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Payaid Agreement V1 2

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APP NO:

PROMO CODE:

- ENHANCING YOUR PAYMENTS EXPERIENCES.

MERCHANT LEGAL NAME:

DOING BUSINESS AS / MARKETING NAME:

OFFICIAL WEBSITE:

PG WEBSITE:

BUSINESS ADDRESS:

CITY: PIN:

NATURE OF BUSINESS:

GSTIN: COMPANY PAN:

Date of Incorporation:

NAME OF AUTHORISED PERSON:

CONTACT NUMBER:

EMAIL ADDRESS:

SM CODE: SH CODE:

Private Ltd
Sole Proprietor Partnership Limited Company

Trust Association Others

PayAid Agreement_v1.1_03082021 1|Page


[B] Merchant Profile

Nature of Business (Detailed Description):


Number of years in Business:

Annual turnover in Rs: Annual

Profits in Rs:

How many days will it take product to reach merchant upon payment?

Real time 0-3 days 3-7 days 7-30 days More than 30 days

[C] Owner/Partner/Director/Officer Details – 1

Details (where more than one, state all, state the name of the trust and the date of the trust deed if relevant. Note: each
director to sign unless expressly agreed otherwise by us)

Title:  Mr.  Mrs. First Name: Last Name:


□ Miss  Ms.
Home Address:

City: State: Post Code:


Position: Date of birth: Phone No:
PAN Number: (Copy of PAN CARD is Mandatory)
Identification Type: □ Passport □ Voters Card □ Other

[D] Owner/Partner/Director/Officer Details – 2

Details (where more than one, state all, state the name of the trust and the date of the trust deed if relevant. Note: each
director to sign unless expressly agreed otherwise by us)

Title:  Mr.  Mrs. First Name: Last Name:


□ Miss  Ms.
Home Address:

City: State: Post Code:


Position: Date of birth: Phone No:
PAN Number: (Copy of PAN CARD is Mandatory)
Identification Type: □ Passport □ Voters Card □ Other

[E] Bank Information for Funding, Fees & Chargeback’s


(Please provide your Bank Account Details)

Account Name: Bank IFSC:


Account No: Bank Name:
Branch Address / details:
Other Banking Information
Payment mode:  NEFT/RTGS

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PayAid Agreement_v1.1_03082021
PAYAID PAYMENTS PRIVATE LIMITED - SERVICE AGREEEMENT
This agreement has been made and entered into at Hyderabad on day of , ;

BETWEEN
PAYAID PAYMENTS PVT LTD, a company incorporated under the Companies Act, 2013 having its registered office at Garden Manor Apartments,
405, Somajiguda, Hyderabad, Telangana 500082 (hereinafter referred to as “PayAid” which expression shall, unless be repugnant to the context thereof,
include its successor in interest and permitted assigns):
PayAid and the Merchant hereinafter collectively referred to as “Parties” and individually as “Party”.

AND

(Hereinafter referred to as “Merchant”, which


expression shall, unless be repugnant to the context thereof, include its successor in interest and permitted assigns):

WHEREAS,
A. PayAid is a payment services provider and enables online acceptance of payments through various means.
B. The Merchant is desirous of availing PayAid services in order to accept payments of customer charge through the internet and/or through IVR system
from customers for products purchased by them on the merchant site and receives aggregate final payment of Settlement amounts in Merchant bank
Account.
C. PayAid has agreed to provide the PayAid services and Merchant has agreed to obtain the same on terms and conditions hereinafter contained in this
agreement.
For the purpose of this Agreement:
a. “Acquiring Banks” shall mean various banks, financial institutions, Card Associations, payment system providers who are defined and
licensed under the Payment and Settlement Systems Act, 2007.
b. “Acquiring Bank Services” shall mean the payment gateway system and services provided by the Acquiring Banks such as to (i) route
internet based Valid Card transactions; (ii) offer various facilities through the internet, including Net Banking facilities; (iii) provide
Authentication and Authorization from Card Associations or other third-party clearing houses; and (iv) provide settlement facilities in respect of
payment instructions initiated by the customers.
c. "Authentication" shall mean the process by which the Customer’s identification is authenticated by the Acquiring Banks.
d. "Authorization" shall mean the process by which the Issuing Institution and/or the relevant Card Association electronically or otherwise convey
the approval of the charge (i.e., if the Customer has a Valid Card and/or the required credit limit/ debit limit to pay the Customer Charge
requested) on a Transaction being undertaken by a Customer on your Website.
e. “Business Days” shall mean any day on which Acquiring Banks are open for business in India, other than Saturday, Sunday and any days
declared by us and/or Acquiring Bank as a Holidays
f. "Card Association(s)" shall mean any of Visa, MasterCard, Visa Electron, Maestro, Diners, American Express or any other card association
as may be specified by us from time to time.
g. “Card Association Rules” shall mean the written rules, regulations, releases, guidelines, processes, interpretations and other requirements
(whether contractual or otherwise) imposed or adopted by any Card Association.
h. “Chargeback” shall mean reversal of the value of the Customer Charge with respect to any Transaction, inter alia, on account of (i) alleged
forgery of the card number/bank account or other details (ii) any charge/debit made on a card that has been listed as a hot listed card or otherwise
listed on the Card association warning bulletins (iii) duplicate processing of the transaction; or (iv) for other reasons as per applicable rules and
guidelines issued by RBI, Card Associations, Acquiring Banks and Issuing Institutions. In addition, it shall include any debit to the PayAid’s bank
account to recover the value of the Customer Charge in the event that you have insufficient funds in the Nodal Account and/or you fail to pay for
the same.
i. “Completion of Transaction” shall mean PayAid Completion of Transaction and/or PayAid Completion of Transaction depending upon the
PayAid Product opted for or if PayAid demands Proof of Delivery.
j. “Confidential Information” shall mean any and all written, oral or other tangible or intangible form of information, discoveries, ideas,
concepts, know-how (whether patentable or copyrightable or not), research, development, designs, drawings, blueprints, diagrams, models,
samples, flow charts, data, computer programs, disks, diskettes, tapes, algorithms, software programs, marketing plans or techniques, technical,
financial, or business information” trade secrets which includes but is not restricted to any portion or scientific or technical or proprietary
information, design, process, procedure, formula or improvement which is not generally available to the public as delivered by either Party
(“Disclosing Party” to the other Party (“Receiving Party”) within the framework of this Agreement or resulting there from. Provided that
confidential information disclosed orally or those produced by electronic media or through any other intangible means shall be deemed
confidential if it is identified as being confidential if it is reduced in writing within (30) thirty days of the date of disclosure. Such writing shall
specify the date, time, place, persons involved and the substance of the confidential information so disclosed.
k. "Customer" shall mean an individual or legal entity, who/which purchases Products, offered by you on your Website or Mobile Application or
through IVR System and is directed to the Internet Payment Gateway using a Valid Card or Net Banking account or any other acceptable modes
of Payment Mechanism, provided by us.
l. “Customer Bank Account” shall mean a bank account or credit/ prepaid/ cash card account of the Customer with Issuing Institution.
m. “Customer Wallet” shall mean a digital prepaid instrument authorized under the Payment and Settlement Systems Act, 2007 and held by the
Customer with the Issuing Institution.
n. “Customer Charge” shall mean the sale price of the Products purchased by the Customer plus the shipping charge (if any) and all other taxes,
duties, costs, charges and expenses in respect of the Products/payment that are to be paid by the Customer.
o. “Delivery” shall mean (i) in respect of a good, delivery of the good by a courier/parcel service appointed by the you or your vendors, to the
Customer within Delivery Due Date at the address specified by the Customer in this behalf; or (ii) in respect of a service, delivery or performance
of provisions of service within the Delivery Due Date.
p. “Delivery Due Date” shall mean the date/period displayed on the Website or otherwise notify to the Customer on or before which you shall
deliver the Products to the Customer(s).
q. “EMI” shall mean equated monthly instalment payment plan schemes of various Issuing Institutions which PayAid offers you.
r. "Issuing Institution" shall mean a bank or financial institution or other legal entity, with which the Customer has a Customer Wallet, a Net
Banking account and/or which has issued the Valid Card to the Customers (explanation: except for debit card or credit card Transactions, the
Issuing Institution of the Customer and the respective Acquiring Bank will be the same).
s. “IVR System” shall mean interactive voice response technology that allows the Customer to interact with the your PayAid hosted IVR platform
through a telephone by way of telecommunication signal tone inputs on the keypad and make payments of Customer Charge through IVR
dialogue.
t. "Merchant Bank Account" shall mean the bank account maintained and nominated by you for settlement of your Settlement Amount.

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PayAid Agreement_v1.1_03082021
u. “Merchant Site” shall mean your Website or Mobile Application as detailed in the Merchant Service Form or the IVR System hosted by
PayAid for you.
v. “Mobile Application” shall mean a software application that runs on smart phones, tablet computers and other mobile devices, the contents of
which are controlled, operated and owned and established by you, for the purposes of enabling the Customers to view Products and carry out
Transactions for purchase of Products, offered on the Mobile Application.
w. “Mobile SDK” shall mean proprietary mobile software development kit, a custom mobile software application and packaged Application
Programming Interface codes (APIs) developed by PayAid.
x. “Net Banking Account” shall mean the facility and internet account provided by the Issuing Institution to Customers holding a bank account
or digital wallet account with the Issuing Institutions specified by PayAid from time to time. Provided that the bank account is not listed in
current warning or restricted bank account bulletins or notices.
y. “Nodal Account” shall mean an inoperative account held by PayAid with any of the banks for the purpose of pooling the monies collected from
Customers on your behalf and facilitating the transfer of these funds in final settlement to you (after deducting TDR), pursuant to RBI notification
DPSS.CO.PD.No.1102/ 02.14.08/2009-10, dated 24/11/2009 or any other RBI notifications/guidelines amended from time to time.
z. “Nodal Bank” shall mean the bank(s) designated by PayAid for the purpose of pooling the funds collected from Customers on your behalf and
facilitating the transfer of these funds in final settlement to you (after deducting TDR), pursuant to RBI notification DPSS.CO.PD.No.1102/
02.14.08/2009-10, dated 24/11/2009 or any other RBI notifications/guidelines amended from time to time.
aa. “One Click Checkout” shall mean the facility provided to the Customers to save its Valid Card details on the PayAid server to purchase the
Products from the Merchant Site with a single click.
bb. “Outstanding Amount” shall mean the amount payable by you to PayAid, Acquiring Banks and/or Customers for any losses, costs, damages,
penalties, Chargebacks, refund overdraft or credit problems suffered or incurred by the Customers, PayAid and/or Acquiring Banks; any fees and
other payments owed to PayAid by you; and any claims or proceedings filed against PayAid and/or Acquiring Banks by the Customers or any
third Party.
cc. “Payment Mechanism” shall mean the mechanism of making payment by utilizing the internet facilities of various Acquiring Banks, Card
Associations, card payment systems and through such other modes and mechanisms of payment and delivery as may be notified by PayAid from
time to time.
dd. “PayAid Account” shall mean the merchant account maintained with PayAid in order to provide the PayAid Services to you.
ee. “PayAid Services” shall have the meaning ascribed to it in Recital A provided through PayAid Products.
ff. “PayAid Product” shall mean the PayAid Enterprise and/or PayAid product opted for by you, by means of which PayAid provides you PayAid
Services.
gg. “PayAid Site” shall mean the websites provided by PayAid Payments Private Limited (i.e secure. PayAid depending upon the PayAid Product
opted for by you) by means of which PayAid provides aggregative Internet Payment Gateway services/ PayAid Services to you and the
Customers.
hh. "Products" shall mean goods and/or services offered for sale by you on the Merchant Site.
ii. “Proof of Delivery” shall mean sufficient legitimate records evidencing Delivery of the Product to the Customer (i.e., Courier
Company’s delivery confirmation and delivery confirmation by the Customer).
jj. "RBI" shall mean the Reserve Bank of India.
kk. “Reserve” shall mean the interest free, refundable funds provided and replenished by you to PayAid from time to time.
ll. “Settlement Amount” shall mean Customer Charge minus the TDR and any other charges/fees payable by you to PayAid under this Agreement.
mm. “Transaction" shall mean every payment request/order placed by the Customer on the Merchant Site for purchasing Products from you.
nn. “Transaction Discount Rate” or “TDR” shall have the meaning prescribed in Clause 11.
oo. “Upgraded Mobile Application” shall mean the Merchant’s Mobile Application integrated with the Mobile SDK.
pp. "Valid Card" shall mean any unexpired credit card or debit card which is issued by an Issuing Institution designated to issue a Visa, MasterCard,
Visa Electron or a Maestro or cash card, pre-paid card or other card as may be specified by PayAid from time to time. Provided that the card is
not listed in current warning or restricted card bulletins or notices and bears the signature of the person in whose name the card is issued.
qq. “Data localization” refers to the RBI circular RBI/2017-18/153 DPSS.CO.OD No.2785/06.08.005/2017-2018 which mandates all payment
service providers to store payment transaction data within India. You are required to adhere to these guidelines wherever applicable.

1. INTRODUCTION
In this Merchant Service Agreement (" Agreement "), "Merchant", "you" and “your" refer to each customer (" Merchant ") and its designated agents,
including your administrative contact, and "PayAid", "we", "us" and "our" refer collectively to PayAid. This Agreement explains our obligations to you,
and your obligations to us in relation to the service(s) you purchase. By purchasing the service(s) you agree to establish an account with us for such
services. When you use your account or permit someone else to use your account to purchase or otherwise acquire access to additional PayAid service(s)
or to modify or cancel your service(s) (even if we were not notified of such authorisation), this Agreement as amended covers any such service or actions.
Additionally, you agree that the administrative contact for any services provided to you is your agent with full authority to act on your behalf with respect
to such services, as permitted by the Services and related documentation, including (but not limited to) the authority to terminate, transfer (where transfer
is permitted by the Agreement), or modify such services, or purchase additional services. Any acceptance of your application(s) or requests for our
services and the performance of our services will be deemed to occur at our offices in Bangalore.

2. VARIOUS SERVICES
Sections 1 through 12 apply to any and all Services that you purchase under the Agreement. The terms and conditions set forth in the attached schedules
to the Agreement apply only to customers who have purchased the PayAid services referenced in those schedules. Such schedules are incorporated into
this Agreement by this reference. In the event of any inconsistency between the terms of Sections 1 through 12 and the terms of the schedules, the terms
of the schedules shall control with regard to the applicable PayAid service. If you purchase separate PayAid services that are sold together as a "bundled"
package, as opposed to your purchasing such services separately, termination of any part of the services may result in termination of all PayAid services
provided as part of the bundled package unless arrangements are made to pay for the services separately. Please see Section 10 of this Agreement for
termination terms.

3. MEMBERSHIP
You must register with us in order to open a PayAid Account and use PayAid Services. We allow both individuals and Legal Entities to register with
PayAid. Without any legal obligation to do so, we require certain information from you, as laid out in the registration form, to permit the use of PayAid
Services. You must provide accurate and complete information. In addition, you must keep the information that you provide up-to-date at all times. For
business Users, you are only permitted to apply and enrol, if you represent a legitimate business and have the

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authority to enter into this Agreement on behalf of the business. You represent and warrant that you are duly authorized by the business entity to accept
this Agreement and have the authority to bind such business entity. You further represent and warrant that the business entity has all the requisite
consents, approvals, certificates, agreements, registrations and licences in accordance with the laws, regulations, rules and guidelines in force in India
from time to time.
You must provide accurate and complete information in response to our questions. You must complete this and other processes to access any funds that
you accept through the Services. We reserve the right to suspend or terminate your PayAid Account in event that you provide inaccurate, untrue, or
incomplete information, or fail to comply with the account registration requirements.

4. ELIGIBILITY REQUIREMENT FOR OPENING A PAYAID ACCOUNT


By creating/opening a PayAid Account, you represent and confirm that you are:
A. 18 (eighteen) years of age or older;
B. an Indian citizen, a legal resident of India or a business entity, authorized to conduct business in India;
C. not 'incompetent to contract' within the meaning of the Indian Contract Act, 1972; and
D. Entering into and performing this Agreement, as per applicable law.
You further represent and confirm that you are not a person debarred from using the PayAid website and/or receiving the PayAid Services under the
laws of India or other applicable laws.
PayAid Services and your PayAid Account can only be used in India. You acknowledge that PayAid Services may be subject to export restrictions imposed
by the laws, rules, regulations, and guidelines in force in India.

5. USER NAME AND PASSWORD


You must choose a reasonably descriptive User name that clearly identifies you or your business. This name might appear on the Customer’s valid card/
Account statement. If a Transaction dispute results from your failure to use a reasonably descriptive user name, you agree to indemnify PayAid for any
costs stemming from such dispute.
As part of the PayAid registration process, you will create a password for your PayAid Account. You are responsible for maintaining the confidentiality
of the password and the PayAid Account, and are fully responsible for all activities that occur under the PayAid Account, including, without limitation,
all actions by sub-users registered under the PayAid Account. You agree to (a) immediately notify PayAid of any unauthorized use of your password or
the PayAid Account or any other breach of security, and (b) ensure that you exit from your PayAid Account at the end of each session. PayAid cannot
and will not be liable for any loss, damage or other liability arising from your failure to comply with this Clause or from any unauthorized access to or
use of the PayAid Account. In the event of any dispute between two or more parties as to ownership of a particular PayAid Account, you agree that
PayAid will be the sole arbiter of such dispute, at its sole discretion and that PayAid’s decision (which may include termination or suspension of any
account subject to dispute) will be final and binding on all parties.

6. APPROVAL AND REGISTRATION TO AVAIL PAYAID SERIVCES


At the time of registration, you are required to disclose the exact business category/business sub-category for which you will be using the PayAid
Services and only avail the PayAid Services through your designated Merchant Site. You understand and acknowledge that in order to use the PayAid
Services for any other purpose, you shall notify PayAid in writing of such change and such change will be subject to approval by PayAid.
By accepting the terms of this Agreement, you agree to provide PayAid with all such documents as required by PayAid to register you with PayAid,
and/or the Acquiring Banks and Nodal Banks, as the case may be. You authorize PayAid to request for supplemental documentation at any time (before
or after your PayAid Account has been activated), in order to verify your identity, the accuracy of the information provided, legitimacy of your business,
and/or your customers, including a customer report that contains your name and address, etc. If we cannot verify that this information is accurate and
complete, we may deny your use of the Services, or close your PayAid Account at any time.
You further understand and acknowledge that PayAid, the Acquiring Banks and Nodal Bank have the right to withdraw their approval/consent at any
time prior to or after commencement of the PayAid Services.

7. OUR RELATIONSHIP WITH YOU


PayAid facilitates individuals and legal entities in accepting payments initiated by their customers on their website or mobile application directed to the
PayAid Site, using Valid Cards, Net Banking and various other acceptable modes of Payment Mechanism provided by PayAid.

PayAid, a software application (“Software Application”) and has established a PayAid Site. PayAid will act as an intermediary, by creating a link
between the Merchant Site and the respective Acquiring Banks by means of the Software Application and PayAid Site, for enabling the Customers to
make payment of Customer Charge on the Merchant Site for the Transactions carried, using Acquiring Bank’s Services (“Internet Payment Gateway"). In
order to serve in this role, we have entered into agreements with various Acquiring Banks, Nodal Bank, Financial Institutions, Card Associations and
other software providers who are in the business of providing information technology services, including but not limited to, internet based electronic
commerce, internet payment gateway and electronic software distribution services, to enable use of internet payment gateways developed by them, to (i)
route internet based Valid Card Transactions; (ii) offer various facilities through the internet, including net banking facilities; (iii) provide Authorization
from Card Associations or other third party clearing houses; and (iv) provide settlement facilities in respect of payment instructions initiated by the
Buyers.

These Transactions are between you and your customers and we are only acting as an intermediary. We are not (i) a payment System Provider as defined
under the Payment and Settlement Systems Act, 2007, (ii) a banking company as defined under the Banking Regulation Act, 1949 or (iii) a non-banking
financial company as defined by the Reserve Bank of India Act, 1938.

The relationship between PayAid and you are on principal-to-principal basis. Nothing contained herein shall be deemed to create any association,
partnership, joint venture or relationship of principal and agent or master and servant, or employer and employee between us hereto or any affiliates or
subsidiaries thereof or to provide either Party with the right, power or authority, whether express or implied to create any such duty or obligation on
behalf of the other Party.

PayAid has no connection or interest of whatsoever nature in your business or the Products offered/ marketed on the Merchant Site. PayAid shall provide
PayAid Services to you, as an independent entity and under the terms and conditions of this Agreement. PayAid has no relationship with the Customers
and all actions under this Agreement which may affect the Customers are instructed by you. You alone shall be responsible to the Customers and neither
PayAid nor the Acquiring Bank or anybody connected to PayAid or Acquiring Bank shall have any responsibility or liability towards the Customers and
you shall keep PayAid and Acquiring Bank fully indemnified for all times to come in this respect.

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PayAid is neither concerned nor required to monitor in any manner the use of the payment modes by the Customers for procuring / availing the Products.
The Customers should be required to use the payment modes at their sole option and risks. You shall be required to notify this responsibility to all its
Customers under the instructions provided by PayAid.

8. MERCHANT OBLIGATIONS.
General Service Requirements. Merchant shall be solely responsible for:
1) Establishing, hosting and maintenance of its Web site(s) and its connection to the Internet (the " Merchant Web Site(s) "), fulfilling all orders for
products and services sold by Merchant to its users on the Merchant Web Site(s) or otherwise, including without limitation transmitting
Merchant's registration information and Transaction data to PayAid servers or via the PayAid web Site and ensuring that any data stored or
transmitted by Merchant in conjunction with the Services and for enrolment for the Services is accurate, complete and in the form as requested by
PayAid, is securely collected and is not corrupted due to Merchant's systems. Merchant is also responsible for reviewing the Transactions in its
account on a regular basis and notifying PayAid promptly of suspected unauthorised activity through its account.
2) Establishing and maintaining a commercial banking relationship with one or more Financial Institutions. The terms of such relationship shall be
determined solely by Merchant and the Financial Institution.
3) Keeping its login name and password confidential. Merchant shall notify PayAid immediately upon learning of any unauthorised use of its user
name or password. Merchant shall be solely responsible for (i) updating its passwords for access to the Services periodically, and (ii) creating
passwords that are reasonably "strong" under the circumstances, both in accordance with PayAid's requirements. A "strong" password is at least
six characters long, does not contain all or part of the users account name, and contains at least three of the four following categories of
characters: uppercase characters, lowercase characters, base 10 digits, and symbols found on the keyboard (such as - !, @, #). Strong passwords
should be generated in such a way that knowledge of one does not lead to knowledge of another.
4) Maintaining commercially reasonable business practices in conjunction with use of the Services, collecting, storing and transmitting its customer
data in a secure manner and protecting the privacy of its customer data. Merchant shall comply with PayAid’s requests for reasonable action on
Merchant's part, to the extent necessary, to maintain security and integrity of the Services.
5) Updating to the most current Software version and security updates and patches necessary to properly operate the Services and keeping all
Merchant enrolment and payment information current and updated on the Manager Web Site; and
6) Merchant agrees, and hereby represents and warrants that Merchant shall (A) use the Services in accordance with the applicable user guides and
other documentation; and (B) not use or permit others to use information obtained through the use of the Services for any purpose other than in
conjunction with the Services and in a manner described in the documentation for the Services.

9. PROPRIETARY RIGHTS.
Except as otherwise set forth herein, all right, title and interest in and to all, (i) registered and unregistered trademarks, service marks and logos; (ii)
patents, patent applications, and patentable ideas, inventions, and/or improvements; (iii) trade secrets, proprietary information, and know-how; (iv) all
divisions, continuations, reissues, renewals, and extensions thereof now existing or hereafter filed, issued, or acquired; (v) registered and unregistered
copyrights including, without limitation, any forms, images, audio-visual displays, text, software and (vi) all other intellectual property, proprietary rights
or other rights related to intangible property which are used, developed, comprising, embodied in, or practiced in connection with any of the Services
identified herein ("PayAid Intellectual Property Rights") are owned by PayAid or its licensors, and you agree to make no claim of interest in or ownership
of any such PayAid Intellectual Property Rights. You acknowledge that no title to the PayAid Intellectual Property Rights is transferred to you, and that
you do not obtain any rights, express or implied, in the PayAid or its licensors' service, other than the rights expressly granted in this Agreement. To the
extent that you create any Derivative Work (any work that is based upon one or more pre-existing versions of a work provided to you, such as an
enhancement or modification, revision, translation, abridgement, condensation, expansion, collection, compilation or any other form in which such pre-
existing works may be recast, transformed or adapted) such Derivative Work shall be owned by PayAid and all existing and future copyright and other
right, title and interest in and to each such Derivative Work, are assigned to, and shall automatically vest in, PayAid. PayAid shall have no obligation to
grant you any right in any such Derivative Work. Except to the extent permitted by applicable law, Merchant shall not disassemble, decompile, decrypt,
extract, reverse engineer, prepare a derivative work based upon, distribute, or time share the Services or any components thereof, or otherwise apply any
procedure or process to the Services or components thereof in order to ascertain, derive, and/or appropriate for any reason or purpose, the source code or
source listings or any algorithm, data, process, procedure or other information contained therein. Merchant shall not rent, sell, resell, lease, sublicense,
loan or otherwise transfer the Services or components thereof.

10. PAYAID'S OBLIGATIONS.


Services
Subject to the terms in this Agreement, PayAid agrees to (i) provide to Merchant the Services for which Merchant enrols and pays the applicable fees,
including without limitation the transmission of Transaction information to Financial Processors, and (ii) provide Merchant with access to standardised
reports regarding Merchant's Transactions processed using the Services and certain reporting tools to assist Merchant in accounting activities. PayAid
hereby grants to Merchant the right to access and use the Services in accordance with the Agreement. PayAid is not bound by nor should Merchant rely
on any representation by (i) any agent, representative or employee of any third party that Merchant may use to apply for our services; or in (ii)
information posted on our Web site of a general informational nature.

Modification of Terms
Except as otherwise provided in this Agreement, Merchant agrees that PayAid may: (1) revise the terms and conditions of this Agreement, including
without limitation modifying the service fees or payment terms; and/or (2) change part of the Services provided under this Agreement at any time. Any
such revision or change will be binding and effective either, at PayAid’s sole discretion, 30 days after posting of the revised Agreement or change to the
Services on the PayAid Manager Web Site, or upon electronic or written notification to you. You agree to periodically review the Manager Web Site,
including the current version of this Agreement available on the Manager Web Site, to be aware of any such revisions. If you do not agree with any
revision to the Agreement, you may terminate this Agreement at any time by providing us with notice as set forth in this Agreement. Notice of your
termination will be effective on receipt and processing by us. Any fees paid by you if you terminate your Agreement with us are non-refundable, except as
otherwise expressly stated herein, but you will not incur any additional fees. By continuing to use PayAid services after any revision to this Agreement or
change in Services, you agree to abide by and be bound by any such revisions or changes. We are not bound by nor should you rely on any representation
by (i) any agent, representative or employee of any third party that you may use to apply for our Services; or in (ii) information posted on our Web site of
a general informational nature. No employee, contractor, agent or representative of PayAid is authorised to alter or amend the terms and conditions of this
Agreement.

Secure Transactions
PayAid has implemented and will maintain security systems for the transmission of Merchant's Transactions, consisting of encryption and "firewall"
technologies that are understood in the industry to provide adequate security for the transmission of such information over the Internet. PayAid does not
guarantee the security of the Services or Transaction data, and PayAid will not be responsible in the event of any

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infiltration of its security systems, provided that PayAid has used commercially reasonable efforts to prevent any such infiltration. Merchant further
acknowledges and agrees that Merchant, and not PayAid, is responsible for the security of Transaction data or information or any other information
stored on Merchant's servers, and that PayAid is not responsible for any other party's servers (other than subcontractors of PayAid solely to the extent
PayAid is liable for its own actions hereunder).
PayAid is responsible for the security of customer card information such as PAN, expiry date, etc. as and where applicable.

Technical Support
PayAid shall provide the technical support services to Merchants, specific to the support package selected by Merchant during enrolment. PayAid’s then-
current, standard technical support descriptions for these Services shall be posted at the URL: www.PayAidpayments.com

PRIVACY
The PayAid Privacy Statement. Our privacy statement for the Services is located on our Web site at www.PayAidpayments.com and is incorporated
herein by reference, as it is applicable to the Services. The privacy statement sets forth your and our rights and responsibilities with regard to your
personal information. You agree that we, in our sole discretion, may modify our privacy statement. We will post such revised statement on our Web site.
You agree to monitor our Web site periodically to review such revisions. By using our services after modifications to the privacy statement, you have
agreed to these modifications. You acknowledge that if you do not agree to any such modification, you may terminate this Agreement.
Use of the Data. Merchant acknowledges and agrees that in the course of providing the Services, PayAid will capture certain transaction and user
information (collectively, the " Data "). Merchant agrees to provide to PayAid, and PayAid shall capture, only the Data that is required by the Software
and is necessary for PayAid to provide the Services. PayAid agrees to use Data in its personally identifiable form only as necessary to complete the
requested transaction. PayAid shall not disclose Data to third parties or use the Data, except that PayAid shall have the rights (i) to use the Data as
necessary to perform the Services contemplated in this Agreement (including distributing the Data to third parties providing services requested by
Merchant); (ii) to maintain the Data as long as necessary or as required by law and used internally for record keeping, internal reporting, and support
purposes; (iii) to compile and disclose Data in the aggregate where individual merchant Data is not identifiable, including without limitation, calculating
merchant averages by region or industry; and (iv) to provide the Data as required by law or court order, or to defend PayAid’s rights in a legal dispute.
You represent and warrant that you have provided notice to, and obtained consent from, any third party individuals whose personal data you supply to us
as part of our services with regard to: (i) the purposes for which such third party's personal data has been collected, (ii) the intended recipients or
categories of recipients of the third party's personal data, (iii) which parts of the third party's data are obligatory and which parts, if any, are voluntary;
and (iv) how the third party can access and, if necessary, rectify the data you hold about them. You further agree to provide such notice and obtain such
consent with regard to any third-party personal data you supply to us in the future. We are not responsible for any consequences resulting from your
failure to provide notice or receive consent from such individuals or for your providing outdated, incomplete or inaccurate information.

FEES AND PAYMENT TERMS


As consideration for the services you purchased, you agree to pay PayAid the applicable service(s) fees set forth on our Web site, or as otherwise
provided by PayAid concurrently with this Agreement, at the time of your selection, or, if applicable, upon receipt of your invoice from PayAid. All fees
are due immediately and are non-refundable, except as otherwise expressly noted herein or in one or more attached Schedules. All payments shall be
made in Indian Rupees. All fees are non-refundable unless otherwise explicitly stated in this Agreement. If we do issue a refund, it will only be via the
same payment method used by you to pay for the Services. For additional services or add-on services, Merchant shall either prepay PayAid’s then-current
annual prepaid fees, if available, or pay the then-current monthly fees for such services, in accordance with Sections mentioned herein below. You agree
to pay all value added, sales and other taxes (other than taxes based on PayAid’s income) related to PayAid services or payments made by you hereunder.
All payments due to PayAid shall be made without any deduction or withholding on account of any tax, duty, charge or penalty except as required by law
in which case the sum payable by a party in respect of which such deduction or withholding is to be made shall be increased to the extent necessary to
ensure that, after making such deduction or withholding, PayAid receives and retains (free from any liability in respect thereof) a net sum equal to the
sum it would have received but for such deduction or withholding being required. Set up fees, if any, will become payable on the applicable effective date
for the applicable PayAid services. All sums due and payable that remain unpaid after any applicable cure period herein will accrue interest as a late
charge of 1.5% per month or the maximum amount allowed by law, whichever is less.
Merchant agrees to pay to PayAid the applicable fees for each separate PayAid account for the Services used by Merchant, as described in these
registration pages or as otherwise provided in writing by PayAid concurrent herewith. There will not be any pro-ration of fees paid or invoiced unless
otherwise agreed in writing by PayAid. Merchant agrees to pay all value added, sales and other taxes (other than taxes based on PayAid’s income) related
to the Services or payments made by Merchant to PayAid.

WARRANTY; DISCLAIMER
PayAid represents and warrants that (a) it has all requisite corporate or other power to enter into this Agreement and to carry out the terms of this
Agreement; (b) all corporate action on the part of PayAid, its officers, board of directors and stockholders necessary for the performance of its obligations
under this Agreement has been taken.

EXCEPT AS EXPRESSLY SET FORTH ABOVE AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, PAYAID AND ITS LICENSORS,
AS APPLICABLE, MAKE NO WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, REGARDING THE SERVICES OR
SOFTWARE,

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL SUCH CONDITIONS AND WARRANTIES, INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE AND NON-INFRINGEMENT ARE HEREBY
EXPRESSLY DISCLAIMED BY PAYAID AND ITS LICENSORS, EXCEPT ANY IMPLIED CONDITION OR WARRANTY THE EXCLUSION OF
WHICH WOULD CONTRAVENE ANY STATUTE (INCLUDING THE TRADE PRACTICES ACT 1974 (CTH) OR CAUSE ANY PART OF THIS
CLAUSE TO BE VOID (" NON-EXCLUDABLE CONDITION ").

PAYAID'S LIABILITY TO MERCHANT FOR BREACH OF ANY NON-EXCLUDABLE CONDITION IS LIMITED, AT PAYAID'S OPTION, TO
REFUNDING THE PRICE OF THE GOODS OR SERVICES IN RESPECT OF WHICH THE BREACH OCCURRED OR TO PROVIDING,
REPLACING OR REPAIRING THOSE GOODS OR PROVIDING THOSE SERVICES AGAIN (EXCEPT FOR GOODS OR SERVICES OF A KIND
ORDINARILY ACQUIRED FOR PERSONAL, DOMESTIC OR HOUSEHOLD USE OR CONSUMPTION, IN RESPECT OF WHICH PAYAID'S
LIABILITY IS NOT LIMITED UNDER THIS AGREEMENT).

MERCHANT ACKNOWLEDGES THAT NEITHER PAYAID NOR ITS LICENSORS HAVE REPRESENTED OR WARRANTED THAT THE
SERVICES WILL BE UNINTERRUPTED, ERROR FREE OR WITHOUT DELAY OR WITHOUT COMPROMISE OF THE SECURITY SYSTEMS
RELATED TO THE SERVICES NOR THAT ALL ERRORS WILL BE CORRECTED.

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PayAid Agreement_v1.1_03082021
Merchant represents and warrants that it shall comply with all applicable privacy, consumer and other laws and regulations with respect to its
(i) provision, use and disclosure of the Data; (ii) dealings with the users providing the Data; and (iii) use of the Services. Additionally, Merchant
represents and warrants that (a) it has all requisite corporate or other power to enter into this Agreement and to carry out the terms of this Agreement; (b)
all corporate action on the part of Merchant, its officers, board of directors and stockholders necessary for the performance of its obligations under this
Agreement has been taken; (c) this Agreement constitutes its valid and legally binding obligation, enforceable against it in accordance with the terms
hereof; (d) if Merchant is a corporation, then it is a corporation in good standing in its jurisdiction of incorporation; (e) it has read and understands the
entire Agreement and desires to be bound thereby, and it has been represented by counsel of its own choosing; and (f) it represents and warrants that,
except as expressly set forth herein, no representations of any kind or character have been made to induce it to execute and enter into this Agreement.

INDEMNIFICATION.
Either party will defend, indemnify, save and hold harmless the other party and the officers, directors, agents, Affiliates, distributors, franchisees and
employees of the other party from any and all third-party claims, demands, liabilities, costs or expenses, including reasonable attorneys' fees, resulting
from the indemnifying party's material breach of any duty, representation or warranty of this Agreement. A party's right to indemnification under the
Agreement ("indemnified party") is conditioned upon the following: prompt written notice to the party obligated to provide indemnification
("indemnifying party") of any claim, action or demand for which indemnity is sought; control of the investigation, preparation, defence and settlement
thereof by the indemnifying party; and such reasonable cooperation by the indemnified part, at the indemnifying party's request and expense, in the
defence of the claim. The indemnified party shall have the right to participate in the defence of a claim by the indemnifying party with counsel of the
indemnified party's choice at the indemnified party's expense. The indemnifying party shall not, without the prior written consent of the indemnified
party, settle, compromise or consent to the entry of any judgment that makes any admissions in the indemnified party's name or imposes any liability
upon the indemnified party.

LIMITATIONS ON LIABILITY
Merchant acknowledges that PayAid is not a financial or credit reporting institution. PayAid is responsible only for providing data transmission to effect
or direct certain payment authorisations for Merchant and is not responsible for the results of any credit inquiry, the operation of web sites of ISPs or
Financial Institutions or the availability or performance of the Internet, or for any damages or costs Merchant suffers or incurs as a result of any
instructions given, actions taken or omissions made by Merchant, Merchant's financial processor(s), Merchant's Financial Institution or any ISP. IN NO
EVENT WILL PAYAID'S LIABILITY (INCLUDING LIABILITY FOR NEGLIGENCE) ARISING OUT OF THIS AGREEMENT EXCEED THE
FEES PAID TO PAYAID BY MERCHANT HEREUNDER DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE
EVENT WHICH GAVE RISE TO THE CLAIM FOR DAMAGES. IN NO EVENT WILL PAYAID OR ITS LICENSORS HAVE ANY LIABILITY
(INCLUDING LIABILITY FOR NEGLIGENCE) TO MERCHANT OR ANY OTHER PARTY FOR ANY LOST OPPORTUNITY OR PROFITS,
COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL,
PUNITIVE OR SPECIAL DAMAGES ARISING OUT OF THIS AGREEMENT, UNDER ANY CAUSE OF ACTION OR THEORY OF LIABILITY
(INCLUDING NEGLIGENCE), AND WHETHER OR NOT PAYAID HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THESE
LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE
OF ANY LIMITED REMEDY. Notwithstanding the above, the limitations set forth above shall be enforceable to the maximum extent allowed by
applicable law.

TERM AND TERMINATION


Term Renewal. This Agreement will commence on the later of (i) the date Merchant accepts the terms of this Agreement (the "Effective Date"), or (ii)
the date that Merchant's PayAid account is activated for live Transactions, if different; and will remain in force, unless terminated earlier or suspended
according to the provisions of this Agreement.

Suspension and Termination. Either party hereto may, at its option, and without notice, terminate this Agreement, effective immediately, should the
other party hereto (i) admit in writing its inability to pay its debts generally as they become due; (ii) make a general assignment for the benefit of
creditors; (iii) institute proceedings to be adjudicated a voluntary bankrupt, or consent to the filing of a petition of bankruptcy against it; (iv) be
adjudicated by a court of competent jurisdiction as being bankrupt or insolvent; (v) seek reorganisation under any bankruptcy act, or consent to the filing
of a petition seeking such reorganisation; or (vi) have a decree entered against it by a court of competent jurisdiction appointing a receiver liquidate,
trustee, or assignee in bankruptcy or in insolvency covering all or substantially all of such Party's property or providing for the liquidation of such party's
property or business affairs.

By Merchant. Merchant may terminate this Agreement upon prior written notice to PayAid by notifying PayAid’s customer support electronically or in
writing and following the instructions for cancellation either (i) prior to the end of the initial annual period or any annual renewal period; or (ii) for
convenience. Subject to the above, PayAid shall use commercially reasonable efforts to cancel the Services within seven (7) business days following such
written notice from Merchant. Merchant shall be responsible for the payment of all fees due and payable through the effective date of termination.
Termination requests for non-PayAid, third party services may not be made through PayAid. Merchant must instead contact such third parties directly to
cancel such services.

By PayAid. Notwithstanding Section 10.1, PayAid may suspend Merchant's access to the Services or terminate this Agreement as follows: Following
ten (10) days prior electronic or written notice (such as an overdue invoice) if (a) Merchant breaches the Agreement, (b) perpetrates fraud, (c) causes or
fails to fix a security breach relating to the Services, (d) fails to comply with PayAid’s best practices requirements for security management or to respond
to an inquiry from PayAid, concerning the accuracy or completeness of the information Merchant is required to provide pursuant to this Agreement, (e) if
PayAid reasonably suspects fraudulent activity on Merchant's payment services account, (if such breach is not cured within such 10-day period), (f) in the
event that certain third party licenses or access to third party components of the Services are terminated, or (g) non-payment of invoice;
or

Immediately, without prior notice, if PayAid reasonably believes Merchant's breach compromises the security of the Services in any material fashion, if
fraudulent Transactions are being run on your account, or Merchant's financial processor or Financial Institution with which Merchant has a merchant
account requires such termination or suspension.

EFFECT OF TERMINATION.
PayAid will cease providing the Services and cease charging your credit card, if applicable, for any monthly, annual or bi-annual Service fees as of the
expiration of the annual, bi-annual or monthly billing cycle in which the termination is effective. If termination of this Agreement is due to your default
hereunder, you shall bear all costs of such termination, including any reasonable costs PayAid incurs in closing your account. You agree to pay any and
all costs incurred by PayAid in enforcing your compliance with this Section. Upon termination, your rights to use the Services, and any other rights
granted hereunder, shall immediately cease, and you shall destroy any copy of the materials licensed to you hereunder and referenced herein. Each party
will be released from all obligations and liabilities to the other occurring or arising after

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PayAid Agreement_v1.1_03082021
the date of such termination, except that any termination of this Agreement will not relieve PayAid or Merchant from any liability arising prior to the
termination of this Agreement. To the extent permitted by applicable law, you agree that upon termination for any reason, we may delete all information
relating to your use of the Service. Notwithstanding the foregoing, the provisions of Sections 5, 7-12, Merchant's obligations to pay all fees due through
the effective date of termination and terms in the Schedules relating to indemnity, warranties or terms which by their nature are required to survive
contract termination will survive any termination of this Agreement.
Bundled Services. In addition to the terms set forth above, if you purchase Services which are sold together as part of a "bundled" package of services,
any termination relating to such bundle will terminate all PayAid services included in such bundle. In such cases we may, in our sole discretion and
subject to your agreeing to be bound by the applicable agreement(s) and to pay the applicable fees, allow you to convert certain services included in the
bundled services to stand alone services. Notwithstanding the above, termination of the Services will terminate any add-on services.

Reinstatement of Services. If Services are suspended or terminated by PayAid due to lack of payment by Merchant, reinstatement of Services shall
be subject to Merchant paying PayAid (i) new set-up fees, at PayAid’s then-current rates; and (ii) as applicable, all past due annual or monthly fees and
Transaction fees.

CONFIDENTIALITY
Confidential Information. "Confidential Information" means any confidential, trade secret or proprietary information (which may be business,
financial or technical information) disclosed by one party to the other under this Agreement that is marked confidential or if disclosed orally designated
as confidential at the time of disclosure or that should be reasonably understood to be confidential. All source code and the terms of this Agreement will
be considered Confidential Information.
Confidentiality Obligations. Each party (i) shall not disclose to any third party or use any Confidential Information disclosed to it by the other except
as expressly permitted in this Agreement and for purposes of performing this Agreement, and (ii) shall take reasonable measures to maintain the
confidentiality of all Confidential Information of the other party in its possession or control, which shall in no event be less than the measures it uses to
maintain the confidentiality of its own proprietary information or Confidential Information of similar importance. Each party further agrees to use the
other party's Confidential Information only for the purpose of its performance under this Agreement. In addition, the receiving party shall not reverse
engineer, disassemble or decompile any prototypes, software or other intangible objects which embody Confidential Information and which are provided
to the receiving party hereunder.
Limitation of Confidentiality. The Obligations set forth in Section 11.2 ("Confidentiality Obligations") above do not apply to information that
(i) is in or enters the public domain without breach of this Agreement, (ii) the receiving party lawfully receives from a third party without restriction on
disclosure and without breach of a nondisclosure obligation, (iii) the receiving party knew prior to receiving such information from the disclosing party or
develops independently without access or reference to the Confidential Information, (iv) is disclosed with the written approval of the disclosing party, or
(v) is disclosed five (5) years from the effective date of termination or expiration of this Agreement. Exceptions to Confidentiality. Notwithstanding
the Confidentiality Obligations set forth in Section 11.2 above, each party may disclose Confidential Information of the other party (i) to the extent
required by a court of competent jurisdiction or other governmental authority or otherwise as required by law but only after alerting the other party of
such disclosure requirement and, prior to any such disclosure, allowing (where practicable to do so) the other party a reasonable period of time within
which to seek a protective order against the proposed disclosure, or (ii) on a "need-to-know" basis under an obligation of confidentiality substantially
similar in all material respects to those confidentiality obligations in this Section 10 to its legal counsel, accountants, contractors, consultants, banks and
other financing sources.

MISCELLANEOUS TERMS
FORCE MAJEURE. Neither party shall be deemed in default hereunder, nor shall it hold the other party responsible for, any cessation, interruption or
delay in the performance of its obligations hereunder, except for Merchant's payment obligations hereunder, due to earthquake, flood, fire, storm, natural
disaster, act of God, war, terrorism, armed conflict, labour strike, lockout, or boycott, provided that the party relying upon this Section shall give the other
party written notice thereof promptly and, in any event, within five (5) days of discovery thereof, and (ii) shall take all steps reasonably necessary under
the circumstances to mitigate the effects of the force majeure event upon which such notice is based; provided, however, that in the event a force majeure
event described in this Section extends for a period in excess of thirty (30) days in the aggregate, either party may immediately terminate the Agreement.
ENTIRE AGREEMENT. The terms in this Agreement constitute the entire agreement between PayAid and Merchant regarding its subject matter and its
terms supersede any prior or simultaneous agreement, terms, negotiations, whether written or oral, or whether established by custom, practice, policy or
precedent, between the parties hereto. Except as otherwise provided for herein, any waiver, modification, or amendment of any provision of this
Agreement will be effective only if in writing and signed by the parties herein. Merchant acknowledges and agrees that in the event a purchase order
("PO") contains additional terms, provisions or language (" PO Terms "), those PO Terms shall be null and void and the terms of the Agreement shall
prevail.
SEVERABILITY. In the event that any provision of this Agreement is unenforceable or invalid such unenforceability or invalidity will not render this
Agreement unenforceable or invalid as a whole, and in such event, such provision will be changed and interpreted so as to best accomplish the objectives
of such unenforceable or invalid provision within the limits of applicable law or applicable court decisions.
NO ASSIGNMENT. Merchant may not assign this Agreement without the prior written consent of PayAid.
GOVERNING LAW AND JURISDICTION. This Agreement will be governed by and construed in accordance with the laws of the country without
reference to its conflicts of laws principles. Each party consents to the exclusive venue and jurisdiction of the court in India for any dispute arising out of
or related to this Agreement. The parties acknowledge and agree that this Agreement is made and performed in India. The parties hereby waive any right
to jury trial with respect to any action brought in connection with this Agreement.
EXPORT RESTRICTIONS. Merchant acknowledges and agrees that it shall not import, export, or re-export directly or indirectly, any commodity,
including Merchant's products incorporating or using any PayAid products in violation of the laws and regulations of any applicable jurisdiction.
NOTICE. Except as otherwise expressly stated in this Agreement, all notices to PayAid shall be in writing and delivered, via courier or certified or
registered mail, to PayAid Pvt Ltd, Attention: Director, PayAid Payments - or any other address provided by PayAid. All notices to you shall be delivered
to your mailing address or e-mail address as provided by you in your account information, as updated by you pursuant to this Agreement. Unless you
choose to opt-out of receiving marketing notices, you authorise PayAid to notify you as our customer, via commercial e-mails, telephone calls and other
means of communication, of information that we deem is of potential interest to you, including without limitation communications describing upgrades,
new products and services or other information pertaining to the Services or other PayAid offerings relating to Internet security or to enhancing your
identity on the Internet. Notwithstanding the above, Merchant shall not have the right to opt-out of service or support notices relating to the Services,
including without limitation, notices of service modifications, security, performance issues or technical difficulties.
HEADINGS: The section headings appearing in the Agreement are inserted only as a matter of convenience and in no way define, limit, construe or
describe the scope or extent of such section or in any way affect such section.

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PayAid Agreement_v1.1_03082021
INDEPENDENT CONTRACTORS. Neither party nor their employees, consultants, contractors or agents are agents, employees or joint ventures of the
other party, and they do not have any authority to bind the other party by contract or otherwise to any obligation. Each party shall ensure that the
foregoing persons shall not represent to the contrary, either expressly, implicitly, by appearance or otherwise.
NON-DISPARAGEMENT: During the term of the Agreement, neither party will disparage the other party or the other party's trademarks, web sites,
products or services, or display any such items in a derogatory or negative manner on any web site or in any public forum or press release. Unless
otherwise stated herein, neither party shall issue a press release or otherwise advertise, make a public statement or disclose to any third-party information
pertaining to the relationship arising under this Agreement, the existence or terms of the Agreement, the underlying transactions between PayAid and
Merchant, or referring to the other party in relation to the Agreement without the other party's prior written approval.
COSTS. Except as expressly stated in the Agreement, each party shall be solely responsible for the costs and expenses of performing its obligations
hereunder.

IN WITNESS WHEREOF, the parties hereto have caused this agreement to be executed as of the date first written above by their respective officers
thereunto duly authorized.

PAYAID PAYMENTS PRIVATE LIMITED BUSINESS NAME:

Name: Name:
Title: Title:

Service charges / fees


One time Non-refundable signing up fees : Rs.
Annual Maintenance Fees : Rs.
Security Deposit : Rs.
_

Payment Mode Pricing Approved Rates


Credit cards (Visa/MasterCard/Rupay) 2.10 %
Commercial/Corporate Credit Cards (Visa/MasterCard/Rupay) 2.85 %
Debit cards (Visa/MasterCard/Maestro) < 2000 INR 0.55 %
Debit cards (Visa/MasterCard/Maestro) > 2000 INR 1.00 %
Rupay Debit Cards / UPI 0.25 %
Net banking (Big Banks) (HDFC, SBI, AXIS, ICICI, KOTAK) 2.85 %
Net banking (Others) 1.83 %
Wallets 2.00 %
AMEX / Discover/JCB/AMEX/Diners Club 2.90 %
EMI 3.00 %
International Credit/Debit Cards (Visa/MasterCard) 3.90 %
WhatsApp Pay 0.80ps + Trxn Fees

Wire Support Payments for Vendor Payout Rates


NEFT & RTGS - Rs. 5/-
IMPS & UPI
< Rs. 1000/- Rs. 6/-
Rs. 1000/- Rs. 25000/- Rs. 8/-
> Rs. 25000/- Rs. 11/-

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PayAid Agreement_v1.1_03082021
ANNEXURE I
CUSTOMER AGREEMENT TERMS AND CONDITIONS
 As per clause 2 of the Agreement, the Merchant shall agree to the below mentioned terms and conditions with the Customer in writing.
1. The Customer hereby represents and Customer’s website after deducting the under this Agreement, can be in any event respect of any products/services
warrants that: commission of Atom to the Customer’s be brought to an abrupt end in any event offered by the Customer;
1.1 Merchant is authorized by the Bank Account. the details of which are as whatsoever by Atom and/or the Payment (b) any gross negligent act of
Customer to obtain payment gateway mentioned below: Gateway Providers, for any reason Customer’s agents, employees,
services from third party payment 3. The Merchant and the Customer whatsoever and in such an event the licensees or end-users;
aggregators to enable online payment hereby acknowledge and agree that Atom Atom Services will in turn be terminated (c) any fines, penalties or
services to the End Users of the Customer shall provide the Atom Services to the without Atom having to be given any interest imposed directly or
subscribing to the products/services of Customer in accordance with the terms reason whatsoever. indirectly on Atom on account
of
the Customer vide the Customer’s and conditions of the MSA. 8. Atom’s sole obligation and the Customer’s products/services or
website through Merchant’s platform. 4. The Customer agrees and Customer ‘s sole and exclusive remedy in Transactions conducted through
1.2 Merchant is authorized by the acknowledges that in processing the the event of interruption to the Atom Customer under this Agreement;
Customer to facilitate Transactions of the Transactions, Atom shall be entitled to Services or loss of use and/or access to and
Customer’s End Users for the rely upon all electronic communications, Atom’s website and the Payment Gateway (d) breach of any of the terms
products/services of the Customer. orders or messages sent to Atom through Provider’s Processing Mechanism and and conditions of this
1.3 Atom and Merchant have entered the Processing Mechanism and Atom services, shall be, to use all reasonable Agreement and also for any
into a Merchant Services Agreement shall not be obligated to verify or make endeavours to restore the Atom Services misrepresentation, fraud or
dated 5th July, 2021 (“MSA”) wherein further inquiry into the identity of the and/or access to the Processing gross negligent act of its
Atom shall provide to the Merchant, the sender, or the message integrity, of any Mechanism as soon as reasonably respective agents, employees,
Atom Services, to be utilized by the communications, orders or messages. possible licensees or End Users.
Customer. The Customer shall under no 9. Customer hereby agrees and 13. Notwithstanding any other term of
1.4 Customer hereby agrees and accepts circumstances dispute such reliance by undertakes that the Customer shall this Agreement or any damages that may
to avail the provision of the third-party Atom. Atom shall not be bound by or honour all Transactions and be solely be incurred for any reason whatsoever,
payment aggregator services through the obligated to act, on any electronic responsible / liable for any chargeback or the entire liability of Atom under this
Merchant, from Atom. communications, orders or messages charges which prove to be uncollectible Agreement, shall be limited to an amount
1.5 Customer hereby authorizes Atom to received on-line, from the Customer or and further agrees, confirms, undertakes not exceeding the Fees received by Atom
credit the payments of the End Users of the End User, which do not properly and guarantees to make payment(s) for the Atom Services for the month
the Customer directly to the Customer’s utilize the security measures, as may be towards such chargeback or such immediately preceding the date of such
Bank Account. applicable from time to time. uncollectible charges, as the case may be proven claim/demands
1.6 Atom will settle funds to the 5. As and when Atom requests for a without any demur, protest, dispute or 14. This Atom Services may be
Customer’s Bank account in T+2 days. particular document, bills/invoices, proof delay. terminated by the Customer without
1.7 The TDR shall be the amount of the of delivery or any other supporting 10. Customer acknowledges and agrees being required to assign or give any
bill excluding taxes, tips, shipping, documents, the same shall be handed that Atom owns or has the right to use all reasons by giving sixty days (60) days
charges, etc. which shall be additionally over to Atom within four (04) days of the the intellectual property incorporated in prior notice in writing to Atom. Atom
chargeable as applicable. request. If on account of non-compliance, the software and associated with the reserves the right to terminate the
1.8 Atom shall be entitled and Customer Atom incurs any loss, the same shall be Atom Services. This Agreement does not Agreement immediately without any
hereby authorizes Atom to debit to the made good by the Customer, inclusive of grant the Customer nor any of its end- notice period in case of fraud, or if, the
account of the Customer, from time to all charges, interest and costs. Atom with Users, any rights to, or in, patents, Customer has violated any of the terms of
time, to recover any amounts due from it or without intimation shall be entitled at copyrights, trade secrets, trade names, the Agreement.
or incurred by Atom on account of the any times to disclose any and all trademarks (whether registered or 15. The Customer hereby expressly
following: information concerning the Agreement unregistered), or any other rights or agrees not to directly or indirectly deal in
(a) Chargeback of Transactions; or and transactions of the Customer, within licenses in respect of the software or in such product(s) or service(s) in
(b) Any penalties, charges/fees, the knowledge and possession of Atom to relation to the Atom Services, other than restricted categories as provided in
consequential loss or claims any Regulator RBI, Card Associations or as specified in this Agreement. Customer atom’s website www.atomtech.in at any
including but not limited to legal law enforcement, in connection with any shall not copy, modify, duplicate, create time during the subsistence of this
claims that may be made against card facility provided. derivative works from, frame, mirror, Agreement.
Atom by Payment Service 6. Customer shall ensure that that republish, display, transmit, or distribute, 16. This Agreement will bind the
Providers, End-Users or neither the Customer nor any of its all or any portion of the software in any successors and permitted assigns of the
regulatory authorities. These employees are privy to any information form or media, or by any means, attempt Customer and the Customer will obtain
amounts shall include without relating to End-User details and to reverse compile, disassemble, reverse prior consent from Atom before any
limitation any costs arising as a information relating to passwords/pins engineer or otherwise, reduce to human- assignment of this Agreement
result of excessive Chargeback of and other private matters in respect of perceivable form, all or any part of the 17. This Agreement shall be governed by
Transactions or failure of the Atom Services. Customer shall not software. Customer shall not access any the laws of India and shall be subject to
Transactions or end-user reverse engineer, decompile of part of the software, in order to build a the exclusive jurisdiction of the courts at
disputes disassemble any software product or service which competes with Hyderabad.
1.9 The Merchant and the Customer shall shared/disclosed by Atom the software or the businesses of Atom.
ensure all necessary compliance and 7. Notwithstanding anything contained 11. The Customer shall at all times be Customer Bank Account Details:
provide support as may be mandated by in this Agreement, Atom disclaims all liable for breach of any of the terms and Bank Name: ...........................................................
Atom from time to time for the warranties, express or implied, written or conditions of this Agreement. Branch City: ...........................................................
integration of Atom’s systems with the oral, including, but not limited to, 12. The Customer hereby shall, defend, IFSC code: ..............................................................
system of the Customer. warranties of fitness for a particular indemnify and hold harmless Atom, Beneficiary A/c Type & No:
1.10 The Merchant and/or Customer purpose with respect to the Atom against all actions, proceedings, claims, .....................................................................................
shall provide necessary documentation to Services or otherwise made as regards liabilities (including statutory liabilities), Name as per Account:
the acquiring banks as may be mandated this Agreement. Customer acknowledges penalties, demands and costs (including .....................................................................................
from time to time. that the Atom Services are provided on an without limitation, legal costs), awards,
2. Atom is hereby instructed, permitted “As Is” basis and accepts that the Atom damages, losses and/or expenses
and authorised, by the Merchant and the Services may not be ‘uninterrupted’ or however arising out:
Customer, to deposit the proceeds of the ‘error free’. The Customer also (a) any claim or proceeding
Transactions done by the End Users of the acknowledges that the services provided brought by the End User or any
Customer subscribing to the by the Payment Gateway Providers to other person against Atom, in Sign & Stamp:
products/services of Customer vide Atom which is passed on to the Merchant

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PayAid Agreement_v1.1_03082021
- Enhancing your Payments Experiences

Merchant Information Grid


Name of the Business

Contact Person Name


Contact Person Phone Number
Contact Email Address
Maximum Ticket Size
Annual Turn Over
Monthly Turnover
Expected Volumes – Monthly
B2B or B2C – MODEL
Image of Business Activity (Yes/No)

TYPE OF Proprieto Private Public Governme


DOC rship Partnership Trust Society Limited Ltd nt
Firm
List of PAN Firm PAN Card & Trust Deed - Bye-Laws - Certificate of Incorporation / MOA/
Partners Card Partnership Deed Signed signed AOA
Establishment Registration
Merchant GST Certificate Document GST Certificate
Existence Trade / Trade / Excise
Proof Shops & Establishment Municipal Municipal Company Certificat Company
License License License PAN Card e PAN Card
Merchant Utility Bills < 3 months
Address Any Government document with Co. address
Proof Rental agreement copies with utility bill in landlord’s name
Signing BR Not Partnership Trust Society Board Board Govt
Authority Applicabl Authorisation Authorisation Authorisation Resolutio Resoluti Order /
Approval e Letter Letter Letter n on Letter
AUS AUS PAN Copy OR
Signature Driving License OR
Proof Passport
Passport (with Address Page) OR
AUS Address Bank Account Statement OR
Proof Utility Bills (Telephone, Electricity bill < 3 months) OR
Rental agreement copies with utility bill < 3 months in landlord’s name. OR
Copy of a cancelled cheque
Bank Details Copy of the coverpage of the cheque book
Bank Letter
Agreements PayAid Agreement

Authorised Signatory & Stamp Please tick on all the mentioned documents are provided.

Name:

Signature:

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