Reading & Writing - Exam Part 2

1.
Eudora aims to finish her degree in human resources on time and with flying colors to help her
get a job easier. Which step of the job search positions did Eudora aim to accomplish?
Step 1
Step 2
Step 3
Step 4
2. “There are several types of interviews, it is important to prepare for just one specific type because
you will be informed of what kind of interview you will be given.”
True
False
3. Maribech received a letter asking about a particular product her company is offering. Which
business letter should she use to respond to the request?
Adjustment
Claim
Information request
Reply
4. “Duke is done submitting everything to the employer, now he waits for the next stage of the
application. Which stage of the job search process Duke is in right now?”
Step 1
Step 2
Step 3
Step 4
5. The Department of Education released an online survey on the stand of students on the possible
continuation of flexible learning for the Academic Year 2020-2021. What type of organizational
communication was utilized in this situation?
External organizational communication

Internal organizational communication
Both internal and external organizational communication
Neither internal nor external organizational communication
6. “Nicolette uses the AIDA model to write her application letter, her letter clearly states her intention
to join the prestigious firm that recently opened a position she was perfect for. Which part of the
AIDA model is seen in the scenario?”
Action
Attention
Desire
Interest
7. “When requesting for information, there are three (3) steps: Opening, Body, and Closing.”
True
False
8. An information request letter is written as a response to a complaint or claim.
True
False
9. Which of the following used the modifiers correctly?
The letters had been taken from the mailbox that Mr. Lopez received.
The letters that Mr. Lopez received had been taken from the mailbox.
The mailbox received the letters that Mr. Lopez took.
None of them used modifiers correctly.
10. What error is committed in this group of words: Most especially in General Biology?
Comma Splice
Dangling Modifier
Misplaced Modifier
Sentence Fragment
11. Which of the following is a function of emails and/or memo?
Inform
Request
Reply
All of the mentioned
None of the mentioned
12. Which of the following is a properly written compound sentence?
“The manager turned the computers off, but the staff turned it on again.”
The manager turned the computers off but the staff turned it on again.
“The manager turned the computers off but, the staff turned it on again.”
“The manager turned the computers off, but, the staff turned it on again.
13. Thank you and may the good Lord continue to bless you! In which part of an email would you see
this line?
Body
Closing
Opening
Subject line
14. Jayson is aiming to somehow elaborate on the reason why he is sending an email to his boss. In
which part of an email should he write this type of information?
Body
Closing
Opening
Subject line
15. “Your application letter should be direct to the point, as it shows that you mean business and is
serious about your goal.”
True
False
16. William is writing to obtain a specific information he needs. He starts the writing the letter with his
request in a polite manner. Then he proceeds to elaborate more on his request. He finally sends
it; however, he did not get a response. What part of the writing plan did William miss?
Body
Closing
Opening
Dateline
17. “The AIDA model stands for the following: Attention, Information, Decision, and Accountability.”
True
False
18. “Miya is writing her resume, she began to list down her recently held positions first as she thinks
this will be the most important part for the employer. What resume style did Miya utilize?”
Functional
Chronological
Combination
None of these
19. An adjustment letter is a written response that aims to express a problem encountered with a
product or service.
True
False
20. Marianne wants to express to an institution her intent to work or collaborate with them. Which
business letter should Leslie use to express her intention?
Adjustment
Claim
Reply
None of these
21. Organizing the resume is the first step in creating and writing your own resume.
True
False
22. “Frequent job changes, gaps in work history, long-term with one firm, for-cause termination, and
criminal records are some common issues in making resumes.”
True
False
23. “Logan, in his information request, wants to explain to the seller why he needs the product. Which
of the following statements should Logan use?”
I must know if the item you have is capable of doing the following
Please send me a list of the capabilities and specifications of the particular item.
Thank you!
None of these
24. “Duke was finally able to attend the interview. As he was looking through his email, he was able to
see the email saying he is qualified for the job, now he’s deciding is he really want to take the
offer. Which step of the job search process Duke is in right now?”
Step 3
Step 4
Step 5
Step 6
25. Rachel uses the AIDA model in writing her application letter. Her letter clearly indicates that she
has the necessary traits and skills needed for the job and that she would do the job perfectly.
Which part of the AIDA model is seen in the scenario?
Action
Attention
Desire
Interest
26. The body of an information request contain both the reason for requesting and additional
questions related to the request.
True
False
27. Rebecca needs to send a response to a claim letter sent to her by a customer. She wants to offer
a possible solution and agreeable terms for both of the parties involved. Which business letter
should she use?
Adjustment
Claim
Information request
Reply
28. Logan is trying to write an information request letter about a computer he needs. Which of the
following statements Garen should use for the opening of the letter?
I am interested about this item you have in your stock

I am willing to pay any price about this item you have in your store
“I want the item on hand, and I could buy it immediately”
None of the above
29. It is fine to not use salutations in writing emails.
True
False
30. Wyatt wants to inform the company about a particular problem he encountered when he was
using a program they offered. Which business letter should Wyatt use?
Adjustment
Claim
Information request
Reply

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1.

External organizational communication

8. An information request letter is written as a response to a complaint or claim.

9. Which of the following used the modifiers correctly?

11. Which of the following is a function of emails and/or memo?

12. Which of the following is a properly written compound sentence?

I am interested about this item you have in your stock

29. It is fine to not use salutations in writing emails.

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