EagleEyeNetworks - Overview For Customers
EagleEyeNetworks - Overview For Customers
EagleEyeNetworks - Overview For Customers
Overview
Introduction
Eagle Eye Networks was founded on the notion that modern video security systems do not have
to be difficult to install and complicated to use. The goal was to bring video security from the back
room to your back pocket. That goal has been achieved with the Eagle Eye Security Camera Video
Management System (VMS). Eagle Eye has developed a new approach, built specifically for the cloud
from the ground up, leveraging the latest in modern technology.
Architecture
A Cloud Service isn’t only about where executable software lives; it’s a cradle-to-grave approach to
delivering a comprehensive solution. Most of the successful cloud services in other industries have
been designed and implemented specifically as a managed service, and the Eagle Eye Security
Camera VMS is no different.
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Eagle Eye has also designed and built proprietary, on-premise devices, which are put in place at each
customer’s location. These cloud managed devices can be though of as a video gateway from the
cameras to the cloud. There are two types of these devices – a Bridge, which provides local caching
of video, and a Cloud Managed Video Recorder (CMVR), which provides long-term, on-premise video
storage.
Customers who choose to deploy a Bridge onsite automatically have all of their video stored in the
cloud. Those customers that use a CMVR have the option of Eagle Eye’s first of a kind, Cloud-Premise
Flex Storage™ technology, allowing customers to choose where their video is stored. They are no
longer limited to the confines of on-site hardware. Customers can now choose to store some, or all of
their video, in the cloud or on the local device.
Customers with more than one location benefit from being able to view video from multiple locations
in a single user interface. They can even create layouts that show video form different locations in the
same video matrix. In other words, they could choose to view all of the cash registers at the same time,
even if they have stores scattered throughout the country.
The entire Eagle Eye platform is built upon the REST based Eagle Eye API. This API is available for to
extend the functionality of the core product. Extensions could include integration with point of sale or
access control systems, or even more in-depth integration such as video analytics for real time or post
processing of video. A completely new user interface could even be developed. The possibilities are
only limited by the imagination of the developer.
Most customers will use the Eagle Eye infrastructure, which eliminates the need for customers or
resellers to manage servers and software. However, a few customers may choose to make use of
the Private Cloud option that Eagle Eye offers. While not for everyone, some customers may find the
additional overhead of server management and infrastructure maintenance worthwhile.
On Premise Devices
Eagle Eye Networks’ on-premise devices are grouped into two families, Bridges and Cloud Managed
Video Recorders (CMVR). The difference between the two families is one of video storage. Bridge
devices do not have long-term video storage capabilities while CMVRs do. Other than that, they
behave the same way.
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all of those devices rolled into one.
Once a bridge is connected to the Internet, it immediately connects to the Eagle Eye Cloud. It
establishes a secure connection using Eagle Eye Complete Privacy Encryption™.
Whether the Bridge model chosen supports only IP cameras or Analog + IP, connecting cameras is
simple too. The Bridge will automatically detect the cameras and configure the network appropriately.
It’s just a single click to add each camera. Eagle Eye builds profiles for each camera model supported,
so the resolution, frame rate, and codec are set automatically when they are connected. Eagle Eye
default camera configurations can be changed from a web browser or mobile app.
Eagle Eye has developed Intelligent Bandwidth Management™ technology to deal with the reality of
limited bandwidth. Earlier cloud recording systems faced challenges with bandwidth consumption.
Eagle Eye’s unique, multi-layered bandwidth management technology means the system works with
both small and large camera installations without requiring additional bandwidth.
The Bridge sends low-resolution video to the cloud immediately, usually at about one frame per
second. That way there is always some video on the cloud for customers to see. Additionally, there
is an algorithm that determines when high-resolution video is sent to the cloud. The algorithm uses
several factors including available bandwidth, motion detection, time of day, and user demand. Once
video is copied to the cloud storage, it is marked for deletion from the local cache.
The Eagle Eye Security Camera VMS supports both IP and Analog cameras. All Bridges and CMVRs are
compatible with IP cameras. Select models also support analog cameras. Eagle Eye works with most
ONVIF cameras, giving customers the flexibility of hundreds of camera manufacturers and thousands
of models.
Analog cameras do not require encoders. Coaxial cables connect directly to the Eagle Eye Bridge
using BNC connectors. Once the camera is connected to the Bridge, it is treated exactly like an IP
camera. Aside from the resolution, users will not know the difference between analog and IP cameras.
The CMVR family of on-premise devices gives customers the flexibility to adjust the portion of video
stored in the cloud and the portion stored on premise. With Eagle Eye Cloud-Premise Flex Storage™
Video can be stored entirely on premise, entirely in the cloud, or in any combination, based on
the customer’s security requirements. Variables include eliminating the risk of evidence or system
tampering, available bandwidth, number of cameras, and the customer’s application. The user has
the same smooth experience with real-time video search and access, regardless of the video storage
location or where the user is located.
User Interface
The Eagle Eye Security Camera VMS is accessible from anywhere there is an Internet connection.
There are two options for using this system, either a modern web browser or a mobile app. The user
interface (UI) is intuitive, and does not require extensive training. In fact, it uses design patterns that are
familiar to most consumers.
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The user interface provides access to both live and recorded video. If the camera has a microphone,
audio is also supported. The UI allows users to define Layouts, which group cameras in a way that
makes sense. Arranging the video tiles is accomplished with drag and drop and changing the size of a
video tile is just a click of the mouse.
Companies can view their live and historic video, with audio from mobile devices or any major web
browsers from anywhere in the world. Businesses can set up email and SMS alerts for important items
spanning activity, irregular activity, motion detection, camera malfunction, system tampering, and more.
They can also easily specify appropriate permission levels for different users to view and download
video. The system is web/browser based, with role based management, therefore access can be given
to different departments of the business for both security and operations management.
The VMS can be used for traditional security and loss prevention, as well as to achieve broader
operations and business goals, such as training, verifying compliance, reducing slip and fall risk,
optimizing product placement, store quality, raising customer service levels, and verifying operational
hours.
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