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Resume - Marcello Erickson - Academic Advisor

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Margaret “Marcello” Erickson (They/Them)

Springfield, MA, 01109 | (774) 487-0920 | mericksonmge@gmail.com | LinkedIn: Mx-Margaret-Erickson

Objective
Experienced and knowledgeable professional seeking a position that will build on my experience in serving
diverse populations and utilize my skills in communication, organization, and mentoring so I can work to
create a positive, productive, inclusive, and safe environment and community in a student-centered office.
Education
MASTER OF EDUCATION (M.ED.): Student Affairs Administration Springfield College, Springfield, MA
May 2023
BACHELOR OF ARTS: Studies In The Arts Stockton University, Galloway, NJ
Concentration: Theatre Design and Production May 2019

Professional Experience
Springfield College, Springfield, MA Aug. 2021 - Present
Educational Coordinator for the Center of Leadership and Civic Engagement
• Supervised a team of 25 employees including coordinating their weekly schedules and evaluating their progress
• Reviewed application and chaired the interview committee
• Trained new employees on responsibilities, established expectations, and cultural competencies
• Maintained accurate records including hour log and filed documentation from students and community partners
• Networked and marketed through local and online partnerships
• Structured and oversaw semesterly budget for multiple programs
• Formulated intentional programming to support student needs and program goals
• Coordinated a robust mentoring programing for Springfield Youths
• Collaborated with different campus and community resources to enhance programming

Springfield Technical Community College, Springfield, MA Sept. 2022 – Dec. 2022


Academic Advising Intern
• Strategized educational plans for a variety of types of students based off of their individualized needs, preferences, and
goals
• Advised students through STCC’s online ChatNow messaging system and supported the students through answering their
questions, connecting them with on campus resources and scheduling advisor meetings
• Shadowed a diverse array of different Academic Advisors noting the various styles and reminders that worked for
different students
• Reviewed applications for the Foundation Scholarship Review Committee

San Francisco State University San Francisco, CA May 2022 – Aug. 2022
Summer Conference Coordinator- ACUHO-I,
• Empowered a team of 15 employees by including goal setting and conduct bi-weekly 1:1 meeting during summer
programming
• Prioritized campus and personnel safety while handling emergency situations through protocol during on-call duty for
multiple residence halls; handling situations such as: covid cases, flooding/facility mishaps, and fire alarms evacuations
• Navigated and resolved conflict and complications to find beneficial solutions
• Liaised communication between different departments at the University on behalf of the conference guests to create a
unique and positive experience
• Arranged and organized nine conferences and events during the 2022 summer season including Joffrey Ballet, Queer
History Conference, and NorCal Suzuki Institute
• Collaborated with the First-time Freshman and Families Orientation for over 1,500 students and families to create a
welcoming and inviting experience for the incoming class
Springfield College, Springfield, MA Jan. 2022 – May 2022
Student Affairs Intern
• Met with and connected Students of Concern to different resources on campus to support success
• Designed and facilitated programing for First Generation Students
• Collaborated with undergraduates to review and revise Student Handbook Policy to create more inclusive and just
language
• Reviewed and collaborated in the decision-making for student leadership awards nominations
• Attended weekly meetings with campus leadership to discuss and implement plans for Student in need of additional
support

Stockton University, Galloway, NJ Aug. 2017 – May 2019


Resident Assistant
• Collaborated with a team to manage a university residence hall of 145 diverse undergraduate students
• Designed and distributed promotional communication, ie: bulletin boards and fliers
• Partnered with different university offices to develop and promote varied programming that focused on diverse
perspectives and culture as well as academic tools
• Established and maintained positive relationships with my residence through support, visibility, programming, and
conflict resolutions
• Trained students on policies and enforced University and Residential Life rules and regulations resulting in a safe, orderly
and enjoyable living environment
• Performed area surveillance around residence hall and responded to disturbances to policy and law including but not
limited to: Title IX, Clery Act, mold, and noise cases
• Addressed student and staff questions and utilized communications technology to be accessible
• Mediated roommate and residential conflicts in a manner that left everyone comfortable, safe, and secure

Volunteer/Leadership Experience
Hamilton Township School Boards, Hamilton Township, NJ Jan. 2016- Jan. 2022
• Developed SMART goals for Hamilton Township with the Board members, putting a focus on Whole Student Education,
including incorporating mental wellness and diverse perspectives into our curriculum and culture
• Interviewed with committee and hired the Superintendent and evaluated annually based on district goals
• Evaluated and enacted best practice while serving on Negotiations, Curriculum, and Facilities Committees
• Analyzed data collection from stake holder surveys and academic records to dictate district needs
• Maintained confidential documents and conversations pertaining to the personnel and students
Alpha Phi Omega- Service Fraternity Spring 2016-Present
Regional, Sectional, and National Organization At Large
• Served as Sub-Committee- Programming Chair on National Diversity Committee and presented at multiple
conferences concerning servant leadership, community building, and inclusive programming
Stockton University
Sectional Conference Leadership and Logistics Chair
• Developed the budget, created the schedule, and publicized for a conference of 250 Attendees
New Member Educator
• Budgeted and developed a comprehensive training program for an incoming class of 20 brothers including
policies, histories, and organizational structure while building relationships and maintaining positive culture
Sergeant- at- Arms
• Reviewed and edited Bylaws and Policies and reserved a non-biased position and served as a mediator facilitator
Rowan University
Alpha Phi Omega Liaison
• Identified concerns of the chapter and guided the Brothers through the dilemma to resolution

Professional Development & Certification


• Certified Non-Profit Professional
• Leading for Equity, Diversity, and Inclusion in Higher Education
• Youth and Adult Mental Health First Aid Certified
• L.E.A.D.S. Certified (Leadership training to problem solve, collaborate, and navigate situation)
• The Equity Journey
• Substitute Certification (New Jersey)
• Certified Board Member (New Jersey School Board Association)
• Green Dot Bystander program to reduce community violence

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