BANGALORE SAHODAYA QUESTION PAPER (2022-23)

BUSINESS STUDIES (Code – 054)

CLASS XII –SET 1
Maximum Marks: 80 Time allowed: 3 Hrs
Date :

General instructions :
1 This question paper contains 34 questions.
2. Marks are indicated against each question.
3. Answers should be brief and to the point.
4. Answers to the questions carrying 3 marks may be from 50 to 75 words.
5. Answers to the questions carrying 4 marks may be about 150 words.
6. Answers to the questions carrying 6 marks may be about 200 words.
7. Attempt all parts of the questions together.

1. “Successful organisations do not achieve their goals by chance, but by following a deliberate 1
process.” Identify the process highlighted here.

2. Name the level of management. 1

(a) Overseeing the efforts of the workforce
(b) Formulating organizational goals

3. Management function which is known as “Management in action” is 1

(a) Planning
(b) Staffing
(c) Directing
(d) Organising

4. State True / False : 1

(a) With the efforts of the Middle level managers, the quality of the product is maintained.
(b) To acquire knowledge of a subject is an art, while using the acquired knowledge is science.

1
5. Assertion (A) : Co-ordination is the essence of management. 1
Reason (R) : Co-ordination is a process by which a manager synchronises the activities of different
departments. It is the force that binds all other functions and thus called the essence of
management.
Select the correct alternative.
(a) Both Assertion(A) and Reason(R) are true and Reason (R) is the correct explanation of
Assertion(A).
(b) Both Assertion (A) and Reason (R) are true but Reason (R) is not the correct explanation of
Assertion (A).
(c) Assertion (A) is true and Reason (R) is false.
(d) Assertion (A) is false and Reason (R) is true.

6. Match the example in Column I with the function in Column II. 1

Column I Column II
A. Planning (i) Matching out comes with targets
B. Organising (ii) Objectives
C. Directing (iii) Resources for implementation
D. Controlling (iv) Supervision and motivation Choose the correct alternatives.
(a) (i), (ii), (iii), (iv)
(b) (ii), (i), (ii), (iv)
(c) (iii), (ii), (i), (iv)
(d) (ii), (iii), (iv), (i)

7. Complete the following: 1

“The nature of the relationship of our country with foreign countries” is a major element of
________component of the Business environment.

8. Indian ethnic wear like sarees are in great demand in India, but Italy does not have such a high 1
demand for the same. State the feature of business environment reflected in this statement.

9. Which of the following is not an element of legal environment. 1

(a) Court judgments.
(b) The extent and nature of government interventions in business.
(c) Government regulations.
(d) Administrative orders issued by government authorities.

10. What is micro environment? 1

11. Distinguish between Authority and Responsibility on the basis of origin. 1
12. Registration of underwriters is the ________________function of SEBI. 1
2
13. ……………………refers to a situation when a company is not able to meet its fixed financial 1
obligation

(a) Financial leverage

(b) Financial risk
(c) Financial Planning
(d) None of these
14. State the purpose of a Depository participant. 1
15. How does nature of business affect the requirement of fixed capital? 1

16. According to which concept of marketing, availability and affordability of the product are considered 1
to be the key to the success of the firm?

17. Assertion (A) : Marketing activities are equally relevant to non-profit organisations. 1
Reason (R) : Marketing helps the organisations in achieving marketing their goals such as improving
literacy standards, etc.
Choose the correct alternative:
(a) Both (A) and (R) are true and (R) is the correct explanation of (A).
(b) Both (A) and (R) are true and (R) is not the correct explanation of (A).

(c) (A) is true, and (R) is false.

(d) (A) is false and (R) is true.

18. Explain giving reason whether the following is true / false. 1

“Packaging serves as a Promotional tool.”

19. What is meant by Physical Distribution? 1

20. Why is marketing called a social process? 1
21. Explain “Management of People” as a dimension of Management. 3

3
22. Mr.Rajan is working as a Personnel Manager in a company as Delhi. Although he is not 3
welleducated, he is an experienced person. Before this, he has worked on this post in two large
companies. His intention is always in promoting an efficient employee to a higher post and demoting
inefficient one to a lower vacant post.
(i) State on what source of recruitment is Mr.Rajan concentrating?
(ii) What are the benefits of which company is depriving by using this source?
OR
Briefly explain the following Training methods:
3
(a) Internship Training
(b) Apprenticeship Training

23. Sadaf is the CEO of a reputed company. She introduced appropriate skill development programmes 3
and a sound promotion policy for the employees of her company. To motivate and retain the best
talent in the company, she designed the jobs of the managers to include greater variety of work
content. Identify and explain the two incentives introduced by Sadaf to motivate the employees of
the company.

24. Distinguish between Money Market and Capital Market on the following basis: 3
(a) Participants
(b) Safety
(c) Liquidity
OR
Distinguish between Primary market and Secondary market on the following basis;
(a) Nature
3
(b) Purpose
(c) Capital promotion

25. Outline the scope of Human Resource Department. 4

26. Define Communication. Briefly explain the types of formal communication. 4
OR
Explain the importance of Motivation. 4

4
27. After preparing the financial statements of the company, the finance manager informed the following 4
deviations:
(i) State which of the following are positive/negative deviations.
(ii) Mention which of the following are key result areas and require Critical Point Control and
which should be dealt under management by Exception.
(a) The total communication cost has increased by 22% as compared to budgeted cost.
(b) Time taken to produce one unit has decreased by 1%.
(c) The sales revenue has decreased by 3%.
(d) The salary expense decreased because two people left the organization.
OR
What are the problems faced by the organization in implementing an effective control system?

28. Explain any four factors which affect the working capital requirement of a company. 4

29. The total capital of a company is Rs.10 crore, 20% of its capital has been financed through 10% debt. 4
The gross earnings of a company is Rs.1.2 crore. Calculate interest coverage ratio, should the
company raise additional capital through debt. Why or why not? Give reasons.

30. A shopkeeper sold you some spices, claiming that those were pure. Later a laboratory test showed that 4
those were adulterated.
What precautions should you have taken before buying and what remedies are available to you for the
wrong act?

31. “ Principles of Management enable managers to fulfill their tasks and responsibilities most effectively 6
and efficiently”. Explain.

32. (a) Name the types of plans required for the following: 2

(i) Launch of a product

(ii) Diversification of business
(iii) Launch of new product mix
(iv) Defines Do’s and Dont’s for manager.
(b) “Planning is not a guarantee of success of business” Comment.
OR
Define Planning. Explain the features of planning. 4

33. “A good and effective organizer follows series of steps to achieve the desired goal.” Discuss the steps 6
involved in the process of organizing.

5
34. Ashima purchased a bottle of tomato – sauce from a local grocery shop. The information provided on 6
the bottle was not clear. She fell sick consuming it. She filed a case in the District Commission under
the consumer Protection Act and got relief.
(a) Identify the important aspect neglected by the marketer in the above case.
(b) Explain briefly the functions of the aspect identified in (a) above.
*** Good Luck***