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System Analysis and Design Uber

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2023

System Analysis and Design


Uber

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Introduction___________4, 1

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Phase one

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Introduction

the application is a ride-hailing service that connects


passengers with drivers though a mobile app.
passengers can use the app to request a ride, track
their driver’s location, and pay for their trip. drivers
use the app to accept ride request, navigate to the
passenger’s location, and receive payment for their
services. this will offer a more convenient and
affordable alternative for transportation.

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scope
This could involve developing new features or .1
improving existing ones to make it easier for
customers to book rides, track their trips, and pay
.for services

2.This could involve using data and analytics to


improve the efficiency of Uber's operations, such as
by optimizing driver routing, managing inventory
and supply chains, and reducing wait times for
customers.

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The user can book a trip through the application .3
.and discover and search for available trips

developing new ride-sharing services, expanding .4


into new geographic regions, or developing
.partnerships with other companies

The user can obtain driver and trip information .5


such as the car number and the estimated amount
.for this trip

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Risks

1. The company may face legal challenges and


regulatory scrutiny in many countries.

2. Collects and processes large amounts of


personal data from drivers and passengers.

3. It relies on a complex network of drivers,


vehicles and technology to provide its services.

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Feasibility study:
Economic feasibility

Tangible benefits worksheet


Year 1 through 5

A. Cost reduction and avoidance $5,000


B. Error reduction $3,500
C. Increased flexibility $8,500
D. Increased speed of activity $11,000
E. Improvement in management
planning or control $30,000
F. Other $0
TOTAL tangible benefits $58,000

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Costs
ONE-TIME COSTS WORKSHEET
Year 0

A. Development costs $17,000


B.New hardware $18,000
C.New (purchased)software, if any
1. Packaged applications software $6,300
2. Other $0
D. User training $3,000
E. Site preparation $0
F. Other $0
TOTALONE-TIME COSTS $44,300

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Costs…
RECURRING COSTS WORKSHEET
Year 1 through 5
A. Application software maintenance $30,000

B. Incremental data storage required:


20 GB * $50 (estimated cost /MB=$50) $1,000

C. Incremental communications $1,500


(lines, messages, …)

D.New software or hardware leases $0

E. Supplies $1,000

F. Other $0

TOTAL RECURRING COSTS $33,500

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Operational Feasibility

1. Dynamic pricing: Implement a dynamic pricing


strategy to ensure that prices reflect the demand
and supply of drivers and passengers in real-
time. This could involve using an algorithm that
adjusts prices based on factors such as time of
day, weather, and traffic.
2. Customer support: Establish a customer support
system that allows passengers and drivers to
easily report issues and receive prompt
resolution. This could involve providing support
through phone, email, or live chat.

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Technical feasibility

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Economic feasibility

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GANTT chart

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