ESTOSCMAESSM62
ESTOSCMAESSM62
ESTOSCMAESSM62
Abstract
These Application Notes describe the configuration steps required for ESTOS ECSTA to
successfully interoperate with Avaya Aura® Communication Manager, Avaya Aura® Session
Manager and Avaya Aura® Application Enablement Services. ESTOS ECSTA provides users
with a TAPI to perform a variety of call handling scenarios.
Information in these Application Notes has been obtained through DevConnect compliance
testing and additional technical discussions. Testing was conducted via the DevConnect
Program at the Avaya Solution and Interoperability Test Lab.
DevConnect Compliance Testing is conducted jointly by Avaya and DevConnect members. The
jointly-defined test plan focuses on exercising APIs and/or standards-based interfaces pertinent
to the interoperability of the tested products and their functionalities. DevConnect Compliance
Testing is not intended to substitute full product performance or feature testing performed by
DevConnect members, nor is it to be construed as an endorsement by Avaya of the suitability or
completeness of a DevConnect member’s solution.ok
2.3. Support
Technical Support can be obtained for ESTOS products as follows:
Online: http://www.estos.com/contact/online-support-request.html
Phone: + 49 (8151) 36856-177
Figure 1: Avaya Aura® Communication Manager and Avaya® Session Manager with
Avaya Aura® Application Enablement Services Server and ESTOS Configuration
Equipment/Software Release/Version
Avaya Aura® Communication R6.2 SP2
Manager running on Avaya S8800
Server
Avaya G450 Media Gateway 31.22.0
MM714 HW3 FW73
MM712 HW7 FW9
COVERAGE CRITERIA
Station/Group Status Inside Call Outside Call
Active? n n
Busy? y y
Don't Answer? y y Number of Rings: 2
All? n n
DND/SAC/Goto Cover? y y
Holiday Coverage? n n
COVERAGE POINTS
Terminate to Coverage Pts. with Bridged Appearances? n
Point1: 1350 Rng: Point2:
Point3: Point4:
Point5: Point6:
Customizable Labels? y
Navigate to Page 4 and configure send-calls and dn-dst as button assignments, this will provide
a visual indicator of when the Send All Calls and DND features are activated.
ABBREVIATED DIALING
List1: List2: List3:
BUTTON ASSIGNMENTS
1: call-appr 5:
2: call-appr 6:
3: send-calls Ext: 7:
4: dn-dst 8:
voice-mail
IP SERVICES
Service Enabled Local Local Remote Remote
Type Node Port Node Port
AESVCS y procr 8765
Navigate to Page 4, set the AE Services Server node-name and the Password the AES Server
will use to authenticate with Communication Manager.
The following screen will be displayed. Complete the configuration as shown and enter the
password specified in Section 5.3 when configuring AESVCS in ip-services. In this instance
Avayapassword1, click Apply when done.
Select the Link number from the drop down box, select the administered Switch Connection,
set the Switch CTI Link Number to 1, the ASAI Link Version as 4 and set Security to Both,
click Apply Changes when done.
The following screen will appear displaying the newly added TSAPI Link, follow the changes in
the screen above to restart the TSAPI server.
The application will load. Select the extension to be controlled from the drop down list.
1 4 no aesserver62 established 18 18
Please e-mail any questions or comments pertaining to these Application Notes along with the
full title name and filename, located in the lower right corner, directly to the Avaya
DevConnect Program at devconnect@avaya.com.