It Watchdog Goos
It Watchdog Goos
It Watchdog Goos
WxGoos Series Instructions it is time to setup the network card, so that the
system can communicate with the unit.
NIC setup
Overview To connect to the Goose, the network card setting
on the computer need to be adjusted. The steps below
I/O Ports will guide you through changing the network settings in
Provides 3 analog inputs that are read by the unit. The Windows XP.
port is labeled “C123C”. The C ports are for the common 1. Click on the Start button.
lead of the analog inputs. The “123” ports are for the posi- 2. Select the Control Panel. If the control panel is
tive leads. Instructions for hooking up analog inputs can not an option you may need to choose Settings ->
be found in the Troubleshooting section. These show up Control Panel.
as IO-1, IO-2, IO-3 on the unit’s webpage. These can be
given friendly names that correspond to what is attached. 3. Click on the Network Connections icon.
Some units do not have I/O ports. 4. You should now see one of more icons that repre-
sent network cards installed on your system.
Choose the network card you connected the Goose
to and right click it and select Properties.
5. Find and double-click Internet Protocol (TCP/IP).
6. This opens a window that shows your current
network card settings. It should like similar to
the window shown in figure 2. Make a note of
the current settings, so that they can be restored
later.
Sensor Ports
This is a set of 1 to 5 inputs for 1-wire sensors. Using
the appropriate splitters up to 16 sensors can be attached
to the unit. The unit automatically detects the attached
sensors and provides you with correct data for each
sensor.
LCD
This is an option on certain units. Sensors chosen on
the Logs page are displayed on the LCD.
Buzzer Reset
This allows you to silence the buzzer, on unit with this
option.
Setup
For the initial setup of the Goose it is recommended that
you connect the Goose directly to a local system, instead
of trying to reach it through a network. The following Figure 2: NIC Settings for Unit at Default IP
steps will guide you through making initial contact with
the unit.
7. Ensure that “Use the following IP address” is
Connections selected and enter the following settings in the
1. Power the unit using the supplied power supply. appropriate fields.
IP Address: 192.168.123.100
2. Ensure that the green power indicator is on. Soon Subnet Mask: 255.255.255.0
after powering on, the green Ethernet status indi- Gateway: 192.168.123.1
cator will blink three times.
8. You can leave the DNS fields blank. Click the OK
3. Connect the unit to a local system using a cross- button on the TCP/IP window to save the changes.
over cable. Then click OK on the Local Area Connection window
4. The orange Link indicator will turn on if a good to finalize the process.
link has been established. If the indicator does not
light, then check the connections and/or try a new Connecting to the Goose
cross-over cable.
Once the network settings have been adjusted you can
connect to the unit using a browser.
1. Open a web browser. PDA: A small version of the Sensors page, used on
PDA’s and cell phones.
2. Type in http://192.168.123.123 in for the
address. WAP: A special version of the Sensors page, used by
WAP-enabled cell phones.
3. You should get a screen that looks like figure 3. XML: The current data, along with device information,
displayed in XML.
4. If so, you are able to connect to the Goose. To
configure the IP address on the unit, refer to the MIB: Check on this link to download the MIB for the
Goose. Used in SNMP.
Configuration tab section.
Tabs Overview
Sensors
This is the main screen. Here you can see the current
values for the sensors that are attached to the unit. For
each device there is a graph that shows trends in the
data.
Logs
On this screen, you get a graph for a selected group of
sensors and a certain time frame. You can also download
log data from this page and set the logging frequency.
Display
Use the display tab to change the default names of
the devices. On this page you can also see devices that
are unplugged or unavailable. You are given the option of
removing them from memory. On the display page, you set
the temperature unit.
Control
This tab provides the interface to elements that can be
controlled by the Goose.
Configuration
The configuration tab is used to configure the main
features of the Goose, including email, SNMP, user
accounts, and an IP camera.
Sensors Tab
Current readings Figure 4: All data, alarms and configurations are presented
in graphic form on easy-to-understand HTML pages. All data
The current values for each sensor are displayed on the values are graphed.
Sensors page. These are updated automatically every 60
seconds. For a faster update hit the Refresh button on your Camera Image
browser. Sensors are grouped together by device. Only
devices that are currently available will show up on this This is an image provided by a supported IP camera. It
screen. Unplugged devices will not. The internal sensors will be found inside the first device box. It will only appear
are displayed in the first box, with the other device boxes if a camera has been configured on the Configuration tab.
following. The image is updated every 20 seconds or when the page
is updated.
Graphs
In each device box, there is a line graph, showing the
trend of the sensors for that device. The colors on the Logs Tab
graph, match with the color box next to each sensor. If a
sensor does not have a color box next to it, then it will not Graph
be graphed. The X-axis shows time and the Y-axis shows
value. The value axis will change scale to keep the graph On the Logs Tab is a set of controls for the Logs graph.
data within the graph window. You can select sensors and the time span to use for the
graph. The Y-axis shows the sensor values and the time is
Alternate Formats shown on the X-axis. The legend at the bottom of the graph,
provides the sensor name for each color used on the graph.
The Alternate Formats links are used to get informa- On the left side of the screen is a series of checkboxes, one
tion from the Goose in a variety of formats. for each sensor. To graph the sensor, make sure its box is
checked. Use the Time range drop-down above the graph
to adjust the time range for the graph. Click on an Update
Graph button to get a new graph, when a change is made.
On a unit with a LCD display the checkboxes also control
which sensors will be displayed on the LCD.
Temperature Unit
Figure 5: Logs Tab Use the Temperature drop-down box to change the
unit of measurement for temperature. Then select Save
Changes to finalize the change.
Download Logs
To download the log history, select the “Click here to
download raw log data” link. The log file is in CSV format
and will be called “log.csv”. This download can take quite a
Alarms Tab
while, if the unit has been running for some time. Alarm Settings
Logging Frequency From the Alarms tab you can setup the unit to notify
you if a sensor’s value goes outside of an acceptable range.
The Goose saves log data on a set interval, determined For each sensor there is a Low Trip, High trip and Alarm
by the logging frequency. To change the frequency, edit State. Use the low and high trips to set the acceptable
the value in the Logging Frequency input field and click range for the sensor. If the current value of the sensor
Save Changes. The acceptable range is 15 to 250 seconds. goes below the Low Trip or higher than the High Trip, or
A lower frequency saves data more often, but at a cost of the device is unplugged the alarm is considered tripped.
fewer days of saved data. The text under the graph, gives When the value goes back into the acceptable range or
the number days that can be logged at the current logging the device is reattached, the alarm is cleared. To control
frequency. The data log is a circular buffer. Once it fills up, how you will be notified of alarm trips and clears use the
old data is overwritten by the newer data. Alarm State drop-down. The choices are Email, SNMP trap,
Buzzer( if the unit has one), or a combination of these. One
Delete Logs notification is sent when the alarm is tripped and another
To clear the log data, check the Delete Log History notification is sent when the alarm clears. Set the alarm
checkbox and click on the Save Changes button. In a few state to Disabled if you do not want to set an alarm for a
seconds the graphs should clear and graphing will resume sensor. Make sure to click Save Changes after adjusting
in a few minutes, depending on the logging frequency. the alarm settings.
Test Alarms
Display Tab The Test Alarms section is used to send test alarm trip
and clear notifications. The following instructions describe
how to use this feature.
Friendly names 1. Select a sensor to test from the Sensors drop-
On the Display page is a list of the friendly names for down.
each device attached to the unit. If the Goose has I/O
sensors, the friendly names for these can be located in 2. Choose the method of notification from the Alarm
the section below the device friendly names. To change State drop-down.
a friendly name, edit the name in the input field and click 3. Use the Trap Type drop-down to pick between trip
Save Changes. The friendly name for a device is saved as or clear.
long as the device remains in this list, even if the device 4. Click the Test button to send the notification.
is unplugged.
Figure 9: Configuration Tab
Event Log
The Event log is a chronological list of events that have
taken place on the unit. This is where errors, and warnings
are listed as well as alarm notifications. The Event Log
is also useful for debugging email and SNMP issues. The
default logging level is Verbose. To change this use the
drop-down box to select the logging level and then click
Set Mode.
Control Tab
From this tab you are able to manipulate any control Figure 10: Email Configuration
devices that might be attached to the system. For instance,
a Power Egg 2 would have the status of receptacles and HTTPS ports. The default port for HTTP is 80, and 443 for
buttons to turn them on and off. An example of this is HTTPS.
shown in figure 8.
Time
For the unit to know the date, it needs to be able to
connect to an NTP server. The IP address for two servers
can be entered. If these fields are left blank the unit will
use the default addresses of 192.5.41.40 and 192.5.41.41.
To adjust the time retrieved from the NTP server for time
zone and/or Daylight Savings, use the “Timezone offset
from GMT” field.
Update firmware
Below are the instructions to update the firmware on
the unit. These instructions can also be found in the firm-
ware zip file.
1. Download the latest firmware for your device from:
www.itwatchdogs.com/downloads.shtml
2. Connect the unit with a CROSS-OVER CABLE to
Figure 11: SNMP Configuration the computer that will be used for the update.
Trying to update a unit not directly attached to a
User Accounts computer MAY damage the unit and WILL VOID
Use the Name and Password section to control access YOUR WARRANTY.
to the unit. There are three levels of access. The highest 3. Change your Network Interface Card’s (NIC)
is admin, which allows full access to the unit. The second settings to the following:
level of access is Control. This allows access to the Sensors,
Logs and Control tab. Control access also lets the user IP address ‘192.168.123.100’
change the logging frequency and delete the logs from the Subnet Mask ‘255.255.255.0’
Logs tab. The lowest access level is Read-only. The user Gateway ‘192.168.123.1’
can view the Sensors and Logs tab. At the Read-only level, 4. If you have enabled the built-in Windows fire-
the user can not change the logging frequency nor delete wall or any third-party firewall, disable it before
log history on the Logs tab. continuing.
5. Extract the zip file to an easy to find location (ie a
folder on your desktop or at the root level of your
hard disk)
6. Open the folder in Windows Explorer.
7. Double-click on the ‘updater.exe’ file and follow the
on-screen instructions.
8. If everything works properly, the device should
be available for use about two minutes after the
update is complete.
9. Restore the NIC’s previous settings once the firm-
ware update is complete.
Door Sensors
Use these small magnetic position
sensors to determine door position.
These ports are supplied with a +5 vdc supply volt- The sensors mount in two parts; the switch body (the
age which sense whether the door sensors are open or part with the screw terminals) and the magnet. These
closed. should be mounted as close as possible. The range of
operation is about an inch. The third part is a plastic
The sensors are standard magnetic door sensors used in screw terminal cover.
security applications. Either Normally Open or Normally
Closed Sensors can be used. ITW recommends Normally
Closed sensors (door closed, switch closed) so that a
alarm can be generated if the connection wire breaks.
Installation
Normally Closed
The sensors are normally mounted with self-tapping screws.
C
Some users report using double-sided tape but ITW does
1
not recommend this because the tape can dry out and
lose adhesion.
2
Normally Closed in Series
The sensors connect to the WeatherGoose with 24awg solid
3
copper wire. Runs of over 100 feet can be used.
Alarm Send Delay
C
There is some delay between a door opening or closing due
to two factors: First the polling of the sensors can take up
to five seconds, and second, the delay of the e-mail alarm
message to travel over the Internet.
When one of the C123C contacts are shorted (closed) the Connect the sensors to the C123C block. “C”
reported value approaches zero, typically values of 2 or 3 is common (ground). If more than three door
are seen. When the contact opens, the value jumps to 99. sensors are to be used, they can be wired in series
Set the alarm to have a least 10 units above and below (Normally Closed). When one opens, the current
these values to avoid edge-value triggering. ceases and a alarm is sent. If Normally Open
sensors are used they should be wired in parallel.
Includes 30 of cable
ITWatchDogs.com
12885 Research Blvd. Suite 210B
512-257-1462
WaterSensor(8x11)031406.indd
Water Sensor
Know when water invades your spaces
Detect Moisture
The I/O ports are supplied with a +5VDC supply voltage A water sensor shown with the metal water detectors
which senses whether water is present due to the change pointed up. When installed, these metal brads must
in conductivity in the water sensor. face down.
The water sensor can show whether the sensor is dry, Water Sensor
damp, or completely immersed in water. Increasing damp-
C
ness will be shown as a downward trend in the graph as
conductivity increases.
1
2
Conductivity Bridge
3
The water sensors continuously measure the conductivity
C
of the environment they are immersed in. In dry air, the
reading should be about “99”. When placed in a glass of
tap water the reading should be around “50”. Intermedi-
ate values show the conductivity increasing as the reading Water Sensors wired in
decreases. parallel
Cable Length When mounted in a metal tray, mount the sensor face
down on an insulating surface such as a vinyl floor tile.
Cable runs of 100’ and over are common. Use 22 or
Secure the sensor with tie wraps or wooden brackets.
24 AWG solid wire for easy insertion into the C123C I/O
ports.
512-257-1462
D-Link3320Camera052007(8.5x11).indd
Web Camera
10/100 Ethernet
with 2-Way Audio
Low-cost Camera adds Still and Motion
Images to WeatherGoose Climate Monitors
Motion Detection
The user can define three zones for motion detection.
If motion is detected an e-mail is sent. This feature
is useful in server room monitoring where there are no
doors alarms. Both the WeatherGoose and WatchDog
Console applications are pre-configured to use the D-Link
3220 Camera. WeatherGoose
Non-Client (JPEG) or Active-X Environments
Once the address is loaded into the configuration
table, the camera is commanded through the camera’s
API to add a JPEG still image to the WeatherGoose’s home
page. This method of adding an image does not require
the user’s Browser to load the Active-X plug-in which is Camera
disabled in many IT environments. The camera is assigned an IP address and connects to a switch or
If the user wishes to enable the Active-X capability, the hub. A static IP address is necessary for WeatherGoose opera-
camera will produce moving images simply by double- tion.
clicking on the WeatherGoose Web page.
Adds Video to Server Room Monitoring
Motion Detection
Each WeatherGoose can be configured to operate
with the D-Link DCS 3220 Securicam by entering the IP The user can define three zones for motion detection.
address of the camera. If motion is detected an e-mail is sent. This feature is
useful in server room monitoring where there are no door
The camera is powered by a small wall transformer
alarms.
and connects to a network as part of a network or sub-
net. Both the WeatherGoose and WatchDog Console appli-
cations are pre-configured to use the D-Link 3220 Camera.
Standard Ethernet cables are used and the camera
usually connects to a switch or a hub. For set-up, the Non-Client (JPEG) or Active-X Environments
camera can be directly connected to a PC by use of a cross-
over cable. Once the address is loaded into the configuration
table, the camera is commanded through the camera’s API
to add a JPEG still image to the WeatherGoose’s home page. Warranty
This method of adding an image does not require the user’s • 1 Year
Browser to load the Active-X plug-in which is disabled in
many IT environments.
If the user wishes to enable the Active-X capability,
the camera will produce moving images simply by double
clicking on the WeatherGoose Web page.
12885 Research Blvd. Suite 210B
Technical Specifications Austin, Texas 78750
Remote Management 512-257-1462
• Configuration Accessible via Web Browser
• Record to a Local Hard Drive via Web Browser
http://itwatchdogs.com
Networking Protocol
• TCP/IP, HTTP, SMTP, FTP, Telnet, NTP, DNS, DHCP,
UPnPTM, and DDSN Support.Connectivity
• 10/100Mbps Fast Ethernet
Auto Negotiation (Specifications are subject to change.)
• MPEG4 Simple Profile
Audio
• 2-Way Audio
• Built-in Microphone
• 8Kbps
Video Resolution
• Up to 30 fps at 176 x 120
• Up to 30 fps at 352 x 240
• Up to 10 fps at 704-480
General I/O
• 1 Opto-isolated Sensor Input (max. 12 V DC 50mA)
• 1 Relay Output (max. 24V DC 1A, 125V AC 0.5A)
Camera Specification
• ¼” CCD Sensor
• 1 Lux @ F2.0.
• AGC/AWB
• Electronic Shutter: 1/60 ~ 1/15000 sec.
• Standard CS Mount Type Lens 6mm, F1.8
• 4x Digital Zoom
Security
• Administrator and User Group Protected
• Password Authentication
Viewing System Required Protocol
• Active X
Operating Systems & Browser
• Microsoft Windows® XP / 2000 / Me
• Internet Explorer v6
Power and LEDs
• External Power Supply
• 12V DC 1.5A
• Power Consumption 4.8W
• Bi-color Status Indicator
Weight and Dimensions
• 8.5 oz.
• 6.25”L x 3.25”W x 2.12” H
2-Way Audio requires a powered speaker to be connected to the
camera (not included)
______________________________________________________
http://itwatchdogs.com
HOW TO PLAYBACK VIDEO ON THE D-LINK DCS-3320
Tools 4 Icons
1. Transducer
a. will create an AVI file
2. Camera
a. Allows a snapshot to be taken
from video.
3. Printer
a. Allows image to be printer from
video.
4. Speaker
a. Control volume on video.
System Control – ICONS
1. Lock
a. enable password protection.
2. Wrench, Hammer and Screwdriver
a. Playback Settings.
3. Monitor with arrows and blank screen
a. Minimize Screen.
4. Red Circle with bar
a. Exit program
512-257-1462
http://itwatchdogs.com
Console.pmd Rev. 020806
WatchDog Console v2.44
WeatherDuck
WeatherGoose (WxGoos-1)
SuperGoose (WxGoos-2)
MiniGoose (WxGoos-3)
PowerEggs
Variable Speed Fan Controller
All remote sensors
All web-based and USB cameras
Many ITW-based OEM devices
Alarm Configuration
Server Requirements
Fact Sheet
• Runs as a Windows service. Can be
started and stopped remotely.
• All functions available from web-based
interface.
• Supports hundreds of devices.
• Automatically detects changes in remote
sensors attached to devices.
ITWatchDogs
12885 Research Blvd
Suite 210B
Austin, TX 78750
512-257-1462
309-406-3651 (fax)
www.itwatchdogs.com
These steps will prevent Internet Explorer from caching old data from WatchDog Console
______________________________________________________
Click OK
Select Settings
512-257-1462
http://itwatchdogs.com
How to install Watchdog Console
You will receive a link (see sample below)to download the latest version of Watchdog
Console, along with a key code registered user name and email.. You will need these
three things to activate Watchdog Console.
http://www.itwatchdogs.com/WxGoosFiles/WatchDogConsoleInstaller_v2.47.exe
____________________________________________________
Click on the link and a Once you hit save the following two box will
“File Download - Security Warning” appear in order.
box will appear
Click Next
Click Next
Read terms and conditions agreement and Click
“I Agree” to continue installation
The above box will appear when .Net has
successfully been installed.
512-257-1462
309-406-3651 fax
Running WatchDog Console
Open A Browser and type the following: http://www.itwatchdogs.com/WxGoosFi
les/WatchDogConsoleInstaller_v2.47.
exe
http://localhost:8090
Please contact us if you have any
questions.
--
support@itwatchdogs.com
Phone: 512-257-1462
Fax : 309-406-3651
http://www.itwatchdogs.com
Contents 124.3.3.5
• Using the Web Interface
• Logging On
• Home Consolidated Overview Server
• Status
• Graph View Multiple Sites 125.3.3.6
• Servers
• Server Details Multiple Cabinets
• Logs
• Firmware
MultipleCabs011306
• Config
• Logging On Monitor and control multiple mixed-type
devices from one web-based application.
Easily upgrade remote devices.
View Data from One Web Site
• Compare sensor readings across devices The first time you log in the Console will not know about
with a stacked-bar view. any existing ITWatchDogs products. You will need to tell
the Console which products to monitor; the next section
• Graph sensor readings across devices with describes how this is done.
overlapped line-graph view.
Home Consolidated Overview
• Security Cam view displays thumbnail ar-
The ‘Home Consolidated Overview’ page gives the user a
ray of all web-cams.
top-level view of all the units WatchDog Console knows
of. There are two major modes for this page: Full and
• Color-coded bars indicate when devices
Terse.
are currently in or close to an alarm state.
Full
Variety of ITW Devices Monitored
Console displays any camera images associated with the
The web-based Console 2.44 device manager lets you
unit.
remotely manage multiple, heterogeneous (mixed type)
devices. View all device types and current firmware ver-
Terse
sions.
No camera images are displayed. Only the console de-
Most ITWatchDogs devices and sensors are supported: scription and status along with any alarm info is dis-
played.
WeatherDuck
WeatherGoose (WxGoos-1) Units are placed into one of three categories depending
SuperGoose (WxGoos-2) on their status: Alarm, Error, and Normal Notifications.
MiniGoose (WxGoos-3)
PowerEggs Alarm Notifications
All remote sensors
All web-based and USB cameras Units under this notification class either have tripped
Many ITW-based OEM devices alarms, near-tripped alarms, or a combination of them.
All tripped and near-tripped alarms are listed. “admin” username and password for maximum Console
functionality. If the unit is not password-protected leave
Error Notifications the username and password fields blank. The “Port” field
defaults to 80.
Units under this notification could not be contacted dur-
ing their last refresh. The causes of this could be due to The URL, Version, and Last Contacted Time is shown for
the unit itself not responding or the network path to the each added server. The status description gives a mes-
unit being down. sage indicating any errors encountered the last time the
server was refreshed. A server may be deleted by click-
Normal Notifications ing the its respective ‘Remove’ button, which is located
on the far most right of each row. The ‘Details’ link may
Units under this notifcation responded normally dur-
also clicked if you wish to see the recorded data pertain-
ing their last refresh and contained no tripped or near-
ing to that server.
tripped alarms.
Server Details
Status
The ‘Server Details’ page lets you inspect console set-
The ‘Status’ page shows real-time data for a given sen-
tings and recorded information pertaining to a specific
sor measurement. Examples of sensor measurements
server.
are: ‘Air Flow’, ‘Temperature’, ‘Light’, ‘Watts’, and ‘Volts’.
Select Server and Console Information
You can select any measurement from the drop-down
list at the top of the page. The list of possible measure- Use the ‘Select Server’ box to quickly move to any
ments is determined automatically based on what units server whose details you wish to inspect. The informa-
WatchDog Console knows of. An icon representing the tion WatchDog Console has associated with the server is
sensor’s host device is shown along with the user-de- also displayed here and may be easily updated.
fined label that was given to the unit the sensor is locat-
ed on. Clicking on a sensor will take you to the webpage Climate History Information
of sensor’s host unit.
This section allows you to inspect all the aggregated
The color key at the top of the page can help you data WatchDog Console has recorded for the selected
quickly determine whether a given sensor is in a nor- server.
mal, tripped, or near tripped condition. Sensors that are
unplugged are also marked as ‘UNAVAILABLE’ along with A link is provided to download all the sensor data for
their last known value. just this server. Also provided is a record summary indi-
cating the number of records WatchDog Console has for
The list can be sorted by measurement name or value this server, along with the time span the records cover.
by clicking on the corresponding column header.
You may browse through the records sequentially using
Graph the ‘Prev Record’/’Next Record’ links, or you may jump
to a specific record directly by inputting the desired id
The ‘Graph’ page displays a historical view of all sensor number and hitting the ‘Enter’ key. The record’s meta-
measurement data. data indicates if a successful record retrieval was pos-
sible or if an error was encountered, what the error was.
As in the ‘Status’ page, you can select any sensor mea- If the record was indeed successfully retrieved then the
surement from the drop-down menu at the top of the server’s attributes are displayed.
page. Additionally you can select a time period of 2, 4,
or 6 hours or 2, 4, or 6 days. Note, you can only select
as many hours/days as there is logged data points. Pos-
sible limiting factors are WatchDog Console having not
aggregated sufficient data or the ‘Log Clear Frequency’
setting in the ‘Config’ page.
Servers
Config
Listening Port
Concurrent Connections
Connection Timeout
Archive Directory
Installed License
During the extended warranty period, GEIST MANUFACTURING will repair or replace at GEIST
MANUFACTURING’s option, without charge, a product that fails due to a defect in materials or
workmanship, provided such service is necessitated by product failure during normal usage. Normal
maintenance is not a service provided by this warranty. This Extended Warranty does not cover product
that has been subjected to misuse, accident, shipping or other physical damage, improper installation,
abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion, or damaged due
to repair, alteration or modification by anyone other than an authorized service representative of GEIST
MANUFACTURING. Repair or replacement of the product, at GEIST MANUFACTURING’s option, is
Buyer’s sole and exclusive remedy. Buyer should expect the repair or replacement to take approximately
30 days.
To obtain Extended Warranty service call 1-800-432-3219 for instructions regarding where to
return the product. Buyer assumes the risk of loss or damage during transit and transportation and is
responsible for delivery or handling charges incurred in the transport of the product to the service
location. GEIST MANUFACTURING will return repaired or replaced product under this Extended
Warranty to Buyer, transportation, delivery or handling charges prepaid. GEIST MANUFACTURING
assumes no risk for damage or loss of the product in transit. If the product failure is not covered by this
Extended Warranty, GEIST MANUFACTURING will notify Buyer and will request that Buyer authorize the
cost of repair and return shipping costs for the repair of products that are not covered by this Extended
Warranty.
CANCELLATION. Buyer may cancel the Extended Service Warranty by informing GEIST
MANUFACTURING of Buyer’s cancellation request in writing within 30 days of purchase. The Extended
Service Warranty in non-cancelable after 30 days from the date of purchase. For those states that do not
permit non-cancellation, the law of that state shall apply to residents requesting cancellation.
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