the  sensor, a menu with time.
various types of tea will appear.  Change the brewing time, if
The drinks menu is displayed. necessary, and confirm with OK.
 Pour loose tea into a tea filter or An audible tone will sound and the
similar or take a tea bag from the  symbol will flash after the brewing
packet. time has elapsed.
37
Making drinks
 Remove the tea filter or tea bag when
the desired brewing time has
elapsed.
Preparing warm and hot water

 Danger of burning and scalding
on the hot water spout! The liquids
and steam dispensed are very hot
and can cause scalding.
Keep well away from the area
underneath the spouts when hot
liquids and steam are being
dispensed.
Do not touch hot components.

options:
- Hot water (approx. 80 °C)
- Warm water (approx. 65 °C)
 Place a suitable cup or glass
underneath the hot water spout.
 Select Other drinks and then warm or
hot water.
Dispensing will start.
38
Expert mode
With the Expert mode function you can
change the portion size while the drink
is being made. The setting will not be Dispensing
saved and will only apply for the current
drink.
Switching Expert mode on and

off  Use the  and  arrows to move the
indicator (small triangle) as you wish.
 Select Settings  | Expert mode.
 Select the desired option.
The setting is now saved.
Expert mode: Changing the

portion size
The portion size can only be changed

when the respective ingredient is
being processed while the drink is
being made.
If you select DoubleShot  or 2
portions , Expert mode cannot be
used to change the portion size.
 Select a drink.
Dispensing will start. You can adjust the
portion size while it is being dispensed,
e.g. individually change the amount of
hot milk, milk froth and espresso for
Latte macchiato.
39
Grinder setting
When the beans are ground correctly, Adjusting the grinder setting
the coffee or espresso will flow evenly
 Open the appliance door.
into the cup with a good crema.
The crema should have an even
hazelnut brown colour.
The grinder setting you select will be

used for all coffee drinks.
There are various ways to tell whether
the coffee grinder is set correctly.
The coffee has been too coarsely
ground if:
- espresso or coffee flows into the cup
too quickly,  Push the slide control a maximum of
- the crema is very pale and uneven. one setting to the left (for finer
grinding) or to the right (for coarser
Set a finer grinder setting. grinding).
The coffee has been too finely ground  Close the appliance door.
if:
 Empty the drip tray and the waste
- espresso or coffee flows into the cup container.
very slowly,
 Make one cup of coffee.
- the crema is dark brown.
Then you can adjust the grinder setting
Set a coarser grinder setting. again.
Only adjust the grinder one setting at The altered grinder setting will not
a time. take effect until after the second
Start making a drink to grind beans coffee has been dispensed.
again. Adjust the grinder setting one
setting at a time again.
40
Parameters
Displaying and changing For coffee drinks that use milk, you can
parameters not only set the amount of espresso or
coffee, but also the amount of milk or
You can change the portion size for all milk froth to be dispensed with these
drinks. drinks.
For coffee drinks, you can also set the
amount of coffee, the brewing A maximum portion size can be
temperature and pre-brewing for each programmed for each type of drink. The
drink individually. coffee machine halts preparation of the
coffee once this portion size has been
 Touch  and then select Parameters. reached. The maximum possible
 Select a drink and confirm with OK. portion size is then saved by the
appliance for this type of drink.
The parameters that you can change for
this drink will be displayed. If the water container becomes empty
during the preparation of a drink, the
If you have selected a coffee drink, the
programming of the portion size will
current settings for Amount of coffee,
be cancelled. The portion size will not
Brew temperature and Pre-brewing will be
be saved.
displayed.
The Portion size option is displayed in Changing the portion size

the first line. If you select Portion size  Place a cup or glass under the central
and confirm with OK, drink spout.
preparation will begin immediately.
 Select Portion size and confirm with
 Select the required parameters. OK.
 Change the setting as required and The desired drink will be made and Save
confirm with OK. will appear in the display.
The setting is now saved.  When the cup is filled up to the level
you want, touch OK.
Portion size If you want to change the portion size
The flavour of the coffee produced for coffee specialities made with milk,
depends not only on the type of coffee, the ingredients which make up the drink
but also on the amount of water used. will be saved one after the other while
You can programme the amount of the drink is being made.
water for all drinks (except Coffee pot) to  When the quantity for each ingredient
suit the size of your cups and/or the reaches the level you want, touch OK.
type of coffee you are using, for
example. The programmed combination of
ingredients and portion sizes will now
be dispensed every time that particular
drink is selected.
41
Parameters
Useful tip: You can change the portion - the type of coffee being used
size of drinks shown in the display by
- whether an espresso or a coffee is
touching and holding a sensor during
being made, and
preparation. Touch the desired drink
sensor until preparation starts. Save - the altitude of the region.
appears in the display during
Useful tip: Not all types of coffee
dispensing.
tolerate high temperatures. Several
types are sensitive to high
Amount of coffee temperatures, resulting in an impaired
The coffee machine can grind and brew crema and taste.
6-14 g of coffee beans per cup. The
greater the quantity, the stronger the Pre-brewing ground coffee
coffee.
When you select pre-brewing, the
There are various ways to tell whether coffee is moistened with a little hot
the amount of coffee is set correctly: water initially after it is ground. The
remaining amount of water is then
The amount of coffee is too low if:
pressed through the moistened coffee
- espresso or coffee flows into the cup grounds shortly after. This releases the
too quickly, aromas of the coffee better.
- the crema is very pale and uneven, You can set a short or long duration for
pre-brewing or turn the “Pre-brewing”
- the espresso or coffee lacks body.
function off completely.
Increase the amount of coffee so that
more ground coffee is brewed.
The amount of coffee is too high if:
- espresso or coffee flows into the cup
very slowly,
- the crema is dark brown,
- the espresso or coffee tastes bitter.
Decrease the amount of coffee so that
less ground coffee is brewed.
Useful tip: If the coffee is too strong for
you or it tastes bitter, try a different type
of bean.
Brewing temperature
The ideal brewing temperature will
depend on
42
User profiles
In addition to the Miele drinks menu Useful tip: It is best to select short,
(Miele profile), you can create individual memorable names.
profiles to cater for different tastes and The profile is created.
preferences.
The portion quantities and parameters Preparing User profile drinks
for all drinks can be adjusted in each  Touch the  sensor control and
profile. select User profiles. Confirm with OK.
The name of the current profile is  Select the profile you want.
shown in the top left of the display.  Select the drink you want.
Creating profiles Drink preparation starts.

 Touch the  sensor control and Changing drinks in a profile
select User profiles. Confirm with OK.
When you change the parameters of a
The User profiles menu opens. drink within a profile, these settings only
 Select Create profile. apply to the active profile. The settings
for drinks in other profiles are not
The editor will open in the display. affected.
Entering a name  Select the profile you want.
Use the  and  arrows to enter letters The name of the profile selected will be
and numbers. You can select both shown in the top left-hand corner of the
upper and lower case letters. display.
You can now change the drinks
Name
individually.
Editing profiles
When you have created at least one
Z     A B C D E F
profile, you can rename, delete or
change profiles in the User profiles menu.
- To enter a character, highlight a
 Select Edit and confirm with OK.
character and confirm the selection
with OK. You can now edit the selected profile.
- To delete a character, touch the Setting change of profile
 sensor.
- A name is saved by selecting the options:
tick  and confirming with OK.
- Manual: The selected profile remains
 Enter the profile name. active until you select another profile.
43
User profiles
- After each use: The Miele profile is
displayed after every drink.
- When switched on: Every time the
coffee machine is switched on, the
Miele profile is displayed, regardless
of which profile had been selected
before switching off.
 Select Change profile and confirm with
OK.
 Select the option you want and
confirm this with OK.
Changing a name
This selection is only possible if a
profile has been allocated in addition
to the Miele standard profile.
 Select Change name and confirm with
OK.
 Change the name as required (see
"Creating profiles").
Deleting a profile
This selection is only possible if a
profile has been allocated in addition
to the Miele standard profile.
 Select Delete profile and confirm with
OK.
 Select the profile you wish to delete.
 Select Yes and confirm with OK.
The profile is deleted.
44
MobileStart
With MobileStart you can start making a Switching MobileStart  on
drink, for example, via the and off
Miele@mobile App.
If you want to use MobileStart , the
You can only use MobileStart if option must be switched on.
Miele@home is set up for your coffee
machine.
 Touch the  sensor.
 Danger of burning and scalding The  sensor lights up. You can now
on the dispensing spouts.
start making a drink via the App. Follow
If liquids or steam are dispensed the prompts for doing this.
while the machine is unsupervised,
persons may burn themselves if they
place body parts under the central
spout or touch hot components.
Ensure that no one, especially
children, can be harmed if the
machine is operated without
supervision.
Milk is not cooled in the milk flask. If

you want to start making a drink with
milk using the App, make sure that the
milk is sufficiently cold (< 10 °C).
If the coffee machine is being
operated manually, it cannot be
operated via the App. Operation on
the appliance takes precedence.
To start making drinks remotely,
MobileStart must be activated. Make
sure that the coffee machine is ready to
use, for example check that the water
container is sufficiently filled. Place a
sufficiently large, empty cup under the
central spout.
If you are making a drink with

MobileStart, you will be notified of
drink dispensing with acoustic and
optical signals. These signals cannot
be changed or switched off.
45
Settings
Displaying and changing Volume

Settings You can set the volume of buzzer and
The drinks menu is displayed. keypad tones using the segment bar.
 Touch the  sensor. Display brightness
 Select Settings  and touch OK. You can set the display brightness
 Select the option you want to display using the segment bar.
or change.
Lighting
You can adjust the brightness of the
 Change the setting as required and lighting when the machine is switched
confirm with OK. on or off.
Some settings which can be found in You can also set for the switched off
the Settings menu are described in appliance the length of time after which
their separate sections in the the lighting should switch off (between
operating instructions. 15 minutes and 9 hours).
Language Info (display information)

You can select a language and country You can display the number of drink
variant for all display texts. portions or the number of possible
portions before maintenance
Useful tip: If you select the wrong programmes are necessary.
language by mistake, you can find the
“Language” option again via the Altitude
 symbol.
If the coffee machine is installed at high
altitudes, the lower air pressure will
Timer: Switch off after
cause the water to boil at a lower
If none of the sensors has been temperature. You can set the local
touched or no drink has been made, the altitude of the machine to ensure that
coffee machine will switch itself off after the correct temperatures are achieved.
20 minutes to save energy.
You can change this preset (can be set Performance mode
between 20 minutes and 9 hours). You can select the most suitable
performance mode for your type of use.
TeaTimer Eco mode is set as standard.
You can use the TeaTimer to start a Eco mode

minute minder when making tea (see
“Making drinks - TeaTimer”). Eco mode is an energy saving mode.
The system heats up only once drink
preparation has started.
46
Settings
Barista mode - Cup lighting on the central spout is
This Performance mode is optimised for switched on permanently at the
perfect coffee enjoyment. Coffee drinks maximum brightness level for as long
can be prepared without any delay as as the coffee machine is switched on.
the coffee machine remains heated to
the brewing temperature. This mode Water hardness
consumes more energy than Eco mode. Programme the coffee machine to the
water hardness level of your area so
Latte mode that it functions correctly and does not
This mode is optimised for preparing get damaged.
drinks containing milk. Milk-based
Contact your local water supplier to find
drinks can be prepared much faster.
out your local water hardness range if
This mode consumes more energy than
necessary.
Eco mode and Barista mode
If you are using bottled drinking water,
Party mode e.g. mineral water, select settings
This Performance mode is designed for according to the calcium content. The
infrequent, intensive use of the coffee calcium content is given on the label of
2+
machine, e.g. for family parties. the bottle in mg/l Ca or ppm (mg
2+
Ca /l).
After intensive use, clean the coffee
machine, and particularly the milk Do not use carbonated water.
pipework, thoroughly. If necessary,
descale the machine and degrease The water hardness is preset at the
the brew unit. factory to 21° dH (3.8 mmol/l).
Please note the following information Water hardness Calcium Setting
about Party mode: content
°dH mmol/l 2+
mg/l Ca or
- The pipework is rinsed much less 2+
ppm (mg Ca /l)
frequently or not at all.
1 0.2 7 1
- Any messages on the maintenance
status, or maintenance prompts, are 2 0.4 14 2
suppressed and delayed until the 3 0.5 21 3
next time the machine is switched
4 0.7 29 4
on.
5 0.9 36 5
- The Switch off after timer is
deactivated. The coffee machine 6 1.1 43 6
switches off 6 hours after the last 7 1.3 50 7
sensor has been touched. 8 1.4 57 8
9 1.6 64 9
47
Settings
Water hardness Calcium Setting Water hardness Calcium Setting
content content
°dH mmol/l 2+ °dH mmol/l 2+
mg/l Ca or mg/l Ca or
2+ 2+
ppm (mg Ca /l) ppm (mg Ca /l)
10 1.8 71 10 61-70 10.9-12.5 430-500 61-70

11 2.0 79 11
Useful tip: If your water hardness is
12 2.1 86 12 >21 °dH (3.8 mmol/l), we recommend
13 2.3 93 13 instead to use bottled drinking water
2+
14 2.5 100 14
(< 150 mg/l Ca ). This will mean your
coffee machine will need to be
15 2.7 107 15 descaled less often and there will be
16 2.9 114 16 less impact on the environment
17 3.0 121 17 because less descaling agent will be
used.
18 3.2 129 18
19 3.4 136 19 System lock 
20 3.6 143 20 You can lock the coffee machine to
21 3.8 150 21 prevent it being used without your
knowledge, for example by children.
22 3.9 157 22
23 4.1 164 23 Overriding the system lock 
24 4.3 171 24  Touch OK for 6 seconds.
25 4.5 179 25 The system lock is activated the next
26 4.6 186 26 time the machine is switched off.
27 4.8 193 27
Miele@home
28 5.0 200 28
The following points may appear under
29 5.2 207 29 Miele@home:
30 5.4 214 30
- Set up: This option only appears if
31 5.5 221 31 the coffee machine has not
32 5.7 229 32 previously been connected to a Wi-Fi
network or if the network
33 5.9 236 33
configuration has been reset.
34 6.1 243 34
- Deactivate*/Activate*: The settings
35 6.3 250 35 for the Wi-Fi network are retained,
36 6.4 257 36 but the network is switched on or off.
37-45 6.6-8.0 258–321 37-45
46-60 8.2-10.7 322–429 46-60
48
Settings
- Connection status*: Information RemoteUpdate
about the Wi-Fi connection is
displayed. The symbols indicate the The RemoteUpdate menu option is
strength of the connection. only displayed and can only be
selected if the requirements for using
- Set up again*: The settings for the Miele@home have been met.
current Wi-Fi network will be reset.
The Wi-Fi connection will be set up The RemoteUpdate function is used for
again. updating the software in your coffee
machine. If an update is available for
- Reset*: The settings for the current
your coffee machine, this will be
Wi-Fi network will be reset.
downloaded by the machine
The network configuration should be automatically. Updates will not be
reset whenever the coffee machine is installed automatically. They must be
being disposed of or sold, or if a used initiated manually.
coffee machine is being put into If you do not install an update, you can
operation. This is the only way to continue to use your coffee machine in
ensure that all personal data has been the usual way. However, Miele
removed and, in the case of the latter, recommends installing updates.
the previous owner will no longer be
able to access the coffee machine. Switching on/Switching off
* This option appears if Miele@home RemoteUpdate is switched on as

has been set up and the coffee standard. Available updates will be
machine has been connected to your downloaded automatically and will only
Wi-fi network. be installed if you initiate it.
Switch off RemoteUpdate if you do not
Remote control wish any updates to be downloaded.
Remote control appears when the Running a RemoteUpdate
coffee machine is connected to a Wi-Fi
network. Information about the content and
scope of an update is provided in the
You can change the coffee machine
Miele@mobile App.
settings, for example, when remote
control is switched on in the A message will appear in your coffee
Miele@mobile App. To start making a machine display if a software update is
drink via the App, MobileStart must be available.
additionally activated.
You can install the update immediately
Remote control is switched on as or postpone it until later. When the
standard. coffee machine is switched on again,
you will be reminded about the update.
Switch RemoteUpdate off if you do not
wish to install updates.
49
Settings
The update can take several minutes. You can activate demo mode without
commissioning the appliance for the
Please note the following information first time. The water container is
about the RemoteUpdate function: empty or not inserted. Switch the
- You will only receive a message when coffee machine on. As soon as the Fill
an update is available. and replace the water container message
appears, touch the  sensor for
- Once an update has been installed, it 5 seconds. Demo mode is active.
cannot be undone.
- Do not switch off the coffee machine Factory default settings
while an update is being downloaded
You can reset the settings back to the
or installed. Otherwise, the update
ones which were set when the coffee
will be aborted and will not be
machine was delivered - the factory
downloaded or installed.
default settings.
- Some software updates can only be
carried out by a Miele service The following will not be reset:
technician. - The number of drinks dispensed
and the appliance status (No. of
Software version portions until appliance needs
The “Software version” menu option is descaling, ... brew unit needs
intended for Miele service technicians. degreasing)
You do not require this information for - Language
your own use.
- Profiles and respective drinks
Showroom programme (Demo - Miele@home
mode)
Do not activate this setting for
domestic use.
The Showroom programme | Demo mode
function enables the coffee machine to
be demonstrated in stores or
showrooms. In this mode, the machine
lights up but drinks cannot be prepared
and no maintenance programmes can
be carried out.
50
Cleaning and care
 Risk to health due to inadequate cleaning.

Heat and moisture inside the coffee machine can cause coffee residues to
become mouldy and/or milk residues to go off and pose a risk to health.
Carefully clean the coffee machine regularly.
Cleaning intervals - Quick guide

Recommended frequency What do I have to clean / maintain?
Every day Water container
(at the end of the day)
Waste container
Drip tray and drip tray cover
Milk flask
Milk siphon
Once a week Central spout
(more often if heavily soiled)
Rinsing valve and milk pipework connection pieces (with
cleaning brush)
Brew unit
Interior area underneath the brew unit
Housing of the machine (especially important immediately
after descaling)
Once a month Bean container and ground coffee chute
Water container filter
Clean the steam jet with the cleaning brush.
When prompted Degrease the brew unit (with 1 cleaning tablet)
Descale the machine (with 1 descaling tablet)
51
Cleaning and care
Cleaning by hand or in the  Risk of damage as a result of

dishwasher excessively high dishwasher
temperatures.
The brew unit is not dishwasher-
Components may be rendered
safe.
unusuable (e.g. deformed) if washed
Clean the brew unit by hand only in a dishwasher at a temperature of
under warm running water. Do not more than 55 °C.
use washing-up liquid or any other
For dishwasher-safe parts, the
cleaning agent.
maximum temperature of the
The following must be cleaned by hand dishwashing programme selected
only: must not exceed 55 °C.
- Central spout stainless steel cover Contact with natural dyes such as
- Brew unit those found in carrots, tomatoes and
ketchup may discolour the plastic
- Water container lid parts in the dishwasher. This
- Bean container lid discolouration does not affect the
stability of the parts.
- Lower panel
The following components are
dishwasher safe:
- Drip tray and lid
- Drip tray cover
- Waste container
- Water container
- Central spout (without stainless steel
cover)
- Milk tube with rinsing valve
- Milk siphon
- Milk flask with lid (supplied
depending on model)
52
Cleaning and care
 Danger of burning and scalding Unsuitable cleaning agents

on hot components or by hot liquids. Contact with unsuitable cleaning
Components can become very hot agents can alter or discolour all
during operation. Touching hot surfaces. All surfaces of this
components can cause burning. The appliance are susceptible to
liquids and steam dispensed are very scratching.
hot and can cause scalding. Remove any residual cleaning agent
Keep well away from the area immediately. To protect the machine
underneath the spouts when hot and surrounding surfaces from
liquids and steam are being damage, make sure you remove any
dispensed. spillages or splashes of descaling
Always allow the coffee machine to agent immediately.
cool down before cleaning it.
Please be aware that water in the To avoid damaging the surfaces of your
drip tray can also be very hot. appliance, do not use:
- cleaning agents containing soda,
 Risk of damage due to moisture alkalines, ammonia, acids or
ingress. chlorides
The steam from a steam cleaner
- solvent-based cleaning agents
could reach electrical components
and cause a short circuit. - cleaning agents containing descaling
Do not use a steam cleaner to clean agents (unsuitable for cleaning the
the coffee machine. housing)
- stainless steel cleaning agents
It is important to clean the machine
regularly, as the used coffee grounds - dishwasher cleaners (unsuitable for
will soon go mouldy. Milk residues can cleaning the housing)
go off and can block the milk pipework.
- glass cleaning agents
- cleaning agents for ceramic cooktops
- oven cleaner
- abrasive cleaning agents, e.g.
powder cleaners and cream cleaners
- hard, abrasive sponges, e.g. pot
scourers, brushes or sponges which
have been previously used with
abrasive cleaning agents
53
Cleaning and care
- dirt erasers Drip tray and waste container
- sharp metal scrapers Clean the drip tray and waste
- steel wool or stainless steel wire container every day to avoid
scourers unpleasant smells and mildew.
The waste container is located in the

drip tray. Water from rinsing also
collects in the waste container.
A prompt will appear in the display
when the drip tray and/or the waste
container is full and needs to be
emptied. Empty the drip tray and the
waste container.
 Danger of burning!
If the rinsing process has just
finished, wait a while before
removing the drip tray from the
machine. The water used for rinsing
will continue to run out of the coffee
spouts for a while.
Remove and empty the drip tray and

the waste container while the coffee
machine is switched on. Otherwise the
message Empty and refit the drip tray and
the waste container will appear in the
display even though the drip tray and/
or the waste container are not filled to
the maximum level.
 Slide the central spout up as far as it
will go.
54
Cleaning and care
Cleaning the drip tray cover

a  Remove the drip tray cover.
 The drip tray cover can be cleaned in
the dishwasher, or by hand using
c warm water, a little washing up liquid,
b and a soft cloth.
 Dry the drip tray.
 Pull the drip tray carefully out of the

machine. Take the lid  off.
 Empty the drip tray and the waste
container.
 Remove the drip tray cover  and
the lower panel .
 Clean all parts thoroughly.
Clean the lower panel by hand only  Refit the drip tray. Make sure that the
using warm water, a little washing up drip tray cover is correctly fitted (see
liquid and a soft cloth. picture).
All other parts are dishwasher-safe.
Water container
 Clean the inside of the machine
underneath the drip tray. Clean the water container lid by
hand only using warm water and a
 Reassemble all parts and place the little washing-up liquid.
drip tray back in the coffee machine.
Clean the water container by hand
Make sure that the drip tray is pushed every day. You can clean the water
right into the coffee machine as far as container in the dishwasher once a
it will go. week.
 Press the marker on the lid of the
water container.
 Pull the water container up by the lid
to remove it.
55
Cleaning and care
Removing and cleaning the

water container filter
Clean the water container filter once a
month.
The water container filter is located
underneath the water container.
 Remove the water container.
 Remove the lid from the container

and wash it by hand.
 Clean the water container in the
dishwasher, or by hand using warm
water and a little washing-up liquid
applied with a soft cloth. After
cleaning, dry the water container.
 Carefully clean and dry the surface
the water container sits on,  Unscrew the cap. Remove the sealing
particularly the recesses. ring and the filter.
 Fit the lid back on the water  Rinse individual parts carefully under
container. running water.
Make sure that the valve, the  Then replace the water container filter
underside of the water container and (with the cross facing upwards) and
the surface the water container sits on then the sealing ring. The opening of
are clean. Otherwise, the water the seal should face downwards.
container will not sit correctly. Finally screw the cap back on tightly.
 Push the water container back into
the machine.
Dismantling and cleaning the

central spout
Clean the central spout’s stainless
steel cover by hand only, using
warm water and a little washing-up
liquid.
All other parts are dishwasher-safe.
56
Cleaning and care
- Use the cleaning brush supplied for
difficult to reach areas, e.g. in the
central spout unit.
- Stubborn soiling is more easily
removed if the individual components
are soaked overnight in water with a
little washing-up liquid. Rinse the
components under running water
afterwards.
 Remove the upper silicone piece with

the holder for the milk pipework .
 Slide the central spout right down

and remove the stainless steel cover
by pulling it off towards you.
 You will find a black, cylindrical

part  inside the grey silicone piece.
Pull out the black part.
 Remove the dispensing spouts .
 Clean all parts thoroughly.
 Pull the dispensing unit off towards
you.
57
Cleaning and care
 Refit the dispensing unit onto the
central spout.
 Replace the stainless steel cover and
connect the milk pipework if required.
 Clean the surfaces of the central

spout with a damp cloth.
To effectively remove coffee residues,
clean the coffee pipework once a
month with the cleaning brush.
Useful tip: The "seam" on the milk tube
and the central spout facilitates
assembly.
 Bend the cleaning brush slightly and

clean both spouts from the top and
bottom.
Reassembling the central spout

The dispensing unit is easier to
reassemble if the individual parts are
dampened with water beforehand.
 Reassemble the dispensing unit.
Press the dispensing spouts  firmly
all round so that the dispensing unit
sits properly in the groove.
58
Cleaning and care
Cleaning the steam jet Cleaning the milk tube and

Clean the steam jet once a month. rinsing valve
 Slide the central spout right down Risk of damage due to incorrect
and remove the stainless steel cover cleaning.
by pulling it off towards you. The silicone stopper can be
 Pull the dispensing unit off towards damaged by sharp objects, e.g. the
you. cleaning brush, and rendered
unusable.
Do not use pointed objects for
cleaning, e.g. a needle.
Clean the silicone stopper under
running water and/or in the
dishwasher. Do not use the supplied
cleaning brush.
Clean the rinsing valve and the milk

tube once a week.
Push the cleaning brush a max. of

1 cm into the steam jet.
 Clean the steam jet with the cleaning

brush.
 Push the dispensing unit back into
the central spout and replace the
stainless steel cover.
 Pull the silicone stopper out of the

body of the rinsing valve.
 Rinse the silicone stopper under
running water before placing it in the
dishwasher.
59
Cleaning and care
Risk of damage to the silicone

stopper!
Ensure you remove the silicone
stopper before using the cleaning
brush or similar to clean the rinsing
valve body.
 Clean the rinsing valve body under  Rinse the milk tube and the rinsing
running water with the cleaning brush valve body under running water.
to remove milk residues.
 Clean all parts in the dishwasher.
Useful tip: Alternatively, you can soak
the individual components overnight in
water and washing-up liquid. Rinse the
components under running water
afterwards.
 Reassemble the rinsing valve with the
silicone stopper.
Cleaning the milk siphon

Clean the milk siphon every day.
 Rinse the milk siphon under running
 Also clean the hose connections in water.
the rinsing valve body: to do this,
insert the cleaning brush in each  Remove the connecting piece from
opening and move the brush back the stainless steel tube.
and forth.  Clean the individual components in a
dishwasher.
60
Cleaning and care
Useful tip: Alternatively, you can soak Bean container and ground
the individual components overnight in coffee chute
water and washing-up liquid. Rinse the
components under running water  Danger of injury on the grinder!
afterwards. Switch off the machine and
disconnect it from the power supply
Cleaning the milk flask before cleaning the bean container.
Clean the milk flask every day in a
dishwasher or by hand using warm Coffee beans contain oils which can
water and a little washing-up liquid. deposit on the walls of the bean
container and hinder the flow of the
 Unscrew the lid from the milk flask beans. Therefore, clean the bean
and remove the stainless steel tube. container regularly with a soft cloth.
 Place all milk flask components in a  Open the bean container.
dishwasher.
 Remove any coffee beans.
 Clean the bean container with a dry,
soft cloth.
The bean container can now be refilled.
If necessary, clean the ground coffee

chute:
 Open the coffee chute and remove
any ground coffee residue.
Useful tip: Use a vacuum cleaner to
remove any coffee residues from the
bean container and the ground coffee
chute.
If necessary, you can remove the

connecting piece and sealing ring
from the milk flask lid. Once you have
removed the stainless steel tube, the
connecting piece is easy to push out
from the inside of the lid. Clean the
individual components in a
dishwasher.
61
Cleaning and care
Cleaning the housing Rinse appliance

If soiling is allowed to stay on for a If coffee has been dispensed, the coffee
long time or there is contact with machine will rinse the coffee pipework
unsuitable cleaning agents, surfaces automatically before switching off.
can alter or discolour. You can also start Rinse appliance
Remove any soiling on the housing manually.
immediately.
Rinsing the milk pipework
To protect the machine and
surrounding surfaces from damage, If you have not made any milk drinks for
make sure you wipe up any spillages a while, rinse the milk system
or splashes of descaling agent thoroughly before making the first drink.
immediately.  Touch .
 Switch the coffee machine off.  Select Maintenance | Rinse milk
pipework and confirm with OK.
 Clean the appliance front with a clean
soft sponge and a solution of warm Place the rinsing valve in the drip tray
water and washing-up liquid. Then appears in the display.
dry with a soft cloth.
Useful tip: You can also clean the
appliance front with the Miele all
purpose microfibre cloth.
Opening the "Maintenance"

menu
You can find the maintenance
programmes in the Maintenance menu.
Carry out the relevant maintenance
programme when the prompt to do so
appears in the display.  Place the rinsing valve in the opening
on the right of the drip tray cover and
Useful tip: To reduce the frequency of confirm with OK.
the drip tray needing to be emptied,
and to catch possible splashes, you The milk pipework will now be rinsed.
can place a container under the central
Cleaning the milk pipework
spout.
(maintenance programme)
 Touch .
The Clean milk pipework maintenance
 Select Maintenance and confirm with programme lasts for approx.
OK. 15 minutes.
You can now select a maintenance
programme.
62
Cleaning and care
You need 1 sachet of cleaning agent for  Pour the prepared cleaning solution
milk pipework for the maintenance into the water container. Push the
programme. water container back into the
machine.
 Touch .
 Follow the further instructions given
 Select Maintenance | Clean milk
in the display.
pipework.
 If prompted in the display, carefully
The cleaning process cannot be rinse out the water container with
cancelled. It must be completed clean water. Ensure that no cleaning
through to the end. agent is left in the water container. Fill
the water container with water.
The cleaning process is finished when
The process will start. the drinks menu appears in the display.
 Follow the instructions in the display.
Remove the water container. Fill it with
cleaning solution (see operating instructions)
and refit it. appears in the display.
Preparing the cleaning solution

For optimal cleaning results, we
recommend the Miele Cleaning agent
for milk pipework. The cleaning agent
was specially developed for Miele
coffee machines and prevents damage
to the machine due to unsuitable
cleaning agents.
It is available to order from the Miele
online shop or directly from Miele (see
the end of this booklet for contact
details).
 Add 1 sachet of cleaning agent for
milk pipework to a container and pour
in 300 ml of lukewarm water. Stir the
solution with a spoon until the
cleaning powder has fully dissolved.
 Remove and empty the water
container.
63
Cleaning and care
Degreasing the brew unit and  Confirm with OK.

cleaning the interior The maintenance programme will start.
Depending on the natural oil content of  Follow the instructions in the display.
the coffee used, the brew unit can
become blocked quite quickly. It must Cleaning the brew unit and the
be degreased regularly in order to interior
ensure aromatic coffee and trouble-free
operation of the coffee machine. Clean the brew unit by hand only
under warm running water. Do not
We recommend using Miele Cleaning use washing-up liquid or any other
Tablets to clean the brew unit. These cleaning agent. The moving parts of
have been specially developed for use the brew unit are lubricated. Cleaning
with Miele coffee machines and prevent agents will damage the brew unit.
subsequent damage. To ensure good tasting coffee and to
Miele Cleaning Tablets can be ordered prevent the formation of microbes in
via the Miele webshop or directly from the machine, remove and clean the
Miele (see the end of this booklet for brew unit under running water once a
contact details). week.
The maintenance programme for
Rinse the brew unit by hand and clean inside
degreasing the brew unit lasts for
approx. 10 minutes. the machine appears in the display.
You need 1 cleaning tablet for the  Open the appliance door.
maintenance programme.
After 200 portions have been
dispensed, a message prompting you
to degrease the brew unit will appear in
the display.
 Confirm the message with OK.
This message will appear repeatedly
until the brew unit is degreased.
Degreasing the brew unit

 Touch the  sensor.  Press and hold the button under the
brew unit handle  and, whilst doing
 Select Maintenance | Degrease the brew
so, turn the handle to the left .
unit.
 Carefully pull the brew unit out of the
The cleaning process cannot be coffee machine.
cancelled. It must be completed
through to the end.
64
Cleaning and care
When you have removed the brew

unit, do not change the position of
the handle on the brew unit.
 Clean the brew unit by hand under

warm running water without using
washing-up liquid or any other
cleaning agent.
 Clean the interior of the coffee

machine. Make sure that the areas
highlighted (in white) in the illustration
are cleaned especially well.
Useful tip: Use your vacuum cleaner to
remove dry ground coffee residues.
Adding a cleaning tablet to the brew

 Scrape the coffee residues from the unit
filter of the brew unit.
Insert brew unit containing tablet. Close the
 Dry the funnel to prevent ground door. appears in the display.
coffee sticking to it the next time a
coffee is prepared.
Make sure you regularly remove any

damp ground coffee residues to
prevent the build-up of mould.
 Drop a cleaning tablet into the top of

the brew unit (arrow).
 Push the brew unit with cleaning
tablet back into the coffee machine,
making sure it goes in straight.
65
Cleaning and care
Descaling the appliance

Risk of damage from spilt descaling
solution.
Sensitive surfaces and/or natural
floors can suffer damage.
Wipe up any spillages of descaling
agent immediately.
Limescale builds up in the coffee

machine through use. How often the
appliance needs to be descaled will
 Press the button under the handle of
depend on the water hardness level in
the brew unit  and, whilst doing so,
your area. Limescale must be removed
turn the handle to the right .
regularly.
 Close the appliance door.
The appliance will guide you through
 Follow the further instructions given the descaling process. Various
in the display. messages will appear in the display,
e.g. you will be prompted to empty the
The cleaning process is finished when
drip tray or fill the water container.
the drinks menu appears in the display.
The descaling process is essential and
takes approx. 15 minutes.
You need 1 descaling tablet for the
maintenance programme.
The coffee machine prompts you when
it needs to be descaled. The remaining
number of drinks that can be made
before descaling will appear in the
display after each drink.
When the number of remaining portions
reaches 0, the appliance will lock out.
You can switch the coffee machine off if
you do not want to carry out the
descaling programme at this point.
However, you cannot make any drinks
until the machine has been descaled.
Descale appliance appears in the display.
66
Cleaning and care
The cleaning process cannot be You will need 1 descaling tablet to

cancelled. It must be completed descale the machine.
through to the end.

The process will start.
If the operating temperature for the

descaling process is too high, the
coffee machine will be cooled down.
An extra message will not be
displayed during the cooling down
phase.
 Place 1 descaling tablet in the water
When Fill the water container with descaling
container.
agent and lukewarm water up to the 
symbol and replaceappears in the  Fill the water container to the
display, proceed as follows.  marker with lukewarm water.
Preparing the descaling solution Follow the instructions for the mixing
For optimum descaling results, we ratio carefully. It is important that you
recommend using the Miele descaling do not fill the water container with
tablets provided. too much or too little water.
The descaling tablets have been Otherwise the descaling process will
specially developed for Miele coffee be cancelled prematurely.
machines.
Carrying out descaling
Other descaling agents, which  Push the water container back into
contain other acids besides citric the machine.
acid and/or other undesirable
substances, such as chlorides, may  Follow the further instructions given
cause damage to the appliance. in the display.
Moreover, the descaling result When Fill the water container up to the 
required cannot be guaranteed if the symbol and insert. Close the door. appears
descaling solution was not of the in the display:
appropriate concentration.
 Remove the water container and
Miele descaling tablets are available to rinse it thoroughly with clean water.
order via the Miele webshop or directly Ensure that no descaling solution
from Miele (see the end of this booklet residue remains in the water
for contact details).
67
Cleaning and care
container. Fill the water container to
at least the  symbol with fresh tap
water.
The descaling process has finished
when the drinks menu appears in the
display.
68
Problem solving guide
With the help of the following guide, minor faults in the performance of the
appliance, some of which may result from incorrect operation, can be remedied
without contacting Miele. This will save you time and money because you won't
need a service call.
Please note that a call-out charge will be applied to unnecessary service visits
where the problem could have been rectified as described in these operating
instructions.
Messages in the display

Error messages must be confirmed with OK. Otherwise the message may
reappear in the display even though the problem has been remedied.
Follow the instructions which appear in the display to remedy the problem.
If the fault message appears again in the display, contact Miele.
Problem Possible cause and remedy

F1, F2, There is an internal fault.
F80, F82  Switch the coffee machine off with the On/Off 
sensor. Wait for approximately one hour before
switching the appliance back on again.
F41, F42, F74, F77, F235, There is an internal fault.
F236  Switch the coffee machine off with the On/Off 
sensor. Wait for approximately 2 minutes before
switching the machine back on again.
F10, F17 No water or very little water is being drawn in.
 Remove the water container. Fill the water
container with fresh tap water and refit the water
container.
 Remove and clean the water container filter (see
“Cleaning and care – Removing and cleaning the
water container filter”).
69

F73 or The brew unit cannot be positioned correctly.
Check the brew unit  Switch the coffee machine off with the On/Off 
sensor.
 Switch off at the wall socket and remove the plug.
Wait for two minutes before inserting the plug
back in the socket and switching back on.
 Remove the brew unit and rinse under warm
running water.
 Push the coffee ejector of the brew unit into the

correct position (see diagram).
 Do not fit the brew unit. Close the appliance door
and switch the coffee machine on with the On/
Off  sensor.
This will initialise the brew unit motor and put it back
into the start position.
 When Insert the brew unit appears in the display,
open the appliance door and put the brew unit
back in the machine. Close the appliance door.
70

Too much ground coffee There is too much ground coffee in the ground coffee
chute.
The brew unit cannot compact ground coffee if more
than 12 g (two level spoonfuls) of ground coffee are
added to the coffee chute. The ground coffee will be
emptied into the waste container and the fault
message will appear in the display.
 Switch the machine off with the On/Off  sensor.
 Remove and clean the brew unit by hand (see
"Cleaning and care - Degreasing the brew unit and
cleaning the interior").
 Remove the ground coffee inside the coffee
machine, e.g. with a vacuum cleaner.
 Place a maximum of 12 g of coffee in the ground
coffee chute.
There is too much ground coffee in the ground coffee
chute.
Certain types of coffee produce a large quantity of
coffee grounds. Usually the grinder is set too coarse
and the amount is set to maximum.
 Set the grinder to a finer setting.
 Select a smaller amount of coffee.
If the coffee is still not satisfactory, e.g. too little
aroma, try a different type of coffee beans.
71
Unusual performance of the coffee machine
The display remains The On/Off  sensor was not touched for long
dark when the coffee enough.
system is switched on  Touch and hold the On/Off  sensor for at least
with the On/ 3 seconds.
Off  sensor.
The plug is not properly inserted into the socket or
the socket is not switched on.
 Insert the plug into the socket correctly and switch
on.
The mains fuse has tripped because the coffee
machine, mains voltage or another appliance is
defective.
 Switch off at the wall socket and remove the plug.
 Contact a qualified electrician or Miele.
The coffee machine The factory set switch-off time (20 minutes) or the
switches off suddenly. switch-off time you have programmed has been
reached.
 If required, you can select a new switch-off time
(see "Settings - Timer").
The plug is not properly inserted into the socket or
the socket is not switched on.
 Insert the plug into the socket correctly and switch
on.
The sensors do not There is an internal fault.
respond to touch.  Disconnect the appliance from the electricity
The appliance cannot supply by switching off at the wall socket and
be operated. withdrawing the power plug, or switching off the
mains circuit breaker.
The display is hard to The display brightness is set too low.
see or not able to be  Change this setting.
read.
72

The water container is not in the correct position.
Fill and replace the water
containerappears in the  Remove the water container and push it back in
display even though the again.
water container is full  Remove and clean the water container filter (see
and in the machine. “Cleaning and care – Removing and cleaning the
water container filter”).
The water container was not correctly filled and
refitted for descaling.
 Fill the water container to the descaling symbol 
and restart the descaling programme.
The coffee machine needs descaling.
Fill and replace the water
containerappears after  Switch the coffee machine off with the On/Off 
switching on even sensor. Wait approx. one hour.
though the container is  Switch the appliance back on again. As soon as
filled and fitted in the Heating-up phase appears, touch the  sensor
machine. The appliance control and then select Descale appliance.
does not rinse.  Descale the coffee machine.
After switching on the This is not a fault.
machine the message When the drip tray and waste container are emptied
Empty the drip tray and the after the coffee machine has been switched off, the
appears
waste container internal counter is not reset. Empty the drip tray and
even though they are the waste container appears in the display even
both empty. though the drip tray and the waste container are not
filled to the maximum. Remove the drip tray and
waste container from the machine, empty them if
necessary, and then refit them.
73

Neither milk nor milk The milk tube was connected incorrectly to the
froth comes out of the central spout.
central spout.
The seam on the milk tube, on the central spout and

on the rinsing valve facilitates assembly.
 Ensure that the milk tube is connected correctly to
the central spout.
The milk pipework is blocked.
 Clean the central spout and milk pipework
carefully with the brush.
Empty the drip tray and the
This is not a fault. The drip tray was not removed
waste containerappears completely and/or was refitted too quickly.
in the display, even
though the drip tray has
been emptied.
Insert the drip tray and the The drip tray is not in the correct position and is
waste containerappears therefore not detected.
in the display even  Empty the drip tray and the waste container.
though both are fitted. Reassemble all parts and push the drip tray back
as far as it will go in the coffee machine.
74

The waste container is The drip tray has probably been removed without the
overflowing even waste container being emptied.
though the drip tray and Removing the drip tray resets the internal counter for
grounds container have emptying the waste container.
been emptied following  Always empty the waste container if you remove
each reminder. the drip tray.
Certain types of beans produce a lot of coffee when
they are ground, meaning that larger coffee pucks
are pressed.
 Adjust the quantity of coffee and grinder setting if
necessary.
 Empty the waste container more often than
indicated in the display.
Fill the bean container This is not a fault.
appears in the display  Confirm the message with OK.
even though the bean
Insufficient coffee beans are getting into the grinder.
container has just been
Have you used a dark roast?
filled.
This type of coffee bean is often oily. These oils can
cling to the inside of the coffee bean container and
hinder the flow of beans.
 Make a coffee and observe whether the coffee
beans drop into the coffee bean container.
 Clean the coffee bean container more often if you
are using darker, oilier coffee beans.
Try other types of coffee beans which are less oily.
The coffee machine This is not a fault.
does not rinse itself If the coffee machine is already at operating
when turned on. temperature, rinsing will not take place.
75

Coffee dispensing is This is not a fault.
repeatedly interrupted The brew unit has not detected the ground coffee.
and the message Fill the Certain types of coffee produce a small quantity of
bean container appears in coffee grounds. Usually the grinder is set too fine and
the display. the amount is set to minimum.
If the coffee is too strong for you or tastes bitter, try a
different type of coffee beans.
If the display appears with all types of coffee:
 Set the grinder to a coarser setting (see "Grinder
setting").
 Select a larger amount of coffee.
Don't forget to check any drinks changed in "User
profiles".
If the message only appears when dispensing certain
drinks:
 Check the amount of coffee set for this drink (see
"Amount of coffee"). Select a larger amount of
coffee.
 You may also need to set a coarser grinder setting.
The descaling The descaling programme cannot be stopped once
programme was started the OK sensor has been touched.
by mistake. Descaling must be continued through to completion.
This is a safety precaution to make sure the machine
is descaled correctly. This is important for the
longevity and functional efficiency of your coffee
machine.
 Descale the coffee machine.
76

Coffee is not flowing The central spout has a blockage.
out of the central spout.  Rinse the coffee pipework (see "Cleaning and care
Or coffee is only being - Rinsing the appliance").
dispensed via one
Does coffee still not flow out of the central spout or is
spout.
it only being dispensed via one spout?
 Dismantle the central spout and clean all parts
carefully. Use the cleaning brush supplied for
difficult to reach areas.
 Make sure all parts are reassembled correctly.
The brew unit is blocked.
 Degrease the brew unit (see "Cleaning and care -
Degreasing the brew unit and cleaning the
interior").
77

The milk sputters when The milk pipework was not fitted correctly.
it is dispensed. Hissing  Take note of the seam on the double hose when
noises can be heard fitting it to the central spout.
when milk is being  In case you have detached the milk tube from the
heated up or frothed. rinsing valve: the double hose has different
Although the milk diameters. Pay attention to accurate assembly.
should be frothed, only
hot milk comes out of The milk temperature is too high. Good milk froth can
the main dispenser. only be achieved with cold milk (below 10 °C).
 Check the temperature of the milk.
The central spout is not fitted correctly and is
drawing in air. Or the spouts are blocked.
 Check whether the central spout has been
assembled correctly. Make sure that all parts are
tightly connected to one another.
 Clean the central spout. Rub the spout under
running water to remove any dirt.
The milk pipework, connection pieces, the stainless
steel tube on the milk flask and the milk siphon are
blocked.
 Clean all parts thoroughly with the cleaning brush.
The steam jet on the central spout has a blockage.
 Clean the steam jet with the cleaning brush (see

illustration).
78

Coffee grounds have This is not a fault.
settled on the lid of the The movement of the brew unit during the brewing
drip tray and in the process can cause some ground coffee to fall
interior around the brew around it. The type of beans used, the fineness of
unit. the ground coffee and the amount of coffee ground
also affect the amount. Important! Clean the interior
of the coffee machine regularly to prevent mould
etc.
Check whether the amount of coffee is set too high.
The display lights up The Demo mode of the coffee machine for Miele
but the coffee machine Experience Centres and Chartered Agents has been
does not heat up and no activated.
drinks are made.  Deactivate Demo mode.
The coffee machine
cannot be switched off.
79
Unsatisfactory results
The coffee is not hot The cup has not been pre-heated.
enough. The smaller the cup and the thicker its walls, the
more important it is to pre-heat it.
 Pre-heat the cups, e.g. using the cup heating
function (depending on model).
The brewing temperature is set too low.
 Set a higher brewing temperature.
The filters in the brew unit are blocked.
 Remove the brew unit and clean it by hand.
 Degrease the brew unit.
The heating-up time is The coffee machine needs descaling.
getting longer, the  Descale the coffee machine.
amount of water being
dispensed is incorrect
and the coffee machine
is not performing
properly. Coffee drinks
are being dispensed
very slowly from the
central spout.
The amount of coffee The brew unit is blocked.
dispensed has changed.  Degrease the brew unit (see "Cleaning and care -
interior").
The consistency of the The milk temperature is too high. Good milk froth can
milk froth is only be achieved with cold milk (below 10 °C).
unsatisfactory.  Check the temperature of the milk in the milk flask.
The milk pipework is blocked.
 Clean the central spout and milk pipework with the
brush.
80

The coffee grinder The coffee bean container has become empty during
makes a louder noise the grinding process.
than usual.  Fill the coffee bean container with fresh beans.
There may be foreign objects such as plastic or
stones in amongst the coffee beans.
 Switch the coffee machine off immediately. Call
Miele.
The coffee flows too The coffee is too coarsely ground.
quickly into the cup.  Set the grinder to a finer setting.
The coffee drink is The coffee is too finely ground.
dispensed too slowly  Set the grinder to a coarser setting (see "Grinder
into the cup. setting").
The brew unit is blocked.
 Degrease the brew unit (see "Cleaning and care -
interior").
The crema on the The grinder setting is not correct.
coffee or espresso is  Set the grinder to a finer or coarser setting.
not as it should be.
The brewing temperature is too high for the type of
coffee being used.
 Set a lower brewing temperature.
The coffee beans are no longer fresh.
 Add fresh coffee beans to the coffee bean
container.
81
Transporting the machine
If you are not going to use the coffee When the display goes out, the
machine for an extended period of time machine has finished evaporating.
and you intend to transport it, e.g. when
 Switch off the machine and unplug it
moving house, a number of procedures
to disconnect it from the power
will need to be carried out:
supply.
- Empty and clean the coffee bean
 Clean the drip tray and waste
container
container.
- Empty and clean the water container
- Evaporate the coffee machine
Packing
The coffee machine should only be
- Clean the interior of the machine
packed when it is clean and dry.
- Pack the machine securely Residues of coffee grounds can cause
scratches on surfaces. Coffee and milk
Evaporating the coffee residues or water can cause a build-up
machine of bacteria.
The coffee machine should be Use the original packaging including
evaporated before it is stored for a long polystyrene blocks to pack the coffee
period of time or transported any machine.
distance – particularly at temperatures
Also pack the operating instructions so
below freezing.
that they are available when the coffee
Evaporating the appliance involves machine is next used.
removing all traces of water from the
system to prevent the risk of water and
frost damage.
 Select Other | Settings  |Showroom
programme | Evaporate.
The cleaning process cannot be

cancelled. It must be completed
through to the end.
 Select Yes and confirm with OK.

 Caution! Danger of burning and

scalding on the dispensing spouts!
Hot steam is discharged.
82
After sales service and warranty
Contact in case of fault Warranty

In the event of any faults which you The manufacturer's warranty for this
cannot remedy yourself, please contact appliance is 2 years.
Miele.
For further information, please refer to
You can book a Miele customer your warranty booklet.
service call-out online at
www.miele.com.au/service or
www.miele.co.nz/service.
Contact information for Miele can be
found at the end of this booklet.
Please quote the model and serial
number of your appliance when
contacting Miele. This information can
be found on the data plate.
83
Accessories
These products and other useful Optional accessories
accessories can be ordered via the
Miele accessories and cleaning and
Miele webshop or directly from Miele
conditioning products are available for
(see back cover for contact details).
your coffee machine.
Accessories supplied - Original Miele all purpose
- Starter set “Miele appliance care” microfibre cloth
Various cleaning products are For removing finger marks and light
supplied depending on model. soiling
- Cleaning brush - Cleaning tablets

For cleaning the milk pipework For degreasing the brew unit
- Milk siphon - Descaling tablets

For preparing milk directly from milk For descaling the water pipework
cartons and the like - Milk flask with lid
- Milk flask with lid For storing and preparing milk
For storing and preparing milk
(supplied depending on model)
84
Saving energy
The following tips can help you save
energy and money as well as care for
the environment:
- Operate the coffee machine in Eco
mode.
- Switch the coffee machine off with

the On/Off  sensor if it is not going
to be used for a while.
- Change the setting for the Switch off
after timer to 20 minutes. The coffee
machine will then switch itself off
20 minutes after the last drink was
made or a sensor was touched.
- If you only want to pre-heat your
cups occasionally, you can switch the
cup heating surface off. You can use
hot water to pre-heat the cups.
85
Electrical connection
Before connecting the appliance, make The machine must not be used with so-
sure that the connection data on the called energy saving plugs. These
data plate (voltage and frequency) reduce the amount of energy supplied
match the mains electricity supply. to the machine, causing it to overheat.
This data must correspond in order to
If the mains connection cable is faulty,
avoid the risk of damage to the
it must only be replaced by a qualified
appliance. If in any doubt, consult a
electrician in order to avoid a hazard.
qualified electrician.
The connection data is quoted on the
data plate. The data plate can be seen
on the left-hand side when the drip tray
is pulled out.
The machine is supplied with a mains
cable with moulded plug for connection
to a 50 Hz 220-240 V supply.
The coffee machine must be connected
to the mains supply via a suitable
switched socket with earthing contact.
Connection must comply with national
and local safety regulations.
The fuse rating must be at least 10 A.
The socket should be next to the
appliance and be easily accessible.
Do not connect the machine to the
mains electricity supply by a multi-
socket adapter or an extension lead.
These do not guarantee the safety of
the appliance (e.g. danger of
overheating).
Do not connect the machine to an
inverter such as those used with an
autonomous energy source, e.g. solar
power. When switched on, peak loads
in the system can cause the safety
switch-off mechanism to be triggered.
This may damage the electronic unit.
86
*INSTALLATION*
Installation
 Danger of overheating due to If the machine is installed in a niche, the

insufficient ventilation. niche must provide the following
minimum dimensions:
If the coffee machine is not
sufficiently ventilated, the appliance Height 508 mm
can overheat.
Ensure that there is sufficient Width 450 mm
ventilation around the coffee Depth 555 mm
machine.
Do not cover the coffee machine When setting up the machine: make
with tea towels etc. while it is in use. sure that the appliance door of the
machine can be fully opened so that
If the coffee machine is installed the brew unit can be removed with
behind a closed furniture front, heat ease when required.
and moisture can build up behind the
furniture front when closed. This can  The machine must be set up in the
result in damage to the coffee niche such that it sits flush with the
machine and/or furniture unit. front edge of the niche.
Do not close the furniture front while
the coffee machine is in use.
Please observe the following installation

instructions:
- The location of the machine must be
dry and well ventilated.
- The ambient temperature of the room
in which the machine is used must be
between +10 °C and +38 °C.
- The machine must be set up on a
level, flat surface. The surface must
be water resistant.
87
*INSTALLATION*
Appliance dimensions
88
Technical data
Electricity consumption in standby: < 0.1 Watt

Electricity consumption in < 0.5 Watt
networked standby:
Pump pressure: max. 15 bar
Through-flow heater: 1 stainless steel thermo block
Appliance dimensions (W x H x D): 251 x 359 x 427 mm
Net weight: 9.9 kg
Connection cable length: 140 cm
Water container 1.8 l
capacity:
Coffee bean container capacity:
Approx. 300 g
Milk flask capacity: 0.5 l
Drip tray 0.75 l
capacity:
Waste container max. 10 portions of coffee grounds
capacity:
Central spout: Height-adjustable between 80-140 mm
Grinder: Conical steel grinder
Grinder setting: 5 settings
Ground coffee amount: max. 12 g
Frequency band: 2.400 – 2.4835 GHz
Max. transmission power < 100 mW
(The stainless steel milk flask is supplied with the CM 6360, CM 6560.)
89
Miele Australia Pty. Ltd. Miele New Zealand Limited
ACN 005 635 398 IRD 98 463 631
ABN 96 005 635 398
Miele Experience Centre and Miele Experience Centre

Head Office Melbourne: and Head Office Auckland:
1 Gilbert Park Drive 8 College Hill
Knoxfield, VIC 3180 Freemans Bay, Auckland 1011
Miele Experience Centre South Melbourne: Miele Experience Centre
206-210 Coventry Street Wellington:
South Melbourne, VIC 3205 183 Featherston Street
Miele Experience Centre and Office Sydney: Wellington 6011
3 Skyline Place 0800 464 353 (0800 4 MIELE)
Frenchs Forest, NSW 2086
Miele Experience Centre and Office Brisbane: www.miele.co.nz
Tenancy 4C, 63 Skyring Terrace
Newstead, QLD 4006
Miele Experience Centre Gold Coast:
131 Ferry Road
Southport, QLD 4215
Miele Experience Centre and Office Adelaide:
83-85 Sir Donald Bradman Drive
Hilton, SA 5033
Miele Experience Centre and Office Perth:
Miele Global Headquarters
205-207 Stirling Highway
Germany
Claremont, WA 6010
Miele & Cie. KG
1300 464 353 (1300 4 MIELE) Carl-Miele-Straße 29
33332 Gütersloh
www.miele.com.au Federal Republic of Germany
CM 6160, CM 6360, CM 6560
en – AU, NZ M.-Nr. 11 619 020 / 00

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Operating instructions

To avoid the risk of accidents or damage to the appliance, it is

en – AU, NZ M.-Nr. 11 619 020

Packaging material Disposing of your old

Please dispose of it at your local

Warning and Safety instructions...................................................................... 6

Guide to the appliance ..................................................................................... 16

Controls and display ......................................................................................... 18

Before using for the first time .......................................................................... 23

Filling the water container ................................................................................ 25

Filling the coffee bean container ..................................................................... 26

Switching on and off ......................................................................................... 27

Adjusting the central spout to the correct cup height................................... 29

Making drinks .................................................................................................... 30

Cleaning and care ............................................................................................. 51

Problem solving guide ...................................................................................... 69

Transporting the machine................................................................................. 82

After sales service and warranty ..................................................................... 83

Saving energy .................................................................................................... 85

Electrical connection ........................................................................................ 86

Read the operating instructions carefully before using the coffee

Miele cannot be held liable for injury or damage caused by non-

Keep these instructions in a safe place and pass them on to any

Safety with children

 Install the coffee machine out of reach of children.

 Only use the coffee machine in rooms where the ambient

 Before any repair work is carried out, the appliance must be

 Risk of injury to the eyes!

 Please note the following regarding water:

Cleaning and care

The following applies to appliances with stainless steel

a Hot water spout i Height-adjustable central spout

d Water container k Milk tube aperture

e Ground coffee chute l Lower panel with drip tray cover

f Bean container * depending on model: CM 6360,

* depending on model: CM 6360,

a On/Off  sensor g “DoubleShot”  sensor

d Optical interface i Arrow sensors 

Drink sensor symbols

Sensor controls To select a menu option, keep pressing

You can find more drinks in the Other

Selecting a menu and

You will then be able to start an action

Symbols in the display

Your coffee machine is equipped with sporadic or even complete connection

Before installing the coffee machine

Availability of the Wi-Fi

Setting up the network (Miele@home)

Useful tip: You can also set up

Please note that the full aroma of the

To ensure that any coffee residues

 Risk to health due to

 Risk of damage to the grinder

Useful tip: You can use a nut or seed

Switching the coffee machine Switching the coffee machine

Switching cup heating on or off

 Pull the central spout down until it is

 Danger of burning and scalding - Cappuccino Italiano has the same

The following drinks can be made: - Café au lait is a French coffee