Alliance Error Codes 2017
Alliance Error Codes 2017
Alliance Error Codes 2017
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The following is a list of possible error codes. Click on the product below to go to the error codes.
Dryer
Frontload Washer
Topload Washer
Tumble Dryer
Washer-Extractor (Ripon made)
Washer-Extractor (Belgium made)
Washer-Extractor (Czech made)
Dryer
Dryer
Display Description Cause/Corrective Action
Alrn, ALrn Break-in Alarm Error Service the service door or coin vault switches.
or ALArn
door Door Open Indicator Door is not closed during an active cycle. If door is
closed, check for improper wiring or inoperative door
switches.
E rr or Err Coin Error Invalid coin pulse or inoperative coin sensor. Check
coin drop area and remove obstructions. If error
persists, tampering may have occurred. Evaluate
security procedures.
E:00 General Error Re-aim external device and try again.
E:01 Proximity Error External device is improperly aimed at infrared
communicator (angle or distance). Re-aim external
device and try again.
E:02 IR Communication External device removed before communication
Disconnection complete. Re-aim external device and try again.
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Dryer
Display Description Cause/Corrective Action
E:05 Invalid Value Communication Invalid code downloaded from external device to
Electronic Control. Before downloading, ensure data is
for current machine type.
E:07 Inoperative Control Replace control.
E:08 Inoperative Control Replace control.
E:09 Proximity Error External device is improperly aimed at infrared
communicator (angle or distance). Re-aim external
device and try again.
E:0A Proximity Error External device is improperly aimed at infrared
communicator (angle or distance). Re-aim external
device and try again.
E:0B IR Communication External device removed before communication
Disconnection complete. Re-aim external device and try again.
E:0C IR Communication External device removed before communication
Disconnection complete. Re-aim external device and try again.
E:0F IR Communicator Programmed Reprogram infrared communicator on. Manually enable
Off IR on control/Re-aim external device and try again.
E:OP Open Temperature Sensor Error Open temperature sensor circuit wiring. Change sensor.
E:SH Shorted Temperature Sensor Short in temperature sensor circuit wiring. Change
Error sensor.
EC:00 General Communication Error Communication failure. Try card again.
EC:02 or Timeout Error Communication failure. Try card again.
EC02
EC:03 or Invalid Command Code Communication successful, but the command was not
EC03 valid for this machine type, or the control could not
perform the command in its current mode of operation.
Before downloading, ensure data is for current machine
type and control is in correct mode.
EC:05 or Invalid or Out-of-Range Data Incorrect machine type or the value in at least one of the
EC05 programming options is invalid or out of range. Before
downloading, ensure data is for current machine type
and recheck the programming option's value and try
again.
EC:06 Invalid Data Code Incorrect machine type. Before downloading, ensure
data is for current machine type.
EC:09 Corrupted Data Error Communication error. Try card again.
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Dryer
Display Description Cause/Corrective Action
EC:0A Invalid Machine Type Incorrect machine type. Before downloading, ensure
data is for current machine type.
EC:19 or No Card Reader Communication Communication failure. Check card reader, control and
EC19 harness. Power down, power up and try again. If error
persists, replace control or card reader.
EC:20 Unreadable Card Inoperative card/ dirty contact. Clean chip on card or
card reader contacts. Try card again. If error persists,
card may be inoperative.
EC:21 Security ID Mismatch Wrong card. Use card with correct security code.
EC:22 Site Code Mismatch Wrong card. Use card with correct site code.
EC:23 Card Maximum Value Exceeded Value on card over max. Use a card which does not
exceed maximum value.
EC:24 Insufficient Memory on Card Card memory is full. Download card contents to PC and
clear card for re-use.
EC:25 Card Reader Malfunction Inoperative Card Reader. Card Reader may need to be
replaced.
EC:26 Card Write Error Try card again. If error persists, card may be
inoperative.
EC:27 Diagnostic Test Card Write Inoperative Card Reader. Card Reader may need to be
Failure replaced.
EC:28 Diagnostic Test Card Read Inoperative Card Reader. Card Reader may need to be
Failure replaced.
EC:29 Diagnostic Test Memory Test Inoperative Card Reader. Card Reader may need to be
Failure replaced.
EC:2A Diagnostic Test Card Interface Inoperative Card Reader. Card Reader may need to be
Failure replaced.
EC:2b Diagnostic Test Flash Checksum Inoperative Card Reader. Card Reader may need to be
Failure replaced.
EC:2C Biberon or Non-biberon Device Faulty card reader. Replace card reader.
Failure
EC:2d Firmware Update Failed, S/W Firmware load failed. Replace card reader.
(Software) Intact
EC:2E Firmware Update Failed, S/W Faulty firmware in reader. Replace card reader
Not Intact
EC:2F Firmware Updated, S/W Not Faulty firmware in reader. Replace card reader.
Intact
FB10-25R2 Page 3 of 87
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Dryer
Display Description Cause/Corrective Action
EC:30 Timeout Error Card Reader may need to be replaced
EC:31 Hotlisted Card Inserted Into Card hotlisted. Control will destroy card.
Reader
EC:50 Loyalty Purse Read Error Try card again. If error persists, card may be
inoperative.
EC:56 Loyalty Purse Write Error Try card again. If error persists, card may be
inoperative.
EC11 No Card Reader Initialization Communication is valid, but there is no card reader
initialization. Power down, power up and try again.
EC18 No Communication Card reader initialized, communication lost. Power
down, power up and try again. If error persists, replace
control or card reader.
EC36 Audit Card Removed Re-insert audit card and wait until machine prompts for
Prematurely card removal.
EI:00 General Communications Errors Communication failure. Re-aim external device and try
again.
EI:01 or Transmission Failure Communication failure. Re-aim external device and try
EI01 again.
EI:02 or Device Timeout/Timeout Error Communication failure. Re-aim external device and try
EI02 again.
EI:03 or Invalid Command Code Communication successful, but the command was not
EI03 valid for this machine type, or the control could not
perform the command in its current mode of operation.
Ensure data is for current machine type and control is in
correct mode.
EI:04 or Expecting Upload Request or Communication failure. Re-aim external device and try
EI04 Command Packet Time Out again.
EI:05 or Invalid or Out-of-Range Data Incorrect machine type or the value in at least one of the
EI05 programming options is invalid or out of range. Before
downloading, ensure data is for current machine type,
values entered are within the minimum and maximum
limits and recheck the programming option's value and
try again.
EI:06 Invalid Data Code Incorrect machine type. Before downloading, ensure
data is for current machine type.
EI:07 Error Writing to RTC Control failure. Control may need to be replaced.
EI:08 Error Writing to EPROM Control failure. Control may need to be replaced.
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Dryer
Display Description Cause/Corrective Action
EI:09 or CRC-16 Error Communication failure. Re-aim external device and try
EI09 again.
EI:0A Invalid Machine Type Incorrect machine type. Before downloading, ensure
data is for current machine type.
EI:0F or Invalid Wakeup or IR Disabled Communication failure or IR is disabled. Manually
EI0F enable IR on control/Re-aim external device and try
again.
EI0A Framing Error Communication error. Re-aim external device and try
again.
EI0C Time-out Exceeded Communication error. Re-aim external device and try
again.
EI0E Encryption Error Incorrect machine type. Before downloading, ensure
data is for current machine type and check security code
and retry.
EoP or Open Thermistor Error Remove any lint build-up around thermistor. If problem
E oP persists, replace control or thermistor.
ESH or Shorted Thermistor Error Remove any lint build-up around thermistor. If problem
E SH persists, replace control or thermistor.
E id Board ID Incorrect replacement control. Replace user control or
output board with correct part.
E dS Brownout/Voltage Configuration Unexpected supply voltage. Check the harness
connections between the user control and the output
board. If the user control was replaced, set dipswitch #1
to the same setting as the previous control. If reworking
the machine to use a different supply voltage, the dip
switch #1 setting may need to be changed. If the dip
switch #1 setting is changed, power down, power up
and try again.
E nr Output Board Not Ready Hardware failure. Replace output board.
E bS Output Board Communication Hardware failure. Replace output board.
EnXX Machine ID Communication failure. Power down, power up and try
again. If error persists, check connection between user
control and Machine ID chip, or try replacing the user
control or the Machine ID chip.
FB10-25R2 Page 5 of 87
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Dryer
Display Description Cause/Corrective Action
E Co Output Board Communication Communication failure. Power down, power up and try
again. If error persists, check connection between user
control and output board, or try replacing the user
control or the output board.
E 59 Door Input Acquisition Hardware failure. Replace output board.
E 60 Centrifugal Switch Input Hardware failure. Replace output board.
Acquisition
E 61 High Limit Thermostat Input Hardware failure. Replace output board.
Acquisition
E ro Locked Rotor The motor is not sensed as rotating when it should be.
Check that nothing is obstructing motor rotation, check
connection between user control and output board, or
try replacing the user control or the output board.
E nS Motor Output Shorted Hardware failure. Replace output board.
IN USE Shorted Thermistor Error If the control sense a temperature greater than 210±4°F
LED during an active cycle it will set a Shorted Thermistor
blinks error. The control will flash the IN USE LED three
three times times separated by a one and a half second pause. This
+ 1.5 sequence is repeated as long as the Shorted thermistor
second error is sensed.
pause
IN USE Open Thermistor Error If the control sense a temperature less than 0°F when the
LED heat has been on for at least three minutes it will set an
blinks open thermistor error. The control will flash the IN USE
twice + 1.5 LED twice separated by a one and a half second pause.
second This sequence is repeated as long as the Open
pause Thermistor error is sensed.
OFF or Break-in Alarm Shutdown Error Service the service door or coin vault switches.
oFF
OP Open Thermistor Error Physical open in the thermistor circuit. Replace
thermistor. Possible causes are: 1) thermistor, 2) wiring
between control and thermistor or 3) control.
Right most Network Communication Error Communication failure. Wait for 1.5 minutes for error to
DP clear. If it doesn’t, power-down and power-up the
(decimal machine. If error persists, control or Network Board
point) Lit may need to be replaced.
SH Shorted Thermistor Error Dead short int he thermistor circuit. Replace thermistor.
Possible causes are: 1) shorted thermistor, 2) a short in
the wiring between control and thermistor or 3) control.
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Frontload Washer
Frontload Washer
Display Description Cause/Corrective Action
Alrn, ALrn or Break-in Alarm Error Check the service the door or coin vault switches.
ALArn
door or dor Door Open Indicator Door is not closed during an active cycle. If door is
closed, check for improper wiring or inoperative door
switches.
DOOR and FINAL Motor Failure Error If the control receives the motor failure signal from the
SPIN LEDs motor control, the control will enter Error Mode. The
control will turn off all outputs and flash the DOOR and
FINAL SPIN LEDS one second on/one second off to
indicate a motor failure error. This is a fatal error. The
machine must be unpowered to clear this error.
DOOR LED Door Lock/Unlock Error If the door doesn’t lock in 15 seconds in Door Locking
Mode or the door doesn’t unlock in 3 minutes in Door
Unlocking Mode, the control will enter Door Lock Error
Mode. The control will turn off all outputs and flash the
DOOR LED one second on/one second off to indicate a
door lock/unlock error. To clear this error in Door
Locked Mode the door must either open or lock. If the
door locks, the cycle will start normally. If the door
opens, the control will revert back to Start Mode. To
clear this error in Door Unlocking Mode the door must
unlock or open. If the door unlocks or opens, the control
will enter End of Cycle Mode.
DOOR LOCKED Door Lock/Unlock Error If the door doesn’t lock in 15 seconds in Door Locking
and CLOSE DOOR Mode or the door doesn’t unlock in 3 minutes in Door
LEDs flashing Unlocking Mode, the control will enter Door Lock Error
Mode. The control will turn off all outputs and flash the
DOOR LOCKED and CLOSE DOOR LEDs one second
on/one second off to indicate a door lock/unlock
error.To clear this error in Door Locked Mode the door
must either open or lock. If the door locks, the cycle will
start normally. If the door opens, the control will revert
back to Start Mode.To clear this error in Door
Unlocking Mode the door must unlock or open. If the
door unlocks or opens, the control will enter End of
Cycle Mode.
FB10-25R2 Page 7 of 87
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Frontload Washer
Display Description Cause/Corrective Action
DOOR LOCKED Motor Failure Error If the control receives the motor failure signal from the
and FINAL SPIN motor control, the control will enter Error Mode. The
AND TUMBLE control will turn off all outputs and flash the DOOR
LEDs flashing LOCKED and FINAL SPIN AND TUMBLE LEDs one
second on/one second off to indicate a motor failure
error. This is a fatal error. The machine must be
unpowered to clear this error.
E dF or E:dF Drive Failure Motor unplugged, motor failure, tachometer circuit open
or drum locked up. Unpower machine to reset.
E dL or E:dL Door Lock Error Door does not lock within 15 seconds of closing or
doesn’t unlock 3 minutes after cycle completion. Open
and reclose door.
E dL or Er, dL Door Lock Fatal Error Door is unlocked during a running cycle. To clear this
error, cycle power to the machine. Check door lock and
door latch for damage and replace if error continues.
Also check door lock wire harness for damage or for
disconnection.
E dL1 or Er, dl Door Lock Non-Fatal Error If the door fails to lock in 20 seconds in Door Locking
Mode after the drive has been enabled, the control will
turn off all outputs and show the error E dL1. To clear
this error the door must either open or lock. Overloading
the machine or broken shocks may keep door from
properly closing. First check that door is fully closed. If
door still fails to lock, check door lock and latch for
damage. Check door lock wire harness for damage or
disconnection.
E dL2 or Er, dU Door Unlock Non-Fatal Error If the door fails to unlock 20 seconds after the drum has
stopped spinning with a solenoid type door lock and all
other outputs have been turned off, the control will show
error. To clear this error the door must unlock or open.
Removing power for 3 minutes will automatically allow
door lock to unlock. Make sure to press on door and
then pull to unlock the door as pressure on door lock/
latch will prevent door from unlocking. Possible causes
of this issue are broken shocks or clothes load causing
pressure on door and door latch/lock preventing it from
unlocking. If it still fails to unlock, check door lock and
latch for damage. Also check door lock wire harness for
damage or disconnection.
E door or Er, do Door Opened During A Running Control detects door open during a cycle. This can be
Cycle caused by pulling on door while locked or about to lock.
Correct inoperative door locking system. Check door
switch and harness for damage or disconnection.
Unpower machine to clear error.
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Frontload Washer
Display Description Cause/Corrective Action
E do, E:do or E:dO Door Opened During a Running Control detects door open and door locked inputs high.
Cycle Caused by pulling on door while locked or about to
lock. Correct inoperative door locking system.
E dr Drain Alarm Error Machine did not drain. Power down machine.
E FL, E:FL or Er, FL Fill Error Pressure switch fails to open in 30 minutes (or other
programmed length of time) in any fill agitate cycle or
maximum fill time exceeded. Check for water pressure
at inlets, water valves for operation, clog in water line,
plugged filter screen on water hose, and the pressure
sensor hose for air leak to determine cause of error. May
also be caused by programming too short of a
programmed Fill Time for the water level and water
pressure of the machine.
E Ht, E:HT or E:Ht Heater Error Programmed temperature hasn’t been reached in more
(models equipped than two hours. Cycle will continue with heater off.
with heater) Replace inoperative heater circuit components.
E oP Open Thermistor Error Thermistor circuit opens while heating. Heater will turn
off and cycle will continue.
E rr Coin Error Invalid coin pulse or inoperative coin sensor. Check
coin drop area and remove obstructions. If error persists,
tampering may have occurred. Evaluate security
procedures.
E SH Shorted Thermistor Error Thermistor circuit is shorted while heating. Heater will
turn off and cycle will continue.
E SP SPI Communications Error Master control cannot communicate with motor control.
Caused by transformer unplugged or wiring to motor
control incorrect. Power down the machine, power up
and try again.
E Ub or E:Ub Unbalance Error Unable to balance load. Redistribute load and retry.
E Ub1 or Er, ub Non-Fatal Unbalance Error Washer is unable to balance load. Redistribute load and
run cycle. If running a small load or one large item, add
more items to help machine balance the load better. If
items are rubber or other water resistant type material,
load may never reach full spin speed. Ensure machine is
properly leveled and check for broken shocks. Increase
"Number of Balance Attempts" parameter to allow more
retries if error occurs often. Refer to programming
manual.
E Ub2 or Er, Ub Fatal Unbalance Error Wires to unbalance switch are broken or not connected,
unbalance switch may be stuck closed or a shock may
be broken. Unpower to clear error.
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Frontload Washer
Display Description Cause/Corrective Action
CLoSE door or do Door Open Indicator Door is not closed during an active cycle. If door is
closed, check for improper wiring or faulty door switch.
Coin Error Coin Error Invalid coin pulse or inoperative coin sensor. Check
coin drop area and remove obstructions. If error persists,
tampering may have occurred. Evaluate security
procedures.
E id Board ID Incorrect replacement control. Replace user control or
drive board with the correct part.
E dS or Er, dS Brownout/Voltage Configuration Unexpected supply voltage. Check the harness
connections between the front end control and the drive
board. If the front end control was replaced, set dip
switch #1 to the same setting as the previous control. If
reworking the machine to use a different voltage supply,
the dip switch #1 setting may need to be changed. If the
dip switch #1 setting is changed, power down, power up
and try again. Also check Pin H2-7 on the front end
control to ensure good connection between front end
control and drive board.
E nr or Er, nr Drive Board Not Ready Hardware failure. Try cycling power to machine before
replacing drive board.
E bS or Er, bS Drive Board Shorted Hardware failure. Try cycling power to machine before
replacing drive board.
EnXX Machine ID Communication failure. Power down, power up and try
again. If error persists, check connection between front
end control and Machine ID Chip, or try replacing the
front end control or the Machine ID Chip.
En 31 Product Byte #1 Mis-Match Product family does not match between the Machine ID
Control and Front End Control. Replace Machine ID
Control with one meant for current Front End Control
platform.
En 32 Product Byte #2 Mis-Match Machine type does not match between the Machine ID
Control and Front End Control (frontload washer vs.
dryer). Replace Machine ID Control and/or front end
control with one meant for current machine type.
En 33 Product Byte #3 Mis-Match Control level does not match between the Machine ID
Control and Front End Control (A4 vs. A2). Replace
Machine ID Control with a properly configured A level
for the control being attached. Use Factory Test
Procedure to determine front end control’s control level.
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Frontload Washer
Display Description Cause/Corrective Action
En 39 Corrupted Data on Machine ID Try cycling power to machine. If error continues, check
Control for damage to Machine ID Control and harness and/or
replace Machine ID Control with a correctly configured
Machine ID Control.
En 3E Machine control cannot be con- Try cycling power to machine. If error continues, check
figured with the Machine ID for damage to Machine ID Control and harness and/or
Control in the machine replace Machine ID Control with a correctly configured
Machine ID Control.
En 3F Cannot communicate with the Try cycling power to machine. If error continues, check
Machine ID Control for damage to Machine ID Control and harness and/or
replace Machine ID Control with a correctly configured
Machine ID Control.
E Co or Er, Co Drive Board Communication Communication failure. This error is caused by certain
Error cycle counters that need to be reset by restarting the
control. Unplug the washer, wait 30 seconds and then
re-apply power to clear the error.
If error persists, check connection between front end
control and drive board, or try replacing the front end
control or the drive board. Many times a loose pin or
wire is at fault for this error.
E dr or Er, dr Drain Error If the control has the drain error enabled, the control will
enter Machine Error Mode when the water height is not
below the empty level, after attempting to drain for the
programmable time (default 5 minutes). In the event of a
drain error, the control will turn off all outputs and turn
on the Machine Error Tone for 15 seconds. Check
wiring to drain and that power is present at drain. Check
for objects stuck in drain hose or in pump on electric
pump units. Ensure that drain hose meets drain height
restrictions. Increase programmable drain error time if
pump is working but not able to pump out quickly
enough. Unpower to clear error.
E Sd or Er, Sd Slow Drain Error Water is not draining as quickly as expected in any cycle
step that drains water during the cycle. The machine
control will light the right-most decimal point even after
the drain error display has cleared. The decimal point
will remain illuminated after the slow drain error display
has expired to draw the attention of the owner or
attendant. The decimal point can be cleared by pressing
the START keypad 3 times in a period of 5 seconds or
by cycling the power to the machine.
ESd Slow Drain Error Control shows error after door is open (when cycle is
completed) for one minute, the error information will be
logged in audit data.
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Frontload Washer
Display Description Cause/Corrective Action
E Ht or Er, Ht Heater Error If the heater is enabled and the water temperature has
not reached the desired temperature selection within the
programmable time, the control will indicate a heater
error. If this error occurs, the heater output will be
turned off and the cycle will continue. This error will be
cleared when the door is opened or any key is pressed.
Possible causes include wire harness to heater elements
are damaged, heater elements are damaged, corrosion of
wires/connectors, or programmable heater error time is
too short for the programmed heat temperature and
amount of water in machine.
E tE or Er, tE Max Temperature Exceeded The control will continuously monitor the Machine
Error Status for an indication that the maximum water
temperature is exceeded. When the cycle has been
completed and if the control has saved a Max
Temperature Exceeded Error, the control shows the
error for one minute after the door is opened or a key is
pressed. Check for stuck heater relay/contactor.
E oP or Er, oP Open Temperature/Thermistor The drive board will flag an Open Thermistor Error any
Sensor Error time it senses a temperature less than 0°C (32°F). The
heater output is turned off for the remainder of the cycle.
At the end of the cycle, error code will be shown. It
clears after one minute or with any key press. Check
wiring to heater elements and thermistor for damage.
E SH or Er, SH Shorted Temperature/Thermistor The drive board will flag a Shorted Thermistor any time
Sensor Error it senses a temperature greater than 100°C (212°F).The
heater output is turned off for the remainder of the cycle.
At the end of the cycle, error code will be shown. It
clears after one minute or with any key press. Check
wiring to heat elements and thermistor for damage.
E SudS or Er, SL Suds Lock Error In the spin steps, if the control determines that there are
suds in the machine after running all Suds Removal
Routines programmed to run, it will display a Suds Lock
Error at the end of the cycle after the door is opened.
The control will continue showing E SudS for one
minute or until any key has been pressed. To prevent
error, reduce detergent used, increase Suds Removal
Routines allowed, check for draining issues, check that
drum spins freely, and make sure no small items are
lodged between drum and outer tub.
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Frontload Washer
Display Description Cause/Corrective Action
E Hd or Er, Hd Too Hot To Drain Error If water is detected to be too hot to drain safely, this
error will occur. It is advised to add a cool down step to
the cycle after every heating step to avoid this error.
Another possible cause of this error is that the heater
contactor/relay is stuck on. Error will display after door
is opened in End of Cycle Mode. It will clear after 1
minute.
E Ld or Er, LE Water Leak Drain Error If there is a leak during the water leak detection of the
cycle when programmed on, an error will display after
the door is opened at the end of cycle for 1 minute. It
will clear after 1 minute or until a key is pressed. If the
water level has dropped more than an acceptable amount
during a water leak drain check, the control will save a
water leak drain error status and will continue the
machine cycle. Immediately upon detecting the error the
rightmost decimal point will be lit. This lit decimal point
can be cleared by pressing the START keypad 3 times in
a period of 5 seconds or by cycling the power to the
machine. The cause of this error may be the drain hose
leaking or a stuck gravity drain valve on gravity drain
machines.
E StHt Slow To Heat Error Non-Fatal Error that will appear during the running
cycle without affecting the cycle. Machine error code is
turned on for 15 seconds. It will clear after a key is
pressed. Possible cause of error is one of the heater
elements may be broken/disconnected, heater elements
may need to be cleaned of lint, or programmable slow to
heat error time needs to be increased for the load size
and water amount being heated. Refer to Heater Error
for other possible causes.
Ed Drive Board Errors
E d 10 or Ed, 10 Voltage Select Error Wrong Input Voltage seen at drive board 120V vs 240V.
Dip switch 1 on FEC set wrong, or possibly water on
drive board (let drive dry out and determine cause of
water). Unpower to clear error. Replace drive board if
error persists.
E d 12 or Ed, 12 Over Voltage AC-Main Input Machine voltage is too high, check supply voltage to the
Error machine and verify that it is within machine
specifications. Unpower to clear error. Replace drive
board if error persists.
E d 21 or Ed, 21 Over Voltage DC Bus Error Unpower to clear error. Check voltage input to machine.
If it happens only at start of spin, replace motor. Replace
drive board if error persists.
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Frontload Washer
Display Description Cause/Corrective Action
E d 22 or Ed, 22 Over Motor Temperature Error Motor temperature is detected to be too high. Check that
drum spins freely when empty. Check for overloading of
machine. Check motor harness for damage. Reduce
agitation time and duty cycle if
rotate/pause times are very short and programmable.
Unpower to clear error. Replace drive board if error
persists.
E d 23 or Ed, 23 Fatal IPM Over Current Shunt Check that drum and motor spins freely. Unpower to
Error clear error. Check the motor phase windings. Continuity
should be uniform between phases L1 and L2, L2 and
L3, L1 and L3. Replace motor if not uniform. Replace
drive board if error persists.
E d 24 or Ed, 24 Fatal I2T Hardware Over Current Check that drum and motor spins freely. Rotor may be
Error locked up. Check the motor phase windings. Continuity
should be uniform between phases L1 and L2, L2 and
L3, L1 and L3. Replace motor if not uniform. Unpower
to clear error. Replace drive board if error persists.
E d 25 or Ed, 25 IPM Over Temperature Error IPM temperature is detected to be too high. Check that
drum spins freely when empty, check for overloading of
machine, reduce agitation time, and duty cycle if rotate/
pause times are very short and programmable. Unpower
to clear error. Check for lint build-up on heat sink on
drive board. Replace drive board if error persists.
E d 29 or Ed, 29 Motor Not Connected Error The motor or one of its electrical phases is not
connected. Check that the harness from the motor to the
drive board is fully plugged in on both ends and that
there is no damage to the motor harness. Make sure to
push in the motor harness on both ends just in case it is a
little loose and not fully inserted.
If the harness looks fine and the error still occurs, look
for something that is binding the inner wash basket and
keeping it from rotating properly such as a garment/
foreign object caught between the inner and outer tubs
or a clothes deflector rubbing the inner basket. Remove
object or reposition clothes deflector by removing
deflector and re-drilling screw holes to provide more
clearance between tub lip and deflector.
If the error still occurs, try replacing the drive board or
harness. Unpower to clear error.
E d 44 or Ed, 44 Overcurrent Shunt Detection Hardware failure. Unpower to clear error. Replace drive
Circuit Fail Error board if error persists.
E d 45 or Ed, 45 Door Lock Pin HW On/Off Fail Hardware failure. Unpower to clear error. Replace drive
Error board if error persists.
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Frontload Washer
Display Description Cause/Corrective Action
E d 46 or Ed, 46 Heater Pin HW On/Off Fail Hardware failure. Unpower to clear error. Replace drive
board if error persists.
E d 47 or Ed, 47 Hot Valve Pin HW On/Off Fail Hardware failure. Unpower to clear error. Replace drive
board if error persists.
E d 48 or Ed, 48 Cold Valve Pin HW On/Off Fail Hardware failure. Unpower to clear error. Replace drive
board if error persists.
E d 49 or Ed, 49 Detergent Valve Pin HW On/Off Hardware failure. Unpower to clear error. Replace drive
Fail board if error persists.
E d 50 or Ed, 50 Softener Valve Pin HW On/Off Hardware failure. Unpower to clear error. Replace drive
Fail board if error persists.
E d 51 or Ed, 51 Inrush Pin HW On/Off Fail Hardware failure. Unpower to clear error. Replace drive
board if error persists.
E d 52 or Ed, 52 Voltage Doubler Pin HW On/Off Hardware failure. Unpower to clear error. Replace drive
Fail board if error persists.
E d 53 or Ed, 53 Door Lock Select Voltage Pin Hardware failure. Unpower to clear error. Replace drive
HW On/Off Fail board if error persists.
E d 54 or Ed, 54 Pump Pin HW On/Off Fail Hardware failure. Unpower to clear error. Replace drive
board if error persists.
E d 55 or Ed, 55 Fatal NTC Short Error Check heater thermistor and thermistor wiring for
damage. Unpower to clear error. Replace drive board if
error persists.
E d 56 or Ed, 56 Fatal NTC Open Error Check heater thermistor and thermistor wiring for
damage. Unpower to clear error. Replace drive board if
error persists.
E d 63 or Ed, 63 Fatal IPM Temperature Short Hardware failure. Unpower to clear error. Replace drive
Error board if error persists.
E d 64 or Ed, 64 Fatal IPM Temperature Open Hardware failure. Unpower to clear error. Replace drive
Error board if error persists.
Er,id Drive Board ID Error This error will be displayed if after checking for drive
board/front end control compatibility it is found not to
match. Unpower machine to clear code. Change front
end control to one for a frontload washer.
PF Power Fail Error If control was in Delayed Start mode during a power
failure, this error will be displayed and the delayed start
will be canceled. Press Power/Cancel to clear the error.
FB10-25R2 Page 15 of 87
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Frontload Washer
Display Description Cause/Corrective Action
E nFLo or Er, nF No Water Flow Error If the control does not reach a water level of 4 inches
within the programmed time it may mean the hose to the
pressure sensor has a leak, is disconnected or clogged,
the water inlet hose is clogged, the water inlet screens
are clogged, or no water is flowing into the machine.
The programmed error time may also need to be
increased if there is low water pressure to the machine.
The control will enter Machine Error mode when the
error is set. The control will first drain for 90 seconds
and then turn off all outputs and turn on the Machine
Error Tone for 15 seconds. Unpower to clear error.
E oF or Er, OF Overflow Error This error is triggered when an unsafe high water level
is detected in the machine and water is unable to drain.
The water valve may be stuck open, pump may be stuck,
or the drain may be clogged. Typically a small item is
lodged in the propeller of the pump on pump machines.
The door may be open/unlocked with water sitting in the
machine to cause this error. Unpower to clear error.
E PS or Er, PS Pressure Sensor Error If the control does not detect a valid water level sensor
input for 30 seconds, or if the Max (Overflow) Fill
Level in the control is set to 0 while in Run Mode,
Factory Test Mode, or Overflow Mode, the control will
enter Machine Error Mode. Check harness from user
control to pressure sensor for damage and replace if
necessary. Replace pressure sensor or user control if
error persists. The control will first drain for 30 seconds
to get out any water and then unlock the door. Unpower
to clear error.
E bELt or Er, bb Broken Belt Error If a broken belt is detected by the control, the control
will show error. Unpower the machine and check the
belt and pulleys for issues.
E LF or Er, LF Water Leak Fill Error If there is a leak during the water leak detection of the
cycle when programmed on, an error will display after
the door is opened at the end of cycle for 1 minute. It
will clear after 1 minute or when a keypad is pressed. If
the water level has increased more than an acceptable
amount during a water leak drain check, the control will
save a water leak drain error status and will continue the
machine cycle. Immediately upon detecting the error the
rightmost decimal point will be lit. This lit decimal point
can be cleared by pressing the START keypad 3 times in
a period of 5 seconds or by cycling the power to the
machine. There may be a water valve stuck open due to
debris or a failed water valve.
Page 16 of 87 FB10-25R2
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Frontload Washer
Display Description Cause/Corrective Action
Display is dim Look for loose pins and damaged wires on harness from
user control to drive board.
E:SP Serial Communication Error Master control cannot communicate with motor control.
Master control will try to reset the motor control by
powering it down. The error will display after three reset
attempt failures. Caused by transformer unplugged or
inoperative, fuse blow on motor control board or wiring
to motor control incorrect.
EC:00 General Communication Error Communication failure. Try card again.
EC:02 or EC02 Timeout Error Communication failure. Try card again.
EC:03 or EC03 Invalid Command Code Communication successful, but the command was not
valid for this machine type, or the control could not
perform the command in its current mode of operation.
Before downloading, ensure data is for current machine
type and control is in correct mode.
EC:05 or EC05 Invalid or Out-of-Range Data Incorrect machine type or the value in at least one of the
programming options is invalid or out of range. Before
downloading, ensure data is for current machine type
and recheck the programming option's value and try
again.
EC:06 Invalid Data Code Incorrect machine type. Before downloading, ensure
data is for current machine type.
EC:09 Corrupted Data Error Communication error. Try card again.
EC:0A Invalid Machine Type Incorrect machine type. Before downloading, ensure
data is for current machine type.
EC:19 or EC19 No Card Reader Communication Communication failure. Check card reader, control and
harness. Power down, power up and try again. If error
persists, control or reader is inoperative.
EC:20 Unreadable Card Inoperative card/ dirty contact. Clean chip on card or
card reader contacts. Try card again. If error persists,
card may be inoperative.
EC:21 Security ID Mismatch Wrong card. Use card with correct security code.
EC:22 Site Code Mismatch Wrong card. Use card with correct site code.
EC:23 Card Maximum Value Exceeded Value on card over max. Use a card which does not
exceed maximum value.
EC:24 Insufficient Memory on Card Card memory is full. Download card contents to PC and
clear card for re-use.
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Frontload Washer
Display Description Cause/Corrective Action
EC:25 Card Reader Malfunction Inoperative Card Reader. Card Reader may need to be
replaced.
EC:26 Card Write Error Try card again. If error persists, card may be
inoperative.
EC:27 Diagnostic Test Card Write Inoperative Card Reader. Card Reader may need to be
Failure replaced.
EC:28 Diagnostic Test Card Read Inoperative Card Reader. Card Reader may need to be
Failure replaced.
EC:29 Diagnostic Test Memory Test Inoperative Card Reader. Card Reader may need to be
Failure replaced.
EC:2A Diagnostic Test Card Interface Inoperative Card Reader. Card Reader may need to be
Failure replaced.
EC:2b Diagnostic Test Flash Checksum Inoperative Card Reader. Card Reader may need to be
Failure replaced.
EC:30 Timeout Error Card Reader may need to be replaced
EC:31 Hotlisted Card Inserted Into Card hotlisted. Control will destroy card.
Reader
EC:50 Loyalty Purse Read Error Try card again. If error persists, card may be
inoperative.
EC:56 Loyalty Purse Write Error Try card again. If error persists, card may be
inoperative.
EC11 No Card Reader Initialization Communication is valid, but there is no card reader
initialization. Power down, power up and try again.
EC18 No Communication Card reader initialized, communication lost. Power
down, power up and try again. If error persists, replace
control or card reader.
EC36 Audit Card Removed Re-insert audit card and wait until machine prompts for
Prematurely card removal.
EI:00 General Communications Errors Communication failure. Re-aim external device and try
again.
EI:01 or EI01 Transmission Failure Communication failure. Re-aim external device and try
again.
EI:02 or EI02 Device Timeout/Timeout Error Communication failure. Re-aim external device and try
again.
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Frontload Washer
Display Description Cause/Corrective Action
EI:03 or EI03 Invalid Command Code Communication successful, but the command was not
valid for this machine type, or the control could not
perform the command in its current mode of operation.
Ensure data is for current machine type and control is in
correct mode.
EI:04 or EI01 Expecting Upload Request or Communication failure. Re-aim external device and try
Command Packet Time Out again.
EI:05 or EI05 Invalid or Out-of-Range Data Incorrect machine type or the value in at least one of the
programming options is invalid or out of range. Before
downloading, ensure data is for current machine type,
values entered are within the minimum and maximum
limits and recheck the programming option's value and
try again.
EI:06 Invalid Data Code Incorrect machine type. Before downloading, ensure
data is for current machine type.
EI:07 Error Writing to RTC Control failure. Control may need to be replaced.
EI:08 Error Writing to EPROM Control failure. Control may need to be replaced.
EI:09 or EI09 CRC-16 Error Communication failure. Re-aim external device and try
again.
EI:0A Invalid Machine Type Incorrect machine type. Before downloading, ensure
data is for current machine type.
EI:0F or EI0F Invalid Wakeup or IR Disabled Communication failure or IR is disabled. Manually
enable IR on control/Re-aim external device and try
again.
EI0A Framing Error Communication error. Re-aim external device and try
again.
EI0C Time-out Exceeded Communication error. Re-aim external device and try
again.
EI0E Encryption Error Communication error. Re-aim external device and try
again. If the problem persists, check that the security
code is correct.
Err Coin Error Invalid coin pulse or inoperative coin sensor. Check
coin drop area and remove obstructions. If error persists,
tampering may have occurred. Evaluate security
procedures.
FB10-25R2 Page 19 of 87
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Frontload Washer
Display Description Cause/Corrective Action
FINAL SPIN and SPI Communications Error This error occurs when there is a problem with
RINSE LEDs communications between the front-end control and the
motor control. The control will turn off all outputs and
flash the FINAL SPIN and RINSE LEDs one second on/
one second off to indicate an SPI communications error.
This is a fatal error. The machine must be powered
down at this point.
FINAL SPIN AND SPI Communications Error This error occurs when there is a problem with
TUMBLE and communications between the front-end
CLOSE DOOR control and the motor control. The control will turn off
LEDs flashing all outputs and flash the FINAL
SPIN AND TUMBLE and CLOSE DOOR LEDs one
second on/one second off to indicate an SPI
communications error. This is a fatal error. The machine
must be powered down at this point.
HEATING LED Open/Shorted Temperature Any time the control senses a temperature less than
(Models equipped Sensor Error 32°F (0°C) or greater than 212°F (100°C) while heating,
with heater) the control will turn off the heater output and not
attempt to heat. The control will continue and finish the
cycle normally. At the end of the cycle, the control will
flash the HEATING LED one-second on/one second off
to indicate an open/shorted temperature sensor error.
This error will be cleared when the door is opened at the
end of the cycle.
IN USE and CLOSE Door Open Error If the control senses the door open during Run Mode,
DOOR LEDs the control will enter Error Mode. The control will turn
flashing off all outputs and flash the IN USE and CLOSE DOOR
LEDs one second on/one second off to indicate a door
open error. This is a fatal error. The machine must be
unpowered to clear this error.
IN USE and DOOR Fill Error If the control receives no full input from the pressure
LOCKED LEDs switch indicating the cylinder is full within 30 minutes
flashing of starting the fill, the control will enter Error Mode.
The control will turn off all outputs and flash the IN
USE and DOOR LOCKED LEDs one second on/one
second off to indicate a fill error. This is a fatal error.
The machine must be unpowered to clear this error.
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Frontload Washer
Display Description Cause/Corrective Action
IN USE LED blinks Shorted Thermistor Error If the control sense a temperature greater than 210±4°F
three times + 1.5 during an active cycle it will set a Shorted Thermistor
second pause error. The control will flash the IN USE LED three
times separated by a one and a half second pause. This
sequence is repeated as long as the Shorted thermistor
error is sensed.
IN USE LED blinks Open Thermistor Error If the control sense a temperature less than 0°F when the
twice + 1.5 second heat has been on for at least three minutes it will set an
pause open thermistor error. The control will flash the IN USE
LED twice separated by a one and a half second pause.
This sequence is repeated as long as the Open
Thermistor error is sensed.
OFF or oFF Break-in Alarm Shutdown Error Check the service door or coin vault switches.
OP (models Open Thermistor Error This error code occurs if the thermistor circuit opens
equipped with while heating.
heater)
Right most DP Network Communication Error Communication failure. Wait for 1.5 minutes for error to
(decimal point) Lit clear. If it doesn’t, power-down and power-up the
machine. If error persists, control or Network Board
may need to be replaced.
Right most decimal Water Leak Detection Error or Water leak test has detected a water leak during a cycle.
point Lit Slow Drain Detection Error May be a water fill or drain leak where either the water
valves are stuck open or water is leaking from the
machine in some way. On gravity drain machines it is
usually a stuck gravity drain valve. If it's a slow drain,
water is not draining as quickly as expected in any cycle
step that drains water during the cycle. The decimal
point will remain lit after the error display has expired.
Clear the decimal point by pressing the START keypad
three times within five seconds or by cycling the power
to the machine.
Right most decimal Machine ID Error Machine ID is no longer communicating with the
point blinking control. Check Machine ID connection.
Left most decimal Control is in Bootloader Mode Control is waiting for firmware update. (Firmware
point Lit updates only done by Alliance Laundry Systems Service
Technicians.) If firmware is not being updated, cycle
power to machine. If error still occurs, replace control.
Right most decimal Control is in Low Power/Idle While control is in Low Power/Idle Mode, right most
point blinking Mode decimal on display will blink once per minute. This is
normal. Press the Power/Cancel keypad to turn control
back on.
FB10-25R2 Page 21 of 87
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Frontload Washer
Display Description Cause/Corrective Action
SH (models Shorted Thermistor Error This error occurs if the thermistor circuit is shorted
equipped with while heating.
heater)
WASH and DOOR Fill Error If the control receives no full input from the pressure
LEDs switch indicating the cylinder is full within 30 minutes
of starting the fill, the control will enter Error Mode.
The control will turn off all outputs and flash the WASH
and DOOR LEDs one second on/one second off to
indicate a fill error. This is a fatal error. The machine
must be unpowered to clear this error.
WASH and RINSE Door Open Error If the control senses the door open during Run Mode,
LEDs the control will enter Error Mode. The control will turn
off all outputs and flash the WASH and RINSE LEDs
one second on/one second off to indicate a door open
error. This is a fatal error. The machine must be
unpowered to clear this error.
IN USE, CLOSE Fill Error Fill level is not reached within 30 minutes in any fill
DOOR LEDs step. Check for water pressure at inlets, water valves for
operation, clog in water line, plugged filter screen on
water hose, and the pressure sensor hose for air leak to
determine cause of error. Power down to clear error.
DOOR LOCKED, Door Lock Fatal Error Door is unlocked during a running cycle. To clear this
CLOSE DOOR error, cycle power to the machine. Check door lock and
LEDs door latch for damage and replace if error continues.
Also check door lock wire harness for damage or for
disconnection.
DOOR LOCKED, Door Lock Non-Fatal Error If the door fails to lock in 20 seconds in Door Locking
CLOSE DOOR Mode after the drive has been enabled, the control will
LEDs turn off all outputs and display error code. To clear this
error the door must either open or lock. Overloading the
machine or broken shocks may keep door from properly
closing. First check that door is fully closed. If door still
fails to lock, check door lock and latch for damage.
Check door lock wire harness for damage or
disconnection.
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Frontload Washer
Display Description Cause/Corrective Action
DOOR LOCKED, Door Unlock Non-Fatal Error If the door fails to unlock 20 seconds after the drum has
CLOSE DOOR stopped spinning with a solenoid type door lock and all
LEDs other outputs have been turned off, the control will
display error code. To clear this error the door must
unlock or open. Removing power for 3 minutes will
automatically allow door lock to unlock. Make sure to
press on door and then pull to unlock the door as
pressure on door lock/latch will prevent door from
unlocking. Possible causes of this issue are broken
shocks or clothes load causing pressure on door and
door latch/lock preventing it from unlocking. If it still
fails to unlock, check door lock and latch for damage.
Also check door lock wire harness for damage or
disconnection.
DOOR LOCKED, Door Opened Error Control detects door open during a cycle. This can be
CLOSE DOOR caused by pulling on door while locked or about to lock.
LEDs Correct inoperative door locking system. Check door
switch and harness for damage or disconnection.
Unpower machine to clear error.
IN USE, FINAL Non-Fatal Unbalance Error Washer is unable to balance load. Redistribute load and
SPIN AND run cycle. If running a small load or one large item, add
TUMBLE LEDs more items to help machine balance the load better. If
items are rubber or other water resistant type material,
load may never reach full spin speed. Ensure machine is
properly leveled and check for broken shocks. Open
door or press Power/Cancel keypad to clear error.
IN USE, FINAL Fatal Unbalance Error Wires to unbalance switch are broken or not connected,
SPIN AND unbalance switch may be stuck closed or a shock may
TUMBLE LEDs be broken. Unpower to clear error.
IN USE, CLOSE Drain Error The control will enter Machine Error Mode when the
DOOR LEDs water height is not below the empty level, after
attempting to drain for 2 minutes. In the event of a drain
error, the control will turn off all outputs and turn on the
Machine Error Tone for 15 seconds. Check wiring to
drain and that power is present at drain. Check for
objects stuck in drain hose or in pump on electric pump
units. Ensure that drain hose meets drain height
restrictions. Unpower to clear error.
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Frontload Washer
Display Description Cause/Corrective Action
IN USE, CLOSE Slow Drain Error This error occurs only if enabled by setting dip switch
DOOR LEDs #4 to ON. Water is not draining as quickly as expected
in any cycle step that drains water during the cycle.
Clear this error by pressing the Power/Cancel keypad.
IN USE, CLOSE Suds Lock Error In the spin steps, if the control determines that there are
DOOR LEDs suds in the machine after running all Suds Removal
Routines programmed to run, it will display a Suds Lock
Error at the end of the cycle after the door is opened.
The control will continue showing the error for one
minute or until the Power/Cancel keypad has been
pressed. To prevent error, reduce detergent used. Check
for draining issues, check that drum spins freely, and
make sure no small items are lodged between drum and
outer tub.
IN USE, CLOSE Water Leak Drain Error This error occurs only if enabled by setting dip switch
DOOR LEDs #4 to ON. If there is a leak during the water leak
detection of the cycle an error will display after the door
is opened at the end of cycle for 1 minute. It will clear
after 1 minute or until the Power/Cancel keypad is
pressed. If the water level has dropped more than an
acceptable amount during a water leak drain check, the
control will save a water leak drain error status and will
continue the machine cycle. The cause of this error may
be the drain hose, pump, or fill valve leaking or a stuck
gravity drain valve on gravity drain machines.
IN USE, CLOSE No Water Flow Error If the control does not reach a water level of 4 inches
DOOR LEDs within the first 5 miutes of starting the fill it may mean
the hose to the pressure sensor has a leak, is
disconnected or clogged, the water inlet hose is clogged,
the water inlet screens are clogged, or no water is
flowing into the machine. The control will enter
Machine Error mode when the error is set. The control
will first drain for 90 seconds and then turn off all
outputs and turn on the Machine Error Tone for 15
seconds. Unpower to clear error.
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Frontload Washer
Display Description Cause/Corrective Action
IN USE, CLOSE Overflow Error This error is triggered when an unsafe high water level
DOOR LEDs is detected in the machine and water is unable to drain.
The water valve may be stuck open, pump may be stuck,
or the drain may be clogged. Typically a small item is
lodged in the propeller of the pump on pump machines.
The door may be open/unlocked with water sitting in the
machine to cause this error. Unpower to clear error.
IN USE, CLOSE Pressure Sensor Error If the control does not detect a valid water level sensor
DOOR LEDs input for 30 seconds, or if the Max (Overflow) Fill
Level in the control is set to 0 while in Run Mode,
Factory Test Mode, or Overflow Mode, the control will
enter Machine Error Mode. Check harness from user
control to pressure sensor for damage and replace if
necessary. Replace pressure sensor or user control if
error persists. The control will first drain for 30 seconds
to get out any water and then unlock the door. Unpower
to clear error.
IN USE, DOOR Over Voltage AC-Main Input Machine voltage is too high, check supply voltage to the
LOCKED, FINAL Error machine and verify that it is within machine
SPIN AND specifications. Unpower to clear error. Replace drive
TUMBLE, CLOSE board if error persists.
DOOR LEDs
IN USE, DOOR Over Voltage DC Bus Error Unpower to clear error. Check voltage input to machine.
LOCKED, FINAL If it happens only at start of spin, replace motor. Replace
SPIN AND drive board if error persists.
TUMBLE, CLOSE
DOOR LEDs
IN USE, DOOR Fatal IPM Over Current Shunt Check that drum and motor spins freely. Unpower to
LOCKED, FINAL Error clear error. Check the motor phase windings. Continuity
SPIN AND should be uniform between phases L1 and L2, L2 and
TUMBLE, CLOSE L3, L1 and L3. Replace motor if not uniform. Replace
DOOR LEDs drive board if error persists.
IN USE, DOOR Fatal I2T Hardware Over Current Check that drum and motor spins freely. Rotor may be
LOCKED, FINAL Error -Main Input Error locked up. Check the motor phase windings. Continuity
SPIN AND should be uniform between phases L1 and L2, L2 and
TUMBLE, CLOSE L3, L1 and L3. Replace motor if not uniform. Unpower
DOOR LEDs to clear error. Replace drive board if error persists.
FB10-25R2 Page 25 of 87
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Frontload Washer
Display Description Cause/Corrective Action
IN USE, DOOR Motor Not Connected Error The motor or one of its electrical phases is not
LOCKED, FINAL connected. Check that the harness from the motor to the
SPIN AND drive board is fully plugged in on both ends and that
TUMBLE, CLOSE there is no damage to the motor harness. Make sure to
DOOR LEDs push in the motor harness on both ends just in case it is a
little loose and not fully inserted. If the harness looks
fine and the error still occurs, try replacing the drive
board or harness. Unpower to clear error.
IN USE, DOOR Broken Belt Error If a broken belt is detected by the control, the control
LOCKED, FINAL will display this error. Unpower the machine and check
SPIN AND the belt and pulleys for issues.
TUMBLE LEDs
IN USE, DOOR Drive Board ID Error This error will be displayed if after checking for drive
LOCKED, FINAL board/front end control compatibility it is found not to
SPIN AND match. Unpower machine to clear code. Change front
TUMBLE LEDs end control to one for a frontload washer.
IN USE, DOOR Drive Board Not Ready Hardware failure. Try cycling power to machine before
LOCKED, FINAL replacing drive board.
SPIN AND
TUMBLE LEDs
IN USE, DOOR Drive Board Shorted Hardware failure. Try cycling power to machine before
LOCKED, FINAL replacing drive board.
SPIN AND
TUMBLE LEDs
DOOR LOCKED, Drive Board Communication Communication failure. Power down, power up and try
FINAL SPIN AND Error again. If error persists, check connection between front
TUMBLE LEDs end control and drive board, or try replacing the front
end control or the drive board. Many times a loose pin
or wire is at fault for this error.
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Topload Washer
Topload Washer
Display Description Cause/Corrective Action
Alrn, ALrn or Break-in Alarm Error Service the door or coin vault switches.
ALArn
E dr, Edr or E:dr Drain Alarm Error Machine did not drain or maximum drain time exceeded
or water sensed at end of spin step. Power down
machine. Check pump for blockage and clear as needed.
E FL, EFL or Fill Error Pressure switch fails to open in 30 minutes (or other
E:FL programmed length of time) in any fill/agitate cycle or
maximum fill time exceeded. Check incoming water
pressure. Clean the screens in the mixing valve and fill
hoses.
E rr or Err Coin Error Invalid coin pulse or inoperative coin sensor. Check coin
drop area and remove obstructions. If error persists,
tampering may have occurred. Evaluate security
procedures.
E:00 General Error Re-aim external device and try again.
E:01 Proximity Error External device is improperly aimed at infrared
communicator (angle or distance). Re-aim external
device and try again.
E:02 IR Communication Disconnection External device removed before communication
complete. Re-aim external device and try again.
E:05 Invalid Value Communication Invalid code downloaded from external device to
Electronic Control. Before downloading, ensure data is
for current machine type.
E:07 or E:08 Inoperative Control Replace control.
E:09 or E:0A Proximity Error External device is improperly aimed at infrared
communicator (angle or distance). Re-aim external
device and try again.
E:0B or E:0C IR Communication Disconnection External device removed before communication
complete. Re-aim external device and try again.
E:0d Pressure Switch Error Check fill and drain hoses for improper installation and
kinks. Check fill electrical circuit. Replace inoperative
switches or wires.
E:0F IR Communicator Programmed Off Reprogram infrared communicator on. Manually enable
IR on control/Re-aim external device and try again.
EC:00 General Communication Error Communication failure. Try card again.
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Topload Washer
Display Description Cause/Corrective Action
EC:02 or EC02 Timeout Error Communication failure. Try card again.
EC:03 or EC03 Invalid Command Code Communication successful, but the command was not
valid for this machine type, or the control could not
perform the command in its current mode of operation.
Before downloading, ensure data is for current machine
type and control is in correct mode.
EC:05 or EC05 Invalid or Out-of-Range Data Incorrect machine type or the value in at least one of the
programming options is invalid or out of range. Before
downloading, ensure data is for current machine type
and recheck the programming option's value and try
again.
EC:06 Invalid Data Code Incorrect machine type. Before downloading, ensure
data is for current machine type.
EC:09 Corrupted Data Error Communication error. Try card again.
EC:0A Invalid Machine Type Incorrect machine type. Before downloading, ensure
data is for current machine type.
EC:19 or EC19 No Card Reader Communication Communication failure. Check card reader, control and
harness. Power down, power up and try again. If error
persists, control or reader is inoperative.
EC:20 Unreadable Card Inoperative card/ dirty contact. Clean chip on card or
card reader contacts. Try card again. If error persists,
card may be inoperative.
EC:21 Security ID Mismatch Wrong card. Use card with correct security code.
EC:22 Site Code Mismatch Wrong card. Use card with correct site code.
EC:23 Card Maximum Value Exceeded Value on card over max. Use a card which does not
exceed maximum value.
EC:24 Insufficient Memory on Card Card memory is full. Download card contents to PC and
clear card for re-use.
EC:25 Card Reader Malfunction Inoperative Card Reader. Card Reader may need to be
replaced.
EC:26 Card Write Error Try card again. If error persists, card may be inoperative.
EC:27 Diagnostic Test Card Write Failure Inoperative Card Reader. Card Reader may need to be
replaced.
EC:28 Diagnostic Test Card Read Failure Inoperative Card Reader. Card Reader may need to be
replaced.
EC:29 Diagnostic Test Memory Test Failure Inoperative Card Reader. Card Reader may need to be
replaced.
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Topload Washer
Display Description Cause/Corrective Action
EC:2A Diagnostic Test Card Interface Inoperative Card Reader. Card Reader may need to be
Failure replaced.
EC:2b Diagnostic Test Flash Checksum Inoperative Card Reader. Card Reader may need to be
Failure replaced.
EC:30 Timeout Error Card Reader may need to be replaced
EC:31 Hotlisted Card Inserted Into Reader Card hotlisted. Control will destroy card.
EC:50 Loyalty Purse Read Error Try card again. If error persists, card may be inoperative.
EC:56 Loyalty Purse Write Error Try card again. If error persists, card may be inoperative.
EC11 No Card Reader Initialization Communication is valid, but there is no card reader
initialization. Power down, power up and try again.
EC18 No Communication Card reader initialized, communication lost. Power
down, power up and try again. If error persists, replace
control or card reader.
EC36 Audit Card Removed Prematurely Re-insert audit card and wait until machine prompts for
card removal.
EI:00 General Communications Errors Communication failure. Re-aim external device and try
again.
EI:01 or EI01 Transmission Failure Communication failure. Re-aim external device and try
again.
EI:02 or EI02 Device Timeout/Timeout Error Communication failure. Re-aim external device and try
again.
EI:03 or EI03 Invalid Command Code Communication successful, but the command was not
valid for this machine type, or the control could not
perform the command in its current mode of operation.
Ensure data is for current machine type and control is in
correct mode.
EI:04 or EI04 Expecting Upload Request or Communication failure. Re-aim external device and try
Command Packet Time Out again.
EI:05 or EI05 Invalid or Out-of-Range Data Incorrect machine type or the value in at least one of the
programming options is invalid or out of range. Before
downloading, ensure data is for current machine type,
values entered are within the minimum and maximum
limits and recheck the programming option's value and
try again.
EI:06 Invalid Data Code Incorrect machine type. Before downloading, ensure
data is for current machine type.
EI:07 Error Writing to RTC Control failure. Control may need to be replaced.
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Topload Washer
Display Description Cause/Corrective Action
EI:08 Error Writing to EPROM Control failure. Control may need to be replaced.
EI:09 or EI09 CRC-16 Error Communication failure. Re-aim external device and try
again.
EI:0A or EI0A Invalid Machine Type Incorrect machine type. Before downloading, ensure
data is for current machine type.
EI:0A Proximity Error External device is improperly aimed at infrared
communicator (angle or distance). Re-aim external
device and try again.
EI:0F or EI0F Invalid Wakeup or IR Disabled Communication failure or IR is disabled. Manually
enable IR on control/Re-aim external device and try
again.
EI0C Time-out Exceeded Communication error. Re-aim external device and try
again.
EI0E Encryption Error Incorrect machine type. Before downloading, ensure
data is for current machine type and check security code
and retry.
EnF No Water Flow Error Control did not detect a water level of 0.5 inch within the
programmed amount of time. If machine is filling with
water, Check the pressure sensor hose for cracks or
leaks. Replace if needed. If machine is not filling with
water, refer to Fill Error troubleshooting.
E oF Overflow Error Water filled too high and tripped the overflow level of
E nFLo the machine for more than 5 minutes. If water is dripping
into the tub, unplug the machine. If water is still dripping
into the tub, replace the mixing valve.
E PS Pressure Sensor Error Control is not getting a valid reading from the pressure
sensor. Check the pressure sensor wire harness and
connectors to make sure there is a solid connection. If
wiring is correct, replace the sensor if needed.
E II Lid Unlock Error On machines with a lid lock, this error occurs when the
lid doesn’t unlock after three attempts. This may happen
if the lid is obstructed and can’t be unlatched or the
control is not detecting a correct state for the lock. Check
the wire harness from the lock to the output board. In
rare cases the lock may have failed and is unable to
unlock. If wiring is correct, replace the lock.
E Co SCI Comm Error Front end control and output board cannot communicate
due to a break or disconnect of the main harness to the
two controls. Check for any loss pins in the connectors
or any disconnections in the harness. With a multi-meter,
test the harness for continuity, and check the plugs for
damage. Inspect the board connections for pushed over
pins.
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Topload Washer
Display Description Cause/Corrective Action
E nr Drive Not Ready Error Output board not operating properly. Replace output
board.
E Sd Slow Drain Detection Error The control detected that it took longer than 185 seconds
to drain the water. Check the pump for obstructions and
replace if needed. Check the drain hose for restrictions
and clear if needed
E Ld Water Leak Drain Error The control detected that the water level dropped more
than the acceptable level. Check the hose connections at
the pump for leaks. Check for leaks from the outer tub,
and tub seal.
E LF Water Leak Fill Error The control detected that the water level has risen more
than the acceptable amount. Check the water valve to
ensure that water is not leaking past the valve seats.
E tp Thermal Protect Error The motor is failing or the motor has been overloaded.
Check the pump and transmission for proper function.
Check if the machine had been over-loaded. If the
control displays “Push Start” then push start to continue
the cycle.
E dS Dip Switch Error The front end control reads that the supply power to the
unit is incorrect. This could be because dip switch #1 is
set incorrectly or there is a disconnect power fail signal
on connector H2.
Ed, XX Output Board Error Output board not operating properly. Inspect wire
harnesses. If wiring is ok, replace output board.
E bS Board Shorted Error Output board not operating properly. Inspect wire
harnesses. If wiring is ok, replace output board.
Er, dS Voltage Configuration Error The control has the incorrect voltage dipswitch setting.
There is a disconnect power fail signal at H2 connection
on output control board.The dipswitch setting must be
corrected. To clear this error the machine must be
powered down. Reset dipswitch to the correct voltage.
Correct wiring issues.
Er, dr Drain Error (control sensed water in Restriction in the tub to pump hose, drain hose blockage
the tub at the end of the cycle) in the pump. Clear restriction from hoses. Replace the
pump. To clear this error the machine must be powered
down.
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Topload Washer
Display Description Cause/Corrective Action
Er, FL Fill Error (desired fill level was not Water supply faucet closed, kinked or twisted fill hoses,
reached within 30 minutes) filter screens plugged, no voltage from output board to
the water valve (refer to appropriate schematic) or low
water pressure. Open faucet, straighten fill hoses, clean
or replace filter screens, check for voltage (refer to serial
plate) from the output board to the water valves, and if
voltage is present at output board, then check for voltage
(refer to serial plate) at the water valve. If there is
voltage (refer to serial plate) at the water valve, then
replace the mixing valve. Correct water pressure to 20-
120 psi (138-827 kPa). To clear this error the machine
must be powered down.
Er, oF Overflow Error (control was not able Leaky water valve, possible blockage in the pressure
to lower the water level within 5 hose, possible air leak in the pressure hose. Check the
minutes) inlet valve, clear blockage in pressure hose, replace hose
if leak is found. To clear this error the machine must be
powered down.
Er, PS Control did not detect a valid water The sensor harness is not connected to the front end
level input from the pressure sensor control, the sensor harness is damaged or has a break in
for 30 seconds the wire or the pressure tube or hose has a blockage.
Ensure sensor harness is plugged into the front end
control, replace the sensor if the harness is damaged,
clear any blockage to the pressure tube or bulb. To clear
this error the machine must be powered down.
tP Thermal protection on motor is open Machine is possibly overloaded, the brakes not
functioning properly or transmission not functioning
properly. Properly load the machine, check the function
of the brakes or check the function of the transmission.
To clear this error wait for “tP” to clear. The control will
then prompt user to press Start.
Er and Co SCI Comm Error Error in the communication between the front end
control and the output board. There is a break or
disconnect in the main harness to the two controls.
Check for any burnt pins in the connectors or any
disconnections in the harness. To clear this error the
machine must be powered down.
Er and LE Water Leak Detection Error Water level is dropping during the leak detection step, if
enabled. Check mixing valve for leaks.
Er and Sd Slow Drain Detection Error The machine is taking longer to drain than a preset time,
if enabled. Check the tub and drain for leaks.
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Topload Washer
Display Description Cause/Corrective Action
Er and nr Drive Not Ready Error Output board is not ready within one minute. Replace
the output board. To clear this error the machine must be
powered down.
Ed and XX Output Board Error Error received from the output board. Inspecting wire
harnesses to output board. Replace output board if
wiring is not damaged. To clear this error the machine
must be powered down.
Er and bS Board Shorted Error Output board enable relay is shorted. Replace the output
board. To clear this error the machine must be powered
down.
PF Delay Start Power Fail Error Machine experienced a long power fail or has been
unplugged during Delay Start Mode. No service should
be needed. Press Power/cancel to continue normal
operation.
IN USE LED Fill Error A Fill Error will occur if the tub does not fill within 62
blinks twice + minutes of the start of the cycle. A Fill Error is indicated
1.5 second pause by the control repeatedly flashing the IN USE LED
twice separated by a one and a half second pause until
the control is powered down. If Error Mode is turned off,
the fill error will not occur and the control will continue
to wait for the fill level to be reached.
IN USE LED Drain Error A Drain error will occur if the tub is not empty after a
blinks three spin cycle. A Drain Error is indicated by the control
times + 1.5 repeatedly flashing the IN USE LED three times
second pause separated by a one and a half second pause until the
control is powered down. If Error Mode is turned off, the
drain error will not occur and the machine cycle will
advance to the next cycle step as though the water had
been pumped out.
OFF or oFF Break-in Alarm Shutdown Error Service door or coin vault switches.
Right most DP Network Communication Error Communication failure. Wait for 1.5 minutes for error to
(decimal point) clear. If it doesn’t, power-down and power-up the
Lit machine. If error persists, control or Network Board may
need to be replaced.
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Tumble Dryer
Tumble Dryer
Display Description Cause/Corrective Action
AF (flashing) Bouncing Airflow Switch Airflow switch opened/closed 5 or more times during
cycle. Check airflow switch. Replace if inoperative.
AF (solid) Airflow Switch Closed When Allow up to 20 seconds for this condition to clear. Check
Resuming Cycle if airflow switch opens at end of cycle. Replace if
inoperative.
AF-1 Airflow Switch Closed When Switch fails to open at end of cycle. Check airflow
Cycle Started switch. Replace if inoperative.
AF-2 Airflow Switch Failed to Close Airflow switch failed to close after cycle started. Check
After Cycle Started airflow switch. Replace if inoperative.
Airflow Switch Airflow Switch Bounces During If airflow switch is open for at least one second, heat will
Bounces During A A Running Cycle be turned off and will remain off until switch is observed
Running Cycle closed for at least 5 seconds. If there are 5 airflow switch
bounces within 5 minutes control will go to Cool Down
portion of cycle, display error message and sound audio
signal. When Cool Down portion of cycle ends, control
will continue displaying error message until power is
cycled or BACK keypad is pressed.
Airflow Switch Does Airflow Switch Does Not Close If airflow switch does not close within 5 seconds of start/
Not Close After After Cycle Started re-start of a cycle, control will go to Cool Down portion
Cycle Started of cycle, display error message and sound audio alarm.
Once Cool Down portion of cycle ends, control will
continue to display error message until power is cycled to
machine or BACK keypad is pressed.
Airflow Switch Airflow Switch Sensed Closed If airflow switch is sensed closed 30 seconds after
Sensed Closed While Not In Run Mode entering Idle Mode, or End of Cycle Mode, control will
While Not In Run display error message until power is cycled or error
Mode clears. Cycle will not start and all user inputs will be
ignored. If error does clear, control will go back to
previous mode of operation.
Alrn Break-in Alarm Error Service door or coin vault switches.
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Tumble Dryer
Display Description Cause/Corrective Action
Auto Ignition Retry Auto Ignition Retry If Ignition Control Module (ICM) fails to ignite gas valve
(Gas Models Only) ICM will send an ICM Lockout Alarm to the control.If
ICM needs to be manually reset, when control receives
ICM Lockout Alarm it will display Cycle Stopped Menu
with text prompting user to press START/ENTER
keypad. If ICM fails to ignite gas on last attempt of auto
retry, control will start Cool Down portion of cycle,
display heat error message and sound audio signal. When
Cool Down portion of cycle ends control will continue to
display error message until power is cycled to machine or
a user presses BACK keypad.
DIP Switch/Harness DIP Switch/Harness Index On power up control reads Temperature Index Harness
Index Mismatch Mismatch Error value and compares that with the value of switch 1,
Error switch 2 and switch 3 on DIP switch configuration. If the
result is an invalid setup control will not enter Idle mode
and instead enter Error Mode. Control will ignore all user
inputs and display error message. Machine must be
powered down and correct temperature index harness
must be installed and/or DIP switch configuration must
be corrected.
door Door Open Indicator Door is not closed during an active cycle. If door is
closed, check for improper wiring or inoperative door
switches.
E Cab Cabinet Limit Error Remove any lint build-up around thermostat. If problem
persists, replace control or thermostat.
E FCOn Fan Motor Contactor Error Inspect wires to the fan motor contactors. Check signal to
the output control. If problem persists, replace fan motor
contactor.
E FnCS Fan Motor Centrifugal Switch Clean vents on the fan motor. Inspect wires to the fan
Error motor centrifugal switch. If problem persists, replace fan
motor.
E Heat Machine Did Not Reach The ignition control has power, but a flame was not
Expected Temperature sensed after the programmed amount of retries. Be sure
that gas is turned on. If problem persists, troubleshoot the
ignition circuit. (Igniter, Cable, Ignition Control
Module.)
E Ht Machine Did Not Reach Check heating connections, cycle power to machine.
Expected Temperature NOTE: To avoid error code "E Ht" on steam-heated
tumblers, the Auto Ignite Retry (AIg) must be reset from
the factory default of 3 to disabled (0).
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Tumble Dryer
Display Description Cause/Corrective Action
E iCn ICM lockout Alarm Active Check that the gas is turned on and that the ignition
circuit functions. Also check that the gas valve is
operational.
E rot Rotation Sensor Error Check for broken or worn belts. Make sure machine is
not over loaded and check if rotation sensor is working.
If problem persists, replace rotation sensor or control.
E rr Coin Error Invalid coin pulse or inoperative coin sensor. Check coin
drop area and remove obstructions. If error persists,
tampering may have occurred. Evaluate security
procedures.
E SL Stove Limit 1 Error Inspect tumble dryers venting/ventwork to ensure that
the ventwork is adequate and that there are no blockages.
Be sure to clean and inspect lint screen. Remove any lint
build-up around the thermostat. If problem persists,
replace thermostat.
E SL2 Stove Limit 2 Error Inspect tumble dryers venting/ventwork to ensure that
the ventwork is adequate and that there are no blockages.
Be sure to clean and inspect lint screen. Remove any lint
build-up around the thermostat. If problem persists,
replace thermostat.
E:OP Open Temperature Sensor Error Open temperature sensor circuit wiring. Change sensor.
E:SH Shorted Temperature Sensor Short in temperature sensor circuit wiring. Change
Error sensor.
EAF Airflow Switch Error Switch bounces during cycle. Once error is cleared,
control will go back to previous mode of operation.
EAF1 Airflow Switch Error Switch fails to open at end of cycle. Inspect lint screen
and ductwork. Cycle power to machine (power down,
then power up). Once error is cleared, control will go
back to previous mode of operation.
EAF2 Airflow Switch Error Switch does not close after cycle starts. Inspect lint
screen and ductwork. Cycle power to machine (power
down, then power up). Once error is cleared, control will
go back to previous mode of operation.
EC:00 General Communication Error Communication failure. Try card again.
EC:02 or EC02 Timeout Error Communication failure. Try card again.
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Tumble Dryer
Display Description Cause/Corrective Action
EC:03 or EC03 Invalid Command Code Communication successful, but the command was not
valid for this machine type, or the control could not
perform the command in its current mode of operation.
Before downloading, ensure data is for current machine
type and control is in correct mode.
EC:05 or EC05 Invalid or Out-of-Range Data Incorrect machine type or the value in at least one of the
programming options is invalid or out of range. Before
downloading, ensure data is for current machine type and
recheck the programming option's value and try again.
EC:06 Invalid Data Code Incorrect machine type. Before downloading, ensure data
is for current machine type.
EC:09 Corrupted Data Error Communication error. Try card again.
EC:0A Invalid Machine Type Incorrect machine type. Before downloading, ensure data
is for current machine type.
EC:19 or EC19 No Card Reader Communication Communication failure. Check card reader, control and
harness. Power down, power up and try again. If error
persists, replace control or card reader.
EC:20 Unreadable Card Inoperative card/ dirty contact. Clean chip on card or
card reader contacts. Try card again. If error persists,
card may be inoperative.
EC:21 Security ID Mismatch Wrong card. Use card with correct security code.
EC:22 Site Code Mismatch Wrong card. Use card with correct site code.
EC:23 Card Maximum Value Exceeded Value on card over max. Use a card which does not
exceed maximum value.
EC:24 Insufficient Memory on Card Card memory is full. Download card contents to PC and
clear card for re-use.
EC:25 Card Reader Malfunction Inoperative Card Reader. Card Reader may need to be
replaced.
EC:26 Card Write Error Try card again. If error persists, card may be inoperative.
EC:27 Diagnostic Test Card Write Inoperative Card Reader. Card Reader may need to be
Failure replaced.
EC:28 Diagnostic Test Card Read Inoperative Card Reader. Card Reader may need to be
Failure replaced.
EC:29 Diagnostic Test Memory Test Inoperative Card Reader. Card Reader may need to be
Failure replaced.
EC:2A Diagnostic Test Card Interface Inoperative Card Reader. Card Reader may need to be
Failure replaced.
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Tumble Dryer
Display Description Cause/Corrective Action
EC:2b Diagnostic Test Flash Checksum Inoperative Card Reader. Card Reader may need to be
Failure replaced.
EC:30 Timeout Error Card Reader may need to be replaced
EC:31 Hotlisted Card Inserted Into Card hotlisted. Control will destroy card.
Reader
EC:50 Loyalty Purse Read Error Try card again. If error persists, card may be inoperative.
EC:56 Loyalty Purse Write Error Try card again. If error persists, card may be inoperative.
EC11 No Card Reader Initialization Communication is valid, but there is no card reader
initialization. Power down, power up and try again.
EC18 No Communication Card reader initialized, communication lost. Power
down, power up and try again. If error persists, replace
control or card reader.
EC36 Audit Card Removed Re-insert audit card and wait until machine prompts for
Prematurely card removal.
EI:00 General Communications Errors Communication failure. Re-aim external device and try
again.
EI:01 or EI01 Transmission Failure Communication failure. Re-aim external device and try
again.
EI:02 or EI02 Device Timeout/Timeout Error Communication failure. Re-aim external device and try
again.
EI:03 or EI03 Invalid Command Code Communication successful, but the command was not
valid for this machine type, or the control could not
perform the command in its current mode of operation.
Before downloading, ensure data is for current machine
type and control is in correct mode.
EI:04 or EI04 Expecting Upload Request or Communication failure. Re-aim external device and try
Command Packet Time Out again.
EI:05 or EI05 Invalid or Out-of-Range Data Incorrect machine type or the value in at least one of the
programming options is invalid or out of range. Before
downloading, ensure data is for current machine type,
values entered are within the minimum and maximum
limits and recheck the programming option's value and
try again.
EI:06 Invalid Data Code Incorrect machine type. Before downloading, ensure data
is for current machine type.
EI:07 Error Writing to RTC Control failure. Control may need to be replaced.
EI:08 Error Writing to EPROM Control failure. Control may need to be replaced.
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Tumble Dryer
Display Description Cause/Corrective Action
EI:09 or EI09 CRC-16 Error Communication failure. Re-aim external device and try
again.
EI:0A Invalid Machine Type Incorrect machine type. Before downloading, ensure data
is for current machine type.
EI:0F or EI0F Invalid Wakeup or IR Disabled Communication failure or IR is disabled. Manually
enable IR on control/Re-aim external device and try
again.
EI0A Framing Error Communication error. Re-aim external device and try
again.
EI0C Time-out Exceeded Communication error. Re-aim external device and try
again.
EI0E Encryption Error Incorrect machine type. Before downloading, ensure data
is for current machine type and check security code and
retry.
EnoiSt Moisture Sensor Error Push Back keypad to clear the error.
EoP Open Termistor Error Remove any lint build-up around thermistor. If problem
persists, replace control or thermistor.
Err Coin Error Invalid coin pulse or inoperative coin sensor. Check coin
drop area and remove obstructions. If error persists,
tampering may have occurred. Evaluate security
procedures.
ESEtUP DIP Switch Configuration Size Check temperature index harness and dipswitch settings.
Mismatch Error If problem persists, replace temperature index harness or
control.
ESH Shorted Thermistor Error Remove any lint build-up around thermistor. If problem
persists, replace control or thermistor.
Fan Motor Fan Motor Centrifugal Switch If control attempts to turn on fan motor and fan motor
Centrifugal Switch Error contactor is sensed closed but Fan Motor Centrifugal
Error Switch fails to close, control will go into Cool Down
portion of cycle, display error message and turn on audio
signal. Once Cool Down portion of cycle ends, control
will continue displaying error message until power is
cycled or BACK keypad is pressed.
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Tumble Dryer
Display Description Cause/Corrective Action
Fan Motor Contactor Fan Motor Contactor Error If control attempts to turn on heater relay and control
Error does not sense Fan Motor Contactor is closed, control
will go to Cool Down portion of cycle, display error
message and turn on audio signal. Once Cool Down
portion of cycle ends, control will continue displaying
error message until power is cycled or BACK keypad is
pressed.
Moisture Sensor Moisture Sensor Error While in Idle Mode and on Cycle Menu, control will
Error begin to monitor moisture sensor input after one minute
without user input. If moisture sensor circuitry detects a
load present signal read consistently (every second) for a
ten minute period without user input, control will
declare, a load sensed.
Network Network Communications Error Error may occur during communication with a network.
Communications When error occurs, it has no affect on an active machine
Error cycle.
OFF or oFF Break-in Alarm Shutdown Error Service door or coin vault switches.
OP Open Thermistor Error Check wiring diagram between control and thermistor.
Check thermistor and replace if inoperative. Check
control and replace if inoperative.
Open Thermistor Open Thermistor Error When control senses temperature less than 0
Error °F after first three minutes of active cycle, will go to
Cool Down, display error message, and turn on audio
signal. Error message will continue until any keypads are
pressed, Cool Down cycle has ended, and temperature
reading is greater than 0°F. Once all three occur, control
will return to Idle Mode.
PDA PDA Communications Error Error may occur during communications. When error
Communications occurs, the display indicates error message on control for
Error a few seconds. An active machine cycle is not affected
Right most DP Network Communication Error Communication failure. Wait for 1.5 minutes for error to
(decimal point) Lit clear. If it doesn’t, power-down and power-up the
machine. If error persists, control or Network Board may
need to be replaced.
rot Rotation Sensor No cylinder rotation detected.
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Tumble Dryer
Display Description Cause/Corrective Action
Rotation Sensor Rotation Sensor Error If machine is equipped, control will constantly monitor
Error input and calculate cylinder’s rpm. If rpm drops to zero
while cylinder is supposed to be spinning, control will go
to Cool Down portion of cycle. Once Cool Down portion
ends, control will continue to display error message until
power is cycled to machine or correct keypad is pressed.
SH Shorted Thermistor Error Check wiring diagram between control and thermistor.
Check thermistor and replace if inoperative. Check
control and replace if inoperative.
Shorted Thermistor Shorted Thermistor Error When control senses temperature greater than 210 + 4 °F
Error during an active cycle, control will enter Cool Down
portion of cycle, display error message, and turn on audio
signal. Error message will continue until any keypads are
pressed, Cool Down cycle has ended, and temperature
reading is less than 210 °F. Once all three occur, control
will return to Idle Mode.
Stove and Cabinet Stove and Cabinet Limit Errors While heat relay is on, if stove temperature or cabinet
Limit Errors temperature reaches high temperature for particular limit
thermostat, heater will turn off automatically and control
will continue cycle with no heat until limit thermostat
resets. Once control reaches End of Cycle it will display
appropriate error message, and sound audio
signal. Control will continue displaying error message
until it returns to Idle mode. On models where stove and
cabinet limit thermostats need to be manually reset,
thermostat(s) must be reset prior to cycling power or
control will return back to Error Mode.
UEn Airflow Switch Airflow switch is in open position or is faulty.
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Ironer
Ironer
Display Description Cause/Corrective Action
001 Temperature of ironing roller is Wait until machine cools down or cool it down by ironing wet
higher than 200°C (392°F) linen. Check the connection of the temperature sensor. If faulty,
replace temperature sensor.
002 Temperature of ironing roller is If roller stops due to any cause (pressing button for reverse
higher than 80°C (176°F) and operation, pushing crank for manual rotation, pressing the safety
roller does not rotate bar, drive failure), after 5 seconds the alarm sounds to warn of
burning ironing belts. Switch machine off and on again. if the
machine will not start, cool it down by wet linen and rotating
handle. After cooling machine down below 80°C (176°C), repair
the drive.
003 Overloading of motor(s) of Check and clean exhaust pipeline. If motors still overloading,
ventilator(s) check ventilators.
004 Short circuit of temperature Cool machine and replace sensor.
sensor
005 Disconnection of temperature Cool machine and replace sensor.
sensor
006 Failure of drive Switch machine off and on again or let inverter cool down. If it
doesn’t help, look for error according to individual instruction
for inverter.
007 Under pressure switches are off One or two under pressure sensors detect correct function of
(gas heating only) combustion gases exhaust. if combustion gases exhaust is weak
and there is danger of spreading combustion gases to the space
around ironer, under pressure switches will open and by this the
gas valve gets closed and the burner will turn off. Check and
clean whole route of combustion gases exhaust. Check motor of
ventilator and electrical installation.
008 Failure of burner ignition (gas If flame ignition is not successful, the system will bring cause
heating only) this error. Open the valve installed on the gas pipeline to ironer.
Check the gas valve and make sure it is working properly.
Remove sieve of mixer and check whether the jet is not clogged
and whether the sleeve above jet is in correct height. Check
whether ignition electrode is covered with flame when burner is
burning. Check whether ignition electrode glows.
009 Crank for manual rotation of Release crank and start machine with start button or start revers
ironing cylinder is pushed operation. Check the microswitch on the crank.
010 Lifting up the trough (only Close the trough and check the microswitch.
machines with ironer with front/
rear delivery)
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Ironer
Display Description Cause/Corrective Action
011 Failure of under pressure Make sure under pressure switches are wired correctly. Be sure
switches the switch is functioning. Replace if faulty.
012 Wrong function of safety bar In case of jammed bar or switch, release it. Check the switch for
correct operation. Make sure the switch connection is not faulty.
Make sure the correct version of software and programming is
being used.
013 Defective speed sensor (IF Make sure sensor is not damaged. Adjust distance between
machines only) sensor and rotating screen with teeth so that the light indicator on
sensor is blinking when screen rotates. If indicator is constantly
on, increase the distance. If it is constantly off, reduce the
distance. If adjustment of diameter does not help, it is necessary
to change the sensor.
1 Safety thermostat error Replace thermostat.
(temperature exceeds 210°C
[410°F])
2 Exceeding the cylinder The error will be accompanied by a symbol to indicated which
temperature over 200°C (392°F) sensor is causing the error. Replace sensor.
3 Exceeding the cylinder The error will be accompanied by a symbol to indicated which
temperature over 80°C (176°F) sensor is causing the error. Replace sensor.
when machine is stopped
4 Fan motors overloaded Indicates the fan motor is overheating/overloaded. Error can be
canceled by the STOP key after the fan motor has cooled down.
5 Temperature sensor short- The error will be accompanied by a symbol to indicated which
circuited sensor is causing the error. Check wiring to sensor and replace
sensor as needed.
6 Temperature sensor The error will be accompanied by a symbol to indicated which
disconnected sensor is causing the error. Check wiring to sensor and replace
sensor as needed.
7 Drive (frequency inverter) error This error indicates when a frequency inverter fault is detected or
a fault of function or configuration parameter related to the
frequency inverter. Refer to Programming Manual for list of
error codes related to this drive error.
8 Faulty function of under This error is displayed when an incorrect function of the airflow
pressure sensors/value of the sensors and switches is detected. Refer to Programming Manual
exhaust system resistance for list of error codes that indicate airflow sensor and switch
exceeds the limit value failures.
9 Error of the burner ignition unit For gas heating only, cancel the error by pressing STOP key and
(gas heating only) or fault of the the automatic sequence of ignition unit reset is started and new
electric heating contactors ignition is initiated. Refer to Programming Manual for list of
(electric heating only) electric heating contactor errors.
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Ironer
Display Description Cause/Corrective Action
10 Faulty function of the finger Repair finger protection safety bar. Turn machine off and on
protection safety bar at the again after repair has been made.
machine start up
11 Faulty function of the speed Check wiring and replace sensor as needed.
sensor
12 Number of steam heating cycles When this error occurs, a technical inspection of the machine
is reaching the limit value or the must be made. After the inspection, the number of cycles should
value has already been exceeded be reset to zero.
13 Memory error A range of codes from 500-533 will be shown. If 504 is
indicated, load default program by the LStPrg command from the
configuration menu. If a different code is shown, reset default
values using ResDef command from configuration menu. If error
appears repeatedly, contact the manufacturer.
14 Flash memory error A range of codes from 550-553 will be shown. Reset default
values using ResDef command from configuration menu. If error
appears repeatedly, contact the manufacturer.
15 Software error A range of codes from 600-636 will be shown. If this error
appears, contact the manufacturer.
20 Motors of the vacuum table fans Indicates the insert table fan motor is overheating/overloaded.
overloaded Cancel the error by pressing the STOP button and allow motor to
cool.
21 Automatic feeder error Indicates feeder motor is overheating/overloaded. Cancel the
error by pressing the STOP button and allow motor to cool.
22 Crosswise folding device or Refer to Programming Manual for list of error codes and how
stacking device error they effect the machine.
35 Incorrect software version This error occurs after a machine software update or when the
machine is started for the first time or also after the control board
has been replaced. Press STOP button and the screen for entering
the configuration menus password is automatically displayed.
Reset the default values by the ResDef command.
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