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    Billing Account Manager - 230123 - 103207

    Uploaded by

    872 Shreya Panhale
    The document summarizes a job opening for a Billing Account Manager position at eClinicalWorks. The role involves setting up customer contracts, preparing invoices based on contracts and services, and managing revenue recognition and contract renewals/cancellations with sales support. Key responsibilities include contract setup, invoice preparation, communication, and maintaining product and process knowledge. The position requires skills in logical/analytical thinking, problem solving, communication, and time management as well as attributes like ownership, passion, integrity, and teamwork.

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    Billing Account Manager - 230123 - 103207

    Uploaded by

    872 Shreya Panhale
    13 views4 pages
    The document summarizes a job opening for a Billing Account Manager position at eClinicalWorks. The role involves setting up customer contracts, preparing invoices based on contracts and services, and managing revenue recognition and contract renewals/cancellations with sales support. Key responsibilities include contract setup, invoice preparation, communication, and maintaining product and process knowledge. The position requires skills in logical/analytical thinking, problem solving, communication, and time management as well as attributes like ownership, passion, integrity, and teamwork.

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    Billin account

    Original Title

    Billing Account Manager_230123_103207

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    The document summarizes a job opening for a Billing Account Manager position at eClinicalWorks. The role involves setting up customer contracts, preparing invoices based on contracts and services, and managing revenue recognition and contract renewals/cancellations with sales support. Key responsibilities include contract setup, invoice preparation, communication, and maintaining product and process knowledge. The position requires skills in logical/analytical thinking, problem solving, communication, and time management as well as attributes like ownership, passion, integrity, and teamwork.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    13 views4 pages

    Billing Account Manager - 230123 - 103207

    Uploaded by

    872 Shreya Panhale
    The document summarizes a job opening for a Billing Account Manager position at eClinicalWorks. The role involves setting up customer contracts, preparing invoices based on contracts and services, and managing revenue recognition and contract renewals/cancellations with sales support. Key responsibilities include contract setup, invoice preparation, communication, and maintaining product and process knowledge. The position requires skills in logical/analytical thinking, problem solving, communication, and time management as well as attributes like ownership, passion, integrity, and teamwork.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 4

    Job Title Billing Account Manager Reporting Authority Team Lead

    Department Bean Counter Shift After Hours

    Location Mumbai Certification None

    eClinicalWorks – Company brief:

    eClinicalWorks (fondly called eCW) was formed in 1999 and has grown to become one of the leading companies in
    the field of Healthcare IT.
    Since ages, humans have attempted to increase life-span and improve the quality of health. Maintaining paper
    records of patients led to errors in handwritten prescriptions, lost patient files and incorrect medical treatment.
    This created the need for digitization of medical data. Digitization of medical data has helped doctors and medical
    professionals reduce cost, reduce errors and improve the quality of healthcare, both for doctors and patients.
    We, at eClinicalWorks, have developed software that is used by doctors and staff at clinics and hospitals. We also
    have created software for patients and interfaces for doctors to connect with pharmacies and laboratories. Through
    our software and services, we help the doctors achieve the highest level of their efficiency.
    Since 1999, we have spread our wings not only across the 50 states of America but also created footprints across
    the globe. With 10 offices present globally, over 5000 employees are driven to provide healthcare technology
    solutions of today and tomorrow.
    We, at eClinicalWorks, have dedicated our professional careers to improving healthcare.
    We have been quoted in a Harvard business case study for consistently increasing revenue without any external
    funding since the beginning. We have not only won awards for creating exceptional, user-friendly products and
    services but also take pride in sharing the awards that our customers win for providing the highest level of quality
    healthcare to patients.
    The healthcare industry demands immense responsibility from its professionals. We build a culture of openness
    and transparency in which all employees adhere to our Code of Conduct, maintain the highest professional
    standards, and participate in regular training for ethics, compliance, and patient safety.
    We invite individuals with the highest levels of passion, integrity, team work and respect to join the organization to
    create a long term career with a mission of improving healthcare together!

    Role Description

    The role of a Billing Account Manager is to setup contract for customer account activity, prepare invoices on the
    basis of contract, revenue recognition of cliental services and renewal/cancellation of the services along with Sales
    Support.
    Key Responsibilities

    Sr. No. Job Description Duty Statements


    • Be updated with the process through training, assessments
    and global meetings
    • Communicate with the customer to initiate the relationship
    1 Contract set-up
    and obtain customer demographic details
    • Record customer demographic details along with valid
    documentation in the internal accounting portal

    • Review contracts for various services (upfront and recurring)


    and enter the billing information in the internal portal
    • Create invoice for various services, on the basis of tasks on
    2 Preparation of Invoices
    internal portal and reports received from across locations
    • Monitor tasks to ensure accurate and timely billing of all
    services

    • Monitor internal requests created by finance associates for


    financial discrepancy and correct the information
    3 Communication accordingly
    • Handle customer queries related to billing
    • Assist internal stakeholders with billing queries
    • Be updated about the new features and enhancements
    Knowledge quotient within the product
    4
    • Be updated with product, process and technical knowledge

    Working Relationships:

    • Team Leads
    • Mentors and peers
    • Manager
    • Senior Finance Associates
    • Revenue Lane Owners
    • Director – Accounts Receivable
    • Audit, Sales, SAM, All lines of business across locations
    Knowledge Skills Attributes
    • Billing of Contract • Logical and Analytical skills • Ownership and
    • Basic Excel • Problem solving skills accountability
    • Knowledge of tools • Listening • Passion
    (Sage, eManager an • Communication (both verbal and written) • Integrity
    added advantage) • Time management • Team work
    • Rapport building
    • Assertiveness
    • Eye for detail

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