7 - Hardware Troubleshooting

Hardware Troubleshooting
Basic Hardware Troubleshooting Steps

 Check Device LEDs [Interfaces, Cards, Control Cards, Routing Engines, Power supplies ,
Fans LEDs] check the last section (MX104 LEDs)
 Software Reset.
 Hardware Reset.
 Swapping. ( EX: swap defected card with another working one)
 Replacement.
Troubleshooting commands formulas are different from a device to another
L3 Devices
(Routers)
Cisco Routers Juniper Routers Alcatel Huawei
M7 5100 5600
ASR1002
MX104 ISAM ASAM 5103 5603
ASR1004 VXR 9K CRS M10
MX960 5105 5605
ASR1006 M3210
L3 Devices (Routers)
CISCO ASR 1002 ,1004 and 1006

Troubleshooting Commands
 show version
From show version Command we can know

- System image version.
- Last reload time.
- Reloading reason.
- Router type (ASR 1006).
- Configuration register value.
System Image version

ALMAZA-R08C-C-EG#show version
Cisco IOS XE Software, Version 03.13.02.S - Extended Support Release
Cisco IOS Software, ASR1000 Software (X86_64_LINUX_IOSD-ADVIPSERVICESK9-M),
Version 15.4(3)S2, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Fri 30-Jan-15 14:22 by mcpre
Cisco IOS-XE software, Copyright (c) 2005-2015 by cisco Systems, Inc.

All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.
From this output line we can know when the router restarted.
If a router flaps the up time value will be a small value (1 min)
ROM: IOS-XE ROMMON
ALMAZA-R08C-C-EG uptime is 1 year, 4 weeks, 5 days, 5 hours, 20 minutes

Uptime for this control processor is 1 year, 4 weeks, 5 days, 5 hours, 21 minutes
System returned to ROM by reload at 13:39:49 EGY Mon Apr 6 2015
System restarted at 13:43:14 EGY Mon Apr 6 2015
System image file is "bootflash:asr1000rp2-advipservicesk9.03.13.02.S.154-3.S2-
ext.bi"
Last reload reason: Reload Command Reloading reason
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to

export@cisco.com.
Router type is ASR1006)
cisco ASR1006 (RP2) processor (revision RP2) with 9905455K/6147K bytes of memory.
Processor board ID FXS1848Q3HC Hardware interfaces recognized by software
12 Ten Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory.
16777216K bytes of physical memory.
1884159K bytes of eUSB flash at bootflash:.
78085207K bytes of SATA hard disk at harddisk:.
Configuration register is 0x2102
 Configuration Register
Configuration Register Setting Router Behaviour

0x2102 (Default) Load IOS from flash then load the configuration from NVRAM. The
router looks in NVRAM for the boot sequence
0x2100 Load ROM Monitor Mode
0x2101 Load Mini-IOS from ROM
0x2142 Load IOS from Flash , do not load startup-configuration
To modify the configuration-Register
ALMAZA-R08C-C-EG(config#config-register 0x2142
Note: This command takes effect after the next reload of the router.
 show platform
The show platform command displays the status for RPs, ESPs, SPAs, and the power
supplies.
The state must be OK so that the component can work fine

ALMAZA-R08C-C-EG#show platform
Chassis type: ASR1006
Slot Type State Insert time (ago)

--------- ------------------- --------------------- -----------------
0 ASR1000-6TGE ok 1y4w
0/0 BUILT-IN-6TGE ok 1y4w From insert time column
1 ASR1000-6TGE ok 1y4w you can know when this
1/0 BUILT-IN-6TGE ok 1y4w component has been
R0 ASR1000-RP2 ok, active 1y4w rested
R1 ASR1000-RP2 ok, standby 1y4w
F0 ASR1000-ESP100 ok, active 1y4w
F1 ASR1000-ESP100 ok, standby 1y4w
P0 ASR1013/06-PWR-DC ok 1y4w
P1 ASR1013/06-PWR-DC ok 1y4w
Slot CPLD Version Firmware Version

--------- ------------------- ---------------------------------------
0 14011701 15.4(2r)S
1 14011701 15.4(2r)S
R0 13092401 15.2(1r)S
R1 13092401 15.2(1r)S
F0 12071700 15.3(1r)S
F1 12071700 15.3(1r)S
 show inventory
Displays the (UDI) Cisco Unique Device Identifier information, including the Product ID
(PID), the Version ID (VID), and the Serial Number, for the hardware device and
hardware components.
Device Information
ALMAZA-R08C-C-EG#show inventory
NAME: "Chassis", DESCR: "Cisco ASR1006 Chassis"
PID: ASR1006 , VID: V03, SN: FXS1848Q3HC
Components Information
NAME: "module 0", DESCR: "Cisco ASR1000 Ethernet Line Card 40"
PID: ASR1000-6TGE , VID: V02, SN: JAE1903045F
NAME: "SPA subslot 0/0", DESCR: "6-port 10 Gigabit Ethernet Integrated Daughter
Card"
PID: BUILT-IN-6TGE , VID: , SN:
NAME: "subslot 0/0 transceiver 0", DESCR: "10GBASE-SR/SW"

PID: XFP-10G-MM-SR , VID: A , SN: FNS18510B7T

PID: XFP-10G-MM-SR , VID: A , SN: FNS18510B7M

PID: XFP-10G-MM-SR , VID: A , SN: FNS18510B7F

PID: XFP-10G-MM-SR , VID: A , SN: FNS18510B93

PID: XFP-10G-MM-SR , VID: A , SN: FNS18510BAC

PID: XFP-10G-MM-SR , VID: A , SN: FNS18510BAK
NAME: "module 1", DESCR: "Cisco ASR1000 Ethernet Line Card 40"
PID: ASR1000-6TGE , VID: V02, SN: JAE19030451
NAME: "SPA subslot 1/0", DESCR: "6-port 10 Gigabit Ethernet Integrated Daughter
Card"
PID: BUILT-IN-6TGE , VID: V02, SN: JAE1903042P

PID: XFP-10G-MM-SR , VID: A , SN: FNS18510B6F



PID: XFP-10G-MM-SR , VID: A , SN: FNS18510BAY


PID: XFP-10G-MM-SR , VID: A , SN: FNS18510B5X
NAME: "module R0", DESCR: "Cisco ASR1000 Route Processor 2"

PID: ASR1000-RP2 , VID: V05, SN: JAE1853035C
NAME: "module R1", DESCR: "Cisco ASR1000 Route Processor 2"

PID: ASR1000-RP2 , VID: V05, SN: JAE1853035K
NAME: "module F0", DESCR: "Cisco ASR1000 Embedded Services Processor, 100G"
PID: ASR1000-ESP100 , VID: V01, SN: JAE190208V2
NAME: "module F1", DESCR: "Cisco ASR1000 Embedded Services Processor, 100G"
PID: ASR1000-ESP100 , VID: V01, SN: JAE1850024K
NAME: "Power Supply Module 0", DESCR: "Cisco ASR1013 DC Power Supply"
PID: ASR1013/06-PWR-DC , VID: V02, SN: QCS18391J0D
NAME: "Power Supply Module 1", DESCR: "Cisco ASR1013 DC Power Supply"
PID: ASR1013/06-PWR-DC , VID: V02, SN: QCS18391J3U
 show logging
To show the log messages you can use
ALMAZA-R08C-C-EG#show logging
Syslog logging: enabled (16901 messages dropped, 18 messages rate-limited, 63
flushes, 0 overruns, xml disabled, filtering disabled)
Log Buffer (128000000 bytes):
Oct 22 07:27:27.161: RADIUS/ENCODE(00000000):Orig. component type = Invalid
Oct 22 07:27:27.161: RADIUS/ENCODE: Skip encoding 0 length AAA attribute
formatted-clid
Oct 22 07:27:27.161: RADIUS(00000000): Config NAS IP: 10.45.3.177
Oct 22 07:27:27.161: RADIUS(00000000): Config NAS IPv6: ::
Oct 22 07:27:27.161: RADIUS(00000000): sending
 How to reset SPA Card
ALMAZA-R08C-C-EG(config)# hw-module subslot slot-number/subslot-number stop
ALMAZA-R08C-C-EG(config)# hw-module subslot slot-number/subslot-number start
 How to reset SIP Card
ALMAZA-R08C-C-EG(config)# hw-module slot 1 stop

ALMAZA-R08C-C-EG(config)# hw-module slot 1 start
Note: It is recommended before resting SPA or SIP hardware to stop it first or shut it down then
rest it hardware
Note:
Use request platform software console attach command to access the SIP console
through the Cisco ASR 1000 Series Router RP console. The SIP console is used to collect
debug information about the Cisco IOS code that is running on the SIP.
The following example shows how to access the SIP console and enter enable mode:
Router# request platform software console attach 0/0
Important Note
We can use attach Command to access the Line Card [ SIP] Itself to show its
uptime through issue command show version also the temperatures values and a lot of
command we can use an running it on SIP card as follow
ALMAZA-R08C-C-EG#attach ?
<0-2> slot number
ALMAZA-R08C-C-EG#attach 0
Entering CONSOLE for slot 0
Type "^C^C^C" to end this session
Slot-0-0>
 Temperature value and Volt On each SPA card in Whole Slot .

Slot-1-0>show environment all
Sensor List: spa env mon Environmental Monitoring
Sensor Location State Reading
SPA1/0-T0 SPA1/0 temp_normal 23 degC
SPA1/0-V0 SPA1/0 volt_normal 1199 mV
 Show Version
Slot-1-0>show version
Cisco IOS Software, Linux Software (PPC_LINUX_IOSD-LC-M), Version 15.4(3)S2, RELEASE
SOFTWARE (fc3)
Compiled Fri 30-Jan-15 13:34 by mcpre
Cisco IOS-XE software, Copyright (c) 2005-2015 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.
ROM: Bootstrap program is Linux
Slot-1-0 uptime is 1 year, 6 weeks, 4 days, 13 hours, 22 minutes

System returned to ROM by reload at 0
System image file is "unix:/tmp/sw/spa/1/unified/_tmp_sw_mount_asr1000rp2-
elcspa.03.13.02."
Last reload reason: Unknown reason
cisco ASR1006 (ELC_40G) processor (revision ELC_40G) with 171357K bytes of memory.
6 Ten Gigabit Ethernet interfaces
8K bytes of non-volatile configuration memory.
1048576K bytes of physical memory.

 Other Commands that we can use as follow
Slot-1-0> show ?
aaa Show AAA values
banner Display banner information
call Show call
capability Capability Information
cca CCA information
class-map Show CPL Class Map
clock Display the system clock
controllers Interface controller status
dampening Display dampening information
environment Environmental Monitoring
eobc Cat 6000 out of band (EOBC) interface show commands
event-manager Event manager information
exception exception informations
hosts IP domain-name, lookup style, nameservers, and host table
hw-module Show hardware module commands
id-manager ID pool manager
inventory Show the physical inventory
ipc Interprocess communications commands
issu ISSU Information
location Display the system location
memory Memory statistics
parser Display parser information
policy-map Show Policy Map
resource-group Resource group statistics
sessions Information about Telnet connections
template Template information
terminal Display terminal configuration parameters
time-range Time range
upgrade Display upgrade information
users Display information about terminal lines
version System hardware and software status
xos Cross-OS Library Information and Traces
Slot-1-0> show
CISCO 7206VXR
We can use show version and the show diag commands to view information specific to the
hardware.
ALMAZA-R02C-C-EG#show version
Cisco IOS Software, 7200 Software (C7200P-ADVENTERPRISEK9-M), Version
12.2(33)SRE5, RELEASE SOFTWARE (fc1)
Compiled Thu 15-Sep-11 00:31 by prod_rel_team
ROM: System Bootstrap, Version 12.4(12.2r)T, RELEASE SOFTWARE (fc1)
ALMAZA-R02C-C-EG uptime is 16 weeks, 3 days, 17 hours, 17 minutes

System returned to ROM by error - a SegV exception, PC 0x1C73678 at 09:03:16 EGY
Mon Jan 25 2016
System restarted at 09:06:22 EGY Mon Jan 25 2016
System image file is "disk2:c7200p-adventerprisek9-mz.122-33.SRE5.bin"
This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to

export@cisco.com.
Cisco 7206VXR (NPE-G2) processor (revision A) with 1966080K/65536K bytes of

memory.
Processor board ID 26785829
MPC7448 CPU at 1666Mhz, Implementation 0, Rev 2.2
6 slot VXR midplane, Version 2.6
Last reset from power-on
PCI bus mb1 (Slots 1, 3 and 5) has a capacity of 600 bandwidth points.
Current configuration on bus mb1 has a total of 480 bandwidth points.
This configuration is within the PCI bus capacity and is supported.
PCI bus mb2 (Slots 2, 4 and 6) has a capacity of 600 bandwidth points.
Current configuration on bus mb2 has a total of 300 bandwidth points.
This configuration is within the PCI bus capacity and is supported.
Please refer to the following document "Cisco 7200 Series Port Adaptor
Hardware Configuration Guidelines" on Cisco.com <http://www.cisco.com>
for c7200 bandwidth points oversubscription and usage guidelines.
1 FastEthernet interface
3 Gigabit Ethernet interfaces
2 Serial interfaces
9 ATM interfaces
1 Packet over SONET interface
2045K bytes of NVRAM.
254464K bytes of ATA PCMCIA card at slot 2 (Sector size 512 bytes).
65536K bytes of Flash internal SIMM (Sector size 512K).
 show diag
Displays diagnostic information about the controller, interface processor, and port adapters
for a networking device.
ALMAZA-R02C-C-EG#show diag
Slot 1:
Single OC3 POS Port adapter, 1 port
Port adapter is analyzed
Port adapter insertion time 16w3d ago
EEPROM contents at hardware discovery:
Controller Type : 1197
Hardware Revision : 1.0
PCB Serial Number : JAE124715RC
PCB Part Number : 73-9562-01
Board Revision : B0
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Deviation Number : 0
Product Identifier (PID) : PA-POS-1OC3
Top Assy. Part Number : 800-25485-01
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 04 AD 41 01 00 C1 8B 4A 41 45 31 32 34
0x10: 37 31 35 52 43 82 49 25 5A 01 42 42 30 03 00 81
0x20: 00 00 00 00 04 00 88 00 00 00 00 CB 94 50 41 2D
0x30: 50 4F 53 2D 31 4F 43 33 20 20 20 20 20 20 20 20
0x40: 20 C0 46 03 20 00 63 8D 01 FF FF FF FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Slot 2:
IMA WAN E1 Port adapter, 8 ports
Hardware revision 1.0 Board revision B0
Serial number 29614696 Part number 73-3611-02
FRU Part Number: PA-IMA-E1=
Test history 0x0 RMA number 00-00-00

0x20: 01 BB 01 00 01 C3 E2 68 49 0E 1B 02 00 00 00 00
0x30: 58 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF
Slot 4:
ATM WAN OC3+ (SMI) Port adapter, 1 port
Controller Type : 937
Hardware Revision : 2.0
PCB Serial Number : JAE0948QWZK
PCB Part Number : 73-7979-03
Board Revision : A0
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Deviation Number : 1-15077
Product (FRU) Number : PA-A6-OC3SMI=
Top Assy. Part Number : 800-20779-02
CLEI Code :
0x00: 04 FF 40 03 A9 41 02 00 C1 8B 4A 41 45 30 39 34
0x10: 38 51 57 5A 4B 82 49 1F 2B 03 42 41 30 03 00 81
0x20: 00 00 00 00 04 00 80 00 01 3A E5 CB 94 50 41 2D
0x30: 41 54 4D 2D 44 42 4C 44 4C 58 2D 4F 43 33 53 4D
0x40: 49 C0 46 03 20 00 51 2B 02 C6 8A 20 20 20 20 20
0x50: 20 20 20 20 20 FF FF FF FF FF FF FF FF FF FF FF
Slot 5:
E3 PA Port adapter, 2 ports
Hardware revision 1.2 Board revision A0
Serial number 33157762 Part number 73-2324-04
FRU Part Number: PA-2E3=
Test history 0x0 RMA number 00-00-00

0x20: 01 52 01 02 01 F9 F2 82 49 09 14 04 00 00 00 00
0x30: 50 00 00 00 05 02 01 00 FF FF FF FF FF FF FF FF
 show inventory
Displays the (UDI) Cisco Unique Device Identifier information, including the Product ID
(PID), the Version ID (VID), and the Serial Number, for the hardware device and hardware
components.
ALMAZA-R02C-C-EG# show inventory

NAME: "Chassis", DESCR: "Cisco 7206VXR, 6-slot chassis"
PID: CISCO7206VXR , VID: , SN: 26785829
NAME: "NPE-G2 0", DESCR: "Cisco 7200 Series Network Processing Engine NPE-G2"
PID: NPE-G2 , VID: V03 , SN: JAF1226BECC
NAME: "disk2", DESCR: "256MB Compact Flash Disk for NPE-G2"

PID: MEM-NPE-G2-FLD256 , VID: , SN:
NAME: "module 1", DESCR: "Single OC3 POS Single Wide Port Adapter"
PID: PA-POS-1OC3 , VID: , SN: JAE124715RC
NAME: "module 2", DESCR: "E1 IMA Port Adaptor for 7200/7500"
PID: PA-IMA-E1= , VID: , SN: 29614696
NAME: "module 4", DESCR: "ATM WAN OC3+ SMI Port Adaptor"
PID: PA-A6-OC3SMI= , VID: , SN: JAE0948QWZK
NAME: "module 5", DESCR: "Serial 2E3"

PID: PA-2E3= , VID: , SN: 33157762
NAME: "Power Supply 0", DESCR: "Cisco 7200 DC Power Supply"
PID: PWR-7200-DC , VID: , SN:
NAME: "Power Supply 1", DESCR: "Cisco 7200 DC Power Supply"

PID: PWR-7200-DC , VID: , SN:
CISCO ASR 9K
 show platform
The show platform command displays the status for R all cards and modules.
Note: Card module is also called a node.
RP/0/RSP0/CPU0:KOBBA-R32C-C-EG#show platform
Fri May 20 02:40:58.152 EGY
Node Type State Config State
-----------------------------------------------------------------------------
0/RSP0/CPU0 A9K-RSP440-SE(Active) IOS XR RUN PWR,NSHUT,MON
0/RSP1/CPU0 A9K-RSP440-SE(Standby) IOS XR RUN PWR,NSHUT,MON
0/0/CPU0 A9K-MOD80-SE IOS XR RUN PWR,NSHUT,MON
0/0/0 A9K-MPA-4X10GE OK PWR,NSHUT,MON

 show hw-module subslot status
To display status information about internal hardware devices for a SPA.
RP/0/RSP0/CPU0:KOBBA-R32C-C-EG#show hw-module subslot status

Fri May 20 03:02:53.467 EGY
Subslot 0/0/0 status info:

------------------------
SPA inserted: YES
SPA type: A9K-MPA-4x10GE
SPA operational state: READY
SPA powered: YES
SPA in reset: NO
SPA insertion time: Thu Apr 21 23:19:59 2016
SPA last time ready: Thu Apr 21 23:20:31 2016
SPA uptime [HH:MM:SS]: 675:42:22

------------------------
SPA inserted: YES
SPA powered: YES
SPA in reset: NO

------------------------
SPA inserted: YES
SPA powered: YES
SPA in reset: NO
------------------------
SPA inserted: YES
SPA powered: YES
SPA in reset: NO
MX104 and MX960
Common Show Commands:
ahmed.hassab@NEGEIR-R01J-DK-EG> show version

Hostname: NEGEIR-R01J-DK-EG
Model: mx104
ahmed.hassab@NEGEIR-R01J-DK-EG> show chassis hardware

Hardware inventory:
Item Version Part number Serial number Description
Chassis H4153 MX104
Midplane REV 49 750-044219 CACX7282 MX104
PEM 0 REV 05 740-045932 1H074190120 DC Power Entry Module
PEM 1 REV 05 740-045932 1H074190093 DC Power Entry Module
Routing Engine 0 REV 07 750-053342 CACZ6191 RE-MX-104
AFEB 0 BUILTIN BUILTIN Forwarding Engine

Processor
FPC 0 BUILTIN BUILTIN MPC BUILTIN
MIC 0 REV 27 750-028392 CACA9099 3D 20x 1GE(LAN) SFP
PIC 0 BUILTIN BUILTIN 10x 1GE(LAN) SFP
Xcvr 0 REV 02 740-013111 D496602 SFP-T
Xcvr 1 REV 02 740-013111 D487316 SFP-T Port SFP Type is LX 10
Xcvr 4 NON-JNPR HB14420451149 SFP-LX10
Xcvr 6 NON-JNPR J2254054085 SFP-LX10
Xcvr 7 REV 01 740-031850 AC1451S0071 SFP-LX10
PIC 1 BUILTIN BUILTIN 10x 1GE(LAN) SFP
MIC 1 REV 18 750-031967 CACX0878 MIC-3D-8OC3OC12-4OC48

PIC 2 BUILTIN BUILTIN MIC-3D-8OC3OC12-4OC48
Xcvr 0 REV 01 740-016063 PRE1363 SFP-IR
MIC 0 REV 18 750-036132 CACZ8766 2xOC12/8xOC3 CC-CE
PIC 0 BUILTIN BUILTIN 2xOC12/8xOC3 CC-CE
Xcvr 0 REV 01 740-016063 PRE137D SFP-IR
MIC 0 BUILTIN BUILTIN 4x 10GE(LAN) SFP+
PIC 0 BUILTIN BUILTIN 4x 10GE(LAN) SFP+
Fan Tray 0 REV 03 711-049570 CADB5828 Fan Tray
 How to reset MX104 and MX960 hardware components?
 Reset MIC
ahmed.hassab@ALMAZA-R10J-C-EG# run equest chassis mic mic-slot 0 fpc-slot 1 offline
Then
ahmed.hassab@ALMAZA-R10J-C-EG# run equest chassis mic mic-slot 0 fpc-slot 1 online
 Reset pic
ahmed.hassab@ALMAZA-R10J-C-EG# run request chassis pic fpc-slot 1 pic-slot 0 offline
Then
ahmed.hassab@ALMAZA-R10J-C-EG# run request chassis pic fpc-slot 1 pic-slot 0 online
 Reset interface
ahmed.hassab@ALMAZA-R10J-C-EG# set interfaces <interface> disable
Then
ahmed.hassab@ALMAZA-R10J-C-EG# delete interface <interface> disable

 How to Login between routing-engines?
ahmed.hassab@ALMAZA-R10J-C-EG# run request routing-engine login ?
Possible completions:
backup Log in to backup RE
master Log in to master RE
other-routing-engine Log in to the other Routing Engine
re0 Log in to RE0 If you are on backup RE you will

go to master RE and vice versa
re1 Log in to RE1
 To know which engine you are configuring now.
ahmed.hassab@ALMAZA-R10J-C-EG> edit
Entering configuration mode
Users currently editing the configuration:
engineering terminal u0 (pid 1722) on since 2010-01-01 03:23:22 GMT-2, idle
333w0d 00:53
{master}[edit] You are on master routing
engine
[edit]
L2 Devices ( DSLAMs )
Alcatel ISAM
 To show DSLAM hardware components
10RAM1-D06I>#show equipment slot

==============================================================================
==============================================================================
============
slot table
==============================================================================
==============================================================================
============
slot |actual-type|enabled|error-status |availability |restrt-cnt
---------+-----------+-------+----------------------+-------------+-----------
------------------------------------------------------------------------------
------------ UPLINK
nt-a nant-a yes no-error available 0 Card
lt:1/1/1 nalt-e yes no-error available 0
Service
lt:1/1/10 nalt-e yes no-error available 1 Cards
lt:1/1/18 nslt-a yes no-error available 0
------------------------------------------------------------------------------
------------------------------------------------------------------------------
------------
slot count : 19
 How to reset a card
10RAM1-D06I>configure# equipment slot lt:1/1/2 power-down
Then
10RAM1-D06I>configure# equipment slot lt:1/1/2 no power-down
 How to show system uptime
10RAM1-D06I>#show transport system-parameters
16/05/20 02:44:49 major alarm cleared for XDSL lt port 1/1/12/3, near end
(service affecting) : Unable to communicate with peer modem
==============================================================================
==============================================================================
============
system-parameters table
==============================================================================
==============================================================================
============
description : ASAM Up-time in seconds
object-id : 1.3.6.1.4.1.637.61.1
up-time : 1553219185 services : 72
===================================================================
Alcatel ASAM DSLAMs
- From AWS
- Right click on the card
- Choose Reset Board.
Huawei 5100,5103 and 5105 DSLAMs
10RAM2-D50H-SHR-EG>show board 0
-------------------------------------------------------------------------
SlotID BoardName Status SubType0 SubType1
-------------------------------------------------------------------------
0 H511SHLA Normal
1 H511SHLA Normal
2 H511AIUA Failed O1CTB
3
4
5
6 UPLINK Card type is MMX
7 H511MMXC Active_normal O1CTB with sub-board type
8 O1CTB
9
10
11 H511SHLA Normal
12
13
14 H511SHLA Normal
15 H511SHLA Normal
10RAM2-D50H-SHR-EG(config)#board reset ?
---------------------------------------------
Global Config mode command
---------------------------------------------
{frameid/slotid<S>}<1,15>
Paramater: FrameID/SlotID
10RAM2-D50H-SHR-EG(config)#board reset 0/1
Huawei 5600,5603 and 5605 DSLAMs
6OCT2-D50H-GZ-EG>display board 0
-------------------------------------------------------------------------
SlotID BoardName Status SubType0 SubType1
-------------------------------------------------------------------------
1 H561AIUG Normal O2CTG O1CTG
2 H561AIUG Failed O2CTG O2CTG
3 H561AIUG Failed O2CTG
4
5
6 H569SHEB Failed UPLINK Card type is SCUB
7 H561SCUB Active_normal E4GFA with sub-board type
-------------------------------------------------------------------------
E4GFA
6OCT2-D50H-GZ-EG(config)#board reset ?
---------------------------------------------
Command of config Mode:
---------------------------------------------
frameid/slotid<S><Length 1-15>
Paramater: FrameID/SlotID
OCT2-D50H-GZ-EG(config)#board reset 0/1

Are you sure to reset board? (y/n)[n]:y

7 - Hardware Troubleshooting

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7 - Hardware Troubleshooting

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Hardware Troubleshooting

Basic Hardware Troubleshooting Steps

Troubleshooting commands formulas are different from a device to another

Cisco Routers Juniper Routers Alcatel Huawei

CISCO ASR 1002 ,1004 and 1006

From show version Command we can know

System Image version

Cisco IOS-XE software, Copyright (c) 2005-2015 by cisco Systems, Inc.

ALMAZA-R08C-C-EG uptime is 1 year, 4 weeks, 5 days, 5 hours, 20 minutes

If you require further assistance please contact us by sending email to

Configuration register is 0x2102

Configuration Register Setting Router Behaviour

To modify the configuration-Register

The state must be OK so that the component can work fine

Slot Type State Insert time (ago)

Slot CPLD Version Firmware Version

NAME: "subslot 0/0 transceiver 0", DESCR: "10GBASE-SR/SW"

NAME: "subslot 0/0 transceiver 1", DESCR: "10GBASE-SR/SW"

NAME: "subslot 0/0 transceiver 2", DESCR: "10GBASE-SR/SW"

NAME: "subslot 0/0 transceiver 3", DESCR: "10GBASE-SR/SW"

NAME: "subslot 0/0 transceiver 4", DESCR: "10GBASE-SR/SW"

NAME: "subslot 0/0 transceiver 5", DESCR: "10GBASE-SR/SW"

NAME: "subslot 1/0 transceiver 0", DESCR: "10GBASE-SR/SW"

NAME: "subslot 1/0 transceiver 1", DESCR: "10GBASE-SR/SW"

NAME: "subslot 1/0 transceiver 2", DESCR: "10GBASE-SR/SW"

NAME: "subslot 1/0 transceiver 3", DESCR: "10GBASE-SR/SW"

NAME: "subslot 1/0 transceiver 4", DESCR: "10GBASE-SR/SW"

NAME: "subslot 1/0 transceiver 5", DESCR: "10GBASE-SR/SW"

NAME: "module R0", DESCR: "Cisco ASR1000 Route Processor 2"

NAME: "module R1", DESCR: "Cisco ASR1000 Route Processor 2"

To show the log messages you can use

 How to reset SIP Card

ALMAZA-R08C-C-EG(config)# hw-module slot 1 stop

 Temperature value and Volt On each SPA card in Whole Slot .

Slot-1-0 uptime is 1 year, 6 weeks, 4 days, 13 hours, 22 minutes

Configuration register is 0x0

ROM: System Bootstrap, Version 12.4(12.2r)T, RELEASE SOFTWARE (fc1)

ALMAZA-R02C-C-EG uptime is 16 weeks, 3 days, 17 hours, 17 minutes

This product contains cryptographic features and is subject to United

If you require further assistance please contact us by sending email to

Cisco 7206VXR (NPE-G2) processor (revision A) with 1966080K/65536K bytes of

Last reset from power-on

Test history 0x0 RMA number 00-00-00

Test history 0x0 RMA number 00-00-00

ALMAZA-R02C-C-EG# show inventory

NAME: "disk2", DESCR: "256MB Compact Flash Disk for NPE-G2"

NAME: "module 5", DESCR: "Serial 2E3"

NAME: "Power Supply 1", DESCR: "Cisco 7200 DC Power Supply"

Note: Card module is also called a node.

Fri May 20 02:40:58.152 EGY

Node Type State Config State

0/RSP0/CPU0 A9K-RSP440-SE(Active) IOS XR RUN PWR,NSHUT,MON

0/RSP1/CPU0 A9K-RSP440-SE(Standby) IOS XR RUN PWR,NSHUT,MON

0/0/CPU0 A9K-MOD80-SE IOS XR RUN PWR,NSHUT,MON

0/0/0 A9K-MPA-4X10GE OK PWR,NSHUT,MON

0/0/1 A9K-MPA-4X10GE OK PWR,NSHUT,MON

0/1/CPU0 A9K-MOD80-SE IOS XR RUN PWR,NSHUT,MON

0/1/0 A9K-MPA-4X10GE OK PWR,NSHUT,MON

0/1/1 A9K-MPA-4X10GE OK PWR,NSHUT,MON