Airport Management

What is Airport
An airport is a special type of aerodrome that has satisfied certain
certification criteria or regulatory requirements of the ICAO that a
regular aerodrome may not have achieved.
An airport is a facility where passengers connect from ground
transportation to air transportation.

Domestic Airport Ownerships

Airport

• Most of the world’s airports are

owned by government bodies who
then lease the airport to private
Regional
Airport corporations who oversee the
airport’s operation.
• For example , In Malaysia, airport are
authorized by Malaysia Airport
Holding Berhad (MAHB).
International
Airport • MAHB responsible is to focus on the
operations, management and
maintenance of Malaysia airports.
 Types of airport
International Domestic/Regional
• direct service to many other airports. • A domestic airport is an airport which
handles only domestic flights or flights
• Handle scheduled commercial
within the same country.
airlines both for passengers and
cargo. • Domestic airports don't have customs and
immigration facilities and are therefore
• Many international airports also
incapable of handling flights to or from a
serve as "HUBS", or places where
foreign airport.
non-direct flights may land and
passengers switch lanes. • These airports normally have short runways
which are sufficient to handle
• Typically equipped with customs and
short/medium haul aircraft.
immigration facilities to handle
international flights to and from
other countries.
• Such airports are usually larger, and
often feature longer runways and
facilities to accommodate the large
aircraft. (FBO, MRO etc..)
How are airport managed
• There are several divisions to manage each sub organizations at
an airport.
• These divisions including
• Airport operation services (security, fire & rescue
&maintenance)
• Airport planning and development (engineering)
• Airport financial (revenues, business)
• The primary objective of each division is to ensure the
operational efficiency, safety and security of passengers, cargo
and aircraft operations.
AIRPORT STRUCTURE

Airside
Landside
 Baggage
moveme Passenger
nt Movement

Runway

Apron Taxiway Terminal

Building

Airside
Facilities

Airside Navigational
Signage Aids
Landside
Weather Facilities
Detector
Public
Parking Facility
Transportation
 Modern Day Airports

• Gateways to the world

• Architectural showpieces
• National icons
• Commercial/shopping centres
• Infrastructure contributing to national
economy Menara International Airport, Marrakech
Morocco

Incheon International Airport, Incheon,

South Korea
Bilbao Airport, Bilbao, Spain
 Airport Operations
Airport Operations constitute:-
• All activities involved in ensuring the smooth and efficient handling aircraft,
passenger and cargo
• Includes operations of passenger terminals, hangars, runways, taxiways,
apron, aircraft parking areas, airfreight terminals, airport logistics and real
estate, commercial developments
Airport Operators are expected to:-
• Provide safe and efficient airport operations and user- friendly facilities and
services
• Pressure is there to meet needs and expectations of many faceted airport
users – clients (passengers, airlines, cargo/ freight forwarders)
• Stakeholders:
Government Agencies, Airlines, Ground Handling Companies, Cargo Agents, Oil Companies
(refuelling/storage), Concessionaires, Ground Transport Companies, Service Providers
Manage, monitor and control established policies via service standards:-
• Speed of clearance, baggage delivery
• Satisfaction of customers
• Availability of services
• Competitive pricing, value for money
 Airport Operational Efficiency
 Efficiency is critical to achieve:-
 reliability of service
 pursuit of convenience
 time savings
 price value
 Facilitation of passengers, bags and cargo at the airports as
differentiating factor
 Optimal staffing, equipment and facilities
 Keep operating expenses down
 Achieve a quick turnaround and on-time departure for
airlines
 Provide adequate infrastructure and facilities
 Streamlining and re-engineering operational processes
 Applying technology to improve airport efficiency
 Develops and applies a standardised set of airport
operations manual for the full spectrum of airport operations
 New Facilities to Improve Services

Movie Theatre

Smart Gate
Free Internet

VR Game

Robot Assistants, Korea

 Service – Ensuring Quality
Mindful of the processes and the people and agency involved
through the entire service chain
• Arriving
• Departing
• Transfer/Transit
 Airport Operations Management under
FAR Part 139

Issues under FAR part 139 include:

1. Pavement Management
2. Aircraft rescue and fire fighting (ARFF)
3. Snow and Ice Control
4. Safety Inspection Programs
5. Bird hazard management
 Airports are Facing Challenges

• Capacity constraints
• Congestion
• Aircraft delays The situation is
• Increased carbon emissions likely to get worse
with projected traffic
• Managing Real-time airport operations growth
• Irregular operations

Collaborative Decision Making (CDM)

is needed to overcome these challenges
 CDM Evolution and Integration

Example

Inter-Continental Inflight CDM

ICAO - System Wide ICAO
Information Management Aviation System
(SWIM) Block Upgrades

Inflight CDM
Regional SESAR NEXT GEN
(Europe) (US)
Regionally
integrated A-CDM

Stand-alone A-CDM EUROCONTROL

Airport Airside ACI EUROPE
A-CDM
Project
Landside / Airside
integration
 The Airport - CDM Partners

Ground Handlers CFMU

Aircraft Operators

ATC Airport Operator

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We Each Hold a Piece of the Puzzle

Ground handling Baggage handling Roads,

Airlines
car parks Environmental
Management
ATC
Pax handling

• • Shared information
• Task distribution
• Efficient design
• Interfaces

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Airport Collaborative Decision Making (A-CDM)
(Airline) Great, but what we (ATC) Sorry guys, but we
want is this... work like this...

(Airport) We plan this...

(PAX) landside congestion,
check-in, security, delays…

(Ground handling)
How will we cope?

(Communities) Noise + gaseous (Legislator) Slot rules,

pollution, safety... Safety, Economic,
Environmental Regulation etc...

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 Challenges (1)

• Improve common situational awareness between the airport

partners

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 Challenges (2)

• Enhance predictability of airport operations

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 Challenges (3)
• Optimise the utilisation of airport resources

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 Challenges (4)

• Limit the environmental impact of airport operations

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 Challenges (5)

• Better integrate the airports into the ATM Network

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ACRIS – Airport Community Recommended Information Services

• Aviation industry has:

 Recommended Process Definitions (flow
descriptions)
- i.e. Airport CDM milestones
 Recommended Data Descriptions (envelopes)
- i.e. AIDX – Aviation Information Data Exchange
- XML schema approved by ACI and IATA
• … but we need:
 Recommended ‘web-service’ interfaces that
show:
• WHAT data is available,
• HOW this data can be exchanged, and
• HOW this data can be (re)used in an efficient way.

This is what the ACI ACRIS WG is focusing on

ACRIS RP (ACI502A10) approved by the ACI World Governing Board

© 2012 Airports Council International
Performance Based Navigation for Airport Operators

BENEFITS
• Environment
Reduced emissions
• Capacity
Reduced delays
• Safety
Especially for runway ends
not served by precision
navigation aids

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Noise Concerns

• Noise exposure remains

a major problem

• Airports need
permission to grow

• Land use planning around

airports can create new
problems

• New approach and departure

routes need to be
planned with the airport
operator and surrounding
communities

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Reducing Community Noise Exposure and Helping Airports
to Help their Communities

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 Impediments to Performance Based Navigation
• Aircraft equipage: many older
aircraft not equipped for PBN

• Lack of PBN procedures at

some airports

• PBN capable aircraft may have

to fit in with non-PBN capable
aircraft on same flight tracks

• Pilot demand for radar

vectoring for quickest arrival
time

• Congested airspace makes

aircraft arrival time
management difficult

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 Overcoming Impediments to Performance Based Navigation

• Increase capacity with

new approach and
departure routes

• Reorganize traffic/
Creative Vision

• Overlay PBN and non-

PBN
procedures

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Relationship between
Airlines and Airports
 What is an Airline to the Airport?
• A Business entity?
• A Client?
• A Customer?
• A Consumer of Airport
Services?
• A Service Provider?
• An Operator?
• A Problem?

OR….
• Partners
• Team Players
• Allies
 Airport Operators’ Approach
• Seek to understand the airline business
• Recognize the airlines’ needs
• Help airlines in good times and in bad
• Work with airlines to make their business viable
• Mediate between airlines and other government
agencies or regulators
• Involve airlines in the development of
the airport and air transportation
• Keep airlines informed of the airport
business:-
• Help them understand the airport business
and strategy
• Forge synergies with the airlines
• Develop a symbiotic relationship and seek a
win- win formula
 Common Interests
• Efficient Services
• Quality service delivery, on- time departure
• Facilities
• proper information and signage for airlines, airport
operators and pax.
• Sufficient pax facilities
• Costs
• Competitive costs and value for money services

Beneficiaries
Transport Ministry and civil aviation authorities
Airlines
Other airport companies
Promote traffic
Ultimately, passengers
 Route Development
Airport take a proactive role in route development,
provide appropriate data, information and analysis
specific and targeted at airlines
• Establish the origin and destination traffic
• Determine connectivity waves
• Information on fundamentals of economy and opportunities
of growth
Analyse route structures
• Country demographic and economic trends
• Air Traffic Growth and Trends
• Current and historic Airline services
• Country’s competitive position

Identify routes for further expansion

• Routes with growth potential
• Weighed against region’s average
Diversify routes
• Explore potential new routes to develop
• Mitigate dependence on any one market
Route Analysis