Question Bank OCM - 12th
Question Bank OCM - 12th
Question Bank OCM - 12th
Question Bank
Standard:- 12th
March 2021
सूचना
1. फक्त शवद्यार्थ्यांना प्रश्नप्रकारांचा सराव करून
देण्यासाठीच
2. सदर प्रश्नसंचातील प्रश्न बोर्डाच्या प्रश्नपशिकेत
येतीलच असे नाही याची नोंद घ्यावी.
Organisation of Commerce and Management (51)
Question Bank
Q1. A) Select the appropriate option and rewrite the complete sentence.
1. ‘entreprendre’ means …………
a) to business b) to enterprise c) to undertake
2. ……….. is the function which supports to activate the plans with the help of employees.
a) directing b) staffing c) controlling
3. ………… was regarded as Father of Scientific Management.
a) Henry Fayol b) F W Taylor c) Philip Kotler
4. Start-Up India is an initiative of the ………
a) Government of India b) RBI c) World Bank
5. Scalar chain means the hierarchy of ………. from the top level to the lower level for the purpose of
communication.
a) authority b) unity c) discipline
6. In …….. policy subject matter is insured for specific voyage irrespective of time.
a) annuity b) voyage c) floating
7. The function of management starts with …………… function.
a) directing b) planning c) controlling
8. The term market is derived from the ………… word ‘mercatus’.
a) Latin b) French c) Italian
9. In modern competitive market, consumer is regarded as the ……
a) king b) owner c) buyer
10. The government has established ……. to settle the consumer disputes by compromise.
a) consumer organisations b) lok adalat c) national commission
11. ………… are trustees of the society.
a) businessmen b) emloyess c) investers
12. Warehouse creates ………….. utility.
a) space b) time c) possesion
13. Principle of ………… is not applicable to life insurance.
a) utmost good faith b)insurable interest c) indemnity
14. Business is a ………… activity.
a) socio-economic b) non-profit c) charitable
15. In online shopping customers put the product in the …………
a) shopping cart b) account c) digital cart
B) Match the correct pairs.
1.
Group A Group B
A. Planning 1. It is the process of instructing, guiding,
communicating and motivating
B. Organising 2. Deciding in advance what to do, when to do,
how to do, when to do and who is to do it.
C. Staffing 3. principle of management
D. Coordinating 4. It is a set of principles.
E. Directing 5. It is an integration and synchronization of the
efforts of a group
6. It is the process of recruiting, selecting,
placing and remunerating
7. To focus on the role of manager.
8. general instructions from subordinate to
superior
9. Decides the ways and means to achieve what
has been planned.
10. To focus on the role of an employee.
2.
Group A Group B
A. Gap filling function 1. self-motivated
B. Entrepreneur 2. latest knowledge
C. Agro tourism 3. an initiative by state government
D. Technology 4. 2019
E. Stand up India 5. old methods of production
6. rural tourism
7. entrepreneurship
8. 2016
9. For SC/ST and/or women entrepreneur
10. Start Up India
3.
Group A Group B
A. Henry Fayol 1. One Head One Plan
B. Principle of Unity of Direction 2. gangplank
C. Nature of principles of Management 3. to do work in an innovative way
D. Principles of Initiative 4. team spirit
E. Principle of Discipline 5. Father of Modern Management
6. general guidelines
7. right to take decisions
8. F W Taylor
9. remuneration
10. obey and respect the rules
4.
Group A Group B
A. Sprinkler policy 1. provides a regular percentage of the sum
assured
B. Child insurance 2. marketing
C. Money back policy 3. demand made by insured to insurer for loss
occurred due to mishap
D. Claim 4. profit
E. Insurance 5. proposal
6. protection from financial loss
7. for voyage
8. ULIP
9. suitable for children
10. fire insurance
5.
Group A Group B
A. District Commission 1. freedom to select an article as per his
requirement
B. Consumer Welfare Fund 2. not less than four members
C. Right to Choose 3. An NGO
D. National Commission 4. seller’s organisation
E. Grahak Shakti 5. not less than two members
6. Department of Consumer Affairs
7. an initiative by government
8. Lok Adalat
9. Department of Corporate Affairs
10. only one member
C) Give one word or phrase or a term which can substitute each of the following.
1. A function of creating something new for an economy.
2. The principle which is based on ‘a place for everything and everything in its place’.
3. Last function of management.
4. The one who is known as father of modern management.
5. Process of identifying and bringing the required resources together such as men, money, machine and
method.
6. An employee who has an authority and support of the organisation to implement his creative ideas.
7. Earning foreign exchange is the responsibility of the organisation towards this group.
8. The first step in online transaction.
9. A Sub segment of BPO.
10. This function is soul of all management functions.
11. A process of giving special identity in the market for product.
12. Contracting a business function to specialized agencies.
13. A purposeful activity of an individual or a group of associated individuals undertaken to initiate,
maintain and aggrandize profit.
14. Detailed program of future course of action.
15. An activity motivated by profit.
14. Public Interest litigation means legal action initiated in a court of law regarding a matter of general
public interest.
15. CERC is an example of NGO working for consumer protection and education.
16. Market may be defined as aggregate demand by potential buyers for a product or service.
17. The area concept of market is related to exchange concept.
Group A Group B
A. the idea of bringing urban
residents to agricultural farm ……………………
B. Agro tourism is form of ………………..
C. ……………… To introduce new combination of
products and features
D. A full time job which requires
dedication and hard work. …………………..
E. …………………. Entity having headquarter in
India
Group A Group B
A. 4Ps
……………………
B. ……………….. A function of marketing
C. Booms and Bitner ………….
D. …………………. buyers, sellers and
intermediaries come together
E. …………………. slip is found on the product
3. (District commission, 2019, not less than four members, compensation does not exceeds one
crore, Janahit Yachika)
Group A Group B
A. District Judge ……………….
B. ……………….. Members in national commission
C. Consumer Protection Act ………….
D. National Commission …………….
E. …………………. Matter of general public interest
5. (no need to carry cash , intangible, fund transfer system , accepting deposits, niche banks in India)
Group A Group B
A. ………………… services
B. commercial bank ………………
C. ………………… Small finance bank
D. credit cards …………….
E. …………………. RTGS
2. Ms. Harshali started new business few years ago. Her customers are located in different parts of the
country and hence they are directly depositing bill amount in her business account. She used to pay various
payments from this account only.
i. Identify type of account maintained by Ms. Harshali.
ii. Suggest any one modern way of money transfer to Ms. Harshali
iii. What kind of facility does she get on her bank account?
3. Mr. Sadagopan is a businessman he has two factories in Indore and Bhopal. He lives in Bhopal with his
wife and two daughters aged 5 and 8 years.
i. Can Mr. Sadagopan take life insurance policy for two children?
ii. Is child insurance is suitable for a wife of Mr. Sadagopan?
iii. Which type of insurance should Mr. Sadagopan take for protecting his factories from loss due to fire?
4. Shirish shifted some furniture to his office and issues a cheque of Rs. 20000/- to MV Movers Limited.
Balance in his account is Rs. 15000 still bank clears the cheque. Shirish also wants to renovate his office so
he applies for a loan of Rs.25 lacs which bank sanctions and transfer the amount to loan account. But Shirish
withdrew only Rs. 15 lacs. Shirish accepted a bills of exchange for Rs. 5 lacs drawn upon him by M/s. Creative
Furnitures for supplying new furniture for his office it is due on 31st May, 2021 but M/s. Creative Furnitures
needed money on 1st April, 2021. They got Rs. 4.75 lacs from the bank on the basis of the same bills of
exchange.
i. Name the type of account Shirish must be operating
ii. On which amount Shirish will have to pay interest on loan?
iii. Which service did the bank make available to easy M/s. Creative Furnitures while paying rupees 4.75
lacs?
5. Following are details of Tined Food.
1. Mix Cheesy Masala 4. Manufacturing Date: 17.03.2021 (Best before 8
months)
2. Batch No.3180/BTU98D dtd.17.03.2021 00:46
5. Rs.130/- (200 gms.)
3. Manufactured by: M/s. Great Tastes Food Ltd.
i. Which right is represented in above example?
ii. If product has some deficiency and producer refuses to accept it and ignores the complaint where can
aggrieved consumer seek redressal?
iii. State the name of the act?
6. Auto Parts Ltd. is renowned company situated in Chakradharpur, Jharkhand. This company is leading
manufacturer of auto parts and also exports to some countries around the world. This company has net
worth of Rs.600 Cr. and earned average net profit of Rs.1.20 Cr in last 3 financial years. The company has
formed committee of directors to look after the CSR activities of the company.
i. Provision of which section is applicable in case company follows CSR activities?
ii. How much amount company needs to spend on CSR activities?
iii. How many directors are required to constitute CSR committee?