KX-TGP500 B04 TGP550 T04

Panasonic Telephone Systems
KX-TGP500/KX-TGP550
www.voicesonic.com
KX-TGP500, KXTGP500, TGP500, KX-TGP550, KXTGP550, TGP550
Phone 877-289-2829
User Guide
SIP Cordless Phone
Model No. KX-TGP500

Model No. KX-TGP550
Model shown is KX-TGP500.
Model shown is KX-TGP550.
Thank you for purchasing a Panasonic product.

You can configure some of the features of this unit through the Web user interface. See
“Programming through the Web user interface”, page 40.
Please read this guide before using the unit and save it for future reference.
Table of Contents
Introduction Y Phonebook using the Handset

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . 4 Using the phonebook . . . . . . . . . . . . . . . . . . . . 20
Model composition . . . . . . . . . . . . . . . . . . . . . . . 4 Adding entries. . . . . . . . . . . . . . . . . . . . . . . . . . 20
About the Web user interface . . . . . . . . . . . . . . . 4 Finding and calling a phonebook entry. . . . . . . 20
Emergency calls . . . . . . . . . . . . . . . . . . . . . . . . . 5 Editing entries. . . . . . . . . . . . . . . . . . . . . . . . . . 21
Additional/replacement accessories . . . . . . . . . . 5 Erasing entries . . . . . . . . . . . . . . . . . . . . . . . . . 21
Expanding your phone system . . . . . . . . . . . . . . 5 Chain dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Speed dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Getting Started Export/import phonebook entries . . . . . . . . . . . 22
Controls (Handset) . . . . . . . . . . . . . . . . . . . . . . . 6
Controls (Base unit) . . . . . . . . . . . . . . . . . . . . . . 6 : Phonebook using the Base Unit
Understanding the indicators on the base unit . . 8 (KX-TGP550 only)
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Using the phonebook . . . . . . . . . . . . . . . . . . . . 23
Initial settings . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Adding entries. . . . . . . . . . . . . . . . . . . . . . . . . . 23
Finding and calling a phonebook entry. . . . . . . 23
Y Making and Answering Calls using
Editing entries. . . . . . . . . . . . . . . . . . . . . . . . . . 24
the Handset Erasing entries . . . . . . . . . . . . . . . . . . . . . . . . . 24
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Chain dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using the speakerphone . . . . . . . . . . . . . . . . . . 12 Speed dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Adjusting the receiver or speaker volume . . . . . 12 Copying base unit phonebook entries . . . . . . . 25
Making a call using the redial list . . . . . . . . . . . 12 Export/import phonebook entries . . . . . . . . . . . 25
Editing/erasing/storing a number in the redial list
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Y Programming using the Handset
Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . 13 Programmable settings. . . . . . . . . . . . . . . . . . . 26
Auto talk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Call forward . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Adjusting the handset ringer volume. . . . . . . . . 13 Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Temporary handset ringer off . . . . . . . . . . . . . . 13 Block anonymous calls . . . . . . . . . . . . . . . . . . . 30
Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Call block (Caller ID service users only) . . . . . . 30
Making another call during a call . . . . . . . . . . . 13 Anonymous calls (Block Caller ID) . . . . . . . . . . 31
Useful features during a call . . . . . . . . . . . . . . . 13 Changing the handset name . . . . . . . . . . . . . . 31
Transferring calls to an outside party . . . . . . . . 14 Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Conference calls . . . . . . . . . . . . . . . . . . . . . . . . 15 Updating the base unit software . . . . . . . . . . . . 32
: Making and Answering Calls : Programming using the Base

using the Base Unit (KX-TGP550 Unit (KX-TGP550 only)
only) Programmable settings. . . . . . . . . . . . . . . . . . . 33
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Call forward . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using the speakerphone . . . . . . . . . . . . . . . . . . 16 Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Off-hook monitor . . . . . . . . . . . . . . . . . . . . . . . . 16 Block anonymous calls . . . . . . . . . . . . . . . . . . . 37
Adjusting the receiver or speaker volume . . . . . 16 Call block (Caller ID service users only) . . . . . . 37
Making a call using the redial list . . . . . . . . . . . 16 Anonymous calls (Block Caller ID) . . . . . . . . . . 38
Editing/erasing/storing a number in the redial list Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . 38
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Updating the base unit software . . . . . . . . . . . . 38
Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . 17
Programming through the Web User
Adjusting the base unit ringer volume . . . . . . . . 17
Temporary base unit ringer off . . . . . . . . . . . . . 17 Interface
Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Programming through the Web user interface . 40
Making another call during a call . . . . . . . . . . . 17 Registering a Unit
Useful features during a call . . . . . . . . . . . . . . . 18 Registering a unit . . . . . . . . . . . . . . . . . . . . . . . 41
Transferring calls to an outside party . . . . . . . . 18
Conference calls . . . . . . . . . . . . . . . . . . . . . . . . 19 Special Features
Using Caller ID service . . . . . . . . . . . . . . . . . . . 42
2
Table of Contents
Caller list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Voice mail service . . . . . . . . . . . . . . . . . . . . . . . 44
Intercom Features
Intercom features between handsets . . . . . . . . 45
Intercom features between the handset and base
unit (KX-TGP550 only) . . . . . . . . . . . . . . . . . . . 46
Handset locator . . . . . . . . . . . . . . . . . . . . . . . . . 47
Useful Information
Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Wall mounting . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Error messages. . . . . . . . . . . . . . . . . . . . . . . . . 50
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 51
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Open Source Software

Open Source Software . . . . . . . . . . . . . . . . . . . 56
Index
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
3
Introduction
About this guide

This guide explains how to operate and customize KX-TGP500/KX-TGP550. Please be sure your
network is configured for KX-TGP500/KX-TGP550. Contact your administrator about the network
settings and available features.
Model composition
■ KX-TGP500 series ■ KX-TGP550 series
Base unit Handset

Series Model No.
Part No. Part No. Quantity
KX-TGP500 series KX-TGP500 KX-TGP500 KX-TPA50 1
KX-TGP550 series KX-TGP550 KX-TGP550 KX-TPA50 1
Feature differences
Intercom
Making or answering
Series Between base unit Between handsets calls with base unit
and handset
KX-TGP500 series – r*1 –
KX-TGP550 series r r*1 r
*1 Intercom calls can be made between the handsets by purchasing and registering one or more optional
handsets (page 5).
About the Web user interface

You can configure some of the features of this unit through the Web user interface (page 40). You can
access this interface from a web browser on any computer connected to the network. Contact your
administrator for further information.
4
Introduction
Emergency calls
All lines including unassigned lines are available for emergency calls if the phone numbers are
configured in the Web user interface. Availability depends on your service provider. Contact your
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item Order number

Rechargeable HHR-4DPA*1
batteries L To order, please call 1 877-289-2829 or visit www.voicesonic.com
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
Headset KX-TCA60, KX-TCA86, KX-TCA92, KX-TCA93, KX-TCA94
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
Expanding your phone system

You can expand your phone system by registering
optional handsets (6 max.) to a single base unit. B04
Handset (optional): KX-TPA50
5
Getting Started
■ Control type
A Soft keys
Controls (Handset) The handset features 2 soft keys and a joystick.
By pressing a soft key, or by pressing the center
A of the joystick, you can select the feature shown
G directly above it on the display.
B Joystick
By pushing the joystick ({^}, {V}, {<}, or {>})
repeatedly, you can:
H – scroll through (up, down, left, or right) various
lists or items
B
– adjust the receiver or speaker volume (up or
I down) while talking
C L As all multiple items cannot be displayed on
D J screen at the same time, you can quickly
search for the desired item to move screens
E by pushing the joystick right or left, instead of
F scrolling down or up line by line (page 10).
L Controls (Base unit)

LINE
KX-TGP500
A
B A
A Charge indicator
Ringer indicator
Message indicator
B Speaker
C {C} (TALK)
D {s} (SP-PHONE: Speakerphone)
E Headset jack
F Dial keypad
G Receiver
H Display
I {OFF}
J {REDIAL} {PAUSE}*1
B
K Microphone
L Charge contacts
*1 A 3.5 second pause is inserted each time
{PAUSE} is pressed. It is useful when you want A STATUS indicator
to operate voice mail service without listening to
B Handset locator button {ALL}
pre-recorded announcement, for example.
Repeat as needed to create longer pauses.
6
Getting Started
*2 Your service provider needs to support voice

KX-TGP550 mail. Contact your administrator for further
information.
Navigator key/volume key
{^}
A B C GH {<} {>}
{V}
■ Scrolling through lists or items
By pressing this key ({^}, {V}, {<}, or {>})
repeatedly, you can scroll through (up, down,
left, or right) various lists or items.
J ■ Adjusting the volume
By pressing this key ({^} or {V}) repeatedly, you
K can adjust the receiver or speaker volume (up or
down) while talking.
■ Moving the cursor
By pressing this key ({^}, {V}, {<}, or {>})
L M NL O PQ R S repeatedly, you can move the cursor to edit a
number or name.
A Corded handset
B Receiver Soft keys
C Speaker The base unit features 3 soft keys. By pressing a
D Handset paging buttons ({j} – {k}) soft key, you can select the feature shown directly
Handset status indicators above it on the display.
E Handset paging button {ALL}
F {LINE STATUS}
G {HOLD}
H {REDIAL} {PAUSE}*1
I Display
J Soft keys
K Headset jack
L Microphone
M Dial keypad
N {SP-PHONE} {HEADSET}
SP-PHONE indicator
O {MUTE}
P STATUS indicator
Q Navigator key ({^}/{V}/{<}/{>})
VOL. (Volume: {^}/{V})
R {VOICE MAIL}*2
VOICE MAIL indicator
S {EXIT}
*1 A 3.5 second pause is inserted each time
{PAUSE} is pressed. It is useful when you want
to operate voice mail service without listening to
pre-recorded announcement, for example.
Repeat as needed to create longer pauses.
7
Getting Started
Understanding the indicators on the base unit

STATUS indicator
During the startup process you may notice that the STATUS indicator on the base unit is flashing. This
indicates that the base unit is booting up with your service provider. You may find the following flash
patterns helpful:
Status
Meaning
Color Light pattern
Green On L The base unit is connected to the Internet. The startup process is
complete and you may now make and receive internet calls.
Flashing L The base unit is downloading data. Do not disconnect the Ethernet
cable or AC adaptor from the base unit until the STATUS indicator
stops flashing and lights in steady green.
Red On L When the base unit is turned on, the STATUS indicator lights in red
for about 10 seconds.
Flashing L The base unit is registering a handset.
Flashing L The base unit is paging handsets. (KX-TGP500 only)
rapidly
Amber On L The base unit’s IP address may conflict with the IP addresses of
other devices on your local network. Contact your administrator for
further information.
Flashing L The base unit is obtaining an IP address or is obtaining
configurations. Please wait.
L The base unit is registering with your service provider. Please wait.
L If the STATUS indicator continues flashing, check the following:
– Network settings may not be correct. Contact your administrator.
– Many installation issues can be resolved by resetting all the
equipment. First, shut down your modem, router, hub, base unit,
and computer. Then turn the devices back on one at a time in this
order: modem, router, hub, base unit, computer.
– If you cannot access Internet Web pages using your computer,
check to see if your Internet service provider is having connection
issues in your area.
– For more troubleshooting help, contact your administrator.
Flashing L Unplug the base unit’s AC adaptor to reset the unit, then reconnect
rapidly the AC adaptor. If the STATUS indicator is still flashing rapidly, there
may be a problem with the base unit hardware. Contact your service
provider.
Off — L The base unit power is off.
L The Ethernet cable is not connected properly. Connect it.
L Your network devices (hub, router, etc.) are turned off. Check the
LEDs for the link status of the devices.
L The base unit power is booting up.
8
Getting Started
Item Meaning
Handset status indicators
,! Handset 1 is in use.
Available for: KX-TGP550 “1”–“6”: Handset
“0”: Base unit (KX-TGP550 only)
The handset status indicators on the base unit
s The shared line is in use. (page
show the status of each handset as follows:
14)
Status Meaning t The line is now registering the
Light off The handset is free. VoIP server.
Light on The handset is in use. Line number (8 max.)
Flashing The handset is paging the base L When receiving a call, the last 4
unit or being paged by it. digits are displayed.
Top menu icons

The following icons are shown when you press
Display down on the center of the joystick in standby
mode.
Handset display items Icon Feature

m Line status
Display items
IP service
Item Meaning # New Voice Mail
w Within range of the base unit x Intercom
_ Out of range of the base unit " Initial settings
l The line is available. C Phonebook
C The line is in use.
L When flashing: Base unit display items
The call is put on hold.
L When flashing rapidly: Available for: KX-TGP550
An incoming call is now being
received. Display items
s Speaker is on. (page 12)
Item Meaning
~ Ringer volume is off. (page 13)
l The line is available.
y The line is set to allow other units
C The line is in use.
to join the call. (page 12, 13)
L When flashing:
m Handset number
The call is put on hold.
& Battery level L When flashing rapidly:
$ Blocked call (page 30) An incoming call is now being
n Block anonymous call (page 30) received.
o Call forward (page 29) ~ Ringer volume is off. (page 17)
p Do not disturb (page 30) y The line is set to allow other units
to join the call. (page 16, 17)
q Anonymous calls (Block Caller ID)
(page 31) $ Blocked call (page 37)
6 The line has received new voice n Block anonymous call (page 37)
mail messages. (page 44) o Call forward (page 36)
9
Getting Started
Item Meaning – Push the joystick left to return to the previous

screen.
p Do not disturb (page 37)
q Anonymous calls (Block Caller ID)
(page 38)
6 The line has received new voice Initial settings
mail messages. (page 44) Symbol meaning:
,! Handset 1 is in use.
“1”–“6”: Handset Symbol Meaning
s The shared line is in use. (page Y Perform with the handset.
18) : Perform with the base unit.
t The line is now registering the Example: Handset: Push the
VoIP server. {V}/{^}: “Off” joystick down or up to
Line number (8 max.) select the words in
L When receiving a call, the last 4 quotations.
digits are displayed. Base unit (KX-TGP550):
Press {V} or {^} to select
Top menu icons the words in quotations.
The following icons are shown when you press
{MENU} (middle soft key) in standby mode. Display language
You can select either “English” or “Español”
Icon Feature
as the display language. The default setting is
m Line status “English”.
IP service
Y Handset
( Ringer settings
1 {MENU} (center of joystick) i
" Initial settings
{#}{1}{1}{0}
C Phonebook
2 {V}/{^}: Select your desired setting.
W Caller list
3 Press down the center of the joystick to save.
i {OFF}
Temporarily switching the handset
: Base unit
display mode
You can select to display either a single item or Available for: KX-TGP550
multiple items on one screen at a time for the
phonebook list, caller list, and redial list. 1 {MENU} (middle soft key) i {#}{1}{1}{0}
You can temporarily switch the handset display 2 {V}/{^}: Select your desired setting.
mode as follows by pressing the right soft key 3 Press the middle soft key to save. i {EXIT}
shown when viewing the lists with:
– {MULTI}: Multiple items are shown on one Confirming your phone number(s)
screen at a time.
You may have more than one phone number if
– {SINGLE}: An item is shown on one screen at a
subscribed. The numbers can be shared with
time. You can confirm the detailed information.
multiple units (page 14, 18). Contact your
Note: administrator for further information.
L When in multiple display mode, you can move
screens by pushing the joystick right or left, Confirming the line status of VoIP server
without scrolling down or up through the list: The unit shows all subscribed phone numbers
– Push the joystick right to go to the next available in the VoIP server of your provider and
screen.
10
Getting Started
their current status. You can select a line to make a
call.
Y Handset
1 {LINE} (right soft key)

2 {V}/{^}: Select the desired line.
L The display shows the current status of the
line. See page 9 for details.
L To select the line to make a call, press
{C}.
3 {OFF}
: Base unit
Available for: KX-TGP550
1 {LINE STATUS}
2 {V}/{^}: Select the desired line.
L The display shows the current status of the
line. See page 9 for details.
L To select the line to make a call, lift the
corded handset.
3 {EXIT}
11
Y Making and Answering Calls using the Handset
Making calls Making a call using the redial

1 Lift the handset and dial the phone number. list
L To correct a digit, press {CLEAR}.
The last 10 phone numbers dialed are stored in the
2 Press {CALL} or {C}. redial list (each 32 digits max.).
L The unit selects the default line configured 1 {REDIAL}
by your administrator.
L You can also select the line manually as
2 {V}/{^}: Select the desired phone number.
follows: 3 {C}/{s}
{LINE} i {V}/{^}: Select the desired line. L If {s} is pressed and the other party’s line is
i {CALL} engaged, the unit automatically redials
3 When you finish talking, press {OFF} or place multiple times. While the handset is waiting
to redial, the ringer indicator flashes. To
the handset on the charger.
cancel, press {OFF}.
Note:
L If y is displayed during the call, other units may
join the conversation (page 14, 18). Contact
your administrator for further information. Editing/erasing/storing a
L A maximum of 3 lines can be used at a time.
L To use the optional headset, plug the headset
number in the redial list
into the headset jack before performing step 1. 1 {REDIAL}
2 {V}/{^}: Select the desired phone number. i
{MENU}
Using the speakerphone 3 Proceed with the desired operation.
■ Editing a number before calling:
1 Dial the phone number and press {s}. {V}/{^}: “Edit and Call” i {SELECT}
L The unit selects the default line configured i Use the joystick to move the cursor. i
by your administrator. Edit the number. i Press {CALL} or
L You can also select the line manually as {C}.
follows: ■ Erasing a number:
{LINE} i {V}/{^}: Select the desired line. {V}/{^}: “Erase” i {SELECT} i
i {s} {V}/{^}: “Yes” i {SELECT} i {OFF}
L Speak alternately with the other party. ■ Storing a number to the phonebook:
2 When you finish talking, press {OFF}. {V}/{^}: “Save phonebook” i
{SELECT} i To store the name, continue
Note:
from step 3, “Editing entries”, page 21.
L For best performance, use the speakerphone in
a quiet environment. Note:
L To switch back to the receiver, press {C}. L When editing:
– To erase a number, place the cursor on the
number, then press {CLEAR}.
– To insert a number, place the cursor to the
Adjusting the receiver or right of where you want to insert the number,
then press the appropriate dial key.
speaker volume
Push the joystick up or down repeatedly while
talking.
12
Answering calls Temporary handset ringer

When a call is being received, the ringer indicator off
on the handset flashes rapidly. The last 4 digits of
While the handset is ringing for a call, you can turn
the line number on which the call is being received
the ringer off temporarily by pressing {~}.
are displayed.
1 Lift the handset and press {CALL}, {C}, or
{s} when the unit rings.
L You can also answer the call by pressing Hold
any dial key from {0} to {9}, {*}, or {#}.
(Any key answer feature) This feature allows you to put an outside call on
hold.
2 When you finish talking, press {OFF} or place
the handset on the charger. 1 Press {HOLD} during an outside call.
Note: 2 To release hold, press {HOLD} or {C}.
L If the auto talk feature is turned off (page 13), Note:
you can select which line answers when more L If a call is kept on hold for more than 9 minutes,
than one call is being received: an alarm tone starts to sound and the ringer
{CALL} i {V}/{^}: Select the desired line. indicator on the handset flashes. If the outside
i Press {CALL}, {C}, or {s}. party hangs up the call, the unit disconnects the
L If y is displayed during the call, other units may line and goes into standby mode.
join the conversation (page 14, 18). Contact
your administrator for further information.
Making another call during a

Auto talk call
You can make a call using the other line by holding
You can answer calls simply by lifting the handset
the 1st call.
off the charger. You do not need to press {CALL}
or {C}. To turn this feature on, see page 27. 1 Press {HOLD} to put the 1st call on hold.
2 Dial the phone number. i {CALL}
3 To return to the 1st call, press {SWITCH}.
Adjusting the handset ringer
volume
Useful features during a call
■ While the handset is ringing for an incoming
call:
Push the joystick up or down repeatedly to Mute
select the desired volume. While mute is turned on, you can hear the other
■ Programming the volume beforehand: party, but the other party cannot hear you.
1 {MENU} (center of joystick) i 1 Press {MUTE} during an outside call.
{#}{1}{6}{0} 2 To return to the conversation, press {MUTE}
2 {V}/{^}: Select the desired volume. again.
3 {SAVE} i {OFF} Note:
L {MUTE} is a soft key visible on the display
during a call.
13
Call waiting
To use call waiting, you may first need to subscribe
Transferring calls to an
to your service provider. outside party
This feature allows you to receive calls while you
are already talking on the phone. If you receive a Outside calls can be transferred to an outside
call while on the phone, the 2nd caller’s party. To transfer outside calls to another unit, see
information is displayed on the handset that is in “Transferring calls”, page 45, 47.
use after you hear the interrupt tone (page 28). 1 During an outside call, press {MENU}.
The feature depends on your service provider.
2 {V}/{^}: “Transfer” i {SELECT}
Contact your administrator for further information.
3 Dial the phone number.
1 Press {SWITCH} to answer the 2nd call.
L To correct the number, press {CANCEL} to
2 To switch between calls, press {SWITCH}. clear the number and enter again.
4 Wait for the paged party to answer.
Call share L If the paged party does not answer, press
{CANCEL} 2 times to return to the outside
Joining a call call.
You can join an existing outside call. Availability
5 {TRANS}
depends on your service provider. Contact your
administrator for further information. Note:
Important: L In step 3, you can dial the phone number from
L The line must be set to allow other units to join the phonebook:
through the Web user interface (“Privacy {C} i {V}/{^}: Select the desired entry. i
Mode”). y is displayed on the unit currently in {CALL}
use when it is allowed to join the call. Contact
your administrator for further information. Transferring a call without speaking
1 Press {LINE} when the other unit is on an to the outside party
outside call.
1 During an outside call, press {MENU}.
2 {V}/{^}: Select the desired line to join. i
{SELECT}
2 {V}/{^}: “Blind transfer” i {SELECT}
Sharing line numbers among multiple base L To correct the number, press {CANCEL} to
units clear the number and enter again.
If you have multiple base units, shared line 4 {TRANS}
number(s) may be assigned to selected units by L The outside call rings at the other unit.
your administrator. While the shared line is being
Note:
used by other units, s is displayed when viewing
L In step 3, you can dial the phone number from
the line status (page 10). Availability depends on
the phonebook:
your service provider. Contact your administrator
{C} i {V}/{^}: Select the desired entry. i
for further information.
{CALL}
Note:
L This feature is explained as “Enable Shared
Call” in the Web user interface.
14
Conference calls
Multiple people can establish a conference call.
2 {V}/{^}: “Conference” i {SELECT}
clear the number and enter again.
L If the paged party does not answer, press
call.
5 {CONF}
L If you want to add a new party to the
conference, perform from step 1.
Note:
the phonebook:
{CALL}
15
: Making and Answering Calls using the Base Unit (KX-TGP550 only)
Note:
L For best performance, use the speakerphone in
Making calls a quiet environment.
1 Dial the phone number. L To switch to the receiver, lift the corded handset.
L To correct a digit, press {CLEAR}.
2 Lift the corded handset.
L The unit selects the default line configured
by your administrator.
Off-hook monitor
L You can also select the line manually as You can let other people in the room listen to a
follows: conversation through the speaker while continuing
{LINE} i {V}/{^}: Select the desired line. the conversation using the corded handset.
i Lift the corded handset. During a conversation with the corded handset,
3 When you finish talking, place the corded press {SP-PHONE}.
handset on the cradle. L While the feature is turned on, the SP-PHONE
indicator on the base unit lights.
Note:
L To return to the private call, press {SP-PHONE}.
L You can also dial the phone number after lifting
the corded handset.
join the conversation (page 14, 18). Contact Adjusting the receiver or
your administrator for further information.
L A maximum of 3 lines can be used at a time. speaker volume
Press {^} or {V} repeatedly while talking.
Using the headset (optional)
First, plug the headset into the headset jack. Then
press {SP-PHONE/HEADSET} instead of using
the corded handset in steps 2 and 3, “Making Making a call using the redial
calls”, page 16.
L {SP-PHONE/HEADSET} is stated as {SP- list
PHONE} in the following steps through this User
The last 10 phone numbers dialed are stored in the
Guide.
redial list in each unit (each 32 digits max.).
1 {REDIAL}
2 {V}/{^}: Select the desired phone number.
Using the speakerphone 3 Lift the corded handset or press {SP-
1 Dial the phone number and press {SP- PHONE}.
PHONE}. L If {SP-PHONE} is pressed and the other
L The unit selects the default line configured party’s line is engaged, the unit
by your administrator. automatically redials multiple times. While
L You can also select the line manually as the base unit is waiting to redial, the SP-
follows: PHONE indicator on the base unit flashes.
To cancel, press {EXIT}.
{LINE} i {V}/{^}: Select the desired line.
i Press {CALL} or {SP-PHONE}.
2 When the other party answers, speak into the
base unit microphone.
L Speak alternately with the other party.
3 When you finish talking, press {SP-PHONE}.
16
Editing/erasing/storing a Adjusting the base unit

number in the redial list ringer volume
1 {REDIAL} ■ While the base unit is ringing for an
2 {V}/{^}: Select the desired phone number. i incoming call:
{MENU} Press {^} or {V} repeatedly to select the desired
volume.
3 Proceed with the desired operation.
■ Programming the volume beforehand:
■ Editing a number before calling:
{V}/{^}: “Edit and Call” i {SELECT} 1 {MENU} (middle soft key) i
{#}{1}{6}{0}
i Press {<} or {>} to move the cursor.
i Edit the number. i Lift the corded 2 {V}/{^}: Select the desired volume.
handset. 3 {SAVE} i {EXIT}
■ Erasing a number:
{V}/{^}: “Erase” i {SELECT} i
{V}/{^}: “Yes” i {SELECT} i {EXIT}
■ Storing a number to the phonebook: Temporary base unit ringer
{V}/{^}: “Save phonebook” i off
{SELECT} i To store the name, continue
from step 3, “Editing entries”, page 24. While the base unit is ringing for a call, you can
Note: turn the ringer off temporarily by pressing {~}.
L When editing:
– To erase a number, place the cursor on the
number, then press {CLEAR}.
– To insert a number, place the cursor to the
Hold
right of where you want to insert the number, This feature allows you to put an outside call on
then press the appropriate dial key. hold.
1 Press {HOLD} during an outside call.
L If you are using the corded handset, you can
place it on the cradle.
Answering calls
2 To release hold, lift the corded handset, or
The last 4 digits of the line number on which the press {HOLD} or {SP-PHONE}.
call is being received are displayed.
Note:
1 Lift the corded handset or press {CALL} or L If a call is kept on hold for more than 9 minutes,
{SP-PHONE} when the unit rings. an alarm tone starts to sound. If the outside
2 When you finish talking, place the corded party hangs up the call, the unit disconnects the
handset on the cradle. When the line and goes into standby mode.
speakerphone is used, press {SP-PHONE}.
Note:
L You can select which line answers when more
than one call is being received:
Making another call during a
{CALL} i {V}/{^}: Select the desired line. call
i Lift the corded handset or press {CALL} or
{SP-PHONE}. You can make a call using the other line by holding
the 1st call.
join the conversation (page 14, 18). Contact 1 Press {HOLD} to put the 1st call on hold.
your administrator for further information. L If you are using the corded handset, place
the corded handset on the cradle.
17
Sharing line numbers among multiple base
3 Proceed with the desired operation. units
■ When you are using the corded handset: If you have multiple base units, shared line
Lift the corded handset. number(s) may be assigned to selected units by
■ When you are using the speakerphone: your administrator. While the shared line is being
Press {SP-PHONE}. used by other units, s is displayed when viewing
4 To return to the 1st call, press {SWITCH}. the line status (page 10). Availability depends on
your service provider. Contact your administrator
for further information.
Note:
Useful features during a call L This feature is explained as “Enable Shared
Call” in the Web user interface.
Mute
While mute is turned on, you can hear the other
party, but the other party cannot hear you.
Transferring calls to an
1 Press {MUTE} during an outside call.
2 To return to the conversation, press {MUTE}
outside party
again. Outside calls can be transferred to an outside
party. To transfer outside calls to a handset, see
Call waiting “Transferring calls”, page 47.
To use call waiting, you may first need to subscribe 1 During an outside call, press {MENU}.
to your service provider. 2 {V}/{^}: “Transfer” i {SELECT}
This feature allows you to receive calls while you
are already talking on the phone. If you receive a
call while on the phone, the 2nd caller’s L To correct the number, press {CANCEL} to
information is displayed on the base unit that is in clear the number and enter again.
use after you hear the interrupt tone (page 34). 4 Wait for the paged party to answer.
The feature depends on your service provider. L If the paged party does not answer, press
Contact your administrator for further information. {CANCEL} 2 times to return to the outside
1 Press {SWITCH} to answer the 2nd call. call.
2 To switch between calls, press {SWITCH}. 5 {TRANS}
Note:
Call share L In step 3, you can dial the phone number from
the phonebook:
Joining a call {C} i {V}/{^}: Select the desired entry. i
You can join an existing outside call. Availability {CALL}
depends on your service provider. Contact your
administrator for further information. Transferring a call without speaking
Important: to the outside party
L The line must be set to allow other units to join
through the Web user interface (“Privacy
Mode”). y is displayed on the unit currently in 2 {V}/{^}: “Blind transfer” i {SELECT}
use when it is allowed to join the call. Contact 3 Dial the phone number.
your administrator for further information. L To correct the number, press {CANCEL} to
1 Press {LINE STATUS} when the handset is clear the number and enter again.
on an outside call. 4 {TRANS}
2 {V}/{^}: Select the desired line to join. i L The outside call rings at the other unit.
{SELECT}
18
Note:
the phonebook:
{CALL}
Conference calls
Multiple people can establish a conference call.
2 {V}/{^}: “Conference” i {SELECT}
clear the number and enter again.
call.
5 {CONF}
L If you want to add a new party to the
conference, perform from step 1.
Note:
the phonebook:
{CALL}
19
Y Phonebook using the Handset
Key Character
Using the phonebook {5} J K L 5
j k l 5
The phonebook allows you to make calls without
having to dial manually. You can add 100 names {6} M N O 6
and phone numbers to the phonebook. m n o 6
{7} P Q R S 7
p q r s 7
T U V 8
Adding entries {8}
t u v 8
1 {MENU} (center of joystick) {9} W X Y Z 9
2 {V}/{^}: “Phonebook” i {SELECT} w x y z 9
3 {ADD} {0} Space 0
4 Enter the party’s name (16 characters max.). {#} #
i {OK} L To enter another character that is located on the
5 Enter the party’s phone number (32 digits same dial key, push the joystick right to move
max.). i {OK} the cursor to the next space.
L If you do not need to assign the ringer ID, go
to step 8. Correcting a mistake
6 {V}/{^}: “Set Ringer ID” i {SELECT} Use the joystick to move the cursor to the
7 {V}/{^}: Select the desired setting (page 42). character or number you want to erase, then press
i {OK} {CLEAR}. Enter the appropriate character or
number.
8 {SAVE}
L Press and hold {CLEAR} to erase all characters
L To add other entries, repeat from step 4.
or numbers.
9 {OFF}
Note:
L In step 3, you can also press {MENU}. i
{V}/{^}: “New entry” i {SELECT} Finding and calling a
L If you select “No Ringer ID” (default), the unit phonebook entry
uses the ringer tone you selected on page 28
when a call is received from that caller.
Scrolling through all entries
Character table for entering names 1 {MENU} (center of joystick)
While entering characters, you can switch 2 {V}/{^}: “Phonebook” i {SELECT}
between uppercase and lowercase by pressing 3 {V}/{^}: Select the desired entry.
{*}.
4 {C}
Key Character L You can also select the line manually as
{1} Space # & ’ ( ) follows:
; , – . / 1 {LINE} i {V}/{^}: Select the desired line.
i Press {CALL} or {C}.
{2} A B C 2
a b c 2
Searching by first character
{3} D E F 3
d e f 3
(alphabetically)
{4} G H I 4 1 {MENU} (center of joystick)
g h i 4 2 {V}/{^}: “Phonebook” i {SELECT}
20
3 Press the dial key ({0} – {9}, or {#}) which 2 {V}/{^}: “Phonebook” i {SELECT} i
contains the character you are searching for {MENU}
(page 20). 3 {V}/{^}: “Erase all items” i
L Press the same dial key repeatedly to {SELECT}
display the first entry corresponding to each
4 {V}/{^}: “Yes” i {SELECT}
character located on that dial key.
L If there is no entry corresponding to the 5 {V}/{^}: “Yes” i {SELECT} i {OFF}
character you selected, the next entry is
displayed.
4 {V}/{^}: Scroll through the phonebook if
Chain dial
necessary.
5 {C} This feature allows you to dial phone numbers in
L You can also select the line manually as the phonebook while you are on a call. This feature
follows: can be used, for example, to dial a calling card
access number or bank account PIN that you have
stored in the phonebook, without having to dial
manually.
2 {V}/{^}: “Phonebook” i {SELECT}
Editing entries 3 {V}/{^}: Select the desired entry.
1 Find the desired entry (page 20). i {MENU} 4 Press {CALL} to dial the number.
2 {V}/{^}: “Edit” i {SELECT}
■ To change the name or phone number:
{V}/{^}: Select the name or phone number.
Speed dial
i {SELECT} i Edit the information
(page 20). i {OK} Assigning an entry in the phonebook
■ To change the ringer ID: to a speed dial key
{V}/{^}: Select the current ringer ID. i Dial keys {1} to {9} can each be used as a speed
{SELECT} i {V}/{^}: Select the desired dial key, allowing you to dial a number from the
setting. i {OK} phonebook by simply pressing a dial key.
L To turn the ringer ID off, select “No 1 Find the desired entry (page 20). i {MENU}
Ringer ID”.
2 {V}/{^}: “Speed dial” i {SELECT}
4 {SAVE} i {OFF}
3 {V}/{^}: Select the desired dial key number.
i {SELECT}
L If “Overwrite?” is displayed, the dial key
Erasing entries you selected has a phone number already
assigned to it.
To overwrite with the currently selected
Erasing an entry phone number, go to step 4.
1 Find the desired entry (page 20). i {MENU} To select another dial key, press {BACK},
2 {V}/{^}: “Erase” i {SELECT} then repeat this step.
3 {V}/{^}: “Yes” i {SELECT} i {OFF} 4 {V}/{^}: “Yes” i {SELECT} i {OFF}

Note:
Erasing all entries L Where a dial key is already being used for speed
dialing, “Q” is displayed next to the dial key
1 {MENU} (center of joystick) number.
21
Making a call using a speed dial key

1 Press and hold the desired speed dial key ({1}
– {9}).
L You can view other speed dial assignments
by pushing the joystick down or up.
2 {C}
follows:
Canceling a speed dial assignment

– {9}). i {ERASE}
2 {V}/{^}: “Yes” i {SELECT} i {OFF}
Export/import phonebook
entries
You can export the phonebook entries through the
Web user interface to your computer as a tab
separated value file. It makes it possible to add,
edit, or erase phonebook entries more
conveniently on a spreadsheet (.csv) using
Microsoft® Excel®, for example, on your computer.
After editing, the file should be imported to the unit.
To export/import entries, contact your
administrator.
Important:
L Entries deleted on your computer are not
replicated in the phonebook of the unit when
importing. Erase unnecessary entries with your
unit, not through the Web user interface.
22
: Phonebook using the Base Unit (KX-TGP550 only)
Key Character
Using the phonebook {5} J K L 5
j k l 5
The phonebook allows you to make calls without
having to dial manually. You can add 100 names {6} M N O 6
and phone numbers to the phonebook. m n o 6
{7} P Q R S 7
p q r s 7
T U V 8
Adding entries {8}
t u v 8
1 {C} (left soft key) {9} W X Y Z 9
2 {ADD} w x y z 9
3 Enter the party’s name (16 characters max.). {0} Space 0
i {OK} {#} #
4 Enter the party’s phone number (32 digits L To enter another character that is located on the
max.). i {OK} same dial key, press {>} to move the cursor to
L If you do not need to assign the ringer ID, go the next space.
to step 7.
5 {V}/{^}: “Set Ringer ID” i {SELECT} Correcting a mistake
6 {V}/{^}: Select the desired setting (page 42). Press {<} or {>} to move the cursor to the
i {OK} character or number you want to erase, then press
7 {SAVE} {CLEAR}. Enter the appropriate character or
L To add other entries, repeat from step 3. number.
L Press and hold {CLEAR} to erase all characters
8 {EXIT}
or numbers.
Note:
L In step 2, you can also press {MENU}. i
{V}/{^}: “New entry” i {SELECT}
L If you select “No Ringer ID” (default), the unit Finding and calling a
uses the ringer tone you selected on page 34
when a call is received from that caller.
phonebook entry
Character table for entering names Scrolling through all entries

While entering characters, you can switch 1 {C} (left soft key)
between uppercase and lowercase by pressing 2 {V}/{^}: Select the desired entry.
{*}.
Key Character L You can also select the line manually as
{1} Space # & ’ ( ) follows:
; , – . / 1 {LINE} i {V}/{^}: Select the desired line.
i Lift the corded handset.
{2} A B C 2
a b c 2
Searching by first character
{3} D E F 3
d e f 3
(alphabetically)
{4} G H I 4 1 {C} (left soft key)
g h i 4 2 Press the dial key ({0} – {9}, or {#}) which
contains the character you are searching for
(page 23).
23
L Press the same dial key repeatedly to 4 {V}/{^}: “Yes” i {SELECT} i {EXIT}
display the first entry corresponding to each
character located on that dial key.
L If there is no entry corresponding to the
character you selected, the next entry is Chain dial
displayed.
This feature allows you to dial phone numbers in
3 {V}/{^}: Scroll through the phonebook if the phonebook while you are on a call. This feature
necessary. can be used, for example, to dial a calling card
4 Lift the corded handset. access number or bank account PIN that you have
L You can also select the line manually as stored in the phonebook, without having to dial
follows: manually.
{LINE} i {V}/{^}: Select the desired line. 1 During an outside call, press {C}.
i Lift the corded handset. 2 {V}/{^}: Select the desired entry.
3 Press {CALL} to dial the number.
Editing entries
1 Find the desired entry (page 23). i {MENU} Speed dial
2 {V}/{^}: “Edit” i {SELECT}
3 Proceed with the desired operation. Assigning an entry in the phonebook
■ To change the name or phone number: to a speed dial key
{V}/{^}: Select the name or phone number. Dial keys {1} to {9} can each be used as a speed
i {SELECT} i Edit the information dial key, allowing you to dial a number from the
(page 23). i {OK} phonebook by simply pressing a dial key.
■ To change the ringer ID: 1 Find the desired entry (page 23). i {MENU}
{V}/{^}: Select the current ringer ID. i
{SELECT} i {V}/{^}: Select the desired 2 {V}/{^}: “Speed dial” i {SELECT}
setting. i {OK} 3 {V}/{^}: Select the desired dial key number.
L To turn the ringer ID off, select “No i {SELECT}
Ringer ID”. L If “Overwrite?” is displayed, the dial key
4 {SAVE} i {EXIT} you selected has a phone number already
assigned to it.
To overwrite with the currently selected
phone number, go to step 4.
Erasing entries To select another dial key, press {BACK},
then repeat this step.
Erasing an entry 4 {V}/{^}: “Yes” i {SELECT} i {EXIT}
1 Find the desired entry (page 23). i Note:

{ERASE} L Where a dial key is already being used for speed
dialing, “Q” is displayed next to the dial key
2 {V}/{^}: “Yes” i {SELECT} i {EXIT}
number.
Erasing all entries Making a call using a speed dial key

1 {C} (left soft key) i {MENU} 1 Press and hold the desired speed dial key ({1}
2 {V}/{^}: “Erase all items” i – {9}).
{SELECT} L You can view other speed dial assignments
by pressing {V} or {^}.
24
follows:
Export/import phonebook
i Lift the corded handset. entries
Canceling a speed dial assignment You can export the phonebook entries through the
Web user interface to your computer as a tab
separated value file. It makes it possible to add,
– {9}). i {ERASE}
edit, or erase phonebook entries more
2 {V}/{^}: “Yes” i {SELECT} i {EXIT} conveniently on a spreadsheet (.csv) using
Microsoft Excel, for example, on your computer.
After editing, the file should be imported to the unit.
To export/import entries, contact your
Copying base unit administrator.
phonebook entries Important:
L Entries deleted on your computer are not
You can copy base unit phonebook entries to the replicated in the phonebook of the unit when
phonebook of a handset. importing. Erase unnecessary entries with your
Note: unit, not through the Web user interface.
L Ringer ID for phonebook entries are not copied.
L You can copy handset phonebook entries to
another handset or base unit by exporting the
data to a computer and importing it (page 25).
Copying an entry
1 Find the desired entry (page 23). i {MENU}
2 {V}/{^}: “Copy” i {SELECT}
3 {V}/{^}: Select the desired unit you wish to
send the phonebook entry to. i {SEND}
L When an entry has been copied,
“Completed” is displayed.
L To continue copying another entry:
{V}/{^}: “Yes” i {SELECT} i Find the
desired entry. i {SEND}
4 {EXIT}
Copying all entries

1 {C} (left soft key) i {MENU}
2 {V}/{^}: “Copy all items” i {SELECT}
3 {V}/{^}: Select the desired unit you wish to
send the phonebook entry to. i {SEND}
L When all entries have been copied,
“Completed” is displayed.
4 {EXIT}
25
Y Programming using the Handset
Programmable settings
You can customize the unit by programming the following features.
To access the features, there are 2 methods:
– scrolling through the display menus (page 26)
– using the direct commands (page 27)
Some of the features can be programmed through the Web user interface (page 40).
L Direct command is the main method used in this User Guide.
Programming by scrolling through the display menus

1 {MENU} (center of joystick)
2 Select the desired top-menu by pushing the joystick in any direction. i {SELECT}
3 Push the joystick down or up to select the desired item in sub-menu 1. i {SELECT}
L In some cases, you may need to select from sub-menu 2. i {SELECT}
4 Push the joystick down or up to select the desired setting. i {SAVE}
L This step may vary depending on the feature being programmed.
L To exit the operation, press {OFF}.
Note:
L See page 27 for the default settings.
L In the following table, ( ) indicates lines you need to select for the settings.
Main menu Sub-menu 1 Sub-menu 2 Page

Line status – – 10
m
IP service Network setting DHCP*1 –
IP settings*1 –
Embedded web 40
Call features Call forward 29
(Line 1: 8 max.)
– Unconditional*1
– Busy*1
– No answer*1
Do not disturb*1 30
(Line 1: 8 max.)
Block anonymous*1 30
(Line 1: 8 max.)
Block Caller ID*1 31
(Line 1: 8 max.)
New Voice Mail – – 44
#
Intercom – – 45, 46
x
26

Initial settings Ringer settings Ringer volume 13
" Ringer tone –
(Line 1: 8 max.)
Interrupt tone –
Date and time*1 – 31
Call block*1 – 30
Auto Intercom – 45
LCD contrast – –
Key tone – –
Auto talk – 13
Message alert – 44
Registration Register handset 41
Deregistration 41
Handset name – 31
Change language – 10
Software version*1 – 32
Phonebook – – 20
C
*1 If you program these settings using one of the handsets, you do not need to program the same item
using another unit.
Programming using the direct commands

1 {MENU} (center of joystick) i {#}
2 Enter the desired feature code.
3 {V}/{^}: Select the desired setting. i {SAVE}
L To exit the operation, press {OFF}.
Note:
L In the following table, < > indicates the default settings and ( ) indicates lines you need to select for the
settings.
Feature Feature Setting code System Page

code setting*1
Auto Intercom {2}{7}{3} {1}: On (Ringer On) – 45
{2}: On (Ringer Off)
{0}: <Off>
Auto talk*2 {2}{0}{0} {1}: On – 13
{0}: <Off>
Call block {2}{1}{7} – r 30
Change language {1}{1}{0} {1}: <English> – 10
{2}: Español
Date and time {1}{0}{1} – r 31
Deregistration {1}{3}{1} – – 41
27

code setting*1
DHCP*3 {5}{0}{0} {1}: <On> r –
{0}: Off
Embedded web {5}{3}{4} {1}: On – 40
{0}: <Off>
Handset name {1}{0}{4} – – 31
Intercom call {2}{7}{4} – – 45, 46
Interrupt tone*4 {2}{0}{1} {1}: <On> – 14, 45,
{0}: Off 46
IP settings*3 {5}{0}{1} – r –
Key tone*5 {1}{6}{5} {1}: <On> – –
{0}: Off
LCD contrast {1}{4}{5} {1}–{6}: Level 1–6 <3> – –
(Display contrast)
Message alert {3}{4}{0} {1}: On – 44
{0}: <Off>
Phonebook {2}{8}{0} – – 20
Register handset {1}{3}{0} – – 41
Ringer tone {1}{6}{1} (Line 1: {1} – {6}: Tone <1>–6 – –
8 max.) {7} – {9}: Melody 1–3
Ringer volume*6 {1}{6}{0} {1}–{6}: Level 1–<6> – 13
{0}: Off
Software version {1}{5}{6} – r 32
New Voice Mail {3}{3}{0} – – 44
*1 If you program these settings using one of the handsets, you do not need to program the same item
using another unit.
*2 If you want to view the caller’s information after lifting up the handset to answer a call, turn off this
feature.
*3 We recommend programming this setting with your administrator. Contact your administrator for
*4 This tone lets you know when you receive an outside call while you are on the other outside call or an
intercom call.
*5 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys,
including confirmation tones and error tones.
*6 When the ringer volume is turned off, ~ is displayed and the handset does not ring for outside calls.
However even when the ringer volume is set to off, the handset rings at the lowest level for intercom
calls (page 45, 46) and paging (page 47).
28
L If you have selected “No answer”, enter
the number of rings before the unit forwards
Call forward calls (0, 2-20 rings). i {SAVE}
Incoming calls can be forwarded to another party. 10 {OFF}
You can choose one of 3 modes:
– “Unconditional”: All incoming calls are Changing the phone number
forwarded.
– “Busy”: Incoming calls while the line is in use
are forwarded. 2 {V}/{^}: “IP service” i {SELECT}
– “No answer”: Incoming calls after a certain 3 {V}/{^}: “Call features” i {SELECT}
number of rings are forwarded. The default 4 {V}/{^}: “Call forward” i {SELECT}
setting of the number of ring count is “3”. To
change the setting, perform “Changing the ring 5 Proceed with the desired operation.
count”, page 29. ■ When 1 line is registered:
Go to step 6.
Important:
■ When 2 or more lines are registered:
L We recommend setting with your administrator.
{V}/{^}: Select the desired line. i
Contact your administrator for further
{SELECT}
information.
L This feature is not available on shared lines. 6 {V}/{^}: Select the desired option. i
L The call is logged in the caller list (page 42) with {SELECT}
Q after the call is forwarded. 7 {V}/{^}: “Phone number” i {SELECT}
8 Enter the phone number you want to forward
Turning call forward on/off calls to (24 digits max.). i {SAVE} i
{OFF}
2 {V}/{^}: “IP service” i {SELECT} Changing the ring count
3 {V}/{^}: “Call features” i {SELECT} You can change the number of rings before which
4 {V}/{^}: “Call forward” i {SELECT} the call is forwarded if “No answer” is selected.
5 Proceed with the desired operation. 1 {MENU} (center of joystick)
■ When 1 line is registered: 2 {V}/{^}: “IP service” i {SELECT}
Go to step 6.
3 {V}/{^}: “Call features” i {SELECT}
{V}/{^}: Select the desired line. i 4 {V}/{^}: “Call forward” i {SELECT}
{SELECT} 5 Proceed with the desired operation.
6 {V}/{^}: Select the desired option. i ■ When 1 line is registered:
{SELECT} Go to step 6.
7 {V}/{^}: “On/Off” i {SELECT} ■ When 2 or more lines are registered:
8 {V}/{^}: Select “On” or “Off”. i {SAVE} {SELECT}
L If you select “Off”, press {OFF} to exit.
6 {V}/{^}: “No answer” i {SELECT}
L If the phone number forwarded to has been
already set, press {OFF} to exit. To change 7 {V}/{^}: “Ring count” i {SELECT}
the phone number, perform from step 7 8 Enter the number of rings before the unit
“Changing the phone number”, page 29, forwards calls (0, 2-20 rings). i {SAVE} i
then press {OFF} to exit. {OFF}
calls to (24 digits max.). i {SAVE}
29
Do not disturb {SELECT}
This feature allows the unit to reject calls on 6 {V}/{^}: Select “On” or “Off”. i {SAVE}
selected lines. i {OFF}
The default setting is “Off”.
Important:
Contact your administrator for further Call block (Caller ID service
information. users only)
L This feature is not available on shared lines.
L The call is logged in the caller list (page 42) with This feature allows the unit to reject calls from
Q after the call is rejected. specified phone numbers that you do not want to
answer such as junk calls.
When a call is received, the unit does not ring while
2 {V}/{^}: “IP service” i {SELECT} the caller is being identified. If the phone number
3 {V}/{^}: “Call features” i {SELECT} matches an entry in the call block list, the unit
4 {V}/{^}: “Do not disturb” i {SELECT} rejects the call.
Important:
L When the unit receives a call from a number that
■ When 1 line is registered:
is stored in the call block list, the call is logged in
Go to step 6.
the caller list (page 42) with $ after the call is
■ When 2 or more lines are registered: rejected.
{SELECT}
Storing unwanted callers
6 {V}/{^}: Select “On” or “Off”. i {SAVE}
You can store up to 30 phone numbers in the call
i {OFF}
block list by using the caller list or by entering the
numbers directly.
Important:
Block anonymous calls L You are advised to store the 10 digits (including
an area code) for PSTN calls because if 7 digits
This feature allows the unit to reject calls when the are stored, all numbers that have the last 7 digits
unit receives a call without phone number. will be blocked.
The default setting is “Off”. From the caller list:
Important: 1 {CID} (left soft key)
2 {V}/{^}: Select the entry to be blocked. i
{MENU}
information.
3 {V}/{^}: “Save call block” i
{SELECT}
L The call is logged in the caller list (page 42) with
Q after the call is rejected. 4 {V}/{^}: “Yes” i {SELECT} i {OFF}
1 {MENU} (center of joystick) By entering phone numbers:
2 {V}/{^}: “IP service” i {SELECT}

{#}{2}{1}{7} i {ADD}
2 Enter the phone number (24 digits max.). i
4 {V}/{^}: “Block anonymous” i {SAVE}
{SELECT} L To erase a digit, press {CLEAR}.
5 Proceed with the desired operation. 3 {OFF}
Go to step 6.
30
Viewing/editing/erasing call block

numbers
Changing the handset name
1 {MENU} (center of joystick) i Each handset can be given a customized name
{#}{2}{1}{7} (“Bob”, “Kitchen”, etc.). This is useful when you
make intercom calls between handsets. You can
2 {V}/{^}: Select the desired entry. also select whether or not the handset name is
L To exit, press {OFF}. displayed in standby mode. The default setting is
3 Proceed with the desired operation. “Off”. If you select “On” without entering any
■ Editing a number: handset name, “Handset 1” to “Handset 6” is
{MENU} i {V}/{^}: “Edit” i displayed.
{SELECT} i Edit the phone number. i 1 {MENU} (center of joystick) i
{SAVE} i {OFF} {#}{1}{0}{4}
■ Erasing a number: 2 Enter the desired name (10 characters max.;
{MENU} i {V}/{^}: “Erase” i see the character table, page 20).
{SELECT} i {V}/{^}: “Yes” i L If not required, go to step 3.
{SELECT} i {OFF}
3 {OK}
Note:
L When editing, press the desired dial key to add,
4 {V}/{^}: “On” i {SAVE} i {OFF}
{CLEAR} to erase.
Date and time

Anonymous calls (Block Set if the unit does not show the date and time. You
Caller ID) can set the date and time through the Web user
interface and also program it to adjust
This feature allows the unit to make a call automatically using the SNTP. Also daylight saving
anonymously. time setting is available through the Web user
The default setting is “Off”. interface. Contact your administrator for further
Important: information.
L We recommend setting with your administrator. 1 {MENU} (center of joystick) i
Contact your administrator for further {#}{1}{0}{1}
information. 2 Enter the current month, date, and year.
1 {MENU} (center of joystick) Example: March 15, 2010
2 {V}/{^}: “IP service” i {SELECT} {0}{3} {1}{5} {1}{0}
3 {V}/{^}: “Call features” i {SELECT} 3 Enter the current hour and minute (12-hour
clock format).
4 {V}/{^}: “Block Caller ID” i
Example: 9:30
{SELECT}
{0}{9} {3}{0}
4 {AM/PM}: Select “AM” or “PM”.
Go to step 6.
5 {SAVE} i {OFF}
■ When 2 or more lines are registered: Note:
{V}/{^}: Select the desired line. i L When English is selected as the display
{SELECT} language, 12-hour clock format is used. When
6 {V}/{^}: Select “On” or “Off”. i {SAVE} Spanish is selected, 24-hour clock format is
i {OFF} used.
L To correct a digit, push the joystick left, right, up,
or down to move the cursor to the digit, then
make the correction.
31
Updating the base unit

software
Your service provider may offer new features and
improve its software version from time to time. If
you set the base unit software update setting to
manual mode through the Web user interface, you
need to download the update when “Update
version.Press OK.” is displayed. Contact your
Important:
L Make sure the STATUS indicator on the base
unit is lit in green and no line is in use (page 8).
1 Press {OKL} while “Update
version.Press OK.” is displayed.
L The current and new base unit software
versions are displayed.
L If you want to download the update later,
press {CANCEL}. When you are ready to
download, see “Confirming the base unit
software version”, page 32.
2 {OK}
Note:
L The STATUS indicator on the base unit flashes
while downloading. When the download is
complete, the STATUS indicator stops flashing
and changes to steady green.
Confirming the base unit software

version
{#}{1}{5}{6}
L The current base unit software version is
displayed. To exit, press {OFF}.
2 If “Update version?” is displayed, press
{OK} to download. To exit without
downloading, press {CANCEL}.
32
: Programming using the Base Unit (KX-TGP550 only)
You can customize the unit by programming the following features.
To access the features, there are 2 methods:
– scrolling through the display menus (page 33)
– using the direct commands (page 34)
Some of the features can be programmed through the Web user interface (page 40).
L Direct command is the main method used in this User Guide.
Programming by scrolling through the display menus

1 {MENU} (middle soft key)
2 Press {^}, {V}, {<}, or {>} to select the desired main menu. i {SELECT}
3 Press {V} or {^} to select the desired item in sub-menu 1. i {SELECT}
L In some cases, you may need to select from sub-menu 2. i {SELECT}
4 Press {V} or {^} to select the desired setting. i {SAVE}
L To exit the operation, press {EXIT}.
Note:
L See page 34 for the default settings.
L In the following table, ( ) indicates lines you need to select for the settings.

Line status – – 10
m
IP service Network setting DHCP*1 –
IP settings*1 –
Embedded web 40
Call features Call forward 36
(Line 1: 8 max.)
– Unconditional*1
– Busy*1
– No answer*1
Do not disturb*1 37
(Line 1: 8 max.)
Block anonymous*1 37
(Line 1: 8 max.)
Block Caller ID*1 38
(Line 1: 8 max.)
Ringer settings Ringer volume – 17
( Ringer tone (Line 1: 8 max.) –
Interrupt tone – –
33

Initial settings Date and time*1 – 38
" Call block*1 – 37
LCD contrast – –
Change language – 10
Software version*1 – 38
Phonebook – – 23
C
Caller list – – 42
W
*1 If you program these settings using the base unit, you do not need to program the same item using a
handset.
Programming using the direct commands

1 {MENU} (middle soft key) i {#}
2 Enter the desired feature code.
3 {V}/{^}: Select the desired setting. i {SAVE}
L To exit the operation, press {EXIT}.
Note:
L In the following table, < > indicates the default settings and ( ) indicates lines you need to select for the
settings.

code setting*1
Call block {2}{1}{7} – r 37
Change language {1}{1}{0} {1}: <English> – 10
{2}: Español
Date and time {1}{0}{1} – r 38
DHCP*2 {5}{0}{0} {1}: <On> r –
{0}: Off
Embedded web {5}{3}{4} {1}: On – 40
{0}: <Off>
Interrupt tone*3 {2}{0}{1} {1}: <On> – 18, 46
{0}: Off
IP settings*2 {5}{0}{1} – r –
LCD contrast {1}{4}{5} {1}–{6}: Level 1–6 <3> – –
(Display contrast)
Phonebook {2}{8}{0} – – 23
Ringer tone {1}{6}{1} (Line 1: {1} – {6}: Tone <1>–6 – –
8 max.) {7} – {9}: Melody 1–3
Ringer volume*4 {1}{6}{0} {1}–{3}: Level 1–<3> – 17
{0}: Off
Software version {1}{5}{6} – r 38
34
*1 If you program these settings using the base unit, you do not need to program the same item using a
handset.
*2 We recommend programming this setting with your administrator. Contact your administrator for
*3 This tone lets you know when you receive an outside call while you are on the other outside call or an
intercom call.
*4 When the ringer volume is turned off, ~ is displayed and the base unit does not ring for outside calls.
However even when the ringer volume is set to off, the base unit rings at the low level for intercom calls
(page 46).
35
L If you have selected “No answer”, enter
the number of rings before the unit forwards
Call forward calls (0, 2-20 rings). i {SAVE}
Incoming calls can be forwarded to another party. 10 {EXIT}
You can choose one of 3 modes:
– “Unconditional”: All incoming calls are Changing the phone number
forwarded.
– “Busy”: Incoming calls while the line is in use
are forwarded. 2 {V}/{^}: “IP service” i {SELECT}
– “No answer”: Incoming calls after a certain 3 {V}/{^}: “Call features” i {SELECT}
number of rings are forwarded. The default 4 {V}/{^}: “Call forward” i {SELECT}
setting of the number of ring count is “3”. To
change the setting, perform “Changing the ring 5 Proceed with the desired operation.
count”, page 36. ■ When 1 line is registered:
Go to step 6.
Important:
{SELECT}
information.
L This feature is not available on shared lines. 6 {V}/{^}: Select the desired option. i
L The call is logged in the caller list (page 42) with {SELECT}
Q after the call is forwarded. 7 {V}/{^}: “Phone number” i {SELECT}
Turning call forward on/off calls to (24 digits max.). i {SAVE} i
{EXIT}
2 {V}/{^}: “IP service” i {SELECT} Changing the ring count
3 {V}/{^}: “Call features” i {SELECT} You can change the number of rings before which
4 {V}/{^}: “Call forward” i {SELECT} the call is forwarded if “No answer” is selected.
5 Proceed with the desired operation. 1 {MENU} (middle soft key)
■ When 1 line is registered: 2 {V}/{^}: “IP service” i {SELECT}
Go to step 6.
{V}/{^}: Select the desired line. i 4 {V}/{^}: “Call forward” i {SELECT}
{SELECT} 5 Proceed with the desired operation.
6 {V}/{^}: Select the desired option. i ■ When 1 line is registered:
{SELECT} Go to step 6.
7 {V}/{^}: “On/Off” i {SELECT} ■ When 2 or more lines are registered:
8 {V}/{^}: Select “On” or “Off”. i {SAVE} {SELECT}
L If you select “Off”, press {EXIT} to exit.
6 {V}/{^}: “No answer” i {SELECT}
L If the phone number forwarded to has been
already set, press {EXIT} to exit. To change 7 {V}/{^}: “Ring count” i {SELECT}
the phone number, perform from step 7 8 Enter the number of rings before the unit
“Changing the phone number”, page 36, forwards calls (0, 2-20 rings). i {SAVE} i
then press {EXIT} to exit. {EXIT}
calls to (24 digits max.). i {SAVE}
36
Do not disturb {SELECT}
This feature allows the unit to reject calls on 6 {V}/{^}: Select “On” or “Off”. i {SAVE}
selected lines. i {EXIT}
Important:
Contact your administrator for further Call block (Caller ID service
information. users only)
L The call is logged in the caller list (page 42) with This feature allows the unit to reject calls from
Q after the call is rejected. specified phone numbers that you do not want to
answer such as junk calls.
When a call is received, the unit does not ring while
2 {V}/{^}: “IP service” i {SELECT} the caller is being identified. If the phone number
3 {V}/{^}: “Call features” i {SELECT} matches an entry in the call block list, the unit
4 {V}/{^}: “Do not disturb” i {SELECT} rejects the call.
Important:
L When the unit receives a call from a number that
is stored in the call block list, the call is logged in
Go to step 6.
the caller list (page 42) with $ after the call is
■ When 2 or more lines are registered: rejected.
{SELECT}
Storing unwanted callers
You can store up to 30 phone numbers in the call
i {EXIT}
block list by using the caller list or by entering the
numbers directly.
Important:
Block anonymous calls L You are advised to store the 10 digits (including
an area code) for PSTN calls because if 7 digits
This feature allows the unit to reject calls when the are stored, all numbers that have the last 7 digits
unit receives a call without phone number. will be blocked.
The default setting is “Off”. From the caller list:
Important: 1 {CID} (right soft key)
2 {V}/{^}: Select the entry to be blocked. i
{MENU}
information.
3 {V}/{^}: “Save call block” i
{SELECT}
L The call is logged in the caller list (page 42) with
Q after the call is rejected. 4 {V}/{^}: “Yes” i {SELECT} i {EXIT}
1 {MENU} (middle soft key) By entering phone numbers:
2 {V}/{^}: “IP service” i {SELECT}

1 {MENU} (middle soft key) i {#}{2}{1}{7}
i {ADD}
2 Enter the phone number (24 digits max.). i
4 {V}/{^}: “Block anonymous” i {SAVE}
{SELECT} L To erase a digit, press {CLEAR}.
5 Proceed with the desired operation. 3 {EXIT}
Go to step 6.
37
Viewing/editing/erasing call block

numbers
Date and time
1 {MENU} (middle soft key) i {#}{2}{1}{7} Set if the unit does not show the date and time. You
can set the date and time through the Web user
2 {V}/{^}: Select the desired entry. interface and also program it to adjust
L To exit, press {EXIT}. automatically using the SNTP. Also daylight saving
3 Proceed with the desired operation. time setting is available through the Web user
■ Editing a number: interface. Contact your administrator for further
{MENU} i {V}/{^}: “Edit” i information.
{SELECT} i Edit the phone number. i 1 {MENU} (middle soft key) i {#}{1}{0}{1}
{SAVE} i {EXIT}
2 Enter the current month, date, and year.
■ Erasing a number: Example: March 15, 2010
{MENU} i {V}/{^}: “Erase” i {0}{3} {1}{5} {1}{0}
{SELECT} i {V}/{^}: “Yes” i
{SELECT} i {EXIT}
3 Enter the current hour and minute (12-hour
clock format).
Note: Example: 9:30
L When editing, press the desired dial key to add, {0}{9} {3}{0}
{CLEAR} to erase.
4 {AM/PM}: Select “AM” or “PM”.
5 {SAVE} i {EXIT}
Note:
Anonymous calls (Block L When English is selected as the display
Caller ID) language, 12-hour clock format is used. When
Spanish is selected, 24-hour clock format is
This feature allows the unit to make a call used.
anonymously. L To correct a digit, press {<}, {>}, {^}, or {V} to
The default setting is “Off”. move the cursor to the digit, then make the
Important: correction.
information.
Updating the base unit
2 {V}/{^}: “IP service” i {SELECT} software
3 {V}/{^}: “Call features” i {SELECT} Your service provider may offer new features and
4 {V}/{^}: “Block Caller ID” i improve its software version from time to time. If
{SELECT} you set the base unit software update setting to
5 Proceed with the desired operation. manual mode through the Web user interface, you
need to download the update when “Update
version.Press OK.” is displayed. Contact your
Go to step 6.
Important:
L Make sure the STATUS indicator on the base
{SELECT}
unit is lit in green and no line is in use (page 8).
i {EXIT}
1 Press {OKL} while “Update
version.Press OK.” is displayed.
L The current and new base unit software
versions are displayed.
38
L If you want to download the update later,
press {CANCEL}. When you are ready to
download, see “Confirming the base unit
software version”, page 39.
2 {OK}
Note:
L The STATUS indicator on the base unit flashes
while downloading. When the download is
complete, the STATUS indicator stops flashing
Confirming the base unit software

version
L The current base unit software version is
displayed. To exit, press {EXIT}.
2 If “Update version?” is displayed, press
{OK} to download. To exit without
downloading, press {CANCEL}.
39
Programming through the Web User Interface
Programming through the

Web user interface
You can program the following features through
the Web user interface. The password is required.
Contact your administrator for further information.
– Network settings
– Call forward (page 29, 36)
– Do not disturb (page 30, 37)
– Block anonymous calls (page 30, 37)
– Call block*1 (page 30, 37)
– Anonymous calls (Block Caller ID) (page 31, 38)
– Updating the base unit software*2 (page 32, 38)
*1 This feature is explained as “Call Rejection
Phone Numbers” in the Web user interface.
*2 This feature is explained as “Firmware Update”
in the Web user interface.
Embedded Web
You need to activate the Web user interface every
time you program features using a computer. The
Web user interface is deactivated after setting on
the computer.
Y Handset

{#}{5}{3}{4}
2 {V}/{^}: Select the desired setting.
3 {SAVE} i {OFF}
: Base unit

2 {V}/{^}: Select the desired setting.
3 {SAVE} i {EXIT}
40
Registering a Unit
Deregistering a handset
Registering a unit A handset can cancel its own registration (or the
registration of another handset) that is stored to
the base unit. This allows the handset to end its
Operating additional units
wireless connection with the system.
Additional handsets Y Handset
Up to 6 handsets can be registered to the base
unit. 1 {MENU} (center of joystick) i
{#}{1}{3}{1}
Registering a handset to the base 2 {3}{3}{5} i {OK}
unit 3 {V}/{^}: Select the desired unit. i

{SELECT}
The supplied handset and base unit are pre-
registered. If for some reason the handset is not
registered to the base unit (for example, _ is L When you cancel a different handset than
displayed even when the handset is near the base the one you are now using, press {OFF} to
unit), re-register the handset. exit.
1 Handset: : Base unit

{MENU} (center of joystick) i
{#}{1}{3}{0} Available for: KX-TGP550
2 Base unit:
1 Press and hold {ALL} until the registration
■ KX-TGP500: tone sounds and the STATUS indicator
Press and hold {ALL} for about 4 seconds flashes in red.
until the STATUS indicator flashes in red. L If all registered handsets start ringing, press
■ KX-TGP550: the same button to stop. Then repeat this
Press and hold {ALL} for about 4 seconds step.
until the registration tone sounds and the
STATUS indicator flashes in red.
2 Press and hold the handset number ({1} –
{6}) that you want to cancel until a
L If all registered handsets start ringing, press confirmation tone sounds.
the same button to stop. Then repeat from
step 1.
L The next step must be completed within 90
seconds.
3 Handset:
Press {OKL}, then wait until a long beep
sounds.
L When the handset has been registered
successfully, _ will change to w.
Note:
L When you purchase an additional handset, refer
to the additional handset’s installation manual
for registration.
41
Special Features
Using Caller ID service Caller list

To use Caller ID features, you may need to Important:
subscribe to a Caller ID service offered by your L Make sure the unit’s date and time setting is
service provider. Contact your administrator for correct (page 31, 38).
Viewing the caller list and calling
Caller ID features back
When an outside call is being received, the caller’s
information is displayed. Y Handset
Caller information for the last 100 callers is logged
in the caller list from the most recent call to the 1 {CID} (left soft key)
oldest. 2 Push the joystick down to search from the
L If the call is received as an anonymous call, most recent call, or push the joystick up to
“Anonymous call” is displayed. search from the oldest call.
L You can see the detailed information about
Missed calls the caller by pressing {SINGLE}.
If a call is not answered, the unit treats it as a 3 To call back, press {C}.
missed call and “Missed call” is displayed. To exit, press {OFF}.
This lets you know if you should view the caller list
to see who called while you were away. : Base unit
Phonebook name display Available for: KX-TGP550

When caller information is received and it matches
a phone number stored in the phonebook, the
1 {CID} (right soft key)
stored name in the phonebook is displayed and 2 Press {V} to search from the most recent call,
logged in the caller list. or {^} to search from the oldest call.
L If an arrow (>) is displayed after the
Ringer ID number, the whole phone number is not
shown. Press {>} to see the remaining
This feature can help you identify who is calling by
numbers. To return to the previous display,
using different ringers for different callers stored in
press {<}.
the phonebook (page 20, 23). You can assign a
different ringer to each phonebook entry. When a 3 To call back, lift the corded handset.
call is received from a caller stored in the To exit, press {EXIT}.
phonebook, the assigned ringer rings after the Note for handset and base unit:
caller information is displayed. L If the entry has already been viewed or
answered, “Q” is displayed, even if it was
viewed or answered using another unit.
L In step 3, the unit automatically uses the line the
call was received from to call back. If you want to
select a line;
Handset: {LINE} i {V}/{^}: Select the
desired line. i {C}
Base unit (KX-TGP550): {LINE} i {V}/{^}:
Select the desired line. i Lift the corded
handset.
42
Special Features
4 {V}/{^}: “Yes” i {SELECT} i {OFF}
Editing a caller’s phone number
: Base unit
before calling back
Y Handset
1 {CID} (left soft key)

2 {V}/{^}: Select the desired entry.

2 {V}/{^}: Select the desired entry. i
{ERASE}
L You can see the detailed information about
the caller by pressing {SINGLE}. 3 {V}/{^}: “Yes” i {SELECT} i {EXIT}
3 {MENU}
Erasing all caller information
4 {V}/{^}: “Edit and Call” i {SELECT}
5 Edit the number. Y Handset
L Press dial key ({0} – {9}) to add, {CLEAR}
to delete.
1 {CID} (left soft key) i {ERASE}
6 Press {CALL} or {C}. 2 {V}/{^}: “Yes” i {SELECT}
: Base unit : Base unit
Available for: KX-TGP550 Available for: KX-TGP550
1 {CID} (right soft key) 1 {CID} (right soft key) i {ERASE}
2 {V}/{^}: Select the desired entry. 2 {V}/{^}: “Yes” i {SELECT}

number, the whole phone number is not Storing caller information to the
shown. Press {>} to see the remaining phonebook
press {<}. Y Handset
3 {MENU} 1 {CID} (left soft key)
4 {V}/{^}: “Edit and Call” i {SELECT} 2 {V}/{^}: Select the desired entry.
5 Edit the number. L You can see the detailed information about
L Press dial key ({0} – {9}) to add, {CLEAR} the caller by pressing {SINGLE}.
to delete. 3 {MENU}
6 Lift the corded handset. 4 {V}/{^}: “Save phonebook” i {SELECT}
Note for handset and base unit: 5 Continue from step 3, “Editing entries”, page
L Handset: {LINE} i {V}/{^}: Select the 21.
desired line. i Press {CALL} or {C}.
Base unit (KX-TGP550): {LINE} i {V}/{^}: : Base unit
Select the desired line. i Lift the corded
handset.
Erasing selected caller information 2 {V}/{^}: Select the desired entry.
Y Handset L If an arrow (>) is displayed after the
number, the whole phone number is not
1 {CID} (left soft key) shown. Press {>} to see the remaining
2 {V}/{^}: Select the desired entry. i {MENU} numbers. To return to the previous display,
press {<}.
3 {V}/{^}: “Erase” i {SELECT}
3 {MENU}
43
Special Features
4 {V}/{^}: “Save phonebook” i {SELECT} L If an arrow (>) is displayed after the
5 Continue from step 3, “Editing entries”, page number, the whole phone number is not
24. shown.
Press {>} to see the remaining numbers. To
return to the previous display, press {<}.
2 When finished, press {EXIT}.
Voice mail service
Voice mail is an automatic answering service Message alert
offered by your service provider. After you You can select whether or not the message
subscribe to this service, your service provider’s indicator on the handset flashes slowly when new
voice mail system answers calls for you when you voice mail messages are recorded. The default
are unavailable to answer the phone or when your setting is “Off”.
line is busy. Messages are recorded by your
Y Handset
service provider, not your telephone. Please
contact your service provider for details of this 1 {MENU} i {#}{3}{4}{0}
service.
2 {V}/{^}: Select the desired setting. i
{SAVE} i {OFF}
Listening to voice mail messages
Note:
The unit lets you know that you have new voice
mail messages in the following ways: L While the message alert is on, battery operating
time is shortened.
– “New Voice Mail” is displayed on the display
if message indication service is available.
– The message indicator on the handset flashes
slowly if message alert feature is turned on
(“Message alert”, page 44).
– KX-TGP550: The VOICE MAIL indicator on the
base unit flashes.
Y Handset

2 {V}/{^}: “New Voice Mail” i {SELECT}
3 {V}/{^}: Select the desired line. i
{SELECT}
L 6 is displayed next to the line if it has new
messages.
number, the whole phone number is not
shown.
Push the joystick right to see the remaining
push the joystick left.
4 When finished, press {OFF}.
: Base unit
1 {VOICE MAIL} i {V}/{^}: Select the

desired item. i {SELECT}
44
Intercom Features
Note:
L Auto intercom cannot be used when:
Intercom features between – your handset is receiving a transferred
handsets outside call.
– all handsets are being paged by the base unit.
Intercom
Answering an intercom call using auto
Intercom calls can be made between handsets.
intercom
Note:
L If you receive an outside call while talking on the 1 When you are paged by another handset,
intercom, you hear interrupt tones (page 28). To speak into the microphone.
answer the call, press {OFF}, then press {C}. L To switch to the receiver, press {C}.
L When paging the handset, the paged handset 2 To end the intercom, press {OFF}.
beeps for 1 minute.
Monitoring audio in a room
Making an intercom call You can listen to the sound in a room where
1 {MENU} (center of joystick) i {V}/{^}: another handset is located.
“Intercom” i {SELECT} Important:
L Before using this feature, set auto intercom on
2 {V}/{^}: Select the desired unit. i {CALL}
the destination handset to “On (Ringer
L To stop paging, press {OFF}.
Off)” to allow access by other handsets.
3 When you finish talking, press {OFF}.
1 Call the destination handset (page 45).
Answering an intercom call L You can listen to the audio.
1 Press {C} to answer the page.

2 To mute your sound output, press {MUTE} if
necessary.
3 Press {OFF} to stop monitoring.
Auto intercom/Room monitor Transferring calls

This feature allows you to:
Outside calls can be transferred between 2
– answer an intercom call without pressing any handsets.
buttons on the handset.
– listen to the sound in a room where the handset
is located. 2 {V}/{^}: “Intercom” i {SELECT}
3 {V}/{^}: Select the desired handset. i
Turning auto intercom on/off {CALL}
“Off” (Default): Turns this feature off. 4 Wait for the paged party to answer.
“On (Ringer On)”: When an intercom call is
received, the handset rings 2 times then the
{C} to return to the outside call.
speakerphone is automatically turned on.
“On (Ringer Off)”: When an intercom call is 5 {OFF}
received, the handset does not ring and the
speakerphone is automatically turned on. This Transferring a call without speaking to the
allows you to easily monitor a baby’s room, for other handset user
example, from different areas of the house. 1 Perform from step 1 to 3, “Transferring calls”,
1 {MENU} (center of joystick) i page 45.
{#}{2}{7}{3} 2 {OFF}
2 {V}/{^}: Select the desired setting. L The outside call rings at the other handset.
3 {SAVE} i {OFF}
45
Intercom Features
Note:
Answering an intercom call
L If the other handset user does not answer the
call within 1 minute, the call rings at your Y Handset
handset again.
1 Press {C} to answer the page.
Answering a transferred call 2 When you finish talking, press {OFF}.
Press {C} to answer the page.
Note: : Base unit
L After the paging party disconnects, you can talk 1 Lift the corded handset or press {SP-PHONE}
to the outside caller. to answer the page.
2 When you finish talking, place the corded
handset on the cradle or press {SP-PHONE}.
Intercom features between Answering an intercom call using auto
the handset and base unit intercom
Before using the auto intercom, turn auto intercom
(KX-TGP550 only) on (page 45).
Intercom Y Handset
Intercom calls can be made between the handset 1 When you are paged by the base unit, speak
and base unit. into the microphone.
Note: L To switch to the receiver, press {C}.
L If you receive an outside call while talking on the 2 To end the intercom, press {OFF}.
intercom, you hear interrupt tones (page 28, 34).
– To answer the call with the handset, press Monitoring audio in a room using auto
{OFF}, then press {C}. intercom
– To answer the call with the base unit, place You can listen to the sound in a room where the
the corded handset on the cradle, then lift it handset is located using the auto intercom.
again. If the speakerphone is used, press
Important:
{SP-PHONE} 2 times.
L Before using this feature, set auto intercom on
L When paging the handset, the paged handset
the destination handset to “On (Ringer
beeps for 1 minute. Off)” to allow access by the base unit.
Making an intercom call : Base unit
Y Handset 1 Call the destination handset (page 46).

L You can listen to the audio.
2 {V}/{^}: “Intercom” i {SELECT}
2 To mute your sound output, press {MUTE} if
necessary.
3 {V}/{^}: Select the desired unit. i {CALL}
3 To stop monitoring, press {SP-PHONE} or
L To stop paging, press {OFF}.
place the corded handset on the cradle.
: Base unit
1 Press {j} – {k} or {ALL}.

L Lift the corded handset if needed.
L To stop paging, press the same button.
2 When you finish talking, press {SP-PHONE}
or place the corded handset on the cradle.
46
Intercom Features
: Base unit
Transferring calls
Outside calls can be transferred between the Lift the corded handset or press {SP-PHONE} to
handset and base unit. answer the page.
Note for handset and base unit:
Y Handset
L After the paging party disconnects, you can talk
1 During an outside call, press {MENU}. to the outside caller.
2 {V}/{^}: “Intercom” i {SELECT}
3 {V}/{^}: Select the base unit. i {CALL}
4 Wait for the paged party to answer. Handset locator
You can locate a misplaced handset by paging it.
{C} to return to the outside call.
1 Base unit:
5 {OFF}
{ALL}
: Base unit L All registered handsets beep for 1 minute.
2 To stop paging:
1 During an outside call, press {j} – {k} or
Base unit:
{ALL}.
Press {ALL}.
2 Wait for the paged party to answer. Handset:
L If the paged party does not answer, press ■ KX-TGP500:
the same button as in step 1 to return to the Press {OFF}.
outside call.
■ KX-TGP550:
3 Place the corded handset on the cradle. Press {C}, then press {OFF}.
Transferring a call without speaking to the

other handset or base unit user
Y Handset
1 Perform from step 1 to 3, “Transferring calls”,

page 47.
2 {OFF}
L The outside call rings at the other unit.
: Base unit
1 Perform step 1 and 2, “Transferring calls”,

page 47.
2 Place the corded handset on the cradle.
L The outside call rings at the other unit.
Note for handset and base unit:
L If the other handset or base unit user does not
answer the call within 1 minute, the call rings at
your unit again.
Answering a transferred call
Y Handset
Press {C} to answer the page.
47
Useful Information
Belt clip Wall mounting

■ To attach ■ To remove
Charger
1 Drive the screws (not supplied) into the wall.
25.4 mm
(1 inch)
Screws
Hooks
2 Mount the charger (A), then slide it down (B)
and to the right (C) until it is secure.
A
B
C
Note:
L Make sure that the wall is strong enough to
support the weight of the unit.
48
Useful Information
Base unit (KX-TGP500)

1 Remove the base unit stand by pushing (A)
and sliding down (B).
2 Mount the base unit by inserting the screws

into the round openings on the unit, then slide
the unit down to secure it.
Screws
Note:
L Make sure that the wall is strong enough to
support the weight of the unit.
To attach the base unit stand

Place the base unit stand by fitting the tab into the
slot on the base unit. Then slide the stand until it
clicks.
49
Useful Information
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Display message Cause/solution

Busy L The called unit is in use.
L The line you tried to join is not set to accept other units
(page 14, 18).
L 3 lines are already being used. Wait until C changes to
l (page 9).
L Other units are in use and the system is busy even though
l is displayed. Try again later.
L The handset you are using is too far from the base unit.
Move closer and try again.
L The line is in use. You can check the status of the line
(page 10).
Error!! L Other units are in use and the system is busy. Try again
later.
Failed L Phonebook copy failed (page 25). Confirm the other unit
(the receiver) is in standby mode and try again.
Incomplete L Phonebook copy is incomplete. The receiver’s phonebook
memory is full. Erase unnecessary phonebook entries
(page 21, 24) from the other unit (the receiver) and try
again.
Invalid L The unit does not have a registered line. Contact your
administrator.
L The handset you paged from the base unit is not
registered (KX-TGP550 only).
Memory full L The phonebook memory is full. Erase unnecessary
entries (page 21, 24).
L The call block list memory is full. Erase unnecessary
entries (page 31, 38).
No link to base. Reconnect L The handset has lost communication with the base unit.
main base AC adaptor. Move closer to the base unit and try again.
L Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L The handset’s registration may have been canceled. Re-
register the handset (page 41).
Plug Ethernet cable. L The supplied Ethernet cable has not been connected yet
or not connected properly. Contact your administrator for
Use rechargeable battery. L A wrong type of battery such as Alkaline or Manganese
was inserted. Use only the rechargeable Ni-MH batteries
noted on page 5.
50
Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC
adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then
insert the batteries into the handset again.
General use
Problem Cause/solution
The unit does not work. L Make sure the batteries are installed correctly. Refer to the
Quick Guide for details.
L Fully charge the batteries. Refer to the Quick Guide for details.
L Check the connections. Refer to the Quick Guide for details.
L Unplug the base unit’s AC adaptor to reset the unit. Reconnect
the adaptor and try again.
L The handset has not been registered to the base unit. Register
the handset (page 41).
I cannot hear a dial tone. L Confirm the Ethernet cable is properly connected. Refer to the
Quick Guide for details.
L Network settings may not be correct. Contact your
L Many installation issues can be resolved by resetting all the
equipment. First, shut down your modem, router, hub, base
unit, and computer. Then turn the devices back on one at a time
in this order: modem, router, hub, base unit, computer.
L If you cannot access Internet Web pages using your computer,
check to see if your Internet service provider is having
connection issues in your area. Contact your administrator for
I do not know how to erase L There are unviewed missed calls remaining. View them and
“Missed call” from the display. erase the message in the following way.
Handset:
1 {CID} (left soft key)
2 Push the joystick down to search from the most recent call,
or push the joystick up to search from the oldest call.
Base unit (KX-TGP550):
2 Press {V} to search from the most recent call, or press {^}
to search from the oldest call.
I cannot remember the password L Contact your administrator.
for the Web user interface.
51
Useful Information
I cannot program items. L Programming is not possible while either another handset or
the base unit is being used. Try again later.
L Programming is not possible while the base unit is downloading
data. Wait until the STATUS indicator stops flashing and lights
in steady green.
The display is in a language I L Change the display language (page 10).
cannot read.
While programming, the unit starts L A call is being received. Answer the call and start again after
to ring. hanging up.
I cannot register a handset to the L The maximum number of handsets (6) is already registered to
base unit. the base unit. Cancel unused handset registrations from the
base unit (page 41).
L Place the handset and the base unit away from other electrical
appliances.
I have programmed the Call L The feature may have been programmed by your administrator.
forward/Do not disturb/Block Contact your administrator for further information.
caller ID/Block anonymous calls, L Call forward (“Busy”/“No answer”) does not work when Do
but the unit does not work as not disturb is turned on (page 30, 37).
programmed.
STATUS indicator
The STATUS indicator continues L An IP address may not have been acquired or the static IP
flashing in amber. address is not appropriate. Check the base unit’s IP address:
Handset:
{MENU} (center of joystick) i {#}{5}{0}{1}
Base unit (KX-TGP550 only):
{MENU} (middle soft key) i {#}{5}{0}{1}
We recommend to perform the following with your
administrator. Contact your administrator for further
information.
– If necessary, change the base unit’s static IP address.
– If an IP address was not acquired, check your network
devices’ (router, modem, etc.) connections. If the
connections are made properly but the problem persists,
check your network devices’ (router, modem, etc.) settings.
L Many installation issues can be resolved by resetting all the
equipment. First, shut down your modem, router, hub, base
unit, and computer. Then turn the devices back on one at a time
in this order: modem, router, hub, base unit, computer.
L If you cannot access Internet Web pages using your computer,
check to see if your Internet service provider is having
connection issues in your area.
L For more troubleshooting help, contact your administrator.
52
Useful Information
The STATUS indicator flashes in L Unplug the base unit’s AC adaptor to reset the unit, then
amber rapidly although the IP reconnect the AC adaptor. If the STATUS indicator is still
address was acquired. flashing in amber rapidly, there may be a problem with the base
unit hardware. Contact your service provider.
The STATUS indicator lights in L The base unit’s IP address may conflict with the IP addresses
amber although the Ethernet of other devices on your local network. Check the base unit’s
cable is connected properly. static IP address:
Handset:
{MENU} (center of joystick) i {#}{5}{0}{1}
Base unit (KX-TGP550 only):
{MENU} (middle soft key) i {#}{5}{0}{1}
Then check the IP addresses of the other devices on your local
network. If necessary, change the base unit’s static IP address.
The STATUS indicator is off. L The base unit power is off.
L The Ethernet cable is not connected properly. Connect it.
L Your network devices (hub, router, etc.) are turned off. Check
the LEDs for the link status of the devices.
L The base unit power is booting up.
Battery recharge
The handset beeps and/or ) L Battery charge is low. Fully charge the batteries. Refer to the
flashes. Quick Guide for details.
I fully charged the batteries, but ) L Clean the charge contacts and charge again. Refer to the Quick
still flashes or 0 is displayed. Guide for details.
L It is time to replace the batteries. Refer to the Quick Guide for
details.
I fully charged the batteries, but L Clean the battery ends (S, T) and the charge contacts with a
the operating time seems to be dry cloth and charge again.
shorter.
Making/answering calls, intercom
_ is displayed. L The handset is too far from the base unit. Move closer.
L The base unit’s AC adaptor is not properly connected.
Reconnect the AC adaptor to the base unit.
L You are using the base unit or handset in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
L The handset is not registered to the base unit. Register it (page
41).
Noise is heard, sound cuts in and L You are using the handset or base unit in an area with high
out. electrical interference. Re-position the base unit and use the
handset away from sources of interference.
L Move closer to the base unit.
53
Useful Information
The handset does not ring. L The ringer volume is turned off. Adjust the ringer volume (page
13).
L Call forward, Do not disturb, or Block anonymous calls may
have been programmed by your administrator. Contact your
The base unit does not ring.*1 L The ringer volume is turned off. Adjust the ringer volume (page
17).
L Call forward, Do not disturb, or Block anonymous calls may
have been programmed by your administrator. Contact your
I cannot make a call. L Check if the STATUS indicator is lit in green. If it is not lit in
green, see “STATUS indicator” (page 8).
L You cannot make a call while the base unit is downloading the
software update. Wait until the STATUS indicator stops flashing
L The handset is too far from the base unit. Move closer and try
again.
L If the problem is not solved after trying the solutions above,
contact your administrator.
During a conversation, the L It may be caused by someone using a computer connected to
following occurs: the same network as the unit.
– noise is heard. L Confirm the speed of Internet connection. The unit requires 100
– the sound is interrupted. kbps for each upstream and downstream. If less than 100 kbps
– the sound is delayed. is provided, contact your administrator.
*1 KX-TGP550
Caller ID
Caller information is not L You may need to subscribe to Caller ID service. Contact your
displayed. administrator.
The displayed caller information is L Caller information may not be correct depending on your
not correct. service provider.
Caller information is displayed L Move closer to the base unit.
late.
The name stored in the L Edit the phonebook entry name to fit in 1 line of text (page 21,
phonebook is not displayed fully 24).
while an outside call is being
received.
54
Useful Information
Liquid damage
Liquid or other form of moisture L Disconnect the AC adaptor and Ethernet cable from the base
has entered the base unit/ unit. Remove the batteries from the handset and leave to dry for
handset. at least 3 days. After the base unit/handset are completely dry,
reconnect the AC adaptor and Ethernet cable. Insert the
batteries and charge fully before use. If the unit does not work
properly, contact your service provider.
Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying process.
Specifications
■ Standard:
DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0)
■ Frequency range:
1.92 GHz to 1.93 GHz
■ RF transmission power:
115 mW (max.)
■ Power source:
120 V AC, 60 Hz
■ Network interface:
10/100base-TX auto MDI/MDIX Ethernet LAN port
■ Support codecs:
G.711 µ-law, G.711 A-law, G.726 (32k), G.729A
■ Power consumption:
Base unit:
KX-TGP500
Standby: Approx. 1.3 W
Maximum: Approx. 1.9 W
KX-TGP550
Charger:
■ Operating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air humidity (dry)
Note:
L Design and specifications are subject to change without notice.
L The illustrations in these instructions may vary slightly from the actual product.
Trademarks
L Microsoft Excel is a registered trademark of Microsoft Corporation in the United States and/or other
countries.
L All other trademarks identified herein are the property of their respective owners.
55

Parts of this product use Open Source Software. Relevant conditions apply to this software. Panasonic
cannot accept inquiries regarding the content of the following copyright and license information.
<<NetBSD kernel>>
This product uses a part of NetBSD kernel.
The use of a part of NetBSD kernel is based on the typical BSD style
license below.
Copyright (c)
The Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms, with or without

modification, are permitted provided that the following conditions
are met:
1. Redistributions of source code must retain the above copyright
notice, this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright
notice, this list of conditions and the following disclaimer in the
documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software
must display the following acknowledgement:
This product includes software developed by the University of
California, Berkeley and its contributors.
4. Neither the name of the University nor the names of its contributors
may be used to endorse or promote products derived from this software
without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS `ÀS IS'' AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS
OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT
LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY
OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGE.
However, parts of the NetBSD Kernel are provided with the following copyright notices.
Copyright (c) 1980, 1983, 1988, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1980, 1986, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1982, 1985, 1986, 1988, 1993, 1994 The Regents of the University of California. All rights reserved.
Copyright (c) 1982, 1986, 1988, 1990, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1982, 1986, 1988, 1990, 1993, 1994, 1995 The Regents of the University of California. All rights
reserved.
Copyright (c) 1982, 1986, 1988, 1990, 1993, 1995 The Regents of the University of California. All rights reserved.
56
Copyright (c) 1983, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1988 Regents of the University of California. All rights reserved
Copyright (c) 1988 Stephen Deering.
Copyright (c) 1988 University of Utah.
Copyright (c) 1989 The Regents of the University of California. All rights reserved.
Copyright (c) 1992 Regents of the University of California. All rights reserved.
Copyright (c) 1993 Adam Glass
Copyright (C) 1993 by Sun Microsystems, Inc. All rights reserved.
Copyright (c) 1994 Gordon W. Ross
Copyright (c) 1994 Winning Strategies, Inc. All rights reserved.
Copyright (C) 1995, 1996, 1997, and 1998 WIDE Project. All rights reserved.
Copyright (c) 1996 John S. Dyson All rights reserved.
Copyright (c) 1996 Matt Thomas. All rights reserved.
Copyright (c) 1996 Matthew R. Green. All rights reserved.
Copyright (c) 1996 Paul Kranenburg
Copyright (c) 1996, 1997, 1999, 2001 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 1996, 2000 Christopher G. Demetriou. All rights reserved.
Copyright (c) 1996,1999 by Internet Software Consortium.
Copyright (c) 1996-1999 by Internet Software Consortium.
Copyright (c) 1997 Jonathan Stone and Jason R. Thorpe. All rights reserved.
Copyright (c) 1997 Christos Zoulas. All rights reserved.
Copyright (c) 1997 Manuel Bouyer. All rights reserved.
Copyright (c) 1997, 1998 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 1997, 1998, 2001 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 1997,98 The NetBSD Foundation, Inc. All rights reserved.
Copyright (C) 1997-2000 Sony Computer Science Laboratories Inc. All rights reserved.
Copyright (c) 1997-2002 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 1998 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 1998 Todd C. Miller <Todd.Miller@courtesan.com> All rights reserved.
57
Copyright (C) 1999 WIDE Project. All rights reserved.
Copyright (c) 1999, 2000 Jason L. Wright (jason@thought.net) All rights reserved.
Copyright 1998 Massachusetts Institute of Technology. All rights reserved.
Copyright 2001 Wasabi Systems, Inc. All rights reserved.
Portions Copyright (c) 1993 by Digital Equipment Corporation.
Portions Copyright (c) 1995 by International Business Machines, Inc.
Copyright (c) 1996 by Internet Software Consortium. All rights reserved.
Copyright (c) 1980, 1986, 1989 Regents of the University of California. All rights reserved.
Copyright (c) 1994 Christopher G. Demetriou. All rights reserved.
Copyright (c) 1996 Gardner Buchanan <gbuchanan@shl.com> All rights reserved.
Parts of the NetBSD Kernel are provided with the licenses that are slightly different from the
above Berkeley-formed license. Please refer the source code of the NetBSD Kernel about the details.
The source code of the NetBSD Kernel is provided by the NetBSD CVS Repositories
(http://cvsweb.netbsd.org/bsdweb.cgi/), and this product includes parts of the source code in the
following directories.
http://cvsweb.netbsd.org/bsdweb.cgi/src/sys/kern/
http://cvsweb.netbsd.org/bsdweb.cgi/src/sys/net/
http://cvsweb.netbsd.org/bsdweb.cgi/src/sys/netinet/
<<OpenSSL>>
The product includes software developed by the OpenSSL Project and it is used under the following license.
LICENSE ISSUES
==============
The OpenSSL toolkit stays under a dual license, i.e. both the conditions of
the OpenSSL License and the original SSLeay license apply to the toolkit.
See below for the actual license texts. Actually both licenses are BSD-style
Open Source licenses. In case of any license issues related to OpenSSL
please contact openssl-core@openssl.org.
OpenSSL License
---------------
/* ====================================================================
* Copyright (c) 1998-2004 The OpenSSL Project. All rights reserved.
*
* Redistribution and use in source and binary forms, with or without
* modification, are permitted provided that the following conditions
* are met:
*
* 1. Redistributions of source code must retain the above copyright
* notice, this list of conditions and the following disclaimer.
*
58
* 2. Redistributions in binary form must reproduce the above copyright

* notice, this list of conditions and the following disclaimer in
* the documentation and/or other materials provided with the
* distribution.
*
* 3. All advertising materials mentioning features or use of this
* software must display the following acknowledgment:
* "This product includes software developed by the OpenSSL Project
* for use in the OpenSSL Toolkit. (http://www.openssl.org/)"
*
* 4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to
* endorse or promote products derived from this software without
* prior written permission. For written permission, please contact
* openssl-core@openssl.org.
*
* 5. Products derived from this software may not be called "OpenSSL"
* nor may "OpenSSL" appear in their names without prior written
* permission of the OpenSSL Project.
*
* 6. Redistributions of any form whatsoever must retain the following
* acknowledgment:
* "This product includes software developed by the OpenSSL Project
* for use in the OpenSSL Toolkit (http://www.openssl.org/)"
*
* THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT `ÀS IS'' AND ANY
* EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
* IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
* PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT
* NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
* LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
* HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,
* STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
* ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED
* OF THE POSSIBILITY OF SUCH DAMAGE.
* ====================================================================
*
* This product includes cryptographic software written by Eric Young
* (eay@cryptsoft.com). This product includes software written by Tim
* Hudson (tjh@cryptsoft.com).
*
*/
Original SSLeay License

-----------------------
/* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com)

* All rights reserved.
*
* This package is an SSL implementation written
* by Eric Young (eay@cryptsoft.com).
* The implementation was written so as to conform with Netscapes SSL.
*
* This library is free for commercial and non-commercial use as long as
* the following conditions are aheared to. The following conditions
* apply to all code found in this distribution, be it the RC4, RSA,
* lhash, DES, etc., code; not just the SSL code. The SSL documentation
* included with this distribution is covered by the same copyright terms
* except that the holder is Tim Hudson (tjh@cryptsoft.com).
*
* Copyright remains Eric Young's, and as such any Copyright notices in
* the code are not to be removed.
* If this package is used in a product, Eric Young should be given attribution
59
* as the author of the parts of the library used.

* This can be in the form of a textual message at program startup or
* in documentation (online or textual) provided with the package.
*
* Redistribution and use in source and binary forms, with or without
* modification, are permitted provided that the following conditions
* are met:
* 1. Redistributions of source code must retain the copyright
* notice, this list of conditions and the following disclaimer.
* 2. Redistributions in binary form must reproduce the above copyright
* notice, this list of conditions and the following disclaimer in the
* documentation and/or other materials provided with the distribution.
* 3. All advertising materials mentioning features or use of this software
* must display the following acknowledgement:
* "This product includes cryptographic software written by
* Eric Young (eay@cryptsoft.com)"
* The word 'cryptographic' can be left out if the rouines from the library
* being used are not cryptographic related :-).
* 4. If you include any Windows specific code (or a derivative thereof) from
* the apps directory (application code) you must include an acknowledgement:
* "This product includes software written by Tim Hudson (tjh@cryptsoft.com)"
*
* THIS SOFTWARE IS PROVIDED BY ERIC YOUNG `ÀS IS'' AND
* ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
* IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
* ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE
* FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
* DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS
* OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
* HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT
* LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY
* OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
* SUCH DAMAGE.
*
* The licence and distribution terms for any publically available version or
* derivative of this code cannot be changed. i.e. this code cannot simply be
* copied and put under another distribution licence
* [including the GNU Public Licence.]
*/
<<MD5>>
This software uses the Source Code of RSA Data Security, Inc. described in the RFC1321 (MD5 Message-Digest
Algorithm).
-----------------------------------------------------------------
Copyright (C) 1991-2, RSA Data Security, Inc. Created 1991. All
rights reserved.
License to copy and use this software is granted provided that it

is identified as the "RSA Data Security, Inc. MD5 Message-Digest
Algorithm" in all material mentioning or referencing this software
or this function.
License is also granted to make and use derivative works provided

that such works are identified as "derived from the RSA Data
Security, Inc. MD5 Message-Digest Algorithm" in all material
mentioning or referencing the derived work.
RSA Data Security, Inc. makes no representations concerning either

the merchantability of this software or the suitability of this
software for any particular purpose. It is provided "as is"
without express or implied warranty of any kind.
These notices must be retained in any copies of any part of this

documentation and/or software.
-----------------------------------------------------------------
60
<<MT19937>>
The MT19937 software that Takuji Nishimura and Makoto Matsumoto developed
is contained, and this product shall be used subject to the following
license conditions.
Copyright (C) 1997 - 2002, Makoto Matsumoto and Takuji Nishimura,

All rights reserved.

are met:


3. The names of its contributors may not be used to endorse or promote

products derived from this software without specific prior written
permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS

"AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
<<thttpd>>
The thttpd software that ACME Labs developed is contained, and this product shall be used subject to the following
license conditions.
Copyright 1995,1998,1999,2000 by Jef Poskanzer <jef@acme.com>.

All rights reserved.

are met:


THIS SOFTWARE IS PROVIDED BY THE AUTHOR AND CONTRIBUTORS `ÀS IS'' AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS
OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT
LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY
OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGE.
61
Index
Memory full: 50
MENU icons: 9, 10
Index Missed calls: 42
A Additional handset: 41 Mute: 13, 18
Anonymous calls: 31, 38 P Phonebook: 20, 23
Answering calls R Redialing: 12, 16
Base unit: 17 Ringer tone: 28, 34
Handset: 13 Room monitor: 45, 46
Auto intercom: 45 S Shared lines: 14, 18
Auto talk: 13 Software update: 32, 38
B Battery: 5 Speed dial: 21, 24
Belt clip: 48 SP-PHONE (Speakerphone): 16
Block anonymous: 30, 37 STATUS indicator: 8, 52
Block Caller ID: 31, 38 T Transferring calls: 14, 18, 45, 47
C Call block: 30, 37 Troubleshooting: 51
Caller ID service: 42 V Voice mail: 44
Caller list: 42 Volume
Caller list edit: 43 Receiver: 12, 16
Call forward: 29, 36 Ringer (Base unit): 17, 34
Call share: 14, 18 Ringer (Handset): 13, 28
Call waiting: 14, 18 Speaker: 12, 16
Chain dial: 21, 24
W Wall mounting: 48
CID (Caller ID): 42
Web user interface: 40
Conference calls: 15, 19
D Date and time: 31, 38
Direct commands: 27, 34
Display
Contrast: 28, 34
Language: 10
Do not disturb: 30, 37
E Embedded web: 40
Emergency calls: 5
Error messages: 50
H Handset
Deregistration: 41
Locator: 47
Name: 31
Registration: 41
Hold: 13, 17
I Intercom: 45, 46
Interrupt tone: 28, 34
IP address: 8, 52, 53
IP service: 26, 33
IP settings: 28, 34
J Joining a call: 14, 18
K Key tone: 28
L Line status: 10
M Making calls
Base unit: 16
Handset: 12
62
3DQDVRQLF7HOHSKRQH6\VWHPV
See More
Panasonic Manuals www.voicesonic.com
Phone 877-289-2829
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal
use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic
Communications Co., Ltd.
© Panasonic Communications Co., Ltd. 2009
PNQX2112ZA CM0709SY0

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Panasonic Telephone Systems

Model No. KX-TGP500

Model shown is KX-TGP500.

Model shown is KX-TGP550.

Thank you for purchasing a Panasonic product.

Introduction Y Phonebook using the Handset

: Making and Answering Calls : Programming using the Base

Open Source Software

About this guide

Base unit Handset

About the Web user interface

Accessory item Order number

Expanding your phone system

L Controls (Base unit)

*2 Your service provider needs to support voice

Navigator key/volume key

Understanding the indicators on the base unit

Top menu icons

Handset display items Icon Feature

Item Meaning – Push the joystick left to return to the previous

1 {LINE} (right soft key)

Available for: KX-TGP550

Making calls Making a call using the redial

Answering calls Temporary handset ringer

Making another call during a

Editing/erasing/storing a Adjusting the base unit

3 {V}/{^}: “Yes” i {SELECT} i {OFF} 4 {V}/{^}: “Yes” i {SELECT} i {OFF}

Making a call using a speed dial key

Canceling a speed dial assignment

Character table for entering names Scrolling through all entries

Erasing an entry 4 {V}/{^}: “Yes” i {SELECT} i {EXIT}

1 Find the desired entry (page 23). i Note:

Erasing all entries Making a call using a speed dial key

Copying all entries

Programming by scrolling through the display menus

Main menu Sub-menu 1 Sub-menu 2 Page

Main menu Sub-menu 1 Sub-menu 2 Page

Programming using the direct commands

Feature Feature Setting code System Page

Feature Feature Setting code System Page

1 {MENU} (center of joystick) By entering phone numbers:

2 {V}/{^}: “IP service” i {SELECT}

Viewing/editing/erasing call block

Date and time

Updating the base unit

Confirming the base unit software

Programming by scrolling through the display menus

Main menu Sub-menu 1 Sub-menu 2 Page

Main menu Sub-menu 1 Sub-menu 2 Page

Programming using the direct commands

Feature Feature Setting code System Page

1 {MENU} (middle soft key) By entering phone numbers:

2 {V}/{^}: “IP service” i {SELECT}

Viewing/editing/erasing call block

Confirming the base unit software

Programming through the

1 {MENU} (center of joystick) i

1 {MENU} (middle soft key) i {#}{5}{3}{4}

unit 3 {V}/{^}: Select the desired unit. i