MM Maggie
MM Maggie
MM Maggie
Ans – i) Value Creation - Maggie has to concentrate on creating a product with improved labelling
and packaging, such as "all-natural, no additives."
ii) Pricing Policy - Given that Maggie has a 60% market share, it follows that customers are
unaffected by price increases. Maggie ought to raise prices by 20% to both make up for losses and
denote improved quality.
iii) Value Communication - Customers must be informed of the value. Customers must be informed
about Maggie's relaunch via various ATL and BTL mediums. It may also be necessary to hire a strong
brand ambassador with a trustworthy reputation across the nation who will help with customer
outreach.
Q2) During the Product Relaunch what are the various psychological theory that may influence
buyers’ perception ?
Ans – There may be a number of psychological elements at work that might influence how
customers view Maggie's relaunch, but the primary ones are -
i) Trust – The most important aspect in the food industry is trust, and because Maggie has betrayed
the public's confidence, she now needs to use all available means to restore it.
ii) Taste – Any adjustment Maggie makes might have a psychological impact on the customer,
leading them to believe that Maggie's taste has changed even when there hasn't been any change.
They have to stay away from the new Coke impact.
iii) Ease Of Use – Maggie must make sure that any modifications don't compromise the 2-minute
noodles they promise to provide or their usability.
Q3) How will B2B customers as compared to B2C customers respond to any kind of price change or
discount offered by Nestle for the relaunch of Maggi?
Ans – The value added by B2B customers (cafés, stalls, cafeterias, etc.) makes Maggie a relatively
low-cost input in their finished product, so they are less affected by Maggie's price. And as a result,
have a fixed response to price changes and discounts, making them inelastic to price. Maggie has a
substantial market share and may thus influence a slight price rise in the B2C client category, where
the consumer is particularly price sensitive. Customers will respond favourably to price reductions
and discounts provided, but depending on consumer behaviour and the magnitude of the price rise,
they may react negatively.