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Hedley Byrne Law Case

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Hedley Byrne were a firm of advertising agents. A customer, Easipower Ltd, put in a large order.

Hedley
Byrne wanted to check their financial position, and creditworthiness, and subsequently asked their
bank, National Provincial Bank, to get a report from Easipower’s bank, Heller & Partners Ltd., who
replied in a letter that was headed,

"without responsibility on the part of this bank"

It said that Easipower was,

"considered good for its ordinary business engagements".

The letter was sent for free. Easipower went into liquidation, and Hedley Byrne lost £17,000 on
contracts. Hedley Byrne sued Heller & Partners for negligence, claiming that the information was given
negligently and was misleading. Heller & Partners argued there was no duty of care owed regarding the
statements, and, in any case, liability was excluded.

Judgment

The court found that the relationship between the parties was "sufficiently proximate" as to create a
duty of care. It was reasonable for them to have known that the information that they had given would
likely have been relied upon for entering into a contract of some sort. That would give rise, the court
said, to a "special relationship", in which the defendant would have to take sufficient care in giving
advice to avoid negligence liability. However, on the facts, the disclaimer was found to be sufficient to
discharge any duty created by Heller's actions. There were no orders for damages, because,[3]

“ A man cannot be said voluntarily to be undertaking a responsibility if at the very moment when he is
said to be accepting it he declares that in fact he is not. ”

Lord Morris of Borth-y-Gest wrote,[4]

“ I consider that it follows and that it should now be regarded as settled that if someone possessing
special skill undertakes, quite irrespective of contract, to apply that skill for the assistance of another
person who relies upon such skill, a duty of care will arise. The fact that the service is to be given by
means of or by the instrumentality of words can make no difference. Furthermore, if in a sphere in
which a person is so placed that others could reasonably rely upon his judgment or his skill or upon his
ability to make careful inquiry, a person takes it upon himself to give information or advice to, or allows
his information or advice to be passed on to, another person who, as he knows or should know, will
place reliance upon it, then a duty of care will arise.

...in my judgment, the bank in the present case, by the wo

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