Utilities and Campus - Appendix 2 - General Hard Services Requirements

Tender for Provision of Utilities and Campus Hard Facility Management Services 2022-11-08
Book 4 – Appendix 2
General Hard Services

Requirements
King Abdulaziz International

Airport
Jeddah
(TENDER NO. WP3/2022)
Classified as Confidentiall
i
General Hard Services Requirements
King Khalid International Airport Jeddah
(TENDER NO. WP3/2022)
1 HARD FM SERVICES OVERVIEW 1
2 GENERAL SCOPE OF SERVICES 3
3 GENERAL HARD SERVICES SYSTEMS 14
ii
4 MAINTENANCE SERVICE DELIVERY PLAN (MSDP) AND REPORTING 47
iii
1 Hard FM Services Overview
1.1 Overview
1.1.1 This General Hard Services Scope of Work defines the requirements, standards and
performance specifications required by the Contracting Authority at the various facilities,
premises and locations within the JEDCO Site. This performance specification establishes
the minimum requirements for an efficient and effective maintenance program and should
be used as a guide to planning a fit for purpose maintenance regime.
1.1.2 The Service Provider shall apply the General Hard Services scope of services to all
buildings, locations, assets, systems scheduled in Appendix 4 ‘Schedule of Building and
Assets’.
1.1.3 The Service Provider is to consider all elements contained within this requirements
document and use best judgment as to the level of resources and approach required in
order to effectively and efficiently deliver the Services to the required standard.
1.1.4 The Service Provider shall ensure they are familiar with and deliver each of the
performance specification requirements as detailed in this document.
1.2 Hard FM Objectives
1.2.1 Ensure Contracting Authorities assets are operated and maintained safely, reliably, cost
effectively and in full compliance with statutory and regulatory obligations.
1.2.2 Mitigate against business continuity risks, ensure protection for life and property, and
mitigate events impacting their ability to efficiently operate.
1.2.3 Reduce hazards to life and property that can result from failure or malfunction of the assets.
1.2.4 Ensure maintenance programs take cognizance of cost, risks and level of service and are
designed primarily to be planned and proactive in nature.
1.2.5 Minimize unplanned breakdown and interruptions, ensure operational continuity by

implementing effective Business Continuity Plans (BCPs)
1.2.6 The Service Provider responsibility to continue the service in case of breakdowns and
interruptions. In the event of failures and interruptions, it is the Service Provider's
responsibility to ensure the continuous service.
1.2.7 The Service Provider shall deliver a Hard Services regime that ensures all assets are within
scope, and that, including, but not limited to, they:
1.2.7.1 Are suitable for their intended purpose
1.2.7.2 Continue to perform their function throughout their useful life in a safe and efficient way
and.
1.2.7.3 Their value is protected
1.3 Document Hierarchy
1.3.1 All requirements contained herein shall be read and understood in conjunction with the
following documents and appendices:
1
Facilities Management Requirements

Appendix 2 – General Hard Services Requirements
Appendix 3 - Performance Management System
Appendix A – Drawings and Layouts
Appendix B - Schedule of Buildings and Assets
Appendix C – Asset Information
Appendix D – Systems and Subsystems
Appendix E – Utility Drawings
Appendix F – Fleet Vehicles
Appendix G – Maintenance Available Spaces
Appendix H – Soft Services Contract Responsibility
Appendix I – Mobilisation Plan Template
Appendix J – Fire Alarm System
Appendix K – Security Fees
Appendix L – JEDCO Future Capex Project
1.4 Service Performance
The Service Provider’s performance will be monitored on an on-going basis throughout the
duration of the Contract and will be subject to frequent review. The following will be used, but
not limited to, to assess service performance:
1.4.1 Quality of Work
1.4.2 Speed of response and rectification to urgent requests
1.4.3 Performance of airport in industry benchmarking programs
1.4.4 Adherence to mandatory ISO standards
1.4.5 Conformance to, and working attainment of defined future ISO standards
1.4.6 Initiatives regarding delivery of contracted Services
1.4.7 Performance criteria defined in the Performance Management System
2
2 General Scope of Services
2.1 The Services provision:
2.1.1 The Service Provider shall provide operation, asset monitoring and maintenance services
at KAIA. The scope of the Hard FM Services will include both non-specialist and specialist
mechanical, electrical, plumbing, civils and architectural maintenance Services which are
to be carried out at the KAIA facilities.
2.1.2 The Hard FM Services shall consist of predicative, planned/preventive, corrective (works
arising) and reactive/remedial maintenance, such as, but not limited to, the daily
operations, repairs, renewals, checks and inspections, testing, adjustments, renovations,
cleaning for industrial areas working areas (Technical rooms, Plant rooms, Workplace,
emergency doors, etc..), overhauling, tightening, lubrication, greasing, painting,
replacement of defective and worn-out parts/units, logging, recording etc. of all in scope
assets, plant, equipment, services and facilities necessary to prevent, correct or rectify any
fault, malfunction, defect, damage or dilapidation and to ensure continuous, full and normal
operation of these assets.
2.1.3 It is the Service Provider’s responsibility to attend, investigate and reinstate, any outage of
systems, applicable utilities, or other systems within the Services scope. The Service
Provider is responsible to coordinate with all third parties to resolve such occurrences and
to keep the Contracting Authority and their representative updated at all times.
2.1.4 Except as noted otherwise, the Service Provider shall provide both on and off site all
necessary management, supervision, administration, labour, professional services,
specialist service providers, plant and vehicles, equipment, parts and consumables and
other supplies and articles, including but not limited to, tools, installation kit, machines,
hardware, software and computer accessories, other than items provided by the
Contracting Authority, as necessary to meet the requirements of this performance
specification and the associated SLA and KPI’s identified in Appendix 3 Performance
Management System.
2.1.5 The Service Provider shall ensure all staff have undertaken competency assessments as
part of their job validation. Qualifications and training records must be validated with
issuing authorities. Assessments and related documents must be mainained and be
available to the Contracting Authority.
2.2 Hard FM Scope
2.2.1 All facilities, locations, buildings, assets, equipment, and systems within the airport
boundaries are considered included as part of the scope of Services for this Contract,
whether they are specifically defined or scheduled as part of this document. However,
within the airport limits there are facilities, locations, buildings, systems, and assets that
are deemed out of scope for the Service Provider, these elements are defined in
Section 20 Contract Exclusions of the Facilities Management Specific Requirements.
2.2.2 The Service Provider will have visited the facilities, locations, buildings, assets, equipment,
and systems and examined the facilities during the Site visit(s) and satisfied themselves as
3
to the environment, the accessibility, the condition, and the operational status of the in-
scope facilities.
2.2.3 For the avoidance of doubt, it is the Service Provider’s responsibility to ensure they are
fully conversant with the extent and nature of the systems and equipment installed on Site
and they shall make allowance for the maintenance of the same. The information furnished
below is solely for the purpose of assisting the Service Provider in making their own
evaluation and does not purport to be all inclusive or contain all of the information that the
Service Provider may require. The Contracting Authority does not make any representation
or warranty as to the completeness of this document, nor have they any liability for any
representations (express or implied) contained in, or omissions from, this document.
2.2.4 Outlined below is a non-exhaustive list of systems, assets, and equipment, it is the Service
Provider’s responsibility to conduct a review of each building, facility, location within scope
and develop an area specific written procedure to include, but not limited to:
2.2.4.1 A comprehensive schedule of plant and equipment (Assets Register)
2.2.4.2 Clearly defined inspection, testing and maintenance requirements, including

frequencies,
2.2.4.3 Detailed responsibilities for carrying out the maintenance, testing and inspection
2.2.4.4 Hard FM Service Delivery Plan (HFMSDP) which will include methodology in terms of
resources, equipment, vehicles, tools, materials, and consumables
2.2.5 The Services required will include, but will not be limited to, the operation, monitoring, and
maintenance of the following assets:
2.2.5.1 Building Envelopes:
1 External roof
2 Exterior walls, façade glazing, louvres and shading
3 Subfloors and associated structures
2.2.5.2 Internal fabric and finishes:
1 Ceiling, walls, glazing, tiling, signage
2 Floors and floor coverings
3 Doors and door furniture (closers etc.)
4 Lifting equipment, beams, safety lines and anchor points
5 Stairs, Ladders, Walkways, Gantries & Handrails.
6 Furniture, Fixtures and Fittings (Seating, desks, storage units etc.)
7 Art Paintings, Artworks and chandeliers.
2.2.5.3 Plumbing systems:
1 Internal storage, distribution of domestic water and all associated sub assets
2 Surface water rainwater distribution systems and all associated sub assets
3 Storm/wastewater pumps
4
4 Pipework, treatment, insulation, strainers, pressure vessel, meters, pumps, and

valves
5 Toilets/washrooms/ablution rooms/prayer rooms
6 Drinking fountains
7 Water features
8 Water heaters
9 Water Testing
10 Dewatering pumps.
11 Water Tank
2.2.5.4 Heating, Ventilation and Air Conditioning (HVAC) Systems
1 Internal distribution of heating, chilled water, and all associated assets, sub assets
and infostructure.
2 Heating, ventilation, and Air Conditioning (HVAC) systems with all related assets,
sub assts and associated infostructure
3 Compressed air systems with all related assets.
2.2.5.5 Electrical systems:
1 Low voltage (LV) distribution systems, including switchgears, ATS, Transformers,

distribution boards, MCC’s, VSD’s, motors and all other associated equipment and
network.
2 Power protection systems, power factor correction, harmonic filters and portable
appliance testing,undervoltage protection
3 LV Standby power generators and all power backup systems.
4 Earthing, grounding, cathodic protection and lightening protection
5 Lighting systems and controls (Internal/External/Obstruction)
6 Control and monitoring systems and all other associated equipment including
interfaces and integrations.
2.2.5.6 Life Safety Systems:
1 Fire Detection and Alarm systems.
2 Fire water systems (pumps, sprinklers, fire cabinets, hydrants, hose reels and
suppression systems)
3 Emergency lighting and central battery systems
4 Portable fire extinguishers (gas, foam, water based and powder extinguishing
systems)
5 Fire suppression systems (Halon, Novac, FM200 and inert gas systems)
6 Hazardous Gas Detection systems
7 Fire and Security (Roller shutters - manual and automatic)

5
8 Smoke extract systems, fire dampers (passive/active)
9 Passive fire protection
2.2.5.7 Sensitive Equipment:
1 Security Access Control Equipment
2 Automatic doors.
3 Rapid roller doors
4 Roller doors
2.3 Spare Parts and Consumables Management
It is the responsibility of the Service Provider to ensure optimum spare parts and consumable
availability to support an efficient and effective workflow management regime and meet the
requirements set out in the KPI’s, and SLA’s. A set of detailed requirements for the provision
and management of spare parts and consumables is defined in Section 14 Spare Parts and
Consumables in the Facilities Management Specific Requirements.
2.4 Hard FM Requirements
The Service Provider shall conduct a thorough, systematic, and proactive routine for asset
monitoring, inspections testing and maintenance routines, including planned preventative
maintenance, corrective maintenance, reactive maintenance, and predicative maintenance
activities. The Service Provider shall operate a Lean Maintenance program that will target >80%
of all maintenance effort (work time and expense) to planned maintenance activities in
preference to reactive/remedial maintenance (unplanned). This section shall be read in
conjunction Section 9 Workflow Management of the Facilities Management Specific
Requirements.
2.5 Hard FM Work Program
2.5.1 The Service Provider shall ensure that the maintenance program: specifies the facilities,
structures, systems, installations, and equipment subject to maintenance; contains the
necessary information for its timely and correct implementation, including but not limited to:
2.5.1.1 the type of inspections/checks to be carried out (e.g., visual inspection, intrusive
maintenance, statutory or regulatory checks, certifications, plantroom checks,
asset/equipment cleaning, alignment, calibration, etc.) for each facility, system,
installation, and asset, considering factors such as their criticality, condition, location,
redundancy, and impact on the facility operational continuity and ensuring a safe,
reliable, and secure operating environment.
2.5.1.2 the frequency of inspections/checks for each facility, system, installation, and
equipment.
2.5.1.3 the tools, and equipment required for each type of inspection/check; and
6
2.5.1.4 the periodic replacement of parts and consumables that may be required in accordance
with the maintenance instructions of the manufacturer of the respective facility, system,
installation, and equipment, as appropriate.
2.5.1.5 The testing and calibration of tools and equipment and the retention of all relevant data.
A formal record with all relevant data must be kept in the Document Management
System.
2.5.2 The Service Provider shall ensure that arrangements are in place for timely corrective
maintenance actions. Such arrangements should cover the cases of maintenance needs
that are:
2.5.2.1 identified either during preventive maintenance activities; or
2.5.2.2 raised at any other time (e.g., inspection, audits, reported via the Call Centre function,
equipment malfunction or failure, or sub-standard services).
2.5.2.3 For non-routine reactive/remedial maintenance, the Service Provider shall attend,
isolate, and make safe or repair and reinstate the assets as set out in the work
prioritization, response, and resolution times as defined in Section 9 Workflow
Management of the Facilities Management Specific Requirements.
2.5.2.4 The maintenance program shall also include maintenance of communication and
alerting systems including alarms and notification from the monitoring and control
systems associated with the various building facilities.
2.5.2.5 The Service Provider shall ensure that the maintenance program is fully coordinated
with other disciplines including, but not limited to, Airport Operations, Security, Soft FM,
BHS, central utility and other FM Services work programs, to minimize planned
downtime associated with facilities, locations, and assets, refer to Section 18 Inferface
Management and Section 19 Facility Management Service Package Interface of
the Facilities Management Specific Requirements.
2.5.2.6 The Service Provider shall at all times work collaboratively and cooperate with other
parties to overcome obstacles.
2.6 Planned Preventative Maintenance (PPM)
2.6.1 During the Mobilization Period the Service Provider shall review and validate each of the
existing PPM Schedules for all facilities, structures, locations, buildings, systems, and
assets for completeness and accuracy of information including structure, content,
frequency, and due dates. All proposed additions, modifications, and improvements to the
PPMs to ensure they are fit for their intended purpose shall be submitted to the Contracting
Authority for their approval. On approval, the Service Provider shall update the CAFM
system.
2.6.2 All hard FM Services on Site must be maintained in accordance with the relevant SFG20
Guidelines, industry standard for building maintenance specifications, refer to
Section 3 Compliance to International and Local Standards and Regulations of the
FM Services Requirements.
7
2.6.3 The Service Provider must ensure all staff utilizing the CAFM for the purpose of entering
PPM task lists are aware, and have full working knowledge, of the relevant Standards and
the corresponding maintenance regimes.
2.6.4 Once the revised PPM Schedules have been uploaded, the format shall not be modified
without prior agreement with the Contracting Authority and work orders shall be
automatically generated and released to planning, scheduling and release via the Service
Providers workflow management team for prioritized works completion.
2.6.5 The Service Provider must repeat this process wherever plant, equipment or systems
covered by the PPM regime are upgraded, deleted, added to, or changed. At each update
the PPM shall be approved by the Contracting Authority and given the next version number.
2.6.6 The Service Provider is required to complete the work in a timely, professional, and
competent manner, to the satisfaction of the Contracting Authority, as detailed within the
work schedules This should include the logging of all relevant work information and
subsequent completion of Work Orders in the CAFM system
2.7 Inspection
2.7.1 The Service Provider shall perform regular scheduled inspections of the areas, facilities,
structures, equipment, and installations to identify and record faults and shortcomings. The
Contracting Authorities inspection reports shall be made available to the Service Provider
to assist in auditing and prioritizing actions necessary to address any identified deficiencies.
2.7.2 The Service Provider must accurately record all maintenance work performed as a result
of these inspections in the CAFM system and ensure that all such recorded information is
accurate and concise.
2.7.3 The Service Provider is required to adhere to the preconfigured workflow processes and
supporting business rules set out by the Contracting Authority including location and asset
hierarchy, naming conventions, work prioritization, work activity types, work status codes,
asset criticality, classifications, failure codes, PPM tasks and frequencies, routes, and
meters.
2.8 Equipment, Materials, Tools, Spares and Consumables
2.8.1 The Service Provider shall include and provide for all necessary equipment, materials,
tools, spares, and consumables required to carry out the Services, this shall include, but
not be limited to; spare parts, consumables, chemicals, materials, installation kits,
machines, vehicles, software, computer accessories, equipment and any other incidentals
required to deliver the Services to the required/expected and specified standards.
2.8.2 The Service Provider is required to provide details of recommended equipment, materials,
tools, spares, and consumables to deliver the Services.
2.8.3 The Service Provider will be responsible for ensuring the equipment, materials, tools,
spares, and consumables are used and stored safely and correctly and in line with any
manufacturer recommendations.
8
2.8.4 The Service Provider is to ensure that the appropriate equipment, materials, tools, and
consumables are readily available at the various Site locations so as to minimise any
potential disruption to the Contracting Authority and Airport operations.
2.8.5 All tools used on the airfield must be permanently labelled. Tool tracking must be
implemented for ALL airside activities.
2.8.6 All materials, spares and consumables entering the aierodrome must be managed and
tracked via a materials control program.
2.8.7 The Service Provider shall provide the testing and calibration of tools and equipment and
the retention of all relevant data. A formal record with all relevant data must be kept in the
Document Management System.
2.8.8 The Service Provider’s failure to provide adequate equipment, materials, tools, and
consumables causing or potentially causing an adverse effect / disruption to the
Contracting Authority’s operations will be regarded as a serious breach of Contract and will
be dealt with in accordance with the Contract.
2.9 Priority Codes and Response/Resolution Times
The Service Provider will work closely with the Call Centre to prioritise works requests, accordingly,
using the priority codes listed below. 1-2 will be treated as Unplanned Corrective (Remedial) whereas
3-5 will be treated as Planned Corrective (Preventative). This section shall be read in conjunction with
Section 9 Workflow Management of the Facilities Management Specific Requirements.
2.9.1 Indicative Work Request Response and resolution times, refer to

Appendix 3 Performance Management System
Priority Scenario Response Time Resolution Time
Actual or potential threat to life and safety and/or /total 5 30

P1 Emergency
interruption of Airport operations minutes minutes
Actual or potential inconvenience/ partial interruption

15 2
P2 Urgent to Airport operations and or to the Employer or
minutes hour
Occupiers
Major routine rectifications as part of maintenance,

2 24
P3 Routine (R1) with no impact on Airport operations and or to the
hours hours
Employer Staff.
Medium routine rectifications as part of maintenance,

2
P4 Routine (R2) with no impact on Airport operations and or to the 2- Days
hours
Employer Staff or Occupiers
Minor routine rectifications as part of maintenance,

2
P5 Routine (R3) with no impact on Airport operations and or to the 7-Days
hours
Employer or Occupiers.
Service Level Agreements and KPIs will dictate which priority different work types and
events are allocated.
9
2.10 Compliance and Standards
2.10.1 The Service Provider shall operate in strict compliance with all relevant Laws, Decrees and
Regulations issued by KSA Government departments, Statutory Bodies and entities
including the Contracting Authority and any other professional / statutory registration or
decrees as required post-award. This section shall be read in conjunction with
Section 3 Compliance to International and Local Standards and Regulations of the
Facilities Management Specific Requirements.
2.10.2 The Service Provider shall comply in full with all statutory and regulatory requirements and
industry best practices, as well as any additional requirements that the Contracting
Authority may reasonably request.
2.10.3 The Service Provider shall ensure that all equipment is compliant with all KSA safety and
regulatory compliance requirements.
2.10.4 The Service Provider shall carry out all services in accordance with the most recent editions
of the standards, codes of practice, manufacturers recommendations and all other
applicable regulations.
2.10.5 The Service Provider shall comply with all relevant Contracting Authority’s policies and
procedures to ensure Services are performed in an efficient, safe, and secure manner.
2.10.6 The Service Provider shall carry out all maintenance activities in accordance with internal
health and safety, environment, asset management, energy management and quality
management systems.
2.10.7 The Service Provider shall carry out all maintenance work in accordance with the
Contracting Authority’s Permit to Work and Work Permit systems with applicable task
specific risk assessments and Safe Work Method Statements.
2.10.8 The Service Provider shall apply risk-based analysis to designs, manufacturers and
suppliers O&M recommendations to ensure all equipment reaches its full and expected
working life.
2.10.9 The Service Provider shall attend all reactive/Remedial and emergency first fix / first
response calls on all equipment within scope or otherwise as directed by the Contracting
Authority or it’s agents.
2.10.10 The Service Provider shall perform all maintenance activities, inspections, tests and
prepare any documentation as required by relevant legislation, regulations, and codes of
practice. The Contracting Authority reserves the right to witness any test and determine if
it meets all specified requirements.
2.10.11 The Service Provider shall be responsible for generating and maintaining a register of all
statutory, regulatory and compliance obligations in relation to all plant and
equipment/systems under the scope of services. This register shall be submitted for
approval by the Contracting Authority at an agreed date during the Mobilisation Period.
2.10.12 The Service Provider shall maintain appropriate records to substantiate compliance with
the requirements and provide such proof to the Contracting Authority upon request.
10
2.10.13 The Service Provider shall be aware of changes to statutory or regulatory documents and
shall, as a minimum, review and update this register annually or as and when changes or
additions are made to such statutory or regulatory documents.
2.10.14 The Service Provider shall maintain clear and concise Standard Operating Procedures
(SOP) for all plant and equipment and maintain technical reference materials and data
sheets for every facility and asset in the Contracting Authority’s system of record (Technical
Library).
2.10.15 The Service Provider shall comply with third party inspections when servicing safety valves
and pressure vessels, compliance certificates must be provided as mandated by applicable
International and local standards and regulations.
2.10.16 The Service Provider shall conduct an Annual Legionella Programme (ALP) on all Site
water systems in accordance with International and local standards and regulations
(including but not limited to Legionella testing HSG274) This shall include, but not be
limited to, domestic water systems, storage tanks, taps, water heaters, water features,
aircraft fill points and all other water systems as identified by risk assessment. This ALP
shall include, but not be limited to, a detailed risk assessment on all water systems, to
ensure the appropriate sampling, testing, monitoring, and control of Legionella is in place.
The ALP shall outline the frequency (minimum monthly), and locations that monitoring will
be conducted. The ALP review must contain a summary of the performance of the systems
which shall be issued to the Contracting Authority annually.
2.10.17 The Service Provider shall ensure that all activities performed on Site are supported by a
service/work report and/or service/work order in the format agreed by the Contracting
Authority. Such documents must be available at all times on the CAFM system.
2.10.18 The Service Provider shall ensure that all maintenance activities comply with the
maintenance requirement of the asset/equipment as defined by the Original Equipment
Manufacturers (OEM) Operations and Maintenance (O&M) requirements and Service
Provider’s experience.
2.10.19 The Service Provider shall ensure that specialised maintenance and certification of
compliance on assets such as but not limited to fire systems, elevators, escalators,
travelators, chillers, are provided by OEM approved agents.
2.10.20 The Service Provider must ensure that plant maintenance records are maintained, accurate
and current, both in the CAFM system and local logbooks, including identifying all work and
inspections carried out on the equipment by whom and when.
2.10.21 In the case of Life Safety Systems, the Service Provider shall, in particular, comply in full
with the Fire Safety Certifications.
2.10.22 Where an impairment to property protection or life safety system occurs or is identified
during inspection, testing, or maintenance activities, the Service Provider shall comply with
the Contracting Authority’s Impairment Procedure, including the notifications to the
Contracting Authority and the primary insurers.
2.10.23 In the case of all fixed and portable lifting equipment including, but not limited to, gantries,
cranes, hoists, slings, beams, associated hooks including elevators, escalators and moving
walkways (travelators), the Service Provider shall provide a detailed register demonstrating
11
compliance with all required industry standard third-party inspections and certifications
completed by an accredited industry expert. This register shall be updated and reviewed
routinely and made available to the Contracting Authority or their agents on request.
2.10.24 The Service Provider shall not void the manufacturers Defect Liability Period (DLP) and/or
warranty (where applicable)
2.10.25 The Service Provider shall ensure that no breakdowns occur as a result of failure to carry
out the designated plant inspections, checks and condition monitoring and that no failures
occur due to poor or lack of maintenance. The Service Provider responsibility to continue
the service in case of breakdowns and interruptions.
2.10.26 Decommissioning and disposal of life expired assets will be carried out responsibly and in
accordance with current legislation and the Contracting Authority’s financial and
governance requirements.
2.10.27 All Repairs/maintenance on equipment and assets shall only be carried out by staff that
are suitably trained, competent, and certified to carry out the allotted tasks.
2.11 Maintenance Services
2.11.1 The Service Provider must ensure compliance with safety precautions, design standards
and meet all applicable regulations, codes, standards, and manufacturer-recommended
maintenance practices to all maintained systems within the scope of works.
2.11.2 The Service Provider shall ensure all assets are maintained and operate in accordance
with internal health and safety, environment, and quality management systems.
2.11.3 The service intervals and instructions detailed below should be taken as a minimum
requirement only. Should the Service Provider recommend that more detailed services be
required, in line with the manufacturer’s recommendations, operating environment,
condition ensuring at all times maintaining compliance with current statutory requirements,
the Service Provider shall submit this information for consideration and approval by the
Contracting Authority.
2.11.4 The Service Provider shall monitor the performance trends of the systems and equipment
in order to anticipate potential faults and breakdowns and, where the performance trends
shown degradation of service, the Service Provider shall analyse and correct, replace until
the issue is resolved and the trend is reinstated.
2.11.5 Where deviation from performance criteria exist the Service Provider shall perform
necessary adjustments, repairs, and replacements to maintain optimum asset
performance.
2.11.6 The Service Provider shall maintain and repair equipment, replace all deteriorated parts
and consumables. All damaged or worn, equipment, systems, components, controls, and
assemblies etc. must be replaced as required to ensure the assets operate as intended
and are safe, compliant, reliable, to ensure condition and the operational life of the plant
and equipment is maximised.
2.11.7 The Service Provider shall record, and trend all works activities and test results in the
CAFM system including, but not limited to, settings, pressure, flow rates, levels, and system
12
alarms, where deviations exist, the Service Provider shall investigate and correct all faults
identified.
2.11.8 The Service Provider shall
2.11.8.1 engage with, attend, and support all regulatory internal and external audit processes,
2.11.8.2 ensure that a skilled engineer is in attendance when an external inspector carries out
routine statutory inspections, and
2.11.8.3 liaise with the Contracting Authority’s representative and/or the competent inspector as
to when these attendances occur.
2.11.9 The Service Provider shall complete asset condition assessment on all facilities, systems
and key assets as described in Section 7 Asset Management of the Facilities
Management Specific Requirements to assess their operational condition and viability to
deliver value to the organisation.
13
3 General Hard Services Systems

Below is a list of systems covered by this scope of work. This list is not exhaustive but covers the
majority of the requirements under General Hard Services Requirement.
3.1 Building Envelope
3.1.1 The Service Provider shall carry out asset specific routine inspections and maintenance to
ensure that all elements of the building structure, fabric, fixings and finishes and service
system components are fully functional and operational, sound, secure and weatherproof,
maintain the waterproof system, expansion and structural joints to maintain the integrity of
the building envelope.
3.1.2 The Service Provider shall ensure building envelop is free from damage, structural cracks,
spalling, deflection, and damp penetration. Facades, glazing, louvres, cladding, copings,
and parapets, subfloors and associated structures are free from damage, structurally sound
and secure, free from areas capable of harbouring vermin and/or pests and free from debris
and moss growth.
3.1.3 Concrete and steel structures shall be regularly inspected to look for defects, breakage,
corrosion, sinking, poor foundations or unstable footings, and all other deficiencies. A
rotational inspection plan shall be presented to the Contracting Authority for review and
approval, and regular progress reports shall be produced and reviewed with Contracting
Authority to determine remedial steps replacement projects as opposed to normal
maintenance. All protective measures shall be taken in case of identification of risks and
hazards and shall be reported promptly for immediate action and remediation.
Maintenance and corrective tasks will include, but will not be limited to:
3.1.3.1 Concrete inspections
3.1.3.2 Rebar inspections and tests
3.1.3.3 Steel structure inspections and tests
3.1.3.4 Concrete injection and repaire, as applicable
3.1.3.5 Repair, patching, welding, and other remediation tasks
3.1.3.6 Application of protective substances of all types (antioxidants, coatings, etc.)
3.1.4 The Service Provider shall be responsible for the maintenance of the outer shell of the
designated airside structures, including rooves and foundations, waterproofing systems,
walls and façades, access points, and structure frontage and attached dependencies such
as steps, awnings, and similar.
3.1.5 Although the structures themselves are not directly regulated, they may house regulated
equipment that is the responsibility of others. The Service Provider shall be responsible for
regular inspections and maintenance to keep these structures in a safe, clean, serviceable,
and aesthetic state of repair.
14
3.2 Internal Fabric and Finishes
3.2.1 Ceilings, Walls, Glazing, Tiling, Signage
The Service Provider shall, but not limited to:

3.2.1.1 Carry out regular asset specific routine inspections.
3.2.1.2 Conduct condition assessments, a painting rejuvenation plan and maintenance repairs
to ensure all elements of the internal building fabric, fixings and finishes are free from
damage and are functional and operational.
3.2.1.3 Address any deterioration ensuring internal surfaces are maintained to the original
finished condition.
3.2.2 Floors and Floor Coverings

3.2.2.1 Carry out regular asset specific routine inspections
3.2.2.2 Conduct condition assessments and maintenance repairs to ensure that the floors and
floor coverings are complete according to the design requirements and manufacturers
specifications.
3.2.2.3 Ensure that all floors and floor coverings are fixed and secure and present no undue
hazard or risk.
3.2.2.4 Maintain all floor and floor coverings such that they are free from tears, scoring, cracks,
or any other unsightly damage.
3.2.2.5 Maintain all floors and floor coverings in such a way as to provide a suitable uniform
surface, with minimal resistance, for the movement of wheelchairs, buggies, trollies, or
similar equipment in use.
3.2.2.6 Pay particular attention to areas that contain hazards that may cause slips, trips or falls
including floor drains, services access points, expansion joints, steps, ramps and
mitigate these hazards accordingly.
3.2.3 Doors and Door Furniture,

3.2.3.1 carry out regular asset specific routine inspections.
3.2.3.2 conduct condition assessments and maintenance repairs to ensure they operate as
intended, are safe, secure, aligned, and free from hazards and function without making
undue noise.
3.2.3.3 maintain door hinges, locks, catches, closers and handles so they are fit for purpose,
secure, fully functional without binding, rubbing, or catching in any way.
3.2.3.4 ensure all vision panels are intact with no cracks or breakages.
3.2.3.5 ensure all fire doors shall have rating certification clearly identified and intumescent
strips intact.
3.2.3.6 ensure all doors operate in accordance with building design and compartmentation
requirements.
15
3.2.3.7 ensure that only approved locking mechanisms are deployed across the Site, this must
be aligned to the Contracting Authorities approved master key system. All replacement
locks shall be completed on a like for like basis.
3.2.3.8 be responsible for the provision of a secure key handing system for their facilities.
3.2.3.9 be responsible for the locks and locking mechanisms, including the JEDCO Master Key
system. This includes the provision and operation of the Master Key system, its
administration, reports, and any associated tasks.
3.2.3.10 be responsible for the Emergency crash-bar and other emergency egress mechanisms.
3.2.3.11 be responsible for all electrical equipment, motors, sensors, controllers, buttons,
cabling, and actuators for electro-mechanical doors, such as door openers for disabled
persons, sliding doors, motorized overhead and roller doors, motorized curtain doors,
and any other motorized access equipment.
3.2.4 Lifting Equipment, Beams, Safety Lines and Anchor Points,

1.1.1.1 provide routine inspections on all lifting equipment, lifting beams, safety
lines and anchor points to ensure that the mounting brackets and bolts are
free from corrosion, that mechanical or chemical anchors are secured and
that corrosion protection measures are adequate.
1.1.1.2 ensure that all lifting equipment shall be verified by load test and certified
by third party specialists on an annual basis or as required.
3.2.5 Stairs, Ladders, Walkways, Gantries and Handrails,
The Service Provider shall, including but not limited to:

3.2.5.1 Where non-slip surfacing is applied to stairs, ladders and walkways, ensure that the
surfacing is free from visible wear and tear.
3.2.5.2 Ensure that all level changes, including step edges and nosings shall have clearly
defined visual contrast.
3.2.5.3 Ensure that handrails are free from corrosion and are regularly inspected and cleaned.
3.2.5.4 Ensure that emergency exit / access stairs are from obstacles at all times.
3.2.5.5 Ensure that no wooden ladders are permitted, and that ladder inspection is to be in
accordance with the manufacturer recommendations and relevant codes and standards
and are to be recorded in the CAFM system.
3.2.5.6 Ensure that ladders are operated as intended, in a safe way in line with manufacturer
guidance.
3.2.6 Furniture, Fixtures and Fittings
3.2.6.1 The Service Provider shall inventory all furniture, furnishings and artwork and will submit
to the Contracting Authority a comprehensive inspection and maintenance schedule
with rotational equipment replacement based on state of wear, age, and appearance.
The Service Provider shall share these data with the Soft Services Provider to
coordinate appropriate treatment routines.
16
3.2.6.2 Furniture and furnishings include, but not limited to:
1 Chairs and tables in passenger waiting areas
2 Chairs, couches, stools, tables, credenzas, cupboards, and other furniture in

common and office areas
3 Artwork on walls and floors
4 Individual carpets, floor coverings and floor mats.
5 All built-in furniture, closets
6 Check-in counters and related items such as extensions, signage, shelves, and
racks)
7 Check-in counter furniture (chairs, stools, tables, and cabinets)
8 Kiosks and reception desks of all types
9 All non-dynamic signage (e.g., exclude FIDS and other video displays)
10 Stanchions, dividers, mobile partitions and signs, and any other non-anchored
passenger guidance, diaper tables and control items
11 Tensabarrier
3.2.6.3 The Service Provider shall:
1 Ensure that the above are operated as intended, are safe, secure, and fit for purpose,
without making undue noise and without observable damage.
2 Ensure that the above function as intended and are clean and free from all but minor
surface blemishes and minor wear and tear.
3 Ensure that luminescent strips, signs, notices, warning signs are intact, legible, and
illuminated where appropriate.
4 Ensure that the above are free from staining/corrosion.
5 Ensure that the above are structurally sound and secure.
6 Ensure that the above are free from cracks, chips, and observable stains.
7 transfer Assets/materials/Furniture from/to JEDCO Facilities.
3.2.7 Paintings, Artworks and chandeliers.

3.2.7.1 Carry out regular asset specific routine inspections.
3.2.7.2 Conduct condition assessments and maintenance repairs to the Aesthetic works
according to the design requirements and manufacturers specifications.
3.2.7.3 Ensure that all Aesthetic work’s are fixed and secure and present no undue hazard or
risk.
3.2.7.4 Maintain all Aesthetic works such that they are free from berk down , broken, scratch or
any other unsightly damage.
17
Artwork will require specific specialized services depending on the nature, composition,
fragility, and state of the work of art. In some cases, protective equipment, security
measures, or special treatment shall be required to preserve and present the work of art in
a safe, secure, durable, and sustainable manner.
3.2.8 The Service Provider shall identify in the survey all artwork and will detail the specific
details, requirements, and processes required for each piece of art.
3.2.9 Appliances

3.2.9.1 Maintain the aesthetic condition
3.2.9.2 In case of non-functional equipment, temporary measures will be put in place until final
repairs can be completed.
3.3 Plumbing Systems
3.3.1 Plumbing systems include but are not limited to:
3.3.1.1 all pipework, fixtures, and fittings
3.3.1.2 storage tanks
3.3.1.3 pressurization units
3.3.1.4 all type of valves
3.3.1.5 gauge meters
3.3.1.6 water hammer arrestor
3.3.1.7 air vent
3.3.1.8 motorized valves
3.3.1.9 filter systems
3.3.1.10 manual and automated faucets
3.3.1.11 toilet flushing units
3.3.1.12 all other water outlets, drinking fountains within the building or external to its structure,
external walls, and roof area.
3.3.1.13 Internal Storage and Distribution of Potable, grey and irrigation and associated assets
3.3.2 The Service Provider shall:
3.3.2.1 ensure, the integrity of the system and the quality of the water, is always maintained,
through regular inspection and testing, flushing, monitoring and planned maintenance
routines.
3.3.2.2 maintain all equipment and infrastructure related to the water distribution system,
including but not limited to:
3.3.2.3 compile a written scheme for water hygiene for all associated systems and validate
correct level of chlorine residual is maintained consistently throughout the system.
18
3.3.2.4 ensure that all cold-water storage tanks shall be cleaned and disinfected annually. Once
each tank has been removed from service it should be drained, and thoroughly cleaned
of all residues using an appropriate and specified cleaning agent.
3.3.2.5 Through regular monitoring and inspections, the Service Provider shall:
1 Ensure minimum water loss through leaking joints, seals, and glands.
2 Attend to all leaks immediately.
3 In the event of a line break, isolate, repair, or replace and re- configure the system
to ensure that supplies are maintained and that there is minimum impact to
operations or the facility.
4 In the event that supplies of potable water cannot be maintained from the potable
water system, the Service Provider shall make alternative arrangements to truck
potable water of quality acceptable to the Contracting Authority to the affected facility
or facilities on a continuous basis, to meet the operational requirement of the facility
or facilities until normal supplies are restored.
5 After pipe breaks are repaired, sterilize the affected portion before the system is
returned to normal operation.
3.3.2.6 Be responsible for the maintenance of the internal Potable, gray and irrigation
distribution systems throughout the buildings listed within scope of the Site. The Service
Providers responsibility extend to continue throughout the building to any water storage
tanks, plantrooms, washrooms, commercial facilities, draw off points and outlets.
3.4 Surface Water and Rainwater Outlets and Distribution Systems
It is the responsibility of the Service Provider to maintain all building drainage systems,
maintenance activities shall include, but not be limited to:
3.4.1 Inspections, Preventive Maintenance and Corrective/Remedial Maintenance as per

recommended by the Manufactures Guidelines and all statutory regulations, local byelaws,
KSA Government requirements and in conformity with the latest relevant Codes of Practice.
3.4.2 Implement a routine maintenance plan for each area for approval by the Contracting
Authority.
3.4.3 The routine maintenance plan should include, but not be limited to; all building roof drains,
floor drains, special attention is required for basement areas in particular baggage areas,
and service routes including car parking garages.
3.4.4 Removal of drain covers; dirt and debris shall be removed by hand or by vacuum; and drain
lines flushed with pressurized water.
3.4.5 Prior to any inclement weather, exterior roof drains to be inspected to ensure no blockages.
During periods of heavy rains drains shall be checked hourly and cleaned as required and
update the contract authority
3.5 Storm Network
The Service Provider shall be responsible for, but not limited to:
19
3.5.1 the planned maintenance, reactive/remedial maintenance, corrective maintenance routines

and emergency response related to any storm water or wastewater services, sumps pits,
pump stations, pressure vessel ,infrastructure, related equipment, lifting equipment, access
equipment, inspection covers, associated controls and alarm monitoring, and BMS/SCADA
system.
3.5.2 Removal of drain covers; dirt and debris shall be removed by hand or by vacuum; and drain
lines flushed with pressurized water.
3.6 Sewage Network
The wasted water and sewage comes from the usage of potable water and grey water
throughout the whole airport and its facilities. The wasted water is gathered by drainage
systems. This system is consisting of gravity drainage pipelines networks distributed throughout
the whole airport and its facilities, set of 39 sanitary lift and pump station. These lift and pump
station will clarify at specified schematics for more clarification. The whole sewer production are
delivered to the sewage water treatment plant operated by National Water Company through
three main pump stations (Pump 4, pump 6, Pump 8 ).
The areas served by the sewage network includes but not limited to: Passenger Terminals 1,
North And South terminals, deportees Terminals, Royal Terminal, Private aviation ,airport
Support Area. , airport cargo Area. , airport Industrial Area, Airport City , HAJ terminals , and
others. These areas deliver the production to specified sewage lift and pumps stations
It is imperative that the security of these facilities is a priority, access control for all personnel
shall be a fundamental requirement and the security of reservoirs shall be paramount. All
maintenance routines and attendance shall be itemised and logged at each station. Tools
specific to each station shall not be removed. The Service Provider should review the current
maintenance PPM activities and ensure that these activities are both in line with the
manufacturer’s guidelines and with respect to the critical distribution equipment and will ensure
that this equipment is always available for operation. The Service Provider responsibility starts
at the distributed chambers after all airports building up to the national water sewer.
3.6.1 Maintain all equipment and infrastructure related to the sewage water collection system ,
3.6.1.1 All pipework, expansion joints, fixtures, sensors and fittings.
3.6.1.2 Gauges.
3.6.1.3 Inspection points/manholes
3.6.1.4 Submersible Pumps at specified lift and pump station and its fixture
3.6.1.5 Controllers/VSDs.
3.6.1.6 Storage tanks
3.6.1.7 Pressurization units
3.6.1.8 Isolations valves
3.6.1.9 Flow and pressure Meters
20
3.6.1.10 Filter systems
3.6.1.11 Odour system and its material
3.6.1.12 Chemical system injection and its material
3.6.1.13 All insulation, labelling and fixings
3.6.1.14 SCADA system
3.6.1.15 All electrics MDB & and SDB in each lift and pump station
3.6.2 maintain the integrity of the Services, ensuring that it is available 24/365(6), operating as
designed and free from smells, foul odours and leaks and maintain the chemical injection
process operation.
3.7 Distribution Pipework and Associated Fixtures and Fittings
3.7.1 Distribution pipework and associated fixtures and fittings includes but is not limited to:
pipework, insulation, meters, valves, and flushing systems,
3.7.2 The Service Provider shall, but not limited to:
3.7.2.1 Ensure pipework and fittings are fastened securely to their intended points of
anchorage.
3.7.2.2 Ensure there are no drips or leaks of water from pipework, taps, valves and/or fittings
and water supply pressure must be maintained at the design levels.
3.7.2.3 Ensure there is no evidence of leaks, foul odours, cracks, or stains.
3.7.2.4 Ensure that all internal and external drains, are always clear from blockages.
3.8 Washroom Facilities
3.8.1 Washroom facilities, including, but not limited to; toilets, washrooms, ablution rooms, prayer
rooms, cleaners’ stores (in both front and back of house).
3.8.2 The Service Provider shall provide a daily maintenance service program for all associated
assets including, but not limited to; toilets, urinals, wash hand basins, taps, hoses, showers,
water heaters, traps, hand driers, soap dispensers, toilet roll holders, towel dispensers,
sensors, extractor fans and all associated architectural elements such as seats, tiling,
mirrors, cubicles, cubicle doors, locking mechanisms. The Service Provider shall ensure
provision of adequate hot and cold-water supplies and maintain a free-flowing foul waste
discharge distribution system.
3.8.3 The Service Provider shall, but not limited to, conduct maintenance checks on a frequency
based on condition and usage requirements to ensure:
3.8.3.1 All toilets, sinks, water services within toilets, prayer rooms, washrooms and cleaners’
areas, are available, function as intended and are fit for operational use.
3.8.3.2 Pipework, fittings, and covers are fastened securely to their intended points of
anchorage.
21
3.8.3.3 Tanking and lining to be monitored for leaks to prevent an impact on surrounding areas.
Floor drains run free and are free from debris. The drain covers are fixed and properly
secured.
3.8.3.4 water is within acceptable design temperatures, pressure and flow rate range.
3.8.3.5 damaged or broken toilet seats are replaced.
3.8.3.6 there are no internal drips or leaks of water from pipework, taps, valves and/or fittings
and wter supply pressure must be maintained at the design levels, with no leaks or over
spray that may pose a hazard to occupiers, particular attention to toilets hoses, their
fixtures, and fittings.
3.9 Drinking Fountains/Stations
3.9.1 The Service Provider is responsible for the distribution of water to all drinking fountains and
water stations. Water delivery, quality, pressure and flow rates should meet design
standards.
3.9.2 The Service Provider shall ensure that fountains and stations:
3.9.2.1 Are securely fixed, with no undue noise or vibration when in use.
3.9.2.2 Taps, valves and other related fittings and fixtures are functioning as intended with no
leaks or over spray.
3.9.2.3 Water quality is closely monitored and tested routinely to ensure compliance with water
quality standards such as WHO and SASO.
3.9.2.4 Provide an ongoing water sampling, analysis and sterilization program in place,
supported by documents and recorded in the CAFM system.
3.9.2.5 Pipework, fittings, and covers must be fastened securely to their intended points of
anchorage.
3.9.2.6 There must be no internal drips or leaks of water from pipework, taps, valves and/or
fittings and water supply pressured must be maintained at the design levels.
3.9.2.7 Inline filters are checked and replaced as per planned maintenance routines.
3.10 Water Features
The Service Provider must ensure all water features are operating as intended. At a minimum,
but not limited to, the Service Provider shall ensure that:
3.10.1 Flow rates are maintained to ensure aesthetic effect.
3.10.2 No water splashing occurs causing an unsightly or unsafe impact.
3.10.3 There is no over spray causing potential hazards.
3.10.4 Water is clear, with no build-up of algae on the surfaces, floating debris, or residue/dirt on
sloping or horizontal surfaces and with the quality to be maintained in accordance with
Health (Infectious Diseases) Regulations.
22
3.10.5 All pumps, filters, isolation valves form part of routine maintenance inspections and
maintenance. Tanking and lining are monitored for leaks to prevent any impact on
surrounding areas.
3.10.6 All use of chemicals is in line with international best practices, applicable standards, and
local regulations.
3.11 Water Heaters
The Service Provider, as a minimum, but not limited to, shall ensure that:
3.11.1 Water is delivered at the temperatures and flow rates defined in the Design Requirements
without undue noise and vibration.
3.11.2 Taps, valves and other related fittings and fixtures function as intended.
3.11.3 Pipework and fittings must be fastened securely to their intended points of anchorage.
3.11.4 There are no drips or leaks of water from pipework, taps, valves and/or fittings.
3.11.5 Water supply pressure and quality is maintained at an appropriate/satisfactory/functional

level.
3.12 Water Testing
3.12.1 The section sets out:
3.12.1.1 the general requirements for the implementation of schedules for chemicals & physical
sampling, analysis and reporting for the Contracting Authority:
3.12.1.2 the general requirements for the implementation of scheduled Legionella sampling,
analysis and reporting for the KAIA Campus incorporating Terminals, Airfield and
Campus. All works shall be carried out within the Legislation, Regulations, Standards,
Codes of Practice & relevant Guidelines. The sampling of the water systems shall be
completed in accordance with the requirements set out in BS7592: 2008 and ISO
11731-2:2004 Section 8 and analyzed at a UKAS/INAB accredited laboratory with
respect SASO & WHO standard. Laboratory certification and schedule of accreditation
shall be submitted with the tender documents.
3.12.2 The Service provider shall be accredited to the Legionella Control Association (LCA) and
demonstrate the competence of the company in the area of Legionella control, specifically
with respect to sampling and analysis. Evidence of the Tenderer’s registration in the
Legionella Control Association (LCA), must be submitted as part of the Tender submission.
3.12.3 On appointment the Service Provider shall continually demonstrate strict compliance with
the conditions as set out the in the Legionella Control Association Conditions of
Compliance including:
3.12.3.1 Clear agreement of services being provided,
3.12.3.2 Demonstration of experience and competency,
3.12.3.3 Continuous recommendations to meet the guidance documents,
3.12.3.4 Demonstrate proactive approach to communication and reporting,
23
3.12.3.5 Adequate monitoring and record keeping,
3.12.3.6 Review performance measures,
3.12.3.7 Formal internal auditing process,
3.12.3.8 Ensure that any sub-contracted company is competent prior to works commencement
3.12.3.9 Issue on an annual basis copies of LCA Certification, or equivalent,
3.12.4 This scope of works will apply to all elements of the domestic water systems from the
incoming source water supply onwards, including:
3.12.4.1 Cold Water System, Cold Water Storage Tanks, distribution pipework, and all Cold
Water outlets (showers heads and hoses / taps / sinks / wash hand basins etc.);
3.12.4.2 Hot Water System, including Hot Water Storage Tanks / Calorifiers, distribution flow and
return pipework, and all Hot Water outlets, (shower heads and hoses / taps / sinks /
wash hand basins etc.)
3.12.4.3 Potable/Drinking Water System, including distribution pipework including all draw off
points including drinking water fountains, aircraft fill points, safety showers, eye wash
station
3.12.4.4 Other miscellaneous water systems as identified by risk assessment.
3.12.5 The indicative Sampling procedure is:
3.12.5.1 Each sample volume taken shall range between 500-1,000 ml. Unique sample details,
including origin, volume, date and temperature of the sample shall be specifically
attributed to samples provided to the laboratory. Samples shall be collected in
appropriately sized polyethylene containers, suitable for use with potable water. Sample
containers shall be of a disposable type and used for the first time and arrive to site
sealed. Where samples contain an oxidising biocide such as chlorine, an appropriate
neutralising agent, sodium thiosulphate or equivalent, shall be added to the sample
container.
3.12.5.2 Samples shall be taken at the selected outlet by opening the outlet (hot, cold or mixed).
A temperature probe shall be held under the flow of water for a period of 60 seconds or
until such a time as temperature of the water has stabilized prior to capturing the sample.
The top of the bottle must not come into contact with the outlet at any point. The
temperature of the sample is to be noted on the sample bottle where direct samples are
taken from a system not achieving suitable temperatures. Any in-situ observations made
at the sample point that may impact or negatively influence the results shall be noted
on the schedule provided at the time of sampling. These shall include any obvious lack
or breach insulation integrity, leaks, lack of secondary return, crossed pipework etc.
3.12.5.3 All samples shall be stored and transported in ambient temperatures and received by
the analysis laboratory within the same working day of collection.
3.12.5.4 The sampling points are around 200 locations. For any reason a sample point location
cannot be accessed the Service Provider shall contact the dedicated area specific
System Manger to obtain access or agree a representative alternative sample point.
3.12.5.5 Sampling of each point shall take place monthly, or as request of contract authority.
24
3.12.5.6 The service provider shall conduct the following parameters while conducting water test,
these include but limit :
Chemical Properties
Chemical Properties
pH
TDS
Free Chlorine
Conductivity
Total Iron
Turbidity
LSI
Chloride
Silica
Phosphate
Total Suspended Solids
Cadmium
Biological - Microorgranisms
Total Bacteria Count
Coliform Count
Legionella
Heavy Metals
Total Magnesium
Total Zinc
Total Copper
Total Chromium
Total Nickle
TSE Samples Mes
TSS
BOD
COD
3.13 Dewatering Pumps
3.13.1 The Service Provider shall be responsible for the operation and maintenance of dewatering
systems on JEDCO’s campus.
3.13.2 In addition to surface water drainage items associated with the roads and storm water
networks, the dewatering systems also include, but are not limited to, trenches, ditches,
pits, deep wells, and others.
3.13.3 All of these items shall be kept in a clear, debris-free, and operational state to ensure that
any and all water surges are promptly evacuated.
3.13.4 The Service Provider shall inventory and manage all items and will submit to Contracting
Authority a comprehensive inspection and maintenance schedule and will ensure that all
items are in serviceable, clean, and aesthetic condition.
25
3.13.5 In case of non-functional equipment, temporary measures will be put in place until final
repairs can be completed.
3.14 Water Tanks (including associated fixtures, fittings, and piping)
3.14.1 The Service Provider shall maintain all type of tanks including, but not limited to repair,
structure, waterproofing, cracks, and corrosion.
3.14.2 Although the Water storage tanks are present in most buildings provide water for a variety
of purposes. In most cases, these tanks act as temporary storage units for water supplied
from the main potable water source. Over the time debris and other contaminants will build
up within the water storage tank and provide a breeding ground for bacteria such as
Legionella. Other harmful bacteria may also be present and if left unchecked these can
create a high risk for the entire build environment.
3.14.3 To maintain good quality water supply it is vital that these tanks are regularly inspected and
maintained for all the systems and associated items, and the water quality are monitored
frequently and disinfected in case of any positive result.
3.15 HVAC Systems
3.15.1 The Service Provider shall be responsible for the maintenance of the internal and external
distribution of heating and chilled water and all associated sub assets.
3.15.2 The Service Provider shall, including, but not limited to:
3.15.2.1 Ensure, the integrity of the system and the quality of the water, is always maintained,
through regular inspection, testing, flushing, monitoring and planned maintenance
routines.
3.15.2.2 Maintain and replenish corrosion inhibitors and biocides.
3.15.2.3 Maintain all equipment and infrastructure related to the water distribution system,
1 All pipework, fixtures, and fittings
2 Air-cool chillers
3 Heat Exchangers
4 pumps
5 storage tanks
6 pressurization units
7 All valves
8 meters
9 water treatment systems
10 filter systems
11 insulation
26
3.15.2.4 Compile a written scheme for water hygiene for all associated systems and to validate
that the correct level of water treatment is maintained consistently throughout the
system.
3.15.2.5 Ensure that the daily demand is met by the storage capacity. Any potential short fall in
pressure or flow rates should be immediately reported to the Contracting Authority in
writing, stating the reasons for any deviation and the actions taken to restore minimum
capacity, up to and including temporary arrangements until system normalization.
3.15.2.6 Ensure that primary flow and return chilled water temperatures are maintained to design
operating conditions.
3.15.2.7 Through regular monitoring and inspections, the Service Provider shall:
1 Ensure minimum water loss through leaking joints, seals and glands.
2 Attend to all leaks must immediately.
3 In the event of a line break, isolate, repair, or replace and re- configure the system
to ensure that supplies are maintained and minimum impact of operations or facility.
3.15.3 Heating, Ventilation and Air Conditioning (HVAC)
3.15.3.1 Works related to HVAC systems and equipment maintenance must at all times be
carried out in accordance with the design standards and safety protocols prescribed
under this Contract. As a minimum, but not limited to, the Service Provider must
consider the following assets and equipment as part of their responsibilities: Chilled
water air condition units, DX air condition units, Fans (supply, return, exhaust & extract),
CCU’s, Air curtains, VAV’s and CAV’s refer to Appendix 4.
3.15.3.2 The Service Provider shall conduct Semi-annual air-quality checks in all:
1 Public areas
2 Poorly ventilated areas (sump pump rooms, basements, plantrooms)
3 Confined spaces
4 Temporary and permanent offices
3.15.3.3 The Service Provider shall maintain optimum internal environmental conditions by
monitoring, controlling, and optimising the utilisation of the HVAC systems, plant, and
equipment.
3.15.3.4 It is the responsibility of the Service Provider to operate and maintain all centralised and
local HVAC plant, terminal devices, including all associated air distribution systems,
monitoring systems, controls, interfaces, instruments, electrical connections, and
software settings to achieve the internal environmental criteria as specifically instructed
by the Contracting Authority
3.15.3.5 The Service Provider shall ensure all HVAC systems are functioning as intended and
carry out PPMs in line with manufacturer-recommended maintenance and best industry
practices.
3.15.3.6 The Service Provider will be responsible for the implementation of a comprehensive
scheduled PPM and repair regime to minimise unplanned system outages and
27
equipment downtime. This shall incorporate appropriate tasks and frequencies for the
purpose of maintaining all HVAC systems, ensuring vendor warranties are maintained
and the operational life of the plant and equipment life is maximised.
3.15.3.7 The Service Provider shall ensure the system is continually optimised and re-
commissioned to warrant that at all times, the HVAC system is at all times energy and
operationally efficient.
3.15.3.8 The Service Provider shall provide Staff that are suitably qualified, trained, certified and
competent to undertake the Heating, Ventilation and Air-Conditioning maintenance and
operation program.
3.15.3.9 The Service Provider shall ensure the units are configured to operate in a safe and
compliant manner whilst delivering at their optimum performance.
3.15.3.10 The Service Provider shall confirm that the units are achieving the correct air change
rates, air volumes, filtration rates and trending in line with their design operating set
points. The Service Provider shall ensure that the units achieve and maintain the
required building/space environmental comfort criteria including temperature, air quality,
space pressure, noise, and humidity conditions.
3.15.3.11 Where deviation from the above performance criteria exist the Service Provider shall
perform the necessary adjustments, repairs, and replacements necessary to maintain
optimum asset performance and building/space environmental conditions.
3.15.3.12 The Service Provider shall ensure all ductwork, louvres, grills, dampers, vents, fittings,
pipework, valves, and coils are labelled, clean, free from corrosion and organic growth,
with no leaks or vibration and that drains are free from obstructions, odours and are fully
compliant with public health measures including Legionella obligations.
3.15.3.13 The Service Provider shall complete an on-site F-Gas register for all refrigeration plant
and equipment, including a record of refringent and actual volumes versus design. The
Service Provider shall agree with the Contracting Authority a program for leak testing
and inspections. The Service Provider shall complete and maintain a detailed on-site F-
Gas register for all refrigeration plant and equipment, this register should be available
to the Contracting Authority or Contracting Authorities Representative on request.
3.15.3.14 The Service Provider shall note that systems utilizing ammonia, carbon dioxide (CO 2),
or flammable refrigerants (such as hydrocarbons) may require additional attention
including specialised requirements which must be addressed accordingly by the Service
Provider
3.16 Compressed Air Systems
The Service Provider is required to maintain and repair the compressed air systems for all
buildings and facilities for which the Service Provider provides operation and maintenance
Services, including but not limited to:
3.16.1 Repair and replacement of fittings, elements, tightening rings, sealant fillings, inline air
filters and driers.
28
3.16.2 Compressor system shall have the appropriate signage, including warning notices,
operating parameters and set points.
3.16.3 Repair leaks or breakages that occur in lines.
3.16.4 Maintain, repair, and replace as required connection fittings and all attached fittings or
system accessories.
3.16.5 Regularly maintain, unblock, and clean the lines, ensure motors, belts and safety guards,
centrifuges, and compressors are operating safely, securely and as per their design intent.
3.17 Electrical Systems and Network Distribution
King Abdulaziz International Airport has power voltage 480 V and below Electrical Distribution
Network extends across the entire Site. The Service Provider shall be responsible for all current
and future services within the term of the contract.
3.17.1 The Service Provider shall take full responsibility for the ownership of the LV network on
behalf of the Contracting Authority.
3.17.2 The Service Provider will be the single point of contact for all switching exercises and the
interface for all new additions and retirements of network plant and infrastructure.
3.17.3 The Service Provider shall keep the Contracting Authority up to date with all operational,
reliability, expansion/retirement issues relating to the network. The service provider shall
take full ownership of the network status, and this shall be displayed in the form of a hard
single line schematic diagram.
3.17.4 The Service Provider shall ensure Terminal Operations and Aerodrome Operations receive
timely notification and approvals for all switching and planned maintenance activities on
the airport electrical network. All associated events with the maintenance of the network
shall be risk assessed to ensure there is no impact on Airport's operations.
3.17.5 The Service Provider is responsible for the operation, maintenance, and inspection of all
electrical systems wiring, distribution and all related equipment throughout JEDCO’s
campus and connected in any relation to the network 24/7/365. This includes, but is not
limited to LV Electrical distribution boards, LV MCC’s, inverters, VDSs, motors, surge
protection, change over devices, power protection, metering, batteries, general services,
internal/external/obstruction lighting, all Backup power (UPS, CBS and DC systems) and
portable appliance testing all associated distribution infrastructure wires, cables,
containment, grounding, switches, controls, e-stope, cathode protection, lightening
protection, and general protection devices. instrumentation and automation, Control and
monitoring systems and all other associated equipment including interfaces and
integrations.
3.17.6 The Service Provider will routinely inspect and test all components to ensure that they are
always in full operational readiness and that they meet KSA and international codes and
standards and best practices.
3.17.7 The Service Provider shall inventory all electrical supply and associated equipment and will
submit to Contracting Authority a comprehensive inspection and maintenance schedule
with rotational equipment replacement based on state of wear, age, and reliability.
29
3.17.8 The Service Provider shall carryout regular PPMs to ensure systems are safe, stable, and
high-quality provision, compliant, reliable, and meet all applicable regulations, codes,
standards and manufacturer-recommended maintenance best practices and JEDCO
requests including all testing for all electrical systems.
3.17.9 The Service Provider shall carry out activities as required and instructed by the Contracting
Authority as for planned and unplanned outages.
3.17.10 The Ensure all electrical systems are clearly labelled, managed and maintained in a clean
(free from dust/dirt/contaminants), dry, noncorrosive environment.
3.17.11 Conduct ambient temperature checks to ensure the environment is suitable for all
components and all electrical systems are mechanically secure.
3.17.12 Ensure all electrical systems are only accessible to authorized staff and that the
construction of the enclosures deters tampering. The Service Provider shall also shut
down, clean, intrusively inspect and test each electrical system according to manufacturer
recommendations. Also, (oil quality testing should be conducted at least periodically by
certified laboratory).
3.17.13 The Service Provider shall ensure that there is no evidence of over-heating or loose
terminations on electrical assets and infra-red thermographic inspections shall be carried
out on a yearly basis electrical systems including distribution equipment.
3.17.14 Where deviation from the above performance criteria exist, the Service Provider shall
perform the necessary adjustments, repairs, replacements and plans required to maintain
optimum asset performance. Additionally, the services provider shall look for rebar
corrosion, concrete breakage, and degradation of structures and accessories. The
inspections also include cables, cable joints and connections. All repairs will be made using
approved methods.
3.17.15 The Service Provider shall respond immediately to all outages including, complete and
partial outages and the work shall continue until the service restored and the cause of the
outage is corrected unless otherwise agreed by the Contracting Authority to ensure
continuity of the business plan and provide mobile generator if needed complied to JEDCO
voltage standard. The Service Provider is to provide or participate in the compilation of a
full incident report, investigation (including root cause analysis) and corrective actions
resulting from such outages.
3.17.16 The Service Provider shall carry out portable appliance testing (PAT) on all portable plug-
in equipment, including tagging. The Service Provider shall complete a risk-based
approach/assessment to determine the periodicity of the test based on best practices. The
Service Provider is to maintain a database of tests carried out
3.17.17 The Service Provider shall monitor and maintain meter and gauges of all power distribution
equipment from equipment's and controlling system to ensure a safe, stable, and high-
quality provision of electrical power and collect and analyse all data needed for metering,
stats, energy consumption and data analysis and to be accessible and recorded all time to
the Contracting Authority.
3.17.18 Ground-level and below-ground items, such as manholes, tunnels, corridors, ducts, etc.
must be kept in a good state of repair and serviceability and must be clear of water, sand,
30
any other debris, or contaminants. Regular inspections will be carried out, and whenever
adverse weather or other conditions and incidents dictate such as, but not limited to:
3.17.18.1 Large storms (sand or water)
3.17.18.2 Flooding
3.17.18.3 Leaks and other accidental releases
3.17.18.4 Other incidents and accidents affecting the ground-level and below-ground systems
3.17.19 The Service Provider will ensure that all LV Network Distributions including cables and
wires, Check cables for tightness, LV cables shall always remain on tension to ensure
availability of cables when required all over KAIA Site.
3.17.20 The Service Provider shall conduct non-Intrusive visual & thermographic imaging
inspections of all DB’s annually. If hot spots, abnormalities, or any causes for concern are
identified, The Service Provider shall report immediately, make recommendations for repair
and progress the required remedial actions. Only when issues arise regarding
abnormalities will report detail be required. Works can be facilitated for this survey during
normal working hours where applicable. Thermographic Imaging works on the Airfield shall
be conducted to align with peak load timings. All issues and rectifications should be
recorded in the CAFM system. All reports should be maintained in the Document
Management System.
3.18 Low Voltage (LV) systems.
3.18.1 The Service Provider will ensure the availability of all Electrical systems .
3.18.2 The Service Provider shall be responsible for the operation, maintenance, and inspection
of all electrical wiring and distribution and related equipment throughout the contracted area
and connected in any way to the network as follow, but not limited to:
3.18.2.1 transformers of varying .size and capacity,
3.18.2.2 LV, MCC panels, DBs including switchgears, MCCB, MCB, Isolators and all
components and accessories,
3.18.2.3 LV cables within the buildings (campus wide network) in tunnel, cable ducts, cable trays,
3.18.2.4 Power factor improvement capacitor panels,
3.18.2.5 Transient voltage stabilizers
3.18.2.6 Protective, lightening, and neutral earthing system
3.18.2.7 All systems in tunnels, including racks, brackets, trays, braces, risers
3.18.2.8 Test instruments,
3.18.2.9 Other protection systems
3.18.3 The Service Provider is responsible for the operation, maintenance, and inspection of all
Indoor electrical distribution which include, but are not limited to:
3.18.3.1 Transient Wiring and distribution equipment
3.18.3.2 Meterage equipment
31
3.18.3.3 Safety equipment including fuse boxes, shunts, overload protection, transient
fluctuation protection, power conditioning.
3.18.3.4 End distributions including plugs and sockets, distribution boxes.
3.19 LV Standby Power Generator and backup systems.
3.19.1 The Service Provider is responsible for several types of backup power supplies such as,
but not limited to LV generators, uninterruptable power supplies, mobile generators, DC
system and the central battery system.
3.19.2 The Service Provider is responsible for Power Distribution that is throughout the campus
and in the relevant facilities and is made by cabling through the Tunnel, corridors,
manholes, handhole, duct banks and follows the principle of full redundancy with physical
separation. Likewise, cable risers are used where applicable following the principle of full
redundancy and physical separation.
3.19.3 Service Provider shall carryout, in coordination with JEDCO Operations and relevant
stakeholders, regular PPMs and routine testing on all standby power generation and
backup systems and their associated components and interfaces including, but not limited
to:
3.19.3.1 Ensuring all standby power generation and backup systems are operating in the
appropriate mode/setting such that, in the event of mains power failure or interruption,
the standby assets shall operate as per their design specification.
3.19.3.2 All Supporting equipment, systems and services including batteries, exhaust, and
extractor fans.
3.19.3.3 Testing and maintaining these systems to prevent unscheduled outages by exercising
extreme caution.
3.19.4 Scheduled testing by the Service Provider shall be coordinated to provide minimum
disruption to facility operations, all such activities must be overseen by competent persons.
A successful test is one in which all operating parameters are in line with expected ranges,
and are operating to their design intent, including response times, capacities and run
durations.
3.19.5 The Service Provider is responsible for the maintenance, inspections and operational
testing according to manufacturer recommendations or best practises of all standby LV
standby power generation and backup systems and their associated components of all
systems, cabling, duct banks, and other routing infrastructure, including all brackets,
supports, trays, and related equipment.
3.19.6 The Service ProviderEnsuring all systems and their associated components and interfaces
are safe, compliant, reliable, and/ meet all applicable regulations, codes, standards, and
manufacturer-recommended maintenance practices and that they operate in accordance
3.19.7 The Service Provider is responsible for several types of LV standby Power Generation and
backup systems, for example but not limited to:
32
3.19.7.1 Ensuring Back-up generator, located in JEDCO across the campus and its associated
components and systems.
3.19.7.2 Uninterruptable Power Supply (UPS) and its associated components and systems.
3.19.7.3 Automatic transfer switching equipment for back-up power (ATS)
3.19.7.4 Central Battery System (CBS)
3.19.7.5 DC Battery System.
3.19.8 The Service Provider shall also routinely test the various circuits and devices, especially
the generators and back-up power supplies to ensure that they are always in full operational
readiness.
3.19.9 The Service Provider shall inventory all standby power generation and backup systems
and associated equipment and will submit to the Contracting Authority a comprehensive
inspection and maintenance schedule with rotational equipment replacement based on
state of wear, age, and reliability.
3.19.10 Live load testing shall be implemented by the Service Provider as per manufacturer
recommendation, ideally every month. if this is not possible, load banks are to be used to
proof test the backup systems, particularly for sets that do not synchronise with mains. Sets
that can synchronise, should be tested on load for 2 hours every month. Tests should also
incorporate assessment of load shedding requirements and compliance to design
specification.
3.19.11 The Service Provider shall also routinely ensure that all related systems such as but not
limited to the Diesel fuel storage tanks (main/daily) diesel fuelling transfer system for
backup power systems, coolant systems, fuel pumps, life and safety systems, protection
and controlling systems, filters, lines, louvers and associated equipment are in good
condition, safe, ready whenever the operation need it.
3.20 Low Voltage Generators (Satellite – Mobile)
3.20.1 The Service Provider shall ensure all systems and their associated components and
interfaces are safe, compliant, reliable, and/ meet all applicable regulations, codes,
standards, and manufacturer-recommended maintenance practices and that they operate
in accordance with internal health and safety, environment, and quality management
systems.
3.20.2 The maintenance, inspections and operational testing shall include but not limited to:
3.20.2.1 The Recording and trending all results in CAFM or any JEDCO authorised system,
1 Generator data, date, test time, run time, control settings, run and stand-by
temperatures, output voltages and current.
2 Pressure, noise, any alarms, battery charging circuit condition, fuel and coolant pipes
condition assessment, coolant levels, filter condition, panel indicators and
recommendations.
33
3.20.2.2 Following test, the fuel and oil level should be recorded, and fuel and oil quality testing
should be conducted by certified laboratory.
3.20.2.3 Testing of the standby LV power generators shall include ‘no load’ and ‘load’ testing in
line with the manufacturer’s recommendations. Testing shall be completed as full load
test at a minimum of 12 times per year.
3.20.2.4 Battery replacement shall be completed in line with the manufacturer’s

recommendations or as needed, and signage with an expiry date and is required to
reflect this replacement and details of when the next replacement is required.
3.20.2.5 Perform at a minimum one full service per year, along with one inspection visit from
specialist contractor and carryout all coordination with all stakeholders.
3.21 Uninterruptable Power Supply (UPS)
Uninterruptible Power Supply system provides continuous high-quality AC power to critical load
and equipment. UPS System components: line stabilizer, external by-bass panel, Isolation
Transformer, Static transfer switch (STS)-Batteries.
systems.
3.21.2 The Service Provider shall conduct weekly inspections of all UPS Systems and their
associated components. These inspections shall include, as a minimum, but not be limited
to:
3.21.3 The recording and trending of all results in the CAFM system including but not limited to,
details of:
3.21.3.1 Date, time, control settings, temperatures, any alarms conditions, available power,
battery charging circuit condition, indicators, and recommendations.
3.21.3.2 Testing of all UPS Systems and associated components shall be in line with the
manufacturer’s recommendations and carryout all coordination with all stakeholders.
3.21.4 The Service Provider shall ensure successful full service per year along with one inspection
visit from specialist service contractor.
3.21.5 Battery replacement shall be completed according to manufacturer’s recommendations or

as needed, battery condition and signage with an expiry date and is required to reflect this
replacement and details of when the next replacement is required.
3.22 DC Battery System
A DC Battery System is a battery type of power supply that gives direct current (DC) voltage to
power a device and is used in several locations in KAIA campus.
3.22.1 The services provider shall analize that there system are integrated with, but not limited to,
DB's, MCC's.
34
3.22.2 The Service Provider shall carryout regular PPMs and routine testing on all DC batteries
and their associated components and interfaces. This includes, but is not limited to:
3.22.2.1 Battery systems are operating in the appropriate mode/setting such that in the event of
main power failure or interruption the batteries.
3.22.2.2 Conduct regular maintenance, inspections and operational testing of the DC system
and associated components. Testing shall as a minimum include system operational
verification tests, visual checks, load tests and voltage checks.
3.22.2.3 Carry out visual checks to ensure all elements are sound, secure, appropriately labelled
and batteries are clean and free from deformation, corrosion, odours, leaks specifically
at termination points, verify correct operation of changeover devices and all operating
controls and components are properly set and functioning as intended.
3.22.2.4 Verify battery voltages, record ambient temperatures around battery cases, check for
audio/visual alarms. Record and trend results in CMMS or any JEDCO authorised
system including, but not limited to, temperatures, settings, voltages, charging current,
alarms, and panel indicators.
3.22.2.5 Battery replacement shall be completed according to manufacturer’s recommendations

or as needed, battery condition and signage with an expiry date and is required to reflect
this replacement and details of when the next replacement is required.
3.23 Earthing, Grounding and Lightning Protection
systems. The works shall include, as a minimum, but not limited to:
3.23.2 Recording and trending all results in CMMS or any JEDCO authorized system, including
but not limited to:
3.23.2.1 Date, time, control settings, temperatures, any alarms conditions, available power,
battery charging circuit condition, indicators, and recommendations.
3.23.2.2 The testing of all earthing and grounding systems which shall be in line with the
manufacturer’s recommendations. The Service Provider shall ensure successful full
service per year along with one inspection visit from specialist service contractor.
3.23.2.3 Inspection, checking and testing at the appropriate locations to ensure that grounding
pits, lightning rods, air terminal system and other conductors are as designed,
electrically sound, free of damage and corrosion. Checking that all conductor
connections are secure and validate that the conductivity at the appropriate test point is
within acceptable limits (less than design criteria), using a calibrated earth ground tester.
3.23.2.4 Checking all components are in good condition and capable of performing their design
intent.
35
3.24 Lighting Systems and Controls (Internal/External/Obstruction)
3.24.1 The Service Provider shall carryout regular PPMs on all lighting systems and periphery
devices to ensure systems are safe, compliant, reliable, and meet all applicable
regulations, codes, standards, and manufacturer-recommended maintenance practices
and operate in accordance with internal health and safety, environment, and quality
management systems.
3.24.2 The Service Provider shall ensure all lighting systems are operating in the appropriate
mode/setting and provide the appropriate average lux levels required for the building/space
and environment as per Internal environmental criteria and as specifically instructed by the
Contracting Authority and their representatives.
3.24.3 The Service Provider shall perform maintenance services on all exterior lighting, including
but not limited to, feature lighting, building lighting, security lighting, car park lighting,
general area lighting, including all cabling, fixtures, masts, poles and control devices
3.24.4 The Service Provider shall design, implement and deliver a suitable light maintenance
strategy based on cost, risks, and performance to include, but not be limited to:
3.24.4.1 Group and spot re-lamping based on frequent visual inspections and lux level
adherence
3.24.4.2 Inspection, repair, and recalibration of periphery devices such as sensors, switches,
and timers
3.24.4.3 Annual evaluation of the lighting system as a whole
3.24.4.4 Cleaning of lamps and fittings
3.24.5 The Service Provider shall consider suitable efficient and industry proven LED lighting
solutions as an alternative to less efficient incandescent lamps and electric-discharge
lamps including high intensity discharge (HID) lamps, metal halide lamps, mercury vapour,
sodium, and fluorescent lamps. The Service Provider shall provide the necessary
supporting documentation to support the products including the cost benefit, life cycle and
lead times. This includes, but is not limited to:
3.24.5.1 light fittings, lamps & ballasts
3.24.5.2 control gear & lighting control
3.24.5.3 back lit emergency exit signage
3.24.5.4 sensors, switches, detectors
3.24.5.5 control systems
3.24.5.6 batteries, static inverters and
3.24.5.7 With reference to the above systems and equipment - all associated cabling system and
infrastructure
3.25 Low Current Systems (Automation and Instrumentations)
3.25.1 Ensuring all systems and their associated components, interfaces and integrations are
safe, compliant, reliable, and/ meet all applicable regulations, codes, standards, and
36

3.25.2 The Service Provider is responsible for the maintenance, inspections, and operational
testing according to manufacturer recommendations or best practises of all low current
systems.
3.25.3 The Service Provider shall carryout regular PPMs and routine testing on all low current
systems and their associated components, interfaces and integrations
3.25.4 The Service Provider shall be responsible for the operation, monitoring and maintenance
of all automation, instrumentation, low current systems and all specialist and general
systems including, but not limited to, BMS, LCS, LMS, LCP, PLCs and CFMMS.
3.25.5 For the purpose of the Services, it shall be the responsibility of the Service Provider to
engage with the Contracting Authorities ICT team on all matters including system
integration and interfaces and provide as a first line response to all ICT systems to ensure
continued and safe availability of electrical supplies and associated infrastructure up to the
natural demarcation point i.e., local panel, transformer, or junction box.
3.25.6 The Service Provider is responsible for applying licences, software patches/updates via
prescribed ITIL management policies, cybersecurity requirements and repairing system
outages, and repair/replacement and maintenance of the associated hardware
components.
3.25.7 The Service Provider shall respond to Contracting Authority’s requests for production of
standard/custom reports, programming of new system interfaces and software features and
updates.
3.25.8 Hard services cover a wide array of systems, with many of which that include varying levels
of automation and logic-based controls. This includes but not limited to:
3.25.9 LMS - Light Management Systems
A lighting management system is the comprehensive amalgamation of all lighting control

features that buildings require. They are characterized by the scope of programming new
settings to the system to make lighting control customizable. Lighting control systems
provide the desired amount of light where and when it is needed. They are used to
maximize energy savings, satisfy building codes, provide safety & security.
3.25.10 BMS - Building Management System
3.25.10.1 A building management system (BMS) is a control system that can be used to monitor
and manage the mechanical, electrical and electromechanical services in all JEDCO
campus.
3.25.10.2 BMS systems have stand-alone controllers that are specifically designed to collect data
from these devices. PLC systems require remote input and output (I/O) devices, which
are not stand-alone, to provide control for these specialized applications.
3.25.10.3 The Service Provider shall ensure all systems and their associated components and
interfaces and integrations are safe, compliant, reliable, and/ meet all applicable
37
and that they operate in accordance with internal health and safety, environment, and
quality management systems.
3.25.11 PLCs - Programmable Logic Controllers Other Automated Systems
3.25.11.1 A programmable controller is a small industrial-strength computer used to control real-

world actions, based on its program and real-world sensors. The PLC replaces
thousands of relays that were in older electrical panels and allows the maintenance
technician to change the way a machine works without having to do any wiring. The
program is typically in ladder logic, which is like the wiring schematics maintenance
electricians are already accustomed to working with.
3.25.11.2 The Service Provider shall ensure all systems and their associated components and
3.26 Life Safety Systems (LSS)
testing according to manufacturer recommendations or best practises of Life Safety
Systems (LSS)
3.26.3 The Service Provider shall carryout regular PPMs and routine testing on all Life Safety
Systems (LSS) and their associated components and interfaces and integrations to ensure
systems are safe, compliant, reliable, and meet all applicable regulations, codes,
standards, and manufacturer-recommended maintenance practices.
3.27 Fire Detection and Alarm Systems
3.27.1 Fire Alarm System (FAS) consists of three main network rings including all nodes and
connection points at JEDCO airport facilities including the existing third ring for monitoring
airport old facilities.
3.27.2 Fire Alarm System (FAS) monitored and controlled from eleven dedicated locations through
NCA-2 panel for each ring and a workstation for entire system.
3.27.3 Ring 1 consists of 177 nodes including FACP, NCA, BACNET card and NFN gateway cards
connected via single mode fiber optic cables through NCM cards.
3.27.4 Ring 2 consists of 150 nodes including FACP, NCA, BACNET card and NFN gateway cards
connected via single mode fiber optic cables through NCM cards.
3.27.5 Ring 3 connected directly to fire alarm workstation via dedicated fiber cores.
38
3.27.6 Ensuring all systems and their associated components and interfaces and integrations are
safe, compliant, reliable, and/ meet all applicable regulations, codes, standards, and
testing according to manufacturer recommendations or best practises of all Fire detection
and controlling systems.
3.27.8 The Service Provider shall carryout regular PPMs and routine testing on all Fire detection
and controlling systems and their associated components and interfaces and integrations
to ensure systems are safe, compliant, reliable, and meet all applicable regulations, codes,
standards, and manufacturer-recommended maintenance practices.
3.27.9 The service provide shall be responsible for the operation, monitoring, maintenance,
inspection, licenses, and certifications and shall include all electronic control, detection,
and field devices required for the detection and annunciation of fire life safety events such
as, but not limited to, the following items:
1 Field detector devices -smoke, aspiration, heat-rise rate, and other types
2 Pull stations
3 Strobes and sirens
4 Closed-loop circuits, all wiring, and connectors
5 Control panels
6 Back-up batteries
7 Annunciator devices of all types (local, entry path, and remote)
8 Communicators and remote monitoring devices
9 Supervised connections
10 Interfaces and integrations to other relevant systems
3.27.10 The Service Provider shall inventory all items and will submit to Contracting Authority a
comprehensive inspection, certification, and maintenance schedules with rotational
equipment replacement based on state of wear, age, and technology.
3.27.11 The Service Provider will also stage or assist in the staging of full fire drills per prescribed
periodicity at least once a year for every building and will maintain all muster points.
3.27.12 Fire warden training shall also be provided to train office and other building personnel in
terms of fire hazard and evacuation procedures in accordance with KSA rules and
regulations.
3.28 Fire Water Systems
3.28.1 For Fire Water Systems, including but not limited to; sprinklers, fire cabinets, hydrants,
hose reels and suppression systems. the Service Provider shall carryout PPMs and routine
testing on all the fire water system and associated components and interfaces to ensure
systems are safe, compliant, and reliable. The Service Provider shall ensure the installation
39
meets all applicable statutory, regulations, codes, standards (NFPA), KSA Civil defence
requirements and manufacturer-recommended maintenance practices and operate in
accordance with internal health and safety, environment, and quality management
systems.
3.28.2 The Service Provider shall ensure, as a minimum, but not limited to:
3.28.2.1 Fire water systems operate to the appropriate mode/setting to ensure system pressures,
volumes and flowrates meet the approved design criteria and the system can operate
unrestricted and free from impairments to ensure the properties are protected.
3.28.2.2 The systems addressed include, but are not limited to, sprinkler, standpipe and hose,
fixed water spray, fire hydrants, firehose reels, cabinets, water mist, and foam
suppression systems.
3.28.2.3 daily and weekly maintenance, inspections and operational testing of the fire water
system and their associated components are carried out according to a plan agreed
with the Contracting Authority.
3.28.2.4 All elements are sound, secure, appropriately labelled and pipework is free from
corrosion, leaks and painted in line with standards.
3.28.2.5 Visual checks are carried out to ensure no damage to pipework and that all operating
controls and components are properly set and undamaged.
3.28.2.6 to exercise all valves routinely to ensure correct operation, condition and position, all
valves shall be locked in the open position and where tamper proof solutions installed,
feedback to be confirmed on monitoring system.
3.28.2.7 to check information signage, pressure and flow switches, zone control valves,
monitoring valves on the alarm assemblies are operating and verify monitoring back to
the fire alarm panel or monitoring system where appropriate.
3.28.2.8 controlled access to all elements of the systems. The Service Provider shall engage
with the Contracting Authority and all third parties including insurers to demonstrate on
going compliance supported by the relevant certification documents.
3.28.2.9 Recording and trending of all results in the CAFM system including, but not limited to,
settings, pressure, flowrates, and system alarms, where deviations exist, investigate
and correct faults identified.
3.28.2.10 To carry out any further checks as necessary to ensure that the complete systems are
functioning correctly and that they comply with the necessary standards.
3.28.2.11 To have full responsibility in maintaining system readiness and availability and, where
necessary, ensure alternative options are available to implement contingency plans
ensuring business continuity.
3.28.2.12 to drain the pressurized the fire water in the sprinkler network and repressurize it
annually after coordinating with concerns parties and contracting authority
3.28.2.13 to flush the fire hose reels every three months after coordinating with concerns parties
and contracting authority
40
3.29 Emergency Lighting and Central Battery Systems
systems.
3.29.2 The Service Provider shall carryout regular PPMs and routine testing on all emergency
lighting and central battery systems and their associated components and interfaces. This
includes, but is not limited to:
3.29.2.1 Emergency lighting and central battery systems are operating in the appropriate
mode/setting such that in the event of main power failure or interruption the lighting
system shall immediately engage providing the required lux levels to facilitate safe
building evacuation.
3.29.2.2 Conduct regular maintenance, inspections and operational testing of the emergency
lighting and central battery systems and associated components. Testing shall as a
minimum include system operational verification tests, visual checks, load tests and
voltage checks.
3.29.2.3 Carry out visual checks to ensure all elements are sound, secure, appropriately labelled
and batteries are clean and free from deformation, corrosion, odours, leaks specifically
at termination points, verify correct operation of changeover devices and all operating
controls and components are properly set and functioning as intended.
3.29.2.4 Verify battery voltages, record ambient temperatures around battery cases, check for
audio/visual alarms. Record and trend results in CMMS or any JEDCO authorised
system including, but not limited to, temperatures, settings, voltages, charging current,
alarms, and panel indicators.
3.29.2.5 Battery replacement shall be completed according to manufacturer’s recommendations

or as needed, battery condition and signage with an expiry date and is required to reflect
this replacement and details of when the next replacement is required.
3.30 Gas Suppression Systems
The Gaseous Fire Suppression Systems shall be tested, serviced, and maintained in
accordance with the manufacturers recommendations. All systems and equipment must be
inspected, serviced, tested, and certified in compliance with all the regulatory codes of practices
and in line with industry best practices. The servicing of all systems and assemblies and its
constituent components shall meet or exceed the manufacturer’s recommendations. System
recharging shall be considered a consumable and included within the scope of the contract.
3.31 Hazardous Gas Detection systems
3.31.1 The Hazardous Gas Detection System monitors hydrogen gas levels at designated battery
rooms, CO2 levels in the terminal parking and cargo terminal, and methane gas detection
in the fuel farm facilities.
41
3.31.2 The Service Provider shall ensure the entire system is fully maintained and operating as
intended, and as per manufacturers guidance, ensure components including remote
sensors are clean, appropriately positioned, validate each sensor is monitoring and
alarming out of range limits back to the control panel.
3.31.3 The Service Provider shall calibrate all devices at a minimum every 6 months and provide
vendor inspection and certification at a minimum every 12 months, depending on the
criticality and installed environment.
3.31.4 The Service Provider shall ensure all local panels and associated interfaces are fully
functioning, including displays, alarms and interfacing with 3rd part devices.
3.32 Fire and Security Roller Shutters (manual and automatic)
3.32.1 The Service Provider shall provide repair and maintenance Services to all building roller
doors (security or fire rated), to ensure all roll-up or over-doors are always in service. All
doors are to be included in the Planned Preventative Maintenance Routines.
3.32.2 Routine daily inspections shall ensure, as a minimum, but not limited to, that:
3.32.2.1 Doors are operating as designed
3.32.2.2 Driven doors open and close securely, with no undue noise or vibration
3.32.2.3 Door fixtures, fittings and slats are secure and side guides are fixed and anchored
securely
3.32.2.4 Safety features are tested to ensure safe operation
3.32.2.5 Door brake operation is working effectively
3.32.2.6 Brake settings are checked to ensure door is operating efficiently causing no undue
wear on drive and drive unit. No leaks from gearbox or motor
3.32.2.7 Gearbox lubricant checked and replaced as per manufacturers recommendations
3.32.2.8 Mains failure operation and battery back-up operation must be tested as part of routine
maintenance plans to include interface testing with any 3rd party devices i.e., fire alarm
3.32.2.9 Batteries are tested and replaced routinely every 2 years. Battery labels shall be applied
to clearly identify the next change out
3.32.2.10 Door height is adjusted to ensure no impact from routine traffic
3.32.2.11 Door fabrication is secure, and all weathering is in place to prevent internal environment
impact
3.32.2.12 Door balancing and tensioning is fully functional. Any door monitoring or alarms are
fixed in position and operating as intended
3.32.2.13 Testing of any integrated system inputs to ensure compliance with evacuation plans.
3.33 Smoke Extract Systems, Fire Dampers (passive/active)
3.33.1 The Service Provider shall ensure that all smoke extraction systems are inspected and
tested routinely as part of a PPM routine.
42
3.33.2 The Service Provider shall ensure extract ductwork insulation, integrity and stability is
maintained to safely evacuate hot and cold smoke from the buildings.
3.33.3 The Service Provider shall ensure systems are operating as per manufacture design and
are fully functioning and tested as part of the building fire alarm cause and effect test
program.
3.33.4 The Service Provider shall ensure, as a minimum, but not limited to:
3.33.4.1 MCC’s are inspected and access to the area is controlled to prevent tamper or
interference
3.33.4.2 Smoke extraction units are fully operational/via quarterly run testing
3.33.4.3 Design airflow flow rates are measured and validated
3.33.4.4 All interfacing input/outputs with 3rd party devices are tested and validated, point to
point
3.33.4.5 Weathering is secure and any inlet flaps, non-return dampers, are in their fully closed
position preventing any ingress of weather or pests.
3.33.4.6 Extraction units are fixed soundly and anchored.
3.33.4.7 No excessive noise is produced when operating.
3.33.5 The Service Providers shall ensure that all fire damper systems passive and active are
inspected and tested routinely as part of the Service Providers planned preventative
maintenance routines. The Service Provider shall ensure dampers are operating as per
manufacture design and are fully functioning and tested as part of the building fire alarm
cause and effect test program.
3.33.6 The Service Provider shall ensure, including, but not limited to:
3.33.6.1 Routine function testing as per manufacture guidance (minimum annually)
3.33.6.2 Monitoring and control panels are inspected regularly
3.33.6.3 Active damper operation is tested to ensure dampers open and close to their limit
switch.
3.33.6.4 Active damper operation is tested at least annually and or as part of the building fire
alarm cause and effect test program.
3.33.6.5 All passive dampers are drop tested annually via fusible link by-pass mechanism
3.33.6.6 Dampers and inspection points provide an adequate fire seal,
3.33.6.7 Ensure appropriate signage and labels are in place.
3.33.6.8 Testing of any integrated system inputs to ensure compliance with evacuation plans.
3.34 Passive Fire Protection
3.34.1 Inbuilt into the structure of the buildings, passive fire protection systems are to limit the
spread of fire and smoke. It is vital that the integrity of the building fire compartmentation is
maintained to safeguard life and property protection.
43
3.34.2 It is the Service Provider’s responsibility to ensure that fire compartmentation is maintained
through visual inspections and monitoring of any activity that may have an impact on the
integrity of opes or compartmentation.
3.34.3 The Service Provider shall ensure that, including, but not limited to:
3.34.3.1 Routine building inspections ensuring integrity of building fire compartmentation, fire
doors, shafts, service voids, fire proofing, fire dampers, curtains etc. are carried out
3.34.3.2 Identifying certification labels are in places where services transition through
compartments
3.34.3.3 The Service Provider shall actively perform pressure tests as required
3.35 Hazardous Gas Detection systems
3.35.1 The Hazardous Gas Detection System monitors hydrogen gas levels at designated battery
rooms, CO2 levels in the terminal parking and cargo terminal, and methane gas detection
in the fuel farm facilities.
3.35.2 The Service Provider shall ensure the entire system is fully maintained and operating as
intended, and as per manufacturers guidance, ensure components including remote
sensors are clean, appropriately positioned, validate each sensor is monitoring and
alarming out of range limits back to the control panel.
3.35.3 The Service Provider shall calibrate all devices at a minimum every 6 months and provide
vendor inspection and certification at a minimum every 12 months, depending on the
criticality and installed environment.
3.35.4 The Service Provider shall ensure all local panels and associated interfaces are fully
functioning, including displays, alarms and interfacing with 3rd part devices
3.36 Sensitive Equipment
3.36.1 Security Access Control Equipment includes, but not limited to; drop arms, sliding
gates/rising wedges, bollards, hydraulic motorised road barriers.
3.36.2 The Service Provider must ensure compliance with safety precautions, including but not
limited to, the following:
3.36.2.1 Drop arms must function as intended, without noise or scratching.
3.36.2.2 No scratches or stains on equipment.
3.36.2.3 Sliding Gates/Rising Wedges must be labelled applicably with visual warnings, the
condition of which must be maintained accordingly.
3.36.2.4 Rising bollards and rising wedges operate as intended, without friction, noise or
vibration, gears and drives shall be free from debris.
3.36.2.5 Motorised equipment should be serviced in lines with manufacturers guidelines.
3.36.2.6 Warning and safety signs related to security access control equipment must not be
obscured.
44
3.36.2.7 Hydraulic road barriers, repair / replacement of damaged parts to maintain continuous
operation and the security protection of the facilities.
3.37 Automatic Doors
3.37.1 The Service Provider shall carryout regular PPMs and routine testing on all automatic doors
and their associated components and interfaces to ensure:
3.37.1.1 Automatic doors shall operate in accordance with health and safety, environment, and
3.37.1.2 automatic doors systems are operating in the appropriate mode/setting and function as
intended including, but not limited to; safety devices, covers are present and secure,
control equipment is accessible, and operational.
3.37.1.3 The Testing of any integrated system inputs to ensure compliance with evacuation
plans.
3.37.1.4 Doors shall operate freely without obstruction, noise, or vibration, at the correct speed,
activation and hold open times and are free from entrapment hazards.
3.37.1.5 Front and rear door edge pressure testing shall be carried out to manufactures design
criteria.
3.37.1.6 All glass door panels are fixed and secure, trims in place and all safety leading edge
protection, front and rear is secured.
3.37.1.7 Door operation should be set to protect the internal environment from inclement weather
conditions.
3.37.1.8 the appropriate health and safety signage is installed on each door.
3.38 Manholes, Chambers
3.38.1 The responsibility of the Service Provider is the:
3.38.1.1 operation and maintenance of all access points, including manholes, handholes, and
similar in serviceable and accessible condition.
3.38.1.2 cleaning of manholes, inspection chambers, storm water drains, water supply, sewage
pipes must be kept in a good state of repair and serviceability and must be clear of
water. This includes inspections to look for rebar corrosion, concrete breakage, and
degradation. The inspections also include cables, cable joints and connections. All
repairs will be made using approved methods.
3.39 Tunnels, Ramps, Parking Lots and Access Points (airside)
3.39.1 The Service Provider shall be responsible for the operation and management of all tunnels,
large parking facilities and access points and associated equipment such as, but not limited
to:
3.39.1.1 Tunnels
3.39.1.2 Ramps and other access points
45
3.39.1.3 Covered and multi-storey parking areas Other vehicle areas such as pull-offs, bus stops,
cul de sacs, and other areas
3.39.1.4 Fixed barriers, chicanes, speed control humps, and other restraints
3.39.1.5 Mobile, powered, and automated barriers, including all infrastructure, motors, actuators,
cabling, and control devices)
3.39.1.6 Manually operated barriers including all infrastructure, components, and mechanisms
3.39.2 The Service Provider shall be responsible for regularly inspecting and cleaning of all paved
surfaces (water, sludge, sand, and debris). This also includes reactive services in case of
reported incidents and/or other events. Additional inspections and interventions will be
provided after adverse weather events and any other events that may affect the safety of
people and vehicles.
3.39.3 The Service Provider shall carry out a full inventory during the mobilization period and will
submit a maintenance schedule for review and approval by the Contracting Authority. This
will include regular inspection reports, as well as planned maintenance activities.
3.39.4 The Service Provider shall provide a cleaning and maintenance schedule to the Contracting
Authority for approval and inspection purposes.
3.39.5 The Service Provider shall Emergency repair services which will be managed by the HS
Monitoring and Dispatch Centre.
3.39.6 The Service Provider shall be responsible for all types of maintenance activities,
emergency signage and other precautionary measures will be provided.
3.39.7 In the case of tunnels, the Service Providers shall comply with specific tunnel safety and
inspection requirements applicable in the Kingdom of Saudi Arabia. He shall be responsible
for the mandatory safety and structural inspections and certifications, and he shall maintain
in good and safe operating state all mandatory safety systems. This shall include any
signage and weight restriction enforcements, as applicable
46
4 Maintenance Service Delivery Plan (MSDP) and Reporting
4.1 MSDP
4.1.1 Having inspected all the Site and assessed for the maintenance Services requirements
taking into consideration the environment, accessibility, condition, and the operational
status of the in-scope facilities, the Service Provider shall submit to the Contracting
Authority an integrated and fully comprehensive seasonal Maintenance Service Delivery
Plan (MSDP) within 30 days from the commencement of the Mobilisation Period. The
MSDP will document in detail the following components, including, but not limited to:
4.1.1.1 Maintenance Services Strategy
4.1.1.2 Service Delivery Governance
4.1.1.3 Organisation (including all staff resources)
4.1.1.4 Operational Processes (including security area, access controls and access for
maintenance procedures)
4.1.1.5 Maintenance standard operating procedures (SOP’s) and safe work method statements
4.1.1.6 Equipment, Materials and Consumables Management (including condition assessment

of parts and consumable warehouse facilities)
4.1.1.7 Performance Management (including standards, scheduled service delivery reports)
4.1.1.8 Annual Maintenance Schedule. The Maintenance schedule must consider all
challenges, machinery, equipment, materials, and consumables required to perform
such services and include the following monthly breakdown:
4.1.1.9 Full review of the CAFM System (business rules and asset structures, data scehma and
system hierarchy.)
4.1.1.10 Full review and improvement plan for existing PPM schedules
4.1.1.11 Maintenance inspection and audits for all in scope on a facility on per building basis
(inspections, checklists, frequencies etc.)
4.1.1.12 Quality Management Systems
4.1.1.13 Health and Safety Training Plans and Procedures
4.1.1.14 Risk Assessment to include top 10 risks associated with Hard Facilities Management
4.1.2 The MSDP must be approved by the Contracting Authority.
47
4.2 Hard FM Services Key Performance Indicators
4.2.1 Life Safety Equipment & Systems
Contingency
Systems Measures
Required
Fire Detection & Alarm Systems Statutory Compliance Yes
Sprinkler Fire Protection System Statutory Compliance Yes
Fire Suppression Systems Statutory Compliance Yes
Emergency Lighting Statutory Compliance Yes
Public Address Systems Statutory Compliance Yes
Smoke Control Systems Statutory Compliance Yes
4.2.2 Operationally Critical Systems
Contingency
System Measures
Required
Power Supply & Distribution Systems 99% Overall Yes
Lighting Systems 99% Overall Yes
Foul Water Systems 99% Overall Yes
Domestic Water Systems 99% Overall Yes
Comms Room Air Conditioning 99% Overall Yes
HVAC Systems 99% Overall Yes
Access Control Systems to restricted areas
plantrooms, electrical panels and control 100% Overall Yes
enclosures
Auto Doors – Security & Passenger Valving 99% Overall Yes
4.2.3
Passenger Sensitive Equipment
Contingency
System Measures
Required
Escalators & Travelators 99% Overall Yes
Conventional X-Ray & WTMD 99% Overall Yes
Elevators 98% Overall Yes
Security Doors 99% Overall Yes
Auto Doors 98% Overall Yes
Toilets & Washrooms 98% Overall Yes
48
4.3 Internal Environmental Criteria
0 0
Space Temp. ( C) Winter Space Temp. ( C)
Location RH (%) Fresh Air Lux Levels (Average) System Pressure Noise Rating (NR)
+/- 2 Summer +/- 2
2
Arrivals 20 24 35-55 0.8l/s/m 200 - Floor FCU/FAHU +ve 40-50
Baggage Reclaim 20 24 35-55 8 l/s/pers. 200 - Floor AHU +ve 40-50
Check-in Concourse 20 24 35-55 8 l/s/pers. 200-Floor AHU +ve 40-50
200 - Floor/500-Search
Immigration/Security 20 24 35-55 8 l/s/pers. AHU +ve 40-50
benches
Departures/Gates 20 24 35-55 8 l/s/pers. 200 - Floor AHU +ve 40-50
Offices 20 23 35-55 2.4 l/pers.+ 0.3l/s/m2 350 - 400 - Desk FCU/FAHU = 40-45
2
VIP/VVIP areas/offices 20 +/-1 Deg. 23 +/-1 Deg. 35-55 2.4 l/pers.+ 0.3l/s/m 350 - 400 - Desk FCU/FAHU = 40-45
Prayer rooms 20 24 35-55 4.7 l/pers. 150 - 200 - Floor FCU/FAHU = 35
2
Corridor circulation 20 24 35-55 0.6 l/s/m 150 - Floor FCU/FAHU +ve 40-50
2
Control Rooms 21 24 35-55 10 l/s/m 350-500 - Floor FCU/FAHU = 40-45
Toilet areas u/c 26 u/c 10-15 ACH 200 - Floor CAV -ve n/a
Data rooms 21 24 40-60 150 l/s 350-500 - Floor A/C +ve 40-50
Lounges/VIP 20 24 35-55 10 l/pers. 200-300 - Floor FCU/FAHU +ve 40-50
Plant Rooms 10 30 u/c As required 200 - Floor FCU/FAHU As required n/a
Locker rooms 24 26 u/c 10 ACH 200 - Floor CAV -ve n/a
Canteen 20 24 35-55 8 l/s/pers. 200 - Floor FCU/FAHU -ve
Kitchen area 18 26 u/c As required 200 - Floor AHU -ve 40-60
Cleaner area 18 u/c u/c 10 ACH 150 - Floor CAV -ve n/a
Baggage make up 10 5k < ambient u/c 8 l/s/pers. 200 - Floor AHU +ve n/a
4.4 SFG20 Maintenance Codes
SFG20 Standard Maintenance Specification SFG 20 Section Service Level

Actuators Section 1 100% Compliance
Air Conditioning Section 2 100% Compliance
Air Handling Units Section 3 100% Compliance
Belts Section 4 100% Compliance
Boilers/Heat Generators Section 5 100% Compliance
Burners Section 6 100% Compliance
Building Management Systems Section 7 100% Compliance
Chillers Water Section 9 100% Compliance
Cold Rooms & Food Storage Section 10 100% Compliance
Communication & P.A. Systems Section 11 100% Compliance
Compressors – Refrigeration Section 12 100% Compliance
Condensers Section 13 100% Compliance
Control Panels & Controllers Section 14 100% Compliance
Cold Water Storage and Service Section 15 100% Compliance
Ducting Section 16 100% Compliance
Ductwork – Cleaning Section 17 100% Compliance
Electrics in Premises Section 18 100% Compliance
Evaporators Section 19 100% Compliance
Fans Section 20 100% Compliance
Filters Section 21 100% Compliance
Fire Alarm Systems Section 22 100% Compliance
Fire Protection Systems Section 23 100% Compliance
Flues Section 24 100% Compliance
Fountains Section 25 100% Compliance
Grilles and Diffusers Section 26 100% Compliance
Hazardous Area (Electrics) Section 27 100% Compliance
Heat Emitters Section 28 100% Compliance
Heat Exchangers Section 29 100% Compliance
Heat Rejection Systems Section 30 100% Compliance
Hot and Cold-Water Services Section 31 100% Compliance
Hot Water Supply Section 32 100% Compliance
Humidifiers (incl. disinfection procedures) Section 33 100% Compliance
Ice Making Machines Section 34 100% Compliance
Insulation Section 35 100% Compliance
Lighting Section 36 100% Compliance
Lighting – Emergency Section 37 100% Compliance
Lighting Protection Section 38 100% Compliance
Motors Section 39 100% Compliance
49
Pipework Systems Section 40 100% Compliance

Pneumatics Section 41 100% Compliance
Portable Equipment Section 42 100% Compliance
Power Generation Section 43 100% Compliance
Power Supplies Section 44 100% Compliance
Pumps Section 45 100% Compliance
Refrigeration Distribution System Section 46 100% Compliance
Room Air Conditioners Section 47 100% Compliance
Sanitary and Wastewater Plumbing Section 48 100% Compliance
Security Systems Section 49 100% Compliance
Sensors and Switching Devices Section 50 100% Compliance
Showers Section 51 100% Compliance
Smoke Extract Section 52 100% Compliance
Solar Panels Section 53 100% Compliance
Split Systems (incl. Heat Pumps) Section 54 100% Compliance
Starters Section 55 100% Compliance
Storage Tanks Section 56 100% Compliance
Swimming Pools Section 57 100% Compliance
Switches Section 58 100% Compliance
Terminal Units Section 59 100% Compliance
Vacuum Systems Section 60 100% Compliance
Valves Section 61 100% Compliance
Valves – Automatic Control Section 62 100% Compliance
Vehicle Access Section 63 100% Compliance
Ventilation Ancillaries Section 64 100% Compliance
Water Treatment Section 65 100% Compliance
Whirlpools – Hydrotherapy Section 66 100% Compliance
50

Utilities and Campus - Appendix 2 - General Hard Services Requirements

Uploaded by

Copyright:

Available Formats

Utilities and Campus - Appendix 2 - General Hard Services Requirements

Uploaded by

Document Information

Original Description:

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Utilities and Campus - Appendix 2 - General Hard Services Requirements

Uploaded by

Copyright:

Available Formats

Tender for Provision of Utilities and Campus Hard Facility Management Services 2022-11-08

General Hard Services

King Abdulaziz International

(TENDER NO. WP3/2022)

General Hard Services Requirements

King Khalid International Airport Jeddah

(TENDER NO. WP3/2022)

1 HARD FM SERVICES OVERVIEW 1

2 GENERAL SCOPE OF SERVICES 3

3 GENERAL HARD SERVICES SYSTEMS 14

4 MAINTENANCE SERVICE DELIVERY PLAN (MSDP) AND REPORTING 47

1 Hard FM Services Overview

1.2 Hard FM Objectives

1.2.5 Minimize unplanned breakdown and interruptions, ensure operational continuity by

1.2.7.1 Are suitable for their intended purpose

1.2.7.3 Their value is protected

1.3 Document Hierarchy

Facilities Management Requirements

1.4 Service Performance

1.4.1 Quality of Work

1.4.2 Speed of response and rectification to urgent requests

1.4.3 Performance of airport in industry benchmarking programs

1.4.4 Adherence to mandatory ISO standards

1.4.6 Initiatives regarding delivery of contracted Services

1.4.7 Performance criteria defined in the Performance Management System

2 General Scope of Services

2.1 The Services provision:

2.2 Hard FM Scope

2.2.4.1 A comprehensive schedule of plant and equipment (Assets Register)

2.2.4.2 Clearly defined inspection, testing and maintenance requirements, including

2.2.5.1 Building Envelopes:

2 Exterior walls, façade glazing, louvres and shading

3 Subfloors and associated structures

2.2.5.2 Internal fabric and finishes:

1 Ceiling, walls, glazing, tiling, signage

2 Floors and floor coverings

3 Doors and door furniture (closers etc.)

4 Lifting equipment, beams, safety lines and anchor points

5 Stairs, Ladders, Walkways, Gantries & Handrails.

6 Furniture, Fixtures and Fittings (Seating, desks, storage units etc.)

7 Art Paintings, Artworks and chandeliers.

2.2.5.3 Plumbing systems:

4 Pipework, treatment, insulation, strainers, pressure vessel, meters, pumps, and

5 Toilets/washrooms/ablution rooms/prayer rooms

2.2.5.4 Heating, Ventilation and Air Conditioning (HVAC) Systems

3 Compressed air systems with all related assets.

2.2.5.5 Electrical systems:

1 Low voltage (LV) distribution systems, including switchgears, ATS, Transformers,

3 LV Standby power generators and all power backup systems.

4 Earthing, grounding, cathodic protection and lightening protection

5 Lighting systems and controls (Internal/External/Obstruction)

2.2.5.6 Life Safety Systems:

1 Fire Detection and Alarm systems.

3 Emergency lighting and central battery systems

6 Hazardous Gas Detection systems

7 Fire and Security (Roller shutters - manual and automatic)

8 Smoke extract systems, fire dampers (passive/active)

9 Passive fire protection

2.2.5.7 Sensitive Equipment: