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IJARCCE ISSN (O) 2278-1021, ISSN (P) 2319-5940

International Journal of Advanced Research in Computer and Communication Engineering


Impact Factor 7.39Vol. 11, Issue 4, April 2022
DOI: 10.17148/IJARCCE.2022.114192

ONLINE FOOD ORDERING SYSTEM


Prof. Yogeshri choudhari1, Pankaj Kathikar2, Himanshu Shyamkuwar3, Aishwarya
Markandewar4, Payal Ladke5, Twinkle Katare6, Supriya Umathe7
1-7
Information Technology, KDKCE, Nagpur, India

Abstract: The purpose of Online Food Ordering System is to automate the existing manual system by the help of
computerized equipment’s and full- fledged computer software, fulfilling their requirements, so that their valuable
data/information can be stored for a longer period with easy accessing and manipulation of the same. The required
software and hardware are easily available and easy to work with. Online Food Ordering System, as described above, can
lead to error free, secure, reliable and fast management system. It can assist the user to concentrate on their other activities
rather to concentrate on the record keeping. It will help organization in better utilization of resources. The organization
can maintain computerized records without redundant entries. That means that one need not be distracted by information
that is not relevant, while being able to reach the information. The aim is to automate its existing manual system by the
help of computerized equipment’s and full-fledged computer software, fulfilling their requirements, so that their valuable
data/information can be stored for a longer period with easy accessing and manipulation of the same. Basically the project
describes how to manage for good performance and better services for the clients.
Keywords:Apache, PHP, MySQL, NetBeans

I. INTRODUCTION
The aim of developing Online Food Ordering system project is to replace the traditional way of taking orders with
computerized system. Another important reason for developing this project is to prepare order summary reports quickly
and in correct format at any point of time when required. Online Food Ordering System has a very lot of scope. This PHP
project can be used by any restaurants or fast foods for customers for keeping their order records. This project is easy,
fast and accurate. It requires less disk space. Online Food Ordering System uses MYSQL Server as backend so there is
not any chance of data loss or data security.

II. OBJECTIVE OF PROJECT


The main objective of the Project on Online Food Ordering System is to manage the details of Food Item, Category,
Customer, Order, Confirm Order. It manages all the information about Food Item, payment, Confirm Order, Food Item.
The project is totally built at administrative end and thus only the administrator is guaranteed the access. The purpose of
the project is to build an application program to reduce the manual work for managing the Food Item, Category, Payment,
Customer. It tracks all the details about the Customer, Order, Confirm Order.
III. FUNCTIONALITIES PROVIDED BY ONLINE FOOD ORDERING SYSTEM

• Provides the searching facilities based on various factors. Such as Food Item, Customer, Order, Confirm Order.
• Online Food Ordering System also manage the Payment details online for Order details, Confirm Order details,
Food Item.
• It tracks all the information of Category, Payment, Order etc.
• Manage the information of Category.
• Shows the information and description of the Food Item, Customer.
• To increase efficiency of managing the Food
Item, Category.
• It deals with monitoring the information and transactions of Order.
• Manage the information of Food Item.
• Editing, adding and updating of Records is improved which results in proper resource management of Food Item
data.
• Manage the information of Order.
• Integration of all records of Confirm Order.

© IJARCCE This work is licensed under a Creative Commons Attribution 4.0 International License 970
IJARCCE ISSN (O) 2278-1021, ISSN (P) 2319-5940

International Journal of Advanced Research in Computer and Communication Engineering


Impact Factor 7.39Vol. 11, Issue 4, April 2022
DOI: 10.17148/IJARCCE.2022.114192
IV. SYSTEM ARCHITECTURE
The system architecture of digital restaurants and inter-restaurant navigation using smart phone is shown in figure i. The
architecture includes the three main areas of restaurant: Server, the Kitchen, and the Cashier counter. Conceptually this
system is built using following components:

Figure 1: System architecture

V. SYSTEM DESIGN
The restaurant owner or manager will have authority to log into the system and update the menu as per the availability of
the dishes. The manager will also advertise the various offers of the day. After arrival of customer in restaurant, he or she
select the information and menu from tablet then this order is sent to the system over wireless network. The restaurant
manager or owner and the kitchen staff will receive the ordered lists from the customer tablet or system. The restaurant
owner can update the order status into the system. The customer can also view the order status and he has authority to
cancel the order. The whole application will already be installed and kept open on the tablets on the tables. Customer who
is outside the restaurant will book table in restaurant or he will give order from his smart phone. The turn-off or shutdown
option of the application will remain disabled for the customers i.e. the customers can not be able to turn off the application
and do any other work on the tablets. After having the food, customer can make payment by online or by cash and enter
feedback regarding to that restaurant system facility and services. Customer contact number will be saved in database for
sending massage about next offers.
This project consists of 3 main modules as follows:
> USER TABLET(module 1)
• This type of the tablets is especially made for the use of normal users coming in the restaurant.
• These tablets will consist of the whole menu of the restaurant. The items in the menu are non editable for these
types of the tablets.
• They will be enabled with the Wi-Fi connectivity.
• Customer from any layer of the society should be able to handle and operate all the functions easily.
> MANAGER'S TABLET(module 2)
• These desktops are especially for the use of the restaurant manager.
• The manager should be able to control the function of whole restaurant from a single desktop/tablet.
• He can access any tablet and should be able to make changes to the menu.
• Also he can change price of particular item or disable particular item which is not available at that particular
time.
> KITCHEN DISPLAY(module 3)
• These are present at the kitchen near chef so that he should be able to see what a particular has ordered.
• All the ordered items are displayed on the screen giving the table number below.
• They should be sufficiently large to be seen by chef at a reasonable distance.

© IJARCCE This work is licensed under a Creative Commons Attribution 4.0 International License 971
IJARCCE ISSN (O) 2278-1021, ISSN (P) 2319-5940

International Journal of Advanced Research in Computer and Communication Engineering


Impact Factor 7.39Vol. 11, Issue 4, April 2022
DOI: 10.17148/IJARCCE.2022.114192

• Chef should be able to notify when a particular item is ready.


VI. REQUIREMENT DEFINITIONS
Analyzes based on similar application and determines the necessary features in the application, as well as do the details
about the features that will be created with function of each features. Features that are needed in application for customer
are as follows:
• New Order: New Order is the main feature of the customer side application that will be used to make orders. An
order can be made in two separate ways, the one is by is using My Favorites feature to make an order by choosing one of
the top three favorites restaurant and the other one is by using Make a new order feature to make an order by choosing
restaurant and menus provided easily.
• Order History: Customer’s order history is shown by this feature namely order history.
• Restaurant Profile: Restaurant’s profile is shown by this feature. Through this feature customer can make call to
the restaurant directly.
• Order Status: This feature is used to show that order status that includes “order received” means that restaurant
has received the order, “order confirmed” means that restaurant has confirmed the order, “cooking” means restaurant is
preparing the order, “delivering order” means that delivery of the order is done. While the status is on “delivering order”
the customer can also show the delivery map.
• Profile Setting: To show and to change customer profile this feature is used that comprise of name, address,
email, and phone number. Features required in website for admin are:
• Resto: Restaurant list is shown by this feature. Admin can modify restaurant data and insert new restaurant
including transformation from restaurant active or inactive status through this feature.
• Order: Order list which has been done by each restaurant is shown by this feature.
• Menu: Menu list of each restaurant is shown by this feature. Through this feature admin can also alter each
menu.
• Courier: Courier list of each restaurant is shown by this feature. Through this feature admin can also amend each
courier data.
• Customer: Customer list in this application is shown by this feature. Through this feature admin can also modify
customer profile.
VII. RESULTS
The result of our system application includes an Android Application as well as a Web-based application. Once a customer
place an order for a restaurant / mess, he/she will get the order Id on the screen dynamically. The customer can check the
status of the order through the Order Status interface provided in the GUI of the application. We have developed the
system application in such a way that the customer can order the food first and then enter the required credentials while
checkout. Once the order is delivered to the customer, a feedback mail is send to the customer regarding his experience
with the entire application. The feedback mail consists of the star rating as well as comments of the customer. The
customer can track his order through the Tracking Interface provided in the GUI of the application. The restaurant / mess
owner as well as customer can track the order in our system application.
VIII. CONCLUSION
The application is based on user's requirement and is user centered. All issues related to all user which are included in
this system are developed by this system. if people know how to operate android smart phone wide variety of people can
use the application. This system will solve the various issues related to Mess/Tiffin service. To help and solve important
problems of people implementation of online Food ordering system is done. it can be concluded that, based on the
application: orders are made easily by this system; information needed in making order to customer is provided by the
system. Receiving orders and modifying its data is possible through the application and it also helps admin in controlling
all the Food system.

REFERENCES

• "Pizza Hut Tells Twitter It Made The First Online Sale In 1994". HuffPost. 2013-09-09. Retrieved 2021-11-15.
• Macomb Food Co-operation. Retrieved 202004-04.
• Isaac, Mike; Yaffe-Bellany, David (August
19, 2019). "In These Restaurants Every Order is to Go". The New York Times. p. B1. Retrieved September 4, 2019.
• Online Food Delivery worldwide". Statista. com. Statista.

© IJARCCE This work is licensed under a Creative Commons Attribution 4.0 International License 972
IJARCCE ISSN (O) 2278-1021, ISSN (P) 2319-5940

International Journal of Advanced Research in Computer and Communication Engineering


Impact Factor 7.39Vol. 11, Issue 4, April 2022
DOI: 10.17148/IJARCCE.2022.114192
Retrieved June 18, 2019.
• He, Zhou; Han, Guanghua; Cheng, T.C.E; Fan, Bo; Dong, Jichang (May 2018). "Evolutionary food quality and
location strategies for restaurants in competitive online-to-offline food ordering and delivery markets.
• Albrecht, Chris (May 21, 2018). "Kitchen United Launches to Help Restaurants Meet Delivery Demand".
Spoon.com
• Patty, Anna (January 2018). "Minimum pay and safety call for food riders". Fairfax Media Publications Pty.

© IJARCCE This work is licensed under a Creative Commons Attribution 4.0 International License 973

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