MEMBERS APPLICATION FORM

Name & Surname ID Number This application form must be received at the Scheme within one month following the date on which it was signed. Failure to do so will result in this application being null and void. Incomplete application forms will not be accepted.

FOR OFFICE USE ONLY Members Number Group Reference Number Region Date of Commencement
D D M M Y Y Y Y

Contribution via: Schedule Date

Underwriting Decision:

Applicable Option

Hospital Progressive Select Progressive Flex Prestige Foundation Authorisation: Name Signature Date:
D D M M Y Y Y Y

Income Category

R0 - R3500 R3501 - R5500 R5501 - R7500 R7501 +

A. DETAILS OF APPLICANT (Note: Please complete all sections in BLACK ink) (Please attach copy of SA ID document / Passport) Surname First Name(s) (in full) ID Number Passport Number Employer Name Employee Number Occupation Full Details Date of Employment
D D M M Y Y Y Y

Title Initials Date of Birth

Gender

Income Tax Number

Branch

Language

B. FAMILY MEMBERS TO BE INCLUDED (Note: Please attach copies of SA ID document / Passport:) 1) Dependant children or other members of immediate family in respect of whom the member is liable for care and support Dependant Type Surname First Name(s) (in full) Initials ID Number Passport Number Date of Birth Relationship to Applicant
Married? Disabled? Full-time student?
Y Y N N D D M M Y Y Y Y

Spouse / Partner

Dependant 1

Title

Gender

Title

Gender

Age

Age

Married?

Disabled?

Full-time student?
Y Y N N

Is your dependant financially dependant on you? Does your dependant earn an income?

Is your dependant financially dependant on you? Does your dependant earn an income?

If yes, what is the monthly income?

If yes, what is the monthly income?

Dependant Type Surname First Name(s) (in full) Initials ID Number Passport Number Date of Birth Relationship to Applicant

Dependant 2

Dependant 3

Title

Gender

Title

Gender

Age

Age

Married?

Disabled?

Full-time student?
Y Y N N

Married?

Disabled?

Full-time student?
Y Y N N

Is your dependant financially dependant on you?

Is your dependant financially dependant on you?

Does your dependant earn an income?

Does your dependant earn an income?

If yes, what is the monthly income?

If yes, what is the monthly income?

A dependant who is self-supporting (i.e. earning more than the maximum social pension) will have to enrol as a principal member, if documents are not attached: I, the principle member, hereby declare that all reasonable efforts have been made to obtain evidence of my dependant/s ID documents, but have been unsuccessful. Proof will be submitted upon availability.

S I G N AT U R E
Signature of Applicant

C. CONTACT DETAILS Residential Address Postal Address

Code Telephone (W) Telephone (H) Email Address SMS Correspondence YES NO Cell Fax Cell

Code

Email Correspondence

YES

NO

D. DETAILS OF PREVIOUS MEMBERSHIP - APPLICANT (Should membership certificates not be attached at time of submission, waiting periods will be imposed) Name of Scheme from Name of Scheme from Proof Attached YES NO YES NO
D D M M Y Y Y Y D D M M Y Y Y Y

to

to

Have you or any of your dependants ever been declined, or had late joiner penalties or exclusions/waiting periods imposed by a medical scheme? (If yes please provide details) DETAILS OF PREVIOUS MEMBERSHIP - SPOUSE/PARTNER (Should membership certificates not be attached at time of submission, waiting periods will be imposed) Name of Scheme from Name of Scheme from Proof Attached YES NO
D D M M Y Y Y Y D D M M Y Y Y Y

to

to

Have you or any of your dependants ever been declined, or had late joiner penalties or exclusions/waiting periods imposed by a medical scheme? (If yes please provide details) E. PLAN AND PRODUCT SELECTION (Please indicate with an X where applicable)

YES

NO

Only complete this section if plan selection was not made at employer group level on the Employer Application form or if your employer has allowed you to overide the group level selection. HOSPITAL PLAN PROGRESSIVE SELECT PLAN PROGRESSIVE FLEX PLAN PRESTIGE PLAN

FOUNDATION PLAN Income Category R0 - R3500 R3501 - R5500 R5501 - R7500 R7501 +

I need to submit proof of income. I have attached the following (please tick appropriate box): Latest income tax return Latest salary advice An official signed affidavit Auditor / Accountants letter Commission / fee statement (submit 3 months statements)

Should no proof of income be be attached, you will be placed in the highest income bracket. Requested date of commencement
D D M M Y Y Y Y

NOTE: SUBJECT TO UNDERWRITING

Signed at

on this

day of

S I G N AT U R E
Signature of Applicant

F. DETAILS OF CURRENT MEDICAL PRACTITIONER 1 Name of Principal Members Doctor Telephone 2 Name of Dependant/s Doctor Telephone Date of first Consult
D D M M Y Y Y Y

Date of first Consult

NOTE: Please ensure that above details are correct and completed in full as this may delay acceptance of application as well as authorisation request. DETAILS FOR NOMINATION OF MEDICAL PRACTITIONER FOUNDATION PLAN ONLY Dependant Type 1 Principal member 2 Spouse/Partner

Name of practice or name and surname of doctor: Tel Number: Practice Number: Region: Suburb: Dependant Type 3 Dependant 1 4 Dependant 2

Name of practice or name and surname of doctor: Tel Number: Practice Number: Region: Suburb: G. SPECIFIC HEALTH QUESTIONS State whether you or any of your dependants have ever suffered from, been treated or are currently receiving treatment, or expect to receive treatment for any of the following illnesses including but not limited to: 1. Blood disorders, e.g. anaemia, bleeding disorders, haemophilia, leukaemia. 2. Cancer, growths, abscess or tumours of any kind, whether benign or malignant. 3. Cardiovascular (heart and blood vessels) disorders e.g. congenital heart conditions, chest pain, coronary artery disease/ischaemic heart disease, high blood pressure, valvular disease, arrythmias, varicose veins, blood clots, poor circulation or arterial disease, rheumatic fever, shortness of breath, palpitations, angina, deep vein thrombosis. 4. Ear, nose and throat disorders e.g. hearing/speech impairment, ear infections, sinus problems, nasal/throat surgery, ear discharge, hoarseness, mouth disorders, tonsils, adenoids, grommets, previous nasal injuries, upper airway infections, cleft lip/palate, epistaxis, hayfever. 5. Endocrine disorders e.g. high cholesterol, diabetes, thyroid abnormalities, sugar in urine, nutritional disorders, metabolic syndrome, hypo/hyperglycaemic coma. 6. Eye related disorders e.g. glaucoma, blindness, eye surgery, retinitis pigmentosa, cataracts, lens implants, infections, refractive and laser surgery, short or far sightedness, pterygium. 7. Gastro-intestinal disorders e.g. recurrent indigestion, heartburn, reflux, ulcers, bowel disorders, gallbladder disorders, liver disorders and pancreas disorders, hiatus hernia, piles, anal fissures, rectal bleeding, ulcerative colitis or have you or any of your dependants ever had a gastroscopy or colonoscopy. 8. a. Gynaecological and obstetrical disorders e.g. ectopic pregnancy, caesarian section, fibroids, endometriosis, menstrual irregularities, abnormal papsmear, receiving hormone treatment, vaginal bleeding, laparoscopic surgery, dilatation and curretage, miscarriages, pregnancy related problems, cysts, infertility. 8. b. Pregnancy - expected date of delivery.
D D M M Y Y Y Y

YES YES YES

NO NO NO

YES YES YES YES

NO NO NO NO

YES YES YES YES YES YES YES

NO NO NO NO NO NO NO

9. Male genito-urinary system e.g. testes, prostate, abnormalities of the penis, scrotum, reproductive system. 10. Musculo-skeletal disorders e.g. osteo-arthritis, rheumatoid arthritis, back problems, gout, osteoporosis, all joint problems e.g. knee, shoulder, bones, limbs, spine, fractures, carpel tunnel syndrome, bunion, spondylosis. 11. Neurological disorders e.g. epilepsy, muscular weakness, stroke, brain or spinal cord disorders, chronic fatigue, headache, migraine, polio, paralysis, Guillian-Barre, meningitis, Parkinsons Disease. 12. Psychological disorders e.g. insomnia, anxiety, depression, stress, panic attacks, alcohol or drug dependency, attention deficit disorder, post traumatic stress, schizophrenia, bi-polar disorders, mood swings, attempted suicide, anorexia/bulimia nervosa. 13. Renal (kidney) disorders e.g. blood in the urine, kidney stones, recurrent infections, kidney failure, bladder problems, dialysis, Addisons Disease.

14. Respiratory disorders e.g. asthma, allergic rhinitis, chronic bronchitis, emphysema or cigarette smoking related disorders, tuberculosis, persistant cough, allergies, chronic obstructive pulmonary disease. 15. Skin disorders e.g. eczema, psoriasis, melanoma, skin cancer, burns, acne, scars, keloids, growths, warts. 16. State whether you or any of your dependants have received medical advice or treatment for any infectious and tropical disease e.g. gonorrhoea, genital herpes, syphilis, TB, hepatitus, bilharzia, malaria, cholera. 17. Do you or any of your dependants have any birth defects or hereditary disorders? 18. Have you or any of your dependants ever sought counselling or treatment for HIV or AIDS related infections or ever tested positive for HIV or AIDS? 19. Have you or any of your dependants ever been diagnosed and/or treated for an immune system problem? 20. Previous injuries and trauma including sports injuries? 21. Have you or any of your dependants ever been told to improve your adherence to medical treatment? 22. Have you ever required rehabilitation following an event i.e. stroke or motor vehicle accident? If yes answered to any of the questions above, please supply full details below. Question Applicant Date Disorder Treatment Consulting Doctor

YES YES YES YES YES YES YES YES YES

NO NO NO NO NO NO NO NO NO

Current Condition

If the space provided is insufficient please complete addendum. Addendum attached YES NO

SURGERY AND HOSPITAL ADMISSIONS 1. Please supply details of all surgical procedure(s) and ALL HOSPITAL ADMISSIONS that you or any of your dependants have undergone in the past, and/ or details of all planned surgical procedure(s) and ALL HOSPITAL ADMISSIONS that you or any of your dependants expect to undergo in the future. Applicant Surgical Procedure/Hospital Admission Date Reason Doctor Current Condition

CHRONIC MEDICATION 1. Please supply details of any chronic medication (prescribed medicines used continuously for more than 3(three) months) currently prescribed for you or any of your depandants. 2. Do you or any of your dependants expect chronic medication to be prescribed in the next 12 months? If so please supply details below. Applicant Prescribed Medication Medical Condition Date Started/To be Started YES NO

H. GENERAL HEALTH QUESTIONS 1. Do you or any of your dependants expect to receive any treatment in the next 12 months and do you or your dependants expect to be, or are currently hospitalised? 2. Has any close blood relative (excluding dependants named in this application form) ever been diagnosed with heart disease, high blood pressure, high cholesterol, diabetes or any other hereditary disease? 3. Do you or any of your dependants have incomplete dental treatment plans, dental implants, orthodontic treatment, dentures, wisdom teeth problems or do you or any of your dependants currently receive, or expect to receive dental treatment in the next 12 months? 4. Are you or any of your dependants currently involved in any third party claim or WCA claim that may include medical treatment? If so please provide below, FULL details of injuries, surgery, investigative procedures for which claims will be or have been lodged. 5. Do you or any of your dependants smoke, or did you or any of your dependants receive medical advice to reduce the quantity of tobacco used? If so, specify whether cigarettes, cigars or a pipe and how many are or were smoked per day. 6. Do you or any of your dependants consume alcohol? If so, specify what type of alcohol and quantity consumed per week. 7. Have you or any of your dependants ever received medical advice, counselling or treatment to reduce alcohol consumption for alcohol abuse or alcoholism? 8. Do you or any of your dependants use stimulants, any illegal drug substances, or ever been treated for illegal drug substance abuse or addiction? 9. Investigations and/or specialised treatment. In and out of hospital. a. Are you or any of your dependants currently undergoing, or expect to undergo investigations for any medical condition and/or symptoms not yet diagnosed? b. Are you or any of your dependants currently receiving or expect to receive specialised treatment (i.e. chemotherapy, radiotherapy, bone marrow transplant, mechanical ventilation, oxygen therapy, dialysis, psychotherapy or counselling)? 10. In the past 2 years, have you or any of your dependants had any x-rays, electrocardiogram or other examinations including genetic testing, or tumour markers, operations or been hospitalised? If yes answered to any of the questions above, please supply full details below. Question Applicant Full details (including details of disorder, date diagnosed, nature and duration of treatment and consulting doctors details) YES NO YES YES YES YES YES YES YES YES NO NO NO NO NO NO NO NO

YES YES

NO NO

If the space provided is insufficient, please provide additional information to this application. HEIGHT AND WEIGHT
Applicant Spouse / Partner Dependant 1 Dependant 2 Dependant 3

Initials Initials Initials Initials Initials

Height Height Height Height Height

cm cm cm cm cm

Weight Weight Weight Weight Weight

kg kg kg kg kg

N.B. Any misrepresentation or non-disclosure of medical material or factual information will render all benefits granted by the Scheme null and void. In addition, any payment made due to such actions will be recovered from the member by the Scheme.

I.

PAYMENT METHOD Debit Order Persal Via Employer

Payment Method

J. CONTRIBUTION COLLECTION DETAILS K. CLAIM REIMBURSEMENT DETAILS Claim refunds can only be paid by direct credit to your bank account. All claims will be reimbursed at medical scheme rate, unless otherwise indicated.
Name of Bank Account Type:
Cheque: Transmission: Savings: Cheque: Transmission: Savings:

Name of Account Holder Account Number Branch Branch Code Debit Order Date 1st 5th

Resolution Health Medical Scheme (the Scheme) / Agility Global Health Solutions Africa (Pty) Ltd is hereby authorised to draw against the above bank account the amount due in terms of this contract, wherever it may be conducted, and similarly I authorise my bank to debit my account with amounts drawn against it by the Scheme / Agility Global Health Solutions Africa (Pty) Ltd. I understand that the withdrawals hereby authorised will be processed by computer through a system known as ABSA Link Direct Service / Debit Order / Multidata and I also understand that the details of each withdrawal will be printed on my bank statement or on an accompanying voucher. I agree to pay any bank charges relating to this, ABSA Link Direct Service / Debit Order / Multidata, instruction. The authority may be cancelled by myself giving the Scheme / Agility Global Health Solutions Africa (Pty) Ltd thirty (30) days notice in writing, sent by prepaid registered post, but I understand that I shall not be entitled to any refund of amounts which the Scheme / Agility Global Health Solutions Africa (Pty) Ltd has withdrawn while this authority was in force if such amounts were legally owning to the Scheme. Receipt of this instruction by the Scheme / Agility Global Health Solutions Africa (Pty) Ltd shall be regarded as receipt thereof by my bank. I further agree to advise the Scheme / Agility Global Health Solutions Africa (Pty) Ltd in writing of any changes which may occur. Signature of Account Holder L. MEMBER ACKNOWLEDGEMENT AND DECLARATION General 1. I, the undersigned applicant: 1.1 Hereby apply for myself and my dependants to be registered on the Resolution Medical Scheme (the Scheme) and agree to abide by and undertake to familiarise myself with the Rules of the Scheme; 1.2 Warrant that the contents of this application and any other documents which may be required in support thereof are true, correct and complete, whether recorded in writing by me or by any intermediary on my behalf and, should there be any change in the state of health or change in personal status by myself or any of my dependants from the date of signing this application form and the date of acceptance of risk by the Scheme, notification of such change will be provided to the Scheme in writing with full details of such condition / ailment within 30 days from the change in circumstances; 1.3 Understand that the statement and answers provided form the basis of the contracts and any breach of my warranty or non disclosure of any information material to the assessment of this application shall render any contracts to which this application relates null and void and all contributions paid shall be forfeited; 1.4 Understand and accept that no benefit will be payable by the Scheme unless they are satisfied as to the validity of a claim and have received all requirements which they may deem necessary, including the result of such medical examinations and tests that they may require me or my dependants to undertake; 1.5 Consent to the Scheme addressing any requests for information, tests or examinations directly to any dependants of mine over the age of 18, with the same legal consequences as if the request had been addressed to me in my capacity as a member; 1.6 Acknowledge that it is my responsibility as a member to ensure that claims are submitted within the 4 month submission period (Rule 15.2). 1.7 Acknowledge that it is my responsibility as a member to ensure that the monthly contribution is received by the Scheme in terms of the Rules of the Scheme; 1.8 Acknowledge and accept that the Scheme reserves the right to cancel membership of the Scheme if any contribution is not paid on the due date; and 1.9 Undertake to inform the Scheme within 30 days should the situation change (Rule 7.2.1). 1.10 Am familiar with and have full knowledge of the irrefutable conditions and benefits of the option elected, notwithstanding misrepresentation by any other party; 1.11 That neither myself or my dependants are dependants of another medical scheme; 1.12 Hereby consent to all conversations between myself, the Scheme or any party as being recorded; Authority 2. Accepting that I am curtailing my and my dependants right to privacy, but in order to facilitate the assessment of the risk and the consideration of any claim, I irrevocably authorise: 2.1 The Scheme to obtain from any person, whom I hereby so authorise and direct to give, any information which the Scheme deems necessary. 2.2 I further authorise and instruct the Scheme and any hospital concerned to give any information relating to myself and my dependants to the Medical Case Managers appointed by the Scheme, for the purposes of ensuring that the members of the Scheme receive appropriate and necessary medical services while reducing inappropriate care and wastage of medical resources. 2.3 I understand and accept that the above authorisation constitutes a partial waiver of my and my dependants right to privacy. 3. 3.1 3.2 3.3 3.4 3.5 4. declare that: My dependant(s) is/are residing with me. I am liable for his/her family care. The dependant(s) is/are my immediate family (Must be blood related). My dependant(s) is/are not in receipt of remuneration of more than the maximum social pension per month. My dependant(s) is/are not a member(s) or dependant(s) of another medical scheme. (Evidence / affidavit to prove the above must be submitted with this application). By their signature hereto any of my dependants who have reached or are over the age of 18 declare themselves bound to the above terms

S I G N AT U R E

Termination 4. On termination of my membership of the Scheme: 4.1 One month written notice (Rule 12.2.1).

Signed at

on this

day of

S I G N AT U R E
Signature of Applicant

M. INTERMEDIARY DECLARATION 1. 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 I, the undersigned hereby confirm: that the appointed intermediary is accredited at date of signing the application form that the appointed intermediary is licensed by the FSB in terms of the FAIS Act that the appointed intermediary has made his/her name, physical, postal address and contact number available that I am aware of commission payable by the Scheme on this transaction to the appointed intermediary that the appointed intermediary is contractually bound to the Scheme that there has been no material misrepresentation of facts by the appointed intermediary and that in such an event the appointed intermediary undertakes to refund all monies paid to the Scheme that I have been given all the relevant information with regards to the application information to the appointed intermediary that the advice given to me by the appointed intermediary was in my best interest and unprejudiced

N. INTERMEDIARY DETAILS Name of Brokerage Address Code Full Name of Consultant / Agent Telephone Number Fax Number Email Address Brokerage Code Consultant / Agent Sub-code

S I G N AT U R E
Signature of Broker O. SCHEME DECLARATION 1. 1.1 1.2 1.3 1.4 1.5 1.6 1.7

S I G N AT U R E
Signature of Consultant

S I G N AT U R E
Signature of Applicant

We hereby confirm: that the applicant and his/her dependants personal and medical information, (obtained from healthcare providers with applicants consent) will be kept confidential that both personal and medical information obtained will not be used or sold commercially that data security measures are in place that staff of RHMS as well as its contracted third parties are bound by confidentiality agreements that the Scheme and its contracted third parties use application information for the processing of the application, re-imbursement of claims to determine benefits and access levels of care in respect of managed health care principles that the Schemes contractual agreements ensure the confidentiality of data management, scheme administration and managed health care agreements that should the Scheme assume responsibility for breach in confidentiality, the management thereof will be in accordance to Scheme Rules and Protocols on this day of /

Signed at

S I G N AT U R E
Signature on behalf of Scheme

WHAT TO EXPECT WITH YOUR APPLICATION: - Upon receipt of the application: - We capture and check your details. - If any details are missing, you will be contacted in writing or telephonically. - We will advise you or your intermediary in writing, SMS or an E-mail to inform you of your acceptance to join Resolution Health Medical Scheme. This correspondence may contain certain conditions: You sign these terms of acceptance to confirm that you accept any waiting period/s or late joiner penalties (if we apply any) and return it to us. When we activate your membership, you will recieve an SMS from us. You will then recieve a membership pack in the post. This will contain details about your plan selection to get you started. - If you do not hear from us 7 (seven) days after submission, please contact your financial advisor or call us on 0861 796 6400.

OFFICE USE ONLY CATEGORY COPY NO WAITING PERIOD 3 MONTHS WAITING PERIOD TWELVE MONTHS WAITING PERIOD PMB PAYMENT LATE JOINER PENALTY MEMBERSHIP PACK TO UNDERWRITING YES NO A B ORIGINAL C

Signature