Proposal For Call Centre Solution
Proposal For Call Centre Solution
Proposal For Call Centre Solution
Reliability
1. Follow CIA triad- Confidentiality, integrity, Availability
2. Uptime towards of 99.9%
3. Tie up with all Telecom companies ensuring Telco Redundance & BCP
Security
1. GDPR Compliant
2. Latest VAPT & ISM report
3. Iso 9001/ ISO 2700 certifies platform, providing multiple layers of security protecting
Scalability
1. Touched over 50M unique users in the last 4 month
2. handling approx. 20m calls per day
3. Global Footprint of Data centres- India, Mena, SE Asia, North America, & Europe
4. Services 25000+ organizations
Customer Focus
1. Dedicated Engagement managers working closely with customers
2. Domain experts sharing best practices
3. 24x7 support desk with sole objectives of resolving customer queries.
Terms: