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    Eswari: Ref: 82 Date: 02 FEB 2023

    Uploaded by

    kshirabdhy20047103
    The document is a rejection letter from ICICI Lombard General Insurance Company regarding an insurance claim filed by Eswari under her health insurance policy. The claim is being rejected because the balance sum insured under the policy has been exhausted. The letter provides the claim number, UHID, policy number, and coverage period for reference. It also mentions that if the customer has any other queries, they should contact the insurance company within 8 weeks for assistance, and details are provided on the grievance redressal procedure if the customer is not satisfied with the resolution.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Eswari: Ref: 82 Date: 02 FEB 2023

    Uploaded by

    kshirabdhy20047103
    40 views2 pages
    The document is a rejection letter from ICICI Lombard General Insurance Company regarding an insurance claim filed by Eswari under her health insurance policy. The claim is being rejected because the balance sum insured under the policy has been exhausted. The letter provides the claim number, UHID, policy number, and coverage period for reference. It also mentions that if the customer has any other queries, they should contact the insurance company within 8 weeks for assistance, and details are provided on the grievance redressal procedure if the customer is not satisfied with the resolution.

    Original Description:

    ICIC Lombord queery

    Original Title

    220202875738

    Copyright

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    The document is a rejection letter from ICICI Lombard General Insurance Company regarding an insurance claim filed by Eswari under her health insurance policy. The claim is being rejected because the balance sum insured under the policy has been exhausted. The letter provides the claim number, UHID, policy number, and coverage period for reference. It also mentions that if the customer has any other queries, they should contact the insurance company within 8 weeks for assistance, and details are provided on the grievance redressal procedure if the customer is not satisfied with the resolution.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    40 views2 pages

    Eswari: Ref: 82 Date: 02 FEB 2023

    Uploaded by

    kshirabdhy20047103
    The document is a rejection letter from ICICI Lombard General Insurance Company regarding an insurance claim filed by Eswari under her health insurance policy. The claim is being rejected because the balance sum insured under the policy has been exhausted. The letter provides the claim number, UHID, policy number, and coverage period for reference. It also mentions that if the customer has any other queries, they should contact the insurance company within 8 weeks for assistance, and details are provided on the grievance redressal procedure if the customer is not satisfied with the resolution.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Ref 

                     :  82
    Date :  02­FEB­2023
    To

    Dear Sir/Madam,
    Claim Number 220202875738
    Claim of ESWARI
    UHID IL20496464501
    Policy Number 4016/133728394/06/000
    COMPASS IT SOLUTIONS
    Policy Name
    AND SERVICES PVT LTD
    Coverage Period 21­JUL­22 to 20­JUL­23
    Date of Admission 08­JAN­23

    On behalf of ICICI Lombard General Insurance Co. Ltd, we thank you for preferring ICICI Lombard as your health insurance
    partner. 

    We have perused the documents submitted by you and regret to inform you that your claim cannot be settled for the following
    reasons.

    Sr No Reason Description


    1 Sum Insured Exhausted 1.  As the balance sum insured available under this
    policy is exhausted, hence the claim stands rejected.
    2.  Kindly reject this claim as BSI exhausted.

    We continue to remain committed to you as a valued customer and assure you the best services at all times.
    Should you like any further clarification, please feel free to write to us at the below mentioned address, or e­mail us according
    to your preference, quoting the above claim no, and we shall be pleased to assist.
    “In case you have any query, kindly contact us within a period of 8 weeks. In case no response is received from your
    end within 8 weeks, the claim would be considered as accepted Rejection from our end”

    “In case you are not satisfied with the resolution provided, you may visit our website
    https://www.icicilombard.com/content/ilom­en/ServiceCouncil/SQindex.html for Grievance Redressal procedure and
    Insurance Ombudsman office details for the resolution of your grievance”

    Associate Vice President­ Health Claims
    For ICICI Lombard General Insurance Company Ltd
    ICICI LOMBARD HEALTH CARE
    Contact Details: Email: ihealthcare@icicilombard.com
    Address:
    ICICI Lombard Health Care,
    01st, 04th, 05th & 06th Floor,
    Varun Towers II, Opp Hyderabad Public School,
    Begumpet,
    Hyderabad – 500016,
    Telangana.
    IRDA Registration No. 115

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