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    Instalacion Viewpoint

    Uploaded by

    Josue Flores
    The document provides installation instructions for ViewPoint HD software. It describes steps for new installations, software updates, and custom installations. For new installations, the user copies installation files to their local hard drive and runs a batch file to install the application and drivers. For updates, the user first uninstalls the existing software and deletes installation files before running the new installer. Custom installations require installing drivers separately before running the application installer and copying additional files to the installation directory. The document also provides troubleshooting tips, such as checking user account permissions and running the installer as an administrator.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Instalacion Viewpoint

    Uploaded by

    Josue Flores
    23 views6 pages
    The document provides installation instructions for ViewPoint HD software. It describes steps for new installations, software updates, and custom installations. For new installations, the user copies installation files to their local hard drive and runs a batch file to install the application and drivers. For updates, the user first uninstalls the existing software and deletes installation files before running the new installer. Custom installations require installing drivers separately before running the application installer and copying additional files to the installation directory. The document also provides troubleshooting tips, such as checking user account permissions and running the installer as an administrator.

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    instalacion viewpoint

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    The document provides installation instructions for ViewPoint HD software. It describes steps for new installations, software updates, and custom installations. For new installations, the user copies installation files to their local hard drive and runs a batch file to install the application and drivers. For updates, the user first uninstalls the existing software and deletes installation files before running the new installer. Custom installations require installing drivers separately before running the application installer and copying additional files to the installation directory. The document also provides troubleshooting tips, such as checking user account permissions and running the installer as an administrator.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    23 views6 pages

    Instalacion Viewpoint

    Uploaded by

    Josue Flores
    The document provides installation instructions for ViewPoint HD software. It describes steps for new installations, software updates, and custom installations. For new installations, the user copies installation files to their local hard drive and runs a batch file to install the application and drivers. For updates, the user first uninstalls the existing software and deletes installation files before running the new installer. Custom installations require installing drivers separately before running the application installer and copying additional files to the installation directory. The document also provides troubleshooting tips, such as checking user account permissions and running the installer as an administrator.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 6

    READ ME: ViewPoint HD Installation

    Important Information for ViewPoint HD Software Installation

    Revision: June 2020

    Please follow the installation steps below for NEW INSTALLATIONS, UPGRADE INSTALLATIONS, or
    CUSTOM INSTALLATIONS. If your installation process is trying to access external resources or drivers STOP,
    something is wrong! Refer to the Troubleshooting section below before proceeding.

    NEW INSTALLATIONS: For Users Where No Prior Version of ViewPoint HD Has Been Installed

    1. Copy the “MEDIA DISTRIBUTION” folder to your local hard drive. Installations attempted from Thumb
    Drives or across a Network may not be successful.

    2. Locate and double-click on the “Run Me to Install ViewPoint HD.bat” batch file (highlighted below).

    The batch file installs both the application and drivers needed for ViewPoint HD. The batch file
    will create a folder called “ViewPoint HD” on the root of the C drive. This folder location will
    contain customization features for your viewer and be the default location for configuration files
    and retrieved log data.

    3. Follow the prompts <NEXT>, <FINISH>. This process should take about 1 minute.

    DENT INSTRUMENTS, INC. | 925 SW EMKAY DRIVE | BEND, OREGON 97702


    PHONE 541.388.4774 | TOLL FREE 800.388.0770 | FAX 541.385.9333 | WWW.DENTINSTRUMENTS.COM
    SOFTWARE UPDATE: For Users with ViewPoint HD Software Already Installed

    Installing ViewPoint HD “over the top” of an existing Viewer may not replace all the support files with the
    current version. Therefore, additional steps must be taken prior to attempting to install an updated version of
    ViewPoint HD.

    Before running the installer, take the following steps:

    1. Locate the ViewPoint HD Application within Windows “Program and Features”


    a. Right-click on the program in the Windows Start menu and select “Uninstall”

    2. Delete the “ViewPoint HD” folder from C:\ drive

    3. Proceed with the steps listed under NEW INSTALLATIONS.

    a. Your installation will skip the installation of drivers and instead show this window.

    b. ViewPoint HD will auto-launch if the installation is successful.

    DENT INSTRUMENTS, INC. | 925 SW EMKAY DRIVE | BEND, OREGON 97702


    PHONE 541.388.4774 | TOLL FREE 800.388.0770 | FAX 541.385.9333 | WWW.DENTINSTRUMENTS.COM
    CUSTOM INSTALLATION: For Users Who Cannot Use the BATCH File

    If your computer requires installations within the C:\Program Files (x86) folder structure, or other designated
    drives, the installation can be performed using the Windows Tools. The user will need to install the required
    drivers as a separate process.

    Within the ViewPoint HD Installer Directory, there is a folder alongside the batch file.

    The contents of this folder contain supporting documents.

    Install the LabVIEW Run Time Engine first using setup.exe in the LVRTE folder shown below:

    DENT INSTRUMENTS, INC. | 925 SW EMKAY DRIVE | BEND, OREGON 97702


    PHONE 541.388.4774 | TOLL FREE 800.388.0770 | FAX 541.385.9333 | WWW.DENTINSTRUMENTS.COM
    Then install the viewer application software by running the setup.exe from the location shown below:

    This will launch the Windows Installation Wizard and allows users to change the installation directory.

    DENT INSTRUMENTS, INC. | 925 SW EMKAY DRIVE | BEND, OREGON 97702


    PHONE 541.388.4774 | TOLL FREE 800.388.0770 | FAX 541.385.9333 | WWW.DENTINSTRUMENTS.COM
    Follow the prompts to complete the installation.

    Create a folder named ViewPoint HD in C: directory and copy the folder named Local (shown below) to the
    newly created C:\ViewPoint HD folder.

    DENT INSTRUMENTS, INC. | 925 SW EMKAY DRIVE | BEND, OREGON 97702


    PHONE 541.388.4774 | TOLL FREE 800.388.0770 | FAX 541.385.9333 | WWW.DENTINSTRUMENTS.COM
    TROUBLESHOOTING:

    You will need to have administrative privileges on your PC to properly install the software. This ensures that
    Windows permissions are in place to allow the software to access or create required directories.

    1. Checking for User Account Permissions

    a. Access the Control Panel on your computer


    b. Click on User Accounts
    c. Confirm Permission
    i. User Types are Administrator, Standard, and Guest

    2. Install as Administrator

    If your user profile is not listed as an Administrator, some installations allow a temporary permission as
    follows:

    a. Right-click on the “Run Me to Install ViewPoint HD.bat” and select “Run as administrator”

    DENT INSTRUMENTS, INC. | 925 SW EMKAY DRIVE | BEND, OREGON 97702


    PHONE 541.388.4774 | TOLL FREE 800.388.0770 | FAX 541.385.9333 | WWW.DENTINSTRUMENTS.COM

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